BlackBerry RAV20CW Users Guide

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BlackBerry 7130e

Version 4.1

User Guide

BlackBerry 7130e Model Number: RAV20CN

Last modified: 15 August 2005

Part number: SWD_X_HH(EN)-069.000

At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.

Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.

©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion” symbol, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

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Published in Canada

1 Enterprise activation ............................................................................................................................................... 7

2 Phone...........................................................................................................................................................................9

3 Email messages .....................................................................................................................................................17

4 PIN messages ..........................................................................................................................................................23

5 SMS messages.........................................................................................................................................................25

6 MMS messages .......................................................................................................................................................27

7 Search........................................................................................................................................................................31

8 Attachments ............................................................................................................................................................33

9 Synchronizing data ................................................................................................................................................37

10 Backing up and restoring device data..............................................................................................................39

11 Typing........................................................................................................................................................................41

12 Browser .....................................................................................................................................................................45

13 Downloading ...........................................................................................................................................................49

14 Contacts....................................................................................................................................................................51

15 Calendar ...................................................................................................................................................................55

16 Tasks..........................................................................................................................................................................59

17 Memos.......................................................................................................................................................................61

18 Alarm.........................................................................................................................................................................63

19 Calculator.................................................................................................................................................................65

20 Bluetooth..................................................................................................................................................................67

21 Date and time .........................................................................................................................................................69

22 Profiles ......................................................................................................................................................................71

23 Screen display .........................................................................................................................................................75

24 Language..................................................................................................................................................................77

25 Power and battery..................................................................................................................................................79

26 Network coverage ..................................................................................................................................................81

27 Security .....................................................................................................................................................................83

28 Third-party program control................................................................................................................................89

29 BrickBreaker ............................................................................................................................................................93

30 Service books...........................................................................................................................................................95

31 Frequently asked questions.................................................................................................................................97

32 General — frequently asked questions..............................................................................................................99

33 Phone — frequently asked questions..............................................................................................................101

34 Email and PIN messages — frequently asked questions ...........................................................................103

35 SMS messages — frequently asked questions.............................................................................................. 109

36 MMS messages — frequently asked questions ............................................................................................111

37 Attachments — frequently asked questions.................................................................................................113

38 Synchronization — frequently asked questions ...........................................................................................117

39 Browser — frequently asked questions..........................................................................................................121

40 Contacts — frequently asked questions.........................................................................................................125

41 Calendar — frequently asked questions ........................................................................................................ 127

42 Bluetooth — frequently asked questions....................................................................................................... 129

43 Security — frequently asked questions..........................................................................................................131

44 Shortcuts ............................................................................................................................................................... 133

45 Legal notice ..........................................................................................................................................................135

Index....................................................................................................................................................................... 137

Enterprise activation

About enterprise activation Activate the device over the wireless network Verify activation status

About enterprise activation

Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.

If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator.

If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.

2. In the device options, click Advanced Options.

3. Click Enterprise Activation.

4. Type your corporate email address and the password provided to you by your system administrator.

5. Click the trackwheel.

6. Click Activate.

Note:

Limit the use of your BlackBerry® device until enterprise activation is complete.

Related topic

Why are some messages already on my device? (See page 104.)

Verify activation status

If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status.

If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise

Activation to check the activation status.

Activate the device over the wireless network

1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.

User Guide

Phone

Find your phone number Make phone calls Make emergency calls Turn on A-GPS support Change the privacy setting for location-based services Acquire the GPS position of your device Make calls using speed dial Check voice mail Answer calls Alternate between calls Mute calls Adjust the phone volume Turn on and off speakerphone Use other programs during calls Dial using letters Make three-way calls Assign speed dial numbers to keys Log calls Forward calls Set automatic volume control Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Set voice privacy change alert

Reset call timers Phone shortcuts Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make phone calls

On the Home screen, type a phone number. Press the

Send key. To end the call, press the End key.

Notes:

Press the Send key on any screen to open the phone. Select a contact, call log, or phone number link on any

screen and press the Send key to make a call.

Related topics

Add pauses or waits (See page 53.) Can I use the phone when the device or keyboard is

locked? (See page 101.)

Make emergency calls

You should be able to make emergency calls even if your BlackBerry® device is locked. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated.

To make an emergency call, perform one of the following actions:

• Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key.

User Guide

• Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.

Note:

Emergency calls can only be made to official emergency access numbers, for example 911 in North America.

Related topics

Turn on A-GPS support (See page 10.) About Emergency Callback Mode (See page 11.)

About A-GPS support

Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support.

If your device is enabled with A-GPS support, an emergency operator should be able to estimate your location when you make an emergency call or when your device is in Emergency Callback Mode.

Turn on A-GPS support

In the device options, click Advanced Options. Perform one of the following actions:

• To turn on and off A-GPS support for emergencies, click Location Based Services. Set the GPS

Services field to 911 Only/Location Off or Location Off/Location On (depending on your

service provider).

• To enable an operator to estimate your location at other times (subject to A-GPS limitations), set the

GPS Services field to Location On.

Warning:

In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.

Related topics

About A-GPS support (See page 10.) About Emergency Callback Mode (See page 11.)

About location-based services

The privacy setting for location-based services controls whether programs on your BlackBerry® device can use the GPS position of your device. For example, a program could use the GPS position of your device to give you driving directions. Contact your service provider for the availability of location-based services.

Change the privacy setting for location-based services

To set the privacy level for location-based services on your BlackBerry® device, in the device options, click Advanced Options. Click Location Based Services. Perform one of the following actions:

• To be prompted each time a location-based service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save.

• To prevent location-based service programs from using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save.

• To allow location-based service programs to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save.

Note:

If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations).

2: Phone

Related topics

About location-based services (See page 10.) Acquire the GPS position of your device (See page 11.)

Acquire the GPS position of your device

Your BlackBerry® Global Positioning System (GPS) location is determined using information from GPS satellites, and it is expressed as a longitude and latitude. To acquire your BlackBerry satellite position, in the device options, click Advanced Options. Click

Location Based Services. Click the trackwheel. Click Refresh GPS.

Note:

If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your BlackBerry device is exposed to a wide area of open sky.

Related topics

About A-GPS support (See page 10.) About location-based services (See page 10.) Change the privacy setting for location-based services

(See page 10.)

About Emergency Callback Mode

When you end an emergency call, the BlackBerry® device should enter Emergency Callback Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider, Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call.

In Emergency Callback Mode, you cannot send and receive messages or browse web pages.

Your device exits Emergency Callback Mode at any time if you make a non-emergency call.

Note:

To exit Emergency Callback Mode manually, click the trackwheel. Click Exit Emergency Callback Mode.

Make calls using speed dial

In the phone, hold the key that is assigned to the contact or phone number.

Note:

You can also use speed dial to make a phone call on the Home screen or in the messages list.

Related topics

Assign speed dial numbers to keys (See page 12.) Change speed dial numbers (See page 13.)

Check voice mail

In the phone, click the trackwheel. Click Call Voicemail.

Answer calls

To answer a call, click Answer. If you do not want to answer a call, click Ignore.

If you are already connected to a call and you receive another call, click Answer - Hold Current.

To end a call, press the End key.

Note:

You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call.

Related topics

Can I use the phone when the device or keyboard is locked? (See page 101.)

Use Bluetooth wireless technology during a call (See page 68.)

User Guide

Alternate between calls

During a call, if you receive an incoming call, click

Answer - Hold Current. Click the trackwheel. Click Flash to alternate between calls.

Notes:

You must subscribe to a call waiting service to alternate between calls.

You can also press the Enter key to alternate between calls.

Mute calls

To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute

Off.

Adjust the phone volume

To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down.

Turn on and off speakerphone

To turn on speakerphone, during a call, click the trackwheel. Click Activate Speakerphone.

To turn off speakerphone, during a call, click the trackwheel. Click Activate Handset.

Warning:

Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the for more information about using speakerphone safely.

BlackBerry Safety Information Booklet

Use other programs during calls

To use other device programs during a call, click the trackwheel. Click Home Screen.

Dial using letters

To type letters when dialing a phone number, use the multi-tap input method. Hold the Alt key. To type the first letter on the key, press the key once. To type the second letter on the key, press the key twice.

Note:

When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.

Make three-way calls

1. During a call, click the trackwheel.

2. Click 3-Way Call.

3. Type a phone number or click a contact.

4. Press the Enter key twice.

5. During the second call, click the trackwheel.

6. Click Flash.

Notes:

The Active Call screen shows that you are only connected to the second contact even though you are connected to both calls.

To disconnect from the second contact, click the trackwheel. Click Flash.

Related topic

Can I make three-way calls? (See page 101.)

Related topic

Use Bluetooth wireless technology during a call (See page 68.)

Assign speed dial numbers to keys

1. In the phone, click the trackwheel.

2. Click View Speed Dial List.

3. Click an unassigned key.

2: Phone

4. Click New Speed Dial.

5. Click a contact.

6. Click Add Speed Dial To <contact name>.

Note:

To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.

Related topic

Change speed dial numbers (See page 13.)

Change speed dial numbers

In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform

one of the following actions:

• To change the contact that is assigned to a speed

dial key, click Edit. Click a new contact. Click Add

Speed Dial To <contact name>.

• To assign the contact to a different speed dial key,

click Move. Roll the trackwheel to move the contact. Click the trackwheel.

• To delete a contact from the speed dial list, click

Delete.

About call logs

Call logs appear when you open the phone. Missed call logs also appear in the messages list.

Log calls

To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.

If you do not want any call logs to appear in the messages list, select None. Press the Space key.

Related topics

About call logs Manage call logs (See page 13.) Can I set the phone to display frequently called

numbers? (See page 102.) How do I change how long messages and phone call

logs remain in the messages list? (See page 106.)

Manage call logs

In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:

• To add notes to the call log, click Add Notes.

• To edit call log notes, click Edit Notes.

• To forward call log notes, click Forward.

• To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Forward calls

1. In the phone options, click Call Forwarding.

2. Click the type of calls to forward.

3. Click Do Not Forward or the current forwarding phone number.

4. Click Change Number.

5. Click a forwarding phone number.

6. Click the trackwheel.

7. C l ic k Save.

Note:

Before you enable call forwarding, verify that your service provider supports this feature, and that you have call forwarding phone numbers added. Contact your service provider for more information.

