Yealink SIP VP-T49G Manual

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Yealink SIP VP-T49G Manual

Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.

Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. You can find the CE and FCC information from the label on the back of the IP phone.

Statements of compliance can be obtained by contacting support@yealink.com.

This device is marked with the CE mark in compliance with R&TTE Directive 1999/5/EC.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experienced radio/TV technician for help.

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

Yealink SIP VP-T49G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

Thank you for choosing the SIP VP-T49G IP phone, an ultra-elegant gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. It also features an enhanced user experience and newly developed industrial design, with a large touch screen for easy and efficient use.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP VP-T49G IP phone.

Note Network Directory and Network Call Log features are hidden for IP phones in neutral firmware, which are designed for the BroadWorks environment. Please contact your system administrator for more information.

Topics provided in this guide include:

Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Phone Features

Chapter 5 Advanced Phone Features

This section describes the changes to this guide for each release and guide version.

The following section is new:

Power Saving on page 66

Major updates have occurred to the following sections:

Icon Instructions on page 15

Web User Interface on page 22

v

User Guide for SIP VP-T49G IP Phone

Using the Phone Keypad and Dial Pad on page 44

Screen Saver on page 64

Volume on page 78

Ring Tones on page 80

Display Issues on page 285

The following section is new:

Shared Call Appearance (SCA) on page 257 Major updates have occurred to the following sections:

Icon Instructions on page 15

Documentations on page 24

Packaging Contents on page 27

Phone Installation on page 29

Entering Data and Editing Fields on page 41

Local Directory on page 82

Blacklist on page 102

Remote Phone Book on page 104

Bluetooth Headset on page 117

Bluetooth-Enabled Mobile Phone on page 123

Call Forward on page 192

Call Transfer on page 202

Voice Mail/Video Voice Mail on page 278

Call Issues on page 287

vi

Table of Contents

About This Guide ......................................................................

v

In This Guide .........................................................................................................................

v

Summary of Changes..........................................................................................................

v

Changes for Release 80, Guide Version 80.100 ............................................................

v

Changes for Release 80, Guide Version 80.75 .............................................................

vi

Table of Contents.....................................................................

vii

Overview ................................................................................

13

Hardware Component Instructions..................................................................................

13

Icon Instructions ..................................................................................................................

15

LED Instructions...................................................................................................................

21

User Interfaces ...................................................................................................................

22

Phone User Interface ......................................................................................................

22

Web User Interface.........................................................................................................

22

Documentations .................................................................................................................

24

Getting Started.......................................................................

27

Packaging Contents...........................................................................................................

27

Optional Accessories .....................................................................................................

29

Phone Installation...............................................................................................................

29

Network Connection ..........................................................................................................

32

Connecting to the Wired Network ................................................................................

33

Connecting to the Wireless Network ............................................................................

33

Phone Initialization .............................................................................................................

33

Registration .........................................................................................................................

34

Touch Screen Display.........................................................................................................

34

Idle Screen Display.........................................................................................................

34

Configuration Screen Display .......................................................................................

36

Video Call Screen Display .............................................................................................

37

Video Call Full-Screen Display (Both Farand Near-Site Videos Exist) ....................

38

Navigating Menus and Fields ..........................................................................................

39

Gestures ..............................................................................................................................

39

Control Center/Notification Center ..................................................................................

40

Entering Data and Editing Fields .....................................................................................

41

Using the Onscreen Keyboard......................................................................................

41

vii

User Guide for SIP VP-T49G IP Phone

Using the Phone Keypad and Dial Pad ........................................................................

44

Phone Status .......................................................................................................................

46

Basic Network Settings......................................................................................................

47

Wireless Network Settings ................................................................................................

50

Connecting to the Wireless Network ............................................................................

50

Disconnecting the Wireless Network Connection .......................................................

56

Viewing the Wireless Network Information..................................................................

57

Managing the Saved Wireless Network......................................................................

58

Disabling Wi-Fi Feature ..................................................................................................

59

Customizing Your Phone .........................................................

61

General Settings ................................................................................................................

61

Wallpaper ........................................................................................................................

61

Screen Saver ...................................................................................................................

64

Power Saving...................................................................................................................

66

Backlight ..........................................................................................................................

68

Language.........................................................................................................................

