Gateway EC14D Series Service Manual

Gateway EC14D Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

Revision History

Please refer to the table below for the updates made to this service guide.

Date Chapter Updates

III

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated find others.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general informati on.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

VII

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Power Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System Utilities 19

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Machine Disassembly and Replacement 37

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

VIII

Table of Contents

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Removing the VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Removing the DC Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the LVDS/Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Replacing the LCD/Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Replacing the DC Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Replacing the VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the Wi-Fi Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the ODD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Table of Contents

Troubleshooting 121

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Computer Shutsdown Intermittently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

No POST or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Abnormal Video Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Sound Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Microphone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Jumper and Connector Locations 141

Mainboard Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Steps for Clearing BIOS Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

FRU (Field Replaceable Unit) List 147

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Model Definition and Configuration 160 Test Compatible Components 163 Online Support Information 167 Index 169

Table of Contents

Chapter 1 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

• Genuine Windows

7 Home Premium 64-bit

• Genuine Windows

7 Home Basic 64 bit

Platform

• Intel

Pentium® processor SU4100 (2 MB L2 cache, 1.30 GHz, 800 MHz FSB, 10 W), supporting

Intel

64 architecture

• Intel

Celeron® processor SU2300 (1 MB L2 cache, 1.20 GHz, 800 MHz FSB, 10 W), supporting

Intel

64 architecture

• Intel

Celeron® processor 743 (1 MB L2 cache, 1.30 GHz, 800 MHz FSB, 10 W), supporting

Intel

64 architecture

• Mobile Intel

GS45 Express Chipset

System Memory

• Dual-channel DDR3 SDRAM support:

• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules

(for 64-bit OS)

Display

• 11.6" HD 1366 x 768 or SD 1024 x 600 pixel resolution, high-brightness (200-nit) Gateway

Ultrabright

™

TFT LCD

• 16:9 aspect ratio

Graphics

• Mobile Intel

GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media

Accelerator 4500MHD (Intel

GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video

Memory Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of shared system memory), supporting Microsoft

DirectX® 10

• Dual independent display support

• 16.7 million colors

• External resolution / refresh rate:

• VGA port up to 2048 x 1536: 60 Hz

• HDMI

™

port up to 1728 x 1080: 60 Hz

Chapter 1

2 Chapter 1

• MPEG-2/DVD decoding

• WMV9 (VC-1) and H.264 (AVC) decoding

• HDMI

™

(High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support

Storage Subsystem

• 2.5" 9.5 mm 160/250/320 GB or higher hard disk drive

• Multi-in-1 card reader:

• Supporting Secure Digital

™

(SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS),

Memory Stick PRO

™

(MS PRO), xD-Picture Card™ (xD)

• Supporting storage cards with adapter: miniSD

™

, microSD™, Memory Stick Duo™, Reduced-

Size Multimedia Card (RS-MMC), Memory Stick PRO Duo

™

Optical Media Drive

• 8X DVD-Super Multi double-layer drive:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Audio

• High-definition audio support

• Two built-in stereo speakers

• S/PDIF (Sony/Philips Digital Interface) support for digital speakers

• MS-Sound compatible

• Built-in microphone

I/O Interface

• Multi-in-1 card reader

• Three USB 2.0 ports

• HDMI

™

port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jack with S/PDIF support

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Dimensions and Weight

• 292 (W) x 211.5 (D) x 28.5/30 (H) mm

• 1.61 kg

Chapter 1 3

Communication

• Video conferencing solution, featuring:

• Webcam with 640 x 480 resolution

• Microphone

• WLAN:

• Intel

WiFi Link 1000 802.11b/g/n Wi-Fi CERTIFIED

™

• Featuring MIMO technology (for models with Intel

Celeron® 743 and Pentium® SU4100 only)

• WLAN:

• 802.11b/g/n Wi-Fi CERTIFIED

• 802.11b/g Wi-Fi CERTIFIED (available only in Russia, Pakistan, Ukraine)

