HP C310 User Manual

PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES

Start setup here...

Inside...
Setup troubleshooting	2
Get to know your HP Photosmart	3
Features and tips	4
What’s new? Web Services	5
Network Printer Setup	6

1 Verify box contents.

* Not included with all models

2 Unpack printer. Remove all tape, protective film, and packing material.

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3 Connect and power on.

Important! Do not connect a USB cable unless prompted by the software! (Windows® only)

USB

Connect the power cord and adapter. Press to turn on the HP Photosmart.

4 Follow the Setup Wizard.	WiFi Protected Setup (WPS)
	This HP Photosmart supports WiFi Protected Setup
	(WPS)	for easy one-button wireless setup.

		• During setup, if you are prompted for WPS and
		you have a WPS router, press the WPS button on
		the router. The wireless LED on the printer will turn
		on if the connection is successful.
	Be sure to follow the instructions on the display to	• Otherwise, follow the setup wizard on the printer
		display to be guided through wireless setup.
	guide you through setting up and connecting the
	HP Photosmart, including how to set up a networked
	printer connection and install ink cartridges.

For computers without a CD/DVD drive, go to www.hp.com/support to download and install the software.

Printed in [English]

Printed in [Simplified Chinese]

© 2010 Hewlett-Packard Development Company, L.P.

Register your HP Photosmart.

Get quicker service and support alerts by registering at www.register.hp.com.

*CN503-90064* *CN503-90064*

CN503-90064

Setup troubleshooting

If the HP Photosmart doesn’t turn on...

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Check the power cord.

•• Make sure the power cord is firmly connected to both the printer and the power adaptor. An

LED on the power supply will be lit if the power cord is working.

•• If you are using a power strip, check that the power strip is turned on. Or, plug the printer directly into a power outlet.

•• Test the power outlet to make sure that is working. Plug in another appliance that you know works, and see if it has power. If not, there may be a problem with the power outlet.

•• If you plugged the printer into a switched outlet, check that the outlet is turned on.

1.Turn off the printer, and then unplug the power cord. Plug the power cord back in, and then press the button to turn on the printer.

2.Take care not to press the button too quickly. Press it only once. It might take a few minutes

for the printer to turn on, so if you press the button more than once, you might be turning off the printer.

3.If you have completed all the above steps, but are still having a problem, contact HP support for service. Go to www.hp.com/support.

If you are unable

to print...

Windows

Make sure that your HP Photosmart is set as the default printer and is not offline.

1.On the Windows taskbar, click Start.

2.Then click Control Panel.

3.Then open:

•• Devices and Printers (Windows 7)

•• Printers (Vista)

•• Printers and Faxes (XP)

Look to see if your printer has a check mark in a circle next to it. If not, right-click the printer icon and choose “Set as default printer” from the menu.

If you still can’t print, or if the Windows software installation failed:

1.Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.

2.Restart the computer.

3.Temporarily disable any firewall software and close any anti-virus software.

4.Insert the printer software CD into the computer CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

5.After the installation finishes, restart the computer and any security software you disabled or closed.

Mac

Uninstall and reinstall the software.

The uninstaller removes all the HP software components that are specific to this HP

Photosmart. It does not remove any components that are shared by other printers or programs.

To uninstall the software:

1.Disconnect the printer from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

To install the software:

1.Insert the CD into your computer’s CD drive.

2.On the desktop, open the CD, then double-click the HP Installer.

3.Follow the onscreen instructions.

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Get to know your HP Photosmart

Display The color touch screen displays menus, photos, and messages. Flick horizontally or vertically to scroll through photos and menu items.

Home Returns to the Home screen (the default screen when you turn on the product).

Back Returns to the previous screen.

Photo Opens the Photo menu where you can view, edit, print, and save your photos.

Copy Opens the Copy menu where you can select a copy type or change the copy settings.

Scan Opens the Scan menu where you can select a destination for your scan.

Cancel Stops the current operation.

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Help Touch Help on the Home screen to see all Help topics. Touch Help on any screen to see Help for that screen.

Apps Provides a quick and easy way to access and print information from the Internet, such as maps, coupons, coloring pages, and puzzles.

Setup Opens the Setup menu where you can change product settings and perform maintenance functions.

Ink Levels Opens the Ink menu to show estimated ink levels.

Manager Opens the Manager where you can remove Apps from your My Favorites list.

Wireless* Opens the Network menu where you can access the Wireless Setup Wizard and WiFi Protected Setup.

HP ePrint Opens the Web Services menu where can view and print your printer’s email address.

a
b	s

a LED for Memory Card Slots

b Memory Card Slots (DUO, SD-MMC)

*Wireless Light States
Off	The wireless radio is off.
On (Steady)	The wireless radio is on and the printer is
	connected to the network.
Flashing (Slowly)	The wireless radio is on but it is not
	connected to a network. It may be trying
	to connect.
Flashing (Quickly)	The printer failed to connect to the network
	using WiFi Protected Setup.

