Yealink SIP-T19P E2, SIP-T19 E2 User Manual

Copyright

Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD

Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Declaration of Conformity

Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC.

You can find the CE and FCC information from the label on the back of the IP phone.

Statements of compliance can be obtained by contacting [e-mail].

CE Mark Warning

This device is marked with the CE mark in compliance with EC Directives 2014/35/EU and 2014/30/EU.

Part 15 FCC Rules

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada (IC)

This Class [B] digital apparatus complies with Canadian ICES-003 Rules.

Class B Digital Device or Peripheral

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Customer Feedback

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to [e-mail].

GNU GPL INFORMATION

Yealink SIP-T19(P) E2 IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

About This Guide

Thank you for choosing the SIP-T19 E2/SIP-T19P E2 (hereinafter referred to as SIP-T19(P) E2) IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Multicast Paging and Conference over an IP network. The difference between the SIP-T19 E2 and SIP-T19P E2 IP phones is that only SIP-T19P E2 supports PoE.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T19(P) E2 IP phone.

Note Network Directory and Network Call Log features are hidden for IP phones in neutral firmware, which are designed for the BroadWorks environment. Please contact your system administrator for more information.

In This Guide

Topics provided in this guide include:

 Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Call Features

Chapter 5 Advanced Phone Features

Summary of Changes

This section describes the changes to this guide for each release and guide version.

Changes for Release 81, Guide Version 81.70

Major updates have occurred to the following sections:

Entering Data and Editing Fields on page 18

Remote Phone Book on page 43

Auto Answer on page 70

Do Not Disturb (DND) on page 76

Call Forward on page 78

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User Guide for the SIP-T19(P) E2 IP Phone

Call Park/Retrieve on page 88

Multicast Paging on page 103

Changes for Release 81, Guide Version 81.20

None

Changes for Release 81, Guide Version 81.15

The contents in the following section are removed to Frequently Asked Questions on Yealink IP Phones:

Troubleshooting

Major updates have occurred to the following sections:

Intercom on page 101

Multicast Paging on page 103

Changes for Release 81, Guide Version 81.10

The following sections are new:

Key Tone on page 31

Call Park on page 88

Major updates have occurred to the following sections:

Basic Network Settings on page 16

Language on page 22

Phone Lock on page 25

Volume on page 28

Programable Keys on page 51

Dial Plan on page 57

Call Mute on page 73

Do Not Disturb (DND) on page 76

Call Transfer on page 81

Intercom on page 101

Multicast Paging on page 103

vi

About This Guide

Changes for Release 80, Guide Version 80.95

The following section is new:

Entering Data and Editing Fields on page 18 Major updates have occurred to the following sections:

Icon Instructions on page 3

Optional Accessories on page 10

Phone Installation on page 11

Appendix on page 129

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User Guide for the SIP-T19(P) E2 IP Phone

Table of Contents

About This Guide ...........................................................................	v
In This Guide..............................................................................................................................................................	v
Summary of Changes.............................................................................................................................................	v
Changes for Release 81, Guide Version 81.70..........................................................................................	v
Changes for Release 81, Guide Version 81.20.........................................................................................	vi
Changes for Release 81, Guide Version 81.15.........................................................................................	vi
Changes for Release 81, Guide Version 81.10.........................................................................................	vi
Changes for Release 80, Guide Version 80.95........................................................................................	vii
Table of Contents........................................................................	viii
Overview.........................................................................................	1
Hardware Component Instructions ..................................................................................................................	1
Icon Instructions.......................................................................................................................................................	3
Feature Status Icons............................................................................................................................................	3
Other Icons.............................................................................................................................................................	4
LED Instructions........................................................................................................................................................	4
User Interfaces ..........................................................................................................................................................	5
Phone User Interface..........................................................................................................................................	5
Web User Interface..............................................................................................................................................	6
Documentations.......................................................................................................................................................	8
Getting Started...............................................................................	9
Packaging Contents................................................................................................................................................	9
Optional Accessories.......................................................................................................................................	10
Phone Installation.................................................................................................................................................	11
Phone Initialization...............................................................................................................................................	14
Phone Status...........................................................................................................................................................	14
Basic Network Settings.......................................................................................................................................	16
Registration.............................................................................................................................................................	17
Idle Screen ...............................................................................................................................................................	18
Entering Data and Editing Fields.....................................................................................................................	18
Customizing Your Phone.............................................................	21
General Settings ....................................................................................................................................................	21
Contrast................................................................................................................................................................	21