69

Time & Date .....................................................................................................................

71

Administrator Password .................................................................................................

73

Key as Send.....................................................................................................................

74

Phone Lock.......................................................................................................................

75

Audio Settings ....................................................................................................................

78

Volume .............................................................................................................................

78

Ring Tones ........................................................................................................................

80

Contact Management.......................................................................................................

82

Local Directory ................................................................................................................

82

Blacklist ..........................................................................................................................

102

Remote Phone Book.....................................................................................................

104

Mobile Contacts............................................................................................................

106

Call History Management ..............................................................................................

109

Viewing History Records ..............................................................................................

109

Deleting History Records..............................................................................................

111

Disabling History Records ............................................................................................

114

System Customizations....................................................................................................

115

Headset Use..................................................................................................................

115

Bluetooth Headset ........................................................................................................

117

Bluetooth-Enabled Mobile Phone ...............................................................................

123

DSS Keys ........................................................................................................................

130

Account Management .................................................................................................

141

Dial Plan .........................................................................................................................

146

Emergency Number......................................................................................................

151

Live Dialpad ..................................................................................................................

152

Hotline ............................................................................................................................

153

viii

 

Table of Contents

Basic Phone Features ............................................................

155

Placing Calls .....................................................................................................................

156

Answering Calls ...............................................................................................................

158

Ending Calls ......................................................................................................................

161

Changing Video Call Settings ........................................................................................

161

Stopping Transmitting Video during a Call................................................................

161

Changing the Clarity of Near-Site Video ...................................................................

162

Changing the Video Settings ......................................................................................

168

Changing the Video Layout during Calls ...................................................................

169

Previewing the Near-Site Video ..................................................................................

174

External Monitor ...............................................................................................................

175

Redialing Numbers ..........................................................................................................

178

Recent Call In Dialing ......................................................................................................

178

Auto Answer .....................................................................................................................

179

Auto Redial........................................................................................................................

180

Call Completion ...............................................................................................................

182

Recall .................................................................................................................................

184

Call Mute...........................................................................................................................

184

Call Hold/Resume.............................................................................................................

185

Do Not Disturb (DND) ......................................................................................................

187

Call Forward .....................................................................................................................

192

Static Forwarding..........................................................................................................

192

Dynamic Forwarding ....................................................................................................

201

Call Transfer ......................................................................................................................

202

Blind Transfer .................................................................................................................

202

Semi-Attended Transfer ...............................................................................................

203

Attended Transfer .........................................................................................................

204

Call Waiting ......................................................................................................................

205

Conference .......................................................................................................................

206

Local Conference..........................................................................................................

206

Network Conference ....................................................................................................

209

Call Park ............................................................................................................................

210

Call Pickup ........................................................................................................................

211

Anonymous Call ...............................................................................................................

215

Anonymous Call Rejection ..............................................................................................

216

Capturing Screenshots during a Video Call .................................................................

218

Viewing the Pictures Stored in Your USB Flash Drive ...................................................

221

Advanced Phone Features....................................................

223

Busy Lamp Field (BLF) .....................................................................................................

223

Configuring the BLF Feature on the Phone ................................................................

223

Using BLF Feature on the Phone .................................................................................

228

ix

User Guide for SIP VP-T49G IP Phone

BLF List ...............................................................................................................................

230

Call and Conference Recording Using a USB Flash Drive ..........................................

232

Call Recording...............................................................................................................

233

Conference Recording .................................................................................................

235

Recorded Calls Playback.............................................................................................

235

Storage Space ..............................................................................................................

238

Call Recording Using a Record Key ...............................................................................

239

Hot Desking ......................................................................................................................

241

Intercom ............................................................................................................................

243

Outgoing Intercom Calls..............................................................................................

244

Incoming Intercom Calls ..............................................................................................

244

Using Intercom ..............................................................................................................

246

Multicast Paging...............................................................................................................

247

Sending RTP Stream .....................................................................................................

247

Receiving RTP Stream...................................................................................................

251

Using Multicast Paging.................................................................................................

252

Music on Hold...................................................................................................................

254

Automatic Call Distribution (ACD)..................................................................................

255

Shared Call Appearance (SCA) ....................................................................................

257

Configuring SCA Feature on the IP Phone .................................................................

