Samsung WA40J3000AW/AA-13, WA40J3000AW/AA-12, WA40J3000AW/AA-11, WA40J3000AW/A2-13, WA40J3000AW/A2-12 Owner’s Manual

Washing Machine

user manual

WA40J3000A*

imagine the possibilities

Thank you for purchasing this Samsung product.

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contents

INSTALLING YOUR WASHER

10

OPERATING INSTRUCTIONS

17

WASHING A LOAD OF LAUNDRY

18

10 Unpacking your washer
10 Overview of your washer
11 Basic location requirements

11 Electrical
11 Grounding
11 Water
12 Drain facility
12 Flooring
12 Location considerations
12 Alcove or closet installation
13 Required dimensions for Installation

13 Important note to installer

17 Loading your washer
17 Getting started

18 Overview of the control panel

20 Child Lock

21 ATC (Auto Temperature Control)
22 Detergent use
22 Features

MAINTAINING YOUR WASHER

24

TROUBLESHOOTING

26

APPENDIX

30

24 Cleaning the exterior
24 Cleaning the interior
24 Storing your washer
24 Preserving the top cover and the front frame
24 Cleaning mesh filter
25 Cleaning the dispensers

26 Check these solutions if your washer…
28 Information codes

30 Fabric care chart
31 Cycle chart
32 Helping the environment
32 Declaration of conformity
32 Specification

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safety information

Congratulations on your new Samsung Washer. This manual contains important
information on the installation, use, and care of your appliance. Please take time
to read this manual to take full advantage of your washer’s many benefits and
features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:

Hazards or unsafe practices that may result in severe personal injury

WARNING

or death.
To reduce the risk of fire, explosion, electric shock, or personal injury

when using your washer, follow these basic safety precautions.

CAUTION

These warning icons are here to prevent injury to you and others.
Please heed them explicitly.
After reading this section, keep it in a safe place for future reference.

Read all instructions before using the appliance.

Hazards or unsafe practices that may result in minor personal injury or
property damage.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

Note

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safety information

WARNING

IMPORTANT SAFETY PRECAUTIONS

WARNING

WARNING

State of California Proposition 65 Warning (US only)

This product contains chemicals known to the State of California to cause cancer
and birth defects or other reproductive harm.

To reduce the risk of fire, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive
substances as they give o vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is
necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the lid of the
washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with the controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless it is
specifically recommended in the user-maintenance instructions or in published user­repair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances
to the wash water. These substances give o vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for 2 weeks or more, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water flow from
each for several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.

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CRITICAL INSTALLATION WARNINGS

WARNING

Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use
the socket for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances, using a power strip, or extending the power
cord may result in electric shock or fire.

- Do not use an electric transformer. It may result in electric shock or fire.

- Ensure that the power voltage, frequency, and current match the product’s
specifications. Failing to do so may result in electric shock or fire.

Have this appliance installed by a qualified technician or service company.

- Failing to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failing to do so may result in electric shock or fire.

Plug the power plug into the wall socket in the right direction so that the cord runs towards
the floor.

- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- Improper grounding may result in electric shock, fire, an explosion, or problems with the
product.

- Never plug the power cord into a socket that is not grounded correctly. Make sure the
socket you use is grounded in accordance with local and national codes.

Do not install this appliance near a heater or flammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location where gas may leak.

- This may result in electric shock or fire.

Plug the power plug into the wall socket firmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.

- This may result in electric shock or fire.

Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.

- This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failing to do so may result in electric shock or fire.

If the power plug or power cord are damaged, contact your nearest service center.

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safety information

INSTALLATION CAUTIONS

CAUTION

Position the appliance so that the power plug is easily accessible.

- Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.

- Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.

- Failing to do so may result in electric shock or fire.

CRITICAL USAGE WARNINGS

WARNING

If the appliance is flooded, cut the power immediately and contact your nearest service
center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service center.

- Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area

immediately. Do not turn any appliance or light on or o.

- Do not use a ventilating fan.

- A spark may result in an explosion or fire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or

other flammable or explosive substances.

- This may result in electric shock, fire, or an explosion.
Do not force the washer lid open while the washer is operating (high-temperature washing/
drying/spinning).

- Water flowing out of the washer may cause burns or cause the floor to be slippery.
This may result in injury.

- Forcing the lid open can damage the product or cause injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.

Do not insert your hand under the washer.

- This may result in injury.

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Do not touch the power plug with wet hands.

- This may result in electric shock.
Do not turn the appliance o by unplugging the power plug while the washer is in operation.

- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.

Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.

- If a child places a bag over their head, the child may suocate.

Do not let children or infirm persons use this washer unsupervised.

- Failing to do so may result in electric shock, burns, or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

- If you need to repair or reinstall the appliance, contact your nearest service center.

- Failing to do so may result in electric shock, fire, problems with the product, or injury.

If any foreign substance such as water enters the appliance in any area other than the tub,
unplug the power plug and contact your nearest service center.

