Cisco VG202, VG202XM, VG204, VG204XM User Manual

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Cisco VG202, Cisco VG202XM,

Cisco VG204, and Cisco VG204XM Voice

Gateways Hardware Installation Guide

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 527-0883

Text Part Number: OL-15959-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

•Turn the television or radio antenna until the interference stops.

•Move the equipment to one side or the other of the television or radio.

•Move the equipment farther away from the television or radio.

•Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

							C O N T E N T S
		Preface v
		Audience	v
		Documentation Conventions				v
		Accessibility vi
		Related Documentation			vi
		Obtaining Documentation and Submitting a Service Request vii
		Safety Warnings vii
		Warning Definition			vii
		Overview of the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice
C H A P T E R	1
		Gateways	1-1
		Overview	1-1
		Physical Description		1-2
		Front Panel Description				1-2
		Back Panel Description				1-3
		LEDs	1-4
		Product Serial Number Location					1-5
		Port Numbering Conventions				1-6
		Interfaces and Service Capabilities 1-6
		Software Elements		1-7
		Operating System			1-7
		Configuration Connections 1-7
		Memory	1-8
		Hardware and Electrical Specifications					1-8
		Chassis Grounding		1-8
		Voice Gateway Deployment				1-9
		Planning Your Installation
C H A P T E R	2	Planning Your Installation			2-1
		Location and Mounting Requirements					2-1
		About Mounting Location Requirements 2-1
		Access to the Chassis				2-1
		Power Source		2-2

Temperature Control and Ventilation	2-2
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Contents

		Temperature Control				2-2
		Ventilation for Wall Mounting						2-2
		Ventilation for Desktop Mounting							2-2
		Distance Limitations for Interface Cables						2-2
		Fast Ethernet Maximum Distance						2-3
		FXS Analog Voice Port Maximum Distance								2-3
		Interference Considerations					2-3
		Installing the Voice Gateway
C H A P T E R	3	Installing the Voice Gateway				3-1
		Safety Recommendations			3-1
		Maintaining Safety with Electricity						3-1
		General Safety Practices				3-2
		Safety Tips	3-2
		Preventing Electrostatic Discharge Damage								3-2
		Site Log 3-3
		Installation Checklist		3-3
		Mounting Tools and Equipment 3-4
		Unpacking and Inspection			3-4
		Mounting the Chassis onto a Wall					3-5
		Setting the Chassis on a Desktop					3-7
		Installing the Ground Connection					3-7
		Connecting Cables		3-9
		Warnings	3-9
		Connecting Input Power to the Chassis							3-10
		Connecting a Terminal or PC to the Console Port 3-10
		Connecting an FXS Line				3-11
		Powering On the Voice Gateway and Performing the Initial Configuration 4-1
C H A P T E R	4
		Powering On the Voice Gateway					4-1
		Performing the Initial Configuration					4-2
		Using the Cisco IOS CLI to Configure the Voice Gateway									4-2
		Using the setup Command to Configure the Voice Gateway									4-3

Verifying and Saving Your Configuration 4-5

Troubleshooting 4-6

I N D E X

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Preface

•Audience, page v

•Documentation Conventions, page v

•Accessibility, page vi

•Related Documentation, page vi

•Obtaining Documentation and Submitting a Service Request, page vii

•Safety Warnings, page vii

Audience

This document is designed for administrators who have some experience installing networking equipment such as routers, servers, and switches. You should be familiar with networks, telephony equipment, electronic circuitry, and wiring practices, and you must have experience as an electronic or electromechanical technician.

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

				Statement 1030
Documentation Conventions
Table 1		Documentation Conventions

Convention			Description

boldface font			Commands and keywords.

italic font			Variables for which you supply values.

[	]		Keywords or arguments that appear within square brackets are optional.

{x \| y \| z}			A choice of required keywords appears in braces separated by vertical bars. You must select one.

screen font			Examples of information displayed on the screen.

boldface screen			Examples of information you must enter.
font

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Table 1		Documentation Conventions (continued)

Convention			Description

<	>		Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is
			not available.

