Yealink VP530 User Manual

Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD.

Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink NetworkTechnology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC.

This is a class B device, in a domestic environment; this device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferencein a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installati on. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TVtechnician for help.

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to [e-mail].

Yealink VP530 IP video phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293

About This Guide

VP530 is an H.264 based broadband video phone supporting Video and Audio applications. It offers better voice quality, a faster response and integrates with more value-added business functions. All of these new features are able to improve the user experience in video communication and enhance business productivity at the same time. VP530 integrates new features for business such as: BLF, Voice Mail, Shared Line, and Intercom. It is definitely ideal for multimedia communication, virtual office and IP video conversation for business or family users.

In this guide, you will find everything you need to quickly use your IP video phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP video phone. As well, be sure to read the Packaging Contents section in this guide before you set up and use the phone.

If this is your first time using the VP530 IP video phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide, available online: http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=180&flag=142 .

The topics provided in this guide include:

 Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Call Features

Chapter 5 Advanced Phone Features

This section describes the changes to this guide for each release and guide version.

Major updates have occurred to the following section:

Packaging Contents on page 9

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User Guide for the VP530 IP Video Phone

Major updates have occurred to the following sections:

Documentation on page 7

Packaging Contents on page 9

Phone Installation on page 10

The following sections are new for this edition:

Administrator Password on page 22

Auto Answer on page 56

Auto Redial on page 57

Call Completion on page 58

Call Waiting on page 67

TV Output on page 84

Major updates have occurred to the following sections:

Shortcut Menu on page 23

History Management on page 33

DSS Keys on page 35

Troubleshooting on page 93

The following sections are new for this edition:

Shortcut Menu on page 23

Dial Plan on page 46

Music on Hold on page 85

Major updates have occurred to the following sections:

Icon Instructions on page 3

Contact Management on page 27

History Management on page 33

Account Management on page 44

Ending Calls on page 55

vi

About This Guide

Intercom on page 82

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User Guide for the VP530 IP Video Phone

viii

Table of Contents

About This Guide................................................................	v
In This Guide................................................................................................................	v
Summary of Changes..................................................................................................	v
Changes for Release 70, Guide Version 70.3............................................................	v
Changes for Release 70, Guide Version 70.2 ...........................................................	vi
Changes for Release 70, Guide Version 70.1 ...........................................................	vi
Changes for Release 70, Guide Version 70.0...........................................................	vi
Table of Contents...............................................................	ix
Overview...........................................................................	1
Hardware Component Instructions .............................................................................	1
Icon Instructions ...........................................................................................................	3
LED Instructions ............................................................................................................	4
User Interfaces ............................................................................................................	5
Phone User Interface ................................................................................................	5
Web User Interface...................................................................................................	5
Documentation ............................................................................................................	7
Getting Started ..................................................................	9
Packaging Contents ....................................................................................................	9
Phone Installation ......................................................................................................	10
Phone Initialization ....................................................................................................	13
Phone Status ..............................................................................................................	13
Basic Network Settings ..............................................................................................	14
Registration................................................................................................................	15
Idle Screen ................................................................................................................	15
Customizing Your Phone....................................................	17
General Settings........................................................................................................	17
Backlight .................................................................................................................	17
Language ...............................................................................................................	18
Time and Date........................................................................................................	19
Administrator Password..........................................................................................	22
Key as Send ............................................................................................................	22
Shortcut Menu ........................................................................................................	23
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User Guide for the VP530 IP Video Phone

