Hp M4349X MFP User Manual

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HP LaserJet M4349x MFP

User Guide

HP LaserJet M4349x MFP

User Guide

Copyright and License

© 2009 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CE796-90904

Edition 1, 06/2009

Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Linux is a U.S. registered trademark of Linus Torvalds.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Device basics

 

Device introduction ...............................................................................................................................

2

Features comparison ............................................................................................................................

3

Walkaround ..........................................................................................................................................

7

Accessories and supplies ....................................................................................................

8

Interface ports ......................................................................................................................

9

Locking and unlocking optional accessories ........................................................................

9

Device software ..................................................................................................................................

11

Supported operating systems ............................................................................................

11

Supported printer drivers ...................................................................................................

11

Select the correct printer driver ..........................................................................................

12

Universal printer drivers ....................................................................................

12

Driver Autoconfiguration ....................................................................................

12

Update Now ......................................................................................................

13

HP Driver Preconfiguration ...............................................................................

13

Priority for print settings .....................................................................................................

13

Open the printer drivers .....................................................................................................

14

Software for Macintosh computers ....................................................................................

15

Remove software from Macintosh operating systems ......................................

15

Utilities ...............................................................................................................................

16

HP Web Jetadmin .............................................................................................

16

Embedded Web server .....................................................................................

16

Other components and utilities ..........................................................................

16

2 Control Panel

 

Use the control panel .........................................................................................................................

18

Control-panel layout ...........................................................................................................

18

Home screen .....................................................................................................................

19

Buttons on the touchscreen ...............................................................................................

20

Control-panel help system .................................................................................................

20

Navigate the Administration menu .....................................................................................................

21

Information menu ...............................................................................................................................

22

Default Job Options menu ..................................................................................................................

23

Default Options for Originals ..............................................................................................

23

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Default Copy Options .........................................................................................................

24

Default Fax Options ...........................................................................................................

25

Default E-mail Options .......................................................................................................

26

Default Send to Folder Options .........................................................................................

27

Default Print Options ..........................................................................................................

28

Time/Scheduling menu .......................................................................................................................

29

Management menu ............................................................................................................................

31

Initial Setup menu ...............................................................................................................................

32

Networking and I/O ............................................................................................................

32

Fax Setup ..........................................................................................................................

40

E-mail Setup ......................................................................................................................

43

Send Setup menu ..............................................................................................................

43

Device Behavior menu .......................................................................................................................

44

Print Quality menu ..............................................................................................................................

48

Troubleshooting menu ........................................................................................................................

50

Resets menu ......................................................................................................................................

54

Service menu .....................................................................................................................................

55

3 Input/output (I/O)

 

USB configuration ..............................................................................................................................

58

Network configuration .........................................................................................................................

59

Configure TCP/IPv4 parameters ........................................................................................

59

Set an IP address ..............................................................................................

59

Set the subnet mask .........................................................................................

60

Set the default gateway .....................................................................................

60

Configure TCP/IPv6 parameters ........................................................................................

61

Disable network protocols (optional) ..................................................................................

61

Disable IPX/SPX ...............................................................................................

61

Disable AppleTalk .............................................................................................

62

Disable DLC/LLC ..............................................................................................

62

HP Jetdirect EIO print servers ...........................................................................................

62

4 Media and trays

 

General media specifications .............................................................................................................

64

General guidelines for media .............................................................................................................

65

Paper to avoid ....................................................................................................................

65

Paper that can damage the device ....................................................................................

65

General media specifications .............................................................................................

66

Media considerations .........................................................................................................................

67

Envelopes ..........................................................................................................................

67

Envelopes with double side seams ...................................................................

67

Envelopes with adhesive strips or flaps ............................................................

68

Envelope margins .............................................................................................

68

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Envelope storage ..............................................................................................

68

Labels ................................................................................................................................

68

Label construction .............................................................................................

69

Transparencies ..................................................................................................................

69

Card stock and heavy media .............................................................................................

69

Card stock construction .....................................................................................

69

Card stock guidelines ........................................................................................

69

Letterhead and preprinted forms .......................................................................................

70

Select the correct fuser mode