Cisco SPA525G2 User Manual

USER GUIDE

Cisco Small Business

SPA 500 Series IP Phones

Model SPA 525G/SPA 525G2

Power Adapter Statement

This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”) and rated from +5Vdc, 2A minimum.

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

© 2010 Cisco Systems, Inc. All rights reserved.

OL-18193-04

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

Revised June 2010

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

© 2010 Cisco Systems, Inc. All rights reserved.

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Contents

Power Adapter Statement	2
FCC and IC Statement	2
Federal Communication Commission Interference Statement	2
IMPORTANT NOTE	3
Industry Canada Statement	3

Chapter 1: Getting Started	7
Overview of the Cisco SPA 525G/525G2 IP Phone	8
Caring for Your Phone	9
Understanding Your Phone’s Lines and Buttons	10
Phone Components	10
Softkey Buttons	12
Using the Keypad and Buttons with Menus	15
Using Keypad Shortcuts	15
Using the Navigation Button	15
Entering Numbers and Text in Fields	16
Using Phone Hardware and Accessories	17
Using the Speakerphone	17
Using Wired and Wireless Headsets	17
Connecting the Headset	17
Connecting Bluetooth Headsets	18
Using a Headset with Your IP Phone	20
Switching Between the Handset/Headset/Speakerphone During a Call	21

Chapter 2: Installing Your Phone	22
Before You Begin	23
Connecting the Handset	23
(Optional) Attaching the Desk Stand	25
(Optional) Mounting the Phone to the Wall	26
Connecting Your Phone’s Power	28

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Contents

Connecting Your Phone to the Computer Network	29
Connecting Your Phone to the Wired Network	29
Connecting Your Phone to the Wireless Network	29
Determining Your Wireless Router Security Type	30
Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2	33
Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2	34
Uploading Security Certificates to the Phone	36
Verifying Phone Startup	37
Upgrading Your Phone’s Firmware	37

Chapter 3: Using Basic Phone Functions	39
Placing or Answering a Call	40
Using Dial Assistance	40
Adjusting Call Volume and Muting	41
Adjusting Call Volume	41
Using Mute	41
Putting a Call on Hold	41
Resuming a Call	41
Ending a Call	41
Transferring Calls	42
Performing an Attended Transfer	42
Performing an Unattended (Blind) Transfer	42
Redialing	43
Viewing and Returning Missed Calls	43
Returning a Missed Call	43
Viewing a List of Missed Calls	43
Turning the Missed Calls Shortcut On and Off	44

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Contents

Forwarding Calls	44
Forwarding Calls to a Single Number	45
Forwarding Calls When Your Phone is Busy	45
Forwarding Calls When You Don’t Answer the Phone	46
Delaying Call Forwarding When You Don’t Answer the Phone	46
Stopping Call Forwarding	46
Setting Do Not Disturb	46
Configuring Call Waiting	47
Picking Up a Call	48
Parking a Call	48
Placing a Three-Way Conference Call	50
Using the Phone Directories	50
Using Your Personal Address Book	51
Adding a New Contact	52
Copying a Contact	52
Searching for a Contact	53
Deleting a Contact	53
Editing a Contact	53
Using the Corporate Directory	54
Using the Call History Lists	54
Viewing the Call History Lists	54
Deleting a Call History List	55
Calling from the Call History Lists	55
Deleting an Entry from the Call History Lists	56
Saving a Call History List Number to Your Directory	56
Setting or Changing a Phone Password	56
Logging In and Logging Out of Your Phone	57
Accessing Voicemail	58

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Contents

Chapter 4: Using Advanced Phone Features	59
Configuring Privacy and Security Features	60
Blocking Caller ID	60
Blocking Anonymous Calls	60
Using Secure Call	61
Enabling Dial Assistance	61
Connecting to a Virtual Private Network (VPN)	62
Creating and Using Speed Dials	63
Creating Speed Dials on Unused Line Buttons	64
Creating Numerical Speed Dials	64
Using the Cisco SPA 525G2 With Your Bluetooth-Enabled
Mobile Phone	65
Enabling Bluetooth (Cisco SPA 525G/525G2)	65
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone	66
Initiating Pairing from the Cisco SPA 525G2	67
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone	68
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2	71
Making a Mobile Phone Call Using Your Cisco SPA 525G2	73
Receiving Mobile Phone Calls Using the Cisco SPA 525G2	76
Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone	76
Viewing Mobile Phone Battery and Signal Information on Your
Cisco SPA 525G2	77
Charging Your Mobile Phone Using Your Cisco SPA 525G2	78
Playing MP3 Files on Your Phone	78
Creating the Playlist	78
Playing Songs	79
Changing the Left and Right Channel for Stereo Headsets	80
Using the Paging Feature	81
Paging Another Phone	81
Paging a Group of Phones	81
Configuring Auto Answer	81

