Ecovacs Deebot DM88 Service Manual [de]

Instruction Manual

Benutzerhandbuch

Manual de instrucciones

Manuel d'instructions

Manuale d'uso

Instruction Manual .....................................................

Benutzerhandbuch

Manual de instrucciones

Manuel d'instructions ...............................................

Manuale d'uso ........................................................

Declaration of conformity

Congratulations on the purchase of your ECOVACS ROBOTICS DEEBOT! We hope it brings you many years of satisfaction. We trust the purchase of your new robot will help keep your home clean and provide you more quality time to do other things. Live Smart. Enjoy Life.

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Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our Customer Service Center where a

www.ecovacs.com

The company reserves the right to make technological and/or design changes to this product for continuous improvement.

Thank you for choosing DEEBOT!

Contents

1. Important Safety Instructions ......................................................................2

2. Package Contents and Technical Specifications ......................................5

2.1 Package Contents ....................................................................................5

...........................................................................................5

2.3 Product Diagram.......................................................................................6

3. Operating and Programming .......................................................................8

3.1 Notes Before Cleaning .............................................................................8

3.2 Quick Start ................................................................................................9

3.3 Cleaning Pattern and Cleaning Mode Selection .....................................12

3.4 Programming the Robot .........................................................................16

3.5 Choosing a Suction Option .....................................................................17

3.6 Optional Advanced Wet/Dry Mopping System .......................................18

3.7 Alarm Indicator Light and Sounds ..........................................................21

4. Maintenance ................................................................................................22

4.1 Dust Bin and Filters ................................................................................22

4.2 Advanced Wet/Dry Cleaning Cloth, Advanced Wet/Dry Reservoir.........23

4.3 Main Brush, Direct Suction Option and Side Brushes ............................24

4.4 Other Components .................................................................................25

4.5 Regular Maintenance .............................................................................26

5. Troubleshooting ......................................................................................... 27

1. Important Safety Instructions

When using an electrical appliance, basic precautions should always be

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power cords and small objects

3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.

5. Please make sure your power supply voltage matches the power voltage marked on the Charging Dock.

6. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.

7. Use only the original rechargeable battery and Charging Dock provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited. For battery information, please refer to

9. Do not operate the Appliance in an area where there are lit candles or fragile objects.

10. 10. Do not use in extremely hot or cold environments (below

11. openings and moving parts.

12. Do not operate the Appliance in a room where an infant or child is sleeping.

13. Do not use Appliance on wet surfaces or surfaces with standing water.

14. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.

1. Important Safety Instructions

15. such as gasoline, printer or copier toner, or use in areas where they may be present.

16. Do not use Appliance to pick up anything that is burning or smoking, such

17. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything

18. Take care not to damage the power cord. Do not pull on or carry the Appliance or Charging Dock by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.

19. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.

20. Do not use the Charging Dock if it is damaged.

21. Do not use with a damaged power cord or receptacle. Do not use the Appliance or Charging Dock if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.

22. Turn OFF the power switch before cleaning or maintaining the Appliance.

23. The plug must be removed from the receptacle before cleaning or maintaining the Charging Dock.

24. Remove the Appliance from the Charging Dock, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.

25. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.

26. Please dispose of used batteries according to local laws and regulations.

27. Do not incinerate the Appliance even if it is severely damaged. The

28. When not using the Charging Dock for a long period of time, please unplug it.

29. The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.

1. Important Safety Instructions

30. The robot contains batteries that are only replaceable by skilled persons. To replace or remove the battery, please contact Customer Service.

31. If the robot will not be used for a long time, fully charge the robot and power OFF for storage and unplug the Charging Dock.

32. WARNING:

the detachable supply unit CH1465A provided with the appliance. For DM82, only use the detachable supply unit GSCV0600S019V12E provided with the appliance.

33. The Remote Control pre-installs two non-rechargeable AAA batteries. To replace the battery of the Remote Control, please turn over the Remote Control, press and remove its Battery Cover. Remove the batteries, and insert the new batteries with the correct polarity. Reassemble the Battery Cover.