258

Using SCA Feature on the IP Phone............................................................................

265

Messages..........................................................................................................................

274

Short Message Service (SMS) ....................................................................................

274

Voice Mail/Video Voice Mail........................................................................................

278

Message Waiting Indicator (MWI) .............................................................................

281

Troubleshooting .....................................................................

285

General Issues..................................................................................................................

285

Display Issues ...................................................................................................................

285

Password Issues................................................................................................................

286

Call Issues .........................................................................................................................

287

Headset & Handset Issues..............................................................................................

287

Audio Issues ......................................................................................................................

288

Video Issues ......................................................................................................................

291

Recording Issues...............................................................................................................

292

Log Issues ..........................................................................................................................

292

Reboot & Upgrade & Reset Issues..................................................................................

294

Regulatory Notices ................................................................

299

Service Agreements ........................................................................................................

299

Limitations of Liability ......................................................................................................

299

Safety Instructions ............................................................................................................

299

x

 

Table of Contents

Appendix A - Time Zones

......................................................301

Index ......................................................................................

303

xi

User Guide for SIP VP-T49G IP Phone

xii

Overview

This chapter provides the overview of the SIP VP-T49G IP phone. Topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentations

If you require additional information or assistance with your new phone, contact your system administrator.

The main hardware components of the SIP VP-T49G IP phone are the touch screen and the keypad.

13

User Guide for SIP VP-T49G IP Phone

Hardware component instructions of the SIP VP-T49G IP phone are:

 

 

 

 

Item

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Indicator

 

Indicates phone power and some feature statuses.

 

 

 

 

 

• Receives an incoming call—Fast flashing

 

 

 

LED

 

 

 

 

 

 

• Receives a voice mail or text message—Slow flashing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The screen is touch-sensitive. Tap to select and highlight

 

 

 

 

 

 

 

screen items.

 

 

 

 

 

 

 

 

 

Shows information about calls, messages, soft keys,

 

 

 

 

 

 

 

time, date and other relevant data:

 

 

 

 

Touch Screen

 

• Call information—caller ID, call duration

 

 

 

 

 

 

 

• Icons (for example,

)

 

 

 

 

 

 

 

 

• Missed call list or second incoming caller information

 

 

 

 

 

 

 

• Prompt text (for example, ―Save succeeded!‖)

 

 

 

 

 

 

 

• Time and date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Indicates and accesses voice mails. The key LED

 

 

 

 

MESSAGE Key

 

illuminates solid green when one or more voice mails

 

 

 

 

are waiting at the message center.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Captures screenshots during a video call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Allows you to place and receive calls through an

 

 

 

 

HEADSET Key

 

optionally connected headset. The key LED illuminates

 

 

 

 

 

 

 

solid green when headset mode is activated.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mutes audio transmission locally during calls and

 

 

 

 

MUTE Key

 

conferences. The key LED illuminates solid red when the

 

 

 

 

 

 

 

call is muted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Allows you to preview near-site video when the phone

 

 

 

 

VIDEO Key

 

is idle.

 

 

 

 

 

 

 

 

 

• Controls the transmission of video images during calls

 

 

 

 

 

 

 

 

 

 

14

Overview

 

 

 

 

Item

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and conferences.

 

 

 

 

 

 

 

 

 

 

 

TRANSFER Key

 

Transfers a call to another party.

 

 

 

 

 

 

 

 

 

 

 

 

Volume Key

 

Adjusts the volume of the handset, headset,

 

 

 

 

speakerphone or ringer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toggles the hands-free speakerphone mode. The key

 

 

 

 

Speakerphone Key

 

LED illuminates solid green when the speakerphone

 

 

 

 

 

 

 

mode is activated.

 

 

 

 

 

 

 

 

 

 

 

REDIAL Key

 

Redials a previously dialed number.

 

 

 

 

 

 

 

 

 

 

 

HOLD Key

 

Places a call on hold or resumes a held call.

 

 

 

 

 

 

 

 

 

 

 

 

Keypad

 

Provides the digits, letters and special characters in

 

 

 

 

context-sensitive applications.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Speaker

 

Provides hands-free (speakerphone) audio output.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Picking up the handset from the handset cradle, the

 

 

 

 

Hookswitch

 

hookswitch bounces and the phone connects to the line.

