Yealink SIP-T23G, SIP-T23P User Manual

Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD

Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC.

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to [e-mail].

Yealink SIP-T23P/T23G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

Thank you for choosing the SIP-T23P/T23G IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. The difference between the T23P and T23G IP phones is that only SIP-T23G supports Gigabit network interface.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T23P/T23G IP phone.

Note Network Directory and Network Call Log features are hidden for IP phones in neutral firmware, which are designed for the BroadWorks environment. Please contact your system administrator for more information.

Topics provided in this guide include:

 Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Call Features

Chapter 5 Advanced Phone Features

This section describes the changes to this guide for each release and guide version.

The following sections are new:

Shared Call Appearance (SCA) on page 123

Bridged Line Appearance (BLA) on page 136

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User Guide for the SIP-T23P/T23G IP Phone

Major updates have occurred to the following sections:

Icon Instructions on page 3

LED Instructions on page 4

Web User Interface on page 7

Call Forward on page 85

The following sections are new:

Optional Accessories on page 12

Short Message Service (SMS) on page 142

Major updates have occurred to the following sections:

Web User Interface on page 7

ReCall on page 79

Time & Date on page 23

Anonymous Call Rejection on page 103

Intercom on page 112

Multicast Paging on page 115

vi

Table of Contents

About This Guide ......................................................................	v
In This Guide .........................................................................................................................	v
Summary of Changes..........................................................................................................	v
Changes for Release 80, Guide Version 80.60 ..............................................................	v
Changes for Release 80, Guide Version 80.20 .............................................................	vi
Table of Contents.....................................................................	vii
Overview ..................................................................................	1
Hardware Component Instructions....................................................................................	1
Icon Instructions ....................................................................................................................	3
LED Instructions.....................................................................................................................	4
User Interfaces .....................................................................................................................	6
Phone User Interface ........................................................................................................	7
Web User Interface...........................................................................................................	7
Documentations ...................................................................................................................	9
Getting Started.......................................................................	11
Packaging Contents...........................................................................................................	11
Optional Accessories .....................................................................................................	12
Phone Installation...............................................................................................................	13
Phone Initialization .............................................................................................................	16
Phone Status .......................................................................................................................	16
Basic Network Settings......................................................................................................	17
Registration .........................................................................................................................	19
Idle Screen ..........................................................................................................................	19
Customizing Your Phone .........................................................	21
General Settings ................................................................................................................	21
Backlight ..........................................................................................................................	21
Contrast............................................................................................................................	22
Language.........................................................................................................................	22
Time & Date .....................................................................................................................	23
Administrator Password .................................................................................................	25
Key as Send.....................................................................................................................	26
Phone Lock.......................................................................................................................	26
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User Guide for the SIP-T23P/T23G IP Phone

Audio Settings ....................................................................................................................	29
Volume .............................................................................................................................	29
Ring Tones ........................................................................................................................	30
Contact Management.......................................................................................................	32
Directory...........................................................................................................................	32
Local Directory ................................................................................................................	33
Blacklist ............................................................................................................................	43
Remote Phone Book........................................................................................................	45
Call History Management ................................................................................................	47
System Customizations......................................................................................................	49
Logo Customization ........................................................................................................	49
Headset Use....................................................................................................................	50
DSS Keys ..........................................................................................................................	52
Account Management ...................................................................................................	61
Dial Plan ...........................................................................................................................	62
Emergency Number........................................................................................................	68
Live Dialpad ....................................................................................................................	69
Hotline ..............................................................................................................................	70
Basic Call Features .................................................................	71
Placing Calls .......................................................................................................................	72
Answering Calls .................................................................................................................	74
Ending Calls ........................................................................................................................	75
Redialing Numbers ............................................................................................................	75
Recent Call In Dialing ........................................................................................................	75
Auto Answer .......................................................................................................................	76
Auto Redial..........................................................................................................................	77
Call Completion .................................................................................................................	78
ReCall ..................................................................................................................................	79
Call Mute.............................................................................................................................	80
Call Hold/Resume...............................................................................................................	80
Do Not Disturb (DND) ........................................................................................................	81
Call Forward .......................................................................................................................	85
Call Transfer ........................................................................................................................	92
Call Waiting ........................................................................................................................	94
Conference .........................................................................................................................	94
Local Conference............................................................................................................	94
Network Conference ......................................................................................................	96
Call Park ..............................................................................................................................	97
Call Pickup ..........................................................................................................................	98
Anonymous Call ...............................................................................................................	102
Anonymous Call Rejection ..............................................................................................	103
Advanced Phone Features....................................................	105

