Yealink SIP-T41P User Manual

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Yealink SIP-T41P User Manual

Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD.

Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC.

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any interference received, including interference that may cause undesired operation.

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

Yealink SIP-T41P IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant IP Phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T41P IP phone.

If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide, available online: http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=313&flag=142.

Note Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features are hidden for IP phones in neutral firmware, which are designed for BroadWorks environment. Please contact your system administrator for more information.

Topics provided in this guide include:

Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Call Features

Chapter 5 Advanced Phone Features

This section describes the changes to this guide for each release and guide version.

Major updates have occurred to the following sections:

Documentations on page 8

Packaging Contents on page 9

v

User Guide for the SIP-T41P IP Phone

The following section is new:

Call Completion on page 74

Major updates have occurred to the following sections:

LED Instructions on page 4

Backlight on page 19

Anonymous Call on page 95

Major updates have occurred to the following sections:

Icon Instructions on page 3

Language on page 20

DSS Keys on page 47

Call Forward on page 80

Troubleshooting on page 115

vi

Table of Contents

About This Guide...................................................................

v

In This Guide.....................................................................................................................

v

Summary of Changes......................................................................................................

v

Changes for Release 72, Guide Version 72.2 ..............................................................

v

Changes for Release 72, Guide Version 72.1 .............................................................

vi

Changes for Release 71, Guide Version 71.60 ...........................................................

vi

Table of Contents.................................................................

vii

Overview ..............................................................................

1

Hardware Component Instructions.................................................................................

1

Icon Instructions................................................................................................................

3

LED Instructions ................................................................................................................

4

User Interfaces.................................................................................................................

5

Phone User Interface ....................................................................................................

6

Web User Interface.......................................................................................................

6

Documentations ...............................................................................................................

8

Getting Started .....................................................................

9

Packaging Contents.........................................................................................................

9

Phone Installation...........................................................................................................

11

Phone Initialization.........................................................................................................

14

Phone Status...................................................................................................................

14

Basic Network Settings..................................................................................................

15

Registration ....................................................................................................................

17

Idle Screen .....................................................................................................................

17

Customizing Your Phone.......................................................

19

General Settings ............................................................................................................

19

Backlight......................................................................................................................

19

Language....................................................................................................................

20

Time & Date.................................................................................................................

21

Administrator Password .............................................................................................

22

Key as Send ................................................................................................................

23

Keypad Lock ...............................................................................................................

23

 

vii

User Guide for the SIP-T41P IP Phone

Audio Settings................................................................................................................

26

Volume.........................................................................................................................

26

Ring Tones ...................................................................................................................

27

Contact Management...................................................................................................

29

Directory......................................................................................................................

29

Local Directory ............................................................................................................

31

Blacklist........................................................................................................................

39

Remote Phone Book....................................................................................................

40

Call History Management.............................................................................................

43

System Customizations..................................................................................................

45

Headset Use ...............................................................................................................

45

DSS Keys .....................................................................................................................

47

Account Management ...............................................................................................

57

Dial Plan ......................................................................................................................

59

Emergency Number....................................................................................................

64

Live Dialpad................................................................................................................

65

Hotline .........................................................................................................................

65

Basic Call Features ..............................................................

67

Placing Calls...................................................................................................................

68

Answering Calls .............................................................................................................

70

Ending Calls ...................................................................................................................

71

Redialing Numbers ........................................................................................................

71

Recent Call In Dialing ....................................................................................................

71

Auto Answer...................................................................................................................

72

Auto Redial.....................................................................................................................

73

Call Completion .............................................................................................................

74

Call Return ......................................................................................................................

75

Call Mute........................................................................................................................

76

Call Hold/Resume ..........................................................................................................

76

Do Not Disturb (DND) ....................................................................................................

77

Call Forward...................................................................................................................

80

Call Transfer ...................................................................................................................

86

Call Waiting....................................................................................................................

87

Conference.....................................................................................................................

88

Local Conference........................................................................................................

88

Network Conference ..................................................................................................

89

Call Park .........................................................................................................................

90

Call Pickup......................................................................................................................

