Hp MFP E62655, E62675, MFP E62665, E62665 User Manual

HP LaserJet Managed MFP E62655, E62665,

HP LaserJet Managed Flow MFP E62665, E62675

User Guide

www.hp.com/videos/LaserJet www.hp.com/support/ljE62665mfp www.hp.com/support/ljE62655mfp www.hp.com/support/ljE62675mfp

HP LaserJet Managed MFP E62655, E62665,

HP LaserJet Managed Flow MFP E62665,

E62675

User Guide

Copyright and License

© Copyright 2019 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 04/2019

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................	1
Warning icons ............................................................................................................................................................................	1
Potential shock hazard ............................................................................................................................................................	2
Printer views ..............................................................................................................................................................................	3
Printer front view .................................................................................................................................................	3
Printer back view ..................................................................................................................................................	4
Interface ports ......................................................................................................................................................	5
Control-panel view ...............................................................................................................................................	5
Printer specifications ................................................................................................................................................................	9
Technical specifications .......................................................................................................................................	9
Supported operating systems .........................................................................................................................	12
Printer dimensions ............................................................................................................................................	14
Power consumption, electrical specifications, and acoustic emissions ....................................................	15
Operating environment range .........................................................................................................................	16
Printer hardware setup and software installation ............................................................................................................	17
2 Paper trays ..............................................................................................................................................................................................	19
Introduction .............................................................................................................................................................................	20
Load paper to Tray 1 (multipurpose tray) ..........................................................................................................................	21
Tray 1 paper orientation ...................................................................................................................................	22
Use alternative letterhead mode ....................................................................................................................	25
Load paper to Tray 2 and the 550-sheet trays .................................................................................................................	26
Introduction ........................................................................................................................................................	26
Tray 2 and the 550-sheet trays paper orientation ......................................................................................	27
Use alternative letterhead mode ....................................................................................................................	29
Load paper to the 2,100-sheet high-capacity input tray ................................................................................................	30
High-capacity input tray paper orientation ...................................................................................................	31
Load and print envelopes .....................................................................................................................................................	34
Introduction ........................................................................................................................................................	34
Print envelopes ..................................................................................................................................................	34
Envelope orientation .........................................................................................................................................	35
Load and print labels .............................................................................................................................................................	36

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iii

Introduction ........................................................................................................................................................	36
Manually feed labels .........................................................................................................................................	36
Label orientation ...............................................................................................................................................	37
Configure the 900-sheet 3-bin Stapling Mailbox (Flow model) .....................................................................................	38
Configure the default staple location .............................................................................................................	38
Configure the operation mode ........................................................................................................................	38
3 Supplies, accessories, and parts ..........................................................................................................................................................	41
Order supplies, accessories, and parts ...............................................................................................................................	42
Ordering ..............................................................................................................................................................	42
Replace the toner cartridge ..................................................................................................................................................	43
Toner-cartridge information ............................................................................................................................	43
Remove and replace the cartridge ..................................................................................................................	43
Replace the staple cartridge .................................................................................................................................................	47
4 Print ..........................................................................................................................................................................................................	49
Print tasks (Windows) ............................................................................................................................................................	50
How to print (Windows) ....................................................................................................................................	50
Automatically print on both sides (Windows) ...............................................................................................	50
Manually print on both sides (Windows) ........................................................................................................	51
Print multiple pages per sheet (Windows) ....................................................................................................	51
Select the paper type (Windows) ....................................................................................................................	52
Additional print tasks ........................................................................................................................................	53
Print tasks (macOS) ...............................................................................................................................................................	54
How to print (macOS) ........................................................................................................................................	54
Automatically print on both sides (macOS) ...................................................................................................	54
Manually print on both sides (macOS) ...........................................................................................................	54
Print multiple pages per sheet (macOS) ........................................................................................................	55
Select the paper type (macOS) ........................................................................................................................	55
Additional print tasks ........................................................................................................................................	55
Store print jobs on the printer to print later or print privately ........................................................................................	57
Introduction ........................................................................................................................................................	57
Create a stored job (Windows) .........................................................................................................................	57
Create a stored job (macOS) ............................................................................................................................	58
Print a stored job ...............................................................................................................................................	59
Delete a stored job ............................................................................................................................................	59
Information sent to printer for Job Accounting purposes ...........................................................................	60
Mobile printing solutions .......................................................................................................................................................	61
Introduction ........................................................................................................................................................	61
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory
installed) .............................................................................................................................................................	61

