Cisco Unified IP Phone User Manual

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C H A P T E R 4

Configuring Network Settings on the Cisco Unified IP Phone

The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users.

The following sections provide details about configuring and verifying these network settings:

Configuration Methods, page 4-2

Accessing Network Settings through a Phone Configuration Web Page, page 4-2

Accessing Network Configuration Settings through the Network Configuration Menu, page 4-4

Verifying Network Settings, page 4-7

Modifying DHCP Settings, page 4-13

Configuring IP Settings, page 4-17

Modifying VLAN Settings, page 4-26

Configuring TFTP Options, page 4-29

Configuring CDP, page 4-32

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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone

Configuration Methods

Configuration Methods

Table 4-1 describes the methods that you can use to configure network settings for a Cisco Unified IP Phone.

Table 4-1 Methods for Configuring Network Settings

Cisco Unified IP Phone

Configuration Methods

 

 

 

7905G and 7912G

Use the Phone Configuration web page

 

Use the phone Network Configuration menu

 

 

 

This chapter describes how to use the Phone Configuration web page and the Network Configuration menu to configure most network settings for the Cisco Unified IP Phone. For more information about using the Phone Configuration web page for configuration, see Appendix A, “Additional Configuration Methods and Parameters.” For information about using the IVR system for configuration, see Appendix A, “Additional Configuration Methods and Parameters.”

Related Topics

Accessing Network Settings through a Phone Configuration Web Page, page 4-2

Accessing Network Configuration Settings through the Network Configuration Menu, page 4-4

Accessing Network Settings through a Phone Configuration Web Page

You can view and set network configuration options for a Cisco Unified IP Phone 7905G and 7912G from the Phone Configuration web page for that phone. To set options in this web page, you must first use the UIPassword parameter in the phone profile file to set up a password. If you do not set up a password, you will not be able to change network settings, and Apply will not be available.

For more information about the UIPassword parameter, see Table A-8 on page A-23.

 

 

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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone

Accessing Network Settings through a Phone Configuration Web Page

Note The Phone Configuration web page described in this chapter differs from the User Options web pages, which gives users control over various phone options and features, and the Cisco Unified CallManager Administration Phone Configuration pages, which let you configure many phone functions and features. For more information about the User Options web pages, refer to the Customizing Your Cisco Unified IP Phone on the Web. For more information about the

Cisco Unified CallManager Administration Phone Configuration pages, refer to the Cisco Unified CallManager documentation.

To access the Phone Configuration web page for a phone, follow these steps:

Procedure

Step 1 Open a web browser and enter the following URL, where IPaddress is the IP address of your phone:

http://IPaddress

On the Cisco Unified IP Phone 7905G and 7912G, you can determine the IP address by pressing the Menu button, choosing Settings > Network Configuration, and then scrolling to IP Address.

For example, the Phone Configuration web page for a Cisco Unified IP Phone with the IP address 192.168.3.225 is http://192.168.3.225

Step 2 Press Enter.

The Phone Configuration web page appears.

Note You can control whether users can access the web pages for a phone. For more information, see the “Disabling Web Page Access” section on page A-8.

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Chapter 4 Configuring Network Settings on the Cisco Unified IP Phone

Accessing Network Configuration Settings through the Network Configuration Menu

Accessing Network Configuration Settings through the Network Configuration Menu

You can view and set most network configuration options for the

Cisco Unified IP Phone 7905G and 7912G using the Network Configuration menu on the phone.

Note You can control whether a Cisco Unified IP Phone 7905G or 7912G has access to the Settings menu by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration page. For more information, refer to Cisco Unified CallManager Administration Guide.

For a description of the options that appear on the Network Configuration menu, see Table 4-2.

This section includes the following topics:

Displaying the Network Configuration Menu, page 4-4

Unlocking and Locking Options on the Network Configuration Menu, page 4-5

Guidelines for Editing Settings in the Network Configuration Menu, page 4-6

Verifying Network Settings, page 4-7

Displaying the Network Configuration Menu

To display the Network Configuration menu on a Cisco Unified IP Phone 7905G or 7912G, follow these steps:

Procedure

Step 1 Press the Menu button.

