BlackBerry R6220GW User Manual

BlackBerry Wireless
Handheld

900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks

Getting Started Guide

BlackBerry Wireless Handheld
Getting Started Guide
Last modified: 21 June 2002

Part number: MAT-04778-001 Rev. 001

At the time of publication, this documentation complies with software
version 3.3.0.81.

© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion,
‘Always On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.

The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.net/patents.shtml for a
current listing of applicable patents.

While every effort has been made to ensure technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.

Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada

Research In Motion Europe
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom

Published in Canada

ASY-04766-001

Contents

Important safety information.......................................................... 5

Important safety/compliance information for BlackBerry 6225

Wireless Handheld™ users ..................................................11

FCC compliance statement (USA) ............................................14

Industry Canada Certification ..................................................15

Important safety/compliance information for BlackBerry 6220

Wireless Handheld™ users ..................................................15

Welcome to your wireless solution................................................ 19

Understanding your BlackBerry solution ...............................21

Is this the correct guide for me?................................................24

About this guide..........................................................................25

Contents of your package ..........................................................27

System requirements ..................................................................30

Getting started................................................................................ 31

Before you begin .........................................................................32

Setting up your handheld ..........................................................32

Inserting the SIM card ................................................................33

Charging your handheld’s battery ...........................................37

Turning off and turning on your handheld ............................38

Turning on and turning off the radio.......................................39

Registering with the network....................................................40

Installing the desktop software.................................................42

Connecting the handheld to the desktop software ................45

Integrating with an enterprise email account .........................46

Integrating with a new or ISP email account..........................48

Sending a test email message ....................................................48

Reading your test email message .............................................50

Setting the date and time ...........................................................51

Locking your handheld..............................................................52

Product information ....................................................................... 59

Mechanical properties ................................................................59

Display and control features .....................................................59

Power ............................................................................................60

Recommended temperature parameters .................................60

Radio specifications for the BlackBerry 6225 Wireless

Handheld.................................................................................61

Radio specifications for the BlackBerry 6220 Wireless

Handheld.................................................................................61

Regulatory conformance for the BlackBerry 6225 Wireless

Handheld.................................................................................62

Regulatory conformance for the BlackBerry 6220 Wireless

Handheld.................................................................................62

Index.................................................................................................63

Important safety information

Please read these safety and operation instructions
before operating the BlackBerry Wireless Handheld or
any BlackBerry Wireless Handheld charging units.
Retain these instructions for future use.

Note: Refer to "Important safety/compliance information

for BlackBerry 6225 Wireless Handheld™ users" on page 11

for more information on safety regulations for your

BlackBerry 6225 Wireless Handheld.

Refer to "Important safety/compliance information for

BlackB erry 6220 Wireless Hand held ™ users" on p age 15 for

more information on safety regulations for your BlackBerry

6220 Wireless Handheld.

ELECTRICAL SAFETY

This handheld (model number R6220GW / R6220GE) is
intended for use when supplied with USB cable
HDW-04162-001, Travel Charger accessory
ASY-04078-001 (ACC-04074-001), Automotive
Charger accessory ASY-04195-001 (ACC-04173-001),
or any other charging units provided or specifically
approved by Research In Motion Limited (RIM) for
use with this equipment. Other usage will invalidate
any warranty provided with this apparatus and may
be dangerous.

Important safety information

Warning: Before use, please ensure that the mains voltage is in

accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max.

Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any
accessories not approved by RIM for use in conjunction with the
handheld will invalidate any approval or warranty applicable to the
handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. The use of any alert
device to operate a vehicle's lights or horn on public roads is not
permitted.

Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use any charging unit as a means of
storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.

For V ehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, such as the
BlackBerry Wireless Handheld, in the area over the air bag or in the

6 BlackBerry Wireless Handheld

air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could
result.

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:

• Always keep the handheld more than 20 cm (six inches) from
the pacemaker when the handheld is turned ON;

• Do not carry the handheld in a breast pocket;

• If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.

• If you have any reason to suspect that interference is taking
place, turn your handheld OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult your service provider or
contact the manufacturer of your hearing aid to discuss alternatives.

Getting Started Guide 7

Important safety information

Other Medical Devices

If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.

Turn your handheld OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.

Posted Facilities

Turn your handheld OFF in any facility where posted notices so
require.

BLASTING AREAS

To a voi d interferin g wi th blasting operations, turn the wireless
feature of your handheld OFF when in a “blasting area” or in areas
posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline/petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals
or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle
engine.