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Contents

Customizing Your LCD Screen	82
Changing the LCD Screen Contrast	82
Setting the Screen Backlight Timer	82
Configuring the Phone Screen Saver	83
Changing the Phone Wallpaper	83
Using Ring Tones	84
Accessing Weather and News on Your Phone	85
Accessing Weather Information	85
Accessing News	86
Configuring Date and Time Parameters on Your Phone	87
Using Star Codes	88
Restarting Your Phone	90
Viewing Phone, Network, and Call Information	90
Viewing Phone Information	90
Viewing Network Information	91
Viewing Phone Line and Extension Information	91
Viewing Peripheral Status	92
Viewing the Wireless Connection Status	92
Advanced Menus for Technical Support Personnel	93

Chapter 5: Using the Web Interface	94
Logging in to the Web Interface	95
Configuring Your Address Book	95
Setting Do Not Disturb	96
Configuring Call Forwarding	97
Configuring Call Waiting	98
Blocking Caller ID	98
Blocking Anonymous Calls	99
Viewing Call History Lists	99
Creating Speed Dials	100

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Contents

Configuring Wi-Fi	100
Configuring Bluetooth	101
Bluetooth Mode	101
Bluetooth Profiles	102
Upgrading Firmware	102

Chapter 6: Using the Cisco SPA 500S Attendant Console	103
Connecting the Cisco SPA 500S Attendant Console to the
Cisco SPA 525G/525G2 IP Phone	104
Connecting a Single Cisco SPA 500S	105
Connecting a Second Cisco SPA 500S	109
Configuring the Cisco SPA 500S	110
Using the Cisco SPA 500S	111
Monitoring the Cisco SPA 500S	112
Appendix A: Where to Go From Here	113

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1

Getting Started

This chapter provides an overview of your Cisco SPA 525G or Cisco SPA 525G2 IP phone. (Where features apply to both phones in this document, the phone is referred to as the “Cisco SPA 525G/525G2.)

It contains the following sections:

•Overview of the Cisco SPA 525G/525G2 IP Phone, page 8

•Understanding Your Phone’s Lines and Buttons, page 10

•Using the Keypad and Buttons with Menus, page 15

•Entering Numbers and Text in Fields, page 16

•Using Phone Hardware and Accessories, page 17

NOTE The Cisco SPA 525G/525G2 features vary, depending on the type of call control system you are using. This document describes using the Cisco SPA 525G/SPA 525G2 with a SIP phone system, such as the Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system. If you are using the Cisco SPA 525G/525G2 with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide.

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Overview of the Cisco SPA 525G/525G2 IP Phone

Overview of the Cisco SPA 525G/525G2 IP Phone

The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or speaker.

The Cisco SPA 525G/525G2 phone is connected to the network through its Ethernet connection or the built-in Wireless-G connection. If you are using the Wireless-G connection, a separate power adapter (PA-100) is required. The Cisco SPA 525G/525G2 provides an additional Ethernet port that allows a computer to be connected to the network through the IP phone. (This option is only available when phone is connected to the network via the wired Ethernet connection).

Unlike traditional phones, the Cisco SPA 525G/525G2 requires a separate power source. Either connect your phone to an Ethernet switch that provides Power over Ethernet (PoE), or use a separate power adapter (PA-100).

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Getting Started	1
Overview of the Cisco SPA 525G/525G2 IP Phone

The Cisco SPA 525G/525G2 has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features:

•2 Ethernet 10/100 Mbps ports

•802.3af Power over Ethernet support

•USB 2.0 host port for connecting a USB memory device to play MP3 music files (all models), or for use in charging a device such as a mobile phone (Cisco SPA 525G2 model only)

•AUX port (to attach a Cisco SPA 500S attendant console)

•Bluetooth capability for headset support

•Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model)

•2.5mm stereo earphone jack for headset

•Wireless-G client support

•Kensington security slot support

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.

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Getting Started	1
Understanding Your Phone’s Lines and Buttons

Understanding Your Phone’s Lines and Buttons

Use the following graphic and table to identify the parts of your phone.

Phone Components

Figure 1 Cisco SPA 525G/525G2 Phone Components

Table 1 IP Phone Components

#	Phone Feature	Description
1	Handset	Pick up to answer or place calls.
2	Speaker	Speaker for phone.
3	Message Waiting	When lit:
	Indicator	• Red—You have a new voice mail message.
		• Flashing Red—You have an incoming call.