34. Non-rechargeable batteries are not to be recharged.

35. Different types of batteries or new and used batteries are not to be mixed.

36. Batteries of the Remote Control are to be inserted with the correct polarity.

37. Exhausted batteries are to be removed from the Appliance and safely disposed of.

38. If the Remote Control is to be stored unused for a long period, the batteries should be removed.

39. The supply terminals are not to be short-circuited.

40. The top cover of DM82 is tempered glass. While tempered glass is safer and stronger than standard glass, please handle with care to avoid scratching or breakage.

For the purposes of recharging the battery, only use

For EU Countries

Correct Disposal of this Product

This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

2. Package Contents and Technical Specifications

2.1 Package Contents

Robot

Advanced Wet/Dry

Reservoir

Charging Dock Remote Control

with Battery

Main Brush Option Direct Suction Option

Measuring Cup

Filter+ Sponge Filter

Instruction Manual

Cleaning Cloths

2.2 Specifications

Model DM88

Working voltage 12V DC Rated power 30W

Battery Model DM88-BYD

CH1465A

Rated input voltage 100-240V AC Rated output voltage 20V DC

Rated output current 1A Rated power 20W

RC1521C Working Voltage 3V DC

AAA Nominal voltage 1.5V DC

Ni-MH 12V DC,

3000mAh

2. Package Contents and Technical Specifications

2.3 Product Diagram

Robot

1. Top Cover

2. Control Panel

3. Anti-Collision Sensors

4. Anti-Drop Sensors

5. Charging Contacts

6. Side Brushes

7. Main Brush Option

8. Driving Wheels

9. Bottom Power Switch

10. Universal Wheel

11. Battery Cover

12. Advanced Wet/Dry Reservoir Slots

13. Infrared Receiver for Remote Control

14161517

Control Panel

1 2

4 5

6 7

8 9

14. Reset Button

15. Dust Bin

16. Main Brush Cover

17. Multi-Function Cleaning Tool

1. AUTO Mode Button

2. Wi-Fi Indicator Light

Charging Dock

1. Infrared Signal Generators

2. Charging Dock Pins

2. Package Contents and Technical Specifications

Remote Control

1. AUTO Mode Button

Dust Bin

4 5

2. Direction Control Buttons

3. START/PAUSE Button

4. Return to Charger Mode Button

5. Single Room Mode Button

6. Edge Cleaning Mode Button

7. Network Setup Button

8. Infrared Emitter

2 3

4 5

Advanced Wet/Dry Reservoir

2 3

1. Dust Bin Handle

2. Dust Bin Lock

3. Filter Net

4. Sponge Filter

6. Dust Bin Cover

1. Advanced Wet/Dry Cleaning Cloth

2. Advanced Wet/Dry Reservoir

3. Water Inlet

3. Operating and Programming

3.1 Notes Before Cleaning

Before operating DEEBOT, take a few moments to survey the area to be cleaned and remove any obstacles.

Remove power cords and small objects from

Please be aware that the robot needs at

under furniture without complications.

The product is not suitable for use on long-pile carpet. Before using the product near an area rug or on a short-pile area rug with tasseled edges, please fold area rug edges under themselves.

If there is a step or stairs in the cleaning area, please operate DEEBOT to ensure its AntiDrop Sensors can detect the drop off. It may be necessary to place a physical barrier at the edge of the drop off to keep the unit from falling over the edge.

3. Operating and Programming

When DEEBOT is cleaning using Programmed Cleaning Pattern, please do not stand in narrow spaces, such as hallways, or DEEBOT may fail to identify the area to be cleaned.

3.2 Quick Start

Remove the Bumper Rail protection sponge on

Charging Dock Placement

Place the Charging Dock on a level floor su r f a c e against th e wall with th e base pe r p e n d i cu la r to the gro und. Keep the

surfaces. Plug the Charging Dock in.

3. Operating and Programming

Install Side Brushes

Attach Side Brushes to the bottom of DEEBOT by pressing a brush into each slot with the matching color until it clicks.

Power ON

Turn the robot’s Bottom Power Switch to the ON position. “I”=power ON; “O”=power OFF. DEEBOT is powered ON when the AUTO Mode Button glows a continuous BLUE.