viii

	Table of Contents
Busy Lamp Field (BLF) .....................................................................................................	105
BLF List ...............................................................................................................................	107
Call Recording ..................................................................................................................	109
Hot Desking ......................................................................................................................	111
Intercom ............................................................................................................................	112
Outgoing Intercom Calls..............................................................................................	112
Incoming Intercom Calls ..............................................................................................	113
Using Intercom ..............................................................................................................	114
Multicast Paging...............................................................................................................	115
Sending RTP Stream .....................................................................................................	115
Receiving RTP Stream...................................................................................................	118
Using Multicast Paging.................................................................................................	120
Music on Hold...................................................................................................................	121
Automatic Call Distribution (ACD)..................................................................................	122
Shared Call Appearance (SCA) ....................................................................................	123
Configuring SCA Feature on the IP Phone .................................................................	123
Using SCA Feature on the IP Phone............................................................................	130
Bridged Line Appearance (BLA) ....................................................................................	136
Configuring BLA Feature on the IP Phone ..................................................................	137
Using BLA Feature on the IP Phone.............................................................................	140
Messages..........................................................................................................................	142
Short Message Service (SMS) ....................................................................................	142
Voice Mail ......................................................................................................................	144
Message Waiting Indicator (MWI) .............................................................................	146
Troubleshooting .....................................................................	149
Regulatory Notices ................................................................	157
Service Agreements ........................................................................................................	157
Limitations of Liability ......................................................................................................	157
Safety Instructions ............................................................................................................	157
Appendix A - Time Zones......................................................	159
Index ......................................................................................	161

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User Guide for the SIP-T23P/T23G IP Phone

x

Overview

This chapter provides the overview of the SIP-T23P/T23G IP phone. Topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentations

If you require additional information or assistance with your new phone, contact your system administrator.

The main hardware components of the SIP-T23P/T23G IP phone are the LCD screen and the keypad.

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User Guide for the SIP-T23P/T23G IP Phone

Hardware component instructions of the SIP-T23P/T23G IP phone are:

		Item			Description
				Shows information about calls, messages, soft keys,
				time, date and other relevant data:
				• Call information—caller ID, call duration
		LCD Screen		• Icons (for example,	)
				• Missed call text or second incoming caller information
				• Prompt text (for example, "Saving config file!")
				• Time and date
		Power Indicator LED		Indicates phone power status and phone status.
		Line Keys		Use these keys to activate up to three accounts and
				assign various features.
		Soft Key		Label automatically to identify their context-sensitive
				features.
				Scroll through the displayed information.
				Confirms actions or answers incoming calls.
				Cancels actions, rejects incoming calls, mutes or
				un-mutes calls.
		MESSAGE Key		Indicates and accesses voice mails.
		HEADSET Key		Toggles the headset mode.
		TRAN Key		Transfers a call to another party.
		RD Key		Redials a previously dialed number.
		Speakerphone Key		Toggles the hands-free speakerphone mode.
		Volume Key		Adjusts the volume of the handset, headset, speaker,
				and ringer.
		Keypad		Provides the digits, letters and special characters in
				context-sensitive applications.
		Speaker		Provides ringer and hands-free (speakerphone) audio
				output.
				Picking up the handset from the handset cradle, the
		Hookswitch		hookswitch bounces and the phone connects to the line,
				laying the handset down on the handset cradle, the
				phone disconnects from the line.
				Secures the handset in the handset cradle when the IP
		Hookswitch Tab		phone is mounted vertically. For more information on
				how to adjust the hookswitch tab, refer to Yealink Wall
				Mount Quick Installation Guide for Yealink IP Phones.

2

Overview

Icons appearing on the LCD screen are described in the following table:

Icon	Description
	Network is unavailable
	The private line registers successfully
	Register failed
	Registering
	The shared/bridged line registers
	successfully
	Hands-free speakerphone mode
	Handset mode
	Headset mode
	Multi-lingual lowercase letters input mode
	Multi-lingual uppercase letters input mode
	Alphanumeric input mode
	Numeric input mode
	Multi-lingual uppercase and lowercase
	letters input mode
	Voice Mail
	Text Message
	Auto Answer
	Do Not Disturb
	Call Forwarded/Forwarded Calls

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User Guide for the SIP-T23P/T23G IP Phone

	Icon	Description
		Call Hold
		Ringer volume is 0
		Phone Lock
		Call Mute
		Received Calls
		Placed Calls
		Missed Calls
		Recording box is full
		A call cannot be recorded
		Recording starts successfully
		Recording cannot be started
		Recording cannot be stopped
		The contact icon
		The ACD state is available
	and x	The ACD state is unavailable
		The ACD state is Wrap up
		Log out of the ACD system

Power Indicator LED

4

Overview

	LED Status		Description
	Solid red		The phone is initializing.
	Fast flashing red (300ms)		The phone is ringing.
	Slow flashing red (1s)		The phone receives a voice mail or text message.
			The phone is powered off.
			The phone is idle.
	Off		The phone is busy.
			The call is placed on hold or is held.
			The call is muted.
Line key LED
	LED Status		Description
	Solid green		The line is seized.
			The line is in conversation.
	Fast flashing green		The line receives an incoming call.
	Slow flashing green		The call is placed on hold.
	Off		The line is inactive.

