You have made an excellent decision choosing Gateway. We are sure that you will be pleased
with the outstanding quality, reliability, and performance of your new computer. Each and every
Gateway computer uses the latest technology and passes through the most stringent quality
control tests to ensure that you are provided with the best product possible.
Please read this manual carefully to familiarize yourself with our range of services and support.
We have highlighted some basic care and safety information to help you keep your computer
in good operating condition.
Gateway stands behind our value proposition to our customers—to provide best-of-class service
and support in addition to high-quality, brand-name components at affordable prices. If you ever
have a problem, our knowledgeable, dedicated customer service department will provide you
with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new
Gateway computer for years to come.
Thanks again, from all of us at Gateway.
Using the Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and provides the most
current drivers, product specifications, tutorials, and personalized information about your
computer. Visit the Gateway Support Web site at support.gateway.com
.
Using your Reference Guide
The Reference Guide for your computer contains setting up, hardware, configuration, and
troubleshooting information. Your reference guide is a file stored on your computer.
To access your online Reference Guide:
•Click Start, All Programs, then then click Gateway Documentation.
Using Help and Support
Your computer includes Help and Support, an easily accessible collection of help information,
troubleshooters, and automated support. Use Help and Support to answer questions about
Windows and to help you quickly discover and use the many features of your Gateway computer.
To start Help and Support:
•Click Start, then click Help and Support. Help and Support opens. You can find help
information by clicking a link, performing a search, or browsing the index.
2
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box
located at the top of any Help and Support screen, then press E
For each search, you receive the following search result types:
•Suggested Topics—These topics are located in Help and Support and are relevant to your
search topic.
•Full-text Search Matches—These topics are located in Help and Support and contain the
words you entered in the Search box.
•Microsoft Knowledge Base—These topics are located on the Microsoft Web site and contain
the words you entered in the Search box. You must be connected to the Internet to search
for and access these topics.
To view a list of your search results, click the results header for the type of results you want to
view. To view a topic, click the topic name in the Search Results list.
Using online help
Many programs provide information online so you can research a topic or learn how to perform
a task while you are using the program. You can access most online help information by selecting
a topic from a Help menu or by clicking a Help button.
www.gateway.com
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You can search for information by viewing the help contents, checking the index, searching for
a topic or keyword, or browsing through the online help.
3
CHAPTER 1: Getting Help
Getting technical support
For more information on contacting Customer Care (technical support), see the “Troubleshooting”
chapter in your Reference Guide or see the Customer Care label on your computer.
Finding your model and serial number
The label on the top, side, or bottom of your computer case includes your computer serial number.
Gateway Customer Care will need this information if you call for assistance.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your computer includes
the product key code for your operating system. If you ever reinstall Windows from the
installation CD or DVD, you will need to enter these numbers to activate Windows.
4
CHAPTER 2
Using Windows XP
• Using the Windows desktop
• Working with files and folders
• Searching for files
• Working with documents
• Shortcuts
5
CHAPTER 2: Using Windows XP
Using the Windows desktop
After your computer starts, the first screen you see is the Windows desktop. The desktop is like
the top of a real desk. Think of the desktop as your personalized work space where you open
programs and perform other tasks.
Help
For more information about the Windows desktop, click Start, then click Help and
Support. Type Windows de sktop in the Search box, then press E
Your desktop may be different from this example, depending on how your computer is set up.
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
NTER.
Desktop elementsDescription
The taskbar is the bar at the bottom of the computer display containing the Start button
on the left and a clock on the right. Other buttons on the taskbar represent programs
that are running.
Click a program’s button on the taskbar to open the program’s window.
The Start button provides access to programs, files, help for Windows and other
programs, and computer tools and utilities.
Click the Start button, then open a file or program by clicking an item on the menu
that opens.
The Recycle Bin is where files, folders, and programs that you discarded are stored. You
must empty the Recycle Bin to permanently delete them from your computer. For
instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 11.
The Windows Security Center icon may appear on the taskbar near the clock. The icon
changes appearance to notify you when the security settings on your computer are set
below the recommended value or when updates are available. Double-click this icon to
open the Windows Security Center. For more information, see “Modifying security
settings” on page 75.