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HP ePrint via email ............................................................................................................................................	62
AirPrint .................................................................................................................................................................	63
Android embedded printing .............................................................................................................................	63
Print from a USB ash drive .................................................................................................................................................	64
Introduction ........................................................................................................................................................	64
Enable the USB port for printing .....................................................................................................................	64
Print USB documents ........................................................................................................................................	65
Print using high-speed USB 2.0 port (wired) .....................................................................................................................	66
Enable the high-speed USB port for printing ................................................................................................	66
5 Copy ..........................................................................................................................................................................................................	67
Make a copy .............................................................................................................................................................................	68
Copy on both sides (duplex) .................................................................................................................................................	70
Additional options when copying ........................................................................................................................................	72
Additional copy tasks .............................................................................................................................................................	74
6 Scan ..........................................................................................................................................................................................................	75
Set up Scan to Email ..............................................................................................................................................................	76
Introduction ........................................................................................................................................................	76
Before you begin ................................................................................................................................................	76
Step one: Access the HP Embedded Web Server (EWS) ..............................................................................	76
Step two: Configure the Network dentification settings ............................................................................	77
Step three: Configure the Scan to Email feature ..........................................................................................	78
Step four: Configure the Quick Sets (optional) ..............................................................................................	85
Step five Set up Scan to Email to use Office 365 Outlook (optional) .......................................................	86
Set up Scan to Network Folder ............................................................................................................................................	89
Introduction ........................................................................................................................................................	89
Before you begin ................................................................................................................................................	89
Step one: Access the HP Embedded Web Server .........................................................................................	89
Step two: Set up Scan to Network Folder ......................................................................................................	89
Set up Scan to SharePoint® (Flow models only) ...............................................................................................................	99
Introduction ........................................................................................................................................................	99
Before you begin ................................................................................................................................................	99
Step one: Access the HP Embedded Web Server (EWS) ..............................................................................	99
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ................................	99
Quick set scan settings and options for Scan to SharePoint® .................................................................	101
Set up Scan to USB Drive ....................................................................................................................................................	103
Introduction ......................................................................................................................................................	103
Step one: Access the HP Embedded Web Server .......................................................................................	103
Step two: Enable Scan to USB Drive .............................................................................................................	103
Step three: Configure the Quick Sets (optional) .........................................................................................	103

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Default scan settings for Scan to USB Drive setup ....................................................................................	104
Default file settings for Scan to USB Drive setup .......................................................................................	105
Scan to email ........................................................................................................................................................................	107
Introduction ......................................................................................................................................................	107
Scan to email ...................................................................................................................................................	107
Scan to job storage ..............................................................................................................................................................	110
Introduction ......................................................................................................................................................	110
Scan to job storage on the printer ................................................................................................................	110
Print from job storage on the printer ...........................................................................................................	112
Scan to network folder .......................................................................................................................................................	113
Introduction ......................................................................................................................................................	113
Scan to network folder ...................................................................................................................................	113
Scan to SharePoint ..............................................................................................................................................................	115
Introduction ......................................................................................................................................................	115
Scan to SharePoint ..........................................................................................................................................	115
Scan to USB drive .................................................................................................................................................................	117
Introduction ......................................................................................................................................................	117
Scan to USB drive ............................................................................................................................................	117
Additional options when scanning ....................................................................................................................................	119
HP JetAdvantage business solutions ................................................................................................................................	122
Additional scan tasks ..........................................................................................................................................................	123
7 Fax ..........................................................................................................................................................................................................	125
Set up fax ..............................................................................................................................................................................	126
Introduction ......................................................................................................................................................	126
Set up fax by using the printer control panel .............................................................................................	126
Change fax configurations .................................................................................................................................................	127
Fax dialing settings .........................................................................................................................................	127
General fax send settings ..............................................................................................................................	128
Fax receive settings ........................................................................................................................................	128
Send a fax .............................................................................................................................................................................	130
Additional fax tasks .............................................................................................................................................................	132
8 Manage the printer ..............................................................................................................................................................................	133
Advanced configuration with the HP Embedded Web Server (EWS) ...........................................................................	134
Introduction ......................................................................................................................................................	134
How to access the HP Embedded Web Server (EWS) ................................................................................	135
HP Embedded Web Server features .............................................................................................................	135
Configure IP network settings ...........................................................................................................................................	143
Printer sharing disclaimer ..............................................................................................................................	143
View or change network settings .................................................................................................................	143