User Guide

Related topics

Add call forwarding phone numbers (See page 14.) Delete call forwarding phone numbers (See page 14.) Can I use call forwarding? (See page 102.) How do I edit the phone number to which my calls are

forwarded? (See page 102.)

Add call forwarding phone numbers

1. On the Call Forwarding screen, click a type of calls to forward.

2. Click New Number.

3. Type a phone number.

4. Press the Enter key.

5. Click the trackwheel.

6. Click Close.

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 102.)

Delete call forwarding phone numbers

On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete.

Set automatic volume control

In the phone options, click Enhanced Audio. Set the Automatic Volume Control field. Click the trackwheel. Click Save.

Related topic

About automatic volume control (See page 14.)

About smart dialing

You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.

If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the

X key and type the extension number.

Set default country and area codes

1. In the phone options, click Smart Dialing.

2. Set the Country Code and Area Code fields.

3. In the National Number Length field, set the

default length for phone numbers in your country.

4. Click the trackwheel.

5. Click Save.

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 102.)

About automatic volume control

Automatic volume control is designed to adjust the volume on your BlackBerry® device when you are using the phone in a noisy environment.

Note:

When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.

Warning:

If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly.

2: Phone

Related topic

About smart dialing (See page 14.)

Set corporate extension dialing

1. In the phone options, click Smart Dialing.

2. In the Number field, type the main phone number for a corporation.

3. Set how long the BlackBerry® device waits before dialing an extension.

4. In the Extension Length field, set the default length for extensions.

5. Click the trackwheel.

6. Click Save.

Related topic

About smart dialing (See page 14.)

Set voice mail options

In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click

Save.

Notes:

If your BlackBerry® device is provisioned for voice mail, the voice mail access number might already appear on the screen. Contact your service provider for more information about voice mail for your device.

If your device is not provisioned for voice mail, you can type the access number for a different voice mail system.

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text.

When TTY is enabled, an indicator appears in the device status section of the screen.

Note:

The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information.

Set the TTY option

In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save.

Related topics

About TTY (See page 15.) Can I use a TTY device with my device? (See page

102.)

About default call volume

You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call.

Set the default call volume

In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save.

Related topic

About default call volume (See page 15.)

About voice privacy

Depending on your service provider, your BlackBerry® device might support a voice privacy service. Depending on the status of the wireless network, the voice privacy status might change during a phone call. If voice privacy is active, a small “P” icon appears on the Active Call screen and in the device status section of the screen.

User Guide

You can set whether you receive notification when there is a change in voice privacy service during a call.

Set voice privacy change alert

In the phone options, click Sounds. Set the Privacy Alert field. Click the trackwheel. Click Save.

Related topic

About voice privacy (See page 15.)

Reset call timers

1. In the phone, click the trackwheel.

2. Click Status.

3. Click Last Call or Total Calls.

4. Click Clear Timer.

5. Click the trackwheel.

6. Click Save.

Phone shortcuts

To open the phone, press the Send key. To end a call, press the End key. To call a selected contact or phone number, press the

Send key. To call a speed dial number, hold the assigned key. To add an extension to a phone number, press the X

key. Type the extension number. To call your voice mail access number, hold 1. To type a letter in a number field, hold the Alt key. To

type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To turn mute on and off during a call, press the exclamation point (!) key.

To turn speakerphone on and off during a call, press the period (.) key.

To change the volume during a call, roll the trackwheel.

To move to the top of the call log list in the phone, press the Space key.

To insert a wait when typing a phone number, press the exclamation point (!) key.

To insert a pause when typing a phone number, press the comma (,) key.

To insert a plus sign (+) when typing a phone number, hold 0.

Email messages

Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Messages shortcuts Email and PIN messages — frequently asked questions

Open messages

An unopened message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.

Send email messages

1. In the messages list, click the trackwheel.

2. Click Compose Email.

3. In the To field, type an email address or a contact

name.

4. Click the trackwheel.

5. Type a message.

6. Click the trackwheel.

7. C l ic k Send.

Notes:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account.

Related topic

Search for contacts in your company address book (See page 53.)

User Guide

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add multiple contacts to a message

To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name.

To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc.

To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

1. When composing a message, click the trackwheel.

2. Click Options.

3. Set the Importance field to High or Low.

4. Click the trackwheel.

5. Click Save.

Resend sent messages

To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message.

To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message.

To resend your message to the same contact, in the open message, click the trackwheel. Click Resend.

Resend pending messages

Messages that appear in the messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:

• Save

• Reply

• Forward

• Forward As

• Reply To All

• Delete

Notes:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.

File messages

To file a message, click the message. Click File. Click a folder. Click File.

Notes:

To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

3: Email messages

Related topics

Can I file messages? (See page 105.) View filed messages (See page 19.)

View filed messages

To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.

To view messages that are stored in a specific folder, in the messages list, click the trackwheel. Click View

Folder. Click a folder. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key.

To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete

Prior.

Note:

When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.

Related topic

Reconcile deleted messages (See page 37.)

Mark messages as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.

To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.

Save a copy of messages sent from the device

In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save.

Note:

Copies of sent messages are stored in the Sent Items folder in your desktop email program.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message.

To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Add an auto signature

1. In the messages options, click Email Settings.

2. Set the Use Auto Signature field to Yes.

3. Type an auto signature.

4. Click the trackwheel.

5. Click Save.

Note:

You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.

Related topic

About auto signatures (See page 19.)

User Guide

About out-of-office replies

The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.

To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set an out-of-office reply

1. In the messages options, click Email Settings.

2. Set the Use Out Of Office Reply field to Yes.

3. Type a reply.

4. If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.

5. Click the trackwheel.

6. Click Save.

Note:

You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.

Related topic

About out-of-office replies (See page 20.)

About filters

You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header

only (sends messages with only the To, Sent, and From fields).

If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.

Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.

To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Create filters

1. In the messages options, click Email Filters.

2. Click the trackwheel.

3. Click New.

4. Set the filter information.

5. Click the trackwheel.

6. Click Save.

Notes:

To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click

Continue.

To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields.

You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.

Related topics

About filters (See page 20.) Manage filters (See page 21.) Create filters quickly (See page 21.)

3: Email messages

Manage filters

Click a filter. Perform one of the following actions:

• To turn on the filter, select a filter. Press the Space key.

• To view and edit a filter, click a filter. Click Edit.

• To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel.

• To delete the filter, click a filter. Click Delete.

Create filters quickly

In the messages list, click a message on which to base your filter. Perform one of the following actions:

• To create a filter based on the sender, click Filter

Sender. Type a title. Click the trackwheel. Click Save.

• To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save.

About folder redirection

If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.

To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set folder redirection

1. In the messages options, click Email Settings.

2. Click the trackwheel.

3. Click Folder Redirection.

4. Select the check boxes beside the folders from which messages should be forwarded.

5. Click the trackwheel.

6. Click Save.

Notes:

Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.

To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device.

You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.

Related topics

About folder redirection (See page 21.) How do I stop messages that are sent from my desktop

email program from appearing on my device? (See page 107.)

How do I make changes to the folders on my device? (See page 107.)

Messages shortcuts

To open a selected message, press the Enter key. To compose a message from the messages list, press

the comma (,) key. To reply to a message, press the exclamation point (!)

key. To forward a message, press the period (.) key. To reply to all, press the question mark (?) key. To move down a page, press 9. To move up a page, press 3. To view sent messages or call logs for outgoing phone

calls, in the messages list, press the Alt key + the period (.) key.

To view received messages or call logs for incoming phone calls, in the messages list, press the Alt key + 3.

User Guide

To view voice mail messages, in the messages list, press the Alt key + 7.

To move to the last cursor position in a received message, press 5.

PIN messages

About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Messages shortcuts Email and PIN messages — frequently asked questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

When your PIN message is delivered to the recipient, in the messages list, a D appears with a check mark beside the PIN message.

Find your PIN

In the device options, click Status.

Note:

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.

Send PIN messages

1. In the messages list, click the trackwheel.

2. Click Compose PIN.

3. In the To field, type a PIN or a contact name.

4. Type a message.

5. Click the trackwheel.

6. Click Send.

Note:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

Manage PIN messages

Open a message. Click the trackwheel. Click one of the following menu items:

• Save

• Reply

• Forward

• Forward As

• Reply To All

• Delete

User Guide

Note:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

SMS messages

About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to SMS messages Save draft messages Manage SMS messages Resend sent SMS messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Messages shortcuts SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider enables for SMS.

You can send SMS messages to contacts who have SMS-compatible phone numbers.

Note:

If your BlackBerry® device supports sending SMS messages to email addresses, you can also send SMS messages to contacts who have email addresses.

Find your SMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.

Type an SMS number

Contact your service provider for more information about SMS number format. Your service provider might require that all SMS numbers include the area code and other prefixes.

Note:

In the phone options, set your smart-dialing options to avoid typing the country code and area code.

Related topic

About smart dialing (See page 14.)

Open SMS messages

An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Send SMS messages

1. In the messages list, click the trackwheel.

2. Click Compose SMS.

3. Click [Use Once].

4. Click SMS.

5. Click Phone.

6. Type an SMS-compatible phone number.

User Guide

7. Click the trackwheel.

8. Click Continue.

9. Type a message.

10. Click the trackwheel.

11 . C l i c k Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click

Compose SMS.

If your BlackBerry® device supports sending SMS messages to email addresses, you can select the destination address as an email address after you click [Use Once].

To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS

Related topic

Why can’t I send SMS messages? (See page 109.)

Add contacts to SMS messages

When composing an SMS message, click the trackwheel. Click Add Recipient.

• Delete

Note:

To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History.

Resend sent SMS messages

To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend.

Note:

If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially.

Note:

You can send an SMS message to up to ten recipients.

Related topic

Type an SMS number (See page 25.)

Manage SMS messages

Open a message. Click the trackwheel. Click one of the following menu items:

• Save

• Reply

• Forward

• Forward As

MMS messages

About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or

calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Messages shortcuts Manage MMS messages

About MMS messages

With an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS.

If your service provider supports MMS, you can send MMS messages that contain .jpg, .gif, .wbmp, .png, .smil, .midi, .mp3, vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg, .gif, .wbmp, .png, .midi, .mp3, .txt, .vcf, .vcs, or .smil content.

You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB.

You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.

