Canon S900, S820, S750, S520 Service Manual

0 (0)

i9100,S520, S750, S820, S820D,S820MG, S830D, S900,S9000

SERVICE

MANUAL

Canon

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REVISION0

DEC. 2001

QY8-1379-000

 

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COPYRIGHT 2001 CANON INC. CANON S900/S820/S750/S520 1201 GR 0.30-0 PRINTED IN JAPAN (IMPRIME AU JAPON)

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122001 GR 0.30-0

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Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual could include technical inaccuracies or typographical errors due to improvements or changes in the products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc., except in the case of internal business use.

Copyright 2001byCanonInc. CANONINC.

i Printer Technical Support Dept. 11,21

16-1 ,Shimonoge3-chome,Takatsu-ku,Kawasaki,Kanagawa213-8512,Japan

This manual has been produced on an Apple Power Macintosh Power Macintosh 7300/180 computer and Apple LaserWriter II NTX-J laser beam printer; printing films were printed on Agfa SelectSet Avantra 25. All page layout and illustration data was saved on a YANO 640MO drive system using NJ 640MO and Mitsubishi MR230MI discs.

Logos and illustrations were created with MACROMEDIA FREEHAND 7.0J. All documents and

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page layouts were created with QuarkXPress 3.3 Japanese version.

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I. ABOUT THIS MANUAL

This manual consists of four parts containing information for servicing the product.

Part 1: Product Specifications

Product overview and specifications.

Part 2: Troubleshooting

A guide to troubleshooting the product and identifying parts needing replacement. Troubleshooting solutions are listed according to the error indications displayed by the status indicator and by problem descriptions.

Part 3: Technical Reference

Block diagrams and information on the hardware's new technologies.

Part 4: Appendix

Pin configurations.

Specifications

Product

Troubleshooting

Reference

Technical

Appendix

Disassembly and reassembly procedures are not fully covered in this manual. Refer to the illustrations in the separate Parts Catalog as well.

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I

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II. TABLE OF CONTENTS

Page Part 1: PRODUCT SPECIFICATIONS

 

 

(S900)

 

 

1 - 1

1. PRODUCT OVERVIEW

1 -

1

1.1

Product Overview

1 -

1

1.2

Special Features

1 - 2

2. SPECIFICATIONS

1 -

2

2.1

Printer Specifications

1 -

2

 

2.1.1 Printer specifications

1 -

3

 

2.1.2 Printer service life

1 -

3

 

2.1.3 Print head service life

1 -

4

2.2

Paper Specifications

1 -

4

 

2.2.1 Paper sizes and weights

1 -

4

 

2.2.2 Paper types and settings

1 -

5

 

2.2.3 Printable area

1 -

6

2.3

Print Head Specifications

1 -

6

2.4

Printer and Scanner Drivers

1 - 7

3. PRODUCT CODE LIST

 

 

(S820)

 

 

1 - 9

1. PRODUCT OVERVIEW

1 -

9

1.1

Product Overview

1 -

9

1.2

Special Features

1 -10

2. SPECIFICATIONS

1 -10

2.1

Printer Specifications

1 -10

 

2.1.1

Printer specifications

1 -11

 

2.1.2

Printer service life

1 -11

 

2.1.3 Print head service life

1 -12

2.2

Paper Specifications

1 -12

 

2.2.1 Paper sizes and weights

1 -12

 

2.2.2 Paper types and settings

1 -12

 

2.2.3

Printable area

1 -13

2.3

Print Head Specifications

1 -13

2.4

Printer and Scanner Drivers

1 -14

3. PRODUCT CODE LIST

 

 

(S750)

 

 

1 -15

1. PRODUCT OVERVIEW

1 -15

1.1 Product Overview

1 -15

1.2 Special Features

1 -16

2. SPECIFICATIONS

1 -16

2.1 Printer Specifications

1 -16

 

2.1.1 Printer specifications

1 -16

 

2.1.2 Printer service life

1 -17

 

2.1.3 Print head service life

1 -18

2.2 Paper Specifications

1 -18

 

2.2.1

Paper sizes and weights

1 -18

 