• WP AN: Bluetooth

2.1+EDR

• WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/

1800/1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA, supporting receiver diversity and equalizing at 2100 MHz (for 3G models)

• LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy Control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Power Subsystem

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving

modes

• 62.16 W 5600 mAh 6-cell Li-ion battery pack:

• 8-hour battery life

• 47.52 W 4400 mAh 6-cell Li-ion battery pack:

• 6-hour battery life

• 30 W AC adapter

• ENERGY STAR

Special Keys and Controls

• 84-/85-/88-key full size keyboard, with inverted "T" cursor layout

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

• 10 function keys, four cursor keys, two Windows

keys, hotkey controls, embedded numeric

keypad, international language support

• Power button with LED

• Easy-access switches with LED: Bluetooth

, WLAN/WWAN

4 Chapter 1

Environment

• Temperature:

• Operating: TBD

• Non-operating: TBD

• Humidity (non-condensing):

• Operating: TBD

• Non-operating: TBD

Chapter 1 5

System Block Diagram

Clock Generator ICS9LPRS387

EMC1402-1-ACZL

Therma l Sensor

CK505

uFCPGA-956 CPU - SFF

Mobile Penym

LV/ULV Dual Core

Dual Channel

DDR3 800MHz 1.5V

DDR3 SO-DIMM X2

H_A#(3..35)

667/800/1066M Hz 1.05V

FSB

Intel Cantiga GS45

FCBGA1363 - SFF

H_D#(0..63)

3.3V 24. 576MHz/ 48Mhz

MINI Card x1

PCI-Express

WLAN

LPC BUS

LAN ATHEROS AR8131L

3.3V 48M Hz

RJ45 LAN connector

Intel ICH9-M

HD Audio

WBMMAP-569 - SFF

Level shift

ENE KB92 6 D3

port 0

S-ATA

DMI X4

USB

USB conn x2

LVDS

Bluetooth

conn

port 1

CMOS Camera 1.3M

ALC269X-GR

HDA Cod ec

IO board

MINI Card x1

Int.KBD

BIOS

Touch Pad

connector

CDROM

SIM CONN.

USB conn x1

CRT CONN.LCD CONN.HDMI Conn.

SPEAKER

HDD

connector

Aud io Ja ck

RTC CKT.

Power On/Off CKT.

DC/DC Interface CKT.

Power Circuit DC/DC

Card Reader

C/R board

RTS5159-GR

LS5631P I/O Board

LS5632P C/R Board

LS5634P SW Board

LS5633P LED Board

LS5636P ODD/B Boa rd

LS5635P TP/B Board

TMDS

IO/B Conn.

Speaker Conn.

TP/B Conn.

6 Chapter 1

Front View

Left View

# Component Icon Description

1 Status Indicators Light-Emitting Diodes (LED) that light up to show the status of

the computer's functions and components.

# Component Icon Description

1 DC-in jack Connects to an AC adapter.

2 External display

(VGA) port

Connects to a display device (e.g., external monitor, LCD projector).

3 Ventilation slots

and/or cooling fan

Enables the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.

4 HDMI port HDMI

HDMI Plug an HDMI device, such as a high defini ti o n television, into this optional jack.

5 USB 2.0 ports (2) Connects to USB 2.0 devices (e.g., USB mouse). 6 Microphone-in

jack

Accepts input from external microphones.

7 Headphone/

speaker/line-out jack

Connects to line-out audio devices (e.g., speakers, headphones).

8 Kensington lock

slot

Connects to a Kensington-compatible computer security lock.

Chapter 1 7

Right View

# Component Icon Description

1 Multi-in-1 card

reader

Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).

Note: Push to remove/install the card. Only one card can

operate at any given time. 2ODD 3 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).

4 Ethernet (RJ-45)

port

Connects to an Ethernet 10/100-based network.

8 Chapter 1

Bottom View

# Component Icon Description

1 Battery lock Locks the battery in position.

2 Battery bay Houses the computer's battery pack.

Note: The battery shown is for reference only. Your PC may

have a different battery, depending on the model purchased.

