Gateway ec14d Service Manual
Gateway EC14D Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made to this service guide.
Date Chapter Updates
II
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated find others.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Power Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System Utilities 19
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Machine Disassembly and Replacement 37
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
VII
Table of Contents
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the DC Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the LVDS/Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Replacing the LCD/Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Replacing the DC Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Replacing the VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Replacing the Wi-Fi Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the ODD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
VIII
Table of Contents
Troubleshooting 121
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Computer Shutsdown Intermittently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
No POST or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Abnormal Video Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Sound Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Microphone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Jumper and Connector Locations 141
Mainboard Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Steps for Clearing BIOS Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
FRU (Field Replaceable Unit) List 147
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Model Definition and Configuration 160
Test Compatible Components 163
Online Support Information 167
Index 169
IX
Table of Contents
X
System Specifications
Features
Below is a brief summary of the computer’s many features:
Operating System
Chapter 1
• Genuine Windows
• Genuine Windows
Platform
• Intel
• Intel
• Intel
• Mobile Intel
®
Pentium® processor SU4100 (2 MB L2 cache, 1.30 GHz, 800 MHz FSB, 10 W), supporting
®
64 architecture
Intel
®
Celeron® processor SU2300 (1 MB L2 cache, 1.20 GHz, 800 MHz FSB, 10 W), supporting
®
64 architecture
Intel
®
Celeron® processor 743 (1 MB L2 cache, 1.30 GHz, 800 MHz FSB, 10 W), supporting
®
64 architecture
Intel
System Memory
• Dual-channel DDR3 SDRAM support:
• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
(for 64-bit OS)
Display
®
7 Home Premium 64-bit
®
7 Home Basic 64 bit
®
GS45 Express Chipset
• 11.6" HD 1366 x 768 or SD 1024 x 600 pixel resolution, high-brightness (200-nit) Gateway
Ultrabright
• 16:9 aspect ratio
™
TFT LCD
Graphics
• Mobile Intel
Accelerator 4500MHD (Intel
Memory Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of shared system
memory), supporting Microsoft
• Dual independent display support
• 16.7 million colors
• External resolution / refresh rate:
• VGA port up to 2048 x 1536: 60 Hz
• HDMI
Chapter 1 1
®
GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media
™
port up to 1728 x 1080: 60 Hz
®
GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video
®
DirectX® 10
• MPEG-2/DVD decoding
• WMV9 (VC-1) and H.264 (AVC) decoding
• HDMI
™
(High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
Protection) support
Storage Subsystem
• 2.5" 9.5 mm 160/250/320 GB or higher hard disk drive
• Multi-in-1 card reader:
• Supporting Secure Digital
Memory Stick PRO
• Supporting storage cards with adapter: miniSD
Size Multimedia Card (RS-MMC), Memory Stick PRO Duo
Optical Media Drive
• 8X DVD-Super Multi double-layer drive:
• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM
• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
™
™
(SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS),
(MS PRO), xD-Picture Card™ (xD)
™
, microSD™, Memory Stick Duo™, Reduced-
™
Audio
• High-definition audio support
• Two built-in stereo speakers
• S/PDIF (Sony/Philips Digital Interface) support for digital speakers