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	Table of Contents
Language..............................................................................................................................................................	22
Time & Date........................................................................................................................................................	22
Administrator Password.................................................................................................................................	24
Key As Send ........................................................................................................................................................	25
Phone Lock..........................................................................................................................................................	25
Audio Settings........................................................................................................................................................	28
Volume..................................................................................................................................................................	28
Ring Tones...........................................................................................................................................................	29
Key Tone...............................................................................................................................................................	31
Contact Management .........................................................................................................................................	31
Directory...............................................................................................................................................................	32
Local Directory...................................................................................................................................................	33
Blacklist.................................................................................................................................................................	42
Remote Phone Book........................................................................................................................................	43
Call History Management..................................................................................................................................	45
Viewing History Records................................................................................................................................	45
Placing a Call from History Records..........................................................................................................	46
Adding a Contact to the Local Directory/Blacklist...............................................................................	46
Deleting History Records...............................................................................................................................	46
Disabling History Record...............................................................................................................................	47
Search Source List in Dialing............................................................................................................................	47
System Customizations.......................................................................................................................................	49
Logo Customization.........................................................................................................................................	49
Headset Use........................................................................................................................................................	49
Programable Keys.............................................................................................................................................	51
Account Registration.......................................................................................................................................	57
Dial Plan................................................................................................................................................................	57
Emergency Number.........................................................................................................................................	62
Live Dialpad.........................................................................................................................................................	63
Hotline...................................................................................................................................................................	64
Basic Call Features........................................................................	65
Placing Calls ............................................................................................................................................................	65
Answering Calls......................................................................................................................................................	67
Ending Calls.............................................................................................................................................................	68
Redialing Numbers...............................................................................................................................................	68
Recent Call In Dialing ..........................................................................................................................................	69
Auto Answer............................................................................................................................................................	70
Auto Redial..............................................................................................................................................................	71
Call Completion.....................................................................................................................................................	72
ReCall.........................................................................................................................................................................	73
Call Mute..................................................................................................................................................................	73
Muting a Call ......................................................................................................................................................	74
Muting While Dialing ......................................................................................................................................	74

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User Guide for the SIP-T19(P) E2 IP Phone

Call Hold/Resume.................................................................................................................................................	75
Do Not Disturb (DND).........................................................................................................................................	76
Call Forward ............................................................................................................................................................	78
Static Forwarding..............................................................................................................................................	78
Dynamic Forwarding .......................................................................................................................................	81
Call Transfer.............................................................................................................................................................	81
Blind Transfer......................................................................................................................................................	82
Semi-attended Transfer..................................................................................................................................	84
Attended Transfer.............................................................................................................................................	84
Call Waiting.............................................................................................................................................................	85
Conference ..............................................................................................................................................................	86
Local Conference ..............................................................................................................................................	86
Network Conference........................................................................................................................................	87
Call Park/Retrieve..................................................................................................................................................	88
FAC Mode............................................................................................................................................................	89
Transfer Mode....................................................................................................................................................	91
Call Pickup ...............................................................................................................................................................	92
Directed Call Pickup.........................................................................................................................................	93
Group Call Pickup.............................................................................................................................................	94
Anonymous Call ....................................................................................................................................................	96
Anonymous Call Rejection ................................................................................................................................	97
Advanced Phone Features...........................................................	99
Hot Desking ............................................................................................................................................................	99
Intercom .................................................................................................................................................................	101
Configuring the Intercom Feature on the IP Phone..........................................................................	101
Using Intercom ................................................................................................................................................	103
Multicast Paging..................................................................................................................................................	103
Sending RTP Stream......................................................................................................................................	104
Receiving RTP Stream ...................................................................................................................................	106
Using Multicast Paging.................................................................................................................................	108
Music on Hold (MoH)........................................................................................................................................	109
Shared Call Appearance (SCA).......................................................................................................................	110
Configuring SCA Feature on the IP Phone ...........................................................................................	111
Using SCA Feature on the IP Phone........................................................................................................	114
Bridged Line Appearance (BLA).....................................................................................................................	115
Configuring BLA Feature on the IP Phone............................................................................................	116
Using BLA Feature on the IP Phone.........................................................................................................	119
Messages................................................................................................................................................................	120
Short Message Service (SMS).....................................................................................................................	120
Voice Mail ..........................................................................................................................................................	122
Message Waiting Indicator (MWI) ...........................................................................................................	124
Regulatory Notices ....................................................................	127

