Important Safety Instructions |
9 |
Installation |
10 |
Power Supply |
12 |
Handling |
13 |
Maintenance and Inspections |
15 |
Consumables |
16 |
Basic Operations |
18 |
Parts and Their Functions |
20 |
Front Side |
21 |
Back Side |
23 |
Interior |
24 |
Manual Feed Slot |
25 |
Paper Drawer |
26 |
Operation Panel |
27 |
Display |
29 |
Customizing the <Home> Screen |
32 |
Using the Display |
36 |
Entering Text |
39 |
Logging on to the Machine |
41 |
Placing Documents |
44 |
Loading Paper |
47 |
Loading Paper in the Paper Drawer |
50 |
Loading Paper in the Manual Feed Slot |
53 |
Loading Envelopes |
57 |
Loading Preprinted Paper |
59 |
Specifying Paper Size and Type |
61 |
Specifying Paper Size and Type in the Paper Drawer |
62 |
Specifying Paper Size and Type in the Manual Feed Slot |
63 |
Registering Default Paper Settings for the Manual Feed Slot |
65 |
Registering a Custom Paper Size |
67 |
Limiting the Paper Sizes Displayed |
70 |
Registering in the Address Book |
71 |
Registering Destinations in the Address Book |
72 |
Registering Destinations for Favorites |
75 |
Registering Multiple Destinations for Group Dial |
77 |
Adjusting the Volume |
79 |
Entering Sleep Mode |
81 |
Setting Auto Shutdown Time (MF724Cdw / MF623Cn) |
83 |
Copying |
84 |
Basic Copy Operations |
85 |
Selecting Copy Paper |
87 |
Canceling Copies |
88 |
Various Copy Settings |
90 |
Enlarging or Reducing |
91 |
Selecting Document Type |
92 |
Adjusting Density |
93 |
Adjusting Color Balance |
95 |
Adjusting Sharpness |
97 |
2-Sided Copying (MF729Cx / MF728Cdw / MF724Cdw) |
98 |
Copying Multiple Documents onto One Sheet (2 on 1/4 on 1) |
100 |
Copying Both Sides of an ID Card onto One Page |
101 |
Erasing Dark Borders and Frame Lines (Erase Frame) |
102 |
Collating Copies by Page |
103 |
Configuring Copy Settings to Your Needs |
104 |
Changing Default Settings |
105 |
Registering Frequently Used Copy Settings |
106 |
Faxing |
108 |
Configuring Initial Settings for Fax Functions (MF729Cx / MF728Cdw / MF628Cw) |
110 |
Deciding Which Fax Receive Mode to Use |
111 |
Registering the Fax Number and Unit Name |
112 |
Selecting the Receive Mode |
114 |
Connecting the Telephone Line |
116 |
Sending Faxes (MF729Cx / MF728Cdw / MF628Cw) |
118 |
Specifying Registered Destinations |
122 |
Specifying from Address Book (Fax) |
123 |
Selecting Destinations Directly by Entering Coded Dial Numbers (Fax) |
125 |
Specifying Previously Used Destinations (Fax) |
127 |
Specifying Destinations in an LDAP Server (Fax) |
129 |
Various Fax Settings |
132 |
Adjusting Resolution |
133 |
Adjusting Density |
134 |
Adjusting Sharpness |
135 |
Scanning 2-Sided Documents (MF729Cx / MF728Cdw) |
136 |
Configuring Fax Settings to Your Needs |
137 |
Changing Default Settings |
138 |
Registering Frequently Used Fax Settings |
139 |
Canceling Sending Faxes |
142 |
Receiving Faxes (MF729Cx / MF728Cdw / MF628Cw) |
143 |
Sending and Receiving Faxes According to Your Purposes (MF729Cx / MF728Cdw / MF628Cw) |
146 |
Making a Call before Sending Faxes (Manual Sending) |
147 |
Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast) |
148 |
Storing Received Faxes into Memory (Memory Reception) |
150 |
Forwarding Received Faxes |
153 |
Selecting a Document to Forward |
154 |
Forwarding All the Received Documents Automatically |
155 |
Archiving Sent Faxes |
158 |
Receiving Fax Information Services |
159 |
Checking Status and Log for Sent and Received Documents |
161 |
Sending Faxes from Your Computer (PC Fax) (MF729Cx / MF728Cdw / MF628Cw) |
163 |
Sending PC Faxes |
164 |
Attaching Cover Sheets to PC Faxes |
167 |
Using Address Book for PC Faxes |
170 |
Registering Destinations |
171 |
Using Registered Destinations |
175 |
Importing/Exporting Address Book Data from the Fax Driver |
177 |
Using Internet Fax (I-Fax) |
182 |
Sending I-Faxes |
183 |
Receiving I-Faxes |
188 |
Using the Machine as a Printer |
189 |
Printing from a Computer |
190 |
Printing a Document |
192 |
Canceling Prints |
195 |
Checking the Printing Status and Log |
197 |
Various Print Settings |
199 |
Enlarging or Reducing |
200 |
Switching 1-Sided and 2-Sided Printing (MF729Cx / MF728Cdw / MF724Cdw) |
202 |
Collating Printouts by Page |
204 |
Printing Multiple Pages onto One Sheet |
205 |
Printing Posters |
206 |
Printing Booklet (MF729Cx / MF728Cdw / MF724Cdw) |
207 |
Printing Borders |
209 |
Printing Dates and Page Numbers |
210 |
Printing Watermarks |
211 |
Setting Color Mode |