Step 2 Choose Settings > Network Configuration.

 

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Accessing Network Configuration Settings through the Network Configuration Menu

To exit the Network Configuration menu, take one of these actions:

Press the Cancel softkey to return to the Settings menu.

Press the Menu button to return to the main screen.

Related Topics

Unlocking and Locking Options on the Network Configuration Menu, page 4-5

Guidelines for Editing Settings in the Network Configuration Menu, page 4-6

Unlocking and Locking Options on the Network Configuration Menu

Configuration options in the Network Configuration menu are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.

When options are inaccessible for modification, a locked padlock icon appears on the Network Configuration screen. When options are unlocked and accessible for modification, an unlocked padlock icon appears on this menu.

If a password has been specified for the phone, you must enter the password when unlocking network configuration options. (For more information about passwords, see Appendix A, “Additional Configuration Methods and Parameters.”)

To unlock network settings on the Cisco Unified IP Phone 7905G and 7912G, follow these steps. Network settings are locked again automatically when you return to the main screen.

Procedure

Step 1 Press the Menu button.

Step 2 Choose Settings > Network Configuration.

Step 3 From the Network Configuration menu, press **#.

Step 4 If the phone displays “Enter Admin Password,” enter your password and then press the Enter softkey.

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Accessing Network Configuration Settings through the Network Configuration Menu

For information about entering a password, see the “Guidelines for Editing

Settings in the Network Configuration Menu” section on page 4-6.

Step 5 Look at the icon in the upper-right portion of the phone screen. When options are locked, the icon appears as a locked padlock .

When options are unlocked, the icon appears as an unlocked padlock .

Related Topics

Displaying the Network Configuration Menu, page 4-4

Guidelines for Editing Settings in the Network Configuration Menu, page 4-6

Guidelines for Editing Settings in the Network Configuration Menu

When you edit the value of an option on the Network Configuration menu, follow these guidelines:

Use the keys on the telephone keypad to enter numbers and letters.

To enter letters using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for “a,” twice quickly for “b,” and three times quickly for “c.” After you pause, the cursor automatically advances to allow you to enter the next letter.

If an option can accept either numbers or letters, the Number or Alpha softkey will appear. Press the Number softkey to enter numbers. Press the Alpha softkey to enter letters.

To enter a period (for example, in an IP address), press the . (period) softkey.

To correct a mistake, press the << softkey to delete the character to the left of the cursor.

Press the Cancel softkey before pressing the Validat. softkey or the Save softkey to discard any changes you have made.

Related Topics

Displaying the Network Configuration Menu, page 4-4

 

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Verifying Network Settings

Unlocking and Locking Options on the Network Configuration Menu, page 4-5

Verifying Network Settings

On Cisco Unified IP Phone 7905G and 7912G, you can view detailed information about the current network settings of the phone. Use this information to troubleshoot or to make modifications.

To display current network settings for the Cisco Unified IP Phone, follow these steps:

Using the Phone Configuration Web Page

Procedure

Step 1 Display the Phone Configuration web page.

For instructions, see the “Accessing Network Settings through a Phone

Configuration Web Page” section on page 4-2.

Step 2 In the pane on the left:

a.Select Network Configuration to review network configuration information.

b.Select Network Statistics to view network statistics.

Using the Phone Network Configuration Screen

Procedure

Step 1 Display the Network Configuration menu.

For instructions, see the “Displaying the Network Configuration Menu” section on page 4-4.

Step 2 Scroll through the options to display the settings described in Table 4-2.

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Verifying Network Settings

Table 4-2 Network Settings

Network Setting

Description

Usage Notes

 

 

 

DHCP Server

Displays IP address of the Dynamic Host

See the “Modifying DHCP

 

 

 

Configuration Protocol (DHCP) server that the

Settings” section on

 

 

 

phone uses to obtain IP address.

page 4-13.