- Failing to do so may result in electric shock or fire.

If the water supply hose comes loose from the faucet and floods the appliance, unplug the
power plug.

- Failing to do so may result in electric shock or fire.

USAGE CAUTIONS

CAUTION

If the washer is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power plug and clean the washer using a damp, soft cloth.

- Failing to do so may result in discoloration, deformation, damage, or rust.

The clear portion of the lid can be broken by a strong impact. Take care when using the

washer.

- If the clear portion is cracked or broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If the washer is used when it is flooded because of a draining problem, it may result in
electric shock or fire due to electric leakage.

Do not insert your hand under the washer.

- This may result in injury.

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safety information

Insert the laundry into the washer completely so that laundry does not get caught in the lid.

- If laundry gets caught in the lid, it may damage the laundry or the washer, or cause
water leakage.

Ensure that the faucet is turned o when the washer is not being used.

- Ensure that the water supply hose connectors are properly tightened.

- Failing to do so may result in property damage or injury.

Open the faucet and check if the water supply hose connector is firmly tightened and that
there is no water leaking before using the product.

- If the water supply hose connectors are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

- This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, fire, or problems
with the product.

Do not place an object that generates an electromagnetic field near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not touch
the water.

- This may result in burns or injury.

For waterproof fabrics, only use the WATERPROOF cycle.

- Do not use other cycles for waterproof fabrics.

* This may result ininjury or damage to the washer, walls, floor, or clothing due to
abnormal vibrations.

- Set the temperature and spin according to the attached care label.

Do not operate the washer when the detergent dispenser is removed.

- This may result in electric shock or injury due to water leakage.

Do not insert your hand into the detergent dispenser after opening it.

- This may result in injury as your hand may be caught.

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Do not place any non-laundry objects, such as shoes, food waste, or animals into the
washer.

- This can cause abnormal vibrations that can damage the washer, and, in the case of
pets, cause severe injury or death.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare
shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods
of time.

- This may cause the tub to rust.

- If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly in the tub and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to heat from the oxidation of
the oil.

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

Do not use natural hand-washing soap in the washer.

- If it hardens and accumulates inside the washer, it may cause problems with the
product, discoloration, rust, or bad odors.

Do not wash large laundry items such as bedding in the washing net.

- Failing to do so may result in injury due to abnormal vibrations.

- Place smaller items, such as lace socks and lingerie in the washing net.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

Do not wash throw rugs or doormats.

- If you wash throw rugs or doormats, sand will accumulate inside the washer. This can
result in the washer not being able to drain properly.

CRITICAL CLEANING INSTRUCTIONS

WARNING

Do not clean the appliance by spraying water directly onto it.
Do not use strongly acidic cleaning agents.
Do not use benzene, paint thinner, or alcohol to clean the appliance.

- This may result in discoloration, deformation, damage, electric shock, or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in electric shock or fire.

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installing your washer

UNPACKING YOUR WASHER

Unpack your washer and inspect it for shipping damage. Make sure you have received all the items
shown below. If your washer was damaged during shipping, or you do not have all of the items, contact
1-800-SAMSUNG (1-800-726-7864).

To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the washer.

Packing materials can be dangerous to children. Keep all packing material (plastic bags, polystyrene,
etc.) well out of children’s reach.

WARNING

When unpacking the washer, 2 person collaboration is needed. To remove the cushion bottom of the
packing materials, forward dumping is strictly prohibited.

CAUTION

When you lay the washer down to remove carton base, should protect the side of washer and lay it
carefully. Never lay your washer on its back or front.

OVERVIEW OF YOUR WASHER

Drain Hose

Power Cord

Parts supplied

Hose guide User manual book Plastic zip hose tie Water intake cap

Tools needed

Wrench Flat screwdriver Level Adjustable plier Measuring tape

Parts not supplied

• Ifyouloseanaccessoryandwanttopurchaseareplacement,contactthe

service center (1-800-SAMSUNG (1-800-726-7864)).

• Thedesignofthepartsandaccessoriesmaydierfromthepicturesabove.Theirdesignis

subject to change without notice for product improvement.

Water supply hoses

• Donotreuseoldhoses.Onlyusenewwatersupplyhoseswhenyouinstallthewashing

machine. Old water supply hoses can leak or burst causing flooding and property damage.

• Conrmthattherearerubberwashersinsidethecouplingsofeachwatersupplyhoses.

Control panel
Lid

Adjustable legs

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Samsung

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BASIC LOCATION REQUIREMENTS

Electrical

• 120 Volt 60 Hz 15 AMP fuse or circuit breaker.

• Individual branch circuit serving only your Washer is recommended.

• Your Washer is equipped with a power cord.

NEVER USE AN EXTENSION CORD.

CAUTION

Grounding

ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE.

This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.

This appliance is equipped with a power cord having a three-prong grounding plug for use in a
properly installed and grounded outlet.

The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.