213 |
Printing Specific Pages onto Different Paper |
215 |
Selecting Document Type |
216 |
Saving Toner |
217 |
Combining and Printing Multiple Documents |
218 |
Configuring Printer Settings on the Machine |
221 |
Printing a Document Secured by a PIN (Secure Print) (MF729Cx / MF728Cdw / MF724Cdw) |
222 |
Preparing for Using Secure Print |
223 |
Printing via Secure Print |
224 |
Configuring Print Settings to Your Needs |
228 |
Registering Combinations of Frequently Used Print Settings |
229 |
Changing Default Settings |
231 |
Printing from USB Memory (USB Print) |
232 |
Changing Default USB Print Settings |
242 |
Using the Machine as a Scanner |
243 |
Preparing to Use the Machine as a Scanner |
244 |
Scanning from the Machine |
245 |
Scanning from a Computer |
248 |
Scanning Using an Application |
249 |
Configuring Scan Settings in ScanGear MF |
250 |
Configuring Scan Settings in Simple Mode |
251 |
Configuring Scan Settings in Advanced Mode |
253 |
Convenient Scanning with a Machine-Based Operation |
264 |
Scanning Documents Directly to USB Memory |
265 |
Sending Documents as E-mails Directly from the Machine |
268 |
Saving Documents Directly to a Shared Folder/FTP Server |
274 |
Canceling Sending Documents (E-mail/I-Fax/Shared Folder/FTP Server) |
276 |
Specifying Detailed Settings |
278 |
Specifying a Scanning Size |
279 |
Selecting a File Format |
280 |
Adjusting Density |
283 |
Specifying Orientation of Your Document |
284 |
Selecting Document Type |
285 |
Scanning 2-Sided Documents (MF729Cx / MF728Cdw / MF724Cdw) |
286 |
Adjusting Sharpness |
287 |
|
Adjusting Balance between File Size and Image Quality |
288 |
|
Setting Gamma Values |
289 |
|
Sending Using Registered Destinations (E-mail/I-Fax/Shared Folder/FTP Server) |
290 |
|
Specifying from Address Book |
291 |
|
Selecting Destinations Directly by Entering Coded Dial Numbers |
294 |
|
Specifying Previously Used Destinations |
296 |
|
Specifying Destinations in an LDAP Server (E-mail/I-Fax) |
297 |
|
Configuring Scan Settings to Your Needs |
300 |
|
Changing Default Settings |
301 |
|
Registering Frequently Used Scan Settings (E-mail/I-Fax/Shared Folder/FTP Server) |
303 |
|
Checking Log for Sent Documents (E-mail/I-Fax/Shared Folder/FTP Server) |
306 |
|
Can Be Used Conveniently with a Mobile Device |
307 |
|
Printing/Scanning through Canon Mobile Application and Plug-in |
309 |
|
Printing by Touching a Mobile Device to the Machine (NFC) (MF729Cx) |
310 |
|
Making a Simple Wireless Connection Using Direct Connection (Access Point Mode) (MF729Cx / |
311 |
|
MF728Cdw / MF724Cdw / MF628Cw) |
||
|
||
Using Remote UI from a Mobile Device |
312 |
|
Using AirPrint |
313 |
|
Printing with AirPrint |
316 |
|
Scanning with AirPrint |
318 |
|
Faxing with AirPrint (MF729Cx / MF728Cdw / MF628Cw) |
320 |
|
If AirPrint Cannot Be Used |
321 |
|
Using Google Cloud Print |
322 |
|
Printing with Google Cloud Print |
323 |
|
Network |
326 |
|
Connecting to a Network |
327 |
|
Selecting Wired LAN or Wireless LAN (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw) |
329 |
|
Connecting to a Wired LAN |
330 |
|
Connecting to a Wireless LAN (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw) |
331 |
|
Setting Up Connection Using WPS Push Button Mode |
333 |
|
Setting Up Connection Using WPS PIN Code Mode |
335 |
|
Setting Up Connection by Selecting a Wireless Router |
337 |
|
Setting Up Connection by Specifying Detailed Settings |
340 |
|
Checking the SSID and Network Key |
343 |
|
Setting IP Addresses |
345 |
|
Setting IPv4 Address |
346 |
|
Setting IPv6 Addresses |
349 |
|
Viewing Network Settings |
352 |
|
Configuring the Settings for Direct Connection (Access Point Mode) (MF729Cx / MF728Cdw / |
355 |
|
MF724Cdw / MF628Cw) |
||
|
||
Configuring the Machine for Printing or Faxing from a Computer |
356 |
|
Configuring Printing Protocols and WSD Functions |
357 |
|
Configuring Printer Ports |
360 |
|
Setting Up Print Server |
363 |
|
Configuring Scan Settings (E-mail/I-Faxes/Shared Folders/FTP Server) |
366 |
|
Configuring Scan Settings (Sending E-mail, Sending & Receiving I-Faxes) |
367 |
|
Configuring Basic E-mail Settings |
368 |
|
Configuring E-mail/I-Fax Communication Settings |
372 |
|
Configuring the Machine for Scanning to Shared Folders |
375 |
Setting a Shared Folder as a Save Location |
376 |
Configuring the Machine for Scanning to FTP Server |
380 |
Configuring FTP PASV mode |
381 |
Configuring the Machine for Your Network Environment |
