Hp M507 User Manual

LaserJet Enterprise M507

User Guide

www.hp.com/videos/LaserJet

www.hp.com/support/ljM507

HP LaserJet Enterprise M507

User Guide

Copyright and License

© Copyright 2019 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 4/2019

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................	1
Warning icons ............................................................................................................................................................................	1
Potential shock hazard ............................................................................................................................................................	3
Printer views ..............................................................................................................................................................................	4
Printer front view .................................................................................................................................................	4
Printer back view ..................................................................................................................................................	5
Interface ports ......................................................................................................................................................	5
Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models) .........................	6
Control-panel view (touchscreen, x models only) ..........................................................................................	9
How to use the touchscreen control panel ...............................................................................	10
Printer specifications .............................................................................................................................................................	12
Technical specifications ....................................................................................................................................	12
Supported operating systems .........................................................................................................................	13
Mobile printing solutions ..................................................................................................................................	15
Printer dimensions ............................................................................................................................................	15
Power consumption, electrical specifications, and acoustic emissions ....................................................	16
Operating-environment range ........................................................................................................................	17
Printer hardware setup and software installation ............................................................................................................	17
2 Paper trays ..............................................................................................................................................................................................	19
Introduction .............................................................................................................................................................................	19
Load paper to Tray 1 .............................................................................................................................................................	20
Load paper to Tray 1 (multipurpose tray) .....................................................................................................	20
Tray 1 paper orientation ...................................................................................................................................	21
Use alternative letterhead mode ....................................................................................................................	22
Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	22
Load paper to Tray 2 and the 550-sheet trays .................................................................................................................	23
Load paper to Tray 2 and the 550-sheet trays ............................................................................................	23
Tray 2 and the 550-sheet trays paper orientation ......................................................................................	25
Use alternative letterhead mode ....................................................................................................................	22
Enable Alternative Letterhead Mode by using the printer control-panel menus ...............	22
Load and print envelopes .....................................................................................................................................................	27

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Print envelopes ..................................................................................................................................................	27
Envelope orientation .........................................................................................................................................	27
Load and print labels .............................................................................................................................................................	28
Manually feed labels .........................................................................................................................................	28
Label orientation ...............................................................................................................................................	28
3 Supplies, accessories, and parts ..........................................................................................................................................................	29
Order supplies, accessories, and parts ...............................................................................................................................	30
Ordering ..............................................................................................................................................................	30
Supplies and accessories .................................................................................................................................	30
Customer self-repair parts ...............................................................................................................................	31
onfigure the HP toner-cartridge-protection supply settings ........................................................................................	32
Introduction ........................................................................................................................................................	32
Enable or disable the Cartridge Policy feature .............................................................................................	33
Use the printer control panel to enable the Cartridge Policy feature ...................................	33
Use the printer control panel to disable the Cartridge Policy feature ..................................	33
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature .............	33
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............	34
Troubleshoot Cartridge Policy control panel error messages ...............................................	35
Enable or disable the Cartridge Protection feature ......................................................................................	36
Use the printer control panel to enable the Cartridge Protection feature ...........................	36
Use the printer control panel to disable the Cartridge Protection feature ..........................	36
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .....	37
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature ....	38
Troubleshoot Cartridge Protection control panel error messages .......................................	38
Replace the toner cartridge ..................................................................................................................................................	40
Cartridge information .......................................................................................................................................	40
Remove and replace the cartridge ..................................................................................................................	41
4 Print ..........................................................................................................................................................................................................	45
Print tasks (Windows) ............................................................................................................................................................	46
How to print (Windows) ....................................................................................................................................	46
Automatically print on both sides (Windows) ...............................................................................................	46
Manually print on both sides (Windows) ........................................................................................................	47
Print multiple pages per sheet (Windows) ....................................................................................................	47
Select the paper type (Windows) ....................................................................................................................	48
Additional print tasks ........................................................................................................................................	49
Print tasks (macOS) ...............................................................................................................................................................	50
How to print (macOS) ........................................................................................................................................	50
Automatically print on both sides (macOS) ...................................................................................................	50
Manually print on both sides (macOS) ...........................................................................................................	50

