Gateway E-4400 User Manual

E-4400 Desktop

System Manual

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Vertical desktop feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Starting your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Turning off your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Resetting your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Static electricity precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 Replacing and Adding Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3.5-inch diskette or CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and replacing the 3.5-inch diskette or CD drive . . . . . . . . . . . . . . . 24 Installing an additional 3.5-inch device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adding a second hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

i

5 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Troubleshooting the battery installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Recovery mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

7 Managing Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Protecting against power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Maintaining and managing your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Hard drive maintenance utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 System integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Protecting against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Checking system health with LANDesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Keeping a record of system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Using your System Restoration CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 System power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 About soft-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Using Standby in Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

8 Cleaning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Cleaning the monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Cleaning the computer and monitor cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

ii

9	Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 71
	Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	71
	Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
	Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
	Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
	CD drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
	Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75
	Memory/processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
	Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	77
	Peripheral/adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
	Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	80
	System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	81
	Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83
	Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	86
10 Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		91
A	Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	105
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		107

iii

iv

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention	Description
ENTER	Keyboard key names are printed in small capitals.
CTRL+ALT+DEL	A plus sign means to press the keys at the same time.
Setup	Commands to be entered, options to select, and messages that
	appear on your monitor are printed in bold.
User’s Guide	Names of publications are printed in italic.

Important A note labeled important informs you of special circumstances.

Caution A caution warns you of possible damage to equipment or loss of data.

Warning A warning indicates the possibility of personal injury.

Conventions used in this manual

v

Getting additional information

Log on to the Gateway Support Center at www.gateway.com/support to find information about your system or other Gateway products. Some types of information you can access are:

■Hardware driver and software application updates

■Technical tips

■Service agreement information

■Technical documents and component information

■Frequently asked questions (FAQ)

■Documentation for peripherals or optional components

■Online access to technical support

vi

System	1
Features

Standard features

■Intel® Pentium III processor with 133 MHz Front Side Bus (FSB)

■Desktop to tower conversion

■Two Rambus™ in-line memory module (RIMM™) sockets that support up to 1 Gigabyte (GB) of Rambus Dynamic Random Access Memory (RDRAM)

■Intel 820 Camino chipset

■4X AGP graphics video add-on card

■Three PCI slots

■One 3.5 inch 1.44 MB diskette drive, one CD drive, and one hard drive

■Keyboard port, mouse port, serial port, parallel port, two Universal Serial Bus (USB) ports, RJ-45 Ethernet port, and audio line-out, audio line-in and audio microphone-in ports

■Integrated audio using Analog Devices AD1881 Digital Audio Codec controller

Standard features

1

Front panel

The desktop case front panel includes the following features:

Hard drive LED					CD drive
Power button			CD volume			CD eject
Power LED
			control			button

Reset	Audio-out	Diskette	Diskette
button	jack	drive	eject button

Audio-out jack connects headphones or powered speakers that let you listen to an audio CD (directly from the CD drive.)

CD drive plays data or audio CDs.

CD eject button ejects a CD from the CD drive.

CD volume control controls the volume of an audio CD.

Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.

Diskette eject button ejects diskettes from the diskette drive.

Hard drive LED lights when the hard drive is active.

Power button turns the computer on and off.

Power LED lights when the computer is turned on. The green light means your computer is using full power. The amber light means your computer is in sleep mode.

Reset Button restarts a system that becomes non-responsive.

2 System Features

Rear panel

The desktop case rear panel includes the following Input/Output (I/O) ports, connectors, and switches:

Kensington lock slot

USB ports

Parallel (printer) port

Power connector

Thumbscrew

Serial port 1

Video port

Voltage selector		Line-out	Mouse
RJ-45 LAN connector	Microphone-in		port	Serial port 2
and indicator LEDs	Line-in	Keyboard port

Kensington lock slot permits the use of a cable lock to secure the system.

Keyboard port connects a Personal System/2® (PS/2) compatible keyboard.

Microphone-in, Line-out, and Line-in audio jacks connect audio devices such as speakers, tape players, and microphones.

Mouse port connects a PS/2-compatible mouse.

Parallel (printer) port connects a printer or other parallel device.

Power connector connects the computer power cord. The other end of the power cord plugs into an AC outlet or power strip.

RJ-45 LAN connector lets you connect to a network, and the Indicator LEDs show LAN activity (yellow LED) and 100 Mb/sec speed (green LED.)