383 |
Configuring Ethernet Settings |
384 |
Changing the Maximum Transmission Unit |
386 |
Setting a Wait Time for Connecting to a Network |
387 |
Configuring DNS |
388 |
Configuring SMB |
392 |
Configuring WINS |
394 |
Registering LDAP Servers |
396 |
Configuring SNTP |
400 |
Monitoring and Controlling the Machine with SNMP |
402 |
Configuring Settings for Device Management Software |
406 |
Security |
410 |
Protecting the Machine from Unauthorized Access |
411 |
Preventing Unauthorized Access |
412 |
Setting Access Privileges |
414 |
Setting the System Manager ID |
415 |
Setting the Department ID Management |
417 |
Setting a Remote UI PIN |
423 |
LDAP Server Authentication |
425 |
Restricting Communication by Using Firewalls |
429 |
Specifying IP Addresses for Firewall Rules |
430 |
Specifying MAC Addresses for Firewall Rules |
433 |
Changing Port Numbers |
436 |
Setting a Proxy |
437 |
Restricting the Machine's Functions |
439 |
Restricting Access to Address Book and Sending Functions |
440 |
Setting a PIN for Address Book |
441 |
Limiting Available Destinations |
442 |
Prohibiting PC Faxing (MF729Cx / MF728Cdw / MF628Cw) |
443 |
Disabling Use of Previously Used Destinations |
444 |
Checking Destinations before Sending Documents |
445 |
Prohibiting Sequential Broadcasting (MF729Cx / MF728Cdw / MF628Cw) |
447 |
Restricting USB Functions |
448 |
Disabling HTTP Communication |
450 |
Disabling Remote UI |
451 |
Implementing Robust Security Features |
452 |
Enabling SSL Encrypted Communication for the Remote UI |
453 |
Configuring IPSec Settings |
456 |
Configuring IEEE 802.1X Authentication |
463 |
Configuring Settings for Key Pairs and Digital Certificates |
467 |
Generating Key Pairs |
468 |
Using CA-issued Key Pairs and Digital Certificates |
474 |
Generating a Device Signature Key (MF729Cx) |
477 |
Verifying Key Pairs and Digital Certificates |
479 |
Using Remote UI |
481 |
Starting Remote UI |
482 |
Remote UI Screens |
484 |
Managing Documents and Checking the Machine Status |
487 |
Setting Up Menu Options from Remote UI |
491 |
Saving/Loading Registered Data |
493 |
Saving Settings Data |
494 |
Loading Settings Data |
496 |
Registering Address Book from Remote UI |
498 |
Setting Menu List |
501 |
Network Settings |
502 |
Preferences |
511 |
Timer Settings |
515 |
Common Settings |
519 |
Copy Settings |
522 |
Fax Settings (MF729Cx / MF728Cdw / MF628Cw) |
524 |
Scan Settings |
534 |
Memory Media Print Settings |
541 |
Printer Settings |
545 |
Adjustment/Maintenance |
574 |
System Management Settings |
579 |
Troubleshooting |
590 |
Clearing Jams |
591 |
When an Error Message Appears |
599 |
When an Error Code Appears |
613 |
Common Problems |
622 |
Installation/Settings Problems |
623 |
Copying Problems |
626 |
Printing Problems |
627 |
Faxing/Telephone Problems (MF729Cx / MF728Cdw / MF628Cw) |
628 |
When You Cannot Print Properly |
629 |
Printing Results Are Not Satisfactory |
630 |
Paper Creases or Curls |
633 |
Paper Is Fed Incorrectly |
634 |
When a Problem Cannot Be Solved |
635 |
Maintenance |
636 |
Cleaning the Machine |
637 |
Exterior |
638 |
Platen Glass |
639 |
Feeder |
640 |
Fixing Unit |
642 |
Transfer Belt |
643 |
Replacing Toner Cartridges |
644 |
How to Replace Toner Cartridges |
646 |
Relocating the Machine |
648 |
Maintaining and Improving Print Quality |
650 |
Correcting the Gradation |
651 |
Correcting "Print Color Mismatch" |
655 |
Adjusting Values for Text Color Reproducibility in Color Documents |
656 |
Printing Reports and Lists |
657 |
TX Result Report |
658 |
Communication Management Report |
660 |
RX Result Report |
661 |
Department ID Management Report |
662 |
Address Book List |
663 |
User Data List/System Manager Data List |
664 |
IPSec Policy List |
665 |
Consumables Status Report |
666 |
PCL Font List (MF729Cx / MF728Cdw / MF724Cdw) |
667 |
PS Font List (MF729Cx / MF728Cdw / MF724Cdw) |
668 |
Viewing the Counter Value |
669 |
Using a USB Memory Device to Export/Import Registered Data |
670 |
Exporting Registered Data to a USB Memory Device |
671 |
Importing Registered Data from a USB Memory Device |
673 |
Initializing Settings |
675 |
Initializing Menu |
676 |
Initializing Key and Certificate |
678 |
Initializing Address Book |
679 |
Appendix |
680 |
Feature Highlights |
681 |
Going Green and Saving Money |
682 |
Improving Efficiency |
684 |
Going Digital |
686 |
So Much More |
688 |
Specifications |
691 |