91

Anonymous Call.............................................................................................................

95

Anonymous Call Rejection.............................................................................................

96

Advanced Phone Features ..................................................

97

viii

 

Table of Contents

Busy Lamp Field (BLF)....................................................................................................

97

Call Recording................................................................................................................

99

Hot Desking..................................................................................................................

101

Intercom........................................................................................................................

102

Outgoing Intercom Calls ..........................................................................................

102

Incoming Intercom Calls...........................................................................................

103

Multicast Paging ..........................................................................................................

104

Sending RTP Stream .................................................................................................

105

Receiving RTP Stream...............................................................................................

107

Music on Hold ..............................................................................................................

108

Automatic Call Distribution (ACD) ..............................................................................

109

Messages.....................................................................................................................

111

Voice Mail..................................................................................................................

111

Message Waiting Indicator (MWI) ..........................................................................

112

Troubleshooting .................................................................

115

Regulatory Notices ............................................................

125

Service Agreements ....................................................................................................

125

Limitations of Liability...................................................................................................

125

Safety Instructions........................................................................................................

125

Appendix A - Time Zones ..................................................

129

Index.................................................................................

131

ix

Overview

This chapter provides the overview of the SIP-T41P IP phone. Topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentations

If you require additional information or assistance with your new phone, contact your system administrator.

The main hardware components of the SIP-T41P IP phone are the LCD screen and the keypad.

1

User Guide for the SIP-T41P IP Phone

Hardware component instructions of the SIP-T41P IP phone are:

 

 

 

Item

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shows information about calls, messages, soft keys,

 

 

 

 

 

 

time, date and other relevant data:

 

 

 

 

 

 

• Call information—caller ID, call duration

 

 

LCD Screen

 

• Icons (for example,

)

 

 

 

 

 

 

 

• Missed call text or second incoming caller information

 

 

 

 

 

 

• Prompt text (for example, " Saving config file!")

 

 

 

 

 

 

• Time and date

 

 

 

 

 

 

 

 

 

Power Indicator LED

 

Indicates phone power and some feature statuses.

 

 

 

 

 

 

 

 

 

Line Keys

 

Use these keys to activate up to three accounts and

 

 

assign various features.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute Key

 

Toggles and indicates mute feature.

 

 

 

 

 

 

 

 

 

Headset Key

 

Toggles and indicates the headset mode.

 

 

 

 

 

 

 

 

 

Accesses voice mails.

 

 

 

 

 

Message Key

 

 

 

 

 

 

 

 

 

 

 

 

Redial Key

 

Redials a previously dialed number.

 

 

 

 

 

 

 

Speakerphone Key

 

Toggles the hands-free speakerphone mode.

 

 

 

 

 

 

 

 

 

Volume Key

 

Adjusts the volume of the handset, headset, speaker,

 

 

and ringer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keypad

 

Provides the digits, letters, and special characters in

 

 

context-sensitive applications.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scroll through the displayed information.

 

 

 

 

 

 

 

 

 

 

Confirms actions or answers incoming calls.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancels actions or rejects incoming calls.

 

 

 

 

 

 

 

 

 

Soft Keys

 

Label automatically to identity their context-sensitive

 

 

features.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Overview

Icons appearing on the LCD screen are described in the following table:

Icon

Description

 

Network is unavailable

 

 

 

Registered successfully

 

 

 

Register failed

 

 

 

Registering

 

 

 

Hands-free speakerphone mode

 

 

 

Handset mode

 

 

 

Headset mode

 

 

 

Voice Mail

 

 

 

Auto Answer

 

 

 

Do Not Disturb

 

 

 

Call Hold

 

 

 

Call Mute

 

 

 

Ringer volume is 0

 

 

 

Keypad Lock

 

 

 

Alphanumeric input mode

 

 

 

Numeric input mode

 

 

 

Multi-lingual lowercase letters input mode

 

 

 

Multi-lingual uppercase letters input mode

 

 

 

Multi-lingual uppercase and lowercase letters

 

input mode

 

 

 

Call Forward/Forwarded Calls

 

 

3

User Guide for the SIP-T41P IP Phone

Icon

Description

 

 

Missed Calls

Received Calls

Placed Calls

Recording box is full

A call cannot be recorded

Recording starts successfully

Recording cannot be started

Recording cannot be stopped

Power Indicator LED

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Solid red

 

 

The phone is initializing.