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	Table of Contents
Service Agreements ...........................................................................................................................................	127
Limitations of Liability.......................................................................................................................................	127
Safety Instructions..............................................................................................................................................	127
Appendix.....................................................................................	129
Appendix A - Time Zones................................................................................................................................	129
Appendix B – Menu Structure........................................................................................................................	131
Index ...........................................................................................	133

xi

Overview

Overview

This chapter provides the overview of the SIP-T19(P) E2 IP phone. Topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentations

If you require additional information or assistance with your new phone, contact your system administrator.

Hardware Component Instructions

The main hardware components of the SIP-T19(P) E2 IP phone are the LCD screen and the keypad.

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User Guide for the SIP-T19(P) E2 IP Phone

Hardware component instructions of the SIP-T19(P) E2 IP phone are:

		Item			Description
				Shows information about calls, messages, soft keys, time, date
				and other relevant data:
				• Default account
		LCD Screen		• Call information—caller ID, call duration
				• Icons (for example,	)
				• Missed call text or second incoming caller information
				• Prompt text (for example, "Saving config file!")
				• Time and date
				Indicates call status, message status and phone’s system
		Power Indicator LED		status:
				• Receives an incoming call—Fast-flashing
				• Receives a voice mail or text message—Slow-flashing
		Soft Keys		Label automatically to identify their context-sensitive features.
				Scroll through the displayed information.
				Confirms actions or answers incoming calls.
		(Message Key)		Accesses voice mails.
		(Headset Key)		Toggles the headset mode.
		(Mute Key)		Mutes or un-mutes an active call.
		(Transfer Key)		Transfers a call to another party.
		Speakerphone Key		Toggles the hands-free (speakerphone) mode.
		RD Key		Redials a previously dialed number.
		Volume Key		Adjusts the volume of the handset, headset, speaker or ringer.
		Keypad		Provides the digits, letters and special characters in
				context-sensitive applications.
		Speaker		Provides hands-free (speakerphone) audio output.
				Secures the handset in the handset cradle when the IP phone
		Hookswitch Tab		is mounted vertically. For more information on how to adjust
				the hookswitch tab, refer to Yealink Wall Mount Quick
				Installation Guide for Yealink IP Phones.
				• Picking up the handset from the handset cradle, the
		Hookswitch		hookswitch bounces and the phone connects to the line.
				• Laying the handset down on the handset cradle, the phone
				disconnects from the line.

2

Overview

Icon Instructions

Feature Status Icons

Icons appearing on the status bar are described in the following table:

Icons	Description
	Network is unavailable
	The private line registers successfully
	Register failed
	Registering
	The shared/bridged line registers successfully
	Hands-free (speakerphone) mode
	Handset mode
	Headset mode
	Voice Mail
	Text Message
	Auto Answer
	Do Not Disturb (DND)
	Ringer volume is 0
	Phone Lock
	Keep Mute
	Missed Calls

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User Guide for the SIP-T19(P) E2 IP Phone

	Icons	Description
		Call Forward
		The ACD state is available
	and x	The ACD state is unavailable
		The ACD state is Wrap up
		Log out of the ACD system

Other Icons

Icon indicator (associated with call history)

Icons		Description
	Missed Calls
	Placed Calls
	Received Calls
	Forwarded Calls
Icon indicator (associated with contact)
Icons		Description
	The contact icon

LED Instructions
	Power Indicator LED
	LED Status	Description
	Solid yellow	The phone is initializing.
	Fast-flashing yellow (300ms)	The phone is ringing.

4

Overview

LED Status	Description
Slow-flashing yellow (1s)	The phone receives a voice mail or text message.
	The phone is powered off.
	The phone is idle.
Off	The phone is busy.
	The call is placed on hold or is held.
	The call is muted.

Note The above introduces the default LED status. The status of the power indicator LED is configurable via web user interface. For more information, contact your system administrator.

User Interfaces

Two ways to customize configurations of your SIP-T19(P) E2 IP phone:

The user interface on the IP phone.

The user interface in a web browser on your PC.

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many cases, either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.

Phone User Interface

You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 21.