6
Using the Start menu
Help
For more information about the Windows Start menu, click Start, then click Help
and Support. Type Windows Start menu in the Search box, then press E
You can start programs, open files, customize your system, get help, search for files and folders,
and more using the Start menu.
To use the Start menu:
1Click the Start button on the lower left of the Windows desktop. The Start menu opens
showing you the first level of menu items.
2Click All Programs to see all programs and files in the Start menu. When you move the
mouse pointer over any menu item that has an arrow next to it, another menu, called a
submenu, opens and reveals related files, programs, or commands.
3Click a file or program to open it.
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NTER.
Adding icons to the desktop
Help
For more information about desktop icons, click Start, then click Help and Support.
Type desktop icons in the Search box, then press E
You may want to add an icon (shortcut) to the desktop for a program that you use frequently.
To add icons to the desktop:
1Click Start, then click All Programs.
2Right-click (press the right mouse button) the program that you want to add to the desktop.
3Click Send To, then click Desktop (create shortcut). A shortcut icon for that program
appears on the desktop.
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7
Identifying window items
Help
For more information about windows, click Start, then click Help and Support.
Type window in the Search box, then press E
When you double-click the icon for a drive, folder, file, or program, a window opens on the
desktop. This example shows the Local Disk (C:) window, which opens after you double-click the
Local Disk (C:) icon in the My Computer window.
Title bar
Menu bar
CHAPTER 2: Using Windows XP
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Close
Maximize
Minimize
Every program window looks a little different because each has its own menus, icons, and
controls. Most windows include these items:
Window itemDescription
The title bar is the horizontal bar at the
top of a window that shows the window
title.
Clicking the minimize button reduces the
active window to a button on the
taskbar. Clicking the program button in
the taskbar opens the window again.
Clicking the maximize button expands
the active window to fit the entire
computer display. Clicking the maximize
button again restores the window to its
former size.
Clicking the close button closes the active
window or program.
Clicking an item on the menu bar starts
an action such as Print or Save.
8
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Working with files and folders
You can organize your files and programs to suit your preferences much like you would store
information in a file cabinet. You can store these files in folders and copy, move, and delete the
information just as you would reorganize and throw away information in a file cabinet.
Viewing drives
Help
For more information about files and folders, click Start, then click Help and
Support. Type files and folders in the Search box, then press E
Drives are like file cabinets because they hold files and folders. A computer almost always has
more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3½
Floppy (A:) for the diskette drive. You may also have more drives such as a CD or DVD drive.
To view the drives on your computer:
•Click Start, then click My Computer.
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Hard drives
Diskette drive
To see the files and folders on a drive:
Disc drive
•Double-click the drive icon. If you do not see the contents of a drive after you double-click
its icon, click Show the contents of this drive.
9
Creating folders
Folders are much like the folders in a file cabinet. They can contain files and other folders.
Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your
computer. In fact, all information on a computer is stored in files.
CHAPTER 2: Using Windows XP
Folders
Files
To create a folder:
1Click Start, then click My Computer on the Start menu.
2Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is
your hard drive and 3½ Floppy (A:) is your diskette drive. If you do not see the contents
of the drive, click Show the contents of this drive.
3If you want to create a new folder inside an existing folder, double-click the existing folder.
If you do not see the contents of the drive or folder, click Show the contents of this
drive or Show the contents of this folder.
4Click File, New, then click Folder. The new folder is created.
5Type a name for the folder, then press ENTER. The new folder name appears by the folder
icon.
For information about renaming folders, see “Shortcuts” on page 18.
Copying and moving files and folders
Important
The clipboard stores whatever you cut or copy until you cut or copy again. Then
the clipboard contains the new information only. Therefore, you can paste copies of a file
or folder into more than one place, but as soon as you copy or cut a different file or folder,
the original file or folder is deleted from the clipboard.
The skills you need to copy and move files are called copying, cutting, and pasting.