Find your MMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.

Open MMS messages

An unopened MMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve.

Send MMS messages

1. In the messages list, click the trackwheel.

2. Click Compose MMS.

3. Click [Use Once].

4. Click MMS.

5. Select a send method.

6. Type an MMS-compatible phone number or an email address.

7. Click the trackwheel.

8. Click Continue.

9. Type a message.

10. Click the trackwheel.

User Guide

11 . C l i c k Attach Address, Attach Appointment,

Attach Picture, or Attach Audio.

12. Click a contact, appointment, image, or audio file.

13. C li ck Continue.

14. Click the trackwheel.

15. Clic k Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click

Compose MMS.

To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS

If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the

Space key.

Related topic

Can I send and receive MMS messages? (See page 111 . )

Send MMS messages from the browser, pictures list, or calendar

1. In the browser or pictures list, click an image. In the calendar, click an appointment.

2. Click Send As MMS.

3. Add a contact.

4. Type a message.

5. Click the trackwheel.

6. Click Send.

3. Set the Confirm Delivery and Confirm Read

fields.

4. Click the trackwheel.

5. Click Save.

Related topic

Can I configure notification for all MMS messages? (See page 111.)

Manage MMS message attachments

In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items:

• Save

• Add To Calendar

• Add Contact

Notes:

Images are saved in the pictures list. To play an audio file, click Play. Roll the trackwheel to

increase or decrease the volume. To stop playing the file, click the trackwheel.

Manage MMS messages

In an open MMS message, click the trackwheel. Click one of the following menu items:

• Save

• Reply

• Forward

• Reply To All

• Delete

Set delivery and read notification

1. When composing an MMS message, click the trackwheel.

2. Click Options.

Notes:

When you reply to an MMS message, the previous message is not included.

You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.

Additional options might also be available if the message contains .smil content.

6: MMS messages

User Guide

Search

About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts

About search

In the messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.

You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list.

Search the messages list

1. In the messages list, click the trackwheel.

2. Click Search.

3. Set the search criteria.

4. Click the trackwheel.

5. Click Search.

Notes:

To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save.

If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.

Related topics

Recall searches (See page 31.) Manage saved searches (See page 31.) Search for messages from a specific contact (See page

32.) Search for messages with a specific subject (See page

32.) Search for PIM items (See page 32.)

Recall searches

To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.

Manage saved searches

In the list of saved searches, click a search. Click one of the following menu items:

• Select Search

• Edit Search

• Delete Search

User Guide

Note:

To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.

Related topic

Recall searches

Search for messages from a specific contact

To search for all messages received from a specific sender, in the messages list, click a message. Click

Search Sender.

To search for all messages sent to a specific recipient, in the messages list, click a message. Click Search

Recipient.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.

Search for messages with a specific subject

To search for all messages with the same subject, click a message. Click Search Subject.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.

Search for PIM items

1. In the search program, in the Text field, type text

to search for.

2. In the Name field, type a contact name to search

for.

3. Select one or more programs.

4. Click the trackwheel.

5. Click Search.

Notes:

If you type more than one word in the Text or Name field, all the words must appear for the search to be successful.

File attachments are not searched when you search PIM items.

Related topic

How do I search for text in a file attachment? (See page 114.)

Search shortcuts

To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text.

To search for a contact, in a list of contacts, type the contact name or initials separated by a space.

To stop a search that is in progress, press the Escape button.

Attachments

About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts Attachments — frequently asked questions

About attachments

You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device.

In the messages list, a paper clip icon appears beside messages with attachments.

Related topic

Can I view file attachments on my device? (See page 11 3 . )

Open a file attachment

1. In a message, click the trackwheel.

2. Click Open Attachment.

3. Click the attachment.

4. Click Expand.

5. Perform one of the following actions:

• To open a table of contents for the file

attachment, click Table of Contents.

• To open the file attachment, click Full

Content.

6. Click Retrieve.

Note:

To reopen an image attachment quickly, in the message, click the attachment image. Click Open

Attachment.

Open embedded content

In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button.

Examples of embedded content include tables, images, footnotes, text boxes, or comments.

View tables in attachments

To preview a table that is embedded in a document, click the table link. Click Retrieve.

To view the full table in the table preview, click the Table Link link. Click Retrieve.

User Guide

View attachment information

To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions:

• If you have opened the complete file attachment, click View Info.

• If you have not opened the complete file attachment, click Retrieve Info.

Navigate spreadsheet attachments

To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.

To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel.

To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell.

To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.

To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions:

• If the worksheet has been retrieved (underlined with a solid line), click View.

• If the worksheet has not been retrieved (underlined with a dashed line), click Retrieve.

To view all the worksheets in the table of contents, click the trackwheel. Click More.

Navigate image attachments

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

To view an image in more detail after zooming in, click the trackwheel. Click Enhance.

To view an image at a higher resolution, click the trackwheel. Click Full Image.

To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.

To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions:

• If the page has been retrieved (underlined with a

solid line), click View.

• If the page has not been retrieved (underlined

with a dashed line), click Retrieve.

To view all the pages in the table of contents, click the trackwheel. Click More.

View presentations

To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides.

To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show.

To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text.

To view both text and slides, in the presentation, click the trackwheel. Click View Both.

8: Attachments

Note:

To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

Related topic

Navigate presentation attachments (See page 35.)

Navigate presentation attachments

To view the next slide in a presentation, click the trackwheel. Click Next Slide.

To view the previous slide in a presentation, click the trackwheel. Click Prev Slide.

To stop a slide show, click the trackwheel. Click Close. To zoom, rotate, enhance, or save a slide, in slide view

or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item.

Note:

You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

About vCard address book attachments

Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact.

Manage vCard address book attachments

To view a vCard® attachment, in an open message, click the attachment. Click View Attachment.

To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book.

To update contact information, in an address book attachment, click the trackwheel. Click Update

Address.

Related topic

About vCard address book attachments (See page 35.)

Attachments shortcuts

To change the column size, press the exclamation point (!) key.

To move to a specific cell, press 5. To display the contents of a cell, press the Space key. To zoom into an image, press 3. To continue zooming

into an image, hold the Shift key and roll the trackwheel.

To zoom out of an image, press 9. To continue zooming out of an image, hold the Shift key and roll the trackwheel.

To zoom to the original image size, press 5. To rotate an image, press the period (.) key. To view the next slide in a presentation, press 6. To view the previous slide in a presentation, press 4. To view a presentation as a slide show, press the

question mark (?) key. To stop a slide show, hold the Escape button. To move between presentation views, in a

presentation, press the Symbol key.

User Guide

Synchronizing data

About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Synchronization — frequently asked questions

About email reconciliation

If you turn on email reconciliation, any messages that you file or delete on your BlackBerry® device should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device.

If your device integration option supports wireless email reconciliation, changes are reconciled over the wireless network.

If your device integration option does not support wireless email reconciliation, changes can be reconciled using the BlackBerry Desktop Software. See the

BlackBerry Desktop Software Online Help

information about manual email reconciliation.

Related topic

Can I reconcile email messages over the wireless network? (See page 117.)

for more

Turn on wireless email reconciliation

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. Click the trackwheel. Click Save.

Note:

Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device.

Related topic

Can I reconcile email messages over the wireless network? (See page 117.)

Reconcile deleted messages

To set how deleted messages are reconciled between your BlackBerry® device and desktop email program, in the messages options, click Email Reconciliation. Set the Delete On field. Click the trackwheel. Click

Save.

Note:

Set the email reconciliation option for each email account that is integrated with your device.

Related topic

Delete multiple messages at one time (See page 19.)

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your BlackBerry® device and in your desktop email program are similar.

User Guide

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. See the

BlackBerry Desktop Software Online Help

information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software.

Related topic

Can I synchronize PIM items over the wireless network? (See page 117.)

for more

Turn on wireless PIM synchronization

In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save.

If the Wireless Synchronization option does not appear on the BlackBerry® device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the

Software Online Help

BlackBerry Desktop

for more information.

Related topic

Can I synchronize PIM items over the wireless network? (See page 117.)

Notes:

If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization.

If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software.

Backing up and restoring device data

About backing up and restoring device data Restore device data

About backing up and restoring device data

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up.

If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the

BlackBerry Desktop Software Online Help

information about backing up and restoring device data manually.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation.

for more

5. Click Activate.

Restore device data

1. In the device options, click Advanced Options.

2. Click Enterprise Activation.

3. Type your corporate email address and the password supplied by your system administrator.

4. Click the trackwheel.

User Guide

Typing

Type text Cut or copy text Paste text About AutoText Use AutoText Create AutoText entries Manage AutoText entries Add entries to the custom word list Manage the custom word list Set the cursor speed Typing shortcuts Typing — frequently asked questions

Type text

To type in most fields, use the SureType™ input method. Press each letter key once until you have typed an entire word. When you use SureType technology, the letters on the screen should change automatically until the word is complete.

For example, to type the word run, press ER + UI + BN. Press the Space key.

If you type all the letters in a word and the word does not appear correctly, or if more than one word is available for the keys that you pressed, use the list that appears on the screen to build a word.

• To move through selections in the list, press the Next key. You can also roll the trackwheel to move forward and backward in the list.

• To choose a selection from the list and continue

typing the same word, press the Enter key or click the trackwheel.

• To choose a selection from the list and begin

typing a new word, press the Space key.

• To delete letters that you have typed, press the

Backspace/Delete key.

Related topic

Typing shortcuts (See page 43.)

Cut or copy text

1. Click the trackwheel.

2. Click Select.

3. Select text.

4. Click the trackwheel.

5. Click Cut or Copy.

Paste text

Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.

Related topic

Copy and paste calculations (See page 65.)

About AutoText

AutoText is designed to replace specific text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words.

User Guide

Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.

You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with

talk to you later.

Use AutoText

To use AutoText, type an AutoText entry. Press the

Space key.

Related topics

About AutoText (See page 41.) Create AutoText entries (See page 42.) Turn off AutoText for SMS messages (See page 42.)

Create AutoText entries

1. In the device options, click AutoText.

2. Click the trackwheel.

3. Click New.

4. In the Replace field, type the text to replace.

5. In the With field, type the text that should appear.

6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase).

7. Set the language.

8. Click the trackwheel.

9. Click Save.

Related topic

What is the Insert Macro menu item? (See page 44.) Turn off AutoText for SMS messages (See page 42.)