• MS-Sound compatible
• Built-in microphone
I/O Interface
• Multi-in-1 card reader
• Three USB 2.0 ports
• HDMI
• External display (VGA) port
• Headphone/speaker/line-out jack with S/PDIF support
• Microphone-in jack
• Ethernet (RJ-45) port
• DC-in jack for AC adapter
™
port with HDCP support
Dimensions and Weight
• 292 (W) x 211.5 (D) x 28.5/30 (H) mm
• 1.61 kg
2 Chapter 1
Communication
• Video conferencing solution, featuring:
• Webcam with 640 x 480 resolution
• Microphone
• WLAN:
• Intel
• Featuring MIMO technology (for models with Intel
• WLAN:
• 802.11b/g/n Wi-Fi CERTIFIED
• 802.11b/g Wi-Fi CERTIFIED (available only in Russia, Pakistan, Ukraine)
• WPAN: Bluetooth
• WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/
®
1800/1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA, supporting receiver
diversity and equalizing at 2100 MHz (for 3G models)
• LAN: Gigabit Ethernet, Wake-on-LAN ready
Privacy Control
• BIOS user, supervisor, HDD passwords
• Kensington lock slot
WiFi Link 1000 802.11b/g/n Wi-Fi CERTIFIED
®
®
2.1+EDR
™
Celeron® 743 and Pentium® SU4100 only)
Power Subsystem
• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes
• 62.16 W 5600 mAh 6-cell Li-ion battery pack:
• 8-hour battery life
• 47.52 W 4400 mAh 6-cell Li-ion battery pack:
• 6-hour battery life
• 30 W AC adapter
• ENERGY STAR
®
Special Keys and Controls
• 84-/85-/88-key full size keyboard, with inverted "T" cursor layout
• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
• 10 function keys, four cursor keys, two Windows
keypad, international language support
• Power button with LED
• Easy-access switches with LED: Bluetooth
®
keys, hotkey controls, embedded numeric
®
, WLAN/WWAN
Chapter 1 3
Environment
• Temperature:
• Operating: TBD
• Non-operating: TBD
• Humidity (non-condensing):
• Operating: TBD
• Non-operating: TBD
4 Chapter 1
System Block Diagram
LS5631P I/O Board
LS5632P C/R Board
LS5633P LED Board
LS5634P SW Board
LS5635P TP/B Board
LS5636P ODD/B Boa rd
IO board
USB conn x1
RTC CKT.
Power On /Off CKT .
DC/DC Interface CKT.
Power Circuit DC/DC
MINI Card x1
3G
SIM CONN.
Level shift
MINI Card x1
WLAN
IO/B Conn.
TP/B Conn.
Speaker Conn.
TMDS
LVDS
LAN ATHEROS
AR8131L
RJ45 LAN
connector
Thermal S ensor
USB
HDA Cod ec
ALC269X-GR
EMC1402-1-ACZL
DDR3
SO-DIMM X2
Bluetooth
conn
Audi o Ja ck
Mobile Penym
LV/ULV Dual Core
uFCPGA-956 CPU - SFF
H_A#(3..35)
FSB
H_D#(0..63)
CRT CONN.LCD CONN.HDMI Conn.
Intel Cantiga GS45
PCI-Express
S-ATA
port 0
HDD
connector
port 1
CDROM
connector
Touch Pad
667/800/1066MH z 1.05V
FCBGA1363 - SFF
DMI X4
Intel ICH9-M
WBMMAP-569 - SFF
LPC BUS
ENE KB926 D3
BIOS
DDR3 800MHz 1.5V
Dual Channel
USB conn x2
3.3V 48M Hz
3.3V 24. 576MHz/ 48Mhz
HD Audio
SPEAKER
Int.KBD
CK505
Clock Generator
ICS9LPRS387
CMOS
Camera1.3M
Card Reader
RTS5159-GR
C/R board
Chapter 1 5
Front View
# Component Icon Description
1 Status Indicators Light-Emitting Diodes (LED) that light up to show the status of
the computer's functions and components.
Left View
1
1
2
3
4
56
7
# Component Icon Description
1 DC-in jack Connects to an AC adapter.
2 External display
(VGA) port
3 Ventilation slots
and/or cooling fan
4 HDMI port HDMI
Connects to a display device (e.g., external monitor, LCD
projector).
Enables the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
HDMI Plug an HDMI device, such as a high definiti o n
television, into this optional jack.
5 USB 2.0 ports (2) Connects to USB 2.0 devices (e.g., USB mouse).
6 Microphone-in
Accepts input from external microphones.
jack
7 Headphone/
speaker/line-out
Connects to line-out audio devices (e.g., speakers,
headphones).
jack
8 Kensington lock
Connects to a Kensington-compatible computer security lock.
slot
8
6 Chapter 1
Right View
1
2
3
4
# Component Icon Description
1 Multi-in-1 card
reader
Accepts Secure Digital (SD), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).
Note: Push to remove/install the card. Only one card can
operate at any given time.
2ODD
3 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).