Line key LED (configured as a BLF key or BLF List key)

	LED Status		Description
	Solid green		The monitored user is idle.
	Fast flashing red (200ms)		The monitored user receives an incoming call.
			The monitored user is busy.
	Solid red		The monitored user’s conversation is placed on
			hold (This LED status requires server support).
	Slow flashing red (1s)		The call is parked against the monitored user’s
			phone number.
	Off		The monitored user does not exist.

Line key LED (associated with a shared line)

The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.

	LED Status	Description
	Off	The shared line is idle.
	Fast flashing green	The shared line receives an incoming call.
	Solid green (for local SCA	The shared line is in conversation.
	phone)	The shared line is dialing.

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User Guide for the SIP-T23P/T23G IP Phone

	LED Status		Description
	Solid red (for monitoring		The shared line is seized.
	SCA phone)		The shared line conversation is barged in by the
			other shared line party.
	Slow flashing green (for
	local SCA phone)		The shared line conversation is placed on public
	Slow flashing red (for		hold.
	monitoring SCA phone)
	Slow flashing green (for		The shared line conversation is placed on private
			hold.
	local SCA phone)
			For a multi-party call, all the shared line parties
	Solid red (for monitoring
			participating in this call place the shared line
	SCA phone)
			conversation on hold.

Line key LED (associated with a bridged line)

The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.

	LED Status		Description
	Off		The bridged line is idle.
	Fast flashing green		The bridged line receives an incoming call.
	Solid green (for local BLA		The bridged line is in conversation.
	phone)
			The bridged line is dialing.
	Solid red (for monitoring BLA
			The bridged line is seized.
	phone)
	Slow flashing green (for
	local BLA phone)		The bridged line conversation is placed on hold.
	Slow flashing red (for
	monitoring BLA phone)

Note The above introduces the default LED status. The statuses of the power indicator LED and BLF key are configurable via web user interface. For more information, refer to

Yealink_SIP-T2_Series_T19(P) E2_T4_Series_IP_Phones_Administrator_Guide.

Two ways to customize configurations of your SIP-T23P/T23G IP phone:

The user interface on the IP phone.

The user interface in a web browser on your PC.

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to

6

Overview

access all configuration settings. In many cases, either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.

You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 21.

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:

Options		Phone User Interface		Web User Interface
Status
--IPv4
--MAC
		√		√
--Firmware
--Network
--Phone
--Accounts
Basic Phone Settings
--Contrast		√
--Backlight		√
--Language		√
--Time & Date		√
				√
--Administrator Password		√
--Key as Send		√
--Phone Lock		√
--Ring Tones		√
--Contact Management
--Directory		x

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User Guide for the SIP-T23P/T23G IP Phone

	Options		Phone User Interface		Web User Interface
	--Local Directory		√
	--Blacklist		√
	--Remote Phone Book		x
	--Call History Management		√
	--Logo Customization		x
	--DSS Keys		√
	--Account Management		√
	--Dial Plan		x
	--Emergency Number		x
	--Live Dialpad		x
	--Hotline		√
	Basic Call Features
	--Recent Call In Dialing		x
	--Auto Answer		√
	--Auto Redial		√
	--Call Completion		√
	--ReCall		√
	-- Do Not Disturb (DND)		√
					√
	--Call Forward		√
	--Call Transfer		√
	--Call Waiting		√
	--Conference		x
	--Call Park		√
	--Call Pickup		√
	--Anonymous Call		√
	--Anonymous Call Rejection		√
	Advanced Phone Features
	--Busy Lamp Field (BLF)		√
	--BLF List		x
	--Call Recording		√
	--Hot Desking		√
	--Intercom		√		√
	--Multicast Paging		x
	--Music on Hold		x
	--Automatic Call Distribution (ACD)		x
	--Shared Call Appearance (SCA)		x
	--Bridged Line Appearance (BLA)		x
	--Messages		√
	SIP Account
					√
	--User Options		x
	--Active Line		√

8

Overview

Note

Note

Options	Phone User Interface	Web User Interface
--Label	√
--Display Name	√
--Register Name	√
--User Name	√
--Password	√
--Server Options
--SIP Server 1/2	√
--Register Port	x
--Outbound Status	√
--Outbound Proxy1/2	√
--Proxy Fallback Interval	√
--NAT Status	√

The table above lists most of the feature options. Please refer to the relevant sections for more information.

