Hp M706 User Manual

LaserJet Pro M701/M706

User Guide

LaserJet Pro M706n

www.hp.com/support/ljM701

www.hp.com/support/ljM706

HP LaserJet Pro M701/M706

User Guide

Copyright and License

© 2014 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: BS602-90908

Edition 1, 3/2014

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

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Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Product introduction .....................................................................................................................................	1
Product comparison ..............................................................................................................................................	2
Product views ........................................................................................................................................................	4
Product front view ...............................................................................................................................	4
Product back view ...............................................................................................................................	5
Interface ports .....................................................................................................................................	6
Control panel layout ............................................................................................................................	7
Product hardware setup and software installation ..............................................................................................	8
2 Paper trays ...................................................................................................................................................	9
Load Tray 1 (multipurpose tray) .........................................................................................................................	10
Tray 1 paper orientation ...................................................................................................................	13
Load Tray 2 ..........................................................................................................................................................	15
Tray 2 paper orientation ...................................................................................................................	18
Load Tray 3 (M706n model only) ........................................................................................................................	19
Tray 3 paper orientation ...................................................................................................................	22
3 Parts, supplies, and accessories ...................................................................................................................	23
Order parts, accessories, and supplies ...............................................................................................................	24
Ordering .............................................................................................................................................	24
Parts and supplies .............................................................................................................................	24
Accessories ........................................................................................................................................	24
Replace the toner cartridge .................................................................................................................................	25
4 Print ...........................................................................................................................................................	29
Print tasks (Windows) ..........................................................................................................................................	30
How to print (Windows) .....................................................................................................................	30
Automatically print on both sides (Windows) ..................................................................................	32
Manually print on both sides (Windows) ..........................................................................................	33
Print multiple pages per sheet (Windows) .......................................................................................	34
Select the paper type (Windows) ......................................................................................................	35

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Additional print tasks ........................................................................................................................	35
Print tasks (Mac OS X) ..........................................................................................................................................	36
How to print (Mac OS X) .....................................................................................................................	36
Automatically print on both sides (Mac OS X) ..................................................................................	36
Manually print on both sides (Mac OS X) ..........................................................................................	36
Print multiple pages per sheet (Mac OS X) .......................................................................................	37
Select the paper type (Mac OS X) ......................................................................................................	37
Additional print tasks ........................................................................................................................	37
Mobile printing .....................................................................................................................................................	38
Wireless network printing .................................................................................................................	38
HP ePrint via email ............................................................................................................................	38
HP ePrint software ............................................................................................................................	38
AirPrint ...............................................................................................................................................	39
5 Manage the product .....................................................................................................................................	41
Change the product connection type (Windows) ................................................................................................	42
Configure IP network settings .............................................................................................................................	43
Printer sharing disclaimer .................................................................................................................	43
View or change network settings .....................................................................................................	43
Rename the product on a network ...................................................................................................	43
Manually configure IPv4 TCP/IP parameters from the control panel ..............................................	44
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................	45
HP Utility for Mac OS X .........................................................................................................................................	48
Open HP Utility ..................................................................................................................................	48
HP Utility features .............................................................................................................................	48
HP Web Jetadmin .................................................................................................................................................	50
Product security features ....................................................................................................................................	51
Set or change the product password using the HP Embedded Web Server ....................................	51
Economy settings ................................................................................................................................................	52
Print with EconoMode .......................................................................................................................	52
Set the Sleep Delay ...........................................................................................................................	52
Set the Auto Power Down delay .......................................................................................................	52
Update the firmware ...........................................................................................................................................	54
Method one: Update the firmware using the control panel .............................................................	54
Method two: Update the firmware using the Firmware Update Utility ............................................	54
6 Solve problems ...........................................................................................................................................	57
Customer support ................................................................................................................................................	58
Restore the factory-set defaults ........................................................................................................................	59
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ......................	60
Change the “Very Low” settings .......................................................................................................	60