[	]		Default responses to system prompts appear in square brackets.

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this publication.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Accessibility

You can configure the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways by using the Cisco command-line interface (CLI). The CLI conforms to code 508 because it is text based and relies on a keyboard for navigation. You can configure and monitor all functions of the voice gateway through the CLI.

For a complete list of guidelines and Cisco products’ adherence to accessibility, see Cisco Accessibility Products at the following URL:

http://www.cisco.com/web/about/responsibility/accessibility/products

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Safety Warnings

Safety warnings appear throughout this document in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of the warnings that appear in this publication, see the Regulatory Compliance and Safety Information for the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways.

Warning Definition

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in

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this publication, see the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen, dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd.

Opmerking BEWAAR DEZE INSTRUCTIES.

Varoitus TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä asiakirjassa esitettyjen varoitusten käännökset löydät laitteen mukana toimitetuista ohjeista.

Huomautus SÄILYTÄ NÄMÄ OHJEET

Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez les consignes de sécurité traduites qui accompagnent cet appareil.

Remarque CONSERVEZ CES INFORMATIONS

Warnung WICHTIGE SICHERHEITSANWEISUNGEN

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewusst. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise sind im Lieferumfang des Geräts enthalten.

Hinweis BEWAHREN SIE DIESE SICHERHEITSANWEISUNGEN AUF

Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Per le traduzioni delle avvertenze riportate in questo documento, vedere le avvertenze di sicurezza che accompagnano questo dispositivo.

Nota CONSERVARE QUESTE ISTRUZIONI

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Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER

Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne enheten.

Merk TA VARE PÅ DISSE INSTRUKSJONENE

Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. O utilizador encontra-se numa situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha em atenção os perigos envolvidos no manuseamento de circuitos eléctricos e familiarize-se com as práticas habituais de prevenção de acidentes. Para ver traduções dos avisos incluídos nesta publicação, consulte os avisos de segurança traduzidos que acompanham este dispositivo.

Nota GUARDE ESTAS INSTRUÇÕES

¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Vea las traducciones de las advertencias que acompañan a este dispositivo.

Nota GUARDE ESTAS INSTRUCCIONES

Varning! VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Se översättningarna av de varningsmeddelanden som finns i denna publikation, och se de översatta säkerhetsvarningarna som medföljer denna anordning.

OBS! SPARA DESSA ANVISNINGAR

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Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

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Advarsel VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

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Cisco VG202, VG202XM, VG204, VG204XM User Manual

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Warning Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Statement 1035

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Warning Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Statement 1036

Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Statement 1037

Warning Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Statement 1038

Warning To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043

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C H A P T E R 1

Overview of the Cisco VG202, Cisco VG202XM,

Cisco VG204, and Cisco VG204XM Voice

Gateways

•Overview, page 1-1

•Physical Description, page 1-2

•Port Numbering Conventions, page 1-6

•Interfaces and Service Capabilities, page 1-6

•Software Elements, page 1-7

•Memory, page 1-8

•Hardware and Electrical Specifications, page 1-8

•Chassis Grounding, page 1-8

•Voice Gateway Deployment, page 1-9

Overview

The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways are analog voice gateways for the service provider, commercial, and enterprise unified communication markets. These voice gateways provide voice connectivity to devices such as analog phones, fax machines, and modems.

The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways provide support for 2-FXS (Cisco VG202 and Cisco VG202XM) and 4-FXS (Cisco VG204 and

Cisco VG204XM) ports and parity with Cisco IOS fax/modem, security, and Session Initiation Protocol (SIP) features. These voice gateways can be configured with Cisco Unified Communications Manager Express (CUCME) or Cisco Unified Communications Manager (CUCM).

The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways support the following interfaces:

•10/100 Fast Ethernet connection

•RJ-11 Foreign Exchange Station (FXS) interface

•DC input

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