2.2.2

Paper types and settings

1 -18

 

2.2.3 Printable area

1 -19

2.3 Print Head Specifications

1 -19

2.4 Printer and Scanner Drivers

1 -20

3. PRODUCT CODE LIST

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Page

 

 

 

 

(S520)

 

 

1 -21

1. PRODUCT OVERVIEW

1 -21

1.1

Product Overview

1 -21

1.2

Special Features

1 -22

2. SPECIFICATIONS

1 -22

2.1

Printer Specifications

1 -22

 

2.1.1 Printer specifications

1 -22

 

2.1.2 Printer service life

1 -23

 

2.1.3 Print head service life

1 -23

2.2

Paper Specifications

1 -23

 

2.2.1

Paper sizes and weights

1 -23

 

2.2.2

Paper types and settings

1 -23

 

2.2.3 Printable area

1 -23

2.3

Print Head Specifications

1 -23

2.4

Printer and Scanner Drivers

1 -24

3. PRODUCT CODE LIST

Part 2: TROUBLESHOOTING

2 - 1

1. PRINTER OPERATION

2 -

1

1.1

Printer Operation

2 -

1

1.2

Status Indicator

2 -

2

1.3

Simple Printer Operations

2 -

2

 

1.3.1 Cleaning operation

2 -

2

 

1.3.2 Printing the nozzle check pattern

2 -

4

 

1.3.3 Roller cleaning operation

2 - 5

2. SERVICING

2 -

5

2.1

BeforeTroubleshooting

2 -

6

2.2

Detectable Problems from System Start to Exit

2 - 9

2.3

Troubleshooting Problems

2 -10

2.4

Troubleshooting ErrorIndications

2 -13

3. DISASSEMBLY AND REASSEMBLY

2 -13

3.1

Cautions for Disassembly andReassembly

2 -13

 

3.1.1 Cautions against ink stains (ink path/ink mist)

2 -13

 

3.1.2 Damage due to static electricity

2 -13

 

3.1.3 Deformation of spur tips

2 -14

3.2

ExplodedView

2 -15

3.3

Disassembly andReassembly

2 -15

 

3.3.1 Carriage lock release

2 -16

 

3.3.2 Removing and installing tap screws

2 -16

 

3.3.3 Installing and removing the timing slit strip

2 -17

 

3.3.4 Handling the encoder film

2 -17

 

3.3.5 Removing and installing the logic board

2 -18

 

3.3.6 Removal of red screws prohibited

2 -18

 

3.3.7 Installing the logic board cover

2 -19

 

3.3.8 Installing the control ROM cover

2 -20

4. ADJUSTMENTS AND SETTINGS AFTER DISASSEMBLY AND

 

 

REASSEMBLY, AND CONFIRMATION OF OPERATION

2 -20

4.1

Adjustments and Settings after Disassembly and Reassembly

2 -20

 

4.1.1 Items for adjustment (per necessity/locations/tools)

2 -21

 

4.1.2 If EEPROM settings adjustment is necessary

2 -22

 

4.1.3 Print head position adjustment

2 -24

 

4.1.4 Print head seam stripe adjustment (S750)

2 -25

 

4.1.5 Grease Application

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Page

 

 

2 -26

4.2

Confirmation method

2 -27

5. TRANSPORTING THE PRINTER

2 -27

5.1

Procedure

2 -28

6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS

2 -28

6.1

Periodic Parts Replacement

2 -28

6.2

Periodic Inspections

2 -28

6.3

Tool List

2 -29

7. SERVICE-RELATED FEATURES

2 -29

7.1

Service ModeOperations

2 -30

7.2

TestPrintout

2 -32

7.3

Printing the EEPROMInformation

2 -34

7.4

Resetting the EEPROM

2 -34

7.5

Waste Ink counter settings (S900/S820)

Part 3: TECHNICAL REFERENCE

3 - 1

1. NEW TECHNOLOGY

3 -

1

1.1

Borderless printing

 

 

 

1.1.1 Borderless printing limitations

3 - 2

1.2

Quiet Mode

3 -

2

 

1.2.1 Quiet mode limitations

3 -

2

1.3

Remaining-ink amount detection (S900/S820)

