KitchenAid 5KSM3311XABMSPIR, 5KSM3311XACU, 5KSM3311XAGUSPIR, 5KSM3311XAHWSPIR, 5KSM3311XACUSPIR User Manual

KSM3311X

PARTS AND FEATURES

PARTS AND ACCESSORIES

Motor head

Speed control

Wire whip

Dough hook

2 | PARTS AND FEATURES

Attachment hub

Beater shaft

Flat

beater

Bowl

Flex Edge beater*

Pouring shield*

*Accessory sold separately

STAND MIXER SAFETY

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IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1.Read all instructions.

2.To avoid risk of electrical shock, do not put Stand Mixer in water or other liquid.

3.Close supervision is necessary when any appliance is used by or near children.

4.Unplug the Stand Mixer from outlet when not in use, before putting on or taking off parts, and before cleaning.

5.Avoid contacting moving parts. Keep hands, hair, and clothing, as well

as spatulas and other utensils, away from beater during operation to reduce the risk of injury to persons and/or damage to the Stand Mixer.

6.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest Authorized Service Facility for examination, repair or adjustment.

7.The use of accessories not recommended or sold by KitchenAid may cause fire, electric shock or injury.

8.Do not use the Stand Mixer outdoors.

9.Do not let the cord hang over the edge of table or counter.

STAND MIXER SAFETY | 3

STAND MIXER SAFETY

10.Do not let the cord contact hot surfaces, including the stove.

11.Remove the flat beater, wire whip, or spiral dough hook from the Stand Mixer before washing.

SAVE THESE INSTRUCTIONS

THIS PRODUCT IS DESIGNED FOR HOUSEHOLD USE ONLY.

ELECTRICAL REQUIREMENTS

Voltage: 120 V Frequency: 60 Hz Wattage: 250 Watts

NOTE: The power rating for your Stand Mixer is printed on the serial plate.

Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

The maximum rating is based on the attachment that draws the greatest load (power). Other recommended attachments may draw significantly less power.

USING THE STAND MIXER

CHOOSING THE RIGHT ACCESSORY

ACCESSORY	USE TO MIX	DESCRIPTION
FLAT BEATER	Normal	Cakes, Creamed frostings, Candies,
FLEX EDGE BEATER*	to heavy	Cookies, Biscuits, Pie pastry, Meat loaf,
	mixtures	Mashed potatoes
WIRE WHIP	Mixtures	Eggs, Egg whites, Heavy cream,
	that need air	Boiled frostings, Sponge cakes,
	incorporated	Mayonnaise, some Candies
DOUGH HOOK	Mixing and	Breads, Rolls, Pizza dough, Buns
	kneading yeast
	doughs
4 | USING THE STAND MIXER		*Accessory sold separately

USING THE STAND MIXER

SPEED CONTROL GUIDE

All speeds have the Soft Start® feature which automatically starts the Stand Mixer at a lower speed to help avoid ingredient splash-out and “flour puff” at start-up, then quickly increases to the selected speed for optimal performance.

NOTE: The speed control can be set between the speeds listed in the chart to obtain speeds 1, 3, 5, 7, and 9 if a finer adjustment is required. Do not exceed Speed 2 when preparing yeast doughs as this may cause damage to the Stand Mixer.

SPEED ACCESSORY	ACTION	DESCRIPTION
STIR	STIR	For starting all mixing procedures, slow
		stirring, combining, and mashing. Use to
		add flour and dry ingredients to batter,
1		and to add liquids to dry ingredients.
		Do not use Speed 1 to mix or knead
		yeast doughs.
2	SLOW MIXING	For slow mixing, mashing, and faster
		stirring. Use to mix and knead yeast
		doughs, heavy batters, and candies;
		start mashing potatoes or other
		vegetables; cut shortening into flour;
		mix thin or splashy batters.
4	MIXING,	For mixing semi-heavy batters, such
	BEATING	as cookies. Use to combine sugar and
		shortening, and to add sugar to egg
		whites for meringues. Medium speed
		for cake mixes.
6	BEATING,	For medium-fast beating (creaming),
	CREAMING	or whipping. Use to finish mixing cake,
		doughnut, and other batters. High
		speed for cake mixes.
8	FAST BEATING,	For whipping cream, egg whites,
	WHIPPING	and boiled frostings.
10	FAST WHIPPING	For whipping small amounts of cream,
		or egg whites; for final whipping of
		mashed potatoes.

NOTE: To move the speed control lever with ease, lift slightly up as you move it across the settings in either direction.

FOR DETAILED INFORMATION ON USING THE STAND MIXER:

Visit kitchenaid.com/quickstart for additional Instructions with videos, inspiring recipes, and tips on how to use your Stand Mixer.