Machine Specifications |
692 |
Wireless LAN Specifications (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw) |
694 |
Document Type |
695 |
Scan Area |
696 |
Paper |
697 |
Copy Specifications |
700 |
Fax Specifications (MF729Cx / MF728Cdw / MF628Cw) |
701 |
Scanner Specifications |
702 |
Printer Specifications |
703 |
Specifications for E-mail Sending |
704 |
Specifications for Scanning to Shared Folders |
705 |
Consumables |
706 |
Optional Items |
708 |
Manuals Included with the Machine |
711 |
Using e-Manual |
712 |
Installing e-Manual |
713 |
Uninstalling e-Manual |
716 |
Screen Layout of e-Manual |
718 |
Viewing e-Manual |
723 |
Others |
724 |
Basic Windows Operations |
725 |
For Mac OS Users |
730 |
Notice |
731 |
Contact Us |
735 |
0SCJ-000
The content described in this chapter is for the prevention of damage to property and injury to users of the machine and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.
0SCJ-001
To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location.
Do not install in a location that may result in a fire or electrical shock
A location where the ventilation slots are blocked (too close to walls, beds, rugs, or similar objects)
A damp or dusty location
A location exposed to direct sunlight or outdoors
A location subject to high temperatures
A location exposed to open flames
Near alcohol, paint thinners or other flammable substances
Other warnings
Do not connect unapproved cables to this machine. Doing so may result in a fire or electrical shock.
Do not place necklaces and other metal objects or containers filled with liquid on the machine. If foreign substances come in contact with electrical parts inside the machine, it may result in a fire or electrical shock.
When installing and removing the optional accessories, be sure to turn OFF the power, unplug the power plug, and then disconnect all the interface cables and power cord from the machine. Otherwise, the power cord or interface cables may be damaged, resulting in a fire or electrical shock.
Do not use near any medical equipment. Radiowaves emitted from this machine may interfere with medical equipment, which may cause a malfunction and result in serious accidents.
If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.
Do not install in the following locations
The machine may drop or fall, resulting in injury.
Unstable location
Location exposed to vibrations
Other cautions
When carrying this machine, follow the instructions in this manual. If carried improperly, it may fall, resulting in injury.
When installing this machine, be careful not to get your hands caught between the machine and the floor or walls, or between the paper drawers. Doing so may result in injury.
Do not install in the following locations that may result in damage
A location subject to dramatic changes in temperature or humidity
A location near equipment that generates magnetic or electromagnetic waves
A laboratory or location where chemical reactions occur
A location exposed to corrosive or toxic gases
A location that may warp from the weight of the machine or where the machine is liable to sink (a carpet, etc.)
Avoid poorly ventilated locations
This machine generates a slight amount of ozone, etc. during normal use. Although sensitivity to ozone, etc. may vary, this amount is not harmful. Ozone, etc. may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment. Also avoid locations where people would be exposed to emissions from the machine.
Do not install in a location where condensation occurs
Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use.
When using wireless LAN (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw)
Set the machine at a distance of 50 m or less from the wireless LAN router.
Do not set machine in a location where any object blocks communication. The signal may be degraded when passing through walls or floors.
Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that emit radio waves.
Connecting the Telephone Line
This machine conforms to an analog telephone line standard. The machine can be connected to the public switched telephone network (PSTN) only.
If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper operation of the machine and could be the cause of damage. Make sure to confirm a type of telephone line before connecting the machine. Contact your optical fiber line or IP telephone line service providers if you want to connect the machine to those telephone lines.