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Rename the printer on a network ................................................................................................................	143
Manually configure IPv4 TCP/IP parameters from the control panel .....................................................	144
Manually configure IPv6 TCP/IP parameters from the control panel .....................................................	144
Link speed and duplex settings ....................................................................................................................	145
Printer security features .....................................................................................................................................................	146
Introduction ......................................................................................................................................................	146
Security statements .......................................................................................................................................	146
IP Security .........................................................................................................................................................	146
Assign or change the system password using the HP Embedded Web Server ....................................	146
Encryption support: HP High Performance Secure Hard Disks ................................................................	147
Lock the formatter ..........................................................................................................................................	147
Energy-conservation settings ...........................................................................................................................................	148
Introduction ......................................................................................................................................................	148
Print with EconoMode ....................................................................................................................................	148
Set the sleep timer and configure the printer to use 1 watt or less of power ......................................	148
Set the sleep schedule ...................................................................................................................................	149
HP Web Jetadmin .................................................................................................................................................................	150
Software and firmware updates ........................................................................................................................................	151
9 Solve problems .....................................................................................................................................................................................	153
Customer support ................................................................................................................................................................	154
Control panel help system .................................................................................................................................................	155
Reset factory settings .........................................................................................................................................................	156
Introduction ......................................................................................................................................................	156
Method one: Reset factory settings from the printer control panel .......................................................	156
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) ....................................................................................................................................................	156
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...............................	157
Printer does not pick up paper or misfeeds ....................................................................................................................	158
Introduction ......................................................................................................................................................	158
The printer does not pick up paper ..............................................................................................................	158
The printer picks up multiple sheets of paper ............................................................................................	160
The document feeder jams, skews, or picks up multiple sheets of paper ............................................	164
Clear paper jams ..................................................................................................................................................................	165
Introduction ......................................................................................................................................................	165
Paper jam locations ........................................................................................................................................	166
Auto-navigation for clearing paper jams .....................................................................................................	167
Experiencing frequent or recurring paper jams? .......................................................................................	167
Clear paper jams in the document feeder (31.13) .....................................................................................	168
Clear paper jams in Tray 1 (13.A1) ...............................................................................................................	170
Clear paper jams in Trays 2, 3, 4, 5 (13.A2, 13.A3, 13.A4, 13.A5) ..........................................................	172

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Clear paper jams in the 2,100-sheet high-capacity input tray (13.A, 13.F) ..........................................	175
Clear paper jams in the right door and fuser area (13.B9, 13.B2, 13.FF) ..............................................	179
Clear paper jams in the output bin (13.E1) .................................................................................................	182
Clear paper jams in the duplexer (13.C, 13.D, 13.B) ..................................................................................	182
Clear paper jams in the envelope feeder (13.A) .........................................................................................	183
Clear paper jams in the HP 900-sheet 3-bin Stapling Mailbox (13.E, 13.7) ..........................................	185
Clear staple jams (13.8) .................................................................................................................................	187
Resolve print-quality problems .........................................................................................................................................	190
Introduction ......................................................................................................................................................	190
Troubleshoot print quality .............................................................................................................................	190
Improve copy image quality ...............................................................................................................................................	195
Check the scanner glass for dirt and smudges ..........................................................................................	195
Calibrate the scanner ......................................................................................................................................	196
Check the paper settings ...............................................................................................................................	197
Check the image-adjustment settings ........................................................................................................	197
Optimize copy quality for text or pictures ...................................................................................................	198
Edge-to-edge copying ....................................................................................................................................	198
Improve scan image quality ...............................................................................................................................................	199
Check the scanner glass for dirt and smudges ..........................................................................................	199
Check the resolution settings .......................................................................................................................	200
Check the image-adjustment settings ........................................................................................................	201
Optimize scan quality for text or pictures ...................................................................................................	201
Check the output-quality settings ................................................................................................................	202
Improve fax image quality ..................................................................................................................................................	203
Check the scanner glass for dirt and smudges ..........................................................................................	203
Check the send-fax resolution settings .......................................................................................................	204
Check the image-adjustment settings ........................................................................................................	205
Optimize fax quality for text or pictures ......................................................................................................	205
Check the error-correction settings .............................................................................................................	205
Check the fit-to-page setting ........................................................................................................................	206
Send to a different fax machine ....................................................................................................................	206
Check the sender's fax machine ...................................................................................................................	206
Solve fax problems ..............................................................................................................................................................	207
Checklist for solving fax problems ...............................................................................................................	207
General fax problems .....................................................................................................................................	209
Index ...........................................................................................................................................................................................................	211