When you copy and paste a file or folder, you place a copy of the file or folder on the Windows
clipboard, which temporarily stores it. Then, when you decide what folder you want the copy
to go in (the destination folder), you paste it there.
When you cut and paste a file or folder, you remove the file or folder from its original location
and place the file or folder on the Windows clipboard. When you decide where you want the
file or folder to go, you paste it there.
10
www.gateway.com
To copy a file or folder to another folder:
Help
For more information about copying or moving files and folders, click Start,
then click Help and Support. Type copying files and folders or moving files and folders in the Search box, then press E
NTER.
1Locate the file or folder you want to copy. For more information, see “Viewing drives” on
page 9 and “Searching for files” on page 12.
2Right-click (press the right mouse button) the file or folder that you want to copy. A pop-up
menu opens on the desktop.
3Click Copy on the pop-up menu.
4Open the destination folder.
5With the pointer inside the destination folder, right-click.
6Click Paste. A copy of the file or folder appears in the new location.
To move a file or folder to another folder:
1Locate the file or folder you want to move. For more information, see “Viewing drives” on
page 9 and “Searching for files” on page 12.
2Right-click (press the right mouse button) the file or folder that you want to move. A pop-up
menu opens on the desktop.
3Click Cut on the pop-up menu.
4Open the destination folder.
5With the pointer inside the destination folder, right-click.
6Click Paste. The file or folder you moved appears in its new location and is removed from
its old location.
Deleting files and folders
When you throw away paper files and folders, you take them from the file cabinet and put them
in a trash can. Eventually the trash can is emptied.
In Windows, you throw away files and folders by first moving them to the Windows trash can,
called the Recycle Bin, where they remain until you decide to empty the bin.
You can recover any file in the Recycle Bin as long as the bin has not been emptied.
To delete files or folders:
Help
For more information about deleting files and folders, click Start, then click
Help and Support. Type dele ting files and folders in the Search Help box,
then press E
1In My Computer or Windows Explorer, click the files or folders that you want to delete.
For instructions on how to select multiple files and folders, see “Shortcuts” on page 18.
If you cannot find the file you want to delete, see “Searching for files” on page 12.
2Click File, then click Delete. Windows moves the files and folders to the Recycle Bin.
To recover files or folders from the Recycle Bin:
1Double-click the RecycleBin icon. The Recycle Bin window opens and lists the files and
folders you have thrown away since you last emptied it.
2Click the files or folders that you want to restore. For instructions on how to select multiple
files and folders, see “Shortcuts” on page 18.
3Click File, then click Restore. Windows returns the deleted files or folders to their original
locations.
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11
To empty the Recycle Bin:
Caution
Emptying the Recycle Bin permanently erases any files or folders in the bin.
These files cannot be restored.
Help
For more information about emptying the Recycle Bin, click Start, then click
Help and Support. Type emptying the Recycl e Bin in the Search box, then
press E
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1Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens.
2Click File, then click Empty Recycle Bin. Windows asks you if you are sure that you want
to empty the bin.
3Click Yes. Windows permanently deletes all files in the Recycle Bin.
Searching for files
If you are looking for a particular file or folder or a set of files or folders that have characteristics
in common, but you do not remember where they are stored on your hard drive, you can use
the Search utility to search by:
•Name or part of a name
•Creation date
•Modification date
•File type
•Text contained in the file
•Time period in which it was created or modified
You can also combine search criteria to refine searches.
Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly
from the list in the results window.
CHAPTER 2: Using Windows XP
12
Using the Windows Search utility
Help
For more information about searching for files and folders, click Start, then click
Help and Support. Type searching in the Search box, then press E
To find files and folders using the Search utility:
1Click Start, then click Search. The Search Results window opens. Click All files and folders.
www.gateway.com
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2If you want to search by file or folder name, type in all or part of the file or folder name
in the name box in the left pane of the window.
•If you type all of the name, Search will list all files and folders of that name.
•If you type part of the name, Search will list all of the file and folder names containing
the letters you typed.
3Click Search. When the search is completed, Windows lists the files and folders whose
names contain the text that you searched for.
