Gateway E-5400 User Manual

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E-5400 Mid Tower

System Manual

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. vi

System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.2

Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.4

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.6

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Setting up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Starting your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Turning off your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Resetting your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Preventing static electricity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

The system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

Removing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

Replacing or adding a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

Troubleshooting the battery installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

3.5-inch diskette or CD/DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Removing and replacing the 3.5-inch diskette or CD/DVD drive . . . . . . . . . . .

42

Installing an additional 3.5-inch device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44

Installing an additional 5.25-inch device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46

Hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

i

Removing and replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Installing an additional hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Removing and replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

System fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Removing and replacing the system fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

Removing and replacing the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

Using the BIOS Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65

About the BIOS Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

68

Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70

BIOS recovery mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70

Managing Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73

Protecting against power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

75

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

75

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

76

System integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

79

Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

79

Monitoring system health with LANDesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

80

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

81

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

81

Using your System Restoration CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

81

Cleaning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

83

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

83

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

84

Cleaning the monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

84

Cleaning the computer and monitor cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

84

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

85

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

85

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

86

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

86

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

86

CD/DVD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

87

ii

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

89

Memory/Processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

90

Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 91

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

92

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 94

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 95

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

97

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

100

Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

105

American users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

108

Canadian users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

110

European users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

111

Japanese users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

112

Australia and New Zealand users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

113

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

iii

iv

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention

Description

 

 

ENTER

Keyboard key names are printed in small capitals.

 

 

CTRL+ALT+DEL

A plus sign means to press the keys at the same time.

 

 

Setup

Commands to be entered, options to select, and messages that

 

appear on your monitor are printed in bold.

 

 

User’s Guide

Names of publications are printed in italic.

 

 

Viewpoint

All references to front, rear, left or right on the computer are based

 

on the computer being in a normal, upright position, as viewed from

 

the front.

 

 

Conventions used in this manual

v

Important A note labeled important informs you of special circumstances.

Caution A caution warns you of possible damage to equipment or loss of data.

Warning A warning indicates the possibility of personal injury.

Getting additional information

Log on to the Gateway Support Center at www.gateway.com/support to find information about your system or other Gateway products. Some types of information you can access are:

Hardware driver and software application updates

Technical tips

Service agreement information

Technical documents and component information

Frequently asked questions (FAQ)

Documentation for peripherals or optional components

Online access to technical support

vi Preface

System

1

Features

Standard features

Up to two Intel® Pentium III processors with 133 MHz Front Side Bus (FSB) in Slot 1 processor sockets

Four Rambus™ In-line Memory Module (RIMM™) sockets that support up to 2 Gigabytes (GB) of Rambus Dynamic Random Access Memory (RDRAM) up to 400 Mhz

Intel 840 chipset

Integrated Intel 82259 10/100 LAN support with Cape lookout

AGP Slot (AGP 2.0 compliant)

Matrox G400 AGP graphics controller with 32 MB of SGRAM and support for two monitors

Five PCI slots

ATX form factor system board and mid-tower chassis

One 3.5 inch 1.44 MB diskette drive, one CD-ROM drive, and one hard drive

Keyboard port (PS/2), mouse port (PS/2), serial port, parallel port, two Universal Serial Bus (USB) ports, RJ-45 Ethernet port, Audio line-out, Audio line-in, and Microphone-in

Integrated core logic (ICH) audio using AC’97 2.1 compliant digital controller and AC’97 compliant Codec chip soft audio

Standard features

1

Front panel

The front panel of the mid-tower case includes the following features:

 

CD/DVD drive

Audio-out jack

CD/DVD eject

CD-ROM volume

button

 

control

 

 

Diskette drive

 

Diskette

Power button and

eject button

 

Power-on LED

Reset button

 

Hard drive LED

 

Audio-out jack connects headphones or powered speakers that you use to listen to an audio CD (directly from the CD/DVD drive).

CD/DVD volume control controls the volume of an audio CD.

Power button turns the computer on and off.

Power on LED lights when the computer is turned on. The green light means your computer is using full power. The amber light means your computer is in power conservation mode.

Hard drive LED lights when the hard drive is active.

2 System Features

CD/DVD drive plays data or audio CDs.

CD/DVD eject button ejects a CD from the CD/DVD drive.

Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.

Diskette eject button ejects diskettes from the diskette drive.