Wallpaper ...............................................................................................................	24
Audio Settings ...........................................................................................................	25
Volume....................................................................................................................	25
Ring Tones...............................................................................................................	25
Contact Management ...............................................................................................	27
Local Directory........................................................................................................	27
Remote Phone Book................................................................................................	32
History Management ................................................................................................	33
System Customizations ..............................................................................................	35
DSS Keys.................................................................................................................	35
Account Management............................................................................................	44
Dial Plan .................................................................................................................	46
Live Dialpad ...........................................................................................................	49
Hotline ....................................................................................................................	50
Basic Call Features ...........................................................	51
Placing Calls ..............................................................................................................	52
Answering Calls.........................................................................................................	54
Ending Calls...............................................................................................................	55
Redialing Numbers ....................................................................................................	56
Auto Answer ..............................................................................................................	56
Auto Redial ................................................................................................................	57
Call Completion .........................................................................................................	58
Call Return .................................................................................................................	60
Call Mute ...................................................................................................................	61
Call Hold/Resume ......................................................................................................	61
Do Not Disturb (DND) ................................................................................................	63
Call Forward ..............................................................................................................	63
Call Transfer...............................................................................................................	66
Call Waiting ...............................................................................................................	67
Conference ................................................................................................................	68
Local Conference ...................................................................................................	68
Network Conference ..............................................................................................	69
Call Park ....................................................................................................................	70
Call Pickup .................................................................................................................	72
Anonymous Call ........................................................................................................	74
Anonymous Call Rejection .........................................................................................	75
Advanced Phone Features................................................	77
Busy Lamp Field (BLF) ...............................................................................................	77
BLF List .......................................................................................................................	79
Shared Line ...............................................................................................................	80
Intercom.....................................................................................................................	82

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	Table of Contents
Outgoing Intercom Calls ........................................................................................	82
Incoming Intercom Calls .........................................................................................	83
TV Output...................................................................................................................	84
Music on Hold ............................................................................................................	85
Messages ..................................................................................................................	86
Short Message Service (SMS) ...............................................................................	86
Voice Mail ...............................................................................................................	89
Message Waiting Indicator (MWI) .........................................................................	90
Troubleshooting................................................................	93
Regulatory Notices ...........................................................	99
Service Agreements ..................................................................................................	99
Limitations of Liability ................................................................................................	99
Safety Instructions......................................................................................................	99
Appendix A - Time Zones................................................	101
Index .............................................................................	103

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User Guide for the VP530 IP Video Phone

xii

Overview

This chapter provides the overview of the VP530 IP video phone. The topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentation

If you require additional information or assistance with your new phone, contact your system administrator.

The main hardware components of the VP530 IP video phone are the LCD screen, camera and the keypad.

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User Guide for the VP530 IP Video Phone

Hardware component instructions of the VP530 IP video phone are:

				Ite m			De scription
				Camera			Provides near-site video.
				Event Indicator LED			Indicates different phone status.
				Power Indicator LED			Indicates the phone power status.
				Redial Key			Dials the most recently dialed number or quick
							accesses the Dialed Calls list.
				Speakerphone Key			Toggles the hands-free speakerphone mode.
				Mute Key			Toggles the Mute feature on or off.
				Transfer Key			Transfers the current call to another party.
				Local Directory Key			Accesses the local directory.
				Camera Switch			Stops or starts the transmission of the near-site video.
				Navigation Keys
							Scroll through a list, position the cursor within text or
							adjust the volume.
							Scroll through a list or highlight the desired item.
							Expands the pull-down list, selects a highlighted item
							or answers an incoming call.
				Keypad			Provides the digits, letters, and special characters in
							context-sensitive applications.
				Soft Keys			Label automatically to identify their context-sensitive
							features.
							Shows information about calls, messages, soft keys,
							time & date and other relevant data:
							• Call information—caller ID, call duration
				LCD Screen			• Icons (for example,	)
							• Missed call or forwarded call information
							• Prompt text (for example, "Success Saved!")
							• Time and Date

2

Overview

Icons appearing on the phone LCD screen are described in the following table:

	Icon					De scription
						Network is unavailable
						Registered successfully
						Register failed
						Registering
						Stop the near-site video
						Hands-free speakerphone mode
						Handset mode
						Headset mode
						Voice Mail
						Text Message
						Auto Answer
						Do Not Disturb
						Call Forward
						Call Hold
						Call Mute
						Call Failed
						Ringer volume is 0
						Received Calls
						Dialed Calls
						Missed Calls
						Forwarded Calls
						Voice Call

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User Guide for the VP530 IP Video Phone

Power Indicator LED

	LED Status		De scription
	Solid green		The phone is powered on.
	Off		The phone is powered off.
Event Indicator LED
	LED Status		De scription
	Solid green		The phone is in dialing, connecting or talking state.
			The network is unavailable.
	Fast flashing green		The phone receives an incoming call.
			There is no available account.
			The phone is in upgrading state.
	Slow flashing green		The call on the phone is on mute or on hold.
			The phone receives new message, missed call or
			forwarded call.
	Off		The phone is in idle state.