 

 

 

 

 

 

Fast flashing red (300ms)

 

 

The phone is ringing.

 

 

 

 

 

 

Slow flashing red (1s)

 

 

The phone receives a voice mail.

 

 

 

 

 

 

 

 

 

The phone is powered off.

 

 

 

 

The phone is idle.

 

Off

 

 

The phone is busy.

 

 

 

 

The call is placed on hold or is held.

 

 

 

 

The call is mute.

Line key LED

 

 

 

 

 

 

 

 

 

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

Solid green

 

 

The line is seized.

 

 

 

The line is in conversation.

 

 

 

 

 

 

 

 

 

 

Fast flashing green

 

 

The line receives an incoming call.

 

 

 

 

 

 

Slow flashing green

 

 

The call is placed on hold.

 

 

 

 

 

 

Off

 

 

The line is inactive.

 

 

 

 

 

 

4

Overview

Line key LED (configured as a BLF key)

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Solid green

 

 

The monitored user is idle.

 

 

 

 

 

 

Fast flashing red (200ms)

 

 

The monitored user receives an incoming call.

 

 

 

 

 

 

Solid red

 

 

The monitored user is busy.

 

 

 

 

 

 

 

 

 

The call is parked against the monitored user’s phone

 

Slow flashing red (1s)

 

 

number.

 

 

 

 

The monitored user’s conversation is placed on hold.

 

 

 

 

 

 

Off

 

 

The monitored user does not exist.

 

 

 

 

 

 

Line key LED (used as a page switch key)

 

LED Status

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Solid red

 

 

There is a parked call on the line key of the non-current

 

 

 

page.

 

 

 

 

 

 

 

 

 

 

Solid green

 

 

There is a call on the line key of the non-current page.

 

 

 

 

 

 

Fast flashing green

 

 

The line receives an incoming call on the non-current

 

 

 

page.

 

 

 

 

 

 

 

 

 

 

Fast flashing red

 

 

The monitored user receives an incoming call on the

 

 

 

non-current page.

 

 

 

 

 

 

 

 

 

 

Off

 

 

Line keys on every page are idle.

 

 

 

 

 

 

Note The above introduces the default LED status. The statuses of the power indicator LED and BLF key are configurable via web user interface. For more information, refer to

Yealink_SIP-T4X_IP_Phone_Family_Administrator_Guide.

Two ways to customize configurations of your SIP-T41P IP phone:

The user interface on the IP phone.

The user interface in a web browser on your computer.

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many cases, it is possible to use either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.

5

User Guide for the SIP-T41P IP Phone

You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 19.

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your computer. The default administrator user name and password are both “admin” (case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:

 

Options

 

 

Phone User Interface

 

 

Web User Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--IPv4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--MAC

 

 

 

 

 

 

 

 

 

 

 

 

 

--Firmware

 

 

 

 

--Network

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Accounts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic Call Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Auto Answer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Auto Redial

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Completion

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Forward

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Waiting

 

 

 

 

 

 

 

 

 

 

 

 

--Call Park

 

 

 

 

--Call Pickup

 

 

 

 

 

 

--Call Return

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Conference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Anonymous Call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Anonymous Call Rejection

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--DND

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic Phone Settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Language

 

 

 

 

 

 

 

 

 

 

 

 

6

Overview

 

 

 

 

 

 

 

 

 

Options

 

 

Phone User Interface

 

Web User Interface

 

 

 

 

 

 

 

 

 

 

--Time & Date

 

 

 

 

 

 

 

 

 

 

 

 

 

--Administrator Password

 

 

 

 

 

 

 

 

 

 

 

 

 

--Ring Tones

 

 

 

 

 

 

 

 

 

 

 

 

 

--Backlight

 

 

 

 