Serial ports connect to serial devices.

Thumbscrew must be loosened to remove the cover from the system.

USB ports connect external Plug-and-Play devices.

Voltage selector sets the voltage for your area, either 115 V or 230 V.

Video port connects the monitor’s interface cable.

Rear panel

3

Vertical desktop feature

You can set up your desktop to sit vertically by using a stand included with your accessory kit. This setup saves space and transforms your desktop into a minitower computer. See the illustrated instructions included with your accessory kit or the illustration below for more information.

Groove for stand

Important If you set your system up vertically, make sure to use a CD drive with retaining clips. You can use these clips to hold the CD in place when using the vertical desktop feature. The CD drive that ships with your system includes these clips.

To convert your computer to a tower:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Lift the right side of the computer until it rests vertically on its left side.

3Lift the front of the computer by pushing on the top front, rocking it back, and place the plastic stand in the grooves provided for that purpose.

4Lower the front of the computer, allowing it to balance on the stand.

5Reconnect the power cord and cables you disconnected.

4 System Features

System board

The following figure and list identify system board components.

N

M

L

AAGP slot

BParallel port

CSerial port 2

DSerial port 1

EMouse port

FKeyboard port

GUSB ports (2)

HAudio line-out

A

B

K J

C

D

E F G H I

System board

5

IMicrophone-in

JAudio line-in

KConfiguration jumper (J5K1)

LBattery

MSlot 1 connector

NRIMM sockets (2)

6 System Features

Riser card

The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. The riser card contains most of the connectors and slots used by the internal system components.

Front

A

B

H

L C J

I K

G D

F E

ASW1: Chassis intrusion switch

BATX power connector

CJP11: SCSI LED connector

DFront panel control and chassis fan connector

ENLX system board edge connector

F10 Mb/sec LED (Amber)

GCN4: CD/DVD audio connector

HPCI slots (3)

ICN3: TAD/Speakerphone connector

JJP7: Wake-on-LAN connector

KJP8: Ring-in connector

LJP9: Power supply fan connector

Riser card

7

Back

Pin 1 position on each connector

A
B
C	D
	E

APrimary IDE connector

BSecondary IDE connector

CFloppy Drive connector

DRJ-45 LAN connector

EEthernet LAN Indicator LEDs (Green = 100 Mb/sec. Yellow = LAN activity)

8 System Features

System Setup

2

Setting up your system

Follow the instructions on the poster that came with your system for assembly instructions. You can prepare a safer working environment before assembling your system by following the guidelines listed below.

■Provide a clean, flat, and stable surface for your system. Allow at least 12 inches at the rear of the computer for cabling and air circulation.

■Obtain a grounded (three-prong) AC surge-protected power strip. A surge-protected power strip helps protect against AC line spikes.

■Protect your system from extreme temperature and humidity. Do not expose your system to direct sunlight, heater ducts, or other heat-generating objects.

■Keep your computer away from equipment that generates magnetic fields, such as unshielded stereo speakers. Even a telephone placed too close to the computer may cause interference.

■Plug the computer into a wall outlet or power strip that is easily accessible. When you turn off the computer with the power button, some electricity still flows through the computer. To remove all power from the computer, you need to unplug it.

Important Keep the product carton and packing material, in case you need to send the system out for repair. If you return your system to the factory in different packaging, your warranty may be void.

Setting up your system

9

Starting your system

Before you start your system for the first time:

■Make sure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see “Rear panel” on page 3 for voltage selector switch location.)

■Make sure all cables are firmly connected to the proper ports on the rear panel of the computer.

Caution Make sure your computer and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the computer.

■Make sure the computer and monitor are plugged into an AC outlet or power strip.

To start the system:

1If you have connected the system components to a power strip, make sure all the system components are turned off, then turn on the power strip.

2Turn on the monitor by pressing the power button.

3Turn on the computer by pressing the power button. The power light-emitting diode (LED) on the front panel is lit when the power is on.

Power button

Power LED

4Turn on any other components connected to the computer, such as speakers, a printer, or a scanner.

10 System Setup

If nothing happens when you turn on the system:

■Recheck the power cables to make sure that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on.

■Make sure the monitor is connected to the computer, plugged into the power strip or AC outlet, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

Wait until the startup procedure is finished before loading a diskette in the diskette drive, or the computer may search the diskette for startup information.