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USING THE STAND MIXER | 5

USING THE STAND MIXER

ASSEMBLING THE STAND MIXER

Check to be sure that the Stand

1 Mixer is unplugged, and the speed control is turned to “0”.

NOTE: To move the speed control lever with ease, lift slightly up as you move it across the settings in either direction.

Raise the motor head: Slide the locking lever to the unlock position

2 and lift the motor head. Once lifted, slide the locking lever to the lock position to keep the motor head up.

Attach the bowl: Place the bowl on

3 the bowl clamping plate and gently turn it in a clockwise direction to lock it into place.

Attach any accessory: Slip the accessory onto the beater shaft and

4 press upward as far as possible. Turn the accessory counterclockwise to hook the accessory over the pin on the shaft.

6 | USING THE STAND MIXER

USING THE STAND MIXER

ASSEMBLING THE STAND MIXER

Lower the motor head: Slide the locking lever to the unlock position and guide the motor head down.

5 Make sure motor head is completely down, then slide the locking lever to the lock position. Before mixing, test lock by attempting to raise motor head.

(OPTIONAL) To adjust beater to bowl clearance: Tilt the motor head back; then turn the screw slightly counterclockwise (left) to raise the beater, or clockwise (right) to lower the beater. Adjust the beater so that it just clears the surface of the bowl. If you over adjust the screw, the bowl lock lever may not lock into place.

(OPTIONAL) Place the pouring shield*:

Slide the pouring shield* from the front of the Stand Mixer over the bowl until the pouring shield* is centered. The bottom rim of the pouring shield* fits inside of the bowl. The pouring chute will be just to the

right of the attachment hub as you face the Stand Mixer.

IMPORTANT: Your Stand Mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If, for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, you can easily correct the clearance.

NOTE: When properly adjusted, the flat beater will not strike on the bottom or sides of the bowl. If the flat beater or the wire whip is so close that it strikes the bottom of the bowl, coating may wear off the beater or wires on the whip may wear.

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*Accessory sold separately

USING THE STAND MIXER | 7

USING THE STAND MIXER

OPERATING THE STAND MIXER

NOTE: The Stand Mixer may warm up during use. Under heavy loads with extended mixing time, the top of the unit may become hot. This is normal.

Plug the Stand Mixer into a grounded 3 prong outlet. Always set the speed control lever on

1 lowest speed to start, then gradually increase speed to avoid splashing ingredients. See the “Speed control guide” to select the best speed for your recipe.

NOTE: To move the speed control lever with ease, lift slightly up as you move it across the settings in either direction.

Do not scrape the bowl while the Stand Mixer is operating. The bowl and beaters are designed to provide

2 thorough mixing without frequent scraping. Scraping the bowl once or twice during mixing is usually sufficient.

8 | USING THE STAND MIXER

USING THE STAND MIXER

NOTE: The pouring shield* can be used to avoid ingredients splashing out of the bowl when mixing as well as to easily pour ingredients in the bowl while mixing.

(OPTIONAL) Pour ingredients into the bowl through the pouring chute.

DISASSEMBLING THE STAND MIXER

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Raise the motor head: Check to be sure that the Stand Mixer is unplugged, and the speed control is

1 turned to “0”; then slide the locking lever to the unlock position and lift the motor head. Once lifted, slide the locking lever to the lock position to keep the motor head up.

Remove the accessory: Turn the speed control to “0”, unplug the Stand Mixer, and tilt the motor head

2 back; then, press the accessory upward as far as possible, turn the accessory clockwise and pull it away from the beater shaft.

(OPTIONAL) Remove the pouring shield*: Lift the front of the pouring shield* clear of the rim of the bowl, and pull away from the Stand Mixer.

Remove the bowl: Gently turn

3 the bowl counterclockwise to release it from the bowl clamping plate.

*Accessory sold separately

USING THE STAND MIXER | 9

USING THE STAND MIXER

OPTIONAL ATTACHMENTS

KitchenAid offers a wide range of optional attachments such as the spiralizer, pasta cutters, or food grinder that may be attached to the Stand Mixer attachment power hub as shown here.

1	Check to be sure that the Stand	2	Turn the attachment knob
	Mixer is unplugged, and the speed		counterclockwise to remove
	control is turned to “0”.		attachment hub cover.

Insert attachment into attachment hub, making certain that attachment power shaft fits into the square attachment hub socket. It may be

3 necessary to rotate the attachment back and forth. When it is in the proper position, the pin on the attachment will fit into the notch on the hub rim.

Tighten the attachment knob by turning it clockwise until the

attachment is completely secured 4 to the Stand Mixer. See the

Instructions manual that came with your attachment for detailed

directions on using the attachment.

10 | USING THE STAND MIXER

CARE AND CLEANING

CLEANING THE STAND MIXER

IMPORTANT: Do not wash the wire whip in the dishwasher. Do not immerse the Stand Mixer body in water or other liquids. These parts should be hand washed.