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Features and tips

•• Print photos directly from a memory card in various sizes and papers. Use the Photo menu on the printer display for browsing photos, applying automatic fixes, and making selections.

•• Print documents and photos from software applications on a connected computer.

•• When installing new cartridges, see the graphic on the cartridge wrap for instructions. Make

	Print		sure to remove the plastic wrap and the orange tab before twisting off the orange plastic cap.
			•• The first time you set up and use the HP Photosmart, make sure to install the ink cartridges that
			were shipped with your device. These cartridges are specially formulated for the first-time use
			of your printer.
			•• Make sure you have sufficient ink. To check the estimated ink levels, select Settings on the
			printer display, select Tools, then select Display Estimated Levels.
			•• Photo Black cartridges are compatible with this printer.
			Ink usage
			Ink from the cartridges is used in the printing process in several ways, including:
			•• Initialization, which prepares the printer and cartridges for printing.
			•• Printhead servicing, which keeps print nozzles clear and ink flowing smoothly.
			Also, some residual ink is left in the cartridge after it is used. For more information, go to:
			www.hp.com/go/inkusage.
			•• Make color or black and white copies. Use the Copy menu on the printer display to choose
			color, actual size of original or resize to fit, quality setting (draft, normal, and best), paper
			size, and the number of copies.
			•• Load single-sheet or thin originals, print side down, on the right front corner of the glass.
	Copy		•• For thick originals, like a page in a book, remove the lid. Place the original, print side down,
			into the right front corner of the glass. If possible, lay the lid on top of the original to provide
			a white background.
			•• Scan photographs or documents. Use the Scan menu on the printer display to select Scan to
			PC, Scan to Card, or Reprint. Then, load the original, print side down, on the right front corner
			of the glass. Choose a scan shortcut: Photo to File, Photo to Email, or PDF Document.
			•• If you are scanning to a connected computer, the scanning software will open for you to make
	Scan		adjustments and other selections, including the location of the scan file.
			•• For best scanning, keep the glass and the back of the lid clean. The scanner interprets any
			spot or mark detected as part of the scan image.
			Find more information
			Additional product information can be found in the onscreen Help and Readme file that are
			installed with the HP Photosmart software.

•• Onscreen Help includes instructions on product features and troubleshooting. It also provides product specifications, legal notices, environmental, regulatory, and support information, plus

Get more info links to more information online on the web.

•• The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information.

To access the onscreen Help from your computer:

•• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart C310 series > Help.

•• Mac OS X v10.5 and v10.6: In Finder, click Help > Mac Help. In the Help Viewer, choose HP Product Help from the Mac Help pop-up menu.

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What’s new? Web Services

HP ePrint

HP Apps

ePrintCenter

How to get started with HP ePrint

To use HP ePrint, you must have your printer connected to a network with an Internet connection.

•• Press the Wireless button on the HP Photosmart front panel.

•• Select the Web Services menu from the printer display. From here, you can turn the service on or off, display the printer’s email address, and print an information page.

Print from anywhere

HP’s free ePrint service provides an easy way to print from email, anywhere and anytime. Just forward an email to your printer’s email address from your computer or mobile device, and both the email message and recognized attachments will print.

•• HP ePrint might not have come with your printer, but you can easily add it via product update. See www.hp.com/go/ePrintCenter for availability and details.

•• Attachments may print differently than they appear in the software program which created them, depending on the original fonts and layout options used.

•• Free product updates are provided with this service. Some updates may be required to enable certain functionality.

Your printer is protected

To help prevent unauthorized email, HP assigns a random email address to your printer, never publicizes this address, and by default does not respond to any sender. HP ePrint also provides industry-standard spam filtering and transforms email and attachments to a print-only format to reduce the threat of a virus or other harmful content.

•• The HP ePrint service does not filter emails based on content, so it cannot prevent objectionable or copyrighted material from being printed.

Print the web, without a computer

Select an Apps icon on the printer display to print pages for the whole family. Note: An Internet connection is required.

•• Use the Quick Forms app locally. Print calendars, notebook and graph paper, even puzzles.

•• Add more Apps from the web. Print coloring pages, greeting cards, and more!

•• Free product updates are provided with this service. Some updates may be required to enable certain functionality.

Use the HP ePrintCenter website

Use HP’s free ePrintCenter website to set up increased security for HP ePrint, specify the email addresses that are allowed to send email to your printer, get more HP Apps, and access other free services.

Go to the ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/ePrintCenter

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Specs

Power specifications

Note: Use this printer only with the power adapter supplied by HP.

•• Power adapter: 0957-2271 (Brazil - 0957-2289)

•• Input voltage: 100 to 240 Vac

•• Input frequency: 50-60 Hz

•• Power consumption: 85W Maximum, 50W Average

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