8 BlackBerry Wireless Handheld

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a
lithium-ion battery, neither the handheld nor the lithium battery
should be disposed of in fire. Dispose of the lithium battery in
accordance with the laws and regulations in your area governing
disposal of such cell types. To recharge the battery, use approved
battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble, crush, puncture, or heat the battery
above 60 degrees Celsius. Do not allow metal objects to contact the
battery terminals. Only use a battery that has been approved by
Research In Motion Limited. The use of another battery may present a
risk of fire or explosion.

Power source: Charging units should be operated only from the
type of power source indicated on the marking label. Refer to the
operating instructions in this manual for more information on the
battery and power supply.

Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock.

Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or its accessories through
openings as they may short-out parts and this may result in a fire or
electric shock. Do not use the handheld or its accessories near water
(for example near a bathtub, or a sink, in a wet basement, near a
swimming pool, etc.). Never spill liquid of any kind on the
handheld or its accessories. Unplug the USB cable from your
computer and Travel Charger from the wall before cleaning.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only
with a dry cloth.

Getting Started Guide 9

Important safety information

High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when used for long periods of time.

Service: Unplug the USB cable from your computer and Travel
Charger from the wall and refer the handheld and accessories for
service to qualified service personnel if:

• the power supply cord or plug is damaged

• liquid has been spilled or objects have fallen into the handheld
or its accessories

• the handheld or its accessories have been exposed to rain or
water

• the handheld or its accessories have been dropped or damaged
in any way

• the handheld or its accessories do not operate normally by
following the instructions contained in this manual

• the handheld or its accessories exhibit a distinct change in
performance.

All servicing should be undertaken by qualified service personnel.

Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture. Adjust only those controls that are
covered in this manual. An improper adjustment of other controls may
result in damage and will often require extensive work by a qualified
technician to restore the handheld or its accessories to their normal
operation.

10 BlackBerry Wireless Handheld

Important safety/compliance information for BlackB erry 6225 Wirele ss

Failure to observe all safety instructions contained in this manual
will void the Limited Warranty, and may lead to suspension or
denial of services to the offender, or legal action, or both.

Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals. Your wireless handheld complies
with Federal Communications Commission (FCC) guidelines
respecting safety levels of RF exposure for handheld wireless
devices, which in turn are consistent with the following safety
standards previously set by both U.S. and international standards
bodies:

• Institute of Electrical and Electronics Engineers (IEEE) C95.1
(1999)

• National Council on Radiation Protection and Measurements
(NCRP) Report 86 (1986)

• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) (1996)

To maintain compliance with FCC RF exposure guidelines, use only
RIM supplied or approved accessories. When carrying the wireless
handheld while on, use the specific RIM holster that has been tested
for compliance. Use of non-RIM approved accessories may violate
FCC RF exposure guidelines.

Getting Started Guide 11

Important safety information

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and
Industry Canada of the Canadian Government (IC). These limits are
part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and
health.

The exposure standard for wireless mobile handhelds employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions specified by the
FCC/IC with the handheld transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level
of the handheld while operating can be well below the maximum
value. This is because the handheld is designed to operate at
multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public,
it must be tested and certified to the FCC/IC that it does not exceed
the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by the FCC/IC for
each model. The highest SAR value for this model handheld when
tested for use at the ear is 0.40 W/kg and when worn on the body, as

12 BlackBerry Wireless Handheld

Important safety/compliance information for BlackB erry 6225 Wirele ss

described in this user guide, is 0.12 W/kg. (Body-worn
measurements differ among wireless handheld and phone models,
depending upon available accessories and FCC/IC requirements).
While there may be differences between the SAR levels of various
wireless devices and at various positions, they all meet the
government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model
handheld with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model handheld is on file with the FCC and can be found under the
Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID L6AR6220GW.

Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) web-site at http://www.wow-com.com.
___________________________________

* In the United States and Canada, the SAR limit for mobile
handhelds used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue for the body or head (4.0 W/kg averaged over 10
grams of tissue for the extremities - hands, wrists, ankles and feet).
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna,
modifications, or attachments could damage the handheld and may
violate FCC regulations.

AIRCRAFT

Federal Aviation Administration (FAA)/FCC regulations prohibit
using the radio of your handheld while in the air. Switch the radio of
your handheld OFF before boarding an aircraft. The effect of the use

Getting Started Guide 13

Important safety information

of your handheld’s radio in an aircraft is unknown. Such use may
affect aircraft instrumentation, communication and performance,
may disrupt the network, may otherwise be dangerous to the
operation of the aircraft, and may be illegal. All other applications of
your handheld may be used in accordance with airline regulations
for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including
interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate this equipment.

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.

There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

14 BlackBerry Wireless Handheld

Industry Canada Certification

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under
certification number 2503A-R6220GW.

Class B compliance

This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Important safety/compliance information for BlackBerry 6220 Wireless Handheld™ users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also
transmits radio frequency (RF) signals.