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Print multiple pages per sheet (macOS) ........................................................................................................	51
Select the paper type (macOS) ........................................................................................................................	51
Additional print tasks ........................................................................................................................................	49
Store print jobs on the printer to print later or print privately ........................................................................................	53
Introduction ........................................................................................................................................................	53
Create a stored job (Windows) .........................................................................................................................	53
Create a stored job (macOS) ............................................................................................................................	54
Print a stored job ...............................................................................................................................................	55
Delete a stored job ............................................................................................................................................	56
Delete a job that is stored on the printer ..................................................................................	56
Change the job storage limit .......................................................................................................	56
Information sent to printer for Job Accounting purposes ...........................................................................	56
Mobile printing ........................................................................................................................................................................	57
Introduction ........................................................................................................................................................	57
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................	58
Enable wireless printing ...............................................................................................................	58
Change the Wi-Fi Direct name ....................................................................................................	58
HP ePrint via email ............................................................................................................................................	59
AirPrint .................................................................................................................................................................	60
Android embedded printing .............................................................................................................................	60
Print from a USB ash drive .................................................................................................................................................	61
Enable the USB port for printing .....................................................................................................................	62
Method one: Enable the USB port from the printer control panel ........................................	62
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) ..............................................................................................................	62
Print USB documents ........................................................................................................................................	64
Print USB documents (keypad control panel) ..........................................................................	64
Print USB documents (touchscreen control panel) .................................................................	64
Print using high-speed USB 2.0 port (wired) .....................................................................................................................	66
Enable the high-speed USB port for printing ................................................................................................	67
Method one: Enable the high-speed USB 2.0 port from the printer control panel
menus .............................................................................................................................................	67
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web
Server (network-connected printers only) ................................................................................	67
5 Manage the printer .................................................................................................................................................................................	69
Advanced configuration with the HP Embedded Web Server (EWS) .............................................................................	70
Introduction ........................................................................................................................................................	70
How to access the HP Embedded Web Server (EWS) ..................................................................................	70
HP Embedded Web Server features ...............................................................................................................	72
Information tab .............................................................................................................................	72

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General tab ....................................................................................................................................	72
Print tab ..........................................................................................................................................	73
Supplies tab ...................................................................................................................................	74
Troubleshooting tab .....................................................................................................................	74
Security tab ....................................................................................................................................	74
HP Web Services tab .....................................................................................................................	75
Networking tab ..............................................................................................................................	75
Other Links list ...............................................................................................................................	77
onfigure IP network settings ..............................................................................................................................................	78
Printer sharing disclaimer ................................................................................................................................	78
View or change network settings ...................................................................................................................	78
Rename the printer on a network ...................................................................................................................	79
Manually configure IPv4 TCP/IP parameters from the control panel ........................................................	80
Manually configure IPv6 TCP/IP parameters from the control panel ........................................................	80
Link speed and duplex settings .......................................................................................................................	81
Printer security features .......................................................................................................................................................	82
Introduction ........................................................................................................................................................	82
Security statements ..........................................................................................................................................	82
Assign an administrator password .................................................................................................................	83
Use the HP Embedded Web Server (EWS) to set the password ............................................	83
Provide user access credentials at the printer control panel .................................................	84
IP Security ...........................................................................................................................................................	84
Encryption support: HP High Performance Secure Hard Disks ..................................................................	84
Lock the formatter ............................................................................................................................................	84
Energy-conservation settings ..............................................................................................................................................	85
Print with EconoMode .......................................................................................................................................	86
onfigure EconoMode from the print driver .............................................................................	86
onfigure EconoMode from the printer control panel ............................................................	86
Set the sleep timer and configure the printer to use 1 watt or less of power .........................................	86
HP Web Jetadmin ...................................................................................................................................................................	87
Software and firmware updates ..........................................................................................................................................	87
6 Solve problems .......................................................................................................................................................................................	89
Customer support ..................................................................................................................................................................	90
Control panel help system ....................................................................................................................................................	90
Reset factory settings ...........................................................................................................................................................	92
Introduction ........................................................................................................................................................	92
Method one: Reset factory settings from the printer control panel .........................................................	92
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) ......................................................................................................................................................	92
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .................................	94