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1Printer overview

●Warning icons

●Potential shock hazard

●Printer views

●Printer specifications

●Printer hardware setup and software installation

For more information

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Warning icons

Warning icon definitions The following warning icons may appear on HP products. Apply appropriate caution where applicable.

●

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Caution: Electric shock

●

Caution: Hot surface

●

Caution: Keep body parts away from moving parts

●

Caution: Sharp edge in close proximity

Potential shock hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

●Read and understand all instructions in the user guide.

●Observe all warnings and instructions marked on the product.

●Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

●Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

●Unplug this product from wall outlets before cleaning.

●Do not install or use this product near water or when you are wet.

●Install the product securely on a stable surface.

●Install the product in a protected location where no one can step on or trip over the power cord.

2 Chapter 1 Printer overview

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Printer views

●Printer front view

●Printer back view

●Interface ports

●Control-panel view

Printer front view

1

12

2

11

15 14 13

16

2	3
		4
		5
		6
1		7
		8
		9
10		19
	18		20
			21
		2	22
	17	3
		3

1Control panel with color touchscreen display (tilts up for easier viewing)

2Document-feeder input tray

3Document-feeder output bin

4Document-feeder output extension (extend this when scanning longer—such as legal—paper)

5Scanner assembly

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6Right door (access for clearing jams)

7Tray 1 (multipurpose tray)

8Formatter (contains the interface ports)

9Slot for a cable-type security lock

10Power connection

11Tray 2

12On/off button

13Walk-up USB port

14Output bin

15Output bin extension

161 x 550-sheet paper feeder with stand (optional accessory)

173 x 550-sheet paper feeder with stand (optional accessory)

18900-sheet 3-bin Stapling Mailbox (E62665hs, E62665z, E62675z models only)

19Hardware integration pocket (for connecting accessories and third-party devices)

20Keyboard (E62665z, E62675z models only). Pull the keyboard straight out to use it. CAUTION: Close the keyboard when it is not in use.

21Stapler door (E62665hs, E62665z, E62675z models only)

221 x 550-sheet feeder plus 2,100-sheet high-capacity feeder (optional accessory)

Printer back view

1 2

3

4

5

1Document feeder cover release latch

4 Chapter 1 Printer overview

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2Document-feeder cover (access for clearing jams)

3Cartridge door release button

4Cartridge door (access to the toner cartridge)

5Serial number and product number label

Interface ports

1

2

3

4

1Host USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

2Hi-Speed USB 2.0 printing port

3Local area network (LAN) Ethernet (RJ-45) network port

4Fax port (fax models only)

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp Select Manuals, and then select General reference.

NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

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1

2

3

4

5

6

7

13

12

11

Table 1-1 Printer control-panel view legend

8

9 10

Image	Printer component		Description
callout
1	Home	button	Touch the Home button to return to the Home screen.
2	Applications area		Touch any of the icons to open the application. Swipe the screen sideways to access more
			applications.
			NOTE: The available applications vary by printer. The administrator can configure which
			applications appear and the order in which they appear.
3	Reset button		Touch the Reset button to clear changes, release the printer from a paused state, reset the
			copy count field, display hidden errors, and restore the default settings (including the
			language and keyboard layout).
4	Sign In or Sign Out button		Touch the Sign In button to access secured features.
			Touch the Sign Out button to sign out of the printer. The printer restores all options to the
			default settings.

NOTE: This button displays only if the administrator has configured the printer to require permission for access to features.