Your wireless handheld is compliant with these RF exposure
recommendations and guidelines for safety levels.

Getting Started Guide 15

Important safety information

• EN 50360 Product standard to demonstrate the compliance of
mobile phones with the basic restrictions related to human
exposure to electromagnetic fields (300 MHz - 3 GHz)

• International Commission on Non-Ionising Radiation
Protection (ICNIRP) 1998, Guidelines for limiting exposure in
time-varying electric, magnetic, and electromagnetic fields (up
to 300 GHz).

• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with
Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3kHz to 300 GHz

To maintain compliance with RF exposure guidelines, use only RIM
supplied or approved accessories. The RIM handheld is designed to
be carried in an approved holster when carried on your body. When
handcarrying the BlackBerry Wireless Handheld while switched on,
use only the holster supplied with the wireless handheld or a
holster that is RIM approved for such use. Use of non-RIM
approved accessories may violate RF exposure guidelines and may
void your warranty.

SAR INFORMATION: EXPOSURE TO
RADIO-FREQUENCY ENERGY

The BlackBerry 6220 Wireless Handheld (RIM model R6220GE) has
been designed and manufactured to comply with applicable safety
requirements for exposure to radio waves.*

These requirements are based on scientific guidelines, and include
safety margins designed to protect the safety of all persons,
regardless of age and health.
________________________________

* Radio wave exposure guidelines employ a unit of measurement
known as the Specific Absorption Rate (SAR). This product is within
the SAR limit adopted by European countries, under the
recommendations of the International Commission on Non-Ionising
Radiation Protection (ICNIRP).

16 BlackBerry Wireless Handheld

Important safety/compliance information for BlackB erry 6220 Wirele ss

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna
modifications or attachments could damage the handheld and may
violate applicable laws and regulations by causing radio frequency
(RF) energy to be above the recommended limits. Any such
unauthorized use, modification or attachment will invalidate the
warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of
the use of your handheld’s radio in an aircraft is unknown. Such use
may affect aircraft instrumentation, communication and
performance, may disrupt the network, may otherwise be
dangerous to the operation of the aircraft, and may be illegal. All
other applications of your handheld may be used in accordance
with airline regulations for electronic devices.

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry
Wireless Handheld device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.

The original Declaration of Conformity made under Directive
1999/5/EC is available for viewing at the following location in the
EU community:

Research In Motion UK Limited
36 Station Road, Egham, Surrey
TW20 9LF
United Kingdom

Getting Started Guide 17

Important safety information

18 BlackBerry Wireless Handheld

Welcome to your wireless solution

BlackBerry™ is an end-to-end wireless email solution
that integrates with your email account, providing a
wireless extension of your email mailbox. It is a totally
integrated package that includes advanced wireless
handhelds, desktop tools, enterprise server software,
and airtime on a wireless data network.

The BlackBerry handheld includes advanced wireless
technology. It has an optimized keyboard, integrated
speaker and microphone, thumb-operated trackwheel,
easy-to-use backlit screen, intuitive menu-driven
interface, and integrated email/organizer software.

The following applications are available on your
handheld:

• Messages: Manage email messages, short message
service (SMS) messages, peer-to-peer messages
(also known as PIN messages), and phone calls.

• Saved Messages: Store messages for future
viewing.

• Search Messages: Locate messages with the
search tool.

• Compose: Create and send email, SMS, and
personal identification number (PIN) messages.

Welcome to your wireless solution

• Phone: Place phone calls, put phone calls on hold, mute phone
calls, and make notes during calls. Set call forwarding, call
barring, and initiate conference calls.

• Address Book: Store your personal directory of contact
information. View add, edit, and delete abbreviated and service
dialing numbers from your Subscriber Identity Module (SIM)
card.

• Calendar: Add, edit, and delete appointments using Day,
Agenda, Week, or Month view. Enable wireless calendar
synchronization.

• Tasks: Add, edit, and delete tasks, and mark tasks as complete.

• MemoPad: Add, edit, and delete memos.

• Calculator: Perform basic mathematical calculations and
measurement conversions.

• Alarm: Set the Alarm on your handheld to sound every day or
only on weekdays.

• Browser: Browse and save web pages and view web page
addresses.

• Profiles: Customize how the handheld notifies you of messages,
appointments, alarms, saved web pages, and phone calls.

• Options: Customize the handheld’s configurable options.

• Keyboard Lock: Lock your keyboard to prevent accidentally
typing characters.

• Lock: Lock your handheld with a password. You must type
your password to use the handheld again. The Keyboard Lock
icon changes to the Lock icon after you set a password.

• Turn Wireless Off/Turn Wireless On: Turn on and turn off
your handheld radio.

20 BlackBerry Wireless Handheld