3 Battery release

latch

Releases the battery for removal.

4 Wireless LAN

communication bay

Houses the computer's Wireless LAN communication.

5 Memory

compartment

Houses the computer's main memory

6 Hard Drive Bay Houses the computer’s hard disk drive.

Chapter 1 9

Keyboard Area and LCD Panel

No. Component Icon Description

1 Webcam Web camera for video communication 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD). Displays computer

output.

4 HDD indicator Indicates when the hard disk drive is active.

Num Lock indicator

Lights up when Num Lock is activate d.

Caps Lock indicator

Lights up when Caps Lock is activated.

10 Chapter 1

5 Keyboard Provides all the features of a full-sized, computer keyboard. 6 Touchpad Touch-sensitive pointing device which functions like a

computer mouse.

7 Click buttons (left,

and right)

The left and right buttons function like the left and right mouse buttons.

8 Power button/

indicator

Turns the computer on and indicates the computer's power status.

9 Bluetooth

communication indicator 3G/ Wireless LAN communication indicator

Indicates the status of the Bluetooth communication. (only for certain models) Indicates the status of 3G/Wireless LAN communication: Blue light on — 3G on / WiFi on or off Orange light on — 3G off / WiFi on Not lit — 3G off / WiFi off

Power indicator Indicates when the computer is turned on.

Battery indicator Indicates the computer's battery status.

Wi-Fi Indicates the computer’s Wi-Fi status.

No. Component Icon Description

Chapter 1 11

Touchpad Basics

The following items show you how to use the TouchPa d:

• Move your finger across the TouchPad (1) to move th e cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

as double-clicking a mouse

button). Select Click once. Tap once. Drag Click and hold, then use

finger on the TouchPad to drag the cursor.

Tap twice (at the same speed

as double-clicking a mouse

button); rest your finger on

the TouchPad on the second

tap and drag the cursor. Access

context menu

Click once.

12 Chapter 1

Using the Keyboard

Your Gateway EC14D has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys.

Lock Keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symb ols are not printed on the keys.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better soluti on would be to connect an external keypad.

Scroll Lock <Fn> +

<F12>

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Desired access Num Lock on Num Lock off

Number keys on embedded keypad

Type numbers in a normal manner.

Main keyboard keys Hold <Fn> while typing letters on

embedded keypad.

Type the letters in a normal manner.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<>: Open or close the Start menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D <> + <SP ACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> +

<> + <F>: Search for computers (if you are on a network)

<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

taskbar by using Windows Flip 3-D

Note: Depending on your edition of Windows 7, some shortcuts may not function as

described.

Application key

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

14 Chapter 1

Function Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Function Key Description

<Fn> + <F1> * Change Power Options <Fn> + <F2> * View System Properties <Fn> + <F3> Turn the Bluetooth radio on or off.

<Fn> + <F4> Sleep <Fn> + <F5> Display toggle

<Fn> + <F6> Screen blank (backlight off) <Fn> + <F7> TouchPad toggle

<Fn> + <F8> Speaker toggle

<Fn> + < > Brightness up

<Fn> + < > Brightness down

Volume up

Volume down

Chapter 1 15

Hardware Specifications and Configurations

Processor

Processor Specifications

CPU Fan True Value Table

• Throttling 50%: On=95°C, Off=87°C

• EC Shutdown: 100°C

BIOS

System Memory

Item Specification

CPU

• Ultra Low Voltage (ULV) Intel® Core™2 Duo mobile processor based on

45 nm process, supporting Intel® 64 architecture

• Ultra Low Voltage (ULV) Intel® Celeron® processor based on 45 nm

process, supporting Intel® 64 architecture

• Micro FCBGA-956 package

Core Logic

• AMD M880G Chipset

Item

CPU

Speed

Cores

Mfg.