6 Chapter 1 Printer overview

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Table 1-1 Printer control-panel view legend (continued)

Image	Printer component			Description
callout
5	Information		button	Touch the information button to access a screen that provides access to several types of
				printer information. Touch the buttons at the bottom of the screen for the following
				information:
				●	Display Language: Change the language setting for the current user session.
				●	Sleep Mode: Place the printer into sleep mode.
				●	Wi-Fi Direct: View information for how to connect directly to the printer using a
					phone, tablet, or other device with Wi-Fi (only when an HP Jetdirect 3100w BLE/NFC/
					Wireless Accessory is installed).
				●	Wireless: View or change wireless connection settings (only when an optional HP
					Jetdirect 2900nw Print Server wireless accessory is installed).
				●	Ethernet: View or change Ethernet connection settings.
				●	HP Web Services: View information to connect and print to the printer using HP Web
					Services (ePrint).
				●	Fax Number: View the printer fax number (fax models only).

6	Help	button	Touch the Help button to open the embedded help system.
7	Current time		Displays the current time.
8	Start Copy button		Touch the Start Copy button to start a copy job.
9	Copy count		The copy count indicates the number of copies that the printer is set to make.
10	Home-screen page indicator		Indicates the number of pages on the Home screen or in an application. The current page
			is highlighted. Swipe the screen sideways to scroll between pages.
11	Keyboard		Flow models include a physical keyboard. The keys are mapped to a language in the same
	(Flow models only)		way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard
			layout for the virtual keyboard changes, the keys on the physical keyboard are remapped
			to match the new settings.
			NOTE: In some locations, the printer comes with adhesive keyboard overlays to
			customize the keys for different languages.
12	Easy-access USB port		Insert a USB ash drive for printing or scanning without a computer or to update the
			printer firmware.
			NOTE: An administrator must enable this port before use.
13	Hardware integration pocket		For connecting accessory and third-party devices.
	(HIP)

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How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action		Description	Example
Touch		Touch an item on the screen to select that item	Touch the Settings icon to open the Settings app.
		or open that menu. Also, when scrolling through
		menus, brie y touch the screen to stop the
		scrolling.

Swipe	Touch the screen and then move your finger
	horizontally to scroll the screen sideways.

Swipe until the Settings app displays.

Scroll Touch the screen and then move your finger Scroll through the Settings app. vertically to scroll the screen up and down. When

scrolling through menus, brie y touch the screen to stop the scrolling.

8 Chapter 1 Printer overview

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Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp.

●Technical specifications

●Supported operating systems

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating environment range

Technical specifications

Table 1-2 Paper handling specifications

Paper handling features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
Tray 1 (100-sheet capacity)	Included	Included	Included
Tray 2 (550-sheet capacity)	Included	Included	Included
1 x 550-sheet paper feeder	Optional	Optional	Optional
NOTE: These models accepts up
to six optional 1 x 550-sheet
feeders
1 x 550-sheet paper feeder with	Optional	Optional	Optional
stand
1 x 550-sheet feeder plus 2,100-	Optional	Optional	Optional
sheet high-capacity feeder
3 x 550-sheet paper feeder with	Optional	Optional	Optional
stand
Envelope feeder cassette for	Optional	Optional	Optional
printing up to 75 envelopes
900-sheet 3-bin Stapling Mailbox	Not supported	Included with E62665hs	Included
Automatic duplex printing	Included	Included	Included

Table 1-3 Connectivity specifications

Connectivity features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
10/100/1000 Ethernet LAN	Included	Included	Included
connection with IPv4 and IPv6
Hi-Speed USB 2.0	Included	Included	Included

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Table 1-3 Connectivity specifications (continued)

Connectivity features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
Easy-access USB port for printing	Included	Included	Included
without a computer and upgrading
the firmware
Hardware Integration Pocket for	Included	Included	Included
connecting accessory and third-
party devices
HP Internal USB Ports	Optional	Optional	Optional
HP Jetdirect 2900nw Print Server	Optional	Optional	Optional
accessory for wireless connectivity
HP Jetdirect 3100w BLE/NFC/	Optional	Optional	Optional
Wireless Accessory for printing from
mobile devices
NOTE: Connected via the
Hardware Integration Pocket or the
rear host USB port. The
HP Jetdirect 3100w BLE/NFC/
Wireless Accessory requires the
HP Internal USB ports accessory.