3 -

2

 

1.3.1 Limitations when using the remaining-ink amount detection function

3 - 3

2. CLEANING MODES AND INK PURGE AMOUNTS

3 - 5

3. PRINT MODES

Part 4: APPENDIX

(S900)

4 - 1

1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS

4 - 1

1.1

Logic Board

4 - 4

1.2

Carriage Board

4 - 5

1.3

Print Head

 

(S820)

 

4 - 6

1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS

4 - 6

1.1

Logic Board

4 - 9

1.2

Carriage Board

4 -10

1.3

Print Head

 

(S750)

 

4 -11

1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS

4 -11

1.1

Logic Board

4 -14

1.2

CarriageBoard

4 -15

1.3

Print Head

 

(S520)

 

4 -16

1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS

4 -16

1.1

Logic Board

4 -19

1.2

CarriageBoard

4 -20

1.3

Print Head

4 -21

2.PROBLEMS LEFT REMAINING

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III. ILLUSTRATION INDEX

Page Part 1: PRODUCT SPECIFICATIONS

 

 

(S900)

 

 

 

1 -

1

Figure

1 -

1

Printer Exterior (S900)

1 - 3

Figure

1 -

2

JEIDA Standard Pattern

1 - 3

Figure

1 - 3

JIS SCID No. 5

1 -

5

Figure

1 -

4

Printable Area

 

 

(S820)

 

 

 

1 -

9

Figure

1 -

5

Printer Exterior (S820)

1 -12

Figure

1 -

6

Printable Area

 

 

(S750)

 

 

 

1 -15

Figure

1 -

7

Printer Exterior (S750)

1 -18

Figure

1 -

8

Printable Area

 

 

(S520)

 

 

 

1 -21

Figure

1 -

9

Printer Exterior (S520)

Part 2: TROUBLESHOOTING

2 -

1

Figure

2 -

1

Operation Panel

2 -

3

Figure

2 -

2

Nozzle Check Pattern Printout

2 -14

Figure

2 - 3

Exploded View

2 -15

Figure

2 -

4

Carriage Lock Release

2 -16

Figure

2 -

5

Timing Slit Strip

2 -17

Figure

2 -

6

Short-Circuiting the Capacitors

2 -18

Figure

2 - 7

Do not Remove the Red Screws

2 -18

Figure

2 -

8

Installing the Logic Board Cover

2 -19

Figure

2 -

9

Installing the ROM Cover

2 -22

Figure

2 -10

Print Position Alignment Pattern

2 -24

Figure

2 -11

Seam Stripe Adjustment Pattern

2 -25

Figure

2 -12

Grease application

2 -30

Figure

2 -13

Service/Factory Test Printout (Sample)

2 -32

Figure

2 -14

EEPROM Information Printout (Sample)

Part 3: TECHNICAL REFERENCE

3 - 2 Figure 3- 1 Remaining Ink amount detection

Part 4: APPENDIX

 

 

(S900)

 

 

 

4 -

1

Figure

4 -

1

Logic Board

4 -

4

Figure

4 -

2

Carriage Board

4 -

6

Figure

4 -

3

Print Head

 

 

(S820)

 

 

 

4 -

6

Figure

4 -

4

Logic Board

4 -

9

Figure

4 -

5

Carriage Board

4 -10

Figure

4 -

6

Print Head

 

 

(S750)

 

 

 

4 -11

Figure

4 -

7

Logic Board

4 -14

Figure

4 -

8

Carriage Board

4 -15

Figure

4 -

9

Print Head

 

 

(S520)

 

 

 

4 -16

Figure

4 -10

Logic Board

4 -19

Figure

4 -11

Carriage Board

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4 -20

Figure 4 -12 Print Head

V

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IV. TABLE INDEX

Page

Part 1: PRODUCT SPECIFICATIONS

 

(S900)

 

 

 

1 - 7

Table

1 -

1

PRODUCT CODE LIST

 

(S820)

 

 

 

1 -14

Table

1 -

2

PRODUCT CODE LIST

 

(S750)

 

 

 

