Apple PowerBook 180c Service Manual

K Service Source

PowerBook 165c/180c

PowerBook 165c, PowerBook 180c

K Service Source

Basics

PowerBook 165c/180c

Basics	Overview - 1

Overview

This manual includes complete repair procedures for the PowerBook 165C and PowerBook 180C, shown at left.

Figure: PowerBook 165C, 180C

Basics	Repair Strategy - 2

Repair Strategy

Service the PowerBook 165c and PowerBook180c through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also choose carry-in service from an AASP.

Ordering

Apple Service Providers planning to support the computer systems covered in this manual may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder (US only) or ARIS (Canada only) system and refer to “Service Price Pages.”

Basics	Repair Strategy - 3
	Large businesses, universities, and K-12 accounts must
	provide a purchase order on all transactions, including
	orders placed through the AppleOrder (US only) or ARIS
	(Canada only) system.

USA Ordering

US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail them to

Apple Computer, Inc. Service Provider Support MS 212-SPS

Austin, TX 78714-9125

For US inquiries, please call Service Provider Support at 800-919-2775 and select option #1.

Basics	Repair Strategy - 4

Canadian Ordering

Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3.

Basics	Warranty/AppleCare/ARIS - 5

Warranty/AppleCare/ARIS

US Only

The PowerBook 165c and PowerBook180c are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For pricing information, refer to “Service Price Pages.”

Canada Only

The PowerBook 165c and PowerBook180c are covered under first-year AppleCare. The Extended AppleCare Service Plan is also available for these products. Service Providers are reimbursed for first-year warranty and Extended AppleCare repairs made to these computers. For pricing information, refer to “Service Price Pages.”

Basics Display Compatibility Matrix - 6

Display Compatibility Matrix

	FSTN	Active Matrix
	PowerBook 165c	PowerBook 180c
	661-0752	661-0686
Inverter	922-0374	922-0378
Display Cable	922-0373	922-0380
Inverter Cable	922-0566	922-0412

Important: The PowerBook 165c/180c family includes two displays—an active matrix and an FSTN display. Each of these displays requires a compatible inverter and display cable; the inverters, display cables, and displays are not interchangeable. Before ordering one of these parts, refer to the display matrix shown above.

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Specifications

PowerBook 165c/180c

Specifications	Introduction - 2

Introduction

Specifications information for this product can be found in this chapter and also in the Spec Database, which you can access in one of three ways:

• Launch it directly by double-clicking the Apple Spec Database runtime alias at the top level of the Main Service Source CD.

• Select “Apple Spec Database” from the Service Source dropdown main menu.

• Click the Acrobat toolbar icon for the database, which is near the right end of the toolbar with the letters “SP.”

Specifications	Configurations - 3

Standard 165c

Standard 180c

Configurations

4 MB PSRAM, FSTN color display, 80/120 MB hard drive, 1.4 MB Apple SuperDrive, NiCad battery, AC adapter, and microphone

4 MB PSRAM, 8.4 in (226 mm) diagonal backlit color activematrix LCD display, 80 or 160 MB hard drive, 1.4 MB Apple SuperDrive, NiCad battery, AC adapter, and microphone

Options	Internal PowerBook Express Modem (14,400 bps)
	Internal PowerBook Fax/Data Modem (2400 bps)
	4 MB memory expansion kit
	PowerBook battery recharger
	HDI-30 SCSI system cable
	HDI-30 SCSI disk adapter

Specifications	Processor - 4

CPU

Coprocessor

Addressing

Processor

Motorola 68030 microprocessor 33 MHz

Motorola 68882 floating-point math coprocessor 33 MHz

32-bit internal registers

32-bit address bus

32-bit data bus

Specifications Memory - 5

	Memory
RAM	4 MB pseudostatic RAM (PSRAM)
	Expandable to 8 MB by adding 4 MB expansion card
	Expandable to 14 MB with third-party PSRAM expansion cards
	Requires 85 ns or faster RAM chips
ROM	1 MB
PRAM	256 bytes of parameter memory

	Specifications	Memory - 6
VRAM		512K of video RAM supports internal display and external
		monitor

Clock/Calendar CMOS custom chip with long-life lithium battery

Specifications	Disk Storage - 7

Disk Storage

Floppy Drive

Hard Drive

19 mm high, internal, 1.4 MB Apple SuperDrive

2.5 in. SCSI hard drives (many capacities)

Specifications	I/O Interfaces - 8

Apple Desktop Bus

Serial

SCSI

Sound

I/O Interfaces

ADB port (maximum of three ADB devices is recommended) 200 mA maximum current draw for all ADB devices

Two RS-422 serial ports; mini DIN-8 connectors

HDI-30 SCSI port with 1.5 MB/sec. transfer rate

Connect SCSI device to computer with HDI-30 SCSI system cable.

