NEC DTL-12D-1, DT330 User Manual

4 (1)

NEC SV8100

Quick Start Users Guide

For

DTL-36D, 24D and 12D

Multiline Telephones

and

VM8000 InMail

CERTIFIED ALARM CO.

(256) 383-1225

For Customers of Certified Alarm Company only, you may copy or print PDF for your use only.

Making Calls

To place internal calls

•Press the DSS* button of the person you wish to call, talk hands free after the tone, or lift handset.

•Or, Lift the Handset or Press Speaker and dial the 3-Digit Extension Number.

•Softkeys allow options to, Ring/Voice (Toggles from Handsfree to Ringing) MW (turn callback message waiting lamp on), or Vmsg (leave Voice

mail Message)

To Place External Calls

•Lift the Handset or press Speaker, dial “9” and the Telephone Number.

•Or Press the idle CO line key and dial the Telephone Number, lift the Handset or talk hands free.

Answering Calls

To answer Internal calls

•When phone beeps, answer hands free or if phone ring lift the handset or press speaker.

•The Mic lamp must be on for callers to hear you

hands free. (Press the button to toggle on/off)

To Answer External calls

•When phone rings, lift the handset or press the Speaker button to answer hands free.

•The Mic lamp must be on for callers to hear you hands free. (Press the button to toggle on/off)

Transferring Calls

To transfer a call to another extension

•With the call in progress, press the DSS* button. (you can transfer to a busy extension) If no DSS button, press the Trf Softkey or Transfer button then dial the 3-digit Extension Number.

•The caller is placed on Hold.

•You may announce the caller, to cancel and get the caller back press the blinking green button.

•or

•Press the Trf Softkey or Transfer button then Hang-up the handset to complete the transfer.

To transfer directly to Voicemail

•With the call in progress, press the DSS* button. (you can transfer to a busy extension) if no DSS button press the Trf Softkey or Transfer button then dial the 3-digit Extension Number.

•Dial 8 and Hang-up the handset to complete the transfer to Voicemail.

* DSS (Direct Station Select) = A programmable button to call another extension and see busy status.

Placing Callers on Hold

To Place a caller on Hold

•With the call in progress, press Hold

•To return to the call at your extension, or any other extension. Press the blinking Green button on your phone, Blinking red on all others.

•Calls will recall to your extension if not answered

within the preprogrammed time limit.

To place caller on Exclusive Hold

•With the call in progress, press Feature + Hold

•To return to the call at your extension only. Press the blinking Green button on your phone, Steady red on all others.

•Calls will recall to your extension if not answered within the preprogrammed time limit.

Call Park

To Park or Retrieve Parked callers.

•To place a caller in park, use the Park Keys. Or press the Transfer key, dial #6XX (XX=00-64)

•To retrieve a parked caller, use the Park Keys or dial *6XX (XX=number used to park call)

•Example: While talking to a caller, press transfer, dial #601, then page and instruct the recipient of

the call to dial *601 to retrieve the parked call.

Paging (page only, no talk back)

Paging to Phones or External Paging Speakers Lift the handset press the Page Key or:

To page the internal phones (Digital phones only)

•Lift the Handset, Press the InPg Softkey, Dial 1 (the Group Number for all phones. ask administrator for additional zone areas)

•After the Beep-Beep, Speak into the handset.

•Hang-up the handset.

Or for External Paging

•Lift the Handset, Press the ExPg Softkey to page the external speakers. Dial 0 (the Zone Number for the all page zone, ask administrator for additional zone areas)

•After the Beep-Beep, Speak into the handset.

•Hang-up the handset

Softkeys

Each display telephone provides interactive Softkeys for intuitive feature access. It is no longer necessary to remember feature codes to access the telephone advanced features because the function of the Softkeys change as the user processes calls.

The 4-Softkeys are located below the display

Exit/Help Key

Exit Key (Top Left) and Help Key (top right)

•Exit Key= Cancel and returns to main screen

•Help Key= Press Help then press phone key(s) to display current key programming.

Conference Calls

To make a conference call

•With the first call in progress (internal or external), press the Conf Softkey.

•Press the DSS key or Dial the second party (internal or external)

•Press the Add Softkey (after they answer)

•Press the Begin Softkey to connect all parties together.

•You may add more (internal or external) parties by pressing the Conf Softkey again.

Redial/Caller ID Buffer

Last number redial

•Press the Redial Cursor key, last number dialed is displayed. (use the scroll key to see more)

•Press the # key, lift the Handset, or press Speaker to dial the number.

List of the last 10 Dialed Numbers or Caller ID Numbers to your phone (Phone must ring to store the caller ID info)

•Press the List Softkey.

•Select the Redial or CID (Caller ID) Softkey.

•Use the up or down arrow Softkey or cursor Up or down key to scroll through the stored numbers.

•From the Dialed list, Press the # key, lift the Handset, or press Speaker to dial the displayed number.

DND

To set DND

•Press the down arrow, then the Prog Softkey.

•Press the DND Softkey.

•Press the Set Softkey.

•Select the Ext Softkey for External calls, Icm for internal calls, or All for both external and internal calls.

•With DND set, the selected calls will be answered

by voicemail.

To Cancel DND

•Press the down arrow, then the Prog Softkey.

•Press the DND Softkey.

•Press the Cncl Softkey to cancel DND.

Call Forward

To set Call Forwarding

•Press the down arrow, then the Prog Softkey.

•Press the Cfwd Softkey.

•Select All, Both, Busy, NA (No Answer), B/NA

(Busy/No Answer) or Flw (Follow Me) Softkey.

•Select the Set Softkey.

•Dial the Extension or 9+off premise number to

forward to and press Speaker. To Cancel Call Forwarding

•Press the down arrow, then the Prog Softkey.

•Press the Cfwd Softkey.

•Select All, Both, Busy, NA, B/NA or Flw Softkey Select the CNCL Softkey to cancel.

Directed Call Pickup

To answer a ringing co-workers phone

•Lift the handset or press Speaker.

•Dial * *.

•Dial the 3-Digit Extension Number of the coworkers phone you want to answer.

Missed Calls (Icon located in uper left of display)

To see a list of callers to your phone

•Select the Enter Cursor Key (Center key).

•Select Option 1 Missed Calls.

•Use the Up or Down Cursor key to scroll through the missed call list, Icon will turn off.

Call Waiting (while on a call)

To answer a second caller (you hear camp on tones)

•press Answer, and talk to the 2nd caller (first caller placed on hold, press the Conf key to return)

•If not answered 2nd caller goes to Voice Mail..

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