Reset button restarts a system that has become non-responsive.

Front panel

3

Rear panel

The mid-tower case rear panel includes the following Input/Output (I/O) ports, connectors, and switches:

Power connector

 

 

Padlock tab

Voltage selector

Thumbscrew

Mouse port

 

Keyboard port

 

USB ports

 

Parallel port

 

Serial port

 

RJ-45 LAN

 

connector

 

Audio Line-out

Audio Line-in

 

Microphone-in

Secondary video Thumbscrew port

Primary video port

Kennsington lock slot

Voltage selector sets the voltage for your area, either 115 V or 230 V.

Power connector connects the computer power cord. The other end of the power cord plugs into an AC outlet or power strip.

Mouse port connects a PS/2-compatible mouse.

Keyboard port connects a Personal System/2® (PS/2) compatible keyboard.

USB ports connect external Plug-and-Play devices, such as keyboards and pointing devices, that are automatically configured when they are plugged into the computer through one of these ports.

Parallel (printer) port connects a printer or other parallel device.

4 System Features

Serial port connects to a serial device.

RJ-45 LAN connector lets you connect to a network, and the adjacent Indicator LEDs show LAN activity (yellow) and 100 Mbit speed (green).

Microphone-in, Audio Line-out, and Audio Line-in jacks connect audio devices such as speakers, tape players, and microphones.

Secondary video port connects the second monitor interface cable.

Primary video port connects the first (or only) monitor interface cable.

Padlock tab permits the use of a padlock to secure the system. To use the padlock tab it must be removed from it’s shipping position and reinstalled in the active position, as shown below.

Active position

Shipping position

Thumbscrews must be loosened to remove the cover from the system.

Kennsington lock slot lets you use a cable lock to secure the system.

Rear panel

5

System board

The following figure and list identify system board components.

AK

AJ

AI

AH AG

AF

AE

AD

AC

AB

AA

Z

Y

A B C D E

F

G

H I

J

K

L

M

N

O

P

Q

R

S

X W V U T

AProcessor fan 1 connector

BProcessor fan 2 connector

CProcessor slot 1

DProcessor slot 2

EProcessor fan 3 connector (not used)

6 System Features

FVoltage regulator module (VRM) for second processor

GATX power connector

HSupplementary AGP Pro50 power connector

IAuxiliary power connector

JRIMM slots 1 and 2 (Channel A)

KAGP (accelerated graphics processor) slot

LSCSI LED connector

MDiskette drive connector

NSecondary IDE connector

OPrimary IDE connector

PInternal speaker

QFront system fan connector

RFront panel connector

SFront chassis intrusion connector (not used)

TAuxiliary LED connector

UConfiguration jumper (J1F2)

VInternal MIDI connector

WTelephony connector

XCD/DVD audio connector

YPCI slots (5)

ZBattery

AA System fan (not used)

AB Rear chassis intrusion connector

AC Rear system fan

AD RIMM slots 3 and 4 (Channel B)

AE Microphone-in connector

System board

7

AF Audio line-in (right) and Audio line-out (left) connectors

AG RJ-45 Ethernet LAN connector and LEDs

AH Serial port

AI Parallel port

AJ USB ports

AK PS/2 Mouse and Keyboard ports

8 System Features

System Setup

2

Setting up your system

Use the instructions on the poster that came with your system to assemble your system. You can prepare a safer working environment before assembling your system by following the guidelines listed below.

Provide a clean, flat, and stable surface for your system. Allow at least 12 inches at the rear of the computer for cabling and air circulation.

Obtain a grounded (three-prong) AC surge-protected power strip. A surge-protected power strip helps protect against AC line spikes.

Protect your system from extreme temperature and humidity. Do not expose your system to direct sunlight, heater ducts, or other heat-generating objects.

Keep your computer away from equipment that generates magnetic fields, such as unshielded stereo speakers. Even a telephone placed too close to the computer may cause interference.

Plug the computer into a wall outlet or power strip that is easily accessible. When you turn off the computer with the power button, some electricity still flows through the computer. To remove all power from the computer, you need to unplug the power cord.

Important Keep the computer boxes and packing material, in case you need to send the computer to Gateway for repairs. If you return your computer in different packaging, your warranty may be void.

Setting up your system

9

Starting your system

Before you start your system for the first time:

Make sure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Rear panel” on page 4 for voltage selector switch location).

