C H A P T E R 4
Configuring Network Settings on the Cisco Unified IP Phone
The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users.
The following sections provide details about configuring and verifying these network settings:
•Configuration Methods, page 4-2
•Accessing Network Settings through a Phone Configuration Web Page, page 4-2
•Accessing Network Configuration Settings through the Network Configuration Menu, page 4-4
•Verifying Network Settings, page 4-7
•Modifying DHCP Settings, page 4-13
•Configuring IP Settings, page 4-17
•Modifying VLAN Settings, page 4-26
•Configuring TFTP Options, page 4-29
•Configuring CDP, page 4-32
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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone
Configuration Methods
Table 4-1 describes the methods that you can use to configure network settings for a Cisco Unified IP Phone.
Table 4-1 Methods for Configuring Network Settings
Cisco Unified IP Phone |
Configuration Methods |
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7905G and 7912G |
• |
Use the Phone Configuration web page |
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Use the phone Network Configuration menu |
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This chapter describes how to use the Phone Configuration web page and the Network Configuration menu to configure most network settings for the Cisco Unified IP Phone. For more information about using the Phone Configuration web page for configuration, see Appendix A, “Additional Configuration Methods and Parameters.” For information about using the IVR system for configuration, see Appendix A, “Additional Configuration Methods and Parameters.”
Related Topics
•Accessing Network Settings through a Phone Configuration Web Page, page 4-2
•Accessing Network Configuration Settings through the Network Configuration Menu, page 4-4
You can view and set network configuration options for a Cisco Unified IP Phone 7905G and 7912G from the Phone Configuration web page for that phone. To set options in this web page, you must first use the UIPassword parameter in the phone profile file to set up a password. If you do not set up a password, you will not be able to change network settings, and Apply will not be available.
For more information about the UIPassword parameter, see Table A-8 on page A-23.
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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone
Accessing Network Settings through a Phone Configuration Web Page
Note The Phone Configuration web page described in this chapter differs from the User Options web pages, which gives users control over various phone options and features, and the Cisco Unified CallManager Administration Phone Configuration pages, which let you configure many phone functions and features. For more information about the User Options web pages, refer to the Customizing Your Cisco Unified IP Phone on the Web. For more information about the
Cisco Unified CallManager Administration Phone Configuration pages, refer to the Cisco Unified CallManager documentation.
To access the Phone Configuration web page for a phone, follow these steps:
Procedure
Step 1 Open a web browser and enter the following URL, where IPaddress is the IP address of your phone:
http://IPaddress
On the Cisco Unified IP Phone 7905G and 7912G, you can determine the IP address by pressing the Menu button, choosing Settings > Network Configuration, and then scrolling to IP Address.
For example, the Phone Configuration web page for a Cisco Unified IP Phone with the IP address 192.168.3.225 is http://192.168.3.225
Step 2 Press Enter.
The Phone Configuration web page appears.
Note You can control whether users can access the web pages for a phone. For more information, see the “Disabling Web Page Access” section on page A-8.
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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone
Accessing Network Configuration Settings through the Network Configuration Menu
You can view and set most network configuration options for the
Cisco Unified IP Phone 7905G and 7912G using the Network Configuration menu on the phone.
Note You can control whether a Cisco Unified IP Phone 7905G or 7912G has access to the Settings menu by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration page. For more information, refer to Cisco Unified CallManager Administration Guide.
For a description of the options that appear on the Network Configuration menu, see Table 4-2.
This section includes the following topics:
•Displaying the Network Configuration Menu, page 4-4
•Unlocking and Locking Options on the Network Configuration Menu, page 4-5
•Guidelines for Editing Settings in the Network Configuration Menu, page 4-6
•Verifying Network Settings, page 4-7
To display the Network Configuration menu on a Cisco Unified IP Phone 7905G or 7912G, follow these steps:
Procedure
Step 1 Press the Menu button.
Step 2 Choose Settings > Network Configuration.
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Accessing Network Configuration Settings through the Network Configuration Menu
To exit the Network Configuration menu, take one of these actions:
•Press the Cancel softkey to return to the Settings menu.
•Press the Menu button to return to the main screen.
Related Topics
•Unlocking and Locking Options on the Network Configuration Menu, page 4-5
•Guidelines for Editing Settings in the Network Configuration Menu, page 4-6
Configuration options in the Network Configuration menu are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.
When options are inaccessible for modification, a locked padlock icon appears on the Network Configuration screen. When options are unlocked and accessible for modification, an unlocked padlock icon appears on this menu.
If a password has been specified for the phone, you must enter the password when unlocking network configuration options. (For more information about passwords, see Appendix A, “Additional Configuration Methods and Parameters.”)
To unlock network settings on the Cisco Unified IP Phone 7905G and 7912G, follow these steps. Network settings are locked again automatically when you return to the main screen.
