HP - USB Flash / SD Memory
Getting Help Guide
Review the online Frequently Asked Questions (FAQs)
Check the online FAQs that are under Manuals on the Flash Drive model support page.
Customer Support by Telephone:
No telephone support is available for the USB Flash Drives. DO NOT call 1.800.hpinvent for technical support.
Customer Support by E-mail:
Technical support for the HP USB Flash Drives and SD Memory cards can be contacted by writing to hpsupport@pny.com. Before sending your support request, please include the following in your e-mail:
•Model number of your product (example: v125w or c325w).
Your PC / Notebook DEVICE MANAGER will display the model number of your flash drive. See image below for an example:
•Your PC / Notebook system information including Operating System. Be as detailed as possible so that a support agent can do the necessary research before replying to your service request.
•Date of Purchase
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