HP vl410, vl800, vl420, vl830 User Manual

hp business pcs

quick user’s guide

www.hp.com/go/support

hp vectra vl400 hp vectra vl410 hp vectra vl420 hp vectra vl800 hp vectra vl830 hp vectra xe310 hp vectra xe320 hp e-pc 40

hp e-pc 42

Use this guide to:

• set up your PC

• get warranty details

Go to www.hp.com/go/vectrasupport or www.hp.com/go/ e-pcsupport to download drivers and manuals with information on:

• using your PC

• troubleshooting your PC

• repairing your PC

• installing accessories

Important Safety Information

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Microsoft, Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation.

HP France, Business Desktop Division, 38053 Grenoble Cedex 9, France

1999-2002 Hewlett-Packard Company

Important Safety Information

If you are in any doubt that you can lift the equipment safely, do not try to move it without help. For your safety, never remove the PC's cover without first removing the power cord from the power

outlet and any connection to a telecommunications network. If a Power Protection Device is fitted to your PC, you must shut down your computer using the on/off switch, then remove the power cord before removing the PC’s cover. Remove the Power Protection Device cables before any servicing operation. Always replace the cover before switching the PC on again.

To avoid electric shock, do not open thePower Supply Unit. There are no serviceable parts inside. For your safety only replace with a Power Supply Unit provided by HP Support Services.

Ensure that the electrical power requirements of your PC (refer to the label on the Power Supply Unit) can be suitably provided by your electrical installation.

There is a danger of explosion if the battery is incorrectly installed (refer to “Replacing the Battery” on page 24). For your safety, never attempt to recharge, disassemble, or burn an old battery. Only replace the battery with the same or equivalent type, as recommended by the manufacturer. The battery in this PC is a lithium battery which does not contain any heavy metals. Nevertheless, in order to protect the environment, do not dispose of batteries in household waste. Please return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your PC, or to HP so that they can either be recycled or disposed of in the correctway. Returned batteries will be accepted free of charge.

If you have a modem:

Do not attempt to connect this product to the phone line during a lightning storm. Never install telephone jacks in wet locations unless the telephone line has been disconnected at the network interface. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an lightning storm. There may be a risk from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Never touch or remove the communications board without first removing the connection to the telephone network.

Use minimum Nº 26 AWG wire for telephone cable.

Warning: Some parts inside the computer may be hot, please wait for them to cool down before touching them.

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Setting Up and Using Your PC

Setting Up and Using Your PC

Important Ergonomic Information

Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computing equipment, discontinue use immediately and consult your physician as soon as possible.

Your comfort and safety are our primary concern. Consequently, we strongly recommend that you read HP’s ergonomic information before using your PC. For detailed information, refer to HP’s online version of “Working in Comfort” which is preloaded on your PC’s hard disk or visit HP’s Working in Comfort web site at: www.hp.com/ergo

A summary is provided in the “Comfort and Safety Checklist” on page 6.

Caution HP Vectra Minitower PCs: must be placed vertically and not horizontally. HP Vectra XE310 and XE320: to ensure sufficient cooling and maximum performance, always keep the computer in an upright position and allow sufficient space around the unit. HP e-pc: do not place objects over ventilation holes.

Connecting Devices to the Rear of the PC

Match the color-codes of the connectors. The connectors are shaped to go in one way only. Typical connectors are shown below:

PS/2 Keyboard (purple)

PS/2 Mouse (green)

25-pin Parallel

Connector (burgundy)

To connect the printer to your PC, refer to the manual that came with the printer

LAN

If you have a model with a LAN card, use the LAN card connector.

Monitor

ToconnectthemonitortoyourPC, refertothemanualthatcamewith the monitor.

Ifyouhaveamodelwithagraphics card, use the graphics card connector.

Up to two 9-pin Serial Connectors (turquoise)

Rear USB Connectors (black) for USB

keyboard, mouse.

Some models may also have USB connectors on the front for other USB devices

Note To connect the optical mouse, refer to the User’s Guide on HP’s support web site at:

www.hp.com/go/vectrasupport or www.hp.com/go/e-pcsupport depending on your model.

Setting Up and Using Your PC

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Setting Up and Using Your PC

Setting Up and Using Your PC

Connecting Multimedia Accessories (if supplied)

WARNING To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should only be serviced by service personnel. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class 1 laser product.

Always turn the volume down before connecting the headphones or speakers. This avoids discomfort from unexpected noise or static. Listening to loud sounds for prolonged periods of time may permanently damage your hearing. Before putting on headphones, place them around your neck and turn the volume down. When you put the headphones on, slowly increase the volume until you find a comfortable listening level. When you are able to hear comfortably and clearly, without distortion, leave the volume in that position.

1Connect the HP multimedia keyboard to the PC. The connectors are color-coded for easy matching. The PC’s audio out connector can be lime green (for line out) or orange (for speaker out) if the audio

signal is amplified. If in doubt, check the icons on the jacks and sockets.