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Change the “Very Low” settings ......................................................................................................................	95
Change the “Very Low” settings at the control panel .............................................................	95
For printers with fax capability ...................................................................................................	95
Order supplies ....................................................................................................................................................	95
Printer does not pick up paper or misfeeds .......................................................................................................................	96
Introduction ........................................................................................................................................................	96
The printer does not pick up paper .................................................................................................................	96
The printer picks up multiple sheets of paper ..............................................................................................	98
Clear paper jams ..................................................................................................................................................................	102
Introduction ......................................................................................................................................................	102
Paper jam locations ........................................................................................................................................	102
Auto-navigation for clearing paper jams .....................................................................................................	103
Experiencing frequent or recurring paper jams? .......................................................................................	103
Clear paper jams in tray 1—13.A1 ...............................................................................................................	103
Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 ....................................	106
Clear paper jams in the output bin—13.E1 ................................................................................................	109
Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX ..........................................................................	110
Clear paper jams in the toner-cartridge area ..............................................................................................	114
Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................	116
Resolve print-quality problems .........................................................................................................................................	118
Introduction ......................................................................................................................................................	118
Troubleshoot print quality .............................................................................................................................	119
Update the printer firmware .....................................................................................................	119
Print from a different software program ................................................................................	119
Check the paper-type setting for the print job ......................................................................	120
Check the paper type setting on the printer .....................................................	120
Check the paper type setting (Windows) ...........................................................	120
Check the paper type setting (macOS) ...............................................................	120
Check toner-cartridge status ....................................................................................................	121
Step one: Print the supplies status page ...........................................................	121
Step two: Check supplies status ..........................................................................	121
Print a cleaning page ..................................................................................................................	121
Visually inspect the toner cartridge or cartridges .................................................................	122
Check paper and the printing environment ............................................................................	123
Step one: Use paper that meets HP specifications ..........................................	123
Step two: Check the environment .......................................................................	123
Step three: Set the individual tray alignment ....................................................	123
Try a different print driver .........................................................................................................	124
Check the EconoMode settings ................................................................................................	124
Adjust print density ....................................................................................................................	125
Troubleshoot image defects .....................................................................................................	125

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Solve wired network problems ..........................................................................................................................................	133
Introduction ......................................................................................................................................................	133
Poor physical connection ...............................................................................................................................	133
The computer is unable to communicate with the printer .......................................................................	133
The printer is using incorrect link and duplex settings for the network .................................................	134
New software programs might be causing compatibility problems .......................................................	134
The computer or workstation might be set up incorrectly .......................................................................	134
The printer is disabled, or other network settings are incorrect .............................................................	134
Solve wireless network problems .....................................................................................................................................	135
Introduction ......................................................................................................................................................	135
Wireless connectivity checklist ......................................................................................................................	135
The printer does not print after the wireless configuration completes .................................................	136
The printer does not print, and the computer has a third-party firewall installed ...............................	136
The wireless connection does not work after moving the wireless router or printer ..........................	136
Cannot connect more computers to the wireless printer .........................................................................	137
The wireless printer loses communication when connected to a VPN ...................................................	137
The network does not appear in the wireless networks list ....................................................................	137
The wireless network is not functioning .....................................................................................................	137
Reduce interference on a wireless network ................................................................................................	138
Index ...........................................................................................................................................................................................................	139

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1Printer overview

Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information.

●Warning icons

●Potential shock hazard

●Printer views

●Printer specifications

●Printer hardware setup and software installation For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM507.

For more information:

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon definitions.

●Caution: Electric shock

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●Caution: Hot surface

●Caution: Keep body parts away from moving parts

●Caution: Sharp edge in close proximity

●Warning

2 Chapter 1 Printer overview

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Potential shock hazard

Review this important safety information.

●Read and understand these safety statements to avoid an electrical shock hazard.

●Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

●Read and understand all instructions in the user guide. Observe all warnings and instructions marked on the product.

●Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

●Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

●Unplug this product from wall outlets before cleaning.

●Do not install or use this product near water or when you are wet.

●Install the product securely on a stable surface.

●Install the product in a protected location where no one can step on or trip over the power cord.

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Printer views

Identify certain parts of the printer and the control panel.

●Printer front view

●Printer back view

●Interface ports

●Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models)

●Control-panel view (touchscreen, x models only)

Printer front view

Use the diagram to locate important components on the printer.

1Top cover (access to the toner cartridge)

2Easy-access USB port

Insert a USB ash drive for printing without a computer or to update the printer firmware.

NOTE: An administrator must enable this port before use.