 

 

 

BootP Server

Indicates whether the phone obtains its

Always displays No.

 

 

 

configuration from a Bootstrap Protocol (BootP)

Cannot be configured.

 

 

 

server rather than a DHCP server.

 

 

 

 

 

 

 

 

MAC Address

Identifies the unique Media Access Control

Cannot configure.

 

 

 

(MAC) address of the phone.

 

 

 

 

 

Host Name

Identifies the unique host name assigned to the

Obtained from the DHCP

 

 

 

phone.

server.

 

 

 

Domain Name

Identifies the name of the Domain Name System

See the “Assigning a

 

 

 

(DNS) domain in which the phone resides.

Domain Name” section on

 

 

 

 

page 4-22.

 

 

 

IP Address

Indicates the Internet Protocol (IP) address of the

See the “Assigning an IP

 

 

 

phone.

Address” section on

 

 

 

 

page 4-18.

 

 

 

Subnet Mask

Indicates the subnet mask used by the phone.

See the “Assigning a Subnet

 

 

 

 

Mask” section on page 4-21.

 

 

 

TFTP Server 1-2

TFTP Server 1 indicates the primary Trivial File

See the “Assigning a TFTP

 

 

 

Transfer Protocol (TFTP) server used by the phone

Sever” section on page 4-29.

 

 

 

to obtain configuration files.

 

 

 

 

 

TFTP Server 2 displays the IP address of the

 

 

 

 

 

backup TFTP server, which is used to obtain

 

 

 

 

 

configuration files and software upgrades if the

 

 

 

 

 

primary TFTP server is unavailable.

 

 

 

 

 

Default Router 1

Identifies the default gateway used by the phone.

See the “Assigning a Default

 

 

 

 

Router” section on

 

 

 

 

page 4-19.

 

 

 

DNS Servers 1-2

Indicates the Domain Name System (DNS) server

See the “Assigning DNS

 

 

 

used by the phone to resolve the host name of the

Servers” section on

 

 

 

TFTP server, Cisco Unified CallManager system

page 4-24.

 

 

 

and web server host names.

 

 

 

 

 

 

 

 

 

 

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Verifying Network Settings

 

Table 4-2 Network Settings (continued)

 

 

 

 

 

 

Network Setting

Description

Usage Notes

 

 

 

 

 

Operational VLAN

Indicates the auxiliary Virtual Local Area

Obtained via Cisco

 

Id

Network (VLAN) configured on a Cisco Catalyst

Discovery Protocol (CDP)

 

 

switch in which the phone is a member.

from the switch to which the

 

 

If the Admin. VLAN Id option is configured, the

phone is attached.

 

 

 

 

 

Operational VLAN Id displays the administrative

 

 

 

VLAN.

 

 

 

If neither the auxiliary VLAN nor the

 

 

 

Administrative VLAN are configured, then the

 

 

 

Operational VLAN field is blank.

 

 

 

 

 

 

Admin. VLAN Id

Indicates the administrative VLAN in which the

See the “Configuring VLAN

 

 

phone is a member.

Settings” section on

 

 

 

page 4-26.

 

 

 

 

 

VLAN Enabled

Indicates whether VLAN is enabled for the phone.

Displays Yes or No.

 

 

 

See the “Disabling VLAN”

 

 

 

section on page 4-27.

 

 

 

 

 

CDP Enabled

Indicates whether Cisco Discovery Protocol

Displays Yes or No.

 

 

(CDP) is enabled for the phone. CDP allows the

For more information about

 

 

phone to be discovered by the CiscoWorks2000

 

 

CiscoWorks2000, refer to

 

 

network management system.

 

 

the documentation available

 

 

 

 

 

 

at this URL:

 

 

 

http://www.cisco.com/

 

 

 

univercd/cc/td/doc/product/

 

 

 

rtrmgmt/cw2000/index.htm

 

 

 

See the “Configuring CDP”

 

 

 

section on page 4-32.