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Understanding Your Phone’s Lines and Buttons

Table 1 IP Phone Components

#	Phone Feature	Description
4	LCD Screen	Your phone may vary, but typically displays:
		•	Date and time
		•	Phone station name
		•	Line extensions
		•	Softkey options
		• Startup logo, screen saver, background photo, and
			photo album
5	Line keys	Indicates phone line status. Your phone may vary, but
		typically, when lit:
		• Green: Line is idle.
		• Red (steady): Line is active or in use.
		• Red (blinking): Line is on hold.
		• Orange: Line is unregistered (cannot be used).
		• Flashing Orange: The phone is not connected to
			the network.
6	Softkey buttons	Press a softkey button to perform the action on the
		label on the LCD screen above.
7	Navigation button	Press in each direction to scroll through items on the
		LCD screen.
8	Center Select button	Press this button to select the option or menu that is
		highlighted on the LCD screen.
9	Messages button	Press to access voice mail (must be set up by your
		phone administrator).
10	Hold button	Press to place a call on hold.
11	Setup button	Press to access the phone’s configuration menu to
		configure features and preferences (such as your
		directory and speed dials), access your call history,
		and set up functions (such as call forwarding).
12	Mute button	Press to mute or unmute the phone. When the phone is
		muted, the button glows red. A flashing red mute
		button indicates that the phone has no network
		connectivity.

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Understanding Your Phone’s Lines and Buttons

Table 1 IP Phone Components

#	Phone Feature	Description
13	Volume button	Press + to increase the volume and press - to lower
		the volume of the handset, headset, speaker (when
		the handset is off hook), or ringer (when the handset is
		on hook).
14	Headset button	Press to turn the headset on or off. When the headset
		is on, the button glows green.
15	Speaker button	Press to turn the speaker on or off. When the speaker
		is on, the button glows green.
16	Keypad	Press keys to dial phone numbers, enter letters, and
		choose menu items.

Softkey Buttons

The phone displays four softkey buttons at a time on the LCD screen. Different softkey buttons display depending on the phone screen or menu that is shown. Press the Right Arrow or Left Arrow keys to see additional softkeys.

The following table shows some of the typical Cisco SPA 525G/525G2 softkey buttons that are available (in alphabetical order). You may not have all of these softkey buttons on your phone, and you may have additional buttons that are not listed here. For example, your phone administrator may also provide custom softkey buttons on your phone, such as buttons that provide a speed dial to a company number, or that access a specialized program that runs on your phone. Contact your phone administrator for more information.

Table 2 Cisco SPA 525G/525G2 Softkey Buttons

Button	Function
Add	Adds a new item (for example, a new directory entry).
AddList	Creates a list (for example, of MP3 files to play).
Alpha	Press to enter alphabetic characters in a data entry field.
Answer	Answers an incoming call.
Back	Returns you to the previous screen.
Barge	Press to interrupt a call on a shared extension.

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Understanding Your Phone’s Lines and Buttons

Table 2 Cisco SPA 525G/525G2 Softkey Buttons

Button	Function
BlindXfer	Performs a blind call transfer. See “Performing an Unattended
	(Blind) Transfer,” on page 42.
Call Rtn	Returns the last missed call by dialing the number that called you.
	See “Viewing and Returning Missed Calls,” on page 43.
Clear	Deletes an entire text/number field.
Clr DND	Clears Do Not Disturb.
Clr Fwd	Clears Call Forward.
Conf	Initiates a conference call. See “Placing a Three-Way Conference
	Call,” on page 50.
ConfLx	Conferences existing active calls on the phone together.
Connect	Connects to the selected item (for example, to the wireless
	network or Bluetooth device).
Copy	Copies the selected item (for example, a contact in the Address
	Book).
delChar	Deletes the last number or letter.
Delete	Deletes an entire item (for example, a number from the Call History
	list).
Dial	Dials the string of numbers that you have entered, or the number
	that you have highlighted in a list such as the Missed Calls screen.
Directory	Access your personal address book. See “Using Your Personal
	Address Book,” on page 51.
DND	Do Not Disturb; prevents incoming calls from ringing your phone.
	See “Setting Do Not Disturb,” on page 46.
Edit	Opens an item so that you can edit numbers or letters, or enable or
	disable a feature.
EditDial	Edits a number before dialing.
End Call	Disconnects a call.
Forward	Forwards calls coming to your phone. See “Forwarding Calls,” on
	page 44.
GrPickup	Allows you to pick up (answer) a call at that is ringing at another
	extension in your group. See “Picking Up a Call,” on page 48.