3Output bin

4n/off button

52.7-in QVGA LCD color display with 24-key pad (n and dn models)

6Hardware integration pocket for connecting accessory and third-party devices

NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port inside the HIP is not functional otherwise.

7Formatter cover

8Tray 2

9Model name

10Tray 1

11Control panel with color touchscreen display (x models only)

121 x 550-sheet paper feeder, Tray 3 (included with the x model, optional for the other models)

NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5). Tray 3 is included with the x model.

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Printer back view

Use the diagram to locate important components on the printer.

1Rear door (access for clearing jams)

2Serial number and product number label

3Top-cover-release button

4Dust cover for Tray 2 ips up when legal-size paper is loaded)

5Power connection

6Formatter (contains the interface ports)

Interface ports

Use the diagram to identify the printer interface ports.

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1

2 3

4

1Slot for a cable-type security lock

2Local area network (LAN) Ethernet 10/100/1000 network port

3Hi-Speed USB 2.0 printing port

4USB port for connecting external USB devices (this port might be covered) NOTE: For easy-access USB printing, use the USB port near the control panel.

Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models)

Use the 2-line control panel to obtain printer and job status information and to configure the printer.

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		1		2
					3
	19				4
					5
					6
					7
					8
	18				9
					10
					11
	17				12
		16	15	14	13

1	Reset button		Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
			and restore the default settings (including the language and keyboard layout).
2	Sign In or Sign Out button		Select the Sign In button to open the Sign In screen.
			Select the Sign Out button to sign out of the printer. The printer restores all options to the default
			settings.
3	Applications area		Select any of the icons to open the application. Swipe the screen sideways to access more applications.
			NOTE: The available applications vary by printer. The administrator can configure which applications
			appear and the order in which they appear.
4	Home	button	Select the Home	button to return to the Home screen.

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5	Information		button	Select the Information			button to access a screen that provides access to several types of printer
				information. Select the buttons at the bottom of the screen for the following information:
				●	Display Language: Change the language setting for the current user session.
				●	Sleep Mode: Place the printer into sleep mode.
				●	Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
					other device with Wi-Fi.
				●	Wireless: View or change wireless connection settings (wireless models only).
				●	Ethernet: View or change Ethernet connection settings.
				●	HP Web Services: View information to connect and print to the printer using HP Web Services
					(ePrint).

6	Help	button		Provides a list of help topics or information about a topic when using the Home screen, an app, an
				option, or a feature.
7	Back	button		Backs up one level in the menu tree.
8	Up arrow		button	Navigates to the previous item or widget in the list, or increases the value of numeric items.
9	Message Center			Displays the Message Center.
	button
10	Left arrow		button	Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases
				the value of numeric items.
11	OK button			Accepts the selected value for an item, activates a focused button, opens the keyboard to edit the
				focused text field, or activates similar selection actions.
12	Right arrow		button	Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items.
13	Start	button		Starts the print job.
14	Down arrow		button	Navigates to the next item or widget in the list, or decreases the value of numeric items.
15	Cancel	button		Pauses the printer and opens Active Jobs. From the Active Jobs screen, the user can cancel the job or
				resume printing.
16	Clear	button		Clears the entire entry in an input field.
17	Sign In or Sign Out button			Press the Sign In button to opent the Sign In screen.
				Press the Sign Out button to sign out of the printer. The printer restores all options to the default
				settings.
18	Numeric keypad			Enters numeric values.
19	Home-screen page			Indicates the number of pages on the Home screen or Home screen folder. The current page is
	indicator			highlighted. Swipe the screen sideways to scroll between pages.

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Control-panel view (touchscreen, x models only)

Use the touchscreen control panel to obtain printer and job status information and to configure the printer.

●How to use the touchscreen control panel

NOTE: Tilt the control panel for easier viewing.

Return to the Home screen at any time by selecting the Homebutton at the bottom of the printer control panel.

NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ljM507. Select Manuals, and then select General reference.

NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

1

2

3

4

5

6

7

8

1	Reset button			Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
				and restore the default settings (including the language and keyboard layout).
2	Sign In or Sign Out button			Select the Sign In button to open the Sign In screen.
				Select the Sign Out button to sign out of the printer. The printer restores all options to the default
				settings.
				NOTE: This button displays only if the administrator has configured the printer to require permission
				for access to features.
3	Information		button	Select the Information		button to access a screen that provides access to several types of printer
				information. Select the buttons at the bottom of the screen for the following information:

●Display Language: Change the language setting for the current user session.