Manage AutoText entries

In the device options, click AutoText. Click an AutoText entry. Click one of the following menu items:

• Edit

• Delete

Related topic

Turn off AutoText for SMS messages (See page 42.)

Turn off AutoText for SMS messages

In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save.

About the custom word list

When you type, the BlackBerry® device displays possible words and letter combinations in a list below the text. If you type a word or letter combination that the device does not recognize, the word or letter combination is added to the custom word list. The next time that you type the word or letter combination, you can select it from the list that appears.

You can also add entries manually to the custom word list.

If you do not use the words on the custom word list, they are deleted after a period of time.

Add entries to the custom word list

1. In the device options, click Custom Wordlist.

2. Click the trackwheel.

3. Click New.

4. Type a word or letter combination.

5. Click the trackwheel.

6. Click the trackwheel.

7. C l ic k Save.

11: Typing

Related topic

About the custom word list (See page 42.)

Manage the custom word list

In the device options, click Custom Wordlist. Click an entry. Click one of the following menu items:

• Edit

• Delete

• Clear Custom Wordlist

Set the cursor speed

In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save.

Typing shortcuts

To type words quickly using the SureType™ input method, type the entire word before you attempt to make a correction.

To scroll through the list that appears when you type, press the Next key or roll the trackwheel.

To choose a selected item in the list that appears when you type, press the Enter key or click the trackwheel.

To finish typing a word and begin typing a new word, press the Space key.

To insert a period, press the Space key twice. The next letter is capitalized.

To capitalize a letter, hold the letter key until the capitalized letter appears.

To type the alternate character on a key, press the Alt key and press the character key.

To type a symbol, press the Alt key + the Symbol key. To view more symbols, press the Symbol key again. Type the letter that appears below the symbol.

To type an accent or special character, hold the letter key and roll the trackwheel. Click a selected character.

To insert the at sign (@) and periods in an Email field, press the Space key.

To turn on NUM lock, press the Shift key + the Alt key. To turn off NUM lock, press the Alt key. To switch between the SureType and multi-tap input

methods in a text field, hold the * key. To type a number in a number field, press a number

key. You do not need to press the Alt key. To type a letter in a number field, hold the Alt key and

use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To type a password, use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To type a number in a password field, hold the Alt key and press the number key.

To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key.

Typing — frequently asked questions

Can I turn off address book name recognition when I type?

Can I prevent words from being added to my custom word list automatically?

Can I change the order of items in the list that appears when I type?

How do I type a word that my device does not recognize?

Can I change the input method for my device? What is the Insert Macro menu item? How do I undo an AutoText change? When I type words, an indicator appears at the end of

the word list. What does this indicator mean?

User Guide

Can I turn off address book name recognition when I type?

Your BlackBerry® device should recognize the names of contacts when you type them. To turn off address book name recognition, in the device options, click

Language. Click Input Options. Set the Use Address Book as Data Source field to Off. Save the changes.

Can I prevent words from being added to my custom word list automatically?

Yes. In the device options, click Language. Click Input Options. Set the Auto Word Learning and Auto Word Learning from Messages fields to Off. Save the

changes.

Can I change the order of items in the list that appears when I type?

Yes. The most frequently chosen words or letter combinations appear at the top of the list. To set your BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language. Click Options. Set the Frequency Learning field to

Off.

Can I change the input method for my device?

Yes. Your BlackBerry® device uses the SureType™ input method in most text fields and the multi-tap input method in phone number and password fields.

To switch between input methods when you are typing, hold the * key.

To use the multi-tap input method in all fields, in the device options, click Language. Set the Input Method field to <Language> Multitap. Save the changes.

To use the SureType input method in most fields except the password and number fields, in the device options, click Language. Set the Input Method to

<Language>. Save the changes.

What is the Insert Macro menu item?

The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries.

How do I undo an AutoText change?

If you type text and the AutoText feature automatically replaces it, you can undo the change by pressing the Backspace/Delete key twice.

How do I type a word that my device does not recognize?

Use the list to help you type text such as an unrecognized word, acronym, or web address. Press the first letter key once. To select a letter from the list, press the Next key. Press the subsequent letter key in the word. To select the correct letter combination from the list, press the Next key. Continue to type and select the correct letters until the text that you want to type appears in the list. To select from the list, press the Enter key.

When I type words, an indicator appears at the end of the word list. What does this indicator mean?

If the current input language of your BlackBerry® device is different from the default language of your device, a rectangle with the short form of the current input language appears in the word list.

Browser

About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Create bookmarks Manage bookmarks Clear browser caches About WTLS Browser shortcuts Browser — frequently asked questions

About the browser

Your BlackBerry® device supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services.

Use the WAP Browser on your device to view WML web pages.

Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.

Use the Internet Browser, which is available from some service providers, to view HTML web pages. Contact your service provider for more information about Internet Browser support.

Go to web pages

1. In the browser, click the trackwheel.

2. Click Go To.

3. Type a web address.

4. Click the trackwheel.

5. Click OK.

Notes:

To insert a period, press the Space key. To insert a slash mark (/), press the Shift key + the

Space key. The Go To dialog box tracks the web addresses that

you type. To go to a web page on the list, click the web address. Click OK.

Use the browser

To select text and images as you scroll through a web page, click the trackwheel. Click Select Mode.

To select only links and fields as you scroll through a web page, click the trackwheel. Click View Mode.

User Guide

To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key.

To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click

Stop.

To view the previous web page in the history, click the trackwheel. Click Back.

To view the next web page in the history, click the trackwheel. Click Forward.

To go to your home page, click the trackwheel. Click

Home.

To view a list of the last 20 web pages that you visited, click the trackwheel. Click History.

To refresh the current web page, click the trackwheel. Click Refresh.

To view the address for the current web page, click the trackwheel. Click Page Address.

To view the address for a link, click the link. Click Link

Address.

To view the address for an image, click the image. Click Image Address.

To move the browser to the background to use another program, click the trackwheel. Click Hide.

To close the browser, click the trackwheel. Click Close.

Related topic

Navigate images (See page 46.)

Navigate images

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

Note:

You can navigate full images or images in the pictures list.

Copy links, images, or web page addresses

On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address.

To paste the address, place the cursor where you want to insert the copied text. Click the trackwheel. Click

Paste.

View images

To set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes. Click the trackwheel. Click Save.

To load some images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images.

To view an image on its own page, click the image. Click Full Image. To return to the web page, click the trackwheel. Click Back.

Related topic

How do I select images and text on a web page? (See page 122.)

Send links or images in email messages

1. On a web page, click a link or image.

2. Click Link Address or Image Address.

3. Click Send Address.

4. In the To field, type an email address or a contact

name.

12: Browser

5. Type a message.

6. Click the trackwheel.

7. C l ic k Send.

Note:

To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message.

Related topic

How do I select images and text on a web page? (See page 122.)

Save images

You can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. On a web page, click an image. Click Save Image. After the image is saved in the pictures list, click the trackwheel. Click Save.

Note:

Depending on your service provider, you might not be able to save images.

Related topics

Set the Home screen background image (See page

75.)

Navigate images (See page 46.) How do I select images and text on a web page? (See

page 122.)

Manage saved images

In the pictures list, click an image. Click one of the following menu items:

• Open

• Delete

View files

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link.

Save web page requests

While a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.

You can also save a web page that has finished loading in the messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click

Save Page.

Note:

A saved web page displays content that was current at the time that the web page was saved. To update the content on a saved page, click the trackwheel. Click

Refresh.

Create bookmarks

On a web page, click the trackwheel. Click Add Bookmark.

Manage bookmarks

In the bookmarks list, click a bookmark. Click one of the following menu items:

• Edit Bookmark

• Delete Bookmark

Related topic

Organize bookmarks into folders (See page 48.)

User Guide

Organize bookmarks into folders

In the bookmarks list, click a folder. Perform one of the following actions:

• To add a folder, click Add Subfolder.

• To open a bookmark folder with subfolders, click

Expand.

• To close a bookmark folder with subfolders, click

Collapse.

• To rename a folder that you added, click the trackwheel. Click Rename Folder.

• To move a bookmark into a folder, click the bookmark. Click Move Bookmark. Roll the trackwheel to move the bookmark. Click the trackwheel.

Clear browser caches

In the browser options, click Cache Operations. Click the button for a type of cache.

About WTLS

Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services.

To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. In the Go To field, edit the text. Click the trackwheel. Click OK.

To move to the next page in the history, press 6. To move to the previous page in the history, press 4. To move down a page, press 9. To move up a page, press 3. To view a file link, press the Enter key. To stop a web page from loading, press the Escape

button. To move to a specific web page, press the period (.)

key. To move between full-screen mode and normal mode,

press the exclamation point (!) key. To close the browser, hold the Escape button.

Related topic

How do I set WAP Browser security options? (See page 12 3. )

Browser shortcuts

To return to the last page that you viewed, press the Escape button.

To insert a period in the Go To dialog box, press the Space key.

To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.

Downloading

Download programs Manage programs Prevent third-party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Downloading — frequently asked questions

Download programs

On a web page, click a link for a program. Click Get Link. Click Download. Click OK.

Related topics

Why did a new program appear on my device? (See page 50.)

Legal notice (See page 135.)

Manage programs

To view a list of programs that are currently loaded on your BlackBerry® device, in the device options, click Advanced Options. Click Applications.

To view details for a third-party program, on the Applications screen, click the program. Click

Properties.

To delete a third-party program, click the program. Click Delete.

Related topic

Legal notice (See page 135.)

Download ring tones

1. On a web page, click a .mid or .mp3 file link.

2. Click Get Link.

3. Click Menu.

4. Click Save.

5. Type a name for the ring tone.

6. Click OK.

Note:

Your service provider might have supplied a link to a preferred vendor of ring tones. In the profiles list, click the trackwheel. Click Show Tunes. Click the trackwheel. Click Download Tunes.

Related topics

Can I listen to a ring tone before I download it? (See page 50.)

Manage ring tones (See page 71.) About profiles (See page 71.) Legal notice (See page 135.)

About browser push

Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news.

User Guide

You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.

Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information.

When you receive a notification, an icon should appear in the messages list.

If you set the browser push notification to Prompt, a dialog box appears when you receive a notification.

If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender.