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Order supplies ...................................................................................................................................	60
Product does not pick up paper or misfeeds ......................................................................................................	61
The product does not pick up paper .................................................................................................	61
The product picks up multiple sheets of paper ................................................................................	61
Clear jams ............................................................................................................................................................	62
Jam locations ....................................................................................................................................	62
Experiencing frequent or recurring paper jams? ..............................................................................	62
Clear jams in Tray 1 ...........................................................................................................................	63
Clear jams in Tray 2 ...........................................................................................................................	65
Clear jams in Tray 3 (M706n model only) .........................................................................................	69
Clear jams in the toner-cartridge area .............................................................................................	72
Clear jams in the rear door and fuser area .......................................................................................	74
Clear jams in the output bin ..............................................................................................................	76
Clear jams in the optional duplexer (M706n model only) ................................................................	78
Improve print quality ...........................................................................................................................................	79
Print from a different software program .........................................................................................	79
Check the paper-type setting for the print job .................................................................................	79
Check the paper type setting (Windows) .......................................................................	79
Check the paper type setting (Mac OS X) ........................................................................	79
Check the toner-cartridge status ......................................................................................................	80
Print a cleaning page .........................................................................................................................	80
Visually inspect the toner cartridge for damage ..............................................................................	81
Check paper and the printing environment ......................................................................................	81
Step one: Use paper that meets HP specifications ........................................................	81
Step two: Check the environment ..................................................................................	81
Check other print job settings ...........................................................................................................	82
Check the EconoMode settings .......................................................................................	82
Try a different print driver ................................................................................................................	82
Solve wired network problems ...........................................................................................................................	84
Poor physical connection ..................................................................................................................	84
The computer is using the incorrect IP address for the product ......................................................	84
The computer is unable to communicate with the product .............................................................	84
The product is using incorrect link and duplex settings for the network ........................................	85
New software programs might be causing compatibility problems ................................................	85
The computer or workstation might be set up incorrectly ..............................................................	85
The product is disabled, or other network settings are incorrect ...................................................	85
Index .............................................................................................................................................................	87

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1 Product introduction

●Product comparison

●Product views

●Product hardware setup and software installation

For more information:

In the US, go to www.hp.com/support/ljM701 or www.hp.com/support/ljM706.

Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

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1

Product comparison

Model name	M701a	M701n	M706n
Model	B6S00A	B6S01A	B6S02A
number
Paper	Tray 1 (100-sheet multipurpose tray)
handling
	Tray 2 (250-sheet input tray)
	Tray 3 (500-sheet input tray accessory)		Optional
	250-sheet output bin
	Duplex printing accessory		Optional
Supported	Windows XP, 32-bit (Service Pack 2 and higher)
operating
systems	Windows Vista, 32-bit and 64-bit
	Windows 7, 32-bit and 64-bit
	Windows 8 and 8.1, 32-bit and 64-bit (print driver only)
	Windows Server 2003, 32-bit and 64-bit (print driver
	only)
	Windows Server 2003 R2, 32-bit (print driver only)
	Windows Server 2008, 32-bit and 64-bit (Service Pack 2;
	print driver only)
	Windows Server 2008 R2, 32-bit and 64-bit (print driver
	only)
	Windows Server 2012 (print driver only)
	Windows Server 2012 R2 (print driver only)
	Mac OS X v10.6, OS X v10.7 Lion, OS X v10.8 Mountain
	Lion, and OS X v10.9 Mavericks
Supported	The HP PCL 6 print driver is included on the in-box CD as
print drivers	the default print driver. It is automatically installed
	unless you select a different one.
	For more information and additional driver options, go to
	www.hp.com/support.
Connectivity	Hi-Speed USB 2.0
	10/100 Ethernet LAN connection
Memory	256 MB DDR3 RAM
Control-	Two-line LCD screen
panel display

