Canon QY8-1374-000 User Manual

0 (0)

REVISION 0

JAN. 2001 QY8-1374-000

COPYRIGHT 2001 CANON INC. CANON S600 0101 AB 0.25-0 PRINTED IN JAPAN (IMPRIME AU JAPON)

012001 AB 0.25-0

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual could include technical inaccuracies or typographical errors due to improvements or changes in the products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc., except in the case of internal business use.

Copyright 2001 by Canon Inc.

CANON INC.

BJ Printer Technical Support Dept. 11

16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan

This manual has been produced on an Apple Power Macintosh 7300/180 personal computer and OKI MICROLINE 803 PSIIV laser beam printer; printing films were printed on Agfa SelectSet Avantra 25. All page layouts, logos, and parts-list data were saved with Canon Optical Disc Subsystem mo-5001S™ and Optical Disc Cartridge mo-502M™, and Interface Kit mo-IF2™ for Macintosh. All graphics were produced with MACROMEDIA FREEHAND™ 7.0J. All documents and all page layouts were created with QuarkXpress™ 3.3 Japanese version.

I. ABOUT THIS MANUAL

This manual consists of four parts containing information for servicing the product.

Part 1: Product Specifications

Product overview and specifications.

Part 2: Troubleshooting

A guide to troubleshooting the product and identifying parts needing replacement. Troubleshooting solutions are listed according to the error indications displayed by the status indicator and by problem descriptions.

Part 3: Technical Reference

Block diagrams and information on the hardware's new technologies.

Part 4: Appendix

Pin configurations.

Disassembly and reassembly procedures are not fully covered in this manual. Refer to the illustrations in the separate Parts Catalog as well.

Specifications

Product

Troubleshooting

Reference

Technical

 

Appendix

I

II. TABLE OF CONTENTS

Page

Part 1: PRODUCT SPECIFICATIONS

1 - 1

1.

PRODUCT OVERVIEW

1 - 1

 

1.1

Product Overview

1 - 3

2.

SPECIFICATIONS

1 -

3

 

2.1 Printer Specifications

1 -

3

 

 

2.1.1

Printer specifications

1 -

4

 

 

2.1.2

Printer service life

1 -

4

 

 

2.1.3 BJ cartridge service life

1 -

5

 

2.2

Paper Specifications

1 - 5

 

 

2.2.1 Paper sizes and weights

1 -

5

 

 

2.2.2 Paper types and settings

1 -

6

 

 

2.2.3

Printing area

1 -

7

 

2.3

BJ Cartridge Specifications

1 -

7

 

2.4

Printer and Scanner Drivers

1 - 8

3.

PACKING CONFIGURATION

1 - 9

4.

PARTS CODE LIST

Part 2: TROUBLESHOOTING

2 - 1

1. PRINTER OPERATION

2 -

1

1.1

Printer Operation Procedure

2 -

1

1.2

Status Indicator

2 -

2

1.3

Operating the Printer

2 -

2

 

1.3.1

Cleaning operation

2 -

2

 

1.3.2 Printing the nozzle check pattern

2 -

4

 

1.3.3

Roller cleaning operation

2 - 5

2. SERVICING

2 -

5

2.1

Before Troubleshooting

2 - 6

2.2

Detectable Problems from System Start to Exit

2 - 9

2.3

Troubleshooting Problems

2 -10

2.4

Troubleshooting Error Indications

2 -13

3. DISASSEMBLY AND REASSEMBLY

2 -13

3.1

Cautions for Disassembly and Reassembly

2 -13

 

3.1.1 Cautions for ink stains (Ink path/ink mist)

2 -13

 

3.1.2 Damage by static electricity

2 -13

 

3.1.3 Deformation of spur tips

2 -14

3.2

Exploded View

2 -15

3.3

Disassembly and Reassembly

2 -15

 

3.3.1

Carriage lock release

2 -16

 

3.3.2 Removing and installing tap screws

2 -16

 

3.3.3 Installing and removing the carriage encoder film

2 -17

 

3.3.4

Handling encoder film

2 -17

 

3.3.5 Removing and installing the control board

2 -18

 

3.3.6 Removal of red screws prohibited

2 -18

 

3.3.7 Installing the logic board cover

2 -19

 

3.3.8 Handling the purge unit

2 -20

 

3.3.9 Installing the control ROM cover

2 -21

3.4

Adjustments and Settings After Disassembly and Reassembly

2 -21

 

3.4.1

Adjustments

2 -22

 

3.4.2

Applying grease

2 -23

 

3.4.3 Print head position adjustment

2 -24

 

3.4.4

Print head seam stripe adjustment

II

Page

 

 

 

2 -25

 

 

3.4.5 Setting the EEPROM

2 -26

4.

OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY

2 -26

 

4.1

Check Procedure

2 -27

5.

TRANSPORTING THE PRINTER

2 -27

 

5.1

Procedure

2 -28

6.

PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS

2 -28

 

6.1

Parts Replacement

2 -28

 

6.2

Periodic Inspections

2 -28

 

6.3

Tool List

2 -29

7.

SERVICE-RELATED FEATURES

2 -29

 

7.1

Service Mode Operations

2 -30

 

7.2

Test Printout

2 -31

 

7.3

Printing the EEPROM Information

2 -32

 

7.4

Resetting the EEPROM

2 -32

 

7.5

Setting the Printer Settings in the EEPROM

Part 3: TECHNICAL REFERENCE

3 - 1

1. PRINTER CONTROL SECTION

3 -

1

1.1

Printing Data and Control Signal Flow

3 -

2

1.2

Print Drive Method

3 -

3

 

1.2.1

Print drive control

3 -

4

 

1.2.2

Print driving method

3 -

5

1.3

Control During Printing

3 -

5

 

1.3.1 2-dot Pair + Bi-directional printing

3 -

5

 

1.3.2

Seam stripe control

3 -

5

 

1.3.3 Rest between scans (Border detection control)

3 - 6

 

1.3.4 Smear control and rest between pages

3 - 6

 

1.3.5

Automatic power ON/OFF

3 -

6

 

1.3.6 Print head protection from overheating

3 - 6

 

1.3.7

Power motor control

3 -

7

1.4

Detection Functions

3 -

7

 

1.4.1

Detection by sensors

3 - 7

 

1.4.2

Paper-end sensor

3 - 8

 

1.4.3 Ink sensor (Same as for BJ F600)

3 - 8

 

1.4.4

Cover sensor

3 - 8

 

1.4.5

Pump sensor

3 -

9

 

1.4.6

Internal temperature sensor

3 - 9

 

1.4.7

Head temperature sensor

3 - 9

 

1.4.8

ASF sensor

3 - 9

 

1.4.9 Carriage encoder/paper feed encoder

3 - 9

1.5

Other Sensing Features

3 -

9

 

1.5.1

Waste-ink detection

3 -

9

 

1.5.2

Print head detection

3 -10

2. ELECTRICAL DRIVE SECTION

3 -10

2.1

Block Diagram

3 -11

2.2

Electrical Section

3 -12

3. PRINTER'S MECHANICAL PARTS

3 -12

3.1

Overview of the Printer's Mechanical Parts

3 -12

 

3.1.1

Carriage

3 -12

 

3.1.2

Purge section

3 -13

 

3.1.3

Paper feed section

3 -14

3.2

Purge Section

3 -14

 

3.2.1

Purge section functions

III

Page

 

 

 

 

3 -15

 

 

3.2.2

Purge section components

3 -17

 

3.3

Paper Feed Section

3 -17

 

 

3.3.1

Paper feed components

3 -18

 

 

3.3.2

Friction separation system

3 -18

 

 

3.3.3

Paper transport section

3 -18

 

 

3.3.4

Paper discharge section

3 -19

4.

LOGIC BOARD COMPONENTS

3 -22

5.

OPERATION WITH A COMPUTER

3 -22

 

5.1

Printing Operation with the Basic Settings Sheet

3 -22

 

5.2

Using the Utility Sheet

3 -23

6.

INK SUCTION AMOUNT IN THE CLEANING MODE

3 -24

7.

TECHNICAL REFERENCE

3 -24

 

7.1

Printing Mode List

3 -25

8.