1 -20

Table

1 -

3

PRODUCT CODE LIST

 

(S520)

 

 

 

1 -24

Table

1 -

4

PRODUCT CODE LIST

Part 2: TROUBLESHOOTING

2 -10

Table

2-

1

ERROR INDICATIONS

2 -21

Table

2-

2

EEPROM SETTINGS WHEN REPLACING THE INK ABSORBER

Part 3: TECHNICAL REFERENCE

3 -

3

Table

3 - 1

CLEANING MODES

3 -

5

Table

3 - 2

PRINT MODES

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VI

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Part 1

PRODUCT

SPECIFICATIONS

Page

 

 

 

 

(S900)

 

1 - 1

1. PRODUCT OVERVIEW

1 - 1

1.1

Product Overview

1 - 1

1.2

Special Features

1 - 2

2. SPECIFICATIONS

1 -

2

2.1

Printer Specifications

1 -

4

2.2

Paper Specifications

1 -

6

2.3

Print Head Specifications

1 - 6

2.4

Printer and Scanner Drivers

1 - 7

3. PRODUCT CODE LIST

 

 

(S820)

 

1 - 9

1. PRODUCT OVERVIEW

1 - 9

1.1

Product Overview

1 - 9

1.2

Special Features

1 -10

2. SPECIFICATIONS

1 -10

2.1

Printer Specifications

1 -12

2.2

Paper Specifications

1 -13

2.3

Print Head Specifications

1 -13

2.4

Printer and Scanner Drivers

1 -14

3. PRODUCT CODE LIST

Page

 

 

 

(S750)

 

1 -15

1. PRODUCT OVERVIEW

1 -15

1.1

Product Overview

1 -15

1.2

Special Features

1 -16

2. SPECIFICATIONS

1 -16

2.1

Printer Specifications

1 -18

2.2

Paper Specifications

1 -19

2.3

Print Head Specifications

1 -19

2.4

Printer and Scanner Drivers

1 -20

3. PRODUCT CODE LIST

 

(S520)

 

1 -21

1. PRODUCT OVERVIEW

1 -21

1.1

Product Overview

1 -21

1.2

Special Features

1 -22

2. SPECIFICATIONS

1 -22

2.1

Printer Specifications

1 -23

2.2

Paper Specifications

1 -23

2.3

Print Head Specifications

1 -23

2.4

Printer and Scanner Drivers

1 -24

3. PRODUCT CODE LIST

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S900

Part 1: Product Specifications

 

 

I.PRODUCT OVERVIEW

1.1Product Overview

"High Speed, Ultra-fine Image PhotoPrinter"

With a new head (512 nozzles x 6 colors, 1200dpi resolution) and improvements to the printer driver, this printer realizes the highest photo printing speed in its class and the finest picture quality among its competitors.

The printer is targeted at amateur users as well as high-end design and photography professionals who need realistic photo-quality output from their digital cameras, scanners, etc.

1.2Special Features

(1)Speed

The new head (512 nozzles x 6 colors, 1200 dpi resolution) allows improved print speed (1 ppm photo printing).

(2) Image Quality

Increased color range and half toning due to advanced image management.

(3) Servicing

Servicing is almost identical to that of the S600.

(4) Value Added Features

Total borderless printing (for postcard, A4, LTR, L-size, 2L-size, 4" x 6") A new level of quietness with the adoption of Quiet mode.

(5) Other

Paper feed strength has been greatly improved by use of the S600 ASF.

Product

Specifications

Printer (Front)

Print head

Figure 1-1 Printer Exterior (S900)

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Part 1: Product Specifications

S900

 

 

2.SPECIFICATIONS

2.1Printer Specifications

2.1.1Printer specifications

Type

Desktop serial printer

 

 

 

 

 

 

Paper Feed System

Automatic feed only (No manual feed)

 

 

 

 

Resolution

2400 1200 dpi (Max. resolution)

 

 

 

 

 

 

Throughput

 

 

HS

HQ

 

Bk (Fast Gear: J)

 

6.8-7.4

5.5-6.0

 

Color (Fast Gear: J)

 

6.9-7.3

4.4-4.8

 