Note For a better understanding of the menu structure, please refer to Appendix B – Menu Structure on page 131.

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User Guide for the SIP-T19(P) E2 IP Phone

Web User Interface

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the key on the phone when the phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).

Note The access to the Advanced settings of the Account or Network via web user interface may be blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.

The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:

Options		Phone User Interface		Web User Interface
Status
--IPv4
--MAC Address
		√		√
--Firmware
--Network
--Phone
--Accounts
Basic Phone Settings
--Contrast		√
--Language		√
--Time & Date		√
--Administrator Password		√
--Key As Send		√
--Phone Lock		√
--Ring Tones		√
				√
--Key Tone		√
--Contact Management
--Directory		x
--Local Directory		√
--Blacklist		√
--Remote Phone Book		x
--Call History Management		√
--Search Source List in Dialing		x
--Logo Customization		x

6

Overview

	Options		Phone User Interface		Web User Interface
	--Headset Use		√
	--Programable Keys		x
	--Account Registration		√
	--Dial Plan		x
	--Emergency Number		x
	--Live Dialpad		x
	--Hotline		√
	Basic Call Features
	--Recent Call In Dialing		x
	--Auto Answer		√
	--Auto Redial		√
	--Call Completion		√
	--ReCall		x
	--Do Not Disturb (DND)		√
					√
	--Call Forward		√
	--Call Transfer		√
	--Call Waiting		√
	--Conference		x
	--Call Park
	--Call Pickup		√
	--Anonymous Call		√
	--Anonymous Call Rejection		√
	Advanced Phone Features
	--Hot Desking		√
	--Intercom		√
	--Multicast Paging		x		√
	--Shared Call Appearance (SCA)		x
	--Bridged Line Appearance (BLA)		x
	--Music on Hold		x
	--Messages		√
	SIP Account
	--User Options
	--Activation		√
	--Label		√
	--Display Name		√		√
	--Register Name		√
	--User Name		√
	--Password		√
	--Server Option
	--SIP Server 1/2		√

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User Guide for the SIP-T19(P) E2 IP Phone

Options	Phone User Interface	Web User Interface
--Register Port	x
--Outbound Status	√
--Outbound Proxy1/2	√
--Fallback Interval	√
--NAT Status	√

Note The table above lists most of the feature options. Please refer to the relevant sections for more information.

Documentations

The following table shows documentations available for the SIP-T19(P) E2 IP phone.

	Name		Contents		Where found		Language
			Basic call features and		In the package		English
	Quick Start Guide
			phone customizations
					On the website		English/Chinese
			Phone/Web user
			interface settings
	User Guide		Basic call features and		On the website		English/Chinese
			advanced phone
			features

Note You can also download the latest documentations online: http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=78.

8

Getting Started

Getting Started

This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T19(P) E2 IP phone. Topics include:

Packaging Contents

Phone Installation

Phone Initialization

Phone Status

Basic Network Settings

Registration

Idle Screen

Entering Data and Editing Fields

If you require additional information or assistance with your new phone, contact your system administrator.

Packaging Contents

The following components are included in your SIP-T19(P) E2 IP phone package:

SIP-T19(P) E2 IP Phone

9

User Guide for the SIP-T19(P) E2 IP Phone









Phone Stand

Handset & Handset Cord

Ethernet Cable

Quick Start Guide

Check the list before installation. If you find anything missing, contact your system administrator.

Optional Accessories

The following items are optional accessories for your SIP-T19(P) E2 IP phone. You need to purchase them separately if required.

10

Getting Started





Note

Power Adapter (5.5mm DC plug)

Headset YHS32/YHS33

We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.

Phone Installation

If your phone is already installed, proceed to Phone Initialization on page 14. This section introduces how to install the phone:

1)Attach the stand

2)Connect the handset and optional headset

3)Connect the network and power

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User Guide for the SIP-T19(P) E2 IP Phone

1)Attach the stand

Note The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is mounted vertically.

2)Connect the handset and optional headset

3)Connect the network and power

You have two options for power and network connections. Your system administrator will advise you which one to use.

AC power

Power over Ethernet (PoE)

Note PoE is not applicable to the SIP-T19 E2 IP phone.

12

Getting Started

AC Power

To connect the AC power:

1.Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet.

2.Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port.