An improperly connected equipment-grounding conductor can increase the risk of electrical

WARNING

shock. Check with a qualified electrician or serviceman if you are not sure whether the
appliance is properly grounded. Do not modify the plug provided with the appliance – if it
does not fit the outlet, have a proper outlet installed by a qualified electrician.

IMPORTANT SAFETY PRECAUTIONS

• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and
grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.
70 Latest Revision and local codes and ordinances. It is the personal responsibility of the
appliance owner to provide adequate electrical service for this appliance.

NEVER CONNECT THE GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR

CAUTION

HOT WATER PIPES.

01 installing your washer

Water

To correctly fill your Washer in the proper amount of time, water pressure of 20 to 116psi (137 to
800kPa) is required.

Water pressure less than 20 psi may cause water valve failure, or may not allow the water valve
to shut o completely, or may extend the fill time beyond what your Washer controls allow,
causing your Washer to turn o. A time limit is built into the controls to prevent flooding in your
home if a hose becomes loose.

The water faucets must be within 4 feet / 122 cm of the back of your Washer to match the
length of the inlet hoses provided with your Washer.

Accessory inlet hoses are available in various lengths up to 10 feet / 275 cm for faucets that
are further away from the back of your Washer.

To avoid the possibility of water damage:

• Have water faucets easily accessible.

• Turn o faucets when the washer is not in use.

• Periodically check that there is no leakage from the water inlet hose fittings.

CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.

WARNING

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installing your washer

Draining to a Standpipe

If you have a standpipe, the recommended height of the standpipe is 39 in / 99 cm. The drain
hose must be routed through the drain hose clip to the standpipe. The standpipe must be large
enough to accept the outside diameter of the drain hose. You can also drain the washer into a
wash basin or laundry tub. The drain hose is attached to the washer at the factory.

Flooring

For best performance, you must install your washer on a solidly constructed floor. Wood floors
may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting
and soft tile surfaces are contributing factors to vibration which can cause your washer to move
slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

Location considerations

Do not install your washer in areas where water may freeze, since your washer will always retain
some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the
pump, hoses, and other components.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides – 1 in / 25 mm
Rear – 6 in / 152 mm

For the gap between the water valve and the wall:

- Case 1. If you connect the supply hose after installing the washer: Over 3.9 in (10 cm).

- Case 2. If you connect the supply hose before installing the washer: Over 2.8 in (7cm).
If the washer and dryer are installed together, the closet front must have at least a 72 in² (465 cm²)

Closet Front – 2 in / 51 mm
TOP - 21 in / 533 mm

A

1 in.

(2.5 cm)

1 in.

(2.5 cm)

30.0 in.

(76.2 cm)

unobstructed air opening. Your washer alone does not require a specific air opening.
A. Recessed area
B. Side view - closet or confined area

30.0 in.

(76.2 cm)

1 in.

(2.5 cm)

2 in.

(5.1 cm)

21 in.

(53.3 cm)

32.3 in.

(82.0 cm)

Case 1. 3.9 in. (10 cm)
Case 2. 2.8 in. (7 cm)

6 in.

(15.2 cm)

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B

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Required dimensions for Installation

43.9 in.

(111.7 cm)

39.3 in.

(99.8 cm)

43.9 in.

01 installing your washer

(111.7 cm)

27.0 in.

(68.6 cm)

48 in.² *

(310 cm²)

58.1 in.

(147.6 cm)

24 in.² *

(155 cm²)

*Required spacing

29.3 in.

(74.4 cm)

Closet or Door

IMPORTANT NOTE TO INSTALLER

Please read the following instructions carefully before installing your washer.
These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.

Installation Flow chart

Select a location

Confirm

you have

followed all

the previous

steps fully.

Connect the water and the drain

Power on your washing machine

Adjust the levelling feet

Run a test cycle (Rinse+Spin) with small

3 in.

(7.6 cm)

3 in.

(7.6 cm)

[Run a test cycle]

amount of laundary
(about 4~5 Towels)

Does

have excess vibration

Yes

your washer

or noise?

No

Finish the

installation

STEP 1 Selecting a Location

Before you install the washer, make sure the location:

• Hasahard,levelsurfacewithoutcarpetingorooringthatmayobstructventilation.

• Isawayfromdirectsunlight.

• Hasadequateventilation.

• Isnotexposedtofreezingtemperatures(temperaturesunder32°For0°C).

• Isawayfromheatsourcessuchasafurnace,waterheater,etc.

• Hasenoughspacesothatthewasherdoesn’trestonits power cord.

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installing your washer

STEP 2

Connecting the water supply and drain hoses

Connecting the water supply hoses

Before installing the water supply hoses, make sure there are
rubber gaskets inside the fittings at both ends of each new

CAUTION

water hose. Installing the water supply hoses without rubber
gaskets can cause water leakage.

When you initially install the washer, be sure to use new hoses.
Failing to do so may result in a water leakage or overflow and

CAUTION

may damage your property.
Do not connect multiple water supply hoses together to

increase the length of the supply hose. Hoses connected this

CAUTION

way can leak and the leakage can cause electrical shock. If a
hose is too short, replace the hose with a longer, high pressure
hose.