In altitudes of 3,000 m or above sea level
Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher.
0SCJ-002
This machine is compatible with voltages of 220 to 240 V, and electrical frequency of 50/60 Hz.
Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock.
Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
The provided power cord is intended for use with this machine. Do not connect the power cord to other devices.
Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place heavy objects on the power cord. Damaging the power cord may result in a fire or electrical shock.
Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.
Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a fire or electrical shock.
Do not wrap the power cord or tie it in a knot, as this may result in a fire or electrical shock.
Insert the power plug completely into the AC power outlet. Failure to do so may result in a fire or electrical shock.
Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may result in a fire, electrical shock, or damage to the machine.
Install this machine near the power outlet and leave sufficient space around the power plug so that it can be unplugged easily in an emergency.
When connecting power
Do not connect the machine to an uninterruptible power source.
If plugging this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to connect other devices.
Do not connect the power cord into the auxiliary outlet on a computer.
Other precautions
Electrical noise may cause this machine to malfunction or lose data.
0SCJ-003
Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
Do not disassemble or modify this machine. There are high-voltage and hightemperature components inside the machine which may result in a fire or electrical shock.
Place the machine where children will not come in contact with the power cord and other cables or internal and electrical parts. Failure to do so may result in unexpected accidents.
Do not use flammable sprays near this machine. If flammable substances come into contact with electrical parts inside this machine, it may result in a fire or electrical shock.
When moving this machine, be sure to turn OFF the power of this machine and your computer, and then unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a fire or electrical shock.
When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the metal part of the connector, as this may result in an electrical shock.
If you are using a cardiac pacemaker
This machine generates a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.
Do not place heavy objects on this machine as they may fall, resulting in injury.
For your safety, please unplug the power cord if the machine will not be used for a long period of time.
Use caution when opening and closing covers to avoid injury to your hands.
Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing, this may result in personal injury.
The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns.
MF729Cx / MF728Cdw / MF724Cdw |
MF628Cw / MF623Cn |
When copying with a thick book placed on the platen glass, do not press the feeder forcefully. Doing so may damage the platen glass and result in injury.
Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage the platen glass and result in injury.
Do not carry the machine with the paper drawers or the optional paper drawer installed. Otherwise, the paper drawer may fall and result in injury.
Laser beam
This machine is classified as a Class 1 Laser Product under IEC60825-1: 2007, EN60825-1: 2007. The laser beam can be harmful
to the human body. The laser beam is confined in the laser scanner unit by a cover, so there is no danger of the laser beam escaping during normal machine operation. Read the following remarks and instructions for safety.
Never open covers other than those indicated in this manual.
Do not remove the caution label attached to the cover of the laser scanner unit.
If you operate the machine in manners other than the control, adjustment, and operating procedures prescribed in this manual, this may result in hazardous radiation exposure.
If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.
When transporting the machine
To prevent damage to the machine during transport, perform the following.
Remove the toner cartridges.
Securely pack the machine in the original box with packing materials.
If the operating noise concerns you
Depending on the use environment and operating mode, if the operating noise is of concern, it is recommended that the machine be Installed in a place other than the office.
Other precautions
Follow the instructions in the caution label attached to this machine.
Avoid shaking or applying shock to this machine.
Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the machine. Do not touch the toner cartridge contacts (). Doing so may result in damage to the machine.
To prevent a paper jam, do not turn OFF the power, open/close the operation panel area or covers, and load/unload the paper when printing.
Use a telephone cable with a length of 3 m or less.
The display is a touch panel. Press gently to operate. Avoid pressing with a mechanical pencil, ballpoint pen, or other pointed object. Doing so may scratch or damage the touch panel's surface.
0SCJ-004
Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting. If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved.
Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so may result in a fire or electrical shock.
Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust may absorb humidity in the air and may result in a fire if it comes into contact with electricity.
Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use alcohol, benzenes, paint thinners, or other flammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical parts inside the machine, they may generate static electricity or result in a fire or electrical shock.
Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches, cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a fire or electrical shock.
The inside of the machine has high-temperature and high-voltage components. Touching these components may result in burns. Do not touch any part of the machine that is not indicated in the manual.
When loading paper or removing jammed documents or paper, be careful not to cut your hands with the edges of the paper.
When removing jammed paper or replacing toner cartridges, be careful not to get any toner on your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water.
0SCJ-005
Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner to ignite, and result in burns or fire.
If you accidentally spill or scatter toner, carefully wipe up the loose toner with a damp, soft cloth and avoid inhaling any toner dust. Do not use a vacuum cleaner that is not equipped with safety measures to prevent dust explosions to clean up loose toner. Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge.
Use caution not to inhale any toner. If you should inhale toner, consult a physician immediately.
Use caution so that toner does not get into your eyes or mouth. If toner should get into your eyes or mouth, immediately wash with cold water and consult a physician.