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Turn Stand Mixer off and unplug before cleaning. Wipe the Stand Mixer body with a soft, damp cloth.

1 Do not use household/commercial cleaners. Wipe off the beater shaft frequently to remove any accumulation of residue. Do not immerse in water.

The wire whip is not dishwasher safe. Clean it thoroughly in hot, sudsy

3 water and rinse completely before drying. Do not store the wire whip on the shaft.

The bowl, flat beater, dough hook, Flex Edge beater, and pouring shield* may be washed in a dishwasher (top

2 shelf only); or, clean them thoroughly in hot, sudsy water and rinse completely before drying. Do

not store beaters on the shaft.

FOR DETAILED INFORMATION ON CLEANING THE STAND MIXER:

Visit kitchenaid.com/quickstart for additional Instructions with videos, inspiring recipes, and tips on how to use your Stand Mixer.

*Accessory sold separately

CARE AND CLEANING | 11

TROUBLESHOOTING

If your Stand Mixer should malfunction, please check the following:

1. The Stand Mixer may warm up during use. Under heavy loads with extended mixing time periods, you may not be able to comfortably touch the top of the unit. This is normal.

2. The Stand Mixer may emit a pungent odor, especially when new. This is common with electric motors.

3. If the flat beater hits the bowl, stop the Stand Mixer. See the “Assembling the Stand Mixer” section and adjust the beater to bowl clearance.

4. The speed control lever does not move smoothly or easily.

To move the speed control lever with ease, lift slightly up as you move it across the settings in either direction.

5. If your Stand Mixer should fail to operate, please check the following:

• Is the Stand Mixer plugged in?

• Is the fuse in the circuit to the Stand Mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.

• Turn off the Stand Mixer for 10-15 seconds, then turn it back

on. If the Stand Mixer still does not start, allow it to cool for 30 minutes before turning it back on.

If the problem cannot be corrected: See the “Warranty and service” section. Do not return the Stand Mixer to the retailer; retailers do not provide service.

12 | TROUBLESHOOTING

WARRANTY AND SERVICE

KITCHENAID® STAND MIXER WARRANTY FOR

THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner for Stand Mixers operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty:	One Year Full Warranty from date of purchase.
KitchenAid Will Pay	Hassle-Free Replacement of your Stand Mixer. See
for Your Choice of:	the next page for details on how to arrange for
	service, or call the Customer eXperience Center
	toll-free at 1-800-541-6390.
	OR
	The replacement parts and repair labor costs to correct
	defects in materials and workmanship. Service must be
	provided by an Authorized KitchenAid Service Center.
KitchenAid Will	A. Repairs when your Stand Mixer is used in other
Not Pay for:	than normal single family home use.
	B. Damage resulting from accident, alteration,
	misuse or abuse.
	C. Any shipping or handling costs to deliver your
	Stand Mixer to an Authorized Service Center.
	D. Replacement parts or repair labor costs for
	Stand Mixer attachments operated outside the
	50 United States, District of Columbia, Puerto
	Rico, and Canada.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY

BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

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WARRANTY AND SERVICE | 13

WARRANTY AND SERVICE

HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Stand Mixer should fail within the first year of ownership, KitchenAid will arrange

to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Stand Mixer returned to us. Your replacement unit will also be covered by our one year limited warranty.

If your Stand Mixer should fail within the first year of ownership, simply call our

toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. (No P.O. Box numbers, please.)

When you receive your replacement Stand Mixer, use the carton, packing materials, and prepaid shipping label to pack up your original Stand Mixer and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY – CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Stand Mixer should fail within the first year of ownership, we will replace your Stand Mixer with an identical

or comparable replacement. Your replacement unit will also be covered by our one year limited warranty.

If your Stand Mixer should fail within the first year of ownership, simply call

our toll-free Customer eXperience Center

at 1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.

When you receive your replacement Stand Mixer, use the carton, packing materials, and prepaid shipping label to pack up your original Stand Mixer and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:

For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:

Customer eXperience Center,

KitchenAid Small Appliances,

P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States and Puerto Rico:

Consult your local KitchenAid dealer or the store where you purchased the Stand Mixer for information on how to obtain service.

For service information in Canada:

Call toll-free 1-800-807-6777.

For service information in Mexico: Call toll-free 01-800-0022-767.

®/™ © 2016 KitchenAid. All rights reserved. Used under license in Canada.

14 | WARRANTY AND SERVICE

PIÈCES ET CARACTÉRISTIQUES

PIÈCES ET ACCESSOIRES

Tête du moteur

Commande de vitesse

Fouet métallique

Crochet à pâte

*Clé vendue séparément

Prise à accessoires

FRANÇAIS

Arbre du batteur

Batteur plat

Bol

Batteur à côté souple*

Écran verseur*

PIÈCES ET CARACTÉRISTIQUES | 15