●Sleep Mode: Place the printer into sleep mode.

●Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device with Wi-Fi.

●Wireless: View or change wireless connection settings (some models require an optional wireless accessory).

●Ethernet: View or change Ethernet connection settings.

●HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint).

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4	Help	button	Select the Help	button to open the embedded help system.
			The system provides a list of help topics or information about a topic when using the Home screen, an
			app, an option, or a feature.
5	Current time		Displays the current time.
6	Applications area		Select any of the icons to open the application. Swipe the screen sideways to access more applications.
			NOTE: The available applications vary by printer. The administrator can configure which applications
			appear and the order in which they appear.
7	Home-screen page		Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
	indicator		Swipe the screen sideways to scroll between pages.
8	Home	button	Select the Home	button to return to the Home screen.

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action		Description	Example
Touch		Touch an item on the screen to select that item	Touch the Settings icon to open the Settings app.
		or open that menu. Also, when scrolling through
		menus, brie y touch the screen to stop the
		scrolling.

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Action		Description	Example
Swipe		Touch the screen and then move your finger	Swipe until the Settings app displays.
		horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your finger Scroll through the Settings app. vertically to scroll the screen up and down. When

scrolling through menus, brie y touch the screen to stop the scrolling.

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Printer specifications

Use the printer specifications to set up and operate the printer.

●Technical specifications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating-environment range

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM507.

Technical specifications

Model name		M507n	M507dn	M507x
Product number		1PV86A	1PV87A	1PV88A
Paper handling	Tray 1 (100-sheet capacity)	Included	Included	Included
	Tray 2 (550-sheet capacity)	Included	Included	Included
	Tray 3 (550-sheet capacity)	Optional	Optional	Included
	NOTE: The printer is limited to a
	total of five input trays, including
	combination of MP tray, main
	cassette, and stackable, 2,300
	pages max. input.
	Automatic duplex printing	Not available	Included	Included
Connectivity	10/100/1000 Ethernet LAN	Included	Included	Included
	connection with IPv4 and IPv6
	Hi-Speed USB 2.0	Included	Included	Included
	Print server for wireless network	Included	Included	Included
	connectivity
	Walk-up USB port	Included	Included	Included
	Hardware Integration Pocket for	Included	Included	Included
	connecting accessory and third-
	party devices
	Bluetooth Low Energy (BLE) for	Not available	Not available	Included
	printing from mobile devices
	HP Internal USB Ports	Optional	Included	Included
	HP Jetdirect 3100w BLE/NFC/	Optional	Optional	Optional
	Wireless Accessory
	HP Jetdirect 2900nw Print Server	Not available	Optional	Optional
	accessory for wireless connectivity

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Model name		M507n	M507dn	M507x
Product number		1PV86A	1PV87A	1PV88A
Memory	1 GB base memory	Included	Included	Included
	NOTE: The base memory is
	expandable to 2 GB by adding a
	DIMM memory module.
Mass storage	Encrypted FIPS HDD	Optional	Optional	Optional
Security	HP Trusted Platform Module for	Optional	Optional	Optional
	encrypting all data that passes
	through the printer
Control-panel display and input	Control panel with color graphical	Included	Included	Not available
	display and keypad
	Color touchscreen control panel	Not available	Not available	Included
Print	Prints 43 pages per minute (ppm)	Included	Included	Included
	on A4 and 45 ppm letter-size paper
	USB printing	Included	Included	Included
	Mobile/cloud printing	Optional	Optional	Optional
	Store jobs in the printer memory to	Included	Included	Included
	print later or print privately
	(Requires a 16 GB or greater USB
	thumb drive.)

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specific Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer, www.hp.com/support/ljM507, to download the print driver or the software installer to install the HP print driver

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1.Go to 123.hp.com/LaserJet.

2.Follow the steps provided to download the printer software.