1. Connect the ends of the water supply hoses to the HOT and COLD faucets.

2. Tighten the fittings by hand until they are snug, and then tighten them an

additional two-thirds of a turn with a plier.

When you fasten the fittings, do not fasten them too tightly or apply tape
or sealant to the faucets or water supply intakes. This can damage the

CAUTION

fittings.
After you have connected the water supply hoses to the faucets,

ensure that they are connected correctly by pulling the water supply
hoses downwards

3. Place the unconnected ends of the hoses into a bucket and open the

faucets connected to the two water supply hoses for 10 or 15 seconds to
remove any foreign substances from the hoses. Close the faucets before
continuing.

Coupling

Rubber Washer

4. Connect the ends of the water supply hoses to the water supply intake

connections at the back of the washer.

The water supply hose connected to the HOT faucet must be
connected to the HOT water supply intake and the water hose

CAUTION

connected to the COLD faucet must be connected to the COLD
water supply intake.

5. Tighten the fittings by hand until they are snug, and then tighten them

an additional two-thirds of a turn with a plier.

To ensure correct water usage, connect both the HOT and COLD
water faucets. If either or both are not connected, the Tap cold
(no fill) LED will flash.

If you do not want to use the HOT water supply hose, insert
the water intake cap into the HOT water supply intake hole. In
this case, you must select the Tap Cold option for the water
temperature. If you select the Tap Cold option, all the lamps for
the water temperature options are turned o.

Confirm that the water supply hoses are not twisted or bent. If the
hoses are twisted or bent, the hoses can leak and cause electric

CAUTION

shock due to the water leakage.

6. Turn on the HOT and COLD water supplies and check all the water

supply intake connections and the faucets for water leaks.

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Connecting the drain hose

A

C

The end of the drain hose can be positioned in three ways:

In a Wall standpipe or Floor standpipe

The height of end of standpipe must be no lower than 39 in (99 cm) and no
higher than 96 in (245 cm).
If drain pipe are built into the wall with water valves (A), fasten the drain hose
to the water hose.

Make sure that the connection between the drain hose and the
standpipe is not airtight.

In a laundry tub

The height of the tub must be no lower than 39 in (99 cm) and no higher than
96 in (245 cm).
Assemble the supplied Hose guide at the end of the drain hose, and put the
hanger on laundry tub.
And fasten the drain hose to the leg of laundry tub.

Connect the hose guide (A) within 3~5 in (7.6~12.7 cm)* from the end of
the drain hose. If the drain hose is extended beyond the end of the hose
guide, mold or microorganisms could spread inside the washer.

The Drain Hose can be installed up to 96 in (245cm) above the floor, but
the draining capability can be reduced at this height. This can cause the
washer to have an odor because of water remaining in the drain system.

If the drain hose is installed below 39 in (99cm), water can drain during wash cycles due to
a siphon eect. If this occurs, it causes the Tap cold LED on the washer to flash.

*

01 installing your washer

A

STEP 3

Leveling your washer

See if the washer is level by checking the position of the tub:

1. Slide the washer into position.

2. Open the lid of the washer, and pour the water into the tub to

just below the pulsator level.

3. If the washer is level, the pulsator will be centered in the washer as
shown in the figure. If the pulsator is not centered, level your washer
by turning the front leveling feet clockwise or counterclockwise as
necessary.

Turn the front leveling feet clockwise to raise the washer, and
counterclockwise to lower the washer.

English - 15

Pulsator

Loosen Lock

Adjustable legs

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installing your washer

STEP 4

Powering your washer

Plug the power cord into a 3-prong, well grounded 120 volt 60
Hz approved electrical outlet protected by a 15-amp fuse or
comparable circuit breaker.

Your washer is grounded through the third prong of the power
cord when plugged into a three-prong grounded electrical
outlet.

Test run

Make sure that you have installed your washing machine
correctly by running a Rinse+Spin cycle after installation
is complete. See Step 5 below.

STEP 5

Running a test cycle

Run a test cycle as follows to make sure your washer is properly installed.

1. Load about 6 pounds of laundry into the tub.

2. Press the Power button to turn on your washer.

3. Select the Rinse+Spin cycle by turning the Cycle Selector.

4. Press the Start/Pause button to start the test cycle.

5. The washer should not rock or vibrate excessively when water is supplied or when washing

or spinning, and should drain well during the spin cycle.

- If water leaks while water is being supplied or drained, check the water connections. Refer
to Step 2, “Connecting the water supply and drain hoses” on pages 14~15 for instructions.

- If the washer rocks and vibrates excessively, level your washer again. Refer to Step 3,
“Leveling your washer” on page 15 for instructions.

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operating instructions

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:

WARNING

LOADING YOUR WASHER

• Fill the tub with dry, unfolded clothes evenly around in order to enhance washing eciency and prevent
excess wear, or wrinkling of the load.