When DEEBOT is not cleaning, it is suggested to keep it powered ON and charging instead of

powered OFF.

Charge DEEBOT

Place DEEBOT on the Ch a r g ing Do c k ma k ing sur e the C harging C ontacts on DEEBOT and the Charging Dock Pins make a connection.

Charge DEEBOT for at least 4 hours before

Make sure to turn the robot’s Bottom Power Switch to the ON position before charging. (“I”=power

Mode Button glows a continuous BLUE. AUTO Mode Button blinks when DEEBOT is charging. AUTO Mode Button stops glowing when

DEEBOT is fully charged.

Remove the Water Reservoir before charging DEEBOT.

3. Operating and Programming

Start

Press the AUTO Mode Button on DEEBOT or on the Remote Control. DEEBOT starts to work immediately in AUTO Cleaning Mode using the default Programmed Cleaning Pattern.

To choose another Cleaning Mode or Cleaning

Pattern, please refer to section 3.3 Cleaning Pattern and Cleaning Mode Selection for details.

6 Pause

Pause DEEBOT by pressing the AUTO Mode Button on DEEBOT or the START/PAUSE Button on the Remote Control.

Press AUTO Mode Button on DEEBOT or

the START/PAUSE Button on the Remote Control to restart.

DEEBOT can be directed to move forward, backward, left and right using the Direction Control

Buttons on the Remote Control when it is Paused. DEEBOT cleans when it is directed to move forward using the Remote Control.

The AUTO Mode Button on the robot's Control Panel stops glowing after the robot is paused for

more than 5 minutes. Press AUTO Mode Button on the robot to wake up the robot, or press any button on the Remote Control to start the robot immediately.

Power OFF

Pause DEEBOT. Move the Bottom Power Switch to the OFF position.

When DEEBOT is not cleaning, it is suggested

to keep it powered ON and charging.

3. Operating and Programming

3.3 Cleaning Pattern and Cleaning Mode Selection

DEEBOT has 2 Cleaning Patterns and several Cleaning Modes to choose from to effectively clean

the ECOVACS App.

Set Cleaning Pattern

Random Cleaning Pattern

Random Cleaning Pattern should be set when cleaning carpet. In Random Pattern, DEEBOT cleans in a straight line and changes directions when it meets an obstacle.

When Programmed Cleaning Pattern is Set:

DEEBOT automatically conducts route planning when cleaning. If the robot is paused, moved

and restart. Therefore, avoid using the Remote Control or moving DEEBOT manually when it is

DEEBOT may pause temporarily to recalculate its cleaning path. This is normal. Please be patient,

the frequency and duration of the pause is determined by room complexity.

Programmed Cleaning Pattern (Default pattern)

Programmed Cleaning Pattern is the robot's default pattern and should be set when cleaning bare floors. In Programmed Cleaning Pattern the robot plans the most efficient route, cleans in a back and forth straight-line pattern, returns to clean missed spots, then cleans room edges before completing the cleaning cycle.

3. Operating and Programming

Press and hold the AUTO Mode Button on the Remote Control for 3 seconds. Random Cleaning Pattern is set when DEEBOT emits two beeps. Programmed Cleaning Pattern is set when DEEBOT emits one beep.

Cleaning Patterns can also be set using the ECOVACS App. DEEBOT uses the set Cleaning Pattern when cleaning in AUTO Cleaning Mode and Single Room Cleaning

Mode.

Select Cleaning Mode

AUTO Cleaning Mode

This is the most commonly used mode and is good for every day cleaning. To start AUTO Cleaning Mode, press the AUTO Mode Button on the robot, on the Remote Control,

or on the App main screen.

AUTO Cleaning Mode cleans using the Cleaning Pattern set in the previous step. Random

When the cleaning cycle is complete, DEEBOT returns to the Charging Dock.

3. Operating and Programming

Single Room Mode

This mode is used when DEEBOT only needs to clean a single room with a maximum size of 30 m2

press the Single Mode Button on the Remote Control or on the App main screen.