 

 

 

 

• Laying the handset down on the handset cradle, the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

phone disconnects from the line.

 

 

 

 

 

 

 

 

 

 

 

Shutter Switch

 

Covers and uncovers the camera.

 

 

 

 

 

 

 

 

 

 

 

 

Camera Indicator

 

Indicates camera and some feature statuses.

 

 

 

 

 

• Receives a video call—Flashing green

 

 

 

LED

 

 

 

 

 

 

• Receives an audio-only call—Solid green

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Provides near-site video. The better distance between

 

 

 

 

Camera Lens

 

camera and images you want to capture should be in

 

 

 

 

 

 

 

the range of 0.35 meters (1 foot) to 2 meters (6 feet).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Allows you to connect an external monitor (optional) to

 

 

 

 

HDMI port

 

your phone and the video image captured from camera

 

 

 

 

(both near site and far site) will also be shown on the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

external monitor during a video call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Allows you to connect a USB flash drive (optional) to

 

 

 

 

USB2.0 port

 

your phone so you can display pictures on your phone,

 

 

 

 

 

 

 

capture screenshot, and record and play back calls.

 

 

 

 

 

 

 

 

 

Icons appearing on the touch screen are described in the following table:

 

Icons

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wired network is unavailable

 

 

 

 

 

 

 

 

 

The private line registers successfully

 

 

 

 

 

 

15

User Guide for SIP VP-T49G IP Phone

 

Icons

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Register failed

 

 

 

 

 

 

 

 

 

Registering

 

(Flashing)

 

 

 

 

 

 

 

 

 

 

 

 

 

The shared line registers successfully

 

 

 

 

 

 

 

 

 

Hands-free speakerphone mode

 

 

 

 

 

 

 

 

 

Handset mode

 

 

 

 

 

 

 

 

 

Headset mode

 

 

 

 

 

 

 

 

 

Voice Mail

 

 

 

 

 

 

 

 

 

Text Message

 

 

 

 

 

 

 

 

 

Auto Answer

 

 

 

 

 

 

 

 

 

Do Not Disturb

 

 

 

 

 

 

 

 

 

Camera is not detected

 

 

 

 

 

 

 

 

 

Call Hold (video)

 

 

 

 

 

 

 

 

 

Call Hold (audio-only)

 

 

 

 

 

 

 

 

 

Call Forward

 

 

 

 

 

 

 

 

 

Call Mute

 

 

 

 

 

 

 

 

 

Ringer volume is 0

 

 

 

 

 

 

 

 

 

Phone Lock

 

 

 

 

 

 

 

 

 

Received Calls

 

 

 

 

 

 

 

 

 

Placed Calls

 

 

 

 

 

 

 

 

 

Missed Calls

 

 

 

 

 

 

16

Overview

 

Icons

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Forwarded Calls

 

 

 

 

 

 

 

 

 

Recording box is full

 

 

 

 

 

 

 

 

 

A call cannot be recorded

 

 

 

 

 

 

 

 

 

Recording starts successfully

 

 

 

 

 

 

 

 

 

Recording cannot be started

 

 

 

 

 

 

 

 

 

Recording cannot be stopped

 

 

 

 

 

 

 

 

 

Bluetooth mode is on

 

 

 

 

 

 

 

 

 

Bluetooth headset is both paired and connected

 

 

 

 

 

 

 

 

 

Bluetooth-Enabled mobile phone is both paired

 

 

 

 

and connected

 

 

 

 

 

 

 

 

 

The default caller photo and contact icon

 

 

 

 

 

 

 

 

 

The default mobile caller photo and mobile

 

 

 

 

contacts icon

 

 

 

 

 

 

 

 

 

Wi-Fi mode is on

 

 

 

 

 

 

 

 

 

Wi-Fi is connected successfully and the signal

 

 

 

 

strength is strong

 

 

 

 

 

 

 

 

 

Wi-Fi is connected successfully and the signal

 

 

 

 

strength is high

 

 

 

 

 

 

 

 

 

Wi-Fi is connected successfully and the signal

 

 

 

 

strength is middle

 

 

 

 

 

 

 

 

 

Wi-Fi is connected successfully and the signal

 

 

 

 

strength is weak

 

 

 

 

 

 

 

 

 