PRINT HEAD

Part 4: APPENDIX

4 - 1

1. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS

4 - 4

1.1

Carriage Board

4 - 6

1.2

Print Head

IV

III. ILLUSTRATION INDEX

Page

Part 1:

PRODUCT SPECIFICATIONS

1 -

2

Figure

1 -

1

Printer Exterior

1 - 4

Figure

1 - 2

1500 Characters Pattern

1 - 4

Figure

1 - 3

JIS SCID No. 5

1 -

6

Figure

1 -

4

Printable Area

1 -

8

Figure

1 -

5

Packing Configuration

Part 2: TROUBLESHOOTING

2 - 1

Figure

2 - 1

Operation Panel

2 - 3

Figure

2 - 2

Nozzle Check Pattern Printout

2 -14

Figure

2 - 3

Exploded View

2 -15

Figure

2 - 4

Carriage Lock Release

2 -16

Figure

2 - 5

Encoder Film

2 -17

Figure

2 - 6

Short-Circuiting the Capacitor

2 -18

Figure

2 - 7

Do not Remove the Red Screws

2 -18

Figure

2 - 8

Installing the Logic Board Cover

2 -19

Figure

2 - 9

Handling the Purge Unit

2 -20

Figure

2 -10

Installing the ROM Cover

2 -22

Figure

2 -11

Applying Grease

2 -23

Figure

2 -12

Printing Position Adjustment Pattern

2 -24

Figure

2 -13

Seam Stripe Adjustment Pattern

2 -30

Figure

2 -14

Service/Factory Test Printout (Sample)

2 -31

Figure

2 -15

EEPROM Information Printout (Sample)

Part 3: TECHNICAL REFERENCE

3 -

1

Figure

3 -

1

Printing Signal Flow

3 -

2

Figure

3 -

2

Serial Data

3 -

3

Figure

3 -

3

Print Driving

3 -

4

Figure

3 -

4

Printing Driving Method

3 - 7

Figure

3 - 5

Location of Sensors

3 - 8

Figure

3 - 6

Ink Sensor

3 -10

Figure

3 - 7

Block Diagram

3 -12

Figure

3 - 8

Printer's Mechanical Parts

3 -15

Figure

3 - 9

Purge Section Components

3 -16

Figure

3 -10

Pump Operation

3 -17

Figure

3 -11

Paper Feeding

3 -19

Figure

3 -12

Control Board

3 -22

Figure

3 -13

Basic Settings Sheet (Sample)

3 -25

Figure

3 -14

Nozzle Array

Part 4: APPENDIX

4 - 1

Figure

4 - 1

Control Board

4 -

4

Figure

4 -

2

Carriage Board

4 -

6

Figure

4 -

3

BJ Cartridge

V

IV. TABLE INDEX

Page

Part 1: PRODUCT SPECIFICATIONS

1 - 9

Table

1 - 1

PARTS CODE

 

Part 2: TROUBLESHOOTING

2 -10

Table

2 - 1

ERROR INDICATIONS

 

Part 3: TECHNICAL REFERENCE

3 -24

Table

3 - 1

PRINTING MODE LIST

VI

Part 1

PRODUCT

SPECIFICATIONS

Page

 

 

 

1 - 1

1.

PRODUCT OVERVIEW

1 - 1

 

1.1

Product Overview

1 - 3

2.

SPECIFICATIONS

1 -

3

 

2.1

Printer Specifications

1 -

5

 

2.2

Paper Specifications

1 -

7

 

2.3

BJ Cartridge Specifications

1 -

7

 

2.4

Printer and Scanner Drivers

1 - 8

3.

PACKING CONFIGURATION

1 - 9

4.

PARTS CODE LIST

15 ppm (Fast Gear Pattern*1)
10 ppm (Fast Gear Pattern*1)
2.5 ppm (A4 full pattern*1)

S600

Part 1: Product Specifications

I.PRODUCT OVERVIEW

1.1Product Overview

"Standard Color Printer for Personal Use"

With an emphasis on "out of the box performance," the printer is ready for high-speed, high-quality printing on plain paper at the default settings.

This printer targets business users who need high-quality text printing or DTP printouts and personal users who want high-speed printing or a good printer to print information from the Internet.