If you set the browser push notification to Reject, you receive no additional notification.

Turn on browser push

1. In the device options, click Advanced Options.

2. Click Browser Push.

3. Select one or more of the check boxes.

4. Set the options for browser push notification types.

5. Click the trackwheel.

6. Click Save.

Note:

If you turn on browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box.

Related topics

About browser push (See page 49.) About the browser (See page 45.)

Downloading — frequently asked questions

Why can’t I load new programs onto my device? Why did a new program appear on my device? What software version do I have on my device? Can I listen to a ring tone before I download it?

Why can’t I load new programs onto my device?

Verify that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.

Your device must also have sufficient available memory to load a program.

If the program still does not load and your device is integrated with an account that uses the BlackBerry Enterprise Server™, certain programs might not be available to you. Contact your system administrator for more information.

Why did a new program appear on my device?

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your system administrator can send selected programs over the wireless network. Contact your system administrator for more information.

Can I listen to a ring tone before I download it?

Yes. On a web page, click a ring tone file link. Click Get Link.

To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.

Contacts

Add contacts Manage contacts Create mailing lists Manage mailing lists Manage contacts in mailing lists Add a phone tune for a contact Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Add pauses or waits Search for contacts in your company address book Search for PIM items Contacts — frequently asked questions

Add contacts

1. In the address book, click the trackwheel.

2. Click New Address.

3. Type the contact information.

4. Click the trackwheel.

5. Click Save.

Note:

To add a contact from a message, memo, call log, or web page, click the contact. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save.

Manage contacts

Click a contact. Click one of the following menu items:

• View

• Edit

• Delete

Related topic

Share your address book with a paired Bluetoothenabled device (See page 68.)

Create mailing lists

1. In the address book, click the trackwheel.

2. Click New Group.

3. Type a name for the mailing list.

4. Click the trackwheel.

5. Click Add Member.

6. Click a contact.

7. C l ic k Continue.

8. Repeat steps 4 to 7 to add other contacts to the mailing list.

9. Click the trackwheel.

10. Click Save Group.

Note:

If you create a mailing list, it is not copied to or from your desktop email program.

Manage mailing lists

Click a mailing list. Click one of the following menu items:

User Guide

• View Group

• Edit Group

• Delete Group

Manage contacts in mailing lists

Click a contact. Click one of the following menu items:

• View Member

• Change Member

• Delete Member

• Add Member

Note:

When you delete members from a group or delete a group, the contacts remain in the address book.

About custom phone tunes

You can add a custom phone tune for a contact without changing other notifications.

Custom phone tune settings appear in both the address book and the profiles list. When you add a custom phone tune to a contact, a new profile exception appears in the profiles list as “Calls From <contact>.” Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program.

Add a phone tune for a contact

1. In the address book, click a contact.

2. Click Edit.

3. Click the trackwheel.

4. Click Add Custom Phone Tune.

5. Set a phone tune.

6. Click the trackwheel.

7. C l ic k Save.

Related topic

About custom phone tunes (See page 52.) Create profile exceptions (See page 72.)

About categories

You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.

Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in your desktop email program.

Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs.

Create categories

1. In the address book, task list, or memos list, click the trackwheel.

2. Click Filter.

3. Click the trackwheel.

4. Click New.

5. Type a name for the category.

6. Press the Enter key.

7. Click the trackwheel.

8. Click Close.

Related topic

About categories (See page 52.)

14: Contacts

Apply categories to contacts, tasks, or memos

1. When creating or editing a contact, task, or memo, click the trackwheel.

2. Click Categories.

3. Select a category.

4. Press the Space key.

5. Click the trackwheel.

6. Click Save.

Sort contacts, tasks, or memos by category

In the address book, task list, or memos list, click the trackwheel. Click Filter. Select a category. Press the

Space key.

Note:

To view your full list of contacts again, click the trackwheel. Click Filter. Clear the check box beside the selected category.

Delete categories

In the address book, task list, or memos list, click the trackwheel. Click Filter. Click a category. Click Delete.

Note:

When you delete a category, the category is deleted, but any contacts, tasks, or memos to which the category applied are not deleted.

Add pauses or waits

When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or

Add Pause. Type the additional numbers.

Related topic

About pauses and waits (See page 53.)

About remote address book search

To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®. Contact your system administrator for more information.

Search for contacts in your company address book

In the address book, click the trackwheel. Click Lookup. Type the name of a contact. Click the trackwheel.

Note:

You can also type part of a contact name to widen the search results.

Related topics

About remote address book search (See page 53.)

About pauses and waits

Use a wait or a pause to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).

Manage remote address book search results (See page

53.)

Manage remote address book search results

In the remote address book search results, click a contact. Perform one of the following actions:

User Guide

• To add a contact to your address book, click Add.

• To add all the contacts found during the search, click Add All.

• To view information for a contact, click View.

• To delete a contact from the search results, click

Delete.

• To delete the search results, click Delete Lookup.

• To start a new search, click Lookup.

Calendar

About the calendar Change the calendar view Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings Manage appointments and meetings Respond to meeting invitations Manage meeting participants Search for PIM items Calendar shortcuts Calendar — frequently asked questions

About the calendar

In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list.

Change the calendar view

To change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view.

To change the default view that appears when you open the calendar, in the calendar options, set the

Initial View field. Click the trackwheel. Click Save.

Navigate the calendar

To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel.

To go to the current date, click the trackwheel. Click

Today.

To move forward or back by a time period, click the trackwheel. Click Prev or Next.

Schedule appointments

1. In the calendar, click the trackwheel.

2. Click New.

3. Type the appointment details.

4. If the appointment is recurring, set how frequently it should recur.

5. Click the trackwheel.

6. Click Save.

Notes:

If your appointment recurs, perform the following actions:

Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3.

Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Space key.

User Guide

Related topics

Change the default reminder time for appointments and meetings (See page 56.)

About power off and reminders (See page 79.)

Schedule appointments quickly

In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start

time, type the subject of the appointment. Type a location in parentheses. Click the trackwheel.

Note:

To change the start and end times, after typing the location, hold the Shift key and roll the trackwheel. To change the end time only, roll the trackwheel.

Related topics

Change the default reminder time for appointments and meetings (See page 56.)

About power off and reminders (See page 79.)

Change the default reminder time for appointments and meetings

In the calendar options, set the Default Reminder field to the amount of time before the appointment that the BlackBerry® device should remind you. The default is 15 minutes.

Related topics

About power off and reminders (See page 79.) Can I set a snooze time for task and calendar

reminders? (See page 128.) What is dismissed if I click Dismiss All in a reminder?

(See page 128.)

Schedule meetings

1. In the calendar, click the trackwheel.

2. Click New.

3. Type the meeting details.

4. If the meeting is recurring, set how frequently it should recur.

5. Click the trackwheel.

6. Click Invite Attendee.

7. Click a contact.

8. Click Invite.

9. Repeat steps 5 to 8 to add other contacts to your meeting.

10. Click the trackwheel.

11 . C l i c k Save.

Notes:

If your meeting recurs, perform the following actions: Set the Every field to change the frequency of the

appointment. For example, to set an appointment to recur every three days, set the Every field to 3.

Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly appointment should recur. To select a day, press the

Space key.

Related topics

Change the default reminder time for appointments and meetings (See page 56.)

About power off and reminders (See page 79.)

Manage appointments and meetings

To view your list of appointments, in Month view, click a day. Click View Appts.

To view or change details for an appointment or meeting, click the appointment or meeting. Click

Open.

To delete an appointment or meeting, click the appointment or meeting. Click Delete.

Respond to meeting invitations

In an open meeting invitation, click the trackwheel. Click one of the following menu items:

• Accept or Accept with comments

• Tentative or Tentative with comments

• Decline or Decline with comments

Notes:

To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar.

If you delete a meeting invitation from the messages list before you accept or decline it, the meeting is deleted from your desktop calendar.

Manage meeting participants

Open a meeting. In an Accepted or Declined field, click a contact. Click one of the following menu items:

• Invite Attendee

• Change Attendee

• Remove Attendee

15: Calendar

Calendar shortcuts

For these shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to

No.

To create an appointment, press the period (.) key. To move to the next day, week, or month, press 6. To move to the previous day, week, or month, press 4. To move the cursor horizontally in Week view, hold the

Alt key and roll the trackwheel. To move the cursor vertically in Month view, hold the

Alt key and roll the trackwheel.

User Guide

Tasks

Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Tasks — frequently asked questions

Create tasks

1. In the task list, click the trackwheel.

2. Click New.

3. Type the task details.

4. Set a due date for the task.

5. If the task is recurring, set how frequently it should recur.

6. Click the trackwheel.

7. C l ic k Save.

Notes:

If your task recurs, perform the following actions: Set the Every field to change the frequency of the

task. For example, to set a task to recur every three days, set the Every field to 3.

Select the Relative Date check box for the task to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key.

Manage tasks

Click a task. Click one of the following menu items:

• Open

• Delete

• Delete Completed

• Mark Completed

• Mark In Progress

• Hide Completed

Change task status

To change the status for a task to Waiting or Deferred, open the task. Edit the Status field.

Tasks — frequently asked questions

Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?

Can I change how my contacts or tasks display? Can I clear all the categories that apply to a contact,

task, or memo? How do I know how many contacts, calendar entries,

tasks, or memos I have saved? Can I set a snooze time for task and calendar

reminders? What is dismissed if I click Dismiss All in a reminder? Can I show tasks in the device calendar?

User Guide

Memos

Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions

Write memos

1. In the memos list, click the trackwheel.

2. Click New.

3. Type a title.

4. Type the body of the memo.

5. Click the trackwheel.

6. Click Save.

Manage memos

Click a memo. Click one of the following menu items:

• View

• Edit

• Delete

Can I clear all the categories that apply to a contact, task, or memo?

How do I know how many contacts, calendar entries, tasks, or memos I have saved?

Memos — frequently asked questions

Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?

User Guide

Alarm

Set the alarm Silence the alarm Turn off the alarm Alarm — frequently asked questions

Set the alarm

1. In the alarm, set the Daily Alarm field to On.

2. Set the time when the alarm should sound.

3. Set whether to snooze the alarm and the length of the snooze.

4. Set a type of notification for the alarm.

5. Click the trackwheel.

6. Click Save.

When you set the alarm, a bell icon appears beside the date in the device status section of the screen.