Wi-Fi fails to connect

 

 

 

 

 

 

 

 

 

The USB flash drive is detected

 

 

 

 

 

 

 

 

 

DSS Key

 

 

 

 

 

 

 

 

 

External monitor is connected

 

 

 

 

 

 

17

User Guide for SIP VP-T49G IP Phone

The icons of DSS key appearing on the touch screen are described in the following table:

 

Icons

 

 

Description

 

 

 

 

 

 

 

 

 

ACD (Log into the ACD system)

 

 

 

 

 

 

 

 

 

ACD (The ACD status is available)

 

 

 

 

 

 

 

 

 

ACD (The ACD status is unavailable)

 

 

 

 

 

 

 

 

 

ACD (Log out of the ACD system)

 

 

 

 

 

 

 

 

 

Voice Mail

 

 

 

 

 

 

 

 

 

Direct Pickup

 

 

 

 

 

 

 

 

 

Group Pickup

 

 

 

 

 

 

 

 

 

Call Park (Park successfully; Call park idle state)

 

 

 

 

 

 

 

 

 

Call Park (Park failed)

 

 

 

 

 

 

 

 

 

Call Park (Call park ringing state)

 

 

 

 

 

 

 

 

 

Intercom

 

 

 

 

 

 

 

 

 

DTMF

 

 

 

 

Prefix

 

 

 

 

 

 

 

 

 

Local Group

 

 

 

 

XML Group

 

 

 

 

 

 

 

 

 

XML Browser

 

 

 

 

 

 

 

 

 

LDAP

 

 

 

 

 

 

 

 

 

Conference

 

 

 

 

 

 

 

 

 

Forward

 

 

 

 

 

 

 

 

 

Transfer

 

 

 

 

 

 

 

 

 

Hold

 

 

 

 

 

 

 

 

 

DND

 

 

 

 

 

 

18

Overview

 

Icons

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

ReCall

 

 

 

 

 

 

 

 

 

 

 

SMS

 

 

 

 

 

 

 

 

 

 

 

Record/URL Record

 

 

 

 

 

 

 

 

 

 

 

Record/URL Record (Recording starts successfully)

 

 

 

 

 

 

 

 

 

 

 

Multicast Paging

 

 

 

 

 

Group Listening

 

 

 

 

 

Paging List

 

 

 

 

 

 

 

 

 

 

 

Hot Desking

 

 

 

 

 

 

 

 

 

 

 

Zero Touch

 

 

 

 

 

 

 

 

 

 

 

URL

 

 

 

 

 

 

 

 

 

 

 

Phone Lock

 

 

 

 

 

 

 

 

 

 

 

Directory

 

 

 

 

 

 

 

 

 

 

 

Speed Dial

 

 

 

 

 

 

 

 

 

 

 

Mobile Line (Bluetooth-Enabled mobile phone is

 

 

 

 

 

both paired and connected)

 

 

 

 

 

 

 

 

 

 

 

Mobile Line (Bluetooth-Enabled mobile phone fails

 

 

 

 

 

to connect)

 

 

 

 

 

 

 

 

 

 

 

Mobile Line (Bluetooth-Enabled mobile phone is

 

 

(Flashing)

 

 

connecting)

 

 

 

 

 

 

 

 

 

 

Icon indicator (associated with BLF/BLF List)

 

 

 

 

 

 

Icons

 

 

Description

 

 

 

 

 

 

BLF/BLF list idle state

 

 

 

 

 

 

 

 

 

 

 

BLF/BLF list ringing state

 

 

(Flashing)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BLF/BLF list callout state

 

 

(Flashing)

 

 

 

 

 

 

 

 

 

 

 

 

19

User Guide for SIP VP-T49G IP Phone

 

Icons

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BLF/BLF list talking state

BLF hold state

BLF list call park state

BLF/BLF list failed state

Icon indicator (associated with a shared line)

The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.

Icon

 

Description

 

 

 

 

 

 

 

The shared line is idle.

 

 

 

 

 

 

 

The shared line is seized.

 

(for monitoring SCA phone)

 

 

 

 

 

 

 

 

 

The shared line receives an incoming call.

 

(Flashing)

 

 

 

 

 

 

 

 

 

The shared line is dialing.