2Connect the microphone and headphones (or amplified speakers) to the keyboard.

	Speaker (orange)	or Headphones (lime green)
	Microphone socket (pink)
		Keyboard microphone
		socket
	Standard PS/2 keyboard	Keyboardheadphones/speaker
	connector (purple)
		socket

Note Connect devices such as a smart card reader to both a serial connector and a mouse port. Depending on your model, do not use a keyboard port as it does not provide enough power.

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Setting Up and Using Your PC

Connecting the Power Cord

WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet. This means the equipment must be located close to an easily accessible power outlet.

If your PC has no rear voltage selection switch

If your PC has no voltage selection switch at the rear, this means that it is able to detect the voltage automatically. Automatic voltage selection is available only on some models, and in some countries.

If your PC is equipped with a rear voltage selection switch

1Remove the warning label covering the PC’s power connector, and ensure that the voltage setting is correct for your country. (The voltage is set during manufacture and should already be correct.)

Voltage

Selection

Switch

2Connect the power cords to the rear of the monitor and the computer. (The connectors are shaped to go in one way only).

3Connect the monitor’s power cord and the computer’s power cord to a grounded outlet.

WARNING Hewlett-Packard does not support power supply upgrades. Power supply installation information is only intended to assist with the replacement of a defective power supply unit. For your safety, only replace your power supply unit with the one provided by HP Support Services.

Setting Up and Using Your PC

5

Comfort and Safety Checklist

Comfort and Safety Checklist

Preparing Your Work Environment

When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity:

Document holder

Keyboard

Slope

<15°

Thigh	Keyboard Height
Clearance
>6cm	64-76 cm

• Work Surface Height - Your work surface should be height adjustable. To ensure that your worksurface is at the correct height, first adjust the height of your chair so that your feet are firmly on the floor, then adjust the work surface height until your forearms are parallel to the floor when you have your fingers on the keyboard or other input devices.

• Chair - Your chair should provide a comfortable sitting position

		including features such as a height and tilt adjustment feature, curved
		seat edge, a stable base (for example, five legs and castors, adjustable
		back support, a freely rotating swivel, fully adjustable padded arm
		rests).
Checklist		• Monitor - Place your monitor so that the top of the screen is at, or
		PC system for example, monitor, document holder, keyboard, mice and
		slightly below, eye level (up to 15 degrees).
		• Work Surface Arrangement - Make sure that all elements of your HP
Safety		other input devices, and headphones and speakersare optimally
		arranged and adjusted to meet your personal requirements. For
		example, if you are primarily using the keyboard, place it directly in
and		front of you, not to the side. If your work involves extensive use of a
		mouse or other pointing device, place that device directly in front of
Comfort		your left or right arm. If you are using both a mouse and keyboard, place
		be considered.
		them both at the same work surface height and close together. If a palm
		rest is used, the height should be flush with the front edge of the
		keyboard. Other items, such as your telephone or notepad, should also

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Comfort and Safety Checklist

WARNING Various aspects of using mice, keyboards and other input devices may increase your risk of discomfort or injury. Optimize your comfort and safety by positioning these devices properly.

Your Work Posture

Overall

Sitting in one position for long periods can be uncomfortable. To minimize the potential risk for physical discomfort or injury, it’s important that you maintain a proper posture.

• Head - When viewing your monitor, your head should not be tilted more

		than 15 degrees forward, and do not turn your head toward either side.
	• Back - While sitting at your work surface, make sure your back is
		supported by the chair's backrest in an erect position or angled slightly
		backwards.
	• Arms - Make sure your arms and elbows are relaxed and loose, with
		your upper arms perpendicular to the floor or tilted downward not more
		than 15 degrees. Keep your forearms and hands approximately parallel
		with the floor with elbows bent between 70 and 115 degrees. Keep your
		elbows close to your sides (less than 20 degrees away from your body).
	• Hands, Wrists, Forearms - Try to keep your hands wrists and forearms
		in a relaxed neutral position when using your mouse keyboard or other
		input devices. For example, while using your keyboard and mouse, rest
		your forearms (flat) on your desktop.
	• Legs - Your thighs should be horizontal or angled slightly downward.
		Your lower legs should be near a right angle to your thighs. Make sure
		there is sufficient room under the work surface for your legs.
	• Feet - If after adjusting your chair you cannot rest your feet comfortably
		on the floor, use a footrest, preferably one that can be adjusted in height
		and angle.	Checklist
	• Look away from the screen from time-to-time to help reduce eyestrain.
			Safety
		Focus on distant objects briefly, and blink periodically to lubricate your
		eyes. You also should have your eyes checked on a regular basis and
		ensure your eyeglass prescription is suitable for working on a computer	and
		monitor.
	•	Remember to occasionally shift position and move your body. Keeping	Comfort
		your body in one position for long periods is unnatural and stressful.
		When prolonged work is required, take frequent short breaks. As a rule
		of thumb, a five or ten minute break every hour is a good idea. Short
		frequent breaks are more beneficial than longer less frequent breaks.
		Data show that people who work for long periods of time without a
		break may be more prone to ergonomic injury.