4

Overview

There are two ways to customize specific configurations on your VP530 IP video phone:

Using the user interface on the IP video phone.

Using the user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user interface , which allows the user to execute all call operation and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface.

You can customize your phone by tapping the Menu key to access the phone user interface. The "Advanced Settings" options are administrator level features only, the default password is admin (case-sensitive). For more information on customizing your phone using the available options from the phone user interface, refer to Customizing Your Phone on page 17.

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default user name is admin (case-sensitive) and the password is admin (case-sensitive).

The options you can use to customize the IP video phone via phone user interface and/or via web user interface are listed in the following table:

	Options			Phone User Interface			We b User Inte rface
	Status
	--Network
	--WAN Type
	--WAN IP			√			√
	--Mask
	--Gateway
	--Primary DNS
	--Secondly DNS

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User Guide for the VP530 IP Video Phone

	Options			Phone User Interface			We b User Inte rface
	--Phone						√
	--Hardware						√
	--Firmware			√			√
	--Product ID
	--MAC						√
	--Accounts						√
	Basic Call Features
	--Call Forward			√
	--Call Park			√
	--Call Pickup			√
	--Auto Answer			√
	--Auto Redial			√
	--Call Completion			√			√
	--Call Waiting			√
	--Call Return			√
	--Conference
	--Anonymous Call			√
	--Anonymous Call Rejection			√
	--DND			√
	Basic Phone Settings						√
	--Language			√
							√
	--Time & Date			√
							√
	--Ring Tones			√
							√
	--Backlight			√
	--Phone Volume			√			√
	--Change Wallpaper			√
	--Call Log Management			√			√
	--Contact Management			√
							√
	--Local Directory			√
							√
	--Remote Phonebook			√
							√
	--DSS Keys			√
							√
	--Key as Send			√
							√
	--Hotline			√
							√
	--Live Dialpad
	Advanced Phone Features
	--BLF/BLF List			√			√
	--Shared Line			√			√
	--Intercom			√			√
	--TV Output			√			√
	--Music on Hold						√
	--Messages			√
	SIP Account

6

Overview

Note

Note

	Options			Phone User Interface			We b User Inte rface
	-User Options
	--Register Status
	--Account Status
	--Label
	--Display Name
	--Register Name
	--User Name
	--Password
	--SIP Server			√			√
	--Server Option
	--Registrar Port
	--Outbound Status
	--Outbound Proxy
	--Backup Outbound Proxy
	--NAT Traversal
	--STUN Status
	--STUN Server

The table above lists most of the feature options. Please refer to the relevant sections for more information.

The following table shows documentations available for the VP530 IP video phone.

	Name			Conte nts			Whe re found			Language
	Quick Installation			Basic set up of the		In the package				English
	Guide			phone
	Quick Reference			Basic call features
				and phone		In the package				English
	Guide
				customizations
				Phone/ Web user
				interface settings
	User Guide			Basic call features		On the website				English
				and advanced
				phone features

You can also download the latest documentations online: http://www.yealink.com/SupportDownloadfiles_ detail.aspx?CateId=180&flag=142 .

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User Guide for the VP530 IP Video Phone

8

Getting Started

This chapter provides basic installation instructions and information for obtaining the best performance with the VP530 IP video phone. The topics include:

Packaging Contents

Phone Installation

Phone Initialization

Phone Status

Basic Network Settings

Registration

Idle Screen

If you require additional information or assistance with your new phone, contact your system administrator.

The following components are included in your VP530 IP video phone package:

 IP Video Phone

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User Guide for the VP530 IP Video Phone

 Power Adapter (Optional)

 Handset & Handset Cord

 Ethernet Cable

 Quick Installation Guide & Quick Reference Guide

Check the list before installation. If you find anything missing, contact your system administrator.

If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone:

Connect the Handset and optional Headset

Connect the Network and Power

10

Getting Started

1) Connect the Handset and optional Headset:

Note	The headset should be purchased separately.

2)Connect the Network and Power:

You have two options for power and network connections. Your system administrator will advise you which one to use.