Understanding the Power-On Self-Test

When you turn on your computer, the Power-On Self-Test (POST) routine checks the system memory and components. To display this information, press TAB during POST. Press ESC to bypass the remaining memory count.

The system displays an error message if POST finds any problems. Write down the error message that appears.

Setting up the operating system

At initial computer startup, the operating system takes a few minutes to set up.

Refer to your software documentation for specific questions.

To complete the operating system setup:

1After the computer starts, the start-up wizard opens. Click Next.

2Type the requested information in the appropriate text boxes. When you finish entering the information, click Next.

3Follow the on-screen instructions, while selecting the desired options in the start-up wizard dialog boxes. Continue clicking Next to move through the dialog boxes until the wizard tells you to restart your computer.

If you need to return to the previous dialog box to change any of your entries, click Back.

4Restart your system. The setup is complete.

Starting your system

11

Turning off your system

Every time you turn off your system, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off your system in Windows NT or Windows 98:

1Click Start, then select Shut Down (Windows 98) or Shut down the computer? (Windows 98 or Windows NT.)

2Click OK. The computer turns off. If you see a message saying It is now safe to turn off your computer Windows NT only), turn off the computer by pressing the power button.

3Turn off the monitor and all peripheral devices.

Warning When you turn the computer off by pressing the power button, some electric current still flows through the computer. Before opening the computer case or connecting or removing any peripherals, turn off the computer, then unplug the power cord and modem cord (if installed.)

Important You can use the power button to turn off your system if it does not respond. However, you must hold the power button in for 4 seconds to turn it off (Windows 98 only.)

12 System Setup

Resetting your system

If your computer does not respond to keyboard or mouse input, you may have to close a program or programs that may not be responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the system.

To reset your system in Windows 98:

1Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.

2Highlight a program that displays a “not responding” message, then click End Task. Close the program by following any additional screen prompts.

3If the computer does not respond, restart the computer by pressing the reset button.

4After displaying some of the startup screens, a message appears asking if you would like to run ScanDisk.

5Run ScanDisk by pressing any key. Follow the on-screen instructions. When the checks are finished, Windows starts.

To reset your system in Windows NT:

1Press CTRL+ALT+DEL. A window opens that lets you to close a program that is not responding.

2Click Task Manager, then select the program that is not responding.

3Close the program by clicking End Task.

4If the computer does not respond, press the reset button to restart the computer.

As a part of the regular startup process, a program to check the disk status automatically runs. When the checks are finished, Windows starts.

Resetting your system

13

14 System Setup

Case Access

3

Static electricity precautions

Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure.

Caution Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.

To avoid static electricity discharge:

1Wear a grounding wrist strap (available at most electronics stores.)

2Turn off the computer power.

3Discharge any static electricity by touching a bare metal surface on the back of the case.

4Unplug all power cords from AC outlets and disconnect the modem cable (if installed.)

Static electricity precautions

15

Follow these precautions to avoid electrostatic damage to your computer components:

■Avoid static-causing surfaces such as plastic and packing foam in your work area.

■Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside of a bag provides antistatic protection.

■Always hold cards by their edges or their metal mounting brackets. Avoid touching components on the cards and the edge connectors that connect to expansion slots.

■Never slide cards or other parts over any surface.

Warning Avoid exposure to dangerous electrical voltages and moving parts, by turning off your computer and unplugging the power cord and modem cord before removing the computer cover.

16 Case Access

Opening the case

To work on the internal components of the computer, you must open the case, which has two removable parts:

■A chassis cover, that surrounds the sides and top of the chassis

■A front bezel (faceplate) that covers the front of the chassis

Because the components inside your computer are extremely sensitive to static electricity, make sure to observe the precautions (see “Static electricity precautions” on page 15) to avoid static electricity damage.

Warning Avoid exposure to dangerous electrical voltages and moving parts by turning off your computer and unplugging the power cord and modem cable (if installed) before removing the chassis cover.

To remove the chassis cover:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Remove the thumbscrew or lock on the back of the case.

3With the front of the computer facing you, locate the latches at the rear sides of the case and pull both latches out until they clear the chassis.)

Thumbscrew

Latch

Latch

Opening the case

17

4Lift up the rear of the cover and slide the cover toward the rear of the computer until the lip on the cover is free of the front bezel. Remove the cover.