Use caution so that toner does not come into contact with your skin. If it should, wash with soap and cold water. If there is any irritation on your skin, consult a physician immediately.
Keep the toner cartridges and other consumables out of the reach of small children. If toner is ingested, consult a physician or poison control center immediately.
Do not disassemble or modify the toner cartridge. Doing so may cause the toner to scatter.
Remove the sealing tape of the toner cartridge completely without using excessive force. Doing otherwise may cause the toner to scatter.
Handling the toner cartridge
Be sure to hold the toner cartridge using the handle and do not touch the drum surface. ().
Do not touch the toner cartridge memory () or the electrical contacts ().
Do not scratch the drum surface () or expose it to light.
Do not remove the toner cartridge from this machine or from the protective bag unnecessarily.
Storing the toner cartridge
Store in the following environment to ensure safe and satisfactory use.
Storage temperature range: 0 to 35°C
Storage humidity range: 35 to 85% RH (relative humidity/no condensation)*
Store without opening until the toner cartridge is to be used.
When removing the toner cartridge from this machine for storage, attach the protective cover for the drum, and then place the removed toner cartridge into the original protective bag or wrap it with a thick cloth.
When storing the toner cartridge, do not store it upright or upside down. The toner will solidify and may not return to its original condition even if it is shaken.
* Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge if there is a difference of temperature inside and outside the toner cartridge. Condensation will adversely affect the print quality of toner cartridges.
Do not store the toner cartridge in the following locations
Locations exposed to open flames
Locations exposed to direct sunlight or bright light for five minutes or more
Locations exposed to excessive salty air
Locations where there are corrosive gases (i.e. aerosol sprays and ammonia)
Locations subject to high temperature and high humidity
Locations subject to dramatic changes in temperature and humidity where condensation may easily occur
Locations with a large amount of dust Locations within the reach of children
Be careful of counterfeit toner cartridges
Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
For more information, see canon.com/counterfeit.
Availability period of repairing parts and toner cartridges
The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued.
Toner cartridge packing materials
Save the protective bag for the toner cartridge and protective cover for the drum. They are required when transporting this machine.
The packing materials may be changed in form or placement, or may be added or removed without notice. Dispose of the removed sealing tape according to local regulations.
When disposing of a used toner cartridge
Attach the protective cover for the drum, place the toner container into its protective bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations.
0SCJ-006
This chapter describes basic operations, such as how to use the operation panel or how to load the paper and documents, that are frequently performed to use the functions of the machine.
Parts and Their Functions
This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display. Parts and Their Functions
Using the Display
The display used on this machine is a touch panel display. This section describes how to use the display for tasks such as selecting items and adjusting settings. Using the Display
Entering Text
This section describes how to enter the characters and numbers for registering destinations in the Address Book or sending faxes.
Entering Text
Logging on to the Machine
This section describes how to log on when a logon screen is displayed. Logging on to the Machine
Placing Documents
This section describes how to place documents on the platen glass and in the feeder. Placing Documents
Loading Paper
This section describes how to load the paper into the paper drawer and manual feed slot. Loading Paper
Registering in the Address Book
This section describes how to register destinations for sending faxes or scanned documents. Registering in the Address Book
Adjusting the Volume
This section describes how to adjust the volume of various machine sounds, such as those produced when fax sending is complete or when an error occurs. Adjusting the Volume
Entering Sleep Mode
This section describes how to set the sleep mode. Entering Sleep Mode
Setting Auto Shutdown Time
This section describes how to enable the <Auto Shutdown Time> setting. Setting Auto Shutdown Time (MF724Cdw / MF623Cn)
0SCJ-007
This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. In addition to describing the parts of the machine used for such basic operations as placing documents, loading paper, and replacing the toner cartridges, this section also describes the keys on the operation panel and display. Read this section for tips on how to use the machine properly.
Front Side
Back Side
Interior
Manual Feed Slot
Paper Drawer
Operation Panel
0SCJ-008
MF729Cx / MF728Cdw / MF724Cdw
MF628Cw / MF623Cn
Feeder
Automatically feeds documents into the machine for scanning. When two or more sheets are loaded in the feeder, documents can be scanned continuously. Placing Documents
Operation panel
The operation panel consists of keys such as the numeric keys and [Start] key, a display, and status indicators. You can perform all the operations and specify settings from the operation panel. Operation Panel Display
Front cover
Open the front cover when replacing toner cartridges or clearing paper jams.
How to Replace Toner Cartridges Clearing Jams
Paper drawer
Load the type of paper you frequently use into the paper drawer. Loading Paper in the Paper Drawer
Power switch
Turns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and turn it back ON.
Ventilation slots
Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation
Speaker
Emits sounds produced by the machine, such as fax tones and warning tones.
Lift handles
Hold the lift handles when carrying the machine. Relocating the Machine
Scanning area
Documents loaded in the feeder are automatically fed to the scanning area for scanning.
Output tray
Printed paper is output to the output tray.
