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Online User's Guide
HL-L2310D HL-L2350DW HL-L2351DW HL-L2370DN HL-L2375DW HL-L2376DW HL-L2385DW HL-L2386DW
© 2018 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents |
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Table of Contents |
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Before You Use Your Brother Machine ............................................................................................... |
1 |
Definitions of Notes ........................................................................................................................................ |
2 |
Trademarks .................................................................................................................................................... |
3 |
Important Note ............................................................................................................................................... |
4 |
Introduction to Your Brother Machine................................................................................................. |
5 |
Control Panel Overview ................................................................................................................................. |
6 |
LED Patterns and Indications (for Models Without an LCD) .......................................................................... |
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Access Brother Utilities (Windows®) ............................................................................................................ |
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Uninstall the Brother Software and Drivers (Windows®) .................................................................... |
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Paper Handling.................................................................................................................................... |
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Load Paper................................................................................................................................................... |
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Load and Print Using the Paper Tray ................................................................................................. |
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Load and Print Using the Multi purpose Tray (MP Tray) .................................................................... |
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Load and Print Paper in the Manual Feed Slot .................................................................................. |
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Paper Settings.............................................................................................................................................. |
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Change the Paper Size and Paper Type............................................................................................ |
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Change the Check Paper Size Setting............................................................................................... |
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Unprintable Area .......................................................................................................................................... |
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Using Special Paper..................................................................................................................................... |
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Print ...................................................................................................................................................... |
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Print from Your Computer (Windows®) ........................................................................................................ |
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Print a Document (Windows®)............................................................................................................ |
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Print Settings (Windows®) .................................................................................................................. |
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Change the Default Print Settings (Windows®) .................................................................................. |
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Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) |
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(Windows®) ........................................................................................................................................ |
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Monitor the Status of the Machine from Your Computer (Windows®) ................................................ |
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Print from Your Computer (Mac) .................................................................................................................. |
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Print a Document (Mac) ..................................................................................................................... |
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Print Options (Mac) ............................................................................................................................ |
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Monitor the Status of the Machine from Your Computer (Mac) .......................................................... |
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Cancel a Print Job........................................................................................................................................ |
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Test Print ...................................................................................................................................................... |
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Network ................................................................................................................................................ |
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Supported Basic Network Features ............................................................................................................. |
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Network Management Software and Utilities ............................................................................................... |
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Learn about Network Management Software and Utilities ................................................................. |
61 |
Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... |
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Before Configuring Your Brother Machine for a Wireless Network..................................................... |
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Configure Your Machine for a Wireless Network................................................................................ |
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Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected |
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Setup™ (WPS).................................................................................................................................... |
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Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected |
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Setup™ (WPS).................................................................................................................................... |
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Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 69 |
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Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast |
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Use Wi-Fi Direct® ............................................................................................................................... |
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Advanced Network Features........................................................................................................................ |
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Print the Network Configuration Report.............................................................................................. |
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Print the WLAN Report ....................................................................................................................... |
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Technical Information for Advanced Users................................................................................................... |
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Reset the Network Settings to the Factory Settings........................................................................... |
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Security ................................................................................................................................................ |
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Lock the Machine Settings ........................................................................................................................... |
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Setting Lock Overview........................................................................................................................ |
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Network Security Features........................................................................................................................... |
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Before Using Network Security Features ........................................................................................... |
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Manage Your Network Machine Securely Using SSL/TLS................................................................. |
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Send an Email Securely ................................................................................................................... |
131 |
Mobile................................................................................................................................................. |
136 |
Google Cloud Print..................................................................................................................................... |
137 |
Google Cloud Print Overview ........................................................................................................... |
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Before Using Google Cloud Print ..................................................................................................... |
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Print from Google Chrome™ or Chrome OS™ ................................................................................. |