Related topic

About power off and reminders (See page 79.)

Silence the alarm

Press any key. If snooze is enabled, in the Daily Alarm dialog box, click Snooze.

How do I change the alarm volume? What is the escalating volume level?

Why didn’t my alarm notify me on a Saturday or Sunday?

In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays.

How do I change the alarm volume?

In the alarm, set the Volume field. When you set the volume, you can also customize the

notification, including the tune and the number of times that the tune plays.

Turn off the alarm

In the alarm, set the Daily Alarm field to Off.

Alarm — frequently asked questions

Why didn’t my alarm notify me on a Saturday or Sunday?

User Guide

Calculator

Use the calculator memory Copy and paste calculations Convert measurements Calculator shortcuts

Use the calculator memory

To store a number in the memory, type a number. Press the Alt key + the period (.) key.

To recall the number in the memory, press the Alt key + the comma (,) key.

To delete the number in the memory, press the Alt key + the Backspace/Delete key.

To subtract from the number that is currently stored in the memory, type a number. Press the Alt key + the exclamation point (!) key.

Copy and paste calculations

Click the trackwheel. Click Copy. To paste the calculation back into the calculator

display or into another program, click the trackwheel. Click Paste.

Calculator shortcuts

To display the result of your calculation, press the

Enter key.

Convert measurements

In the calculator, type a number. Click the trackwheel. Perform one of the following actions:

• To convert the number from imperial to metric, click To Metric.

• To convert the number from metric to imperial, click From Metric. Click a conversion type.

User Guide

Bluetooth

About Bluetooth wireless technology Turn on or off the Bluetooth radio Pair with another Bluetooth-enabled device Manage paired Bluetooth-enabled devices Set how your BlackBerry device appears to other

Bluetooth-enabled devices Use Bluetooth wireless technology during a call Share your address book with a paired Bluetooth-

enabled device Bluetooth — frequently asked questions

About Bluetooth wireless technology

Bluetooth® wireless technology is designed to enable your BlackBerry® device to establish wireless connections with other Bluetooth-enabled devices, such as a handsfree car kit or wireless headset, in close proximity.

Turn on or off the Bluetooth radio

To turn on the Bluetooth® radio, in the device options, click Bluetooth. Click the trackwheel. Click Enable

Bluetooth.

To turn off the Bluetooth radio, in the device options, click Bluetooth. Click the trackwheel. Click Disable

Bluetooth.

About Bluetooth pairings

When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).

After you pair with a Bluetooth-enabled device, you can set your BlackBerry device to connect with that Bluetooth-enabled device without prompting you.

Pair with another Bluetooth-enabled device

1. In the device options, click Bluetooth.

2. Click the trackwheel.

3. Click Add Device.

4. Click the name of a Bluetooth®-enabled device.

5. In the Enter passkey for <device name> field,

type a passkey.

6. Type the same passkey on the Bluetooth-enabled device to which you are pairing.

Notes:

Verify that the Bluetooth-enabled device that you want to pair with is in the correct mode for pairing.

The names of Bluetooth-enabled devices with which you have already paired appear in the list of paired Bluetooth-enabled devices. They do not appear in the list of Bluetooth-enabled devices that appears when you click Add Device.

User Guide

Related topic

About Bluetooth pairings (See page 67.)

Manage paired Bluetooth-enabled devices

In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions:

• Edit the paired Bluetooth-enabled device name.

• Set whether the paired Bluetooth-enabled device can connect with your BlackBerry® device without prompting.

• Set whether Bluetooth connections with your BlackBerry device are encrypted.

Note:

To remove a Bluetooth-enabled device from the list of paired Bluetooth-enabled devices, click a Bluetoothenabled device. Click Delete Device.

Set how your BlackBerry device appears to other Bluetooth-enabled devices

In the Bluetooth® options, perform one of the following actions:

•In the Device Name field, type the name of your BlackBerry® device.

•In the Discoverable field, set whether your BlackBerry device is available for pairing with other Bluetooth-enabled devices.

2. During a call, click the trackwheel. Click Activate

<Bluetooth device>.

Related topic

About Bluetooth pairings (See page 67.)

Share your address book with a paired Bluetooth-enabled device

In the Bluetooth® options, in the Address Book Transfer field, perform one of the following actions:

• To share all the contacts in your BlackBerry®

device address book, select All Entries.

• To share contacts that you have had contact with

recently over the phone, select Hotlist Only.

Use Bluetooth wireless technology during a call

1. Verify that the Bluetooth® radio is turned on and that your BlackBerry® device is paired with a Bluetooth-enabled device.

Date and time

Set the date and time Why is the time on my device incorrect?

Set the date and time

1. In the device options, click Date/Time.

2. Set the Time Zone field.

3. In the Date/Time Source field, set a date and time source.

4. Click the trackwheel.

5. Click Update Time.

6. Click the trackwheel.

7. C l ic k Save.

Note:

Depending on your service provider, multiple date and time sources might be available.

• To use the wireless network as the date and time source, set the Date/Time Source field to Network.

• To use the BlackBerry® network as the date and time source, set the Date/Time Source field to BlackBerry.

• To set the date and time yourself, set the Date/ Time Source field to Off. Set the other fields on the Date/Time screen.

If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time.

Why is the time on my device incorrect?

If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.

User Guide

Profiles

About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Create profile exceptions Manage profile exceptions Manage contacts in profile exceptions Add a phone tune for a contact Silence your device Set the alarm Profiles — frequently asked questions

About profiles

Notification profiles are designed to alert you of appointment and task reminders, and incoming messages, calls, and browser content. You can create a profile that specifies which sounds to use, whether to notify you when the BlackBerry® device is in or out of the holster, and what volume level to use. You can use different sounds for each type of item.

The device has six preset notification profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can edit these default profiles, except for the Off profile. You cannot delete them.

Enable profiles

In the profiles list, click a notification profile. Click

Enable.

Note:

To change the current notification profile quickly, select a profile. Press the Space key.

Create notification profiles

1. In the profiles list, click the trackwheel.

2. Click New Profile.

3. Type a name for the profile.

4. Click an item.

5. Click Edit.

6. Set how you want to receive notification for that item.

7. Click the trackwheel.

8. Click Save.

9. Click the trackwheel.

10. Click Save.

Manage notification profiles

Click a profile. Click one of the following menu items:

• Edit

• Delete

Manage ring tones

In the profiles list, click a profile. Click Show Tunes. Click a ring tone. Click one of the following menu items:

• Play

• Delete

• Volume

User Guide

Notes:

The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile.

You can only delete downloaded ring tones.

About custom notification

You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts. For example, you can create a profile exception that uses the Loud profile when you receive messages and phone calls from specific contacts, regardless of the active profile.

Profile exceptions are applied based on the order in which they appear. If you create multiple profile exceptions that include the same contact, you must decide which one to apply first by placing that profile exception higher in the list.

The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this profile exception, or you can delete it.

Create profile exceptions

1. In the profiles list, click the trackwheel.

2. Click New Exception.

3. In the Exception field, type a name for the profile

exception.

4. In the From field, click the trackwheel.

5. Click Add Name.

6. Click a contact.

7. C l ic k Continue.

8. In the Use Profile field, set the profile on which

the exception should be based.

9. Click the trackwheel.

10. C lic k Save.

Notes:

You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add

Name.

To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.

If you set the Use Profile field to Active Profile and you do not change the Custom Phone Tune field, the profile exception has no effect.

Related topics

About custom notification (See page 72.) Manage profile exceptions (See page 72.) Add a phone tune for a contact (See page 52.)

Manage profile exceptions

In the profiles list, click a profile exception. Perform one of the following actions:

• To edit a profile exception, click Edit.

• To move a profile exception higher or lower in the list, click the profile exception. Click Move. Roll the trackwheel to move the profile exception. Click the trackwheel.

• To see the list of available tunes, click Show

Tunes.

• To delete a profile exception, click Delete.

Note:

To turn off a profile exception, select the exception. Press the Space key. To turn on the profile exception again, press the Space key.

Manage contacts in profile exceptions

In a profiles exception, in the From field, click a contact. Click one of the following menu items:

• Change Name

22: Profiles

• Delete Name

Silence your device

To silence your BlackBerry® device, in the profiles list, select the Quiet profile.

To receive only vibrate notification, in the profiles list, select the Vibrate profile.

To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile.

Related topic

Silence the alarm (See page 63.)

Profiles — frequently asked questions

What is the escalating volume level? Why isn’t the ring tone being played the number of

times that I have set? Why am I not receiving notification for incoming calls

or received messages? How do I set custom notification for messages from a

specific contact? Why can I not edit all the fields for a Calls From profile

exception? Can I set one phone tune for all my profiles?

What is the escalating volume level?

If you use the escalating volume level, the notification volume level consistently increases until the BlackBerry® device reaches the loudest volume level.

Why isn’t the ring tone being played the number of times that I have set?

For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not determined by the number of beeps that you set in your notification profile. The device sounds or vibrates until the caller or the network ends the connection.

Why am I not receiving notification for incoming calls or received messages?

In the profiles list, verify that the Off profile is not enabled. If this profile is enabled, all notification is turned off, including profile exceptions and LED notification.

If you set the Custom Phone Tune field to MUTE, you do not receive notification for calls from the contacts that the exception applies to.

How do I set custom notification for messages from a specific contact?

In the profiles list, create a new notification profile that sets the tune that you want to use for your messages. Create a profile exception for the contact and set the Use Profile field to the new notification profile.

Why can I not edit all the fields for a Calls From profile exception?

Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book. Because these exceptions are for phone calls only, you can only edit the Custom Phone Tune field.

User Guide

Can I set one phone tune for all my profiles?

Yes. In the profiles list, click the trackwheel. Click

Show Tunes. Click a phone tune. Click Set As Phone Tune.

Screen display

Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Set the font Set the Convenience key About themes Apply a theme to your device Delete themes Download themes

About backlighting

The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting levels.

Turn on and off the device screen

To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power.

Related topics

About backlighting (See page 75.) Adjust the brightness of the backlighting (See page

75.)

Adjust the brightness of the backlighting

In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Click the trackwheel. Click Save.

To increase the brightness of the backlighting temporarily, press the Power button.

Related topic

About backlighting (See page 75.)