4Open a file, folder, or program by double-clicking the name in the list.
13
CHAPTER 2: Using Windows XP
Using advanced search options
Search can find files meeting more criteria than file name. You can narrow your search by
selecting the search options that you want. You can search by the:
•Date the file was created or modified.
•Size of the file.
•Type of file, such as a program or a text document.
Browsing for files and folders
A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a
drive inside a folder that may be inside yet another folder, and so on.
Windows drives, folders, and files are organized in the same way as a real file cabinet in that
they may have many levels (usually many more levels than a file cabinet, in fact). So you usually
will have to search through levels of folders to find the file or folder that you need. This is called
browsing.
To browse for a file:
Help
For more information about browsing for files and folders, click Start, then
click Help and Support. Type files and folders in the Search box, then
press E
NTER.
1Click Start, then click My Computer. The My Computer window opens.
2Double-click the drive or folder that you think contains the file or folder that you want to
find. If you do not see the contents of a folder, click Show the contents of this drive or
Show the contents of this folder.
14
3Continue double-clicking folders and their subfolders until you find the file or folder you
want.
www.gateway.com
Working with documents
Computer documents include word processing files, spreadsheet files, or other similar files. The
basic methods of creating, saving, opening, and printing a document apply to most of these types
of files.
The following examples show how to create, save, open, and print a document using Microsoft
WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and
Microsoft Excel.
For more information about using a program, click Help on its menu bar.
Creating a new document
To create a new document:
1Click Start, All Programs, Accessories, then click WordPad. Microsoft WordPad starts and
a blank document opens.
®
2Begin composing your document. Use the menus and toolbar buttons at the top of the
window to format the document.
15
Saving a document
Help
For more information about saving documents, click Start, then click Help and
Support. Type saving in the Search box, then press E
After you create a document, you need to save it if you want to use it later.
To save a document:
1Click File, then click Save. The Save As dialog box opens.
CHAPTER 2: Using Windows XP
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Save in list
2Click the arrow button to open the Save in list, then click the folder where you want to
save the file. If you do not see the folder you want, browse through the folders listed below
the Save in list.
3Type a new file name in the File name box.
4Click Save.
Opening a document
Help
For more information about opening documents, click Start, then click Help and
Support. Type opening files in the Search box, then press E
To view, revise, or print an existing document, first you need to open it. Open the document in
the program that it was created in.
To open a document:
1Start the program.
2Click File, then click Open.
File name
NTER.
16
3Click the arrow button to open the Look in list, then click the folder you want to open. If
you do not see the folder you want, browse through the folders listed below the Look in list.
Look in list
4Double-click the document file name. The document opens.
Printing a document
www.gateway.com
Help
For more information about printing documents, click Start, then click Help and
Support. Type printing in the Search box, then press E
To print a document, you must have a printer connected to your computer or have access to a
network printer. For more information about installing or using your printer, see the printer
documentation.
To print a document:
NTER.
1Make sure that the printer is turned on and loaded with paper.
2Start the program and open the document.
3Click File, then click Print. The Print dialog box opens.
4Set the print options, then click OK. The document prints.
17
Shortcuts
CHAPTER 2: Using Windows XP
Help
For more information about keyboard shortcuts, click Start, then click Help and
Support. Type Windows keyboard shortcuts in the Search box, then press E
NTER.
The following table shows a few shortcuts that you can use in Windows and almost all programs
that run in Windows. For more information about shortcuts, see your Windows or program
documentation.
To...Do this...
Copy a file, folder, text, or graphicClick the item, then press CTRL + C.
Cut a file, folder, text, or graphicClick the item, then press C
Paste a file, folder, text, or graphicClick inside the folder or window where you want to paste
Select multiple items in a list or
window
Select multiple adjacent items in a
list or window
Permanently delete a file or folderClick the file or folder, then press SHIFT + DELETE. The file
Rename a file or folderClick the file or folder, press F2, type the new name, then
Close the active window or
program
Switch to a different file, folder, or
running program
the object, then press CTRL + V.
Click the first item, press and hold down the C
then click each of the remaining items.