Photo (ISO JIS-SCID NO.5)

0.94-1.07 0.49-0.55

 

 

Printing Direction

Bi-directional / Uni-directional (See Part 3.3: PRINT MODE LIST for

 

details)

 

 

 

 

 

Max. Printing Width

203 mm (216 mm when borderless printing)

 

 

 

 

 

Line Feed Speed

127 mm/s

 

 

 

 

 

 

 

 

Interface

USB (Rev.1.1)

 

 

 

 

 

ASF Capacity

Max. 10 mm (about 100 sheets of 75 g/m2 paper)

Sensors

Front cover-open sensor

 

 

 

Print head sensor

 

 

 

 

Ink-out and remaining ink sensors (optical type and dot count)

 

Paper-out sensor

 

 

 

 

Waste-ink full sensor

 

 

 

 

Internal temperature sensor

 

 

 

 

Print Head

Available (even and odd nozzles of each color, bidirectional

Alignment

adjustment)

 

 

 

 

 

Operating Noise

47/47/40 dB(A) Sound pressure level conforms to ISO9296

(draft, standard,

 

 

 

 

high)

 

 

 

 

 

 

 

 

Ambient Conditions

During operation:

Temperature

5C-35C

 

 

Relative Humidity 10%-90% (No condensation)

 

During non-operation:Temperature

0C-40C

 

 

Relative Humidity 5%-95% (No condensation)

 

 

 

 

Power Source

Power voltage/frequency

Powerconsumption

During standby

 

100-127VAC50/60 Hz

Max.approx.22W

Approx.6W(2W*1)

 

220-240VAC50/60 Hz

Max.approx.21W

Approx.6W(2W*1)

External

Approx. 440 mm (W) 300 mm (D) 180 mm (H)

Dimensions

 

 

 

 

 

 

Weight

5.8 kg (Not including print head and options)

 

 

Related Standards

EMR interference: VCCI, FCC, IC, CE Mark, Taiwan / Korea EMC,

 

CCIB (China EMC), C-tick

 

 

 

Electrical safety: Dentori, UL, C-UL, CB Report, GS, CE Mark,

 

FIMC, CCIB (electrical safety), AS, CCEE, PSB, Korean Dentori,

 

SASO

 

 

 

 

Environmental: Energy Star, Blue Angel, Environment label

 

 

Serial No. Location

Carriage ribbon cable holder (visible when the access cover is open)

 

 

 

 

 

1: In energy-saving mode

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Canon S900, S820, S750, S520 Service Manual

S900

Part 1: Product Specifications

 

 

2.1.2 Printer service life

Whichever comes first:

(1)A total of 10,000 pages printed at 7.5% duty per color.

(2)5 years of use.

2.1.3Print head service life

(1) Service life

10,000 pages of color printing (7.5% duty pattern printing per color)

(2) Ink tank service life (printable pages pertank) Monochrome (black) *1

BCI-6Bk: 640 pages (2.05%)

Color *2

Product

Specifications

BCI-6Bk: 990 pages (print duty: 0.83%)

BCI-6C: 860 pages (print duty: 1.01%)

BCI-6M: 790 pages (print duty: 1.56%)

BCI-6Y: 470 pages (print duty: 2.70%)

BCI-6PC: 410 pages (print duty: 2.93%)

BCI-6PM: 270 pages (print duty: 4.95%)

1: JEIDA Standard pattern (default driver setting)

2: JIS SCID NO. 5 Pattern (measured when driver set to HQ photo printing on plain paper)

Figure 1-2 JEIDA Standard Pattern

Figure 1-3 JIS SCID No. 5

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Part 1: Product Specifications

S900

 

 

2.2Paper Specifications

2.2.1Paper sizes and weights

(1) Paper sizes

See the table below.

(2) Weight

For automatic feeding, the paper's weight should be 64-105 g/m2.