Manual feed transport guide
Lower the manual feed transport guide when paper is jammed in the manual feed slot to remove the jammed paper. Clearing
Jams
Platen glass
Place documents to scan on the platen glass. Also, use the platen glass to place thick or bound documents such as books when they cannot be loaded in the feeder. Placing Documents
USB port (USB2.0)
Use this port to connect a third-party USB memory device or USB keyboard. Connecting a USB memory device allows you to print data from the memory device or store scanned documents on the memory device. Printing from USB Memory (USB
Print) Scanning Documents Directly to USB Memory
Manual feed slot
Load the paper into the manual feed slot when you want to temporarily use a type of paper different from that which is loaded in the paper drawer. Loading Paper in the Manual Feed Slot
0SCJ-009
MF729Cx / MF728Cdw / MF724Cdw
MF628Cw / MF623Cn
USB port (USB2.0)
Connect a USB cable when connecting the machine and a computer.
LAN port
Connect a LAN cable when connecting the machine to a wired LAN router, etc. Connecting to a Wired LAN
USB port (USB1.1) (MF729Cx / MF728Cdw / MF724Cdw)
Use this port to connect devices such as a third-party USB keyboard.
Telephone line jack (MF729Cx / MF728Cdw / MF628Cw)
Connect a telephone cable when connecting the machine to a telephone line. Connecting the Telephone Line
External telephone jack (MF729Cx / MF728Cdw / MF628Cw)
Connect your telephone or answering machine. Connecting the Telephone Line
Handset Jack (MF729Cx / MF728Cdw / MF628Cw)
Connect the optional handset.
Rear cover
Open the rear cover when clearing paper jams. Clearing Jams
Rating label
The label shows the serial number, which is needed when making inquiries about the machine. When a Problem Cannot Be
Solved
Ventilation slots
Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation
Power socket
Connect the power cord.
0SCJ-00A
MF729Cx / MF728Cdw / MF724Cdw
MF628Cw / MF623Cn
Toner cartridge tray
Install the toner cartridges. Load the Y (yellow), M (magenta), C (cyan), and K (black) toner cartridges in the slots from the rear to the front respectively. How to Replace Toner Cartridges
LINKS
Replacing Toner Cartridges
0SCJ-00C
MF729Cx / MF728Cdw / MF724Cdw
MF628Cw / MF623Cn
Paper guides
Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine.
Paper tray (MF729Cx / MF728Cdw / MF724Cdw)
Pull out the paper tray when loading paper.
Tray extension (MF729Cx / MF728Cdw / MF724Cdw)
Open the tray extension when loading large paper.
LINKS
Loading Paper in the Manual Feed Slot
0SCJ-00E
MF729Cx / MF728Cdw / MF724Cdw
MF628Cw / MF623Cn
Paper guides
Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. Press the lock release levers that are marked with arrows in the illustrations to release the locks and slide the paper guides.
Lock release lever (for extending the paper drawer)
When loading Legal size paper, the paper drawer needs to be extended. Press this lever to release the lock and extend the length of the paper drawer.
When Legal size paper is loaded
The front side of the paper drawer is not flush with the machine when the extended paper drawer is inserted.
LINKS
Loading Paper in the Paper Drawer
0SCJ-00F
The operation panel shown above is for the MF729Cx. The available keys or functions vary depending on the model
[Home] key
Press to display the <Home> Screen, which provides access to the setting menu and functions such as copy and scan.
Customizing the <Home> Screen
Display
You can view the progress of copy, fax, and other jobs and error statuses. The display is also a touch panel, so you can specify settings by touching the screen directly. Display Using the Display
[*] key
Press to switch the type of text that is entered.
Press to use tone dialing such as when receiving fax information services. Receiving Fax Information Services
Numeric keys ([0]-[9] keys)
Press to enter numbers and text. Entering Text
[#] key
Press to enter symbols such as "@" or "/".
[Energy Saver] key
Press to put the machine into sleep mode. The key lights up green when the machine is in sleep mode. Press the key again to exit sleep mode. Entering Sleep Mode
Sound Volume key
Press to adjust volume. Adjusting the Volume
NFC (Near Field Communication) mark (MF729Cx)
You can also use functions such as printing by waving a smartphone or similar device with Canon Mobile Application installed over this mark. Printing by Touching a Mobile Device to the Machine (NFC) (MF729Cx)
Counter Check key (MF729Cx)
Press to view the counter values of printouts as well as the list of the available optional equipment. Viewing the Counter
Value Display
[Stop] key
Press to cancel copying, faxing, and other operations.
[Clear] key
Press to delete the entered numbers and text.
[Start] (Color) key
Press to scan or copy documents in color. In addition, if you press this key when you start printing images from a USB memory device, printouts are printed in color.