1)High-speed, high-quality printing with a bi-directional, color, 1200 dpi, nozzle-pitch printing head.

Full-page color printing on plain paper is faster and of higher quality than rival printers.

B/W text:

Color DTP:

Compared to: Color full address*2:

Color ink drop size is 5 pl.

2)High-quality printing with new inks

Pigment black: A black with better density (OD*3 value of 1.4 or higher) makes high-

 

density text printing possible.

Color:

Improved brilliance and better color density.

3)Base model for future printers

The printer's engine (BJ cartridge and BJ cartridge drive system) will be standard equipment on future BJ printers.

The printer's other systems (carriage system, paper transport system, ASF, purge system) have a modular design so they can easily be used in successor or sister models.

The ASF uses a new system (Duopro*4) marking a major improvement in paper feed power. Paper transport strength.

4)The DC motor (carriage and paper feed) makes printing quiet.

5)Compact design.

6)Compatible with Windows 95/98/NT 4.0/2000 and Mac OS 8.1 or higher.

*1: Standard pattern introduced in 2000 for printing speed measurements. *2: On A4-size paper, each dot is printed at 1200 × 1200 dpi intervals.

*3: Optical Density.

*4: Separation system based on the friction between paper sheets, paper and pad, and paper and the paper transport roller of the separation pad.

Specifications

Product

1-1

Part 1: Product Specifications

S600

Printer (Front)

Printer (Rear)

BJ Cartridge (Print Head)

Figure 1-1 Printer Exterior

1-2

S600

Part 1: Product Specifications

2.SPECIFICATIONS

2.1Printer Specifications

2.1.1Printer specifications

Type

Paper Feed System

Resolution

Throughput

Printing Direction (Plain/Special paper)

Max. Printing Width

Interface

ASF Capacity

Sensors

Operating Noise (at

HQ)

Ambient Conditions

Power Source

External

Dimensions

Weight

Certification (Printer & adapter)

Serial No. Location

Desktop serial printer

Automatic feed only (No manual feed)

2400 × 1200 dpi (Max. resolution)

Bk:

15 ppm

Color:

10 ppm

 

HS mode (600 dpi × 600 dpi...): Single-pass bi-directional

HQ mode (600 dpi × 600 dpi/1200 dpi × 1200 dpi):

Single-pass unidirectional/doubleor triple-pass bi-directional Fine1 mode (1200 dpi × 1200 dpi/As above):

1.2-pass unidirectional/4- or 6-pass bi-directional Fine2 mode (As above/As above):

4-pass bidirectional/4-pass unidirectional or bi-directional Fine3 mode (.../2400 dpi × 1200 dpi):

4-pass unidirectional or 6-pass bi-directional

203 mm (8 in.) wide

IEEE 1284-standard, 8-bit parallel, USB (No HUB function)

Plain paper: Max. 10 mm (Approx. 100 sheets with 75 g/m2 or approx. 110 sheets with 64 g/m2)

Front cover-open sensor, BJ cartridge-loaded sensor, No-ink sensor, Printing position sensor, Paper sensor (paper out detector), Waste-ink capacity sensor, Internal temperature sensor, Pick-up roller sensor, Paper-feed roller position sensor, Carriage position sensor, Paper interval sensor

39 dB (A) Sound pressure level conforms to ISO 9296.

During operation:

Temperature 5°C-35°C (41°F-95°F)

 

Humidity 10%-90% RH (No condensation)

During non-operation: Temperature 0°C-35°C (32°F-95°F)

 

Humidity 5%-90% RH (No condensation)

 

 

 

 

Power voltage/frequency

Power consumption

During standby

When Off

100-127 VAC 50/60 Hz

Max. approx. 40 W

Approx. 3 W

Approx. 1 W

220-240 VAC 50/60 Hz

Max. approx. 40 W

Approx. 3 W

Approx. 1 W

Approx. 430 mm (W) × 294 mm (D) × 177 mm (H)

Approx. 5 kg (excluding BJ cartridge)

Radio wave interference: VCCI, FCC, IC, C-Tick, Taiwan/Korea EMC, CCIB (EMC)/CCEE

Electrical safety: Electrical appliance regulation, UL, Cul, CE Mark, TUV, FIMKO, SASO, AS, PSB,

Korean Electric Commerce, CB/CCIB/CCEE Environmental: Energy Star, Blue Angel

Carriage ribbon cable holder (visible when the access cover is open)

Specifications

Product

1-3

Canon QY8-1374-000 User Manual

Part 1: Product Specifications

S600

2.1.2 Printer service life

Whichever comes first:

(1)A total of 30,000 sheets printed with 1,500 standard characters in black ink.