The following table shows documentations available for the SIP-T23P/T23G IP phone.

	Name		Contents		Where found		Language
			Basic call features		On the website/In
	Quick Start Guide		and phone				English
					the package
			customizations
			Phone/Web user
			interface settings
	User Guide		Basic call features		On the website		English
			and advanced
			phone features

You can also download the latest documentations online: http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId= 33.

9

User Guide for the SIP-T23P/T23G IP Phone

10

Getting Started

This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T23P/T23G IP phone. Topics include:

Packaging Contents

Phone Installation

Phone Initialization

Phone Status

Basic Network Settings

Registration

Idle Screen

If you require additional information or assistance with your new phone, contact your system administrator.

The following components are included in your SIP-T23P/T23G IP phone package:

SIP-T23P/T23G IP Phone

11

User Guide for the SIP-T23P/T23G IP Phone









Phone Stand

Handset & Handset Cord

Ethernet Cable

Quick Start Guide

Check the list before installation. If you find anything missing, contact your system administrator.

The following items are optional accessories for your SIP-T23P/T23G IP phone. You need to purchase them separately if required.

12

Getting Started





Power Adapter

Headset

If your phone is already installed, proceed to Phone Initialization on page 16. This section introduces how to install the phone:

1)Attach the stand

2)Connect the handset and optional headset

3)Connect the network and power

13

User Guide for the SIP-T23P/T23G IP Phone

1)Attach the stand

Note	The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone
	is mounted vertically.

2)Connect the handset and optional headset

3)Connect the network and power

You have two options for power and network connections. Your system administrator will advise you which one to use.

AC power

Power over Ethernet (PoE)

AC Power

To connect the AC power:

14

Getting Started

1.Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet.

2.Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port.

Power over Ethernet

With the included or a regular Ethernet cable, the SIP-T23P/23G IP phone can be powered from a PoE-compliant switch or hub.

To connect the PoE for the SIP-T23P/T23G IP phone:

1.Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

Note If in-line power is provided, you don’t need to connect the phone to the power adapter.

Make sure the switch/hub is PoE-compliant.

The phone can also share the network with another network device such as a PC (personal computer). This is an optional connection.

Important! Do not remove power from the phone while it is updating firmware and configurations.

15

User Guide for the SIP-T23P/T23G IP Phone

Note

Note

After your phone is powered on, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Welcome Initializing…please wait” during this process.

DHCP (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.

If your network does not use DHCP, proceed to Basic Network Settings on page 17.

You can view phone status via phone user interface or web user interface. Available information of phone status includes:

Network status (e.g., IPv4 Status, IPv6 Status, IP Mode and MAC address).

Phone status (e.g., Product Name, Hardware, Firmware, Product ID, MAC address and Device Cert).

Account status (e.g., register status of SIP accounts).

You can view device certificate status via phone user interface only.

To view the phone status via phone user interface:

1.Press , or press Menu->Status.

2.Press or to scroll through the list and view the specific information.

To view the phone status via web user interface:

1.Open a web browser of your computer.

2.Enter the IP address in the browser’s address bar, and then press Enter.

16

Getting Started

3.Enter the user name (admin) and password (admin) in the login page.

4.Click Confirm to login.

The phone status is displayed on the first page of the web user interface.

If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.

To configure the IP address mode via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

17

User Guide for the SIP-T23P/T23G IP Phone

2.Press or , or the Switch soft key to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field.

3. Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv4 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

Make sure that the IP address mode is configured as IPv4 or IPv4 & IPv6.

2.Press to select the IPv4 and then press the Enter soft key.

3.Press to select Static IPv4 Client and then press the Enter soft key.

4.Enter the desired value in the IPv4, Subnet Mask, Default Gateway, IPv4 Pri.DNS and IPv4 Sec.DNS fields respectively.

5. Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv6 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

2.Press to select IPv6 and then press the Enter soft key.

3.Press to select Static IPv6 Client and then press the Enter soft key.

4.Enter the desired value in the IPv6 IP, IPv6 IP Prefix, Default Gateway, IPv6 Pri.DNS and IPv6 Sec.DNS fields respectively.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

18

Getting Started

If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. Set the WAN port as a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password.

To configure PPPoE via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

2.Press to select IPv4 and then press the Enter soft key.

3.Press to select PPPoE IPv4 Client and then press the Enter soft key.

4.Enter the user name and password in the corresponding fields.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

Note Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you start up your phone, the phone will be registered and ready for use. The SIP-T23P/T23G IP phone supports up to 3 accounts. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 61.

If the phone has successfully started up, the idle LCD screen will be displayed as below.

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User Guide for the SIP-T23P/T23G IP Phone

The idle screen displays the label of current account, time and date, and four soft keys.

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