Two-line LCD screen with ePrint button

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Model name	M701a	M701n	M706n
Model	B6S00A	B6S01A	B6S02A
number
Print	Prints 31 pages per minute (ppm) on A4-size paper, prints
	30 ppm on Letter-size paper, and prints 15 ppm on A3-
	size paper

Prints 35 ppm on A4-size and Letter-size paper, prints 18.5 ppm on A3-size paper

Print resolution is up to 1200x1200 dpi

Supports HP ePrint

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Product views

Product front view

7	8	1	2

6

3

4

5

1Control panel

2On/off button

3Tray 1 (pull the handles on the sides to open)

4Tray 2

5Optional Tray 3 (M706n model only)

6Latch to open the front door (access to the toner cartridge)

NOTE: The serial number and model number label is on the inside of the front door.

7Output-bin extension for long paper

8Output bin

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Product back view

1

4

2

3

1Rear door (provides access for clearing jams)

2Duplex unit door

3Power connection

4Port cover

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Interface ports

1

2

1Network port (M701n and M706n models only)

2Hi-Speed USB 2.0 port

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Control panel layout

1Control-panel display: The display provides information about the product. Use the menus on the display to establish product settings.

2Attention light (amber): The Attention light blinks when the product requires user attention.

3Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print data, or when the product is in sleep mode.

4Backbutton: Use this button for the following actions:

●Exit the control-panel menus.

●Scroll back to a previous menu in a submenu list.

●Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

5Cancel button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control-panel menus.

6Left arrowbutton: Use this button to navigate through the menus or to decrease a value that appears on the display.

7OK button: Press the OK button for the following actions:

●Open the control-panel menus.

●Open a submenu displayed on the control-panel display.

●Select a menu item.

●Clear some errors.

●Begin a print job in response to a control-panel prompt (for example, when the message Press OK to continue appears on the control-panel display).

8Right arrow button: Use this button to navigate through the menus or to increase a value that appears on the display.

9ePrintbutton: This button provides quick access to HP ePrint features. HP ePrint is a tool that prints documents by using any email-enabled device to send them to the product email address.

(M701n and M706n models only)

10On/off button: This button provides power to the product.

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Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

In the US, go to www.hp.com/support/ljM701 or www.hp.com/support/ljM706 for HP's all-inclusive help for your product.

Outside the US, follow these steps:

1.Go to www.hp.com/support.

2.Select your country/region.

3.Click Troubleshooting.

4.Enter the product name (HP LaserJet Pro M701/M706), and then select Search. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

8 Chapter 1 Product introduction

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2 Paper trays

●Load Tray 1 (multipurpose tray)

●Load Tray 2

●Load Tray 3 (M706n model only)

For more information:

In the US, go to www.hp.com/support/ljM701 or www.hp.com/support/ljM706.

Outside the US, go to www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

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Load Tray 1 (multipurpose tray)

NOTE: Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. It supports cut sheet paper weight 60–199 g/m2 (16–53 lb); labels and transparencies 0.10 to 0.14 mm thick (4.7 to 5 mils thick); envelopes weight 60 to 90 g/m2 (16 to 24 lb); and postcards weight 135 to 176 g/m2 (36-47 lb).

For information about the correct paper orientation for loading paper in this tray, see Tray 1 paper orientation on page 13.

1.Open Tray 1 by grasping the handles on each side of the tray and pulling down.

2. Slide out the tray extension.

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3.For long paper, fold out the tray extension to support the paper.

4.Adjust the paper guides.

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Load Tray 1 (multipurpose tray) 11

5.Load the paper into the tray. Make sure that the

paper fits under the tabs and below the maximum-height indicators.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see Tray 1 paper orientation on page 13.

6.Adjust the paper guides so that they lightly touch the paper stack but do not bend the paper.

NOTE: To avoid jams, do not add paper to Tray 1 while the product is printing. Do not close Tray 1 while the product is printing.