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Using Your PC

Using Your PC

•Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between keyboarding, reading, writing, filing, and moving around in your work environment, helps you maintain a relaxed posture. Occasionally stretch the muscles in your hands, arms, shoulders, neck and back. You should stretch at least as often as you take brief task breaks—at least once every hour.

•Discomfort may be alleviated by using alternative ergonomic designs and accessories such as ergonomically personalized chairs, palm rests, keyboard trays, alternative input devices, prescription eyeglasses, antiglare screens, and more. Seek additional information from the sources available to you, including your employer, doctor, local office supply store, and the Information Sources listed in the online version of Working in Comfort, preloaded on the hard disk of your HP computing equipment or available on the HP web site: www.hp.com/ergo.

Using Your PC

Starting Your PC for the First Time

1 First turn on the monitor, then the PC.

2The software initialization routine starts. If required, the product ID# is printed on the label which is found on your PC.

3 After the initialization has finished, click OK and the PC will restart.

Stopping Your PC

To stop the PC, first make sure that you have exited all applications and then use your operating system’s shut down command in the Start menu (for Windows NT 4.0, Windows 95, Windows 98, Windows 2000 and Windows XP operating systems).

If you want to force your PC to shut down (for example, after your operating system has crashed), press and hold the power button for approximately 5 seconds.

For more information on using your PC, refer to:

www.hp.com/go/vectrasupport for HP Vectra PCs.

www.hp.com/go/e-pcsupport for HP e-pcs.

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Solving Problems

Solving Problems

If Your PC Does Not Start Properly

The PC Doesn’t Power On

Have you checked that...	How
The PC’s power cord or AC/DC adapter is	Connect the power cord or AC/DC adapter to a
properly connected.	working power outlet and to the rear of the PC.

The Power-On Self Test Displays an Error

An on-screen error message or a beep code when the PC starts up means that there is a configuration problem.

Have you checked...

The part of your configuration for which the

Power-On Self Test has detected an error.

If you still have a problem.

There is a Buzzing Noise

How

For more detailed help refer to the troubleshooting information which is available on HP’s support web site at:

www.hp.com/go/vectrasupport or

www.hp.com/go/e-pcsupport depending on

your model.

Run HP e-DiagTools (refer to page 13).

This is the pre-boot diagnostics capability feature. It detects problems with your PC.

There is a buzzing noise.		1	Count the number of beeps after the buzzer.
		2	Contact Support (refer to page 17).

If Your PC Has a Hardware Problem

The Keyboard Doesn’t Work...

Have you checked that...

The keyboard cable is correctly connected.

The keyboard is clean and no keys are stuck down.

The keyboard itself is not defective.

How

Plug the cable into the correct connector on the back of the PC. Color coding is used for easy matching.

Check all keys are at the same height, and none are stuck.

Either replace the keyboard by a known working unit or try the keyboard with another PC.

Solving Problems

9

depending on

Solving Problems

Solving Problems
		You are using the correct driver. This driver is	Download the latest driver from HP’s Web at:
		provided with all Windows NT 4.0, Windows	www.hp.com/go/vectrasupport or
		98, Windows 2000 and Windows XP	www.hp.com/go/e-pcsupport
		preloaded systems. For other operating	your model.
		systems, refer to your operating system’s
		documentation.
		You are using the latest BIOS	Download the latest BIOS from HP’s Web at:
			www.hp.com/go/vectrasupport or
			www.hp.com/go/e-pcsupport depending on
			your model.
		Your keyboard uses batteries.	Replace the batteries.

The Monitor Doesn’t Work...

The PC’s power indicator light works but the monitor remains blank

Have you checked that...

The monitor is switched ON (LED is on).

The monitor’s power cord is correctly connected.

The monitor (video) cable is correctly connected.

The monitor’s brightness and contrast settings are correctly set.

How

Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking).

Connect the power cord – ensure it is plugged into a working grounded power outlet and into the monitor.

Connect the monitor (video) cable – ensure it is properly connected to both the PC and the monitor. If you have a model with a graphics card, ensure that the cable is connected to the graphics card’s connector.

Check the settings using the monitor’s OSD (onscreen display) or using controls on the front of the monitor.

There is an image during boot but then the screen goes blank

Have you checked that...		How
The monitor settings in your PC are		• Windows NT: Enter VGA mode when prompted
compatible with your monitor		during start-up.
		• Windows 98 & Windows 2000: Restart the PC.
		The Startup screen is displayed. For Windows 98,
		when you hear a beep, press F8 and then start
		the PC in safe mode. For Windows 2000, when
		prompted, press F8 and then start the PC in VGA
		mode. When the PC has started double-click on the
		Display icon in your PC’s Control Panel, then
		click on the Settings button. Use the sliding
		control to reset the resolution.
		For other operating systems, refer to your operating
		system’s documentation.

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