AC power (Optional)

Power over Ethernet (PoE)

AC Power (Optional)

To connect the AC power:

1.Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet.

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User Guide for the VP530 IP Video Phone

2.Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or the switch/hub device port.

Power over Ethernet

Using a regular Ethernet cable, the VP530 IP video phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub.

To connect the PoE:

1.Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

Note If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant.

The phone can also share the network with other network device such as a PC (personal computer). It is an optional connection.

Important! Do not unplug or remove the power to the phone while it is updating firmware and configurations.

12

Getting Started

After your phone has been powered up, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display as following:

DHCP (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain its valid network settings (e.g., IP address, subnet mask, gateway and DNS server) by default.

Note	If your network does not use DHCP, proceed to Basic Network Settings on page 14.

You can view the system status of your phone via phone user interface or web user interface.

Available information of phone status includes:

General status (e.g., IP address, MAC address and firmware version)

Network status (e.g., WAN type, WAN IP and subnet mask)

Phone status (e.g., hardware version, firmware version, product ID and MAC address)

Accounts status (e.g., the register status of SIP accounts)

To view the phone status via phone user interface:

1. Press , or tap ->Status.

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User Guide for the VP530 IP Video Phone

The phone LCD screen displays the general information.

2. Tap Ne twork, Phone or Accounts to view the detailed status information. To view the phone status via web user interface:

1.Open the web browser on your computer.

2.Enter the IP address in the browser’s address bar using the keyboard of the computer, and then press the <Enter> key.

3.Enter the User Name (admin) and Password (admin) in the pop-up dialogue box.

4.Click OK to log in.

The LCD screen of the computer displays the Status page.

If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.

To configure a static IP address via phone user interface:

1.Tap ->Advanced (password: admin) ->Ne twork.

2.Press to enter the network settings interface.

14

Getting Started

3.Tap the pull-down list of Type and then select Static IP.

4.Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the corresponding fields.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

6.Tap to return to the idle screen.

Note Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you start up your phone, the phone will be registered and ready to use. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 44.

If the phone has successfully started up, the idle screen will appear on the phone LCD screen as shown below:

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User Guide for the VP530 IP Video Phone

The idle screen shows the following information:

	Ite m	De scription
1		Menu Key
2		Wallpaper
3		Shortcut Menu
4		Soft Keys
5		Line Keys
6		Near-site Video Window
7		DSS Key
8		Time and Date
9		Current Account

16

Customizing Your Phone

You can customize your VP530 IP video phone by configuring the setting for time and date, backlight, and ring tones, for example. You can add contacts to the phone’s local directory manually. You can also handle incoming calls from different contacts in different ways.

This chapter provides basic operating instructions for customizing your phone. The topics include:

General Settings

Audio Settings

Contact Management

History Management

System Customizations

If you require additional information or assistance with your new phone, contact your system administrator.

You can configure the backlight status on the LCD screen by the following parameters:

Brightness Level: The level of backlight when the phone is active.

Backlight Level: The level of backlight when the phone is inactive.

Backlight Time: Turn off the backlight when the phone is inactive for approximately 1 min, 2 min, 5 min, 10 min or 30 min, or turn on the backlight permanently by selecting Always On.

To configure the backlight via phone user interface:

1.Tap ->Basic->Display->General.

2.Tap the pull-down lists of Brightness Level and Backlight Level and then select the desired levels.

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User Guide for the VP530 IP Video Phone

3.Tap the pull-down list of Backlight Time and then select the desired backlight time.

4.Press the Save soft key to accept the change or the Back soft key to cancel.

5.Tap to return to the idle screen.

You can also configure the backlight via web user interface at the path

Phone->Preference.

Note Backlight level means the intensity of backlight.

The default language of the phone user interface is English. The phone will detect and use the same language as which of your internet browser for the web user interface, if the language of your internet browser is not supported by the phone, the web user interface will use English by default. You can change the languages of the phone user interface and the web user interface respectively.

Note Not all of the supported languages are available for selection. The available languages depend on the language packs currently loaded to the IP phone. Please contact your system administrator for more information on the available languages of your new phone.

To change the language of the phone user interface:

1.Tap ->Basic->Language.

18