Single Room Cleaning Mode cleans using the set Cleaning Pattern. Random Cleaning Pattern

The room must be contained for Single Room Mode to function properly. Close doors to the

room entrance and exit to contain the room.

Spot Cleaning Mode

(2-5 minutes)

This mode is applicable for a small area of highly concentrated dirt or dust. To start Spot Cleaning

Mode, press on the App main screen. In Spot Cleaning Mode, DEEBOT focus es on a

in a spiral pattern and returns to its starting point when it completes cleaning.

Spot Cleaning Mode can only be started

using the App.

3. Operating and Programming

Edge Cleaning Mode

This mode is good for cleaning the edges and corners of a room. To start Edge Cleaning Mode, press the Edge Cleaning Mode Button on the

Remote control or on the App main screen. In Edge Cleaning Mode, DEEBOT cleans along

Dock when it completes cleaning.

Use the App to increase the suction power of any Cleaning Mode already in process. Press

in the App for MAX suction power. Press to switch back to standard suction power.

Enabling MAX suction power will consume more battery power.

Return to Charger Mode

Wh en b at t er y p ow e r ge t s lo w, DE EBO T automatically switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

DEEBO T can also be sent b ack to the

Charging Dock at any time by pressing the Return to Charger Button on the Remote

Control or on the App main screen.

3. Operating and Programming

3.4 Programming the Robot

DEEBOT has an Intelligent Scheduling and a Time Scheduling function to schedule cleaning times. DEEBOT can be programmed to automatically clean with Intelligent Scheduling using the robot’s Control Panel. DEEBOT can also be programmed with Time Scheduling using the App.

All scheduled cleanings are performed in AUTO Cleaning Mode using the Random Cleaning Pattern.

Intelligent Scheduling

Set Intelligent Scheduling

DEEBOT can be scheduled to clean once per day at the same time, even if nobody is at home. Double-click the Auto Mode Button on the robot to set the current time as the scheduled cleaning

time. Intelligent Scheduling is set successfully when the robot beeps twice. DEEBOT automatically cleans at the scheduled cleaning time every day.

Cancel Intelligent Scheduling2

Press the Auto Mode Button on the robot twice. Intelligent Scheduling is cancelled when the robot beeps three times.

Intelligent Scheduling again at the desired time.

* If DEEBOT is powered OFF, Intelligent Scheduling is cancelled.

3. Operating and Programming

Time Scheduling

Set Time Scheduling

DEEBOT can be programmed weekly to clean multiple times per day at specific times using the ECOVACS App.

Open the ECOVACS App. Press “ ” in top right corner on the App's main screen. Set new scheduled cleanings and cancel existing scheduled cleanings in "Time Scheduling."

3.5 Choosing a Suction Option

The robot has 2 interchangeable suction options for your convenience.

Main Brush Option: The best choice for deep

cleaning with a combination of the Main Brush and strong suction. The Main Brush Option comes pre-installed in DEEBOT.

Direct Suction Option: The best choice for

daily cleaning with the Main Brush removed for

designed to pick up hair without tangling.

Install the Direct Suction Option

Turn the robot over. Push both buttons on the Main Brush Option and remove the Main Brush Cover. Remove the Main Brush.

Line up the Direct Suction Option tabs with the slots on the bottom of the robot. Press until the component clicks into place.

3. Operating and Programming

Install the Main Brush Option

Turn the robot over. Push both buttons on the Direct Suction Option and remove Direct Suction Option.

Insert the Main Brush into the bottom of the robot.

Line up the Main Brush Cover tabs with the slots on the bottom of the robot. Press until the component clicks into place.

3.6 Optional Advanced Wet/Dry Mopping System

DEEBOT has an optional Advanced Wet/Dry Mopping System using a Advanced Wet/Dry Cleaning Cloth attached to a proprietary Advanced Wet/Dry Reservoir. The washable/reusable Cleaning Cloth automatically damp mops and then dries the floor to a spotless clean.

Do not use the mopping system on carpet.

When using the mopping system, fold area rug edges under themselves so DEEBOT will avoid

the rug.

When using the mopping system, do not stop the robot and allow it to stand still. This prevents

Remove the Advanced Wet/Dry Reservoir before charging DEEBOT.