(2)A total of 10,000 sheets printed with 7.5% duty per color.

(3)Five years of use.

2.1.3 BJ cartridge service life

(1) Service life

For monochrome printing (1500-character standard text pattern printing): 30,000

pages

 

 

 

 

For color printing (7.5% duty pattern printing per color): 10,000 pages

 

(2) Ink tank service life (printable pages per tank)

 

 

Monochrome (black):

695 pages (1500 characters pattern*1/Printing quality:

 

 

 

Standard)

 

 

Color

(Cyan):

460 pages (JIS SCID No. 5*2/Printing quality: Standard)

 

(Magenta): 395 pages (

As above

)

 

(Yellow):

300 pages (

As above

)

*1 Printing duty: Equivalent to 2.22% pattern

*2 Printing duty: Equivalent to 3.68% (cyan) pattern Equivalent to 5.12% (magenta) pattern Equivalent to 6.10% (yellow) pattern

 

 

 

Figure 1-2 1500 Characters Pattern

Figure 1-3 JIS SCID No. 5

1-4

S600

Part 1: Product Specifications

2.2 Paper Specifications 2.2.1 Paper sizes and weights

(1) Paper sizes

See the table below.

(2) Weight

For automatic feeding, the paper's weight should be 64-90 g/m2.

2.2.2 Paper types and settings

Type

 

Size

Sheet Feeder Capacity

Paper Spacing

 

Lever Position

 

 

 

 

 

 

 

 

 

Plain paper

64-90 g/m2

A4/B5/A5/LTR/LGL

Less than 10 mm

Left (Narrow)

 

 

 

 

 

High-quality paper

HR-101

A4/LTR

Less than 80 sheets

Left (Narrow)

 

 

 

 

 

Photo glossy paper

GP-301

A4/LTR

10 sheets

Left (Narrow)

 

 

 

 

 

Photo paper

PR-101

A4/LTR

1 sheet

Left (Narrow)

 

 

 

 

 

Glossy film

HG-201

A4/LTR

1 sheet

Left (Narrow)

 

 

 

 

 

Transparency film

CF-102

A4/LTR

Less than 30 sheets

Left (Narrow)

 

 

 

 

 

Banner

BP-101

A4/LTR

1 sheet

Right (Wide)

 

 

 

 

 

T-shirt transfer

TR-201

A4/LTR

1 sheet

Right (Wide)

 

 

 

 

 

Mouse pad

MK-101

---

1 sheet

Left (Narrow)

 

 

 

 

 

Glossy postcard

KH-201

148 mm × 100 mm

Less than 20

Left (Narrow)

Photo glossy card

FM-101

118.6 mm × 213.9 mm

Less than 20

Left (Narrow)

Japan Post Office

---

148 mm × 100 mm

Less than 40

Left (Narrow)

postcard

 

 

 

 

 

 

 

 

 

Japan Post Office

---

148 mm × 100 mm

Less than 40

Left (Narrow)

postcard for ink jet

 

 

 

 

printing

 

 

 

 

 

 

 

 

 

Pro photo postcard

PH-101

148 mm × 100 mm

Less than 20

Left (Narrow)

Envelope

COM#10

241 mm × 106 mm

Less than 10

Right (Wide)

 

DL-size

220 mm × 110 mm

Less than 10

Right (Wide)

 

No. 4

235 mm × 105 mm

Less than 10

Right (Wide)

 

No. 6

190 mm × 98 mm

Less than 10

Right (Wide)

 

 

 

 

 

Pro photo card

PC101 L

101.6 mm × 190.5 mm

Less than 20

Left (Narrow)

 

PC101 2L

210 mm × 183 mm

Less than 10

Left (Narrow)

 

PC101 D

210 mm × 310 mm

Less than 10

Left (Narrow)

 

PC101 W

210 mm × 310 mm

Less than 10

Left (Narrow)

Specifications

Product

If the paper spacing lever is not properly set, problems with paper feeding or printing may occur.