143 |
Print from Google Drive™ for Mobile ................................................................................................ |
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Print from Gmail™ Webmail Service for Mobile................................................................................ |
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AirPrint ....................................................................................................................................................... |
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AirPrint Overview.............................................................................................................................. |
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Before Using AirPrint ........................................................................................................................ |
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Print Using AirPrint ........................................................................................................................... |
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Mobile Printing for Windows® .................................................................................................................... |
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Mopria® Print Service................................................................................................................................. |
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Brother iPrint&Scan for Mobile Devices ..................................................................................................... |
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Near-Field Communication (NFC).............................................................................................................. |
158 |
Brother iPrint&Scan for Windows® and Mac.................................................................................. |
159 |
Brother iPrint&Scan Overview.................................................................................................................... |
160 |
Troubleshooting ................................................................................................................................ |
161 |
Error and Maintenance Indications ............................................................................................................ |
162 |
Error and Maintenance Messages ............................................................................................................. |
165 |
Paper Jams ................................................................................................................................................ |
169 |
Paper is Jammed in the Paper Tray ................................................................................................. |
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Paper is Jammed in the MP tray ...................................................................................................... |
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Paper is Jammed in the Back of the Machine .................................................................................. |
172 |
Paper is Jammed inside the Machine .............................................................................................. |
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Paper is Jammed in the 2-sided Tray............................................................................................... |
176 |
Printing Problems....................................................................................................................................... |
178 |
Improve the Print Quality............................................................................................................................ |
181 |
Network Problems...................................................................................................................................... |
186 |
Error Messages ................................................................................................................................ |
187 |
Where Can I Find My Brother Machine's Network Settings? ........................................................... |
188 |
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Home > Table of Contents |
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I Cannot Complete the Wireless Network Setup Configuration........................................................ |
189 |
Use the Network Connection Repair Tool (Windows®) .................................................................... |
191 |
My Brother Machine Cannot Print over the Network ........................................................................ |
192 |
I Want to Check that My Network Devices are Working Correctly ................................................... |
194 |
Google Cloud Print Problems..................................................................................................................... |
195 |
AirPrint Problems ....................................................................................................................................... |
196 |
Other Problems .......................................................................................................................................... |
197 |
Machine Information................................................................................................................................... |
198 |
Check the Serial Number ................................................................................................................. |
199 |
Check the Firmware Version ............................................................................................................ |
200 |
Reset Functions Overview ............................................................................................................... |
201 |
Reset Your Brother Machine ............................................................................................................ |
202 |
Routine Maintenance ........................................................................................................................ |
203 |
Replace Supplies ....................................................................................................................................... |
204 |
Replace the Toner Cartridge ............................................................................................................ |
206 |
Replace the Drum Unit ..................................................................................................................... |
209 |
Clean the Machine ..................................................................................................................................... |
211 |
Clean the Corona Wire ..................................................................................................................... |
213 |
Clean the Drum Unit Using Drum Dot Print ...................................................................................... |
215 |
Clean the Paper Pick-up Rollers ...................................................................................................... |
221 |
Check the Remaining Part Life .................................................................................................................. |
222 |
Pack and Ship Your Brother Machine ........................................................................................................ |
223 |
Machine Settings............................................................................................................................... |
225 |
Change Machine Settings from the Control Panel ..................................................................................... |
226 |
General Settings............................................................................................................................... |
227 |
Menu Table (for LCD Models) .......................................................................................................... |
234 |
How to Install the Remote Printer Console Software (Windows® only) ..................................................... |
243 |
Change Machine Settings from Your Computer......................................................................................... |
244 |
Change Machine Settings Using Web Based Management ............................................................ |
245 |
Appendix............................................................................................................................................ |
249 |
Specifications ............................................................................................................................................. |
250 |
How to Enter Text on Your Brother Machine .............................................................................................. |
256 |
Supplies ..................................................................................................................................................... |
257 |
Brother Numbers........................................................................................................................................ |
259 |
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Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
•Definitions of Notes
•Trademarks
•Important Note
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Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING |
WARNING indicates a potentially hazardous situation which, if not avoided, could |
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CAUTION |
CAUTION indicates a potentially hazardous situation which, if not avoided, may |
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result in minor or moderate injuries. |
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IMPORTANT |
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may |
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result in damage to property or loss of product functionality. |
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NOTE |
NOTE specifies the operating environment, conditions for installation, or special |
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conditions of use. |
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Tips icons indicate helpful hints and supplementary information. |
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Electrical Hazard icons alert you to possible electrical shock. |
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Fire Hazard icons alert you to the possibility of a fire. |
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Hot Surface icons warn you not to touch hot machine parts. |
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Prohibition icons indicate actions you must not perform. |
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Bold |
Bold style identifies buttons on the machine's control panel or computer screen. |
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Italics |
Italicised style emphasises an important point or refers you to a related topic. |
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Courier New |
Courier New font identifies messages shown on the machine's LCD. |
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Related Information
• Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
•Not all models are available in all countries.
•Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•In this User's Guide, the LCD messages of the HL-L2375DW are used unless otherwise specified.
•In this User's Guide, the illustrations of the HL-L2375DW are used unless otherwise specified.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.5. Screens on your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Brother Machine
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Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
•Control Panel Overview
•LED Patterns and Indications (for Models Without an LCD)
•Access Brother Utilities (Windows®)
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Home > Introduction to Your Brother Machine > Control Panel Overview
Control Panel Overview
HL-L2310D
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1.
Power On/Off Button
•Turn on the machine by pressing 
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•Turn off the machine by pressing and holding 
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2.Toner LED
The Toner LED indicates that the Toner is low.
3.Drum LED
The Drum LED indicates that the Drum Unit must be replaced soon.
4.Paper LED
The Paper LED indicates that there is an error relating to paper feeding.
5.Ready LED
The Ready LED blinks to indicate the machine's status.
6.Go Button
•Press Go to clear certain errors.
•Press Go to print any data remaining in the machine's memory.
•Press and hold Go for about two seconds to cancel a print job.
HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW
The control panel will vary depending on your model.
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1.LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine. Wireless Models:
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
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Power On/Off Button
•Turn on the machine by pressing 
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•Turn off the machine by pressing and holding 
. The LCD displays [Shutting Down] for a few seconds before going off.
3.Network Buttons
•Wired Models:
Network
Press Network to set up wired network settings.
•Models with Wireless Function:
WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
4.Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back
•Press to go back one level in the menu.
•Press to select the previous digit when setting numbers.
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a or b ( + or -)
•Press to scroll through menus and options.
•Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll faster. When you see the number you want, press OK.
5.Go Button
•Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
•Press to print any data remaining in the machine's memory.
•Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
•Press and hold Go for about two seconds to cancel a print job.
6.Near Field Communication (NFC) (available only for certain models)
If your Android™ device supports the NFC feature, you can print from your mobile device by touching it to the NFC symbol on the control panel.
Related Information
• Introduction to Your Brother Machine
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Home > Introduction to Your Brother Machine > LED Patterns and Indications (for Models Without an LCD)
LED Patterns and Indications (for Models Without an LCD)
Related Models: HL-L2310D
The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
LED indications are defined in the table below.
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LED is off. |
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LED is on. |
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LED is dimmed. |
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LED is blinking. |
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This table defines what LEDs indicate when they light up, dim, or blink.
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Sleep |
In Sleep mode (Power Save mode), the machine |
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acts as if it is turned off, but it can still receive data. |
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Receiving a print job will wake the machine and it |
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will start printing. |
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Deep Sleep |
In Deep Sleep mode (lower power consumption |
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than Sleep mode), the machine acts as if it is turned |
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off, but it can still receive data. If the machine does |
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not receive data for the length of time you specify, it |
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enters Deep Sleep mode. Receiving a print job will |
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wake the machine and it will start printing. |
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Ready |
The machine is ready to print. |
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Please Wait |
The machine is warming up. |
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Printing |
The machine is printing. |
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Cooling Down |
The machine is cooling down. |
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Wait for 10 minutes or until the inside of the |
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machine has cooled down. |
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Cancel Printing |
The machine is canceling the job. |
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Related Information
• Introduction to Your Brother Machine
10
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer.
1.Do one of the following:
•(Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click 
(Start) > All Programs > Brother > Brother Utilities.
•(Windows® 8 and Windows Server® 2012)
Tap or click 
(Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click 
(if you are using a touchbased device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click 
(Brother Utilities).
•(Windows® 10 and Windows Server® 2016) Click 
> Brother > Brother Utilities.
2.Select your machine (where XXXX is the name of your model).
3. Choose the operation you want to use.
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Related Information
•Introduction to Your Brother Machine
•Uninstall the Brother Software and Drivers (Windows®)
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Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1.Do one of the following:
•(Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click 
(Start) > All Programs > Brother > Brother Utilities.