Attach Advanced Wet/Dry Cleaning

Cloth to the Reservoir

Attach the Advanced Wet/Dry Cleaning Cloth to the Advanced Wet/Dry Reservoir. Ensure that the blue and white side of the Cleaning Cloth faces out.

3. Operating and Programming

Add Water to the Advanced Wet/Dry Reservoir

Before adding water to the Advanced Wet/Dry Reservoir remove the Advanced Wet/Dry

Reservoir from the bottom of the robot.

Fill the provided Measuring Cup with water. Open the Water Inlet lid on the Advanced Wet/Dry Reservoir and slowly pour water from the Measuring Cup into the Reservoir. Close the Water Inlet lid.

Attach the Advanced Wet/Dry Reservoir to the bottom of the robot. Insert the tabs on the Advanced Wet/Dry Reservoir into the Advanced Wet/Dry ReservoirSlots on the bottom of the robot until you hear a click.

3. Operating and Programming

Start

Select the desired Cleaning Mode. DEEBOT sweeps. lifts, vacuums, mops and dries in the selected mode.

It is suggested to select Single Room Mode when using the optional Advanced Wet/Dry

change the Cleaning Cloth as needed and restart.

Remove

After DEEBOT finishes mopping, remove the Advanced Wet/Dry Reservoir from DEEBOT, empty any remaining water from the Reservoir, and remove the Advanced Wet/Dry Cleaning Cloth.

3. Operating and Programming

3.7 Alarm Indicator and Sounds

If DEEBOT detects a problem and needs your assistance, it emits alarm be eps and the AUTO Mode Button flashes RED.

Alarm Sound Problems Solution

One Beep Driving Wheel Malfunction

Driving Wheel Malfunction

Three Beeps

DEEBOT gets into trouble while working and stops

Four Beeps Dust Bin Malfunction

Five Beeps Low Battery

Six Beeps Side Brush Malfunction

Seven Beeps

Anti-Drop Sensor Malfunction

Check Driving Wheels for tangled hair or debris and clean as described in section 4 Maintenance.

Turn over the robot. Press Driving Wheels to check for a clicking sound. If they do not click, please contact Customer Service.

Manually remove the obstacles and restart DEEBOT.

Remove the Dust Bin and re-install it properly. If the robot still emits the alarm, please contact Customer Service.

Manually place the robot on the Charging Dock to charge.

Check Side Brushes for tangled hair or debris and clean as described in section 4 Maintenance.

Check Anti-Drop Sensors for dust and clean as described in section 4 Maintenance.

4. Maintenance

Before performing cleaning and maintenance, power OFF DEEBOT and unplug the Charging Dock.

4.1 Dust Bin and Filters

Cleaning the Dust Bin and Filters

Open the robot’s Top Cover and remove the Dust Bin. Open the Dust Bin Lock and empty the Dust Bin.

Rinse the Sponge Filter, Dust Bin and Filter Net under running water.

reinstalling.

4. Maintenance

4.2 Advanced Wet/Dry Cleaning Cloth an Advanced Wet/Dry Reservoir

Cleaning the Advanced Wet/Dry Cleaning Cloth

If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT and remove the Advanced Wet/Dry Cleaning Cloth.

Empty any remaining water from the Reservoir.

Cleaning the Advanced Wet/Dry Reservoir

If the mopping system was used, remove the Advanced Wet/Dry Reservoir from the bottom of DEEBOT.

Empty any remaining water from the Reservoir, and set out to dry. Wipe the outside of the Advanced Wet/Dry Reservoir with a dry cloth.

4. Maintenance

4.3 Main Brush, Direct Suction Option and Side Brushes

A Multi-Function Cleaning Tool is provided for easy maintenance. Handle with care, this

cleaning tool has sharp edges.

Cleaning the Main Brush

Turn the robot over. Push both buttons on the Main Brush Option and remove the Main Brush cover. Remove the Main Brush. Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Main Brush.

Clean any tangled hair or debris from both ends of the Main Brush and inside the plastic caps.

Cleaning the Direct Suction Option

Wipe the Direct Suction Option clean with a dry cloth.