1-5

Part 1: Product Specifications

S600

2.2.3 Printing area

Paper-feeding direction

■ A4, B5, A5

 

 

 

■ Letter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recommended

 

3.0 mm

 

 

 

 

 

3.0 mm

 

 

 

 

 

 

printing area:

 

±1.5*1

 

 

 

 

 

 

28.0 mm

±1.5

 

 

 

 

 

 

28.0 mm

Printable area:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

26.5 mm

 

 

26.5 mm

5.0 mm

 

 

5.0 mm

 

 

 

 

 

 

 

 

 

 

 

 

6.4 mm

6.4 mm

)

3.4 mm

3.4 mm

)

±1.5

( ±1.5

±1.5*1

(±1.5

 

 

 

Envelope (No. 4/No. 6)

 

■ Glossy postcard/Japan Post Office postcard/ Japan Post

■ Photo glossy card

 

 

 

 

Office postcard for ink jet printing/Pro photo postcard

 

 

3.0 mm

 

 

 

 

 

 

 

±3.0

 

 

3.0 mm

 

 

28.0 mm

 

 

 

 

 

 

 

 

 

 

 

±1.5

 

 

 

 

 

 

 

5.0 mm

 

 

26.0 mm*2

 

26.5 mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.4 mm

3.4 mm

)

5.1 mm

4.1 mm

3.4 mm

3.4 mm

)

±1.5

( ±1.5

 

 

±2.0

( ±2.0

 

 

 

 

 

Pro Photo Card

PC-101 L: L size

PC-101 2L: 2L size

PC-101 D: DCS size cut into 4

PC-101 W: 8x10 in. for digital cameras

 

28.8 mm

 

29.0 mm

 

25.0 mm

 

 

25.0 mm

 

 

 

 

 

 

 

28.8 mm

25.0 mm*2

 

 

 

 

 

 

 

 

3.3 mm 3.3 mm

 

 

 

 

 

 

13.0 mm

13.0 mm

29.0 mm

 

25.0 mm

 

 

 

 

 

 

 

 

 

 

 

9.0 mm

9.0 mm

7.0 mm

7.0 mm

*1 For recycled paper, it will be 3.0mm ±3 or 3.4mm ±2.

*2 If the bottom margin goes beyond the plain paper's printable area, the software application's specifications will apply.

The region inside the dotted lines is the printable area where print quality can be guaranteed. Note: The right margins in parentheses indicate that the dimension depends on the paper size.

Figure 1-4 Printable Area

1-6

S600

Part 1: Product Specifications

2.3 BJ Cartridge Specifications

 

BJ Cartridge (Print Head)

 

 

Configuration

Detachable ink tanks for each color and BK/Cl (C, M, Y)

 

integrated head

Print Head

BK: 320 nozzles, 2-column vertical array

 

Cl: 256 nozzles/color, 2-column vertical array/color

Ink Colors*

Pigment BK, dyes C, M, Y

Ink Tank

BCI-3eBK, BCI-3eC, BCI-3eM, BCI-3eY

Weight (Net value)

BK: 32 g Cl (C, M, Y): 11 g

 

 

Specifications

Product

2.4 Printer and Scanner Drivers

The user interface of the drivers has been greatly improved. See page 3-22 for details. 1 Windows drivers

Win95/98/ME BJ raster driver (V. 7.00) Win9NT4.0 BJ raster driver (V. 4.30) Win2000 BJ raster driver (V. 1.30)

2 Macintosh driver

Mac BJ printer driver (V. 3.71) 3 Scanner driver

None.

1-7

Part 1: Product Specifications

S600

3. PACKING CONFIGURATION

After opening the box, make sure all the items below are included.

BJ Cartridge

Output Tray

Power Cord

Ink Tank

Instruction Manuals

Ink Tanks

Printer

Figure 1-5 Packing Configuration

There is no storage box for storing the BJ cartridge.