 

 

 

 

 

 

 

 

 

--Keypad Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

--Phone Volume

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call History Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Contact Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Local Directory

 

 

 

 

 

 

 

 

 

 

 

 

 

--Blacklist

 

 

 

 

 

 

 

 

 

 

 

 

 

--Remote Phone Book

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--LDAP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Dial Plan

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--DSS Keys

 

 

 

 

 

 

 

 

 

 

 

 

 

--Key as Send

 

 

 

 

 

 

 

 

 

 

 

 

 

--Hotline

 

 

 

 

 

 

 

 

 

 

 

 

 

--Live Dialpad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Emergency Number

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Advanced Phone Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--BLF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Call Recording

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Intercom

 

 

 

 

 

 

 

 

 

 

 

 

--Multicast Paging

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Music on Hold

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--ACD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SIP Account

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--User Options

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Register Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Account Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Label

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Display Name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Register Name

 

 

 

 

 

 

--User Name

 

 

 

 

 

 

 

 

 

 

 

 

 

--Password

 

 

 

 

 

--SIP Server

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Server Option

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Server Port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Outbound Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Outbound Proxy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--NAT Traversal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

User Guide for the SIP-T41P IP Phone

Note

Note

 

 

 

 

Options

 

Phone User Interface

Web User Interface

 

 

 

 

--STUN Status

 

 

 

 

 

 

--STUN Server

 

 

 

 

 

 

The table above lists most of the feature options. Please refer to the relevant sections for more information.

The following table shows documentations available for the SIP-T41P IP phone.

 

Name

 

 

Contents

 

 

Where found

 

 

Language

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quick Installation

 

 

Basic setup of the

 

 

In the package

 

 

English

 

 

Guide

 

 

phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quick Reference

 

 

Basic call features

 

 

 

 

 

 

 

 

 

 

and phone

 

 

In the package

 

 

English

 

 

Guide

 

 

 

 

 

 

 

 

 

 

customizations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone/Web user

 

 

 

 

 

 

 

 

 

 

 

interface settings

 

 

 

 

 

 

 

 

User Guide

 

 

Basic call features

 

 

On the website

 

 

English

 

 

 

 

 

and advanced

 

 

 

 

 

 

 

 

 

 

 

phone features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can also download the latest documentations online: http://www.yealink.com/SupportDownloadfiles_detail.aspx?CateId=313&flag=142.

8

Getting Started

This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T41P IP phone. Topics include:

Packaging Contents

Phone Installation

Phone Initialization

Phone Status

Basic Network Settings

Registration

Idle Screen

If you require additional information or assistance with your new phone, contact your system administrator.

The following components are included in your SIP-T41P IP phone package:

SIP-T41P IP Phone

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User Guide for the SIP-T41P IP Phone

Phone Stand

Wall Mount Bracket (Optional)

Power Adapter (Optional)

Handset & Handset Cord

Ethernet Cable

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Getting Started

Quick Installation Guide & Quick Reference Guide

Check the list before installation. If you find anything missing, contact your system administrator.

If your phone is already installed, proceed to Phone Initialization on page 14. This section introduces how to install the phone:

1)Attach the stand or the optional wall mount bracket

2)Connect the handset and optional headset

3)Connect the network and power

1) Attach the stand or the optional wall mount bracket

Desk Mount Method

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User Guide for the SIP-T41P IP Phone

Wall Mount Method (Optional)

Note The wall mount bracket should be purchased separately. For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount Quick Installation Guide for SIP-T4X IP Phones.

2)Connect the handset and optional headset

Note The headset and wireless headset adapter EHS36 should be purchased separately.

EHS36 is used for connecting the phone and a compatible wireless headset. For more information on how to use the EHS36, refer to Yealink EHS36 User Guide.

3)Connect the network and power

You have two options for power and network connections. Your system administrator will advise you which one to use.

AC power (Optional)

Power over Ethernet (PoE)

AC Power (Optional)

To connect the AC power:

1.Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet.

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Getting Started

2.Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port.

Power over Ethernet

With the included or a regular Ethernet cable, the SIP-T41P IP phone can be powered from a PoE-compliant switch or hub.