Table 1-4 Print specifications

Print features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
Prints 52 pages per minute (ppm)	Included	Not Supported	Not Supported
on A4 and 55 ppm on letter-size
paper
Prints 61 ppm on A4 and 65 ppm on	Not Supported	Included	Included with E62665z
letter-size paper
Prints 71 ppm on A4 and 75 ppm on	Not supported	Not supported	Included with E62675z
letter-size paper
Easy-access USB printing (no	Included	Included	Included
computer required)
Store jobs in the printer memory to	Included	Included	Included
print later or print privately

10 Chapter 1 Printer overview

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Table 1-5 Copy and Scan specifications

Copy and Scan features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
NOTE: Copy and scan speeds are	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
subject to change. For the most
current information, go to
www.hp.com/support/
ljE62655mfp, www.hp.com/
support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp
Copies 52 pages per minute (ppm)	Included	Not supported	Not supported
on A4 and 55 ppm on letter-size
paper
Copies 61 ppm on A4 and 65 ppm	Not supported	Included	Included with E62665z
on letter-size paper
Copies 71 ppm on A4 and 75 ppm	Not supported	Not supported	Included with E62675z
on letter-size paper
Scans at 75 images per minute	Included	Included	Not supported
(ipm) (monochrome or color).
Scans at 120 ipm (monochrome	Not supported	Not supported	Included
and color).
Easy-access USB copying and	Included	Included	Included
scanning (no computer required)
150-page document feeder with	Included	Included	Included
electronic duplex copying and
scanning
HP EveryPage Technologies	Included	Included	Included
including ultrasonic multi-feed
detection
Embedded optical character	Included	Included	Included
recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer.
SMART Label feature provides	Included	Included	Included
paper-edge detection for automatic
page cropping
Automatic page orientation for	Included	Included	Included
pages that have at least 100
characters of text.
Automatic tone adjustment sets	Included	Included	Included
contrast, brightness, and
background removal for each page.

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Table 1-6 Digital Send specifications

Digital Send features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
Send documents to email, USB, and	Included	Included	Included
shared folders on a network
Send documents to SharePoint®	Included	Included	Included

Table 1-7 Memory specifications

Memory features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
1.75 GB base memory, expandable	Optional	Optional	Not supported
to 2.5 GB
2.25 GB base memory, expandable	Not supported	Not supported	Optional
to 3 GB

Table 1-8 Other specifications

Other features	Model E62655dn	Model E62665h, E62665hs	Model E62665z, E62675z
	(Product # 3GY14A)	(Product # 3GY16A, 3GY15A)	(Product # 3GY17A, 3GY18A)
Touchscreen control panel	Included	Included	Included
Retractable keyboard	Not supported	Not supported	Included
Mass storage: 320 GB HP High-	Optional	Included	Included
Performance Secure Hard Disk
Security: HP Trusted Platform	Included	Included	Included
Module for encrypting all data that
passes through the printer
Fax	Optional	Optional	Optional

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specific Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp to download the print driver or the software installer to install the HP print driver.

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

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1.Go to 123.hp.com/LaserJet.

2.Follow the steps provided to download the printer software.

Table 1-9 Supported operating systems and print drivers

Operating system	Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit	The “HP PCL 6” printer-specific print driver is installed for this
	operating system as part of the software installation.
Windows 8, 32-bit and 64-bit	The “HP PCL 6” printer-specific print driver is installed for this
	operating system as part of the software installation.
Windows 8.1, 32-bit and 64-bit	The “HP PCL-6” V4 printer-specific print driver is installed for this
	operating system as part of the software installation.
Windows 10, 32-bit and 64-bit	The “HP PCL-6” V4 printer-specific print driver is installed for this
	operating system as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit	The PCL 6 printer-specific print driver is available for download from
	the printer-support website. Download the driver, and then use the
	Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit	The PCL 6 printer-specific print driver is available for download from
	the printer-support website. Download the driver, and then use the
	Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit	The PCL 6 printer-specific print driver is available for download from
	the printer-support website. Download the driver, and then use the
	Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit	The PCL 6 printer-specific print driver is available for download from
	the printer-support website. Download the driver, and then use the
	Microsoft Add Printer tool to install it.
macOS 10.12 Sierra, macOS 10.13 High Sierra	Download HP Easy Start from 123.hp.com/LaserJet, and then use it
	to install the print driver.