1-8

S600

Part 1: Product Specifications

4. PARTS CODE LIST

A list of printer parts, consumables, and optional equipment are listed below.

The printer's BJ cartridge (print head) will be supplied only as a spare part for servicing.

Table 1-1 PARTS CODE

Item

 

Designation

Parts Code

 

 

 

 

Printer

---

S600

Q30-3380 (CCSEK)

 

 

 

Q30-3382 (HK/TW)

 

 

BJ S600

Q30-3381

BJ cartridge*1

---

---

QY6-0034

Ink tank

Black

BCI-3eBK

F47-3131

 

Cyan

BCI-3eC

F47-3141

 

Magenta

BCI-3eM

F47-3151

 

Yellow

BCI-3eY

F47-3161

 

 

 

 

*1 Supplied only as a spare part for servicing. It will not be supplied as a consumable or optional part.

Specifications

Product

1-9

Part 2

TROUBLESHOOTING

Page

 

 

 

2 - 1

1.

PRINTER OPERATION

2 -

1

 

1.1

Printer Operation Procedure

2 -

1

 

1.2

Status Indicator

2 -

2

 

1.3

Operating the Printer

2 - 5

2.

SERVICING

2 -

5

 

2.1

Before Troubleshooting

2 - 6

 

2.2

Detectable Problems from System Start to Exit

2 - 9

 

2.3

Troubleshooting Problems

2 -10

 

2.4

Troubleshooting Error Indications

2 -13

3.

DISASSEMBLY AND REASSEMBLY

2 -13

 

3.1

Cautions for Disassembly and Reassembly

2 -14

 

3.2

Exploded View

2 -15

 

3.3

Disassembly and Reassembly

2 -21

 

3.4

Adjustments and Settings After Disassembly and Reassembly

2 -26

4.

OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY

2 -26

 

4.1

Check Procedure

2 -27

5.

TRANSPORTING THE PRINTER

2 -27

 

5.1

Procedure

2 -28

6.

PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS

2 -28

 

6.1

Parts Replacement

2 -28

 

6.2

Periodic Inspections

2 -28

 

6.3

Tool List

2 -29

7.

SERVICE-RELATED FEATURES

2 -29

 

7.1

Service Mode Operations

2 -30

 

7.2

Test Printout

2 -31

 

7.3

Printing the EEPROM Information

2 -32

 

7.4

Resetting the EEPROM

2 -32

 

7.5

Setting the Printer Settings in the EEPROM

S600

Part 2: Troubleshooting

1. PRINTER OPERATION

The printer's operation procedures are explained below. You can operate the printer either by itself or with a computer. Both methods are explained below.

1.1 Printer Operation Procedure

The printer's operation panel has a POWER button and a RESUME button to cancel printing operation or to cancel an error. With a computer, you can use the printer driver to adjust the print head's position and to change various settings. For details on using the printer driver with the computer, see page 3-22.

POWER button

Turns the printer ON/OFF and cancels test printing.

RESUME button

Cancels printing operation or an error.

The cleaning and nozzle check pattern can be selected by the number of blinks of the indicator.

Figure 2-1 Operation Panel

1.2 Status Indicator

When you operate the printer by itself, you can find out the printer's operation status with the indicator. When an error occurs, the nature of the error can be determined by the number of times the indicator blinks.

Normal Operation

 

Indicator Display

Operation Status

 

 

 

 

Green light

Power ON

 

Blinks green

Power ON in progress, power OFF in progress, resume

 

(Long/short)

operation in progress, cleaning in progress, test printing in

 

 

progress, front cover open, printing in progress

 

 

 

 

Light off

Power OFF

 

 

 

Error

 

 

 

 

 

Indicator Display

Operation Status

 

 

 

 

Blinks orange

The number of blinks differs depending on the error. See page

 

(Long/short)

2-10 for details.

 

 

 

 

Green/orange

The blinking method differs depending on the error. See page

 

(Toggle blinking)

2-11 for details.

 

 

 

Troubleshooting

2-1

Part 2: Troubleshooting

S600

1.3 Operating the Printer

The printer has an offline operation mode that works when the printer is not connected to a computer and the power is on.

To conduct the operations below, with the power turned on, hold down the RESUME button until the green indicator blinks for the specified number of times.