- For optimal washing performance, make sure the laundry is piled up evenly.

• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle
with similar lightweight items.

• When washing big bulky items or a few smaller items that don’t fill the tub
completely – a rug, a pillow, stued toys, or one or two sweaters, for example – add a few towels to
improve spin performance.

During the spin cycle, the washer may add additional water to redistribute the clothes and correct an
imbalance inside the drum.

• To ensure good cleaning results when washing heavily soiled loads, do not overload your washer.

• Inflatable items may cause damage to the laundry or the machine during the wash or drying

WARNING

process.

• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time.
Two dierent-sized blankets in the same load may compromise the drying performance due to
unbalanced loads.

To input a blanket

Fold the blanket into the blanket-specifi c net as shown, and then insert in the tub below the
plastic area of the tub.

02 operating instructions

Make sure the laundry is inserted completely.

WARNING

• Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water
leak.

• Donotoverloadthetub.Makesurenopartofthelaundryisexposedoutsideofthetub.

To add a forgotten item:

1. Press the Start/Pause button to pause the washer.

2. Wait for the door to unlock automatically, and then open the door.

3. Add the item, close the door, and then press the Start/Pause button. The cycle will resume.

STARTING YOUR WASHER - BASIC STEPS

1. Load your washer.

2. Add liquid (or powdered) detergent and additives to the dispenser.

3. Select the appropriate cycle and options for the load.

4. Close the lid.

5. Press the Start/Pause button.

6. The Wash Indicator light illuminates.

7. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a

quick drain.

WARNING: Do not place anything on top of your washer while it is running.

WARNING

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washing a load of laundry

3 4 5 76

1

2

OVERVIEW OF THE CONTROL PANEL

Select the appropriate cycle for the type of load.
The cycle you select determines the tumble pattern and spin speed

for the cycle.
NORMAL - For most fabrics including cottons, linens, and normally

soiled garments.
HEAVY DUTY - For sturdy, colorfast fabrics and heavily soiled

garments.
For bedding, use the waterproof course and the appropriate load

size.
DELICATES - For sheer fabrics, bras, lingerie, silks, and other

handwash-only fabrics. For best results, use liquid detergent.
WATERPROOF - For waterproof or water-resistant items. (less than

12lbs)

Cycle Selector

1

Display

2

 Do not wash waterproof items and non-waterproof items together.
 Check the specification label on the fabric item and see if the

item is waterproof. Do not wash non-waterproof items with the
WATERPROOF cycle.

 Use the waterproof course for waterproof or water-resistant

items such as plastic mats, ski pants, raincoat and comforters
which hardly absorb water.

 For bedding, use the waterproof course and the appropriate load

size.

QUICK WASH - For lightly soiled garments needed quickly. Quick
Wash takes between 33 to 48 minutes depending on amount of
laundry.

RINSE + SPIN - Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.

SPIN - Drains the water and spins at a high speed.
SELF CLEAN - Use to clean dirt and bacteria from the tub. Regular use (after

every 20 washes) is recommended. No detergent or bleach is needed.
Provides instructions and diagnostics while keeping you updated on the cycle

status.

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Temp. selection

3

button

Select Cycle

4

Option

Load Size

5

selection button

Press this button repeatedly to cycle through the dierent water temperature
options.

Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items.
Cold - Brightly colored, very lightly soiled items.
Tap Cold - Cold water with no warm water added.

If you select the Hot or Warm options, make sure that the cold
and hot water supply hoses are attached correctly.

If the hoses are connected incorrectly, the washer will stop the
cycle.

Press this button to select dierent cycle options.
Extra Rinse - Select to add an additional rinse at the end of a wash to
remove laundry additives and perfumes more thoroughly.
To select Extra Rinse, press and hold the Load Size button for approximately
3 seconds.

Press the button repeatedly to cycle through the dierent spin speed options.

Extra Large - For heavy loads.
Large - For moderate loads. This setting is best for most loads.
Medium - For light loads.
Small - For very light loads.

03 washing a load of laundry

Start/Pause

6

selection button

7

Power button

Press to pause and restart cycles.

Press once to turn your washer on. Press again to turn your washer o. If
the washer is left on for more than 10 minutes without any buttons being
pressed, the power automatically turns o.

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washing a load of laundry

Child Lock

Child Lock disables the buttons on the control panel and prevents children from playing with the
washer.

Activating the Child Lock function

Press and hold the Temp. and Load Size buttons simultaneously for approximately 3 seconds.

• All buttons and controls on the panel are disabled except for the Power button.

•The Child Lock icon blinks.

Using the Child Lock function

If the lid is opened when the Child Lock function is on, the Hot LED illuminates and an alarm sounds.

• If the water level in the tub is above the safe water level, the Hot light illuminates on the LED

display and the washing machine starts to drain after 30 seconds.