NOTE: Supported operating systems can change.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-10 Minimum system requirements

Windows		macOS
●	Internet connection	●	Internet connection
●	Dedicated USB 1.1 or 2.0 connection or a network connection	●	Dedicated USB 1.1 or 2.0 connection or a network connection
●	2 GB of available hard-disk space	●	1.5 GB of available hard-disk space

●1 GB RAM (32-bit) or 2 GB RAM (64-bit)

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NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.

To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/ Remove Programs or Uninstall a Program to remove the service. The file name is HPSmartDeviceAgentBase.

Printer dimensions

Table 1-11 Dimensions for E62655dn, E62665h

Dimension	Printer fully closed	Printer fully opened
Height	640 mm (25.2 in)	865 mm (34.1 in)
Depth	558 mm (22 in)	805 mm (31.7 in)
Width	512 mm (20.15 in)	1,030 mm (40.5 in)
Weight (with toner	33.2 kg (73.2 lb)
cartridge)

Table 1-12 Dimensions for E62665hs, E62665z, E62675z

Dimension	Printer fully closed	Printer fully opened
Height	1,234 mm (48.5 in)	1,500 mm (59.1 in)
Depth	658 mm (25.9 in)	890 mm (35 in)
Width	661 mm (26 in)	1,030 mm (40.5 in)
Weight (with toner	64.3 kg (141.8 lb)
cartridge)

Table 1-13 Dimensions for the 1 x 550-sheet paper feeder

Dimension	Accessory fully closed	Accessory fully opened
Height	148 mm (5.8 in)	148 mm (5.8 in)
Depth	558 mm (22 in)	869 mm (34.2 in)
Width	512 mm (20.15 in)	617 mm (24.3 in)
Weight	6.8 kg (15 lb)

Table 1-14 Dimensions for the 1 x 550-sheet feeder with printer stand

Dimension	Accessory fully closed	Accessory fully opened
Height	478 mm (18.8 in)	478 mm (18.8 in)
Depth	658 mm (25.9 in)	1,050 mm (41.3 in)

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Table 1-14 Dimensions for the 1 x 550-sheet feeder with printer stand (continued)

Dimension	Accessory fully closed	Accessory fully opened
Width	660 mm (26 in)	980 mm (38.6 in)
Weight	19.28 kg (42.5 lb)

Table 1-15 Dimensions for the 3 x 550-sheet paper feeder with stand

Dimension	Accessory fully closed	Accessory fully opened
Height	450 mm (17.7 in)	450 mm (17.7 in)
Depth	657 mm (25.8 in)	984 mm (37.3 in)
Width	657 mm (25.8 in)	992 mm (39 in)
Weight	22.7 kg (50 lb)

Table 1-16 Dimensions for the 1 x 550-sheet feeder and 2,100-sheet HCI with stand

Dimension	Accessory fully closed	Accessory fully opened
Height	478 mm (18.8 in)	478 mm (18.8 in)
Depth	658 mm (25.9 in)	975 mm (38.4 in)
Width	660 mm (26 in)	980 mm (38.6 in)
Weight	24.5 kg (54 lb)

Table 1-17 Dimensions for the envelope feeder cassette

Dimension	Accessory fully closed	Accessory fully opened
Height	148 mm (5.8 in)	148 mm (5.8 in)
Depth	558 mm (22 in)	869 mm (34.2 in)
Width	512 mm (20.15 in)	617 mm (24.3 in)
Weight	6.9 kg (15.3 lb)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ ljE62675mfp for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

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Operating environment range

Table 1-18 Operating environment range

Environment	Recommended	Allowed
Temperature	17° to 25°C (62.6° to 77°F)	10° to 32.5°C (50° to 90.5°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% RH

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Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ ljE62675mfp for HP's all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

ENWW	Printer hardware setup and software installation 17

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2Paper trays

●Introduction

●Load paper to Tray 1 (multipurpose tray)

●Load paper to Tray 2 and the 550-sheet trays

●Load paper to the 2,100-sheet high-capacity input tray

●Load and print envelopes

●Load and print labels

●Configure the 900-sheet 3-bin Stapling Mailbox (Flow model)

For more information

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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19

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

20 Chapter 2 Paper trays

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