Procedure
Step 1 Press the Menu button.
Step 2 Choose Settings > Network Configuration.
Step 3 From the Network Configuration menu, press **#.
Step 4 If the phone displays “Enter Admin Password,” enter your password and then press the Enter softkey.
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Accessing Network Configuration Settings through the Network Configuration Menu
For information about entering a password, see the “Guidelines for Editing
Settings in the Network Configuration Menu” section on page 4-6.
Step 5 Look at the icon in the upper-right portion of the phone screen. When options are locked, the icon appears as a locked padlock .
When options are unlocked, the icon appears as an unlocked padlock .
Related Topics
•Displaying the Network Configuration Menu, page 4-4
•Guidelines for Editing Settings in the Network Configuration Menu, page 4-6
When you edit the value of an option on the Network Configuration menu, follow these guidelines:
•Use the keys on the telephone keypad to enter numbers and letters.
•To enter letters using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for “a,” twice quickly for “b,” and three times quickly for “c.” After you pause, the cursor automatically advances to allow you to enter the next letter.
•If an option can accept either numbers or letters, the Number or Alpha softkey will appear. Press the Number softkey to enter numbers. Press the Alpha softkey to enter letters.
•To enter a period (for example, in an IP address), press the . (period) softkey.
•To correct a mistake, press the << softkey to delete the character to the left of the cursor.
•Press the Cancel softkey before pressing the Validat. softkey or the Save softkey to discard any changes you have made.
Related Topics
• Displaying the Network Configuration Menu, page 4-4
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•Unlocking and Locking Options on the Network Configuration Menu, page 4-5
Verifying Network Settings
On Cisco Unified IP Phone 7905G and 7912G, you can view detailed information about the current network settings of the phone. Use this information to troubleshoot or to make modifications.
To display current network settings for the Cisco Unified IP Phone, follow these steps:
Using the Phone Configuration Web Page
Procedure
Step 1 Display the Phone Configuration web page.
For instructions, see the “Accessing Network Settings through a Phone
Configuration Web Page” section on page 4-2.
Step 2 In the pane on the left:
a.Select Network Configuration to review network configuration information.
b.Select Network Statistics to view network statistics.
Using the Phone Network Configuration Screen
Procedure
Step 1 Display the Network Configuration menu.
For instructions, see the “Displaying the Network Configuration Menu” section on page 4-4.
Step 2 Scroll through the options to display the settings described in Table 4-2.
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Verifying Network Settings
Table 4-2 Network Settings
Network Setting |
Description |
Usage Notes |
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DHCP Server |
Displays IP address of the Dynamic Host |
See the “Modifying DHCP |
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Configuration Protocol (DHCP) server that the |
Settings” section on |
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phone uses to obtain IP address. |
page 4-13. |
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BootP Server |
Indicates whether the phone obtains its |
Always displays No. |
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configuration from a Bootstrap Protocol (BootP) |
Cannot be configured. |
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server rather than a DHCP server. |
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MAC Address |
Identifies the unique Media Access Control |
Cannot configure. |
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(MAC) address of the phone. |
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Host Name |
Identifies the unique host name assigned to the |
Obtained from the DHCP |
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phone. |
server. |
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Domain Name |
Identifies the name of the Domain Name System |
See the “Assigning a |
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(DNS) domain in which the phone resides. |
Domain Name” section on |
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page 4-22. |
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IP Address |
Indicates the Internet Protocol (IP) address of the |
See the “Assigning an IP |
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phone. |
Address” section on |
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page 4-18. |
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Subnet Mask |
Indicates the subnet mask used by the phone. |
See the “Assigning a Subnet |
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Mask” section on page 4-21. |
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TFTP Server 1-2 |
TFTP Server 1 indicates the primary Trivial File |
See the “Assigning a TFTP |
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Transfer Protocol (TFTP) server used by the phone |
Sever” section on page 4-29. |
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to obtain configuration files. |
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TFTP Server 2 displays the IP address of the |
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backup TFTP server, which is used to obtain |
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configuration files and software upgrades if the |
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primary TFTP server is unavailable. |
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Default Router 1 |
Identifies the default gateway used by the phone. |
See the “Assigning a Default |
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Router” section on |
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page 4-19. |
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DNS Servers 1-2 |
Indicates the Domain Name System (DNS) server |
See the “Assigning DNS |
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used by the phone to resolve the host name of the |
Servers” section on |
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TFTP server, Cisco Unified CallManager system |
page 4-24. |
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and web server host names. |
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Verifying Network Settings |
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Table 4-2 Network Settings (continued) |
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Network Setting |
Description |
Usage Notes |
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Operational VLAN |
Indicates the auxiliary Virtual Local Area |
Obtained via Cisco |
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Id |
Network (VLAN) configured on a Cisco Catalyst |
Discovery Protocol (CDP) |
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switch in which the phone is a member. |
from the switch to which the |
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If the Admin. VLAN Id option is configured, the |
phone is attached. |
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Operational VLAN Id displays the administrative |
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VLAN. |
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If neither the auxiliary VLAN nor the |
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Administrative VLAN are configured, then the |
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Operational VLAN field is blank. |
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Admin. VLAN Id |
Indicates the administrative VLAN in which the |
See the “Configuring VLAN |
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phone is a member. |
Settings” section on |
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page 4-26. |
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VLAN Enabled |
Indicates whether VLAN is enabled for the phone. |
Displays Yes or No. |