4 Ethernet (RJ-45)
Connects to an Ethernet 10/100-based network.
port
Chapter 1 7
Bottom View
1
4
2
5
6
3
# Component Icon Description
1 Battery lock Locks the battery in position.
2 Battery bay Houses the computer's battery pack.
Note: The battery shown is for reference only. Your PC may
have a different battery, depending on the model purchased.
3 Battery release
Releases the battery for removal.
latch
4 Wireless LAN
Houses the computer's Wireless LAN communication.
communication
bay
5 Memory
Houses the computer's main memory
compartment
6 Hard Drive Bay Houses the computer’s hard disk drive.
8 Chapter 1
Keyboard Area and LCD Panel
1
2
3
4
5
6
7
No. Component Icon Description
1 Webcam Web camera for video communication
2 Microphone Internal microphone for sound recording.
3 Display screen Also called Liquid-Crystal Display (LCD). Displays computer
output.
4 HDD indicator Indicates when the hard disk drive is active.
8
9
Num Lock
indicator
Caps Lock
indicator
Chapter 1 9
Lights up when Num Lock is activate d.
Lights up when Caps Lock is activated.
No. Component Icon Description
5 Keyboard Provides all the features of a full-sized, computer keyboard.
6 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
7 Click buttons (left,
and right)
8 Power button/
indicator
The left and right buttons function like the left and right mouse
buttons.
Turns the computer on and indicates the computer's power
status.
9 Bluetooth
communication
indicator 3G/
Wireless LAN
communication
indicator
Power indicator Indicates when the computer is turned on.
Battery indicator Indicates the computer's battery status.
Wi-Fi Indicates the computer’s Wi-Fi status.
Indicates the status of the Bluetooth communication.
(only for certain models)
Indicates the status of 3G/Wireless LAN communication:
Blue light on — 3G on / WiFi on or off
Orange light on — 3G off / WiFi on
Not lit — 3G off / WiFi off
10 Chapter 1
Touchpad Basics
The following items show you how to use the TouchPad:
• Move your finger across the TouchPad (1) to move the cursor.
• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the sa me as cli cking the left button.
Function Left Button (2) Right Button (3) Main TouchPad (1)
Execute Quickly click twice. Tap twice (at the same speed
as double-clicking a mouse
button).
Select Click once. Tap once.
Drag Click and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
Click once.
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Chapter 1 11
Using the Keyboard
Your Gateway EC14D has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor,
lock, function and special keys.
Lock Keys and Embedded Numeric Keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock <Fn> +
<F12>
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access Num Lock on Num Lock off
Number keys on
embedded keypad
Main keyboard keys Hold <Fn> while typing letters on
12 Chapter 1
Type numbers in a normal manner.
embedded keypad.
Type the letters in a normal
manner.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application
key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
Chapter 1 13
Function Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, Bluetooth and WiFi.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Function Key Description
<Fn> + <F1> * Change Power Options
<Fn> + <F2> * View System Properties
<Fn> + <F3> Turn the Bluetooth radio on or off.
<Fn> + <F4> Sleep
<Fn> + <F5> Display toggle
<Fn> + <F6> Screen blank (backlight off)
<Fn> + <F7> TouchPad toggle
<Fn> + <F8> Speaker toggle
<Fn> + < > Brightness up
<Fn> + < > Brightness down
<Fn> + < >
<Fn> + < >
Volume up
Volume down
14 Chapter 1
Hardware Specifications and Configurations
Processor
Item Specification
CPU
Core Logic
Processor Specifications
Item
Pentium SU4100 1.3 2 2MB 100C
Celeron SU2300 1.2 1 1MB 100C
Celeron 743 1.3 1 1MB 100C
CPU Fan True Value Table
Fan On Temp (°C) Fan Speed (rpm) SPL Spec (dBA)
45 3900 28
55 4300 31
65 4700 34
80 5300 37
87 5300 37
• Ultra Low Voltage (ULV) Intel® Core™2 Duo mobile processor based on
45 nm process, supporting Intel® 64 architecture
• Ultra Low Voltage (ULV) Intel® Celeron® processor based on 45 nm
process, supporting Intel® 64 architecture
• Micro FCBGA-956 package
• AMD M880G Chipset
CPU
Speed
Cores
Mfg.