 

 

 

 

 

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Verifying Network Settings

Table 4-2 Network Settings (continued)

Network Setting

Description

Usage Notes

 

 

 

CallManager 1-4

Cisco Unified CallManager servers that are

Use Cisco Unified

 

available for processing calls from this phone, in

CallManager

 

prioritized order. For an available server, an option

Administration to modify.

 

will show the Cisco Unified CallManager server

Configure the SRST router

 

IP address and one of the following states:

 

address in the Device Pool

 

 

 

Active—the Cisco Unified CallManager

section in

 

server from which the phone is currently

Cisco Unified CallManager

 

receiving call-processing services.

Administration.

 

Standby—the Cisco Unified CallManager

 

 

server to which the phone switches if the

 

 

current server goes down.

 

 

Blank—no TCP connection to this

 

 

Cisco Unified CallManager server.

 

 

An option may also include the SRST designation,

 

 

which indicates a Survivable Remote Site

 

 

Telephony router capable of providing

 

 

Cisco Unified CallManager functionality with a

 

 

limited feature set. This router assumes control of

 

 

call processing if all other Cisco Unified

 

 

CallManager servers become unreachable. The

 

 

SRST Cisco Unified CallManager always appears

 

 

last in the list of servers, even if it is active.

 

 

 

 

Directories URL

URL of the server from which the phone obtains

Use Cisco Unified

 

directory information.

CallManager to modify.

 

 

 

Services URL

URL of the server from which the phone obtains

Use Cisco Unified

 

Cisco Unified IP Phone services.

CallManager to modify.

 

 

 

Authentication

URL that the phone uses to validate requests made

Use Cisco Unified

URL

to the phone web server.

CallManager to modify.

 

 

 

DHCP Enabled

Indicates whether DHCP is being used by the

See the “Modifying DHCP

 

phone.

Settings” section on

 

 

page 4-13.

 

 

 

 

 

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Verifying Network Settings

 

Table 4-2 Network Settings (continued)

 

 

 

 

 

 

Network Setting

Description

Usage Notes

 

 

 

 

 

DHCP Address

Allows the IP-address assigned by DHCP to be

See the “Releasing a DHCP

 

Released

released.

Address” section on

 

 

 

page 4-16.

 

 

 

 

 

Alternate TFTP

Indicates whether the phone is using an alternative

See the “Enabling an

 

 

TFTP server.

Alternate TFTP Server”

 

 

 

section on page 4-30.

 

 

 

 

 

Alternate DNS

Indicates whether the phone is using an alternative

See the “Assigning DNS

 

 

DNS.

Servers” section on

 

 

 

page 4-24.

 

 

 

 

 

Alternate Domain

Indicates whether the phone is using an alternative

See the “Assigning a

 

 

domain name.

Domain Name” section on

 

 

 

page 4-22.

 

 

 

 

 

Erase

On the Cisco Unified IP Phone 7905G and 7912G,

See the “Erasing the Local

 

Configuration

sets all configuration values except ringer sound to

Configuration” section on

 

 

their factory defaults.

page 7-17.

 

 

 

 

 

User Locale

User locale associated with the phone user. The

Use Cisco Unified

 

 

user locale identifies a set of detailed information

CallManager

 

 

to support users, including language, font, date

Administration to modify.

 

 

and time formatting, and alphanumeric keyboard

 

 

 

text information.

 

 

 

 

 

 

User Locale

Version of the user locale loaded on the phone.

Display only—cannot

 

Version

 

configure.

 

 

 

 

 

Network Locale

Network locale associated with the phone user.

Use Cisco Unified

 

 

The network locale identifies a set of detailed

CallManager

 

 

information that supports the phone in a specific

Administration to modify.

 

 

location, including definitions of the tones and

 

 

 

cadences used by the phone.

 

 

 

 

 

 

Network Locale

Version of the network locale loaded on the phone.

Display only—cannot

 

Version

 

configure.

 

 

 

 

 

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