 

(Flashing)

 

 

 

 

 

 

 

 

 

The shared line is in conversation.

 

 

 

 

 

 

 

The shared line conversation is placed on

 

 

 

public hold.

 

 

 

 

 

(for local SCA phone)

 

The shared line conversation is placed on

 

 

 

 

 

 

private hold.

 

(for monitoring SCA phone)

 

 

 

 

 

 

 

 

 

The shared line conversation is barged in by

 

 

 

the other shared line party.

 

 

 

 

 

20

Overview

Icon

Description

 

 

For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold.

Power Indicator LED

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Solid red

 

 

The phone is initializing.

 

 

 

 

 

 

Fast flashing red

 

 

The phone is ringing.

 

 

 

 

 

 

Slow flashing red

 

 

The phone receives a text message/voice mail/video

 

 

 

voice mail.

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone is powered off.

 

 

 

 

The phone is idle.

 

Off

 

 

The phone is busy.

 

 

 

 

The call is placed on hold or is held.

 

 

 

 

The call is muted.

 

 

 

 

 

Camera Indicator LED

 

 

 

 

 

 

 

 

 

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

The phone is powered on and the camera is properly

 

Solid green

 

 

connected to the phone.

 

 

 

The camera is idle.

 

 

 

 

 

 

 

 

The phone receives an audio-only call.

 

 

 

 

 

 

Flashing green

 

 

The phone receives a video call.

 

 

 

 

 

 

 

 

 

There is an active video call.

 

Solid red

 

 

The video call is muted.

 

 

 

 

The video call is held.

 

 

 

 

 

 

 

 

 

The shutter switch is open, but the near-site video is

 

Slow flashing red

 

 

stopped transmitting during a video call.

 

 

 

 

The video call is placed on hold.

 

 

 

 

 

 

 

 

 

The phone is powered off.

 

Off

 

 

The camera is not properly connected to the phone.

 

 

 

 

The shutter switch is closed.

 

 

 

 

 

 

Note The above introduces the default power indicator LED status. The status of the power indicator LED is configurable via web user interface. For more information, refer to

Yealink_SIP-T2_Series_T19(P) E2_T4_Series_CP860_IP_Phones_Administrator_Guide.

21

User Guide for SIP VP-T49G IP Phone

Two ways to customize configurations of your SIP VP-T49G IP phone:

The user interface on the IP phone.

The user interface in a web browser on your PC.

The hardware components keypad and touch screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many cases, it is possible to use either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.

You can customize your phone by tapping to access the phone user interface. The Advanced option is only accessible to the administrator, and the default administrator password is ―admin‖ (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 61.

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, tap ->Status on the phone when the phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both ―admin‖ (case-sensitive).

The main options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:

 

Options

 

 

Phone User Interface

 

 

Web User Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--IP Address

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--MAC

 

 

 

 

 

 

 

 

 

 

 

 

 

--Firmware

 

 

 

 

--Network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Accounts

 

 

 

 

 

 

 

22

 

 

 

 

 

 

 

 

Overview

 

 

 

 

 

 

 

 

 

 

 

 

 

Options

 

 

Phone User Interface

 

 

Web User Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic Phone Settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Wallpaper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Screen Saver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Power Saving

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Backlight

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Language

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Time & Date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Administrator Password

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Key as Send

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Phone Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Ring Tones

 

 

 

 

 

--Contact Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Local Directory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Blacklist

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Remote Phone Book

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Mobile Contacts

 

×

 

 

 

 

--Call History Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Bluetooth Headset

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Bluetooth-Enabled Mobile Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--DSS Keys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Account Registration

 

 

 

 

 

--Dial Plan

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Emergency Number

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Live Dialpad

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Hotline

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic Call Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Recent Call In Dialing

×

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Auto Answer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Auto Redial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Completion

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--ReCall

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Do Not Disturb (DND)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Forward

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Transfer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Waiting

 

 

 

 

 

 

 

--Conference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Park

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Pickup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Anonymous Call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Anonymous Call Rejection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Advanced Phone Features

 

 

 

 

 

 

 

 

 

 

 

 

23

User Guide for SIP VP-T49G IP Phone

 

Options

 

 

Phone User Interface

 

 

Web User Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Busy Lamp Field (BLF)

 

 

 

 

 

 

 

 

 

 