Tech
cache
Size
Package Power Acer P/N
10W KC.41B01.DSU
22x22mm
10W KC.23B01.CSU
22x22mm
10W KC.NB001.743
22x22mm
• Throttling 50%: On=95°C, Off=87°C
• EC Shutdown: 100°C
BIOS
Item Specification
BIOS vendor InsydeH20
BIOS Version 3.0
System Memory
Item Specification
Memory controller Intel GS45 Express chipset Graphics Memory Controller Hub/
ICH9M-SFF
Memory size 0MB (onboard)
DIMM socket number 2
Supports memory size per socket 2048MB
Supports maximum memory size 4096MB
Supports DIMM type 204-pin DDRII SO-DIMM
Supports DIMM Speed TBD
Supports DIMM voltage 1.5v
Chapter 1 15
Graphics Controller
Item Specification
VGA Chip
Mobile Intel
featuring Intel
4500MHD) with up to 1759 MB of Intel
®
GS45 Express Chipset with integrated 3D graphics,
®
Graphics Media Accelerator 4500MHD (Intel® GMA
®
Dynamic Video Memory
Technology 5.0 (64 MB of dedicated system memory, up to 1695 MB of
®
DirectX® 10
Supports
shared system memory), supporting Microsoft
• Dual independent display support
• 16.7 million colors
• External resolution / refresh rate:
• VGA port up to 2048 x 1536: 60 Hz
• HDMI
• MPEG-2/DVD decoding
• WMV9 (VC-1) and H.264 (AVC) decoding
• HDMI
™
port up to 1728 x 1080: 60 Hz
™
(High-Definition Multimedia Interface) with HDCP (High-
bandwidth Digital Content Protection) support
Resolution
• 1366 x 768
LAN Interface
Item Specification
LAN Chipset Atheros AR8131L LAN Controller for 10/100/1000LAN
LAN connector type RJ-45
LAN connector location Right side
Features Support for 10/100
Hard Disk Drive Interface
Item Specification
Vendor Seagate
Model Name ST9160310 AS ST9320320AS
Capacity (MB) 160 250, 320
Bytes per sector 512
Data heads 2 4
Drive Format
Disks 1 2
Spindle speed (RPM) 5,400
Performance Specifications
Buffer size 8 MB
Interface SATA
Internal transfer rate (Mbits/
830
sec max)
I/O data transfer rate
300
(Mbytes/sec max)
DC Power Requirements
Voltage tolerance 5V(DC) +/- 5%
16 Chapter 1
Audio Interface
Item Specification
Audio
Realtek ALC269X-GR for High Definition Audio Codec
Controller
•Features
• 98dB Signal-to-Noise Ratio (A-weighting) for DAC/ADC output
• Meets WLP (Windows Logo Program) 3.10 and future WLP req uirements
2+2-channel DAC supports 16/20/24-bit PCM format for independent two
stereo channel audio playback
• 4-channel ADC supports 16/20/24-bit PCM format for independent two
stereo channel audio inputs
• All DACs supports 44.1/48/96/192kHz sample rate
• All ADCs support 44.1/48/96kHz sample rate
• SPDIF-OUT support 16/20/24-bit format and 32/44.1/48/88.2/96/192kHz
rate
• Supports MONO line level output
• Supports external PCBEEP input and built-in digital BEEP generator
• Software selectable 2.5V/3 .2V/4.2V VREFOUT as bias voltage for analog
microphone input
• Two jack detection pins each designed to detect up to 4 jacks
• 1dB resolution of input and output volume control
• Programmable +10/+20/+30dB boost gain for analog microphone input
• Built-in headphone amplifiers for port-A and port-C.