To connect the PoE:

1.Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.

Note If in-line power switch/hub is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.

The phone can also share the network with another network device such as a PC (personal computer). It is an optional connection.

Important! Do not unplug or remove power to the phone while it is updating firmware and configurations.

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User Guide for the SIP-T41P IP Phone

Note

Note

After your phone is powered on, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization by loading the saved configuration. The LCD screen displays "Initializing…please wait" during this process.

DHCP (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.

If your network does not use DHCP, proceed to Basic Network Settings on page 15.

You can view phone status via phone user interface or web user interface. Available information of phone status includes:

Network status (e.g., IPv4 status, IP address mode, MAC address, LAN type, LAN IP and LAN mask).

Phone status (e.g., device model, hardware version, firmware version, product ID and device certificate status).

Account status (e.g., register status of SIP accounts).

You can view device certificate status via phone user interface only.

To view the phone status via phone user interface:

1.Press , or press Menu->Status.

2.Press or to scroll through the list and view the specific information.

To view the phone status via web user interface:

1.Open the web browser on your computer.

2.Enter the IP address in the browser’s address bar, and then press the Enter key.

14

Getting Started

3.Enter the user name (admin) and password (admin) in the login page.

4.Click Confirm to login.

The phone status is displayed on the first page of the web user interface.

If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.

To configure the IP address mode via phone user interface:

1.Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port.

2.Press or , or the Switch soft key to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field.

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User Guide for the SIP-T41P IP Phone

3. Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv4 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port.

2.Press to select IPv4 and press the Enter soft key.

3.Press to select Static IPv4 Client and press the Enter soft key.

4.Enter the desired values in the IPv4 Address, Subnet Mask, Default Gateway, Primary DNS and Secondary DNS fields respectively.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv6 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port.

2.Press to select IPv6 and press the Enter soft key.

3.Press to select Static IPv6 Client and press the Enter soft key.

4.Enter the desired values in the IP Address, Prefix, Default Gateway, Primary DNS and Secondary DNS fields respectively.

5.Press the Save soft key to accept the change or the Back soft key to cancel.

Note Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

16

Getting Started

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you start up your phone, the phone will be registered and ready for use. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 57.

If the phone has successfully started up, the idle LCD screen will be shown as below.

The idle screen shows the label of current account, time and date, and four soft keys.

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User Guide for the SIP-T41P IP Phone

18

Customizing Your Phone

You can customize your SIP-T41P IP phone by personally configuring certain settings, for example, contrast, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers.

This chapter provides basic operating instructions for customizing your phone. Topics include:

General Settings

Audio Settings

Contact Management

Call History Management

System Customizations

If you require additional information or assistance with your new phone, contact your system administrator.

You can configure backlight to adjust the brightness of the LCD screen. Backlight status on the LCD screen can be configured as the following types:

Always On: Backlight is on permanently.

15, 30, 60, 120, 300, 600 or 1800: Backlight is turned off when the phone is inactive after the specified time (in seconds).

To configure the backlight via phone user interface:

1.Press Menu->Settings->Basic Settings->Display->Backlight Settings.

2.Press or , or the Switch soft key to select the desired value from the Backlight Time field.

3.Press the Save soft key to accept the change or the Back soft key to cancel.

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User Guide for the SIP-T41P IP Phone

Backlight is configurable via web user interface at the path Settings->Preference.

The default language of the phone user interface is English. The phone will detect and use the same language as which of your web browser for the web user interface. If the language of your web browser is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively.

Note Not all of the supported languages are available for selection. The available languages depend on the language packs currently loaded to the IP phone. Please contact your system administrator for more information on available languages of your new phone.

To change the language for the phone user interface:

1.Press Menu->Settings->Basic Settings->Language.

2.Press or to select the desired language.

3.Press the Save soft key to accept the change.

Text displayed on the LCD screen will change to the selected language.

To change the language for the web user interface:

1.Click on Settings->Preference.

2.Select the desired language from the pull-down list of Language.

3. Click Confirm to accept the change.

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