Click the first item in the list, press and hold down the
SHIFT key, then click the last item in the list.
or folder is permanently deleted. The file or folder is not
stored in the Recycle Bin.
press ENTER.
LT + F4.
Press A
Press ALT +TAB.
TRL + X.
TRL key,
18
CHAPTER 3
Using the Internet and Faxing
• Learning about the Internet
• Setting up an Internet account
• Using the World Wide Web
• Using e-mail
• Installing and configuring Microsoft Fax
• Sending a fax
• Receiving and viewing a fax
19
CHAPTER 3: Using the Internet and Faxing
Learning about the Internet
The Internet is a worldwide network of computers linked together to provide information to
people everywhere. The two most popular services on the Internet are e-mail and the World Wide
Web. You can access this network by connecting your computer to a telephone, DSL (Digital
Subscriber Line), or cable television line and signing up with an Internet service provider (ISP).
Internet Servers
store information so other computers can
access it from the Internet.
You r co mpute r
connects to the Internet
through an ISP.
ISP Servers
let you connect to the
Internet and access your
e-mail messages.
If you want to access the Internet you need:
Important
To determine if you have an Ethernet jack on your computer, see your
Hardware Reference. If you do not have an Ethernet jack on your computer and
would like to purchase an Ethernet card, visit the Accessory Store at
www.gateway.com
.
•A modem—a device that connects your computer to other computers or servers using a
telephone, DSL, or cable television line. Your computer may have a built-in dial-up
telephone modem. Cable and DSL modems connect to your computer through an Ethernet
jack and provide a faster connection speed than a standard telephone modem.
•An Internet service provider—a company that provides access to the Internet through an
ISP server. When you connect to an ISP, the ISP server lets you access the Internet and your
e-mail messages. Check your telephone book for a list of Internet service providers available
locally.
•A Web browser—a program that displays information from the World Wide Web. Microsoft
Internet Explorer was included with your computer. For more information, see “Using the
World Wide Web” on page 21.
•An e-mail program—a program that lets you create, send, and receive e-mail messages
over the Internet. Microsoft Outlook or Outlook Express was included with your computer.
For more information, see “Using e-mail” on page 23.
20
www.gateway.com
Setting up an Internet account
Before you can view the information on the World Wide Web, you need to set up an Internet
account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing
account to this computer, contact the ISP directly.
Dial-up Internet connections are those using a telephone system to connect to the Internet. This
may include ordinary analog telephone lines, ISDN connections, and in some cases ADSL over
PPP, or other technologies. Because dial-up connections are designed to be temporary
connections to the Internet, dial-up charges (with both your telephone company and Internet
service provider) often increase the longer you connect to the Internet. To minimize the cost for
dial-up Internet users, we suggest that you only connect to the Internet during your e-mail and
Web browsing session, then disconnect when you are finished. Your Internet service provider
can provide instructions on how to connect to and disconnect from the Internet.
Cable and DSL modems, a connection known as broadband, use your cable television or special
telephone lines to connect to your ISP and access the Internet. In many instances, broadband is
considered an always-connected service. With this type of service, your cost is the same
regardless of the amount of time you use your Internet connection.
Accessing your Internet account
Help
For general information about using Internet accounts, click Start, then click Help
and Support. Type the key word ISP in the Search box, then click the arrow.
The method you use to access your Internet account varies from ISP to ISP. Contact your ISP for
the correct procedure.
Using the World Wide Web
The World Wide Web is a multimedia window to the Internet that gives you access to millions of
information sources.
Information on the Web comes to you on Web pages, which are electronic documents that you
view using a Web page display program called a browser. You can use any of the commercially
available Web browsers, like Microsoft Internet Explorer or Netscape Navigator.
Web pages can contain text, animations, music, and other multimedia features. A group of related
Web pages is called a Web site. You can access Web sites to shop, track investments, read the
news, download programs, and much more.
You can explore a Web site or visit other Web sites by clicking areas on a Web page called links
or hyperlinks. A link may be colored or underlined text, a picture, or an animated image. You
can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the
item is a link.
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