Cleaning the Side Brushes

Remove any hair or debris tangled around the Side Brushes with the provided Multi-Function Cleaning Tool. Remove the Side Brushes and wipe the Side Brushes and their slots with a clean cloth.

4. Maintenance

4.4 Other Components

Use the Multi-Function Cleaning Tool to cut off and remove any hair tangled around the Universal Wheel.

Wipe the robot’s Charging Contacts and Charging Docks Pins with the brush of the Multi-Function Cleaning Tool or with a dry cloth to maintain their effectiveness.

Wipe the Anti-Drop Sensors with the brush or felt side of the Multi-Function Cleaning Tool to maintain their effectiveness.

4. Maintenance

Robot Part

Cleaning Cloth After each use Every 50 washings

Dust Bin

Advanced Wet/Dry

Reservoir

Side brush Once every 2 weeks Every 3-6 months

Main Brush Once per week Every 6-12 months

After each use /

Sponge Filter/ High Once per week (twice per

Universal Wheel

Anti-Drop Sensors

Charging Contacts

Charging Dock Pins

Note: ECOVACS manufactures various replacement parts and assemblies. Please contact Customer Service for more information on replacement parts.

Once per week /

Every 4-6 months

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT.

No. Malfunction Possible Causes Solutions

DEEBOT will not

charge.

DEEBOT will not

return to the Charging Dock.

DEEBOT gets into

trouble while working and stops.

DEEBOT is not powered ON.

DEEBOT has not made a connection with the Charging Dock.

The Charging Dock is unplugged while DEEBOT is powered ON, which causes battery consumption.

The battery is completely discharged.

The Charging Dock is placed incorrectly.

DEEBOT is tangled with

(electrical cords, drooping curtains, area rug fringe

The Side Brushes are tangled with hair or debris, and low rotation speed causes DEEBOT to Pause and triggers an alarm.

The Main Brush is stuck, and low rotation speed causes DEEBOT to Pause and triggers an alarm.

Move the robot’s Bottom Power Switch to the ON position.

Be sure that the robot’s Charging Contacts have made a connection with the Charging Dock Pins. You may move the robot manually to make the connection if necessary.

Plug in the Charging Dock and ensure DEEBOT is powered ON. Keep DEEBOT on the Charging Dock to make sure it has full battery to work at any time.

Re-activate the battery.

Please refer to section 3.2 Quick Start for details on proper Charging Dock placement.

DEEBOT will try various ways to get itself out of trouble. If it is unsuccessful, manually remove the obstacles and restart.

Check Side Brushes for tangled hair or debris, clean as described in section 4 Maintenance and restart. If the Side Brushes still rotate slowly, please contact Customer Service.

Remove the Main Brush Cover and remove the Main Brush. Clean any tangled hair or debris on the Main Brush as described in section 4 Maintenance and restart. If DEEBOT does not function normally, replace the Main Brush.

5. Troubleshooting

No. Malfunction Possible Causes Solutions

When battery power gets low, DEEBOT automatically

DEEBOT returns to the

Charging Dock before it

switches to Return to Charger Mode and returns to the Charging Dock to recharge itself.

Working time varies

room complexity and the selected Cleaning Mode.

Intelligent Scheduling/ Time Scheduling function is cancelled.

DEEBOT is powered OFF. Power ON DEEBOT.

This is normal. No solution necessary.

Set Intelligent Scheduling or Time Scheduling. Please refer to section 3.4 Programming the Robot for details.

DEEBOT will not

clean automatically at scheduled time.

DEEBOT misses the

spots to be cleaned.

The robot’s battery is low.

The robot’s components are blocked and/or its components are tangled with debris.

cleaning area need to be put away.

Cleaning frequency is too low.

Keep DEEBOT powered ON and on the Charging Dock to make sure it has full battery to work at any time.

Turn the robot’s power OFF, clean the Dust Bin and invert the robot. Clean the robot's Main Brush, Side Brushes and other components as described in section 4 Maintenance.

Please refer to section 3.1 Notes Before Cleaning for details.

Daily cleaning is suggested to obtain best results.

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