• If the water level in the tub is above the safe water level and the Child Lock function is turned

on while the door is open, the Hot, Tap cold, Extra large, and Small lights illuminate on the
LED display even if the power is turned o and the washing machine starts to drain.

• If the power is o and the lid is opened while the water level in the tub is above the Reset

water level, the Hot, Tap cold, Extra large, and Small lights illuminate on the LED display
and the washing machine starts to drain. When the draining operation finishes, the power is
automatically turned o again.

• If you activate Child Lock while the washing machine is running, the Start/Pause button will

not work.

• After the compulsory drain, the Hot, Tap cold, Extra large, and Small lights blink at 1 second

intervals and the product enters the Hot, Tap cold, Extra large, and Small light mode. (When
the product is in the Hot, Tap cold, Extra large, and Small light mode, only the Power button
works.)

• To cancel the Hot, Tap cold, Extra large, and Small light mode, you need to turn the power

o and then on again.

• To cancel the Hot light mode, deactivate the Child Lock function. To deactivate the Child

Lock function, press and hold the Temp. and Load Size buttons simultaneously for at least
3seconds.

Adding laundry when Child Lock is on

• Toaddlaundry,deactivatetheChildLockfunction.TodeactivatetheChildLockfunction,

press and hold the Temp. and Load Size buttons simultaneously for at least 3seconds.

Deactivating the Child Lock function

Press and hold both the Temp. and Load Size buttons simultaneously for approximately
3seconds.

• When you deactivate the Child Lock function, the Child Lock light turns o.

• The Child Lock function prevents children or the infirm from accidently operating the washer

and injuring themselves.

• Ifachildentersthewashingmachine,thechildmaybecometrappedandsuocate.

WARNING

• OnceyouhaveactivatedtheChildLockfunction,itcontinuesworkingevenifthepower

CAUTION

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is turned o.

• Forcingthelidopencanresultininjuryordamagetotheproduct.

English - 20

ATC (AUTO TEMPERATURE CONTROL)

The ATC function controls wash water temperature.

By reacting to changes in external and internal temperatures, the ATC function maintains the correct
wash temperature for each cycle, providing the best washing performance while using the least
amount of energy.

New washers must reduce the amount of energy usage as a first priority. When you use the most
commonly used wash cycles, Normal and Heady Duty, you will notice more cold water entering the
washer as an energy saving step. This is normal.

In the Normal and Heavy Duty cycles, the hot water temperature is similar to acceptable adult bath­water temperature and warm water temperature is similar to comfortable swimming-pool water
temperature.
If you want to wash clothes at dierent water temperatures, you should choose a dierent cycle, and
then choose a specific temperature (Hot/Warm/Cold/Tap Cold).

03 washing a load of laundry

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washing a load of laundry

DETERGENT USE

Your washer is designed to use high eciency (HE) detergents.

• For best cleaning results, use a high eciency detergents such as
Tide HE, Wisk HE, Cheer HE or Gain HE*. High eciency detergents
contain suds suppressors that reduce or eliminate suds. When fewer
suds are produced, the load tumbles more eciently and cleaning is
maximized.

Regular detergent is not recommended. Use HE detergents only.

WARNING

Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat
stains, sort carefully by color and soil level, and avoid overloading.
* Brand names are trademarks of their respective manufacturers.

FEATURES

Automatic dispenser

Your washer has separate compartments for dispensing detergent and color-safe bleach and
fabric softener. Add all laundry additives to their respective compartments before starting your
Washer.

The automatic dispenser MUST ALWAYS be in place before you start your washer.
DO NOT open the automatic dispenser when your washer is running.

• Never exceed the manufacturer’s recommendations when adding detergent.

• This compartment holds liquid detergent for the main wash cycle, which is added to the

load at the beginning of the cycle.

• Whenusingpowdereddetergent,removetheliquiddetergentcompartmentfromthe

detergent drawer. The washer will not dispense powdered detergent from the liquid
detergent compartment.

To add detergent to the automatic dispenser:

1. Open the dispenser drawer.

2. Load the recommended amount of liquid (or powder) detergent into the detergent

compartment before you start your wash.

3. Close the drawer slowly and smoothly to avoid spilling, splashing, or premature dispensing of

the contents.

It is normal for a small amount of water to remain in the
dispenser compartments at the end of the cycle.

Do not put chlorine bleach in the dispenser drawer.

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Liquid detergent
compartment

Loading the Liquid (or Powder) detergent compartment

1. Pour the recommended amount of laundry detergent

directly into the detergent compartment before starting
your washer.

2. If you are using color-safe bleach, add it with the detergent

to the detergent compartment.

When adding color-safe bleach with detergent, it is best if
both laundry products are in the same form – liquid.

When using powdered detergent, remove the liquid
detergent compartment from the detergent drawer. The
washer will not dispense powdered detergent from the
liquid detergent compartment.

Loading the Bleach compartment

(Liquid chlorine bleach only)
Add chlorine bleach to the bleach compartment.
DO NOT exceed the bleach compartment.

- Avoid splashing or over–filling the compartment.