Tech

cache

Size

Package Power Acer P/N

Pentium SU4100 1.3 2 2MB 100C

22x22mm

10W KC.41B01.DSU

Celeron SU2300 1.2 1 1MB 100C

22x22mm

10W KC.23B01.CSU

Celeron 743 1.3 1 1MB 100C

22x22mm

10W KC.NB001.743

Fan On Temp (°C) Fan Speed (rpm) SPL Spec (dBA)

45 3900 28 55 4300 31 65 4700 34 80 5300 37 87 5300 37

Item Specification

BIOS vendor InsydeH20 BIOS Version 3.0

Item Specification

Memory controller Intel GS45 Express chipset Graphics Memory Controller Hub/

ICH9M-SFF Memory size 0MB (onboard) DIMM socket number 2 Supports memory size per socket 2048MB Supports maximum memory size 4096MB Supports DIMM type 204-pin DDRII SO-DIMM Supports DIMM Speed TBD Supports DIMM voltage 1.5v

16 Chapter 1

Graphics Controller

LAN Interface

Hard Disk Drive Interface

Item Specification

VGA Chip

Mobile Intel

GS45 Express Chipset with integrated 3D graphics,

featuring Intel

Graphics Media Accelerator 4500MHD (Intel® GMA

4500MHD) with up to 1759 MB of Intel

Dynamic Video Memory

Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of shared system memory), supporting Microsoft

DirectX® 10

Supports

• Dual independent display support

• 16.7 million colors

• External resolution / refresh rate:

• VGA port up to 2048 x 1536: 60 Hz

• HDMI

™

port up to 1728 x 1080: 60 Hz

• MPEG-2/DVD decoding

• WMV9 (VC-1) and H.264 (AVC) decoding

• HDMI

™

(High-Definition Multimedia Interface) with HDCP (High-

bandwidth Digital Content Protection) support

Resolution

• 1366 x 768

Item Specification

LAN Chipset Atheros AR8131L LAN Controller for 10/100/1000LAN LAN connector type RJ-45 LAN connector location Right side Features Support for 10/100

Item Specification

Vendor Seagate Model Name ST9160310AS ST9320320AS Capacity (MB) 160 250, 320 Bytes per sector 512 Data heads 2 4 Drive Format Disks 1 2 Spindle speed (RPM) 5,400 Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/

sec max)

830

I/O data transfer rate (Mbytes/sec max)

300

DC Power Requirements Voltage tolerance 5V(DC) +/- 5%

Chapter 1 17

Audio Interface

Item Specification

Audio Controller

Realtek ALC269X-GR for High Definition Audio Codec

•Features

• 98dB Signal-to-Noise Ratio (A-weighting) for DAC/ADC output

• Meets WLP (Windows Logo Program) 3.10 and future WL P requirements

2+2-channel DAC supports 16/20/24-bit PCM format for independent two stereo channel audio playback

• 4-channel ADC supports 16/20/24-bit PCM format for independent two

stereo channel audio inputs

• All DACs supports 44.1/48/96/192kHz sample rate

• All ADCs support 44.1/48/96kHz sample rate

• SPDIF-OUT support 16/20/24-bit format and 32/44.1/48/88.2/96/192kHz

rate

• Supports MONO line level output

• Supports external PCBEEP input and built-in digital BEEP generator

• Software selectable 2.5V/3.2V/4.2V VREFOUT as bias voltage for analog

microphone input

• Two jack detection pins each designed to detect up to 4 jacks

• 1dB resolution of input and output volume control

• Programmable +10/+20/+30dB boost gain for analog microphone input

• Built-in headphone amplifiers for port-A and port-C.