•(Windows® 8 and Windows Server® 2012)
Tap or click 
(Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click 
(if you are using a touchbased device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click 
(Brother Utilities).
•(Windows® 10 and Windows Server® 2016) Click 
> Brother > Brother Utilities.
2.Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
Related Information
• Access Brother Utilities (Windows®)
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Home > Paper Handling
Paper Handling
•Load Paper
•Paper Settings
•Unprintable Area
•Using Special Paper
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Home > Paper Handling > Load Paper
Load Paper
•Load and Print Using the Paper Tray
•Load and Print Using the Multi purpose Tray (MP Tray)
•Load and Print Paper in the Manual Feed Slot
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Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray
Load and Print Using the Paper Tray
• Load Paper in the Paper Tray
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Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray
Load Paper in the Paper Tray
•If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
•When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1.Pull the paper tray completely out of the machine.
2.Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)
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3.Fan the stack of paper well.
4.Load paper in the paper tray with the printing surface face down.
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5.Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams.
6.Slowly push the paper tray completely into the machine.
7.Lift the support flap to prevent paper from sliding off the output tray.
Related Information
• Load and Print Using the Paper Tray
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Home > Paper Handling > Load Paper > Load and Print Using the Multi purpose Tray (MP Tray)
Load and Print Using the Multi purpose Tray (MP Tray)
You can load thin paper, thick paper, recycled paper, bond paper, labels, up to 30 sheets of plain paper, or up to 2 envelopes in the MP tray.
•Load Paper in the Multi purpose Tray (MP Tray)
•Load and Print Labels Using the MP Tray
•Load and Print Envelopes Using the MP Tray
•Printing Problems
•Error and Maintenance Messages
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Home > Paper Handling > Load Paper > Load and Print Using the Multi purpose Tray (MP Tray) > Load Paper in the Multi purpose Tray (MP Tray)
Load Paper in the Multi purpose Tray (MP Tray)
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
Acceptable paper types:
•Plain Paper
•Thin Paper
•Thick Paper
•Recycled Paper
•Bond
1.Lift the support flap to prevent paper from sliding off the face down output tray.
2.Open the MP tray and lower it gently.
When using paper smaller than A6/A5 (Long Edge), you can skip the next step.
3.Pull out the MP tray support (1).
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When using Legal or Folio size paper, pull out the paper support (1).
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4.Slide the MP tray paper guides to fit the width of the paper you are using.
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5. Load paper with the printing surface face up in the MP tray.
• Make sure the paper is below the maximum paper mark (1).
Related Information
• Load and Print Using the Multi purpose Tray (MP Tray)
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Home > Paper Handling > Load Paper > Load and Print Using the Multi purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray
Load and Print Labels Using the MP Tray
When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. On the front of the machine, open the MP tray and lower it gently.
When using paper smaller than A6/A5 (Long Edge), you can skip the next step.
3. Pull out the MP tray support (1).
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When using Legal or Folio size paper, pull out the paper support (1).
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4. Slide the MP tray paper guides to fit the width of the paper you are using.
5. Load paper with the printing surface face up in the MP tray.
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• Make sure the paper is below the maximum paper mark (1).
6.Change your print preferences in the Print screen before sending the print job from your computer.
7.Send your print job to the machine.
8.Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Using the Multi purpose Tray (MP Tray)
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Home > Paper Handling > Load Paper > Load and Print Using the Multi purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray
Load and Print Envelopes Using the MP Tray
You can load up to two envelopes in the MP tray.
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.
3.On the front of the machine, open the MP tray and lower it gently.
4.Pull out the MP tray support (1).
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5. Slide the MP tray paper guides to fit the width of the envelopes that you are using.
6. Load paper with the printing surface face up in the MP tray.
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• Load up to two envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than two envelopes may cause paper jams.
7. Change your print preferences in the Print dialog box before sending the print job from your computer.
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Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
8.Send your print job to the machine.
9.When you have finished printing, return the two green levers you adjusted in the earlier step back to their original positions.
10.Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Using the Multi purpose Tray (MP Tray)
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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot
Load and Print Paper in the Manual Feed Slot
•Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot
•Load and Print on Thick Paper and Labels in the Manual Feed Slot
•Load and Print on Envelopes in the Manual Feed Slot
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