•Never pour undiluted liquid chlorine bleach directly
onto the load or into the tub. It is a powerful chemical
and can cause fabric damage, such as weakening of
the fibers or color loss, if not used properly.

• If you prefer to use color–safe, non–chlorine bleach,
add it to the appropriate detergent compartment.

DO NOT pour color–safe bleach into the Bleach

compartment.

compartment

Liquid detergent
compartment

03 washing a load of laundry

Bleach

Loading the Fabric softener compartment

1. Pour the recommended amount of liquid fabric softener

into the softener compartment.
For smaller loads, use less than one capful.

2. Dilute the fabric softener with water until it reaches MAX

FILL in the compartment.

3. The dispenser automatically releases liquid fabric softener

at the proper time during the rinse cycle.

• Use the softener compartment ONLY for liquid fabric
softeners.

• DO NOT use the Downy Ball* in the fabric softener
compartment with this washer. It will not add fabric
softener at the appropriate time.
Use the detergent compartment.

• Do not use liquid fabric softener that is too sticky as it may not mix with the water
suciently.

* Brand names are trademarks of their respective manufacturers.

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Fabric softener
compartment

maintaining your washer

CLEANING THE EXTERIOR

Turn o the water faucets after finishing the day’s washing.
This will shut o the water supply to your washer and prevent the unlikely possibility of damage from

escaping water. Leave the lid open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray

cleaners directly on the panel.

CLEANING THE INTERIOR

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.

Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.

Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”.

STORING YOUR WASHER

Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your washer for storage as follows:

• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the
cycle without a load.

• Turn the water faucets o and disconnect the inlet hoses.

• Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the

drum.

• If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your
washer to thaw out before use.

PRESERVING THE TOP COVER AND THE FRONT FRAME

Do not place any heavy or sharp objects or a detergent box on the washing machine. They can scratch or
damage the top cover of the unit.

Since the entire washing machine has a high-gloss finish, the surface can be scratched or damaged.
Avoid scratching or damaging the surface when using the washing machine.

CLEANING MESH FILTER

Clean the mesh filter of the water hose once or twice a year.

1. Turn o the washer, and then unplug the power cord.

2. Close the faucet.

3. Loosen and disconnect the water hose from the back of the washer.

Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh filter from the inlet valve.

5. Submerge the mesh filter deeply in water so that the threaded

connector is also submerged.

6. Dry the mesh filter completely in a shaded area.

7. Reinsert the mesh filter into the inlet valve, and reconnect the water

hose to the inlet valve.

8. Open the faucet.

If the mesh filter is clogged, the “Tap Cold LED” flashes on the washer’s
display screen.

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CLEANING THE DISPENSERS

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull the dispenser drawer straight back until it stops.

2. Tilt the dispenser drawer upward and remove it.

3. Remove the insert from the left compartment. Rinse the

insert and the drawer with warm water to remove traces
of accumulated laundry products.

04 maintaining your washer

4. To clean the drawer opening, use a small, non-metal

brush to clean the recess. Remove all residue from the
upper and lower parts of the recess.

5. Re-install the insert in its proper compartment. To re-

install the drawer, place the dispenser drawer rail  on
top of the compartment rail . Tilt the dispenser drawer
downward slightly, and then push the drawer in firmly
and slowly.

English - 25

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troubleshooting

CHECK THESE SOLUTIONS IF YOUR WASHER…

PROBLEM SOLUTION

Will not start. • Make sure the lid is closed.

• Make sure your washer is plugged in.

• Make sure the water source faucets are open.

• Press the Power button to turn the Washer on.

•Press the Start/Pause button to start the cycle.

• Make sure Child Lock is not activated. See page 20.

• Before your washer starts to fill, it will make a series of clicking noises

to check the lid lock and do a quick drain.

• Check the fuse or reset the circuit breaker.

Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not

level, adjust your washer’s feet to level the appliance.

• Make sure your washer is not touching any other object.

• Make sure the laundry load is balanced.

Stops • Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the lid and press the Start/Pause button to start your washer.

For your safety, your washer will not spin unless the lid is closed.

• Before your washer starts to fill, it will make a series of clicking noises
to check the lid lock and do a quick drain.

• There may be a pause or soak period in the cycle. Wait and it may
start.

• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.

Fills with the wrong
temperature water.

Lid locked or will not open. • Press the Start/Pause button to stop your washer.

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

Flush water lines.

• Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.

• As your washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.

• While your washer is filling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.

• It may take a few moments for the lid lock mechanism to disengage.

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PROBLEM SOLUTION

Does not drain and/or spin. • Check the fuse or reset the circuit breaker.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

• Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.

Load is too wet at the end
of the cycle.

• Use the High spin speed.

• Use high eciency detergent to reduce over–sudsing.

• The Load is too small. Very small loads (one or two items) may

become unbalanced and not spin out completely.

Leaks water. • Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high eciency detergent to prevent over–sudsing.

Has excessive suds. • Use high eciency (HE) detergent to prevent over-sudsing.

• Reduce the detergent amount for soft water and small or lightly soiled

loads.

• Do not use a Non-HE detergent.

Has an odor. • Make sure you are using HE detergent. Excessive suds collect in

nooks and crannies and cause mold.

• Run cleansing cycles to sanitize the machine periodically. (Silver Care,
Sanitize, or Self-Clean depending on the model)

• Dry the interior of your washer after the total cycle has finished.

05 troubleshooting

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troubleshooting

INFORMATION CODES

The Washer may display information codes to help you understand what is occurring with your Washer better.

CODE SYMBOL MEANING SOLUTION

Hot LED Flashes

Warm LED

Flashes

Cold LED

Flashes

Tap Cold LED

Flashes

Extra Large LED

Flashes

Lid is open when washer is
running.

Communication error between
SUB PBA and MAIN PBA.

A button is not working properly. Call for service.

The Water Level sensor is not
working properly.

When the Tap Cold LED is
flashing, the washer drains for
3 minutes. During this time, the
Power button is inoperative.

Your Washer has tried to fill but
was unsuccessful.

When the Extra Large LED
is flashing, the washer drains for
3 minutes. During this time, the
Power button is inoperative.

Check if the hot water supply
hose is connected.

Close the lid tightly and restart the cycle. If the
code reappears, call for service.

Call for service.

Call for service.

Make sure the water faucets are open all the
way. Check for kinked hoses.

Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, remove the

device and connect the water hoses directly to
the unit.

You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.

Large LED

Flashes

Medium LED

Flashes

Small LED

Flashes

Hot & Warm

LEDs flash

Your Washer has tried to fill but
has not reached the proper water
level.

When the Large LED is
flashing, the washer drains for
3 minutes. During this time, the
Power button is inoperative.

A fault is detected in the water
level sensor.

Your washer is not draining. It can
also mean that the unit senses a
small clog while draining.

Unbalanced load prevented your
Washer from spinning.

English - 28

Call for service.

Call for service.

Do the following:

1) Turn o the unit and turn it on again.

2) Select only the Spin Cycle.

3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.

Redistribute the load, and then press the Start/
Pause button.

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CODE SYMBOL MEANING SOLUTION

Hot & Cold LEDs

flash

Hot & Tap Cold

LEDs flash

Hot & Extra

Large LEDs flash

Hot & Large

LEDs flash

Hot & Medium

LEDs flash

Hot & Small

LEDs flash

Motor not running properly.

Mems sensor is not working
properly.

Door lock is not working properly.

Door lock is not working properly.

Thermistor is not working properly. Call for service.

The temperature of the supplied
water is so high.

Restart the cycle by presssing the Start/Pause
button. If the code reappears, call for service.

Call for service.

Close the lid tightly and restart the cycle. If the
code reappears, call for service.

Close the lid tightly and restart the cycle. If the
code reappears, call for service.

Ensure that the cold water tap and the hot
water tap are connected correctly. If the code
reappears, call for service.

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).

05 troubleshooting

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appendix

FABRIC CARE CHART

The following symbols provide garment care direction. The Clothing care labels include symbols for
washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures
consistency among garment manufacturers of domestic and imported items. Follow care label directions to
maximize garment life and reduce laundering problems.

Wash Cycle Special Instructions

Normal Line Dry/ Hang to Dry Do Not Wash

Permanent Press /
Wrinkle Resistant /
Wrinkle Control

Gentle/Delicates Dry Flat Do Not Bleach

Hand Wash Heat Setting Do Not Tumble Dry

Water Temperature**

Hot Medium Do Not Iron

Warm Low Dryclean

Cold Any Heat Dry Clean

Bleach

Any Bleach (when
needed)

Only Non-Chlorine
(color-safe)

Bleach (when needed)

Iron-Dry or Steam
Temperatures

Drip Dry Do Not Wring

High

No Heat/Air Do Not Dry Clean

High Drip Dry

Warning Symbols for
Laundering

No Steam (added to
iron)

Line Dry/ Hang to Dry

Tumble Dry Cycle Medium Dry Flat

Normal

Permanent Press/
Wrinkle Resistant/
Wrinkle Control

Gentle/ Delicates

** The dot symbols represent appropriate wash water temperatures for various items. The temperature range for

Hotis105°-125°F/41°-52°C,forWarm85°-105°F/29°-41°CandforCold60°-85°F/16°-29°C.
(Washwatertemperaturemustbeaminimumof60°F/16°Cfordetergentactivationandeectivecleaning.)

The clothes washer cannot ensure these temperatures because the actual temperature of the water entering
your washer depends on water heater settings and regional water supply temperatures. For example, cold

waterenteringthehomeinthenorthernstatesduringwintermaybe40°F/4°Cwhichistoocoldforeective

cleaning. In this situation, you will need to adjust the water temperature by selecting a warm setting, adding
some hot water to the MAX FILL line, or using your Washer’s heating option, if available.

Low

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