--BLF List

×

 

 

 

 

 

 

 

 

 

 

--Call Recording

 

 

 

 

 

 

 

 

--Hot Desking

 

 

 

 

 

 

 

 

--Intercom

 

 

 

 

 

 

 

 

 

 

--Multicast Paging

×

 

 

 

 

 

 

 

 

 

 

 

 

--Music on Hold

×

 

 

 

 

 

 

 

 

 

 

 

 

--Automatic Call Distribution (ACD)

×

 

 

 

 

 

 

 

 

 

 

 

 

--Shared Call Appearance (SCA)

×

 

 

 

 

 

 

 

 

 

 

--Messages

 

 

 

 

 

 

 

 

 

 

 

SIP Account

 

 

 

 

 

 

 

 

 

 

 

 

--User Options

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Activation

 

 

 

 

 

 

 

 

 

 

--Label

 

 

 

 

 

 

 

 

 

 

--Display Name

 

 

 

 

 

 

 

 

 

 

--Register Name

 

 

 

 

 

 

 

 

 

 

--User Name

 

 

 

 

 

 

 

 

 

 

--Password

 

 

 

 

 

 

 

 

 

 

 

--Server Options

 

 

 

 

 

--SIP Server1/2

 

 

 

 

 

 

 

 

 

 

 

 

--Register Port

×

 

 

 

 

 

 

 

 

 

 

--Outbound Status

 

 

 

 

 

 

 

 

 

 

--Outbound Proxy1/2

 

 

 

 

 

 

 

 

 

 

--Proxy Fallback Interval

 

 

 

 

 

 

 

 

 

 

--NAT Status

 

 

 

 

 

 

 

 

 

 

 

 

 

Note The table above lists most of the feature options. Please refer to the relevant sections for more information.

The following table shows documentations available for the SIP VP-T49G IP phone.

 

Name

 

 

Contents

 

 

Where found

 

 

Language

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic call features

 

In the package

 

English

 

 

 

 

 

 

 

 

 

Quick Start Guide

 

 

and phone

 

 

 

 

 

 

 

 

 

 

On the website

 

English/Chinese

 

 

 

 

customizations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

24

 

 

 

 

 

 

 

 

 

 

 

 

Overview

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name

 

 

Contents

 

 

Where found

 

 

Language

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone/Web user

 

 

 

 

 

 

 

 

 

 

 

 

 

 

interface settings

 

 

 

 

 

 

 

 

 

 

 

User Guide

 

Basic call features

 

On the website

 

English/Chinese

 

 

 

 

 

 

 

 

and advanced

 

 

 

 

 

 

 

 

 

 

 

 

 

 

phone features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note

 

You can also download the latest documentations online:

 

 

 

 

 

 

 

http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=

 

 

 

95.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

25

User Guide for SIP VP-T49G IP Phone

26

Getting Started

This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP VP-T49G IP phone. Topics include:

Packaging Contents

Phone Installation

Network Connection

Phone Initialization

Registration

Touch Screen Display

Navigating Menus and Fields

Gestures

Control Center/Notification Center

Entering Data and Editing Fields

Phone Status

Basic Network Settings

Wireless Network Settings

If you require additional information or assistance with your new phone, contact your system administrator.

The following components are included in your SIP VP-T49G IP phone package:

SIP VP-T49G IP Phone

27

User Guide for SIP VP-T49G IP Phone

Phone Stand

Handset & Handset Cord

Camera

Ethernet Cable

Quick Start Guide

28

Getting Started

Power Adapter

Check the list before installation. If you find anything missing, contact your system administrator.

The following items are optional accessories for your SIP VP-T49G IP phone. You need to purchase them separately if required.

Headset

Yealink Extended Display Accessories: ED10

USB3.0 Cable

HDMI Cable

3M Dual Lock ×2

Quick Installation

Guide

 

 

 

Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.

If your phone is already installed, proceed to Phone Initialization on page 33.

29

User Guide for SIP VP-T49G IP Phone

This section introduces how to install the phone:

1)Attach the stand

2)Insert the camera

3)Connect the handset and optional headset

4)Connect the AC power

5)Connect the optional USB flash drive

6)Connect the optional external monitor

1)Attach the stand

2)Insert the camera

3)Connect the handset and optional headset

30

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