[ID] key
Press after entering the ID and PIN to log on when Department ID Management is enabled. After you finish using the machine, press this key again to log off. Logging on to the Machine
[Start] (B&W) key
Press to scan or copy documents in black and white. In addition, if you press this key when you start printing images from a USB memory device, printouts are printed in black and white.
[Reset] key
Press to cancel the settings and restore the previously specified settings.
[Status Monitor] key
Press to check the status of printing or faxing, to view the usage history, or to view the network settings such as the IP address of the machine. You can also check the status of the machine, such as the remaining amounts of paper and the amount remaining in the toner cartridges, or whether any errors occurred. Display
[Error] indicator
Blinks or lights up when an error such as a paper jam occurs
Wi-Fi indicator (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw)
Lights up when the machine is connected to wireless LAN.
[Processing/Data] indicator
Blinks while operations such as sending or printing are being performed. Lights up when there are documents waiting to be processed.
[Quick Guide] key
Press to view operation guidance and error causes/solutions.
[Back] key
Press to return to the previous screen. If you press this key when specifying settings, for example, the settings are not applied and the display returns to the previous screen.
LINKS
Using the Display
0SCJ-00H
The <Home> Screen or settings screen appears on the display, allowing you to initiate functions such as copying or scanning. You can also use the display to check information such as error messages and the machine's operation status. The screen is also a touch panel, so you can perform operations by touching the screen directly.
<Home> Screen
The <Home> Screen is displayed when the power is turned ON or by pressing on the operation panel. Use this screen to specify settings for and register functions.
<Copy>
Use this button to start copying. Copying
<Fax> (MF729Cx / MF728Cdw / MF628Cw)
Use this button to send a fax from the machine. Faxing
<Scan>
Scans a document and converts it into an electronic file. You can save scanned files on your computer or send them via e-mail. Using the Machine as a Scanner
<Memory Media Print>
Prints files stored in a USB memory media. Printing from USB Memory (USB Print)
Change page button
Use this to view another page in the <Home> Screen. This works in the same way as flicking left/right.
<Address Book>
Use this to register or edit the destinations for e-mails and faxes. You can also display a registered destination when sending an e-mail or fax. Registering in the Address Book
<Menu>
<Timer Settings>, <Preferences>, and many other machine settings start from this button. Setting
Menu List
<Secure Print> (MF729Cx / MF728Cdw / MF724Cdw)
Use this function to print a secure document. Printing a Document Secured by a PIN (Secure
Print) (MF729Cx / MF728Cdw / MF724Cdw)
<Paper Settings>
This button is also used for specifying the size and type of paper loaded in the paper drawer and manual feed slot. Specifying Paper Size and Type
<Home Screen Settings>
Allows you to change the order that <Home> Screen buttons are displayed in. Customizing the
<Home> Screen
<ID Card Copy>
Settings are preregistered for copying the front and back sides of a driver's license or other ID card onto the same side of a page at actual size.
Copying Both Sides of an ID Card onto One Page
<Direct Connection> (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw)
Use this to establish a direct wireless connection to a mobile device. Configuring the Settings for
Direct Connection (Access Point Mode) (MF729Cx / MF728Cdw / MF724Cdw / MF628Cw)
Shortcut buttons
Display "Favorite Settings" that are registered to Copy, Fax, and Scan. Adding Buttons to the
<Home> Screen
<Status Monitor> Screen
When you press , a screen appears in which you can check the progress of documents that are being printed, sent or received, as well as the status of the machine (amount remaining in the toner cartridge, etc.) and network settings such as the machine's IP address.
<Error Information/Notification>
Displays the details of any errors that occurred. When an Error Message Appears
<Device Status>
Displays the status of the machine, such as the amount of paper or the amount remaining in the toner cartridges.
<Paper Information>
Displays whether paper is loaded in each paper source.
<Amount Remaining in Cartridge>
Displays the amount remaining in the toner cartridges. Other internal parts may reach the end of their lifetime before the toner runs out.
<Remove Memory Media>
Use to safely remove a USB memory device. Printing from USB Memory (USB Print) Scanning Documents Directly to USB Memory
<Check Counter> (MF728Cdw / MF724Cdw / MF628Cw / MF623Cn)
Displays the separate totals for black and white and color printouts. Viewing the Counter Value
<Secure Print Memory Usage> (MF729Cx / MF728Cdw / MF724Cdw)
Displays the amount of memory currently used for storing secured document data. Printing a Document Secured by a PIN
(Secure Print) (MF729Cx / MF728Cdw / MF724Cdw)
<Version Information>
Displays firmware version information.
<Serial Number>
Displays the serial number.
Status of copy/print/send/receive jobs
Displays the current status of the selected item. The <Copy/Print Job Status> screen is shown below as an example.
<Network Information>
Displays the network settings such as the IP address of the machine and status such as the condition of wireless LAN communications. Viewing Network Settings
<Check Counter> Screen (MF729Cx)
When you press (), the <Check Counter> screen is displayed. From this screen, you can view the counter values of printouts,