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Understanding Your Phone’s Lines and Buttons

Table 2 Cisco SPA 525G/525G2 Softkey Buttons

Button	Function
Handset	Switches audio from the Cisco SPA 525G2 to your Bluetooth-
	enabled mobile phone. See “Using the Cisco SPA 525G2 With
	Your Bluetooth-Enabled Mobile Phone” on page 65.
Handsfree	Switches audio from your Bluetooth-enabled mobile phone to the
	Cisco SPA 525G2. See “Using the Cisco SPA 525G2 With Your
	Bluetooth-Enabled Mobile Phone” on page 65.
Hold	Places a call on hold. See “Putting a Call on Hold,” on page 41.
Ignore	Ignores an incoming call.
Join	Connects a conference call.
List	In some menus, shows a list of configured items (for example, a list
	of locations for weather or news).
Miss	Displays the list of missed calls.
Next	Moves to the next item in a list (for example, a song in the MP3
	Playlist).
Option	Enters a sub-menu.
Park	Parks a call at a designated “park” number. The call is active until
	you unpark it, or the caller disconnects. See “Parking a Call,” on
	page 48.
Paste	Pastes the item you copied into a list or field.
PickUp	Allows you to pick up (answer) a call that is ringing at another
	extension. See “Picking Up a Call,” on page 48.
Play	Plays a selected item such as a song or a ringtone.
Previous	Moves to a previous item in a list (for example, a song in the MP3
	Playlist).
PrivHold	Puts a call on hold on an active shared line.
Redial	Brings up the list of recently dialed numbers. See “Redialing,” on
	page 43.
Refresh	Refreshes the screen. Useful after changing a configuration or
	when you want to update information (such as weather).
Resume	Resumes a call that is on hold.
Save	Saves your changes.

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Getting Started	1
Using the Keypad and Buttons with Menus

Table 2 Cisco SPA 525G/525G2 Softkey Buttons

Button	Function
Scan	Scans for wireless networks or Bluetooth devices.
Select	Selects the highlighted item on the LCD screen.
Transfer	Performs a call transfer. See “Transferring Calls,” on page 42.
Unpark	Connects to a parked call. See “Parking a Call,” on page 48.
View	Displays more information about a selected item.
XferLX	Transfers existing active calls on the phone.

Using the Keypad and Buttons with Menus

You press a softkey button or other buttons to enter menus on the LCD screen.

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For example, to reach the Call History menu, press the Setup button and press 2.

NOTE Menus and options can change depending on the software release.

Using the Navigation Button

Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item.

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Getting Started	1
Entering Numbers and Text in Fields

Entering Numbers and Text in Fields

Some fields on the IP phones require you to enter numbers and text using the keypad and/or softkey buttons. In general, the following guidelines apply:

•Use the keypad to enter numbers and characters, pressing the key multiple times to select the correct number or letter.

•Press the number key multiple times to move to a different letter under that number. (For example, to enter “Mary,” you would press 6 five times rapidly and then pause (for M); press 2 and then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for y).

Available characters are shown in the following table:

Key	Character Set
1	1 / : \ , ! ; $ ^ |
2	abc2ABC
3	def3DEF
4	ghi4GHI
5	jkl5JKL
6	mno6MNO
7	pqrs7PQRS
8	tuv8TUV
9	wxyz9WXYZ
0	Space 0 ~ ? > ‘ < “
*	. @ * & % [ ] _
#/P	# + - = ( ) { }

Use the delChar softkey button to backspace and delete the last character.

Use the Option > Clear softkey button to remove the entire entry.

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Getting Started	1
Using Phone Hardware and Accessories

Using Phone Hardware and Accessories

Using the Speakerphone

The SPA IP Phones provide a speakerphone. To use the speakerphone, press the Speaker button (the handset can be either on or off hook).

Using Wired and Wireless Headsets

The SPA IP Phones support headsets from different manufacturers. For the latest supported models, contact your reseller. Additional information can be found at the manufacturer’s websites:

http://www.plantronics.com

http://www.jabra.com

Connecting the Headset

Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information. In general, to connect a headset:

•For Bluetooth headsets: See the “Connecting Bluetooth Headsets” section on page 18.

•For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your product to connect the phone to the wireless headset base.

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Using Phone Hardware and Accessories

•For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic:

Connecting Bluetooth Headsets

Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets.

To configure the phone to work with your headset, first enable Bluetooth:

STEP 1 Press the Setup button.

STEP 2 Select User Preferences.

STEP 3 Select Bluetooth Configuration.

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Getting Started	1
Using Phone Hardware and Accessories

STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.