2.2.2 Paper types and settings

Type

 

Size

Paper Feed

ASF Stacking

 

Method

Capacity

 

 

 

 

 

 

 

 

 

Plain paper

 

A4/B5/A5/LTR/LGL

Auto

Less than 10 mm

 

High-quality paper

HR-101

A4/LTR

Auto

Approx. 80 sheets

 

 

 

GP-301

A4/LTR

Auto

10 sheets

Photo glossy paper

 

 

PR-101

A4/LTR

Auto

1 sheet

Professional Photo

 

paper

 

 

 

 

 

 

PR-101L

89 mm 127 mm

Auto

20 sheets

 

 

 

 

PR-101 2L

127 mm 178 mm

Auto

10 sheets

 

 

 

 

PR-101 4x6

101.6 mm 152.4 mm

Auto

20 sheets

 

 

 

Glossy photo film

HG-201

A4/LTR

Auto

1 sheet

 

 

Transparency

CF-102

A4/LTR

Auto

Less than 30 sheets

 

 

Banner paper

--

A4/LTR

Auto

1 sheet

 

 

T-shirt transfer

TR-201

A4/LTR

Auto

1 sheet

 

 

Mouse pad

MK-101

---

Auto

1 sheet

 

 

 

KH-201

148 mm 100 mm

Auto

Less than 20 sheets

Glossy postcard

 

Photo glossy postcard FM-101

119 mm 216 mm

 

Less than 20 sheets

 

 

 

 

---

100 mm 148 mm

Auto

Less than 40 sheets

Japan Post Office

 

postcard

 

 

 

 

 

 

---

100 mm 148 mm

Auto

Less than 40 sheets

Japan Post Office

 

postcard for ink jet

 

 

 

 

 

printing

 

 

 

 

 

Professional photo

PH-101

100 mm 148 mm

Auto

Less than 20 sheets

 

 

postcard

 

 

 

 

 

Envelope

COM#10

105 mm 241 mm

Auto

Less than 10 envelopes

 

 

 

DL-size

110 mm 220 mm

Auto

Less than 10 envelopes

 

 

No. 4

105 mm 235 mm

Auto

Less than 10 envelopes

 

 

No. 6

98 mm 190 mm

Auto

Less than 10 envelopes

 

Professional photo

PC-101 L

101.6 mm 190.5 mm

Auto

Less than 20 sheets

 

 

card

PC-101 2L

183 mm 210 mm

Auto

Less than 10 sheets

 

 

PC-101 D

210 mm 310 mm

Auto

Less than 10 sheets

 

 

PC-101 W

210 mm 310 mm

Auto

Less than 10 sheets

 

 

PC101 S

119 mm 216mm

Auto

Less than 20 sheets

 

 

PC-101 C

Perforated phonecard size

Auto

Less than 20 sheets

 

 

 

 

 

 

: Borderless printing is possible with this paper (plain paper, A4/LTR size only).

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S900

Part 1: Product Specifications

 

 

2.2.3 Printable area

 

■ A4, B5, A5

 

 

■ Letter, legal

 

3.0 mm

 

 

3.0 mm

 

1.5*1

 

33.0 mm

1.5

 

 

 

 

direction

 

 

 

 

-feeding

 

 

24.0 mm

5.0 mm

5.0 mm

 

 

 

 

 

 

 

)

6.4 mm

3.4 mm

3.4 mm

1.5

 

Paper

1.5*1

( 1.5

 

 

 

 

 

33.0 mm

24.0 mm

(6.41.5mm)

Envelope (No. 4/No.6)

3.0 mm

 

 

3.0

 

 

24.0 mm

 

 

3.4 mm

3.4 mm

)

1.5

( 1.5

Glossy postcard/Japan Post Office postcard/ Japan Post Office postcard for ink jet printing/Pro photo postcard

3.0 mm

 

 

1.5

 

33.0 mm

 

 

5.0 mm

 

24.0 mm

 

 

3.4 mm

3.4 mm

)

1.5

( 1.5

Recommended printing area:

Printable area:

Product

Specifications

*1 For recycled paper, 3.0 mm 3 or 3.4 mm 2.

*2 If the bottom margin goes beyond the plain paper's printable area, the software application's specifications apply.

The region inside the dotted lines is the printable area where print quality can be guaranteed. Note: The right margins in parentheses indicate that the dimension depends on the paper size.

Figure 1-4 Printable Area

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