Make sure all cables are firmly connected to the proper ports on the rear panel of the computer.

Caution Make sure your computer and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the computer.

Make sure the computer and monitor are plugged into an AC outlet or power strip and that the power strip is turned on.

To start the system:

1If you have connected the system components to a power strip, make sure all the system components are turned off, then turn on the power strip.

2Turn on the monitor by pressing its power button.

10 System Setup

3Turn on the computer by pressing its power button. The light-emitting diode (LED) in the power button is lit when the power is on.

Power button and power LED

4Turn on any other components connected to the computer, such as speakers, a printer, or a scanner.

If nothing happens when you turn on the system:

Recheck the power cables to make sure that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on.

Make sure the monitor is connected to the computer, plugged into the power strip or AC outlet, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

Important Wait until the startup procedure is finished before loading a diskette in the diskette drive, or the computer may search the diskette for startup information.

Starting your system

11

Understanding the Power-On Self-Test

When you turn on your computer, the power-on self-test (POST) routine checks the system memory and components. To see this information on the screen, press TAB during POST. Press ESC to bypass the remaining memory count.

The system displays an error message if POST finds any problems. Write down the error message that appears. If you continue to experience problems, this error message may help technical support diagnose the cause.

Setting up the operating system

The first time you start your computer, the operating system takes a few minutes to set up.

Refer to your software documentation for specific questions regarding software.

To complete the operating system setup:

1After the computer starts, the start-up wizard opens. Continue by clicking

Next.

2Type the requested information in the appropriate text boxes. When you have finished typing the information, continue by clicking Next.

3Continue following the instructions and selecting options in the start-up wizard dialog boxes, clicking Next to move through the dialog boxes, until the wizard tells you to restart your computer.

Most of the dialog boxes that open in the start-up wizard have a button that takes you back to previous dialog boxes, in case you need to change or correct the information you typed.

4Restart your system. The setup is complete.

12 System Setup

Turning off your system

Every time you turn off your system, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off your system in Windows NT:

1Click Start, then click Shut down the computer? (Windows NT), then select Shut Down.

2Click OK. The computer turns off. If you see a message saying It is now safe to turn off your computer, turn off the computer by pressing the power button.

3Turn off the monitor and peripherals.

Warning When you turn the computer off by pressing the power button, some electric current still flows through the computer. Before opening the computer case or connecting or removing any peripherals, turn off the computer, then unplug the power cord and modem cord (if installed).

Turning off your system

13

Resetting your system

If your computer does not respond to keyboard or mouse input, you may have to close a program or programs that may not be responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the system.

To reset your system in Windows NT:

1Press CTRL+ALT+DEL. A window opens that lets you to close a program that is not responding.

2Click Task Manager, then select the program that is not responding.

3Close the program by clicking End Task.

4If the computer does not respond, press the reset button to restart the computer.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

14 System Setup

Case Access

3

Preventing static electricity

Before opening the computer case, read and follow these precautions to prevent damage from static electricity. When opening your computer case, always perform the following procedure.

Caution Static electricity can permanently damage electronic components in your computer. Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.

To prevent static electricity discharge:

1Turn off the computer power.

2Touch a bare metal surface on the back of the computer.

3Unplug all power cords from AC outlets and disconnect the modem cable (if installed).

Preventing static electricity

15

Also follow these static electricity precautions:

Avoid static-causing surfaces such as plastic and styrofoam in your work area.

Remove the parts from their antistatic bag or container only when you are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

Always hold cards by their edges and their metal mounting brackets. Avoid touching components on the cards and the edge connectors that connect to expansion slots. Never slide cards or other parts over any surface.

16 Case Access

Opening the case

Important All references to front, rear, left or right on the computer are based on the computer being in a normal, upright position, as viewed from the front.

To work on the internal components of the computer, you must open the case, which has two removable parts:

A left side cover panel that permits access to the interior of the case

A bezel that covers the front of the chassis

Because the components inside your computer are extremely sensitive to static electricity, make sure to follow the precautions at the beginning of this chapter for avoiding static electricity damage. Only qualified personnel should open the system for maintenance. If you feel you are qualified to maintain the system yourself, make sure you are properly grounded before opening the system chassis.

Warning Avoid exposure to dangerous electrical voltages and moving parts, by turning off your computer and unplugging the power cord and modem cable (if installed) before removing the chassis cover.

To remove the left side cover panel:

1Turn off the computer and disconnect all power cords.

2Remove the thumbscrews from the back of the side panel and unlock the chassis lock (if applicable).

Opening the case

17

3Slide the left side panel to the rear (approximately 3/4-inch), disengaging the retaining tabs on the top edge of the panel from the top of the chassis.

Thumbscrews

4 Lift the panel up and away from the chassis.

18 Case Access

To remove the bezel:

1With the left side panel removed, disengage the retention tabs on the left side of the bezel by prying outward on each tab.

2Swing the bezel out from the front of the chassis and disengage the hinge tabs on the right side of the bezel by moving the bezel to the right.

3Remove the bezel.

RetentionTabs

Opening the case

19

Closing the case

Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt (which can damage the computer) do not collect inside the computer.

To replace the bezel:

1Holding the bezel at an angle to the front of the chassis, place the hinge tabs on the right side of the bezel in the appropriate slots in the front of the chassis.

2Swing the left side of the bezel toward the chassis until the retaining tabs snap into place.

Four hinge tabs are located on the right side of the bezel and are not visible in this illustration

20 Case Access

To replace the chassis cover:

1Holding the left side panel at an angle to the chassis and 3/4-inch to the rear, engage the retaining strip on the bottom edge of the panel with the lip at the bottom edge of the chassis.

2Swing the top of the panel toward the chassis, engaging the retaining tabs on the top edge of the side panel with the slots on the chassis.

3Slide the panel toward the front of the chassis 3/4-inch, securing it into place.

4Reinstall the thumbscrews and lock the case (if applicable).

Closing the case

21

22 Case Access

System 4

Components

The system board

The system board is the heart of the computer, which integrates the other elements of the system, such as the processor, memory, storage, networking, and communications, and lets them operate in a coordinated and useful way.

Removing the system board

The system board is mounted on stand-off retention hooks on the right side of the chassis. The board is secured by two screws, one located on the back-right of the chassis, and one located inside the case.

Important All references to front, rear, left or right on the computer are based on the computer being in a normal, upright position, as viewed from the front.

To remove the system board:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Open the case by following the instructions on page 17. (See “Preventing static electricity” on page 15.)

3Place the chassis gently on its right side.

The system board

23

4Remove all expansion cards from the system board (See “Adding an expansion card” on page 34).

5Disconnect all cables from the system board, including the power cables from the power supply. Note where the cables are connected.

6Remove the retaining screw securing the board to the right side of the chassis.

Remove retaining screw from this hole

 

System Board -

 

components

Rear

removed for clarity

Front

24 System Components

7 Loosen the retaining screw at the back (right side) of the chassis.

System board retaining screw

8Slide the system board toward the front of the chassis slightly, to disengage it from the stand-off retention hooks (see illustration under “To install the system board:”), then remove it carefully.

9Remove the system board mounting bracket (shown below) and place the board in a static-free bag or container.

The system board

25

To install the system board:

1Install the system board mounting bracket on the rear edge of the system board by inserting the tabs into the corresponding holes in the board and rotating the bracket into place.

Tabs

Mounting bracket

26 System Components

2Holding the system board by the top and bottom edges, place it in the case by aligning the mounting holes on the board with the stand off (threaded) and stand off retention hooks on the right side of the case.

3Holding the system board in place, tighten the retaining screw on the right rear of the case.

4Replace the retention screw previously removed from the system board, then tighten the screw until the board is secured.

5Reconnect peripherals, the modem cord, and the power cord, then turn on the system.

The system board

27

Replacing or adding a processor

The system is compatible with the Intel® Pentium® III 667 and 733 MHz and faster processors with 133 MHz front-side bus (FSB). Up to two processors may be installed in the system.

When replacing a processor, or adding an additional processor, order a Pentium III processor upgrade kit from Gateway. The kit includes the Pentium III processor, a fan/heatsink, and a disposable electrostatic wrist strap.

Caution

A heatsink or fansink must be installed on each processor.

 

Installing a processor without a heatsink or fansink could

 

result in damage to, or failure of the processor.

 

 

To replace a processor:

1Turn off the system and disconnect the power cord and modem cord (if installed) and all other external peripheral devices.

2Open the case by following the instructions on page 17. (See “Preventing static electricity” on page 15.)

3Disconnect the power supply cable of the processor fan from the CPU fan connector on the system board.

4Place the head of a flat-bladed screwdriver behind the tab on one side of the processor retention bracket holding the processor to be removed.

Screwdriver

Tab

5Push the handle of the screwdriver toward the processor. When the tab that locks the processor in place opens, lift up slightly on the side of the processor.

28 System Components

6Repeat the previous two steps for the other side of the processor.

7Pull the processor up and out of the slot.

8Align the new processor with the processor slot (note that the processor slot is keyed so the processor can only be installed one way) and press firmly to install it.

The system board

29

9Reconnect the power supply cable of the processor fan to the CPU fan connector on the system board.

10Close the case, as described in Chapter 3.

11Reconnect the power cord and all other cords you removed, then turn on the system.

To add an additional processor:

1Turn off the system and disconnect the power cord and modem cord (if installed) and all other external peripheral devices.

2Open the case by following the instructions on page 17. (See “Preventing static electricity” on page 15.)

3Remove the terminator card from the second processor slot to make room for the additional processor.

4Align the new processor with the processor slot (note that the processor slot is keyed so the processor can only be installed one way) and press firmly to install it.

5Connect the power supply cable of the processor fan to the second CPU fan connector on the system board (See “System board” on page 6 for location).

6Close the case, as described in Chapter 3.

7Reconnect the power cord and all other cords you removed, then turn on the system.

Adding or replacing memory

The Rambus Dynamic Random Access Memory (RDRAM) Rambus In-line Memory Modules (RIMMs) supported by your system board conform to the following standards:

32 MB, 64 MB, 128 MB, 256 MB, and 512 MB ECC or non-ECC RIMMs

Singleor double-sided configurations

2 GB maximum system memory

When you are selecting and installing RIMMs, keep the following in mind:

30 System Components

RIMM modules must be installed symetrically into both channels, that is, if a RIMM is installed in RIMM-1 (Channel A), the same size, density, type, and speed RIMM must be installed in RIMM-3 (Channel B), likewise for RIMM-2 and RIMM-4. If RIMMs are not installed in this manner, the computer will not boot. Using the encoded part numbers on the RIMM modules is the best way to make sure that the parts are the same.

RIMM-3

Channel B

RIMM-4

RIMM-1

Channel A

RIMM-2

To optimize memory performance, RIMM-1 and RIMM-3 must be populated first.

ECC memory cannot be combined with non-ECC memory.

Continuity Modules (CRIMMs) are required in all blank memory slots. If CRIMMs are not installed in blank slots, the computer will not boot.

No jumper settings are required for the memory size or type because this information is automatically detected by the BIOS.

At the time this manual was printed, some RIMM module configurations were not available for testing or sale. The following chart is not intended to imply either availability or compatibility. As new RIMM configurations become available, check with Gateway’s website (www.gateway.com) for updated information.

RIMM Modules

 

Total

 

 

 

 

Memory

 

 

 

 

2

- 32 MB RIMMs, 2

- CRIMMs

64 MB

 

 

 

 

 

4

- 32

MB RIMMs,

 

128 MB

 

 

 

 

 

2

- 64

MB RIMMs, 2

- 32 MB RIMMs

192 MB

 

 

 

 

 

4

- 64

MB RIMMs

 

256 MB

 

 

 

 

 

2

- 96

MB RIMMs, 2

- 64 MB RIMMs

320 MB

 

 

 

 

 

The system board

31

4

- 96 MB RIMMs

 

384 MB

 

 

 

 

2

- 128 MB RIMMs, 2

- 96 MB RIMMs

448 MB

 

 

 

 

4

- 128 MB RIMMs

 

512 MB

 

 

 

 

 

2

- 256

MB RIMMs, 2

- 128 MB RIMMs

768 MB

 

 

 

 

 

4

- 256

MB RIMMs

 

1 GB

 

 

 

 

 

2

- 512

MB RIMMs, 2

- 256 MB RIMMs

1.5 GB

 

 

 

 

 

4

- 512

MB RIMMs

 

2 GB

 

 

 

 

 

To add or remove RIMMs:

1Turn off the system and disconnect the power cord and modem cord (if installed) and all other external peripheral devices.

2Open the case by following the instructions on page 17. (See “Preventing static electricity” on page 15.)

32 System Components

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