• 2 GPIOs are supported for customized applications (p in shared with digital
microphone interface)
• EAPD (External Amplifier Power Down) is supported (pin shared with
secondary SPDIF-OUT)
• Supports Anti-pop mode when analog power AVDD is on and digital power
is off
• Power support: 3.3V digital core power; 1.5V~3.3V digital IO power for
HDA link; 3.3V~5.0V analog power; 3.3V~5.0V power stage voltage
• Enhanced power management features
• Secondary SPDIF-OUT supports 16/20/24-bit format and 32k/44.1k/48k/
88.2k/96k/192kHz rate
• Supports stereo digital microphone input
• Programmable boost gain and volume control for digital microphone input
• Headphone amplifier for port-A does not require DC blocking capacitors
• Stereo Bridge -Tied Load Class-D amplifier at port-D has 2Watt (rms)/4?
per channel output
• Short circuit and thermal overload protection for Class D amplifier
• Supports digital PWM output at port-D which system integrator can easily
connect the output to external power amplifier receives digital audio
stream
• Five band hardware equalizer designed for BTL output (port-D) to
compensate for frequency response while driving the mini-speaker
• Intel low power ECR compliant: supports power status control, jack
detection, and wake-up event in D3 mode
• 48-pin QFN ‘Green’ package
Chapter 1 17
Power and Keyboard Controller
Item Specification
Controller
ENE KB926 for Keyboard Controller , Batte ry managemen t Unit
Total number of keypads 84/85/88
Windows logo key Yes
Internal & external keyboard
Yes
work simultaneously
Features • Support Application keys for Windows 7
Battery
Item
3 Cell 6 Cell 2.2 6 Cell 2.8
Specification
Vendor & model name SIMPLO UM09G75 SIMPLO UM09H75 SIMPLO UM09H70
Battery Type Li-ion Li-ion Li-ion
Pack capacity 2200 mAh 4400 mAh 5600 mAh
Normal Voltage 11.1V 11.1V 11.1
Charge Voltage 12.6V 12.6V 12.6
Fast Charge Current 2.94~3.5A 2.94~3.5A 2.94~3.5A
Package configuration 3S2P 3S2P 3S2P
LCD
Item Specification
Vendor/model name AUO
B101AW03
CMO
N101L6-L02
Innolux
BT101IW01
LPL/Samsung
LP101WSA-
TLA1
Screen Diagonal (mm) 255.481
Display Area (mm) 222.7 x 125.2
Display resolution (pixels) 1024x600
Pixel Pitch 0.218 x 0.209
Typical White Luminance (cd/
2
) (also called Brightness)
m
200
Contrast Ratio 400:1 500:1 500:1
Response Time (Optical Rise
16 10
Time/Fall Time) msec
Typical Power Consumption
2.8 2.2 2.55
(watt)
Weight (g) 190 170 190
Physical Size (mm) 235 x 143 x 5.2
18 Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit.
Follow these instructions:
• To choose a menu, use the left and right arrow keys.
• To choose an item, use the up and down arrow keys.
• To change the value of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
• Press Esc while you are in any of the menu options to go to the Exit menu.
• In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
Chapter 2 19
Information
The Information screen displays a summary of your computer hardware information.
InsydeH20 Setup Utility Rev. 3.0
Main Boot
CPU Type
CPU Type
CPU Speed
CPU Speed
SecurityInformation
Exit
Intel(R) Core(TM)2 Duo CPU T7300
2.00GHz
HDD Model Name:
HDD Model Name:
HDD Serial Number:
HDD Serial Number:
ATAPI Model Name:
ATAPI Model Name:
System BIOS Version:
System BIOS Version:
VGA BIOS Version:
VGA BIOS Version:
Serial Number:
Serial Number:
Asset Tag Number:
Asset Tag Number:
Product Name:
Product Name:
Manufacturer Name:
Manufacturer Name:
UUID:
UUID:
Help
F1
Exit
ESC
NOTE: The system information is subject to different models.
Parameter Description
CPU Type This field shows the CPU type and speed of the system.
CPU Speed This field shows the speed of the CPU.
HDD Model Name This field shows the model name of HDD installed on primary IDE master.
HDD Serial Number This field displays the serial number of HDD installed on primary IDE master.
ATAPI Model Name This field displays the ATAPI Model Name.
System BIOS Version This field displays the system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Universally Unique Identifier (UUID) is an identifier standard used in software
Select Item
Select Menu
ST960821A-(PM)
3LF005DB
MATSHITADVD
V1.00
ATI V008.050I.0-26.00
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
DOTS
Packard Bell
xxxxxxxxxxxxxxxxxxxx
F5/F6
Enter
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).
Change Values
Select SubMenu
Setup Default
F9
Save and Exit
F10
20 Chapter 2
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