Monaural sound-in port; adapters required to input sound from audio equipment with line level outputs (line level signals must be attenuated 500:1)

Stereo sound-out jack for headphones or external audio amplifier

	Specifications	I/O Interfaces - 9
Video		Video-out port; 8 bit, 256 color video support
		Micro DB-15 connector
		Supports most Macintosh monitors, VGA and SVGA monitors

Power Adapter

Modem

Security

Power adapter port

Slot for optional internal modem

Slot for third-party security equipment

	Specifications	I/O Devices - 10
		I/O Devices
Keyboard		Built-in keyboard with standard Macintosh layout
		63 keys domestic; 64 keys ISO
		3.0 mm travel; 18 mm vertical pitch, 18.63 mm horizontal pitch
		Two-level tilt adjustment

Trackball

Microphone

30 mm diameter, dual button Apple Desktop Bus (ADB) interface

Electret, omnidirectional

Output voltage of 4 mV, peak to peak

Specifications	Sound and Video - 11

Sound Generator

PowerBook 165c

Video Display

PowerBook 180c

Video Display

Sound and Video

Apple sound chip provides 4-voice, 8-bit sound 8-bit sound input, sampled at 11 or 22 kHz

9 in. (230 mm) diagonal screen

Flat-panel, color, film-compensated supertwist nematic (FSTN) liquid crystal display

CCFL on-demand backlight

640 lines by 400 pixels; 8 bit; 256 colors

8.4 in. (215 mm) diagonal screen

Flat-panel, color, active-matrix, liquid crystal display CCFL on-demand backlight

640 lines by 480 pixels; 8 bit; 256 colors

Specifications	Electrical - 12

Main Battery

PRAM Battery

Power Adapter

Electrical

Rechargeable nickel cadmium (NiCad) battery Provides 1.5–2 hours of usage before recharging

3 V, 30 mAh rechargeable lithium battery

110–240 VAC line voltage 24 W, 50–60 Hz

US, United Kingdom, Australian, and European versions

Specifications	Physical - 13

Physical

PowerBook 165c

Height: 2.29 in. (58 mm) Width: 11.26 in. (286 mm) Depth: 9.29 in. (236 mm)

Weight: 7.0 lb. (3.18 kg) with battery

PowerBook 180c

Height: 2.34 in. (59 mm) Width: 11.25 in. (286 mm) Depth: 9.3 in. (236 mm)

Weight: 7.1 lb. (3.2 kg) with battery

Specifications	Environmental - 14

Environmental

Operating

Temperature

Storage

Temperature

Relative Humidity

Shipping Altitude

Operational Altitude

50–104° F (10–40° C)

-13 to 140° F (-25 to 60° C)

20–80% noncondensing 0–15,000 ft. (0–4722 m) 0–10,000 ft. (0–3048 m)

Specifications	Other - 15

Other

Fax/Data Modem

Internal 2400-baud modem with fax send at 9600 baud (includes fax send software)

300/1200/2400 bps transmission rates Serial binary and asynchronous protocols

Error correction and data compression: MNP 4, 5 and V.42, V.42bis

	Specifications	Other - 16
Express Modem		Internal 14,400-baud modem with fax send and receive
		capability at 9600 baud
		300 to 14,400 bps data transmission rates
		2400/4800/7200/9600 bps fax transmission rates
		Full duplex operation; asynchronous or framed modes
		Error correction: V.42 compliance (MNP 2-4)
		Data compression: V.42 bis (4 to 1 compression) and MNP-5 (2
		to 1 compression)
		Requires 300K of system RAM

SCSI Disk Adapter

Enables connection between PowerBook computer and desktop Macintosh (PowerBook appears as a hard drive on the desktop)

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Troubleshooting

PowerBook 165c/180c

Troubleshooting	General/ - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.

For additional assistance, contact Apple Technical Support.

		Troubleshooting		Symptom Charts/Startup - 2
			Symptom Charts
			Startup
RAM failure occurs			1	Reseat PSRAM expansion card and check connection.
(eight-tone error			2	Replace PSRAM expansion card.
chord sequence sounds			3	Replace daughterboard.
after startup chord)			4	Replace motherboard.
Hardware failure			1	Disconnect hard drive data cable and restart computer. If
occurs (four-tone				startup sequence is normal, reconnect cable and retest.
error chord sequence			2	Replace hard drive.
sounds after startup			3	Disconnect floppy drive cable and restart computer. If
chord)				startup sequence is normal, reconnect cable and retest.
			4	Replace floppy drive.
			5	Replace motherboard.

Troubleshooting Symptom Charts/Startup - 3

Startup

Screen displays	1	Reseat RAM expansion card.
checkerboard pattern;	2	Replace RAM expansion card.
no startup chime	3	Replace daughterboard.
	4	Reseat display cable.

Troubleshooting Symptom Charts/Power - 4

Power

Screen is blank;	1	Restart computer.
computer doesn’t	2	Connect power adapter and restart computer in 3–4 minutes.
respond	3	Try known-good, charged main battery.
	4	Check all interconnect board, daughterboard, and
		motherboard connections.
	5	Reset the power manager.
	6	Replace keyboard.
	7	Replace interconnect board.
	8	Replace daughterboard.
	9	Replace motherboard.
	10	PowerBook165c: Replace display.
	11	PowerBook180c: Replace display (CPRC/international
		repairers only).

Troubleshooting Symptom Charts/Power - 5

Power

After you remove	1	Check cables.
main battery, some	2	Replace interconnect board.
Control Panel settings	3	Replace daughterboard.
are different	4	Replace motherboard.
Power adapter is	1	This is normal for fully charged battery.
plugged in, but	2	Check battery charger connection.
battery DA does not	3	Try known-good, charged main battery.
indicate charger is	4	Try known-good power adapter.
connected	5	Check battery thermistor cable connection.
	6	Replace motherboard.