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Tray 1 paper orientation

Paper type	Paper size	How to load paper
Cut sheet paper	Letter, A4, A5, B5, Executive, 16K, and	Long edge leading into the product
	custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Short edge leading into the product
and custom sizes

Preprinted, prepunched, or letterhead	Letter, A4, A5, B5, Executive, 16K, and
	custom sizes

Face-up

Long edge leading into the product with the top of the page to the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Face-up
and custom sizes	Top edge leading into the product

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Paper type	Paper size	How to load paper
Labels	Any compatible label size	Face up

Envelopes

Any compatible envelope size

Face-up

Top edge toward the right of the tray, postage end entering the product last

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Load Tray 2

Tray 2 holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).

For information about the correct paper orientation for loading paper in this tray, see Tray 2 paper orientation on page 18.

CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 2. Print these types of paper only from Tray 1.

1.Pull the tray out and lift up slightly to remove it

completely from the product.

NOTE: Do not open the tray while it is in use.

2.Pinch the release that is located on the left guide and slide the side guides to the correct paper size.

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3.If you are loading B4, A3, 11 x 17, Legal, or Oficio 8.5 x 13 size paper, unlock the rear tray guide using the slide lock at the back of the tray.

4.Adjust the tray length to the correct paper size.

5.Load paper into the tray. Check the paper to make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see Tray 2 paper orientation on page 18.

NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an error message might display during printing or the paper might jam.

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6.Slide the tray completely into the product.

7.On the product control panel, follow the onscreen message to configure the paper tray. If you miss the control panel message, complete the following steps to configure the tray.

a.On the product control panel, press the OK button.

b.Open the following menus: System Setup

Paper Setup Tray 2

c.Open the Paper Size menu, select the correct size, and then press the OK button.

d.Open the Paper Type menu, select the correct type, and then press the OK button.

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Tray 2 paper orientation

Paper type	Paper size	How to load paper
Cut sheet paper	Letter, A4, A5, B5, Executive, 16K, and	Long edge along the front of the tray
	custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Long edge along the side of the tray
and custom sizes

Preprinted, prepunched, or letterhead	Letter, A4, A5, B5, Executive, 16K, and	Face-down
	custom sizes	Top edge at the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Face-down
and custom sizes	Top edge at the front of the tray

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Load Tray 3 (M706n model only)

Optional Tray 3 holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).

For information about the correct paper orientation for loading paper in this tray, see Tray 3 paper orientation on page 22.

NOTE: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1.

1. Pull the tray out and lift up slightly to remove it completely from the product.

NOTE: Do not open the tray while it is in use.

3

2.Pinch the release that is located on the left guide and slide the side guides to the correct paper size.

3

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3.Adjust the paper length to the correct paper size.

4.Load paper into the tray. Check the paper to make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see Tray 3 paper orientation on page 22.

NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an error message might display during printing or the paper might jam.

3

3

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5.Slide the tray completely into the product.

3

6.On the product control panel, follow the onscreen message to configure the paper tray. If you miss the control panel message, complete the following steps to configure the tray.

a.On the product control panel, press the OK button.

b.Open the following menus: System Setup

Paper Setup Tray 3

c.Open the Paper Size menu, select the correct size, and then press the OK button.

d.Touch Paper Type menu, select the correct type, and then press the OK button.

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Tray 3 paper orientation

Paper type	Paper size	How to load paper
Cut sheet paper	Letter, A4, A5, B5, Executive, 16K, and	Long edge along the front of the tray
	custom sizes

	3
A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Long edge along the side of the tray
and custom sizes

3

Preprinted, prepunched, or letterhead	Letter, A4, A5, B5, Executive, 16K, and	Face-down
	custom sizes	Top edge at the right of the tray

3

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,	Face-down
and custom sizes	Top edge at the front of the tray

3

22 Chapter 2 Paper trays

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