STEP 5 Press Save.

After enabling Bluetooth, create a profile for your headset:

STEP 1 Enable Bluetooth as described above.

STEP 2 Press the Setup button.

STEP 3 Scroll to User Preferences and press Select.

STEP 4 Scroll to Bluetooth Configuration and press Select.

STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:

•Phone—Your Cisco SPA 525G2 will pair with a Bluetooth headset only. Choose this option if you will not use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone.

•Both—Your Cisco SPA 525G2 will use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See “Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone” on page 65 for more information on using the Cisco SPA 525G2 with your mobile phone.)

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Getting Started	1
Using Phone Hardware and Accessories

NOTE Your Cisco SPA 525G2 will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.)

If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.

STEP 7 Press Scan to scan for your headset.

NOTE Depending on the network environment (for example, the number of Bluetooth devices and noise level), your Bluetooth headset may not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan.

STEP 8 In the list of found devices, select your headset and press the Select button to edit the profile.

STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.

STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.

Using a Headset with Your IP Phone

NOTE Steps to use your headset with the SPA IP Phone may vary. Consult the user documentation for your headset for more information.

•To use a wired headset, press the Headset button on your phone and dial the number to place a call, or press the headset button to answer a ringing call.

•To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), you may need to lift the receiver off hook before speaking or listening through the headset.

•To use a Bluetooth headset, make sure your headset is powered on. Press the Headset button on your phone (or, if supported, press the Answer button on your Bluetooth headset twice) and dial the number to place a call. Press the Answer button on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information.

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Using Phone Hardware and Accessories

Switching Between the Handset/Headset/Speakerphone

During a Call

Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function.

To switch from the handset to the speakerphone, press the Speakerphone button and place the handset back on the hook.

To switch from the speakerphone to a headset, press the Headset button.

To switch from the speakerphone to the handset, pick up the handset.

To switch from the headset to the speakerphone, press the Speakerphone button.

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2

Installing Your Phone

This chapter describes how to install and connect your Cisco SPA 525G IP Phone. It contains the following sections:

•Before You Begin, page 23

•Connecting the Handset, page 23

•(Optional) Attaching the Desk Stand, page 25

•(Optional) Mounting the Phone to the Wall, page 26

•Connecting Your Phone’s Power, page 28

•Connecting Your Phone to the Computer Network, page 29

•Verifying Phone Startup, page 37

•Upgrading Your Phone’s Firmware, page 37

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Installing Your Phone	2
Before You Begin

Before You Begin

Before you install and connect your phone, verify with your phone administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available.

NOTE The RJ-11 port marked “AUX” is reserved for connection with the Cisco SPA 500S Attendant Console that works with the Cisco SPA 525G/525G2. It is not for use as a telephone line port.

!

CAUTION Do not plug a telephone line cord into the port marked “AUX.”

Connecting the Handset

STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on the Cisco SPA 525G/525G2 IP Phone Connections graphic.

STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).

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Installing Your Phone	2
Connecting the Handset

Figure 1 Cisco SPA 525G/525G2 IP Phone Connections

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

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Installing Your Phone	2
(Optional) Attaching the Desk Stand

Number	Component
1	Auxiliary port. Only for use with the Cisco SPA 500S attendant console.
2	Power port. Insert the power adapter plug into this port.

3Additional Ethernet port. Connect an Ethernet cable to this port to provide network connectivity to a PC. (This port cannot be used when the phone is connected to the network via the built-in Wireless-G client.)

4Switch (Ethernet) port. Connect the network cable to this port.

5Phone cord slot. Insert one end of the phone cord into this slot and the other into the jack at the bottom of the phone handset.

6USB port. For use with an external USB memory device (optional). You can also use the USB port on the Cisco SPA 525G2 model to charge a device such as a Bluetooth-enabled mobile phone if your phone has a mini-USB port.

(Optional) Attaching the Desk Stand

NOTE Do not attach the desk stand if you want to mount the phone to the wall. If you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand.

STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.

STEP 2 Slide the bottom tabs into the slots

STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force.

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

25

Installing Your Phone	2
(Optional) Mounting the Phone to the Wall

(Optional) Mounting the Phone to the Wall

To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit.

Figure 2 MB100 Wall Mount Kit

STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in the phone’s base.

STEP 2 Orient the MB such that the phone’s Ethernet and handset ports are accessible after installation.

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

26

Installing Your Phone	2
(Optional) Mounting the Phone to the Wall

STEP 3 Push the MB onto the phone’s base. Slide the MB upwards to lock it in place.

STEP 4 Plug in the Ethernet and power cables.

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

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