Note	The IP phone should be used with Yealink original power adapter (5V/600mA) only. The use of
	the third-party power adapter may cause the damage to the phone.

Power over Ethernet

With the included or a regular Ethernet cable, the SIP-T19P E2 IP phone can be powered from a PoE-compliant switch or hub.

13

User Guide for the SIP-T19(P) E2 IP Phone

To connect the PoE for the SIP-T19P E2 IP phone:

1.Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

Note If in-line power is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.

The phone can also share the network with another network device such as a PC (personal computer). This is an optional connection. We recommend that you use the Ethernet cable provided by Yealink. The PC port may be disabled, contact your system administrator for more information.

Important! Do not remove power from the phone while it is updating firmware and configurations.

Phone Initialization

After your phone is powered on, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Welcome Initializing…please wait” during this process.

DHCP (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.

Note If your network does not use DHCP, proceed to Basic Network Settings on page 16.

Phone Status

You can view phone status via phone user interface or web user interface.

Available information of phone status includes:

Network status (IPv4 status or IPv6 status, IP mode and MAC address).

- IPv4 uses a 32-bit address.

14

Getting Started

-IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses, using a 128-bit address.

Phone status (product name, hardware version, firmware version, product ID, MAC address and device certificate status).

Account status (register status of SIP accounts).

To view the phone status via phone user interface:

1.Press , or press Menu->Status.

2.Press or to scroll through the list and view the specific information.

To view the phone status via web user interface:

1.Open a web browser of your computer.

2.Enter the IP address in the browser’s address bar, and then press the Enter key.

(e.g., “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6).

3.Enter the user name (admin) and password (admin) in the login page.

4.Click Login to login.

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User Guide for the SIP-T19(P) E2 IP Phone

The phone status is displayed on the first page of the web user interface.

Note If IP mode of the phone is configured as IPv4 & IPv6, you can enter either of them in the browser’s address bar to view the phone status. IPv6 is not available on all servers. Contact your system administrator for more information.

Basic Network Settings

If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.

To configure the IP mode via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

2.Press or to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field.

3.Press the Save soft key to accept the change or the Back soft key to cancel.

You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 & IPv6.

To configure a static IPv4 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

16

Getting Started

2.Press to select the IPv4 and then press the Enter soft key.

3.Press to select Static IPv4 Client and then press the Enter soft key.

4.Enter the desired value in the IP Address, Subnet Mask, Default Gateway, Pri.DNS and

Sec.DNS field respectively.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

You can configure a static IPv6 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv6 or IPv4 & IPv6.

To configure a static IPv6 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.

2.Press to select IPv6 and then press the Enter soft key.

3.Press to select Static IPv6 Client and then press the Enter soft key.

4.Enter the desired value in the IP Address, IPv6 IP Prefix, Default Gateway, Pri.DNS and

Sec.DNS field respectively.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

Note The wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

Registration

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you start up your phone, the phone will be registered and ready for use. The SIP-T19(P) E2 IP phone supports only one account. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Registration on page 57.

17

User Guide for the SIP-T19(P) E2 IP Phone

Idle Screen

If the phone has successfully started up, the idle LCD screen will be displayed as below.

The idle screen displays the label of default account, time and date, and four soft keys.

Note You can configure the phone not to display the label of default account, contact your system administrator for more information.

Entering Data and Editing Fields

You can enter data and edit fields using the phone keypad.

Keypad on the phone provides different characters (or numbers) when using the 2aB, abc, Abc, ABC or 123 input mode. You can change the following input modes to enter data and edit fields on your phone. When your phone keypad matches the input mode, you can press the keypad repeatedly to view the character (or number) options and stop to select. When the character (or number) you want to enter displays in the field, wait for one second, and enter the next character (or number).

The following table lists the input modes and character (or number) options for the keypad:

Input Mode

Abc

Keypad

2aB

abc

(initials in

ABC

123

capitals)

1

1

2abcABC

abc2джеаб

abc2джеаб

ABC2ÄÆÅ

2

âãç

âãç

АБВГЗ

3defDEF

def3ийклр

def3ийклр

DEF3ИЙКЛР

3

4ghiGHI

ghi4ìíîï

ghi4ìíîï

GHI4ÌÍÎÏ

4

5jklJKL

jkl5£

jkl5£

JKL5£

5

6mnoMNO

mno6öøòó

mno6öøòó

MNO6ÖØ

6

18