Side view

To remove the front bezel:

1Lift the three upper tabs and push them through the slots in the chassis. The top of the bezel unlatches out and away from the chassis.

2Lift the front of the chassis until the lower bezel tabs clear the chassis locking holes. Remove the bezel.

Upper tabs

18 Case Access

Closing the case

Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt (which could damage the computer) do not collect inside the computer.

To replace the front bezel:

1Lift the front of the chassis and set the lower chassis tabs into the locking holes on the bezel.

2Press the bezel into the chassis until the three upper tabs snap into their locking holes. Two of the three upper tabs latch underneath the locking holes. One tab latches over the top of the chassis.

To replace the chassis cover:

1Place the cover on the computer, making sure the tabs on the front end are inserted underneath the bezel and the rear of the cover is in a raised position.

2Lower the rear of the cover onto the computer chassis until the side latches snap into place.

3Reinstall the thumbscrew or lock that was removed to open the case.

Closing the case

19

20 Case Access

Replacing and	4
Adding Drives

Preparing to replace or add a drive

One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive come with your computer. You can add additional drives of the following types:

■Half-height 3.5-inch diskette drives - The riser card has a floppy controller that supports up to two diskette drives, one of which is the 3.5-inch diskette drive that comes with your computer.

■Half-height 3.5-inch hard drives - The riser card has two IDE connectors that support up to two drives each. To use another type of hard drive, such as a SCSI drive, install an add-in card.

■Half-height 3.5-inch tape storage or disk storage devices.

Preparing to replace or add a drive

21

	3.5-inch hard drive	5.25-inch CD
		drive

3.5-inch diskette drive

Additional 3.5-inch	Additional 3.5-inch
hard drive bay	drive bay

As you prepare to install drives, keep the following in mind:

■To remove and install drives, you need a grounding wrist strap and a Phillips screwdriver. If you remove a drive, place it in an antistatic bag.

■Before you install a drive, see the drive’s documentation for information on configuring the drive, setting any jumpers on the drive, and attaching cables to the drive.

■If you are installing a drive that uses an add-in controller, install the add-in card before you install the drive.

■IDE hard drives can be configured as single, master, or slave. IDE CD drives can be configured as master or slave. Configure the drives by using the drive-select jumpers located on the drives.

22 Replacing and Adding Drives

■If only one drive is attached to a controller cable, configure the drive as single if it is a hard drive or master if it is a CD drive. If two drives of any type are attached to the cable, configure one as master and one as slave.

■You may need to configure the drives you install using the BIOS Setup utility program. Press F1 at start up to access the BIOS Setup utility program.

Important If you choose to buy another IDE or SCSI hard drive, you must also buy the appropriate IDE or SCSI controller card.

Drive cabling information

Three drive cables are included with your system. The diskette drive connector cable is used to connect diskette drives and other non-IDE devices such as tape backup drives. The two IDE connector cables are used to connect IDE devices such as CD drives and hard drives.

If you want to add additional drives, you can replace the drive connector cables with ones that contain three connectors, which would let you add a total of four IDE devices or two diskette drives.

Diskette Drive

IDE Connector Cables (two cables)

Connector Cable

To floppy connector on

riser card

To diskette drive that

came with your system

Black to secondary IDE connector on riser card

40 wire cable

Blue to primary IDE connector on riser card

80 wire cable

Black to connector	Black to connector
on CD drive	on IDE drive

Preparing to replace or add a drive

23

3.5-inch diskette or CD drives

Both the 3.5-inch diskette drive and 5.25-inch CD drives are secured in the chassis by a set of removable rails. The rails let the drives slide into and out of the guides in the front bays.

Removing and replacing the 3.5-inch diskette or CD drive

To remove or replace the drive:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Open the case (see “Opening the case” on page 17) and remove the front bezel (see “To remove the front bezel:” on page 18), observing the “Static electricity precautions” on page 15.

3Locate the 3.5-inch diskette or 5.25-inch CD drive. If you are removing the 3.5-inch diskette, you may need to partially remove the CD drive to get to the 3.5-inch diskette drive.

4Disconnect the power and data cables from the back of the drive, noting their locations and orientations. (You will reconnect these cables after you install the new drive.)

5Disengage the locking tabs by pressing inward on both front rail extensions, then move the drive slightly out of the bay by pushing on the back of the drive. Pull the drive out of the chassis.