• 2 GPIOs are supported for customized app lications (pin shared with digital

microphone interface)

• EAPD (External Amplifier Power Down) is supported (pin shared with

secondary SPDIF-OUT)

• Supports Anti-pop mode when analog power AVDD is on and digital power

is off

• Power support: 3.3V digital core power; 1.5V~3.3V digital IO power for

HDA link; 3.3V~5.0V analog power; 3.3V~5.0V power stage voltage

• Enhanced power management features

• Secondary SPDIF-OUT supports 16/20/24-bit format and 32k/44.1k/48k/

88.2k/96k/192kHz rate

• Supports stereo digital microphone input

• Programmable boost gain and volume control for digita l microphone input

• Headphone amplifier for port-A does not require DC blocking capacitors

• Stereo Bridge-Tied Load Class-D amplifier at port-D ha s 2Watt (rms)/4?

per channel output

• Short circuit and thermal overload protection for Class D amplifier

• Supports digital PWM output at port-D which system integrator can easily

connect the output to external power amplifier receives digital audio stream

• Five band hardware equalizer designed for BTL output (port-D) to

compensate for frequency response while driving the mini-speaker

• Intel low power ECR compliant: supports power status cont rol, jack

detection, and wake-up event in D3 mode

• 48-pin QFN ‘Green’ package

18 Chapter 1

Power and Keyboard Controller

Battery

LCD

Item Specification

Controller

ENE KB926 for Keyboard Controller , Ba ttery manage ment Unit

Total number of keypads 84/85/88 Windows logo key Yes Internal & external keyboard

work simultaneously

Yes

Features • Support Application keys for Windows 7

Item

Specification

3 Cell 6 Cell 2.2 6 Cell 2.8

Vendor & model name SIMPLO UM09G75 SIMPLO UM09H75 SIMPLO UM09H70 Battery Type Li-ion Li-ion Li-ion Pack capacity 2200 mAh 4400 mAh 5600 mAh Normal Voltage 11.1V 11.1V 11.1 Charge Voltage 12.6V 12.6V 12.6 Fast Charge Current 2.94~3.5A 2.94~3.5A 2.94~3.5A Package configuration 3S2P 3S2P 3S2P

Item Specification

Vendor/model name AUO

B101AW03

CMO N101L6-L02

Innolux BT101IW01

LPL/Samsung LP101WSA-

TLA1 Screen Diagonal (mm) 255.481 Display Area (mm) 222.7 x 125.2 Display resolution (pixels) 1024x600 Pixel Pitch 0.218 x 0.209 Typical White Luminance (cd/

) (also called Brightness)

200

Contrast Ratio 400:1 500:1 500:1 Response Time (Optical Rise

Time/Fall Time) msec

16 10

Typical Power Consumption (watt)

2.8 2.2 2.55

Weight (g) 190 170 190 Physical Size (mm) 235 x 143 x 5.2

Chapter 2 19

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. Follow these instructions:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Chapter 2

20 Chapter 2

Information

The Information screen displays a summary of your computer hardware information.

NOTE: The system information is subject to different models.

Parameter Description

CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. HDD Model Name This field shows the model name of HDD installed on primary IDE master. HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. ATAPI Model Name This field displays the ATAPI Model Name. System BIOS Version This field displays the system BIOS version. VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit. Asset Tag Number This field displays the as set tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer of this system. UUID Universally Unique Identifier (UUID) is an identifier standard used in software

construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

InsydeH20 Setup Utility Rev. 3.0

F1 ESC

Help Exit

Select Item Select Menu

Change Values Select SubMenu

Enter

F9 F10

Setup Default Save and Exit

3LF005DB

DOTS Packard Bell xxxxxxxxxxxxxxxxxxxx

Intel(R) Core(TM)2 Duo CPU T7300

2.00GHz ST960821A-(PM) MATSHITADVD V1.00

ATI V008.050I.0-26.00

CPU Type CPU Speed

HDD Model Name: HDD Serial Number: ATAPI Model Name:

System BIOS Version: VGA BIOS Version:

Serial Number: Asset Tag Number : Product Name: Manufacturer Name: UUID:

CPU Type CPU Speed

HDD Model Name: HDD Serial Number: ATAPI Model Name:

System BIOS Version: VGA BIOS Version:

Serial Number: Asset Tag Number : Product Name: Manufacturer Name: UUID:

F5/F6

Main Boot

Exit

SecurityInformation

xxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx

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Gateway EC14D Series Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual