NEC DS2000 Service Manual

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!! Important - New DS2000 Default Assignments !!

Software versions 02.01.07 and higher implement new DS2000 hardware default assignments:

Slot CN1 = 16DSTU PCB (Extensions 300-315).

Slots CN2-CN8 = Undefined.

Before programming your system, turn to Data Base Compatibility on page 357 for the latest data base compatibility information.

When installing PCBs:

Be sure your system’s hardware configuration does not exceed the System Load Factor. Turn to DS2000 Load Factor on page 3 and DS1000 Load Factor on page 9 for more on how to check the load factor.

After plugging in your DS2000 PCBs and powering up the system, use 9902 - Slot Assignment to enable the installed PCBs. Turn to 9902 - Slot Assignment on page 562 for more.

Software Manual

Part No. 80000SWG10 Issue 1-0, May 2001

Printed in U.S.A. (2106) 020200

This manual has been developed by NEC America, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

NEC America, Inc., Corporate Networks Group

4 Forest Parkway

Shelton, CT 06484

cng.nec.com

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC America, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC America, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no event shall NEC America, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC America, Inc.

©2001 by NEC America, Inc. All Rights Reserved. Printed in U.S.A.

Table of Contents

Table of Contents

Chapter 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Before Reading This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Using This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

DS2000 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 DS2000 Load Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 DS2000 System Load Factor Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Examples of Typical DS2000 4-Slot Cabinet Maximum Configurations . . . . . . . . . . . . . 5 Examples of Typical DS2000 8-Slot Cabinet Maximum Configurations . . . . . . . . . . . . . 5 DS2000 Default Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 DS2000 4 Slot Cabinet (with Fixed Slot Software) Hardware Configuration . . . . . . . . . 6 DS2000 4 Slot Cabinet (with U Slot Software) Hardware Configuration. . . . . . . . . . . . . 6 DS2000 8 Slot Cabinet (with U Slot Software) Hardware Configuration. . . . . . . . . . . . . 8

DS1000 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 DS1000 Load Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 DS1000 System Load Factor Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 DS1000 Default Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Initial System Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Default Feature Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 DS2000 Fixed Slot Software (01.nn.nn) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 DS2000 U Slot Software and DS1000 (02.nn.nn) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Initial Startup Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Charts and Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 2-OPX Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 2500 Sets / Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Optional (Unforced) Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Forced Account Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using Account Codes and Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using Account Codes with Last Number Redial and Save . . . . . . . . . . . . . . . . . . . . . . . 35 Account Codes and Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 General Account Codes Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Optional (Unforced) Account Codes Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Forced Account Codes Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Verified Account Codes Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Account Codes Programming Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Attendant Call Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Operator Call Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Attendant Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Automatic Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Automatic Ring Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Barge In (Intrusion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Battery Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Call Coverage Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

DS1000/2000 Software Manual

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Table of Contents

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Call Forwarding Timers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Call Waiting / Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Single and Multiple Message Format Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Caller ID on the SMDR Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Caller ID Integration with Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Second Call Caller ID (Extension Level Call Waiting Caller ID). . . . . . . . . . . . . . . . . . 82 Third Party Caller ID Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Caller ID Display Separator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Central Office Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Answering Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Expanded Dial Buffering (02.01.07 or Higher). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Check Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Delayed Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Dial Number Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Direct Inward Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Direct Station Selection (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Direct Station Selection (DSS) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Direct Trunk Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Equal Access Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Extended Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Extension Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Circular Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Terminal Hunting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Uniform Call Distribution (UCD) Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Extension Hunting Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Flexible Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Forced Trunk Disconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Group Listen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Group Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Overflow for Group Ring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Handsfree and Handsfree Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190 Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Handsfree Answerback and Forced Intercom Ringing . . . . . . . . . . . . . . . . . . . . . . . . . 190 Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Off-Hook Signaling and Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 System (Regular) Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Exclusive Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

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Automatic Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Intercom Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Interactive Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Handsfree Answerback and Forced Intercom Ringing . . . . . . . . . . . . . . . . . . . . . . . . . 227 Key Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Overflow for Key Ring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238 Answering Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Switched Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Fixed Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Answering Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Meet-Me Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250 Microphone Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Modem Cut-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Modem Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Monitor / Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Multiple Directory Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Names for Extensions and Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Night Service / Night Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Off-Hook Signaling for Trunk Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Off-Hook Signaling for Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Off-Premise Extensions / On-Premise SLT Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Ringing For Incoming Calls (Prior to Software Version 02.01.07) . . . . . . . . . . . . . . . 274 Ringing For Incoming Calls (Software Version 02.01.07 and Higher). . . . . . . . . . . . . 274 Ringer Equivalence Number (REN) Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

One-Touch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Internal Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 External Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Page Relay Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 PBX/Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291 Prime Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292 Idle Prime Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Intercom Prime Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Prime Line vs. Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 Privacy Release Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297 Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300 Programmable Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304 Pulse to Tone Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309 Removing Trunks and Extensions From Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311 Reverse Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

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Ring Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316 Ringdown Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317 Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319 Save Number Dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322 Selectable Display Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325 Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329 Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330 Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332

System Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Personal Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Allocating Speed Dial Blocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Unique Speed Dial Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Storing Trunk Routing in a Speed Dial Bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Chaining Bins for Dialing Long Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Split (Alternate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343 Station Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345 Ring/Message Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Station Message Detail Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348 Sample SMDR Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 SMDR Report Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 SMDR Report Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354 System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .355 System Programming Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357 Versions 02.00.01 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Versions Prior to 02.00.01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Data Base Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Upgrading from 02.00.00 to a More Recent Version . . . . . . . . . . . . . . . . . . . . . . . . . . 359

System Programming List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360 System Programming Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362 System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364 System Timers, Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .367 System Timers, Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372

Rules for Detecting Normal CO (Single) Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 Rules for Detecting Loop Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Tandem Trunking / Unsupervised Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379 Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .383 Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385 Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393 Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 Trunk Group Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Trunk (Line) Queuing / Trunk Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .402 Trunk Queuing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 Trunk Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 Trunk Queuing Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .405 Trunk Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .409 User Programmable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .410 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414 Call Forwarding to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

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Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Transferring to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Conversation Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Personal Answering Machine Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Voice Mail Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Message Center Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Interactive Soft Key Shows New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Note on NVM-Series Voice Mail Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 DS1000 Ring Assignments and Voice Mail Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Call Forwarding Timers and Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .428 Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .431 Year 2000 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .433

Chapter 2 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Introduction to Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .435

Before You Start Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .435

0100 - Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .440

0101 - Class of Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .440

0200 - Tenant Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

0201 - Tenant Option Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

0300 - System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .449

0301 - System Options (Part 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .449

0302 - System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452

0400 - Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455

0401 - System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455

0402 - Trunk Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .459

0403 - Station Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .466

0404 - Analog Station Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .469

0500 - System Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472

0501 - Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472

0504 - Trunk Port Extension Numbers (Fixed Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . .476

0504 - View Extension (U Slot and DS1000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .478

0505 - Station Port Extension Numbers (Fixed Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . .480

0505 - Extension Assignment (U Slot and DS1000) . . . . . . . . . . . . . . . . . . . . . . . . . . . .482

0510 - ACD/UCD Master Extension Numbers and Names . . . . . . . . . . . . . . . . . . . . . .485

0511 - Ring Group Master Extension Numbers and Names . . . . . . . . . . . . . . . . . . . . . .487

0600 - Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .489

0601 - Toll Restriction Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .489

0800 - Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .496

0801 - Selectable Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .496

1000 - Trunk Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .498

1001 - Trunk Port Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .498

1002 - Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .506

1003 - Trunk Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .509

1100 - Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

1101 - System Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

1200 - Verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .515

1201 - Verified Account Codes Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .515

1700 - Key Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .517

1701 - Programmable Function Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .517

DS1000/2000 Software Manual

Table of Contents v

Table of Contents

1702 - Personal Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .522

1703 - DSS Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .524

1704 - DSS Console Key Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .526

1800 - Extension Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .532

1801 - Extension Port Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .532

1802 - Extension Options (Part 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .539

1803 - Extension Line Access Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .546

1804 - Extension Trunk Group Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .549

1805 - Ring Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .551

1807 - Extension Options (Part 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .553

9800 - System Utilities, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .557

9801 - Copy Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .557

9802 - Swap Command Utility (U Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .559

9900 - System Utilities, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .561

9901 - Reset Station Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .561

9902 - Slot Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .562

9905 - Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .566

9906 - Database Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .567

9907 - Database Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .569

9908 - PC Card Erase Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .570

9999 - System Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .571

vi Table of Contents

DS1000/2000 Software Manual

Introduction

Chapter 1

Features

Introduction

Introduction

Before Reading This Section

This section provides detailed information on the system’s features. If you don’t know what the various features are, review the Table of Contents for this section and the manual’s Index. After reviewing, turn back to this section for the specifics.

Using This Section

The features in this section are in alphabetical order, like a dictionary. This section subdivides each feature definition into headings as follows:

Description

Read Description to get an overview of the feature. Along with the feature’s description are the Conditions and Default Setting. Conditions provides the feature’s operational limits (if any). Default Setting outlines how the feature works with the default (factory installed) Programming List. When initially installed, the system uses the default setting. For specific default settings on each program, refer to the chart at the end of this manual.

DS1000/2000 Software Manual

Chapter 1: Features 1

Introduction

In each feature description there are two icons which provide additional essential information about the feature:

This is Feature Benefit icon. Read this text to find out how the feature can help co-worker’s become more productive and streamline company-wide communications.

This is the Software History icon. Since NEC America is constantly enhancing your system, all options may not be available in all software levels. Read this text to find out the specifics.

• DS2000 Fixed Slot software is version 01.nn.nn.

DS2000 U (Universal) Slot software is version 02.nn.nn or higher.

DS1000 software is version 02.nn.nn or higher.

To check your system’s software version:

1.Do not lift the handset, do not press SPK, and do not press ICM.

2.Dial 8.

Your system’s software version displays.

Programming Guide

The Programming Guide is an easy-to-use chart that guides you step-by-step through programming the feature. If you’re not sure how to set up a feature, start first with the Programming Guide.

Programming List

Programming List explains the system Programming List that lets you customize the feature. Some features require Programming List; others don’t. If you decide to customize a feature, use Section 2 to enter the change into the system.

Other Related Features

Read this part to learn how the feature interacts with other features.

Feature Operation

This part provides you with instructions on how to use each feature. These instructions are also provided in the follower documents:

DS1000/2000 Feature Handbook (P/N 80000MFH**)

DS1000/2000 Multibutton Telephone Quick Reference Guide (P/N 80000MBG**)

DS1000/2000 Analog Single Line Quick Reference Guide (P/N 80000SLT**)

DS1000/2000 Soft Key Glossary (P/N 80000GLO**)

2 Chapter 1: Features

DS1000/2000 Software Manual

DS2000 System Configuration

DS2000 System Configuration

DS2000 Load Factor

The total number of components you can install and connect to your DS2000 system depends on power supply capacity and the System Load Factor. Read the following notes, then turn to DS2000 System Load Factor Calculations on page 4 to calculate the System Load Factor.

Notes for Fixed Slot Software

Fixed slot (01.nn.nn) software is only compatible with 4 slot cabinets.

Fixed slot software is no longer available, but you may encounter it in existing installations.

You can plug 16DSTU PCBs only into slots CN1 and CN2. Do not install more than 2 16DSTU PCBs under any circumstances.

You can plug an ASTU PCB only into slot CN2 (in place of the second DSTU PCB).

Install ATRU PCBs only into slots CN3 and CN4.

System Load Factor in Fixed Slot systems is only an issue if you have DSS Consoles and 2- OPX Modules installed. Note that you cannot install more than 4 DSS Consoles, regardless of System Load Factor.

The Release Notes that came with your system indicate if it uses Fixed Slot software.

Check your system’s Hardware Manual for more installation details.

Maximum configuration for 4-slot cabinets with Fixed Slot software is 16 trunks, 32 extensions and 48 ports.

Notes for U Slot Software

U Slot (02.nn.nn) software is available with both 4 and 8 slot cabinets.

4 Slot Cabinets

Do not install more than 2 16DSTU PCBs installed under any circumstances.

The first 16DSTU PCB you install must be in the first slot.

You can install up to 40 extensions maximum, as follows:

(2) 16DSTU PCBs = 32 digital extensions

(1)8ASTU PCB = 8 analog extensions Total = 40 extensions

You can install up to 24 trunks maximum, as follows:

(3)8ASTU PCBs = 24 analog trunks

Maximum configuration is 48 ports.

The total of all extensions and trunks cannot exceed 48.

Always use the System Load Factor Table to check you system configuration.

DS1000/2000 Software Manual

Chapter 1: Features 3

DS2000 System Configuration

Notes for U Slot Software

8 Slot Cabinets

Do not install more than 2 16DSTU PCBs for each power supply.

The first 16DSTU PCB you install must be in the first slot (CN1).

You can install up to 96 extensions maximum.

You can install up to 48 trunks maximum.

The total of all extensions and trunks installed cannot exceed 104.

Maximum configuration is 104 ports.

8-slot cabinet require, A series PCBs, as follows:

CPU PCB P/N 80025A Power Supply P/N 80005A

16DSTU Digital Station PCB P/N 80021A

8 ASTU 8 Port Analog Station PCB P/N 80041A 4ASTU 4 Port Analog Station PCB P/N 80040A 8ATRU 8 Port Analog Trunk PCB P/N 80011A 4ATRU 4 Port Analog Trunk PCB P/N 80010A

Always use the System Load Factor Table to check your system configuration.

DS2000 System Load Factor Calculations

To check your system configuration:

1.Indicate the quantity for each item installed in the Qty column.

2.For each item, multiply the Qty times the Load Factor and enter the value in the Total Load column.

3.Add all the values in the Total Load column and enter the value in Item 1.

4.Determine the System Load Factor capacity of the power supplies installed in your system and enter the total in Item 2.

A 4-Slot Cabinet can have only 1 power supply. An 8-Slot Cabinet can have up to 3 power supplies. You cannot have more than two 16DSTU PCBs per power supply, regardless of System Load Factor calculations.

Exceeding the System Load Factor will cause the system’s power supplies to automatically shut down.

5.Compare the entry in Item 2 to your entry in Item 1. Item 1 must always be equal to or less than the entry in Item 2.

Do not operate your system if the System Load Factor total (Item 1) exceeds the allowable value (Item 2).

4 Chapter 1: Features

DS1000/2000 Software Manual

DS2000 System Configuration

System Load Factor Calculations

 

 

 

 

 

Description

 

Load Factor

Qty

Total Load

 

 

 

 

 

16DSTU PCB

 

16

 

 

 

 

 

 

 

4ASTU PCB

 

8

 

 

 

 

 

 

 

8ASTU PCB

 

12

 

 

 

 

 

 

 

110-Button DSS Console

 

2

 

 

 

 

 

 

 

24-Button DSS Console

 

1

 

 

 

 

 

 

 

 

 

Total DSS Consoles installed cannot exceed 4.

 

 

 

 

2-OPX Module

 

3

 

 

 

 

 

 

 

 

Item 1: Total load for this configuration:

 

 

 

 

 

Item 2: If you have one power supply installed, enter 48.

 

If you have two power supplies installed, enter 80.

 

If you have three power supplies installed, enter 112.

 

(2 16DSTU PCBs maximum per power supply)

 

 

 

 

 

 

Note: An 8-Slot Cabinet can have up to 3 power supplies. You cannot have more than two 16DSTU PCBs per power supply, regardless of System Load Factor calculations.

Examples of Typical DS2000 4-Slot Cabinet Maximum Configurations

Note that only the first configuration listed below (16 x 32) applies to Fixed Slot software. Refer to the Release Notes that came with your system to find out if you have Fixed Slot software.

16 x 32 (16 trunks and 32 digital extensions)

Recommended for sites with no Voice Mail and high trunk usage.

24 x 16 (24 trunks and 16 digital extensions)

Recommended for sites with no Voice Mail and very high trunk usage.

8 x 16 x 16 (8 trunks, 16 digital extensions and 16 analog extensions)

Recommended for sites with Voice Mail, normal trunk usage and high analog extension usage.

16 x 16 x 8 (16 trunks, 16 digital extensions and 8 analog extensions)

Recommended for sites with Voice Mail, high trunk usage and high analog extension usage.

8 x 32 x 8 (8 trunks, 32 digital extensions and eight analog extensions)

Recommended for sites with Voice Mail, normal to low trunk usage and low analog extension usage.

Examples of Typical DS2000 8-Slot Cabinet Maximum Configurations

32 x 64 (32 trunks and 64 digital extensions)

Recommended for sites with no Voice Mail and high trunk usage. This configuration requires 2 power supplies.

48 x 32 (48 trunks and 32 digital extensions)

Recommended for sites with no Voice Mail and very high trunk usage. This configuration requires 1 power supply.

16 x 32 x 32 (16 trunks, 32 digital extensions and 32 analog extensions)

Recommended for sites with Voice Mail, normal trunk usage and high analog extension usage. This configuration requires 2 power supplies.

DS1000/2000 Software Manual

Chapter 1: Features 5

DS2000 System Configuration

32 x 32 x 16 (32 trunks, 32 digital extensions and 16 analog extensions)

Recommended for sites with Voice Mail, high trunk usage and high analog extension usage. This configuration requires 2 power supplies.

16 x 64 x 16 (16 trunks, 64 digital extensions and 16 analog extensions)

Recommended for sites with Voice Mail, normal to low trunk usage and low analog extension usage. This configuration requires 3 power supplies.

DS2000 Default Setup

Every DS2000 system has a factory-installed default setup. The default setup determines the hardware you can install and how the system features work without reprogramming.

DS2000 4 Slot Cabinet (with Fixed Slot Software) Hardware Configuration

Following is the default PCB configuration for a 4 slot cabinet using CPU P/N 80025 with Fixed Slot software. Although Fixed Slot software is no longer available, you may encounter it in existing installations. Note that an existing CPU P/N 80025 equipped with Fixed Slot software can be upgraded to U Slot software. Contact your Sales Representative for the specifics.

 

 

 

Slot

PCB

Extensions

 

 

 

 

 

 

1

16DSTU

300-315

 

 

 

2

16DSTU

316-331

 

 

 

3

8 ATRU

401-408

 

 

 

4

8 ATRU

409-416

 

 

 

 

 

 

DS2000 4 Slot Cabinet (with U Slot Software) Hardware Configuration

Both CPU P/N 8025 and P/N 80025A can be equipped with U Slot software. When installed in a 4 slot cabinet, each version CPU will provide a unique configuration.

Configuration 1 - with CPU P/N 80025

For Software Versions 02.01.07 and Higher

Slot CN1 = 16DSTU PCB (extensions 300-315)

Slots CN2-CN4 = Undefined

Slots CN5-CN8 are unavailable.

The database is limited to 24 trunks and 40 extensions.

For Software Versions Prior to 02.01.07

Following is the default PCB configuration for a 4 slot cabinet using CPU P/N 80025 equipped with U Slot software prior to software version 02.01.07.

 

 

 

Slot

PCB

Extensions

 

 

 

 

 

 

1

16DSTU

300-315

 

 

 

2

16DSTU

316-331

 

 

 

3

8 ATRU

401-408

 

 

 

4

8 ATRU

409-416

 

 

 

 

 

 

Turn to Program 9902 - Slot Assignment (page 562) for information on how to change your PCB assignments. To swap the positions of PCBs, turn to Program 9802 - Swap Command Utility (U Slot) (page 559).

6 Chapter 1: Features

DS1000/2000 Software Manual

DS2000 System Configuration

Configuration 2 - with CPU P/N 80025A

For Software Versions 02.01.07 and Higher

Slot CN1 = 16DSTU PCB (extensions 300-315)

Slots CN2-CN8 = Undefined

Slots CN5-CN8 are not provided by the 4 slot cabinet hardware (i.e., cannot physically be installed)

The database provides the capability to program all 48 trunks and 96 extensions.

For Software Versions Prior to 02.01.07

Following is the default PCB configuration for a 4 slot cabinet using CPU P/N 80025A equipped with U Slot software prior to software version 02.01.07. Since a 4 slot system allows only 2

16DSTU PCBs, you must reprogram this configuration.

 

 

 

Slot

PCB

Extensions

 

 

 

 

 

 

1

16DSTU

300-315

 

 

 

2

16DSTU

316-331

 

 

 

3

16DSTU

332-347

 

 

 

4

16DSTU

348-363

 

 

 

 

 

 

Turn to Program 9902 - Slot Assignment (page 562) for information on how to change your PCB assignments. To swap the positions of PCBs, turn to Program 9802 - Swap Command Utility (U Slot) (page 559).

RFI Suppressor Assembly Requirements

You can install either A series PCBs or non-A series PCBs in a 4 slot cabinet. If you install non-A series PCBs, you must install the RFI Suppressor Assemblies as shown in your Hardware Manual. If you install A series PCBs, you do not need to install the RFI Suppressor Assemblies on the station and trunk cables. The available PCBs are:

CPU PCB P/N 80025A and 80025

Power Supply P/N 80005A and P/N 80005

16DSTU Digital Station PCB P/N 80021A and 80021

8 ASTU 8 Port Analog Station PCB P/N 80041A and 80041 4ASTU 4 Port Analog Station PCB P/N 80040A and 80040 8ATRU 8 Port Analog Trunk PCB P/N 80011A and 80011 4ATRU 4 Port Analog Trunk PCB P/N 80010A and 80010

DS1000/2000 Software Manual

Chapter 1: Features 7

DS2000 System Configuration

DS2000 8 Slot Cabinet (with U Slot Software) Hardware Configuration

For Software Versions 02.01.07 and Higher

Slot CN1 = 16DSTU PCB (extensions 300-315)

Slots CN2-CN8 = Undefined

The database provides the capability to program all 48 trunks and 96 extensions.

For Software Versions Prior to 02.01.07

Following is the default PCB configuration for an 8 slot cabinet with U Slot software prior to software version 2.01.07. Note that this configuration requires 3 power supplies. Refer to DS2000 Load Factor on page 3 for more. In addition, the 8 slot cabinet does not support Fixed Slot software.

 

 

 

Slot

PCB

Extensions

 

 

 

 

 

 

1

16DSTU

300-315

 

 

 

2

16DSTU

316-331

 

 

 

3

16DSTU

332-347

 

 

 

4

16DSTU

348-363

 

 

 

5

16DSTU

364-379

 

 

 

6

8 ATRU

401-408

 

 

 

7

8 ATRU

409-416

 

 

 

8

8 ATRU

417-424

 

 

 

 

 

 

If you need to modify your system’s configuration, turn to Program 9902 - Slot Assignment (page 562). To swap the positions of PCBs, turn to Program 9802 - Swap Command Utility (U

Slot) (page 559). You should also review the installation in your Hardware Manual before proceeding.

RFI Suppressor Assembly Requirements

In an 8 slot cabinet, you can only install A series PCBs. You do not need to install the RFI Suppressor Assemblies on your extension and trunk cabling. The available PCBs are:

CPU PCB P/N 80025A Power Supply P/N 80005A

16DSTU Digital Station PCB P/N 80021A

8 ASTU 8 Port Analog Station PCB P/N 80041A 4ASTU 4 Port Analog Station PCB P/N 80040A 8ATRU 8 Port Analog Trunk PCB P/N 80011A 4ATRU 4 Port Analog Trunk PCB P/N 80010A

8 Chapter 1: Features

DS1000/2000 Software Manual

DS1000 System Configuration

DS1000 System Configuration

DS1000 Load Factor

DS1000 System Load Factor Calculations

The combination of extensions, Digital Door Boxes and DSS Consoles you can connect to your system may be limited by the System Load Factor. Use the DS1000 System Load Factor Calculations chart below to verify your system’s configuration.

To check your system configuration:

1.Indicate the quantity for each item installed in the Qty column.

2.For each item, multiply the Qty times the Load Factor and enter the value in Total Load.

3.Add all the values in the Total Load column and enter the value in Item 1.

4.Compare the entry in Item 2 to your entry in Item 1. Item 1 must always be equal to or less than the entry in Item 2.

Do not operate your system if the System Load Factor total (Item 1) exceeds the allowable load of 30 (Item 2).

DS1000 System Load Factor Calculations

Description

Load Factor

Qty

Total Load

 

 

 

 

Digital Telephone and Digital

1

 

 

Door Box

 

 

 

 

 

 

 

Analog Telephone

1

 

 

 

 

 

 

Analog Door Box

0

 

 

 

 

 

 

24-Button DSS Console

1

 

 

 

 

 

 

110-Button DSS Console

2

 

 

 

 

 

 

Total DSS Consoles installed cannot exceed 4

Item 1: Total load for this configuration

 

Item 2: Maximum allowable load

30

DS1000/2000 Software Manual

Chapter 1: Features 9

DS1000 System Configuration

DS1000 Default Setup

Using the factory installed default configuration, your DS1000 system provides:

 

 

 

 

 

Base

Expansion

Total

 

 

 

 

 

 

 

 

Trunks

3

3

6

Digital Extensions

8

8

16

Analog Extensions

4

4

8

Analog Door Boxes

1

1

2

Relays

1

1

2

Page Output

1

-

1

Music Input

1

-

1

 

 

 

 

 

 

 

 

For more on installing the DS1000 Expansion PCB, refer to the DS1000 Quick Setup Guide (P/N 80200QSET**) that came with your system.

10 Chapter 1: Features

DS1000/2000 Software Manual

Initial System Startup

Initial System Startup

Default Feature Setup

DS2000 Fixed Slot Software (01.nn.nn)

All trunks are loop start DTMF

Use Program 1001 - Trunk Circuit Type (page 498) to change this assignment.

All extensions are 22-Button Display models.

Use Program 1801 - Extension Circuit Type (page 532) to change this assignment.

Trunks 1-8 ring on line keys 1-8.

Use Program 1805 - Ring Assignments (page 551) to customize ringing.

Extension users cannot press ICM and dial 9 for an outside line. Trunk Group Routing, Line Dial-Up, and Direct Trunk Access are disabled.

See Central Office Calls, Placing (page 93) for more.

The last active Programmable Function Key on extension 300 is the Operator Call Key.

See Attendant Call Queuing (page 44) for more.

DS2000 U Slot Software and DS1000 (02.nn.nn)

All trunks are loop start DTMF.

Use Program 1001 - Trunk Circuit Type (page 498) to change this assignment.

All extensions are 22-Button Display models.

Use Program 1801 - Extension Circuit Type (page 532) to change this assignment.

In DS2000, trunks 1-12 ring on line keys 1-12 for extensions 300-315.

In DS1000, trunks 1-6 ring on line keys 1-6. (Trunks 4-6 require the Expansion Board.)

Use User Programmable Features (page 410) code #RAL or Program 1805 - Ring Assignments (page 551) to customize ringing.

In software versions 02.01.07 and higher, extension users cannot press ICM and dial 9 for an outside line.

See Central Office Calls, Placing (page 93) for more.

In software versions prior to 02.01.07, extension users can press ICM and dial 9 for an outside line. Line Dial-Up and Direct Trunk Access are disabled.

See Central Office Calls, Placing (page 93) for more.

At the attendant’s extension (300), key 11 is the Night Key and key 12 is the Operator Call Key.

Pressing the Night Key puts the system in the night mode. See Night Service / Night Ring on page 265.

Use the Operator Call Key to answer incoming Intercom calls queued at the attendant’s extension. See Attendant Call Queuing on page 44.

DS1000/2000 Software Manual

Chapter 1: Features 11

Initial System Startup

Initial Startup Programming

Initial Startup Programming (Page 1 of 3)

Step 1: Check the system defaults.

• If you have a 4 slot Fixed Slot system, refer to

DS2000 4 Slot Cabinet (with Fixed Slot Software) Hardware Configuration on page 6

• If you have a 4 slot U Slot system, refer to

DS2000 4 Slot Cabinet (with U Slot Software) Hardware Configuration on page 6.

• If you have an 8 slot U Slot system, refer to

DS2000 8 Slot Cabinet (with U Slot Software) Hardware Configuration on page 8.

• If you have a DS1000, refer to DS1000 Default Setup on page 10.

• To check the feature defaults, refer to Default Feature Setup on page 11.

Step 2: Does the current DS2000 U Slot PCB configuration meet the site requirements?

If yes

• Skip to the next step. Also skip this step if you

have a DS1000.

• Review Program 9902 - Slot Assignment on

If no page 562 and Program 9802 - Swap Command Utility (U Slot) on page 559.

Step 3: Enter the programming mode.

• From any display telephone:

Press ICM + #*#* + Password + HOLD.

• The default system passwords are: Installer (level 3) = 372000

System Administrator 2 (level 2) = 9999 System Administrator 3 (level 1) = 0000

Step 4: Assign the correct circuit type to your installed trunks.

• In Program 1001 - Trunk Circuit Type (page 498), enter the correct circuit type for each installed trunk:

00 = Uninstalled

51 = Loop start DTMF

52 = Loop start DP

12 Chapter 1: Features

DS1000/2000 Software Manual

Initial System Startup

Initial Startup Programming (Page 2 of 3)

Step 5: Assign the correct circuit type to your installed extensions.

• In Program 1801 - Extension Circuit Type

(page 532), enter the correct circuit type for each installed extension:

00 = Uninstalled

01 = 22-Button Standard

02 = 22-Button Display

06 = 34-Button Display

09 = 34-Button Super Display

10 = Digital Door Box [1]

15 = Analog station

21 = 2OPX (DS2000 Only)

• All keysets default to type 02 (22-Button Display). If you don’t change the circuit type for 34Button and 34-Button Super Display telephones, the bottom two rows of Programmable Function Keys will be unassigned (i.e., not functioning).

Step 6: By default, each extension has full access to each trunk. Do you want to change this assignment?

• For each extension in Program 1803 - Extension If yes Line Access Assignments (page 546), assign the

access options for each trunk. The options are: 0 = No access

1 = Incoming only

2 = Outgoing only

3 = Full access

• Use Program 9801 - Copy Command (page 557), to simplify your programming.

• In Program 1803 - Extension Line Access Assign-

If no ments (page 546), make no changes from the default assignments.

Step 7: Do you want to change the way extensions ring for incoming trunk calls?

• For each extension in Program 1805 - Ring

If yes Assignments (page 551), assign ringing for each trunk. The options are:

1 = Lamp only (day and night)

2 = Ringing day and night

3 = Night Ring only, lamp during the day

4 = Delay ring day and night

• Use Program 9801 - Copy Command (page 557), to simplify your programming.

• The system attendant (extension 300) can put these trunks in the night mode by pressing their preassigned Night Key (key 11).

• For each extension in Program 1805 - Ring

If no Assignments (page 551), make no changes from the default assignments.

DS1000/2000 Software Manual

Chapter 1: Features 13

In Program 9999 - System Initialization
(page 571), reinstate the factory installed programming. This erases all your programming and returns the system to its initial default settings.
In Program 9999 - System Initialization
(page 571), do not reinstate the factory installed programming.
DS1000/2000 Software Manual

Initial System Startup

Initial Startup Programming (Page 3 of 3)

Step 8: Does your system have Voice Mail?

If yes

 

 

• Turn to Voice Mail on page 414 and review the

 

 

required Voice Mail programming.

 

If no

 

 

• Go to the next step.

 

 

 

 

 

 

 

 

 

Step 9: Do you want to change the default system passwords?

 

 

 

 

If yes

 

 

• In Program 9905 - Password (page 566), change

 

 

the passwords from their default settings.

 

If no

 

 

• In Program 9905 - Password (page 566), do not

 

 

change the passwords from their default settings.

 

 

 

 

 

Step 10: Do you want to return the system to its factory installed (default) programming?

If yes

If no

14 Chapter 1: Features

Charts and Illustrations

Charts and Illustrations

Table 1: Dial Codes (by Feature)

 

 

 

 

 

 

For this feature

Dial this code

When you are

 

 

 

 

 

 

 

 

 

 

 

 

Barge In (Intrusion)

4

Barging-In on a co-worker’s call

 

 

 

 

 

 

 

Call Forwarding

ICM + *30

Canceling Call Forwarding at an

 

 

 

 

extension

 

 

 

 

 

 

 

 

ICM + *32 + Extension or 0 (for the

Enabling Call Forwarding Busy/No

 

 

 

operator)

Answer

 

 

 

 

 

 

 

 

ICM + *34 + Extension or 0 (for the

Enabling Call Forwarding All Calls

 

 

 

operator)

 

 

 

 

 

 

 

 

 

ICM + *36 + Extension or 0 (for the

Enabling Call Forwarding No Answer

 

 

 

operator)

 

 

 

 

 

 

 

 

 

ICM + *37 + 2 (all calls) or 8 (outside

Setting up Personal Answering

 

 

 

calls)

Machine Emulation

 

 

 

 

 

 

 

Call Waiting / Camp-On

2 + Do not hang up

Camping-On to a co-worker

 

 

 

2 + Hang up

Leaving a Callback for a co-worker

 

 

 

 

 

 

 

Central Office Calls, Placing

ICM + #9 + Trunk number (e.g., 01)

Using Line Dial-Up to place an out-

 

 

 

 

side call

 

 

 

 

 

 

 

 

ICM + Trunk number (e.g., 01)

Using Direct Trunk Access to place an

 

 

 

 

outside call

 

 

 

 

 

 

 

 

ICM + 9 or 90-98

Accessing a Trunk Group to place an

 

 

 

 

outside call

 

 

 

 

 

 

 

Dial Number Preview

#

Previewing a number before dialing

 

 

 

 

 

 

 

Directed Call Pickup

ICM + # #

Intercepting a call ringing a

 

 

 

 

co-worker’s extension

 

 

 

 

 

 

 

Forced Trunk Disconnect

#

Using Forced Trunk Disconnect to

 

 

 

 

disconnect a busy outside line

 

 

 

 

 

 

 

Group Call Pickup

ICM + * #

Answering a call ringing a phone in

 

 

 

 

your Pickup Group

 

 

 

 

 

 

 

Hold

ICM + #4 + Trunk number (e.g., 01)

Picking up an outside call on System

 

 

 

 

Hold at a co-worker’s extension

 

 

 

 

 

 

 

Intercom

ICM + Extension (e.g., 301)

Placing an Intercom call to a

 

 

 

 

co-worker

 

 

 

 

 

 

 

Meet-Me Conference

ICM + #11 or # 12

Setting up or joining a Meet-Me Con-

 

 

 

 

ference

 

 

 

 

 

 

 

Monitor / Silent Monitor

6

Setting up Monitor after calling a busy

 

 

 

 

co-worker

 

 

 

 

 

 

 

Night Service / Night Ring

## + UNA code (01-04)

Answering a call ringing UNA at

 

 

 

 

night

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DS1000/2000 Software Manual

Chapter 1: Features 15

Charts and Illustrations

Table 1: Dial Codes (by Feature)

 

 

 

For this feature

Dial this code

When you are

 

 

 

 

 

 

Paging

*1 + Page zone (1-7 or 0 for All Call)

Making an internal Paging announce-

 

 

ment

 

 

 

Park

ICM + ** + System Park Orbit (60-69)

Parking or retrieveing a call from Sys-

 

 

tem Park Orbit

 

 

 

 

ICM + ** + Extension (e.g., 301)

Using Personal Park to Park or retrieve

 

 

a call at a co-workers extension

 

 

 

Removing Trunks and Extensions

ICM + #40 + Extension (e.g., 301) or

Removing or returning an extension or

From Service

trunk (e.g., 401) + 4 (to return) or 6

trunk to service

 

(to remove)

 

 

 

 

Selectable Display Messaging

ICM + *38 + Message (00-16) + Hold

Enabling a Selectable Display Message

 

+ Add additional digits + Hold

 

 

 

 

Speed Dial

ICM + ## + System bin (200-299) or

Dialing a System or Personal Speed

 

Personal bin (701-720)

Dial number

 

 

 

Transfer

ICM + Extension (e.g., 301)

Transferring a call to a co-worker’s

 

 

extension

 

 

 

 

ICM + Extension (e.g., 301) + MW

Transferring a call to a co-worker’s

 

 

mailbox

 

 

 

Trunk (Line) Queuing / Trunk Call-

2

Queuing or leaving a Callback for a

back

 

busy trunk

 

 

 

Voice Mail

ICM + MW

Calling your mailbox

 

 

 

 

ICM + Extension (e.g., 301) + MW

Transferring a call to a co-worker’s

 

 

mailbox

 

 

 

 

ICM + *37 + 2 (all calls) or 8 (outside

Setting up Personal Answering

 

calls)

Machine Emulation

 

 

 

 

ICM + *30

Canceling Personal Answering

 

 

Machine Emulation

 

 

 

Voice Over

9

Initiating a Voice Over to a busy exten-

 

 

sion (after hearing busy/ring tone)

 

 

 

 

 

 

16 Chapter 1: Features

DS1000/2000 Software Manual

Charts and Illustrations

Table 2: System Number Plan/Capacities (Page 1 of 3)

 

 

 

 

 

 

 

 

DS1000

DS2000 4-Slot

 

DS2000 8-Slot

 

 

 

 

 

 

 

 

 

 

 

System Options

 

 

 

 

 

 

 

 

 

 

Classes of Service

 

1-15

 

 

 

 

(COS 1 normally reserved for attendants)

 

 

 

Conference

32 simultaneous users in Conference (total of all Conferences system-wide)

 

 

8 simultaneous Conferences maximum

 

 

8 parties maximum in any one Conference

 

 

 

 

 

 

Extension Hunting (ACD/

 

8

 

 

 

UCD) Master Numbers

 

 

 

 

 

 

 

 

 

 

Extension Hunting Groups

 

8 (1-8)

 

 

 

 

 

 

• Group Call Pickup Groups

 

8 (1-8, 0 = unassigned)

 

 

 

 

 

 

Privacy Release Groups

 

16 (1-16, 0 = unassigned)

 

 

 

 

 

Speed Dial, Personal

20 bins at each extension (701-720)

 

 

 

See Speed Dial (page 332) for additional information on Speed Dial capacities.

 

 

 

Speed Dial. System

10 (20-29), 100 (200-299), 1000 (2000-2999)

 

 

See Speed Dial (page 332) for additional information on Speed Dial capacities.

 

 

 

 

 

 

Tenant Groups

 

1

 

 

 

 

 

 

 

Timeslots

 

Non-blocking

 

 

 

 

 

 

Toll Restriction Levels

 

7 (1-7, 0 = no restriction)

 

 

 

 

 

 

Trunks

 

 

 

 

 

 

 

 

 

 

Direct Trunk Access Codes

401-406

401-416 (Fixed Slot)

 

401-448

 

 

 

401-424 (U Slot)

 

 

 

 

 

 

 

• Line Dial Up Codes

#901-#906

#901-#916 (Fixed Slot)

 

#901-#948

 

 

 

#901-#924 (U Slot)

 

 

 

 

 

 

 

 

Ring Groups

 

8 (1-8)

 

 

 

 

 

0 = No assignment

 

 

 

Ring Group master numbers can be 100-299, 332-400, or 417-899. They can-

 

 

not be in the extension (300-395 in DS2000 or 300-325 in DS1000) or trunk

 

 

(401-448 in DS2000 or 401-406 in DS1000) number range. By default, the

 

 

systems uses codes beginning with 0 for operator access and 9 for trunk/trunk

 

 

 

group access.

 

 

 

 

 

 

 

Trunk Group Access Codes

 

90-98

 

 

 

 

 

 

 

 

Trunk Groups

 

9 (0-8)

 

 

 

 

 

 

 

 

Trunk Ports

6 (1-6)

16 (1-16) (Fixed Slot)

 

48 (1-48)

 

 

Trunks 4-6 require the

24 (1-24) (U Slot)

 

 

 

 

Expansion Board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DS1000/2000 Software Manual

Chapter 1: Features 17

Charts and Illustrations

Table 2: System Number Plan/Capacities (Page 2 of 3)

 

 

 

 

 

 

 

 

 

DS1000

 

DS2000 4-Slot

 

DS2000 8-Slot

 

 

 

 

 

 

 

 

 

 

 

 

 

Extensions

 

 

 

 

 

 

 

 

 

 

 

 

Attendant (Operator) Access

 

 

0 (single operator)

 

 

Number

 

 

01-04 (multiple operators)

 

 

 

 

 

 

 

Attendants

 

4

 

 

 

 

 

Digital Door Boxes

Each Digital Door Box uses one digital station port. The System Load Factor may

 

 

limit the total number you can install. See DS2000 Load Factor on page 3 and

 

 

DS1000 Load Factor on page 9. Not available in DS2000 Fixed Slot software.

 

 

 

 

 

 

Analog Door Boxes

2

 

0

 

 

 

2nd Analog Door Box

 

 

 

 

 

 

requires Expansion PCB

 

 

 

 

 

 

 

 

 

 

 

DSS Consoles

 

4

 

 

 

 

The System Load Factor may limit the total number that you can install. See

 

 

DS2000 Load Factor on page 3 and DS1000 Load Factor on page 9.

 

 

 

 

 

 

 

Telephone Extension Numbers

300-325 (which

 

32 (300-331) (Fixed

 

96 (300-395)

 

 

includes digital exten-

 

Slot)

 

 

 

 

sions 300-315, analog

 

40 (300-339) (U Slot)

 

 

 

 

extensions 31-323, and

 

 

 

 

 

 

Analog Door Boxes

 

 

 

 

 

 

324 and 325)

 

 

 

 

 

 

 

 

 

 

 

Telephone Port Numbers

26 (1-26)

 

32 (1-32) (Fixed Slot)

 

96 (1-96)

 

 

 

 

40 (1-40) (U Slot)

 

 

 

 

 

 

 

 

 

Total Number of Station

26 (which includes dig-

 

32 (Fixed Slot) (may be

 

96 (may be limited by

 

Devices

ital extensions 300-315,

 

limited by load factor)

 

load factor)

 

 

analog extensions 31-

 

40 (U Slot) (may be

 

 

 

 

323, and Analog Door

 

limited by load factor)

 

 

 

 

Boxes 324 and 325)

 

 

 

 

 

 

 

 

 

 

• UCD Hunting Master Numbers

 

8 (1-8)

 

 

 

 

Master numbers can be from 100-899, excluding those extension numbers

 

 

used by extensions and trunks. By default, the systems uses codes beginning

 

 

with 0 for operator access and 9 for trunk/trunk group access.

 

 

 

 

 

• Voice Mail Master Numbers

 

1

 

 

 

 

Master numbers can be from 100-899, excluding those extension numbers

 

 

used by extensions and trunks. By default, the systems uses codes beginning

 

 

with 0 for operator access and 9 for trunk/trunk group access.

 

 

 

Voice Mail Ports

Limited by available analog ports.

 

 

 

 

 

 

Paging and Park

 

 

 

 

 

 

 

 

 

 

 

 

Page Zones (Internal)

 

7 zones (1-7) and All Call (0)

 

 

 

 

 

 

 

Page Zone (External)

All Call and zone 1

 

All Call and zone 1 broadcast from the CPRU

 

 

broadcast from Audio

 

External Page port

 

 

jack (AUDIO)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18 Chapter 1: Features

DS1000/2000 Software Manual

Charts and Illustrations

Table 2: System Number Plan/Capacities (Page 3 of 3)

 

 

 

 

 

 

 

DS1000

DS2000 4-Slot

DS2000 8-Slot

 

 

 

 

 

 

 

 

 

Page Relays

One set in each Analog

One set on CPRU

 

 

Door Box jack

 

 

 

 

(DOOR1 and DOOR2)

 

 

 

 

 

 

 

Park Orbits

 

10 (60-69)

 

 

 

Orbits 68 and 69 have extended (5 min.) timers

 

 

 

 

Passwords

 

 

 

 

 

 

 

 

System Administrator 1

 

0000

 

 

(Level 1)

 

 

 

 

 

 

 

 

System Administrator 2

 

9999

 

 

(Level 2)

 

 

 

 

 

 

 

 

Installer (Level 3)

 

372000

 

 

 

 

 

 

 

 

 

 

 

DS1000/2000 Software Manual

Chapter 1: Features 19

NEC DS2000 Service Manual

Charts and Illustrations

21A - 80000

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FIXED

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LOOP 0

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PAGE

 

ABC

DEF

MW

ICM

1

2

3

 

 

GHI

JKL

MNO

FLASH

DND

4

5

6

 

 

PQRS

TUV

WXYZ

DIAL

MIC

7

8

9

 

 

 

OPER

 

LND

SPK

 

0

 

 

 

VOL

CONF

HOLD

 

For Attendants: Key 11=Night Key

Key 12=Operator Call Key

Figure 1: 22-Button Display Telephone (Fixed Slot)

20 Chapter 1: Features

DS1000/2000 Software Manual

Charts and Illustrations

62A80000

 

 

 

 

 

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LINE 10

LINE 11

LINE 12

 

ABC

DEF

MW

ICM

1

2

3

 

 

GHI

JKL

MNO

FLASH

DND

4

5

6

 

 

PQRS

TUV

WXYZ

DIAL

MIC

7

8

9

 

 

 

OPER

 

LND

SPK

 

0

 

 

 

VOL

CONF

HOLD

 

In DS1000:

Keys 7-12 are undefined.

For Attendants: Key 11=Night Key

Key 12=Operator Call Key

In DS2000 software version 02.01.07 and higher, Programmable Function Keys are undefined for all extensions above 315.

Figure 2: 22-Button Display Telephone (U Slot and DS1000)

DS1000/2000 Software Manual

Chapter 1: Features 21

Charts and Illustrations

- 80000 22A

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CHECK

LINE 1

LINE 2

LINE 3

LINE 4

LINE 5

LINE 6

LINE 7

LINE 8

FIXED

FIXED

AUTO

ALL

LOOP 0

LOOP 0

TIMER

PAGE

 

ABC

DEF

MW

ICM

1

2

3

 

 

GHI

JKL

MNO

FLASH

DND

4

5

6

 

 

PQRS

TUV

WXYZ

DIAL

MIC

7

8

9

 

 

 

OPER

 

LND

SPKR

 

0

 

 

 

VOL

CONF

HOLD

 

For Attendants: Key 11=Night Key

Key 12=Operator Call Key

Figure 3: 22-Button Standard Telephone (Fixed Slot)

22 Chapter 1: Features

DS1000/2000 Software Manual

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