24 Replacing and Adding Drives

6Remove the rails on both sides of the drive and snap them onto the new drive in the same positions. Make sure the front rail extensions are towards the front of the drive.

Important The rails on the 3.5-inch drive are different from those on the CD drive. Make sure you install the correct rails on each drive.

CD Drive

3.5-inch Diskette Drive

7Align the rails with the appropriate bay and slide the drive into the bay until the locking tabs snap into place.

8Connect the power and data cables, making sure the cables match their original position. (See your drive documentation for proper drive jumper settings and cable orientation.)

9Close the case (see “Closing the case” on page 19.)

10Reconnect the power and modem cords, then turn on the system.

3.5-inch diskette or CD drives

25

Installing an additional 3.5-inch device

The second 3.5-inch drive bay can be used to install a 3.5-inch device such as a tape drive, a 100 MB or 120 MB disk storage device, or an additional 3.5-inch diskette drive. A set of rails are included in your system (in the drive bay under the diskette drive) and are used during the installation. You will have to purchase an IDE cable with three connectors and of sufficient length to connect the existing devices and the new device to the riser card IDE connector.

To install an additional device in the 3.5-inch drive bay:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Open the case (see “Opening the case” on page 17) and remove the front bezel (see “To remove the front bezel:” on page 18), observing the “Static electricity precautions” on page 15.

3Remove the bezel insert by disengaging the retaining tab and pushing the insert out from the back of the bezel. (You can save and replace the insert should you need to remove the device and continue to use the system.

)

Push on this tab to remove the insert

Back of bezel

4Remove the 3.5-inch diskette and CD drive (see “3.5-inch diskette or CD drives” on page 24.) This will allow access to the bottom drive bay.

26 Replacing and Adding Drives

5Remove the metal shield from the front of the drive bay, if installed, by placing a flat-bladed screwdriver in the metal shield tab and pulling it outwards.

Caution Your system was designed to adhere to electromagnetic interference requirements and the shield is an integral part of the system. Installing an approved device should continue to maintain those standards. If you remove the device you should reinstall the shield.

6Snap the rails onto the drive, making sure the front rail extensions are towards the front of the device.

7Align the rails with the bay, and slide the drive into the chassis until the locking tabs snap into place.

8Connect the power and data cables to the back of the drive. (See drive documentation for proper drive jumper settings and cable orientation.)

9Reinstall the CD drive and 3.5-inch diskette drive (see “3.5-inch diskette or CD drives” on page 24 for instructions.)

10Close the case (see “Closing the case” on page 19.)

11Reconnect the power and modem cords, then turn on the system.

12Run the configuration software, if required.

3.5-inch diskette or CD drives

27

Hard drives

Removing and replacing the hard drive

The hard drive is secured to a mounting plate that snaps out of and into the chassis.

To replace the hard drive:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Open the case (see “Opening the case” on page 17), observing the “Static electricity precautions” on page 15.

3Locate the 3.5-inch hard drive and mounting plate ring.

4Lift the ring slightly, then pull it towards the center of the drive until the spring latch releases. Lift the drive out of the chassis.

Tabs

5Remove the mounting plate from the old drive by lifting and sliding one tab at a time until they unlock. Lift the mounting plate off the drive.

6Position the new drive upside down in the mounting plate and snap it into place.

7Place the drive back into the drive bay.

8Connect the power and data cables to the back of the drive. (See drive documentation for proper drive jumper settings and cable orientation.)

28 Replacing and Adding Drives

9Close the case (see “Closing the case” on page 19.)

10Reconnect the power and modem cords, and turn on the system.

Adding a second hard drive

The system comes with a metal drive-mounting bracket you can use to install an additional internal hard drive. Due to difficulties in routing the existing IDE connector cable to this drive, you will need to purchase a PCI IDE drive controller add-in card and an additional IDE connector cable to complete the installation.

To install a second hard drive:

1Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.

2Open the case (see “Opening the case” on page 17), observing the “Static electricity precautions” on page 15.

3Locate and remove the two screws that attach the mounting bracket to the front of the chassis.

Mounting bracket

Screws

4Remove the CD drive from the chassis so you can access the mounting bracket. (see “3.5-inch diskette or CD drives” on page 24, for instructions on removing the CD drive.)

Hard drives

29