Set how long backlighting remains on

To set how long backlighting stays on if you do not use your BlackBerry® device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save.

Related topics

About backlighting (See page 75.) Adjust the brightness of the backlighting (See page

75.)

Set the Home screen background image

In the pictures list, click an image. Click Set As Home Screen Image.

To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen

Image.

Related topic

Save images (See page 47.)

User Guide

Download background images

Your service provider might have supplied a link to a preferred vendor of background images. In the pictures list, click the trackwheel. Click More Images.

Related topic

Save images (See page 47.)

Set the font

In the device options, click Screen/Keyboard. Set the font information. Click the trackwheel. Click Save.

Note:

For large fonts, set the Antialias mode field.

About the Convenience key

By default, the Convenience key opens a list of browser bookmarks made available by your service provider. You can set which program this key opens. See the printed documentation that accompanied your device for more information about locating the Convenience key.

About themes

Depending on your service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as programs, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in .cod file format.

Apply a theme to your device

In the device options, click Theme. Click a theme. Click Activate.

Note:

To activate a theme quickly, select a theme. Press the

Space key.

Delete themes

In the device options, click Theme. Click a theme. Click Delete.

Note:

You might not be able to delete themes that are preloaded on your BlackBerry® device.

Set the Convenience key

In the device options, click Screen/Keyboard. Set the Convenience Key Opens field.

Note:

If the program set in the Convenience Key Opens field is removed from your BlackBerry® device, when you press the Convenience key, nothing happens.

Related topic

About the Convenience key (See page 76.)

Download themes

Your service provider might have supplied a link to a preferred vendor of themes. In the device options, click

Theme. Click the trackwheel. Click More Themes.

Language

Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my

device?

Set the display language

In the device options, click Language. In the Language field, click a language. Click Save.

About the input language

You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.

The input method field also controls whether your BlackBerry® device uses the multi-tap or the SureType™ input method.

If the input language of your device is different from the display language of your device, a rectangle with the short form of the current input language appears in the list that appears when you type.

Can I change the input method for my device? (See page 44.)

Add or remove a display language

If your BlackBerry® Handheld Software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. See the

Desktop Software Online Help

BlackBerry

for more information.

Why do some characters not appear correctly on my device?

If your BlackBerry® device is integrated with the BlackBerry Enterprise Server™ and the BlackBerry Enterprise Server does not support the characters, the characters do not appear correctly when you use the BlackBerry Browser or open an attachment. Contact your system administrator for more information.

If your device is integrated with the BlackBerry Internet Service™, contact your service provider for more information about supporting characters on your device.

Set the input language

In the device options, click Language. In the Input method field, click a language. Click Save.

Related topics

About the input language (See page 77.) Set the display language (See page 77.)

User Guide

Power and battery

About power off and reminders Set the device to turn on and off automatically Check the battery level Extend battery life Reset the device

About power off and reminders

If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the Home screen and selecting Turn Off, your device should turn itself on at the following times:

• when the alarm turns on

• when the device is set to turn on automatically To turn on your device when calendar reminders occur,

set the device to turn on and off automatically. If you turn off your device by clicking Turn Power Off

on the Home screen and selecting Full Power Off, your device does not turn on until you press the Power button.

Note:

Depending on your theme, the location and name for Turn Power Off might change. See the printed documentation that accompanied your device for more information about the differences for your theme.

Set the device to turn on and off automatically

1. In the device options, click Auto On/Off.

2. Set the Weekday field to Enabled.

3. Specify the times when the BlackBerry® device should turn on and off on weekdays.

4. Set the Weekend field to Enabled.

5. Specify the times when the device should turn on and off on weekends.

6. Click the trackwheel.

7. C l ic k Save.

Related topic

About power off and reminders (See page 79.)

Check the battery level

In the device options, click Status.

Extend battery life

Set the BlackBerry® device to turn on and off automatically.

Disconnect from the wireless network when you are not in a wireless coverage area.

Delete the original message when you send a reply. Send a message to multiple contacts using Add To,

Add Cc, or Add Bcc. Charge your device regularly.

Related topics

Set the device to turn on and off automatically (See page 79.)

Manage messages (See page 18.) Add multiple contacts to a message (See page 18.)

User Guide

Reset the device

Remove and reinsert the battery.

Network coverage

Connect to the wireless network Network coverage — frequently asked questions

Connect to the wireless network

To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On.

Notes:

To disconnect from the wireless network, on the Home screen, click Turn Wireless Off. When your device is not connected to the wireless network, you can continue to use the features that do not require a connection to the wireless network, such as managing tasks or using the calculator. You should disconnect from the wireless network in certain places, such as on an airplane. See the

Booklet

Depending on your theme, the location and name for Turn Wireless On and Turn Wireless Off might change. See the printed documentation that accompanied your device for more information.

for more information.

BlackBerry Safety Information

How do I select a network when traveling?

To scan for the most appropriate network, in your device options set Scan Mode to Automatic. If you do not want your BlackBerry® device to select a roaming system, set the Scan Mode to Home Only.

Contact your service provider for more information about roaming.

How do I register my device with the network?

When you select a different network or load new applications, your BlackBerry® device should register automatically with the network. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now.

Network coverage — frequently asked questions

How do I select a network when traveling? How do I register my device with the network?

User Guide

Security

Type passwords Set a device password Lock and unlock the device Lock and unlock the keyboard Protect your device content Compress device data Regenerate encryption keys Store passwords Create random passwords Manage passwords Copy passwords Verify security software Clear the device Set owner information Third-party program control Security — frequently asked questions

Type passwords

When typing a password, use the multi-tap input method. To type the first letter on a key, press the key once. To type the second letter on a key, press the key twice. If your password contains capital letters, hold the letter key. To select a letter from the list that appears when you type, press the Next key. To select a letter and continue typing, press the Enter key. When you have finished typing your password, press the

Enter key.

About the device password

If you type your BlackBerry® device password incorrectly five times, you must type blackberry before you can continue. The next time that you type your password, and on subsequent password attempts, the characters that you type are displayed.

If you type your device password incorrectly ten times, all information is erased from your device for security reasons.

If your device is integrated with an account that uses the BlackBerry Enterprise Server™, you might not be able to change some security settings. Contact your system administrator for more information.

Set a device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Password field to Enabled.

4. Set the other security options.

5. Click the trackwheel.

6. Click Save.

7. Type a device password.

8. Click the trackwheel.

9. Retype the device password.

10. Click the trackwheel.

Related topics

About the device password (See page 83.) Change the device password (See page 84.) Turn off the device password (See page 84.)

User Guide

Change the device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Click the trackwheel.

4. Click Change Password.

5. Type your current device password.

6. Click the trackwheel.

7. Type a new device password.

8. Click the trackwheel.

9. Retype the new device password.

10. Click the trackwheel.

Related topics

About the device password (See page 83.) Turn off the device password (See page 84.)

Turn off the device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Password field to Disabled.

4. Click the trackwheel.

5. Click Save.

6. Type the device password.

7. Click the trackwheel.

Note:

If your BlackBerry® device is integrated with a corporate email account, you might not be able to turn off the device password. Contact your system administrator for more information.

Related topic

About the device password (See page 83.)

Lock and unlock the device

To lock the BlackBerry® device, with a device password set, on the Home screen, click Lock.

To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your password. Press the Enter key.

Related topic

About the device password (See page 83.)

About keyboard lock

If you do not set a device password, you can lock your keyboard to prevent accidentally placing calls or typing characters.

Lock and unlock the keyboard

To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock.

To unlock the keyboard, double-click the trackwheel.

Related topic

About keyboard lock (See page 84.)

About content protection and compression

Content protection is designed to encrypt your BlackBerry® device data. When your device is password locked, an open lock in the device status section of the screen indicates that encryption is in progress. A closed lock indicates that encryption is complete. After you type your device password, data on your device is decrypted as you access it.

To use content protection, you must set a device password.

Content compression is designed to reduce the size of the data that is stored on your device and to maintain the integrity of that data.

27: Security

Protect your device content

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Content Protection field to Enabled.

4. Click the trackwheel.

5. Click Save.

6. Type your device password.

7. Click the trackwheel.

Related topic

About content protection and compression (See page

84.)

Compress device data

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Content Compression field to Enabled.

4. Click the trackwheel.

5. Click Save.

6. If you have set a device password, type your password.

7. Click the trackwheel.

Related topic

About content protection and compression (See page

84.)

Regenerate encryption keys

In the device options, click Security Options. Click General Settings. Click a current service. Click Regenerate Encryption Key.

Related topics

About encryption keys (See page 85.) Can I regenerate encryption keys from my device? (See

page 131.)

About the password keeper

Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place.

Use the password keeper to generate random passwords that contain letters, numbers, and symbols.

The first time that you open the password keeper, you must create a password keeper password. The password keeper is designed to encrypt your passwords. Passwords should be decrypted when you type the password keeper password.

Warning:

The password keeper is designed to keep passwords that are stored in the password keeper; however, if you copy a password, you can paste it into other programs on the BlackBerry® device. While the password is copied on the clipboard, it is not encrypted.

About encryption keys

If your device is integrated with an account that uses the BlackBerry Enterprise Server™ or BlackBerry Desktop Redirector, encryption keys protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the device. Encryption keys should be generated automatically, but you can manually regenerate keys at any time.

Store passwords

1. In the password keeper, click the trackwheel.

2. Click New.

3. Type password information.

4. Click the trackwheel.

5. Click Save.

User Guide

Related topic

About the password keeper (See page 85.)

Create random passwords

1. In the password keeper, click the trackwheel.

2. Click New.

3. Type a title for the password.

4. Click the trackwheel.

5. Click Random Password.

6. Type any additional password information.

7. Click the trackwheel.

8. Click Save.

Related topics

About the password keeper Store passwords

Manage passwords

In the password keeper, click a password. Click one of the following menu items:

• View

• Edit

• Delete

Related topic

Change the password keeper password (See page 86.)

Change the password keeper password

1. In the password keeper, type your current password keeper password.

2. Click OK.

3. Click the trackwheel.

4. Click Change password.

5. Type a new password keeper password.

6. Retype the new password keeper password.

7. C l ic k OK.

Copy passwords

In the password keeper, click a password. Click Copy to Clipboard.

To clear the password from the clipboard, in the password keeper, click the trackwheel. Click Clear

Clipboard.