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Table 1-1 Supported operating systems and print drivers

Operating system	Print driver installed (for Windows, or the	Notes
	installer on the web for macOS)
Windows 7, 32-bit and 64-bit	The "HP PCL 6" printer-specific print driver is
	installed for this operating system as part of
	the software installation.
Windows 8, 32-bit and 64-bit	The "HP PCL 6" printer-specific print driver is	Windows 8 RT support is provided through
	installed for this operating system as part of	Microsoft IN OS Version 4, 32-bit driver.
	the software installation.
Windows 8.1, 32-bit and 64-bit	The "HP PCL-6" V4 printer-specific print	Windows 8.1 RT support is provided through
	driver is installed for this operating system	Microsoft IN OS Version 4, 32-bit driver.
	as part of the software installation.
Windows 10, 32-bit and 64-bit	The "HP PCL-6" V4 printer-specific print
	driver is installed for this operating system
	as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit	The PCL 6 printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.
Windows Server 2012, 64-bit	The PCL 6 printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.
Windows Server 2012 R2, 64-bit	The PCL 6 printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.
Windows Server 2016, 64-bit	The PCL 6 printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.

macOS 10.12 Sierra, macOS 10.13 High Sierra

Download HP Easy Start from 123.hp.com/ LaserJet, and then use it to install the print driver.

NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/ljM507 for HP's all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

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Table 1-2 Minimum system requirements

Windows		macOS
●	Internet connection	●	Internet connection
●	Dedicated USB 1.1 or 2.0 connection or a network connection	●	Dedicated USB 1.1 or 2.0 connection or a network connection
●	2 GB of available hard-disk space	●	1.5 GB of available hard-disk space

●1 GB RAM (32-bit) or 2 GB RAM (64-bit)

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.

To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The file name is HPSmartDeviceAgentBase.

Mobile printing solutions

HP offers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported.

●Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w NFC/BLE Wireless accessory installed)

●Wireless Station (wireless models only, with HP Jetdirect 3100w NFC/BLE Wireless accessory or HP 2900nw wireless print server installed)

●HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●HP Smart app

●Google Cloud Print

●AirPrint

●Android Printing

●HP Roam

Printer dimensions

Table 1-3 Dimensions for the M507n and M507dn models

	Printer fully closed	Printer fully opened
Height	296 mm (11.7 in)	296 mm (11.7 in)

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Table 1-3 Dimensions for the M507n and M507dn models (continued)

	Printer fully closed	Printer fully opened
Depth	Tray 2 dust cover closed:376 mm (14.8 in)	569 mm (22.4 in)
	Tray 2 dust cover open:444 mm (17.5 in)
Width	410 mm (16.1 in)	410 mm (16.1 in)
Weight	12 kg (26.5 lb)

Table 1-4 Dimensions for the M507x models

	Printer fully closed	Printer fully opened
Height	415 mm (16.3 in)	487 mm (19.2 in)
Depth	Tray 2 dust cover closed:376 mm (14.8 in)	569 mm (22.4 in)
	Tray 2 dust cover open:444 mm (17.5 in)
Width	410 mm (16.1 in)	410 mm (16.1 in)
Weight	13.4 kg (29.5 lb)

Table 1-5 Dimensions for the 1 x 550-sheet paper feeder

Height	130 mm	(5.1 in)
Depth	Tray closed: 376 mm (14.8 in)
	Tray opened: 569 mm (22.4 in)
Width	410 mm	(16.1 in)
Weight	1.4 kg (3 lb)

Table 1-6 Dimensions for the cabinet/stand

Height	381 mm (15 in)
Depth	Door closed: 632 mm (24.9 in)
	Door opened and rear castors rotated: 865 mm (34 in)
Width	Door closed: 600 mm (23.6 in)
	Door opened and rear castors rotated: 630 mm (24.8 in)
Weight	9 kg (20 lb)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM507 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

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Operating-environment range

Table 1-7 Operating-environment specifications

Environment	Recommended	Allowed
Temperature	17° to 25°C (62.6° to 77°F)	15° to 30°C (59° to 86°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.

Go to www.hp.com/support/ljM507 for HP's all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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2Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

●Introduction

●Load paper to Tray 1

●Load paper to Tray 2 and the 550-sheet trays

●Load and print envelopes

●Load and print labels

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM507.

For more information:

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Introduction

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

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19

Load paper to Tray 1

The following information describes how to load paper into Tray 1.

●Load paper to Tray 1 (multipurpose tray)

●Tray 1 paper orientation

●Use alternative letterhead mode

Load paper to Tray 1 (multipurpose tray)

This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.

NOTE: Select the correct paper type in the print driver before printing.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1.Grasp the handle on either side of Tray 1, and pull it forward to open it.

2. Pull out the tray extension to support the paper.

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