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See the “Disabling VLAN” |
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section on page 4-27. |
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CDP Enabled |
Indicates whether Cisco Discovery Protocol |
Displays Yes or No. |
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(CDP) is enabled for the phone. CDP allows the |
For more information about |
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phone to be discovered by the CiscoWorks2000 |
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CiscoWorks2000, refer to |
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network management system. |
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the documentation available |
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at this URL: |
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http://www.cisco.com/ |
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univercd/cc/td/doc/product/ |
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rtrmgmt/cw2000/index.htm |
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See the “Configuring CDP” |
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section on page 4-32. |
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Verifying Network Settings
Table 4-2 Network Settings (continued)
Network Setting |
Description |
Usage Notes |
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CallManager 1-4 |
Cisco Unified CallManager servers that are |
Use Cisco Unified |
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available for processing calls from this phone, in |
CallManager |
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prioritized order. For an available server, an option |
Administration to modify. |
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will show the Cisco Unified CallManager server |
Configure the SRST router |
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IP address and one of the following states: |
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address in the Device Pool |
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• Active—the Cisco Unified CallManager |
section in |
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server from which the phone is currently |
Cisco Unified CallManager |
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receiving call-processing services. |
Administration. |
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• Standby—the Cisco Unified CallManager |
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server to which the phone switches if the |
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current server goes down. |
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• Blank—no TCP connection to this |
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Cisco Unified CallManager server. |
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An option may also include the SRST designation, |
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which indicates a Survivable Remote Site |
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Telephony router capable of providing |
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Cisco Unified CallManager functionality with a |
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limited feature set. This router assumes control of |
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call processing if all other Cisco Unified |
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CallManager servers become unreachable. The |
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SRST Cisco Unified CallManager always appears |
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last in the list of servers, even if it is active. |
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Directories URL |
URL of the server from which the phone obtains |
Use Cisco Unified |
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directory information. |
CallManager to modify. |
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Services URL |
URL of the server from which the phone obtains |
Use Cisco Unified |
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Cisco Unified IP Phone services. |
CallManager to modify. |
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Authentication |
URL that the phone uses to validate requests made |
Use Cisco Unified |
URL |
to the phone web server. |
CallManager to modify. |
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DHCP Enabled |
Indicates whether DHCP is being used by the |
See the “Modifying DHCP |
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phone. |
Settings” section on |
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page 4-13. |
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Table 4-2 Network Settings (continued) |
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Network Setting |
Description |
Usage Notes |
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DHCP Address |
Allows the IP-address assigned by DHCP to be |
See the “Releasing a DHCP |
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Released |
released. |
Address” section on |
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page 4-16. |
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Alternate TFTP |
Indicates whether the phone is using an alternative |
See the “Enabling an |
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TFTP server. |
Alternate TFTP Server” |
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section on page 4-30. |
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Alternate DNS |
Indicates whether the phone is using an alternative |
See the “Assigning DNS |
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DNS. |
Servers” section on |
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page 4-24. |
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Alternate Domain |
Indicates whether the phone is using an alternative |
See the “Assigning a |
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domain name. |
Domain Name” section on |
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page 4-22. |
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Erase |
On the Cisco Unified IP Phone 7905G and 7912G, |
See the “Erasing the Local |
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Configuration |
sets all configuration values except ringer sound to |
Configuration” section on |
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their factory defaults. |
page 7-17. |
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User Locale |
User locale associated with the phone user. The |
Use Cisco Unified |
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user locale identifies a set of detailed information |
CallManager |
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to support users, including language, font, date |
Administration to modify. |
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and time formatting, and alphanumeric keyboard |
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text information. |
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User Locale |
Version of the user locale loaded on the phone. |
Display only—cannot |
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Version |
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configure. |
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Network Locale |
Network locale associated with the phone user. |
Use Cisco Unified |
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The network locale identifies a set of detailed |
CallManager |
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information that supports the phone in a specific |
Administration to modify. |
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location, including definitions of the tones and |
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cadences used by the phone. |
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Network Locale |
Version of the network locale loaded on the phone. |
Display only—cannot |
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Version |
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configure. |
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