To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste.

Warning:

Passwords copied to or from the clipboard are not encrypted.

About security self tests

The security self tests program is designed to verify that security software is implemented properly on your BlackBerry® device. The tests should run automatically when your device restarts.

Verify security software

In the device options, click Security Options. Click General Settings. Click the trackwheel. Click Verify Security Software.

Related topic

About security self tests (See page 86.)

Clear the device

Warning:

This procedure stops all services and removes all data, including passwords and encryption keys, from the BlackBerry® device. Before you clear your device, verify that a backup copy of your data is available.

1. In the device options, click Security Options.

2. Click General Settings.

3. Click the trackwheel.

4. Click Wipe Handheld.

5. Click Continue.

6. Type blackberry.

Related topic

How do I restore my device after clearing it? (See page

131. )

Set owner information

In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save.

Note:

Owner information appears on the screen when you lock your BlackBerry® device.

27: Security

User Guide

Third-party program control

Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions

About firewall settings

If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge.

Related topic

Legal notice (See page 135.)

Prevent third-party programs from transmitting data

When a third-party program on your BlackBerry® device attempts to transmit data, a dialog box appears. Accept or deny the connection request.

To reset the firewall settings, in the device options, click Security Options. Click Firewall. Click the trackwheel. Click Reset Settings.

About permissions for third-party programs

You can set whether third-party programs on your BlackBerry® device can use data or connections from other programs. For example, a third-party program might use data from personal information management (PIM) programs or connections from programs such as the phone.

On the Permissions screen, if you set a permission field to Allow, you are granting third-party programs access to that program or connection.

If you set a permission field to Prompt, you are prompted whenever a third-party program requests access to that program or connection.

If you set a permission field to Deny, access to that program or connection by third-party programs is designed to be blocked.

If programs or connections within a group have different permission values, the permission field for the group is Custom.

Related topic

About firewall settings (See page 89.)

Related topics

About firewall settings (See page 89.) Legal notice (See page 135.)

User Guide

Set permissions for third-party programs

Warning:

Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information.

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Permissions.

5. Perform one of the following actions:

• To control whether third-party programs can

make an external connection from your device, set the Connections group permission field.

• To control whether third-party programs can

communicate with other programs on your device, set the Interactions group permission field.

• To control whether third-party programs can

access personal information from programs on your device, set the User Data group permission field.

6. Click the trackwheel.

7. C l ic k Save.

8. Click Reset Now.

Notes:

To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, some settings might appear differently than the settings described. Contact your system administrator for more information.

Related topics

About permissions for third-party programs (See page

89.) Control external connections (See page 90.) Control connections with the device (See page 91.) Control access to personal information (See page 91.) About firewall settings (See page 89.)

Control external connections

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Permissions.

5. In the Connections group, set the following fields:

• To control whether third-party programs can use physical connections to your BlackBerry® device, such as a USB cable or RS-232 cable, set the USB/Serial field.

• To control whether third-party programs can use wireless connections that your device has established with other Bluetooth™-enabled devices, set the Bluetooth field.

• To control whether third-party programs can make phone calls or access call logs, set the Phone field.

• To control whether third-party programs can use the GPS postion of your device, set the Location (GPS) field.

• To control whether third-party programs can access the Internet or your corporate intranet

28: Third-party program control

through your corporation’s network, set the Company Network field.

• To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field.

Related topics

Set permissions for third-party programs (See page

90.) Control connections with the device (See page 91.) Control access to personal information (See page 91.)

Control connections with the device

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Permissions.

5. In the Interactions group, set the following fields:

• To control whether third-party programs can communicate with other programs on your BlackBerry® device, such as the device runtime store, persistent store, and global e vents, set the Interprocess Communications field.

• To control whether third-party programs can simulate actions, such as the pressing of a key or button on your device, and send those simulated actions to the program that you are currently using, set the Event Injection field.

• To control whether third-party programs can register a filter with the browser to handle content from a domain such as a customencoded document, set the Browser Filters field.

• To control whether third-party programs can be used by your device as a source for customized themes, set the Theme Data field.

Related topics

Set permissions for third-party programs (See page

90.) Control external connections (See page 90.) Control access to personal information (See page 91.)

Control access to personal information

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Permissions.

5. In the User Data group, set the following fields:

• To control whether third-party programs can access email messages, SMS messages, or PIN messages, set the Email field.

• To control whether third-party programs can access personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, set the PIM field.

• To control whether third-party programs can access the key store, set the Keystore field. If you allow third-party programs to access the key store, you must type the key store password when a third-party program attempts to access private contents of the key store.

• To control whether third-party programs can access the key store with password caching turned on, set the Keystore Medium Security field.

Related topics

Set permissions for third-party programs (See page

90.) Control external connections (See page 90.) Control connections with the device (See page 91.)

User Guide

BrickBreaker

About BrickBreaker BrickBreaker scoring How do I set the speed of the paddle? How do I accelerate the paddle? Can I change the volume for the game? Can I submit my scores to the BrickBreaker high score

web site? How do I check the BrickBreaker high score web site? Why are the bricks descending?

About BrickBreaker

The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key.

During the game, the following capsules fall from the bricks that you destroy:

• Long makes the paddle longer.

• Slow slows down the speed of the ball.

• Gun enables you to shoot three bullets at the

bricks. A bullet can destroy unbreakable bricks.

• Laser enables you to shoot unlimited laser beams

at the bricks.

• Multi puts four balls in play.

• Catch enables you to catch and hold the ball.

• Flip changes the direction of the paddle.

• Wrap enables you to move the paddle beyond the

edge of the screen.

• Bomb destroys the next brick that you hit and

damages nearby bricks.

• Life gives you an additional life.

BrickBreaker scoring

• Catching a capsule: 50 points

• Shooting a brick with the gun: 50 points

• Hitting a brick with the ball: 10 points

• Shooting a brick with the laser: 5 points

• Damaging a brick with a bomb: 5 points

How do I set the speed of the paddle?

In the BrickBreaker options, set the Paddle Movement Speed field.

How do I accelerate the paddle?

To accelerate the paddle as you roll the trackwheel, in the BrickBreaker options, select the Paddle

Acceleration check box.

Can I change the volume for the game?

Yes. In the BrickBreaker options, set the Volume field.

User Guide

Can I submit my scores to the BrickBreaker high score web site?

Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score.

How do I check the BrickBreaker high score web site?

In BrickBreaker, click the trackwheel. Click High Scores.

Why are the bricks descending?

After you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.

Service books

About service books Receive new service books Accept new service books Manage service books Restore deleted service books

About service books

Service books determine which services are available on your BlackBerry® device. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, your system administrator can send service books to your device that determine whether features such as remote address lookup and wireless calendar synchronization are available.

Receive new service books

Service books arrive on your BlackBerry® device in one of the following ways:

• over the wireless network from your service provider or system administrator

• through the BlackBerry Desktop Software when you connect your device to your computer

Manage service books

In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the

following menu items:

• View

• Delete

Restore deleted service books

In the device options, click Advanced Options. Click Service Book. Click the trackwheel. Click Undelete.

Accept new service books

Service books should be accepted automatically by your BlackBerry® device. If a new service book is available and it is not accepted automatically, a book icon appears in the device status section of the screen.

To accept the service book manually, in the device options, click Advanced Options. Click Service Book. Click the new service book. Click Accept.

User Guide

Frequently asked questions

General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked questions Tasks — frequently asked questions Memos — frequently asked questions

Alarm — frequently asked questions Bluetooth — frequently asked questions Network coverage — frequently asked questions Security — frequently asked questions

User Guide

General — frequently asked questions

Why are some of the features described not available on my device?

What software version do I have on my device? Why is there a flashing light on my device? Why does my device screen turn off? Can I determine how much memory each database on

my device is using?

Why are some of the features described not available on my device?

Depending on your service provider plan or the type of account that you are using, some features might not be available on your BlackBerry® device. Also, your device might not have been provisioned for certain features by your system administrator. Contact your system administrator or service provider for more information.

What software version do I have on my device?

To view BlackBerry® device information such as your device type, software version, and copyright information, in the device options, click About. To return to the device options, press the Escape button twice.

Why is there a flashing light on my device?

The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states.

A green light indicates that you are in a wireless coverage area.

A red light indicates that a new message has arrived and your current profile is set to notify you using the LED.

An amber light indicates that the battery is low. A blue light indicates that your device is connected to

a Bluetooth®-enabled device.

Why does my device screen turn off?

When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power. To turn the screen on again, roll the trackwheel or press a key.

Can I determine how much memory each database on my device is using?

Yes. In the device options, click Status. Click the trackwheel. Click Database Sizes. The Database Sizes screen displays the number of entries and the amount of memory used by each database that is synchronized with your BlackBerry® device.

User Guide

100

BlackBerry RAV20CW Users Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Enterprise activation

About enterprise activation

Verify activation status

Activate the device over the wireless network

Phone

Find your phone number

Make phone calls

Make emergency calls

About A-GPS support

Turn on A-GPS support

About location-based services

Change the privacy setting for location-based services

Acquire the GPS position of your device

About Emergency Callback Mode

Make calls using speed dial

Check voice mail

Answer calls

Alternate between calls

Mute calls

Adjust the phone volume

Turn on and off speakerphone

Use other programs during calls

Dial using letters

Make three-way calls

Assign speed dial numbers to keys

Change speed dial numbers

About call logs

Log calls

Manage call logs

Forward calls

Add call forwarding phone numbers

Delete call forwarding phone numbers

Set automatic volume control

About smart dialing

Set default country and area codes

About automatic volume control

Set corporate extension dialing

Set voice mail options

About TTY

Set the TTY option

About default call volume

Set the default call volume

About voice privacy

Set voice privacy change alert

Reset call timers

Phone shortcuts

Email messages

Open messages

Send email messages

Save draft messages

Add multiple contacts to a message

Set the importance level

Resend sent messages

Resend pending messages

Manage messages

File messages

View filed messages

Delete multiple messages at one time

Mark messages as opened or unopened

Save a copy of messages sent from the device

About auto signatures

Add an auto signature

About out-of-office replies

Set an out-of-office reply

About filters

Create filters

Manage filters

Create filters quickly

About folder redirection

Set folder redirection

Messages shortcuts

PIN messages

About PIN messages

Find your PIN

Send PIN messages