Operation

Indicator Blink Count

Remarks

 

 

 

Cleaning operation

Once

---

Nozzle check pattern

Twice

Load a sheet of B5 or larger

printing

 

paper.

Roller cleaning

3 times

Load no paper or load A4 paper.

operation

 

 

---

4 times

Execute no operations.

 

 

 

1.3.1 Cleaning operation

To start the cleaning operation, turn on the printer and hold down the RESUME button until the green indicator blinks once. Then let go of the button. Cleaning will then start. The black and color ink nozzles will be cleaned simultaneously by suction. This is the same as using the printer driver to clean all of the ink nozzles.

1.3.2 Printing the nozzle check pattern

With the printer turned on, hold down the RESUME button until the green indicator blinks twice. The printer will then start printing the nozzle check pattern. If any printing flaws show up in this test printout, clean the BJ cartridge.

Printing the nozzle check pattern requires B5 or larger paper. If the paper's width is narrower than the nozzle check pattern, the printer will print on the bare platen, dirtying the platen with ink.

To stop printing of the test pattern midway, press the POWER button.

Printing will stop and the paper will be ejected. The printer will remain on.

If the problem persists even after cleaning the BJ cartridge three times, Perform Deep Cleaning of from the driver. If that still does not resolve the problem, replace the BJ cartridge.

2-2

S600

Part 2: Troubleshooting

Troubleshooting

Figure 2-2 Nozzle Check Pattern Printout

2-3

Part 2: Troubleshooting

S600

1.3.3 Roller cleaning operation

This is to remove the paper dust adhering to the auto sheet feeder's rollers. With the printer turned on, hold down the RESUME button until the green indicator blinks once. The cleaning of the rollers will then start.

There are two cleaning methods:

(1)Passing plain paper through

Place a sheet of plain paper on the auto sheet feeder and execute roller cleaning. Do this three times.

(2)Rotating the rollers without paper

Execute roller cleaning without placing any paper on the auto sheet feeder. (The rollers will rotate ten times.)

Do this three times.

Do not execute the cleaning operation more times than necessary. Excessive cleaning will generate rubber dust which can affect the printer's operation.

2-4

S600

Part 2: Troubleshooting

2.SERVICING

2.1Before Troubleshooting

Before troubleshooting, check the following and see if any of the applicable problems can be fixed.

Problem

The printer does not operate at all.

Paper feeding does not work.

No printing.

Stripes appear in the printout.

Probable Cause

Solution

 

 

The power outlet is not supplying

Connect the AC cord to a power

the required voltage.

outlet which supplies the

 

required voltage.

The power cord is not properly

Check that the power cord is

connected to the printer or power

connected properly.

outlet.

 

An internal plug is disconnected.

Disconnect and reconnect the

 

plug.

The recommended paper is not

Use the recommended paper.

being used.

 

There is foreign matter in the

Remove the foreign matter.

paper feed section (sheet feeder,

 

pinch roller, LF roller, platen,

 

spur).

 

The BJ cartridge needs cleaning.

Clean the BJ cartridge.

The ink cartridge is empty.

Replace the ink cartridge.

The BJ cartridge has not been

Clean the cartridge. If the

used for a prolonged period.

problem still persists, replace the

 

cartridge.

The print head position has not

Execute print head position

been adjusted.

adjustment.

 

See page 2-23.

 

 

Troubleshooting

2-5

Part 2: Troubleshooting

S600

2.2 Detectable Problems from System Start to Exit

Errors unresolvable by the user can be checked before system startup is completed.

AC power connection

CPU & printer controller initialization

DRAM check

OK?

No

 

Yes

 

EEPROM check

Checksum

RAM error

Orange lamp

lights

 

Power ON

Power LED lights

Error check

Key input detection prohibited

Sensor power ON

Interrupt error detection starts

Head presence detection

Paper feed encoder home position obtained

To next page

EEPROM error

VSEN ON

Cartridge error (a)

Abnormal internal temperature error

Abnormal head temperature error

Take the cartridge to the home position.

Orange/green toggle blinking 9 times

Orange blinks 7 times

Orange/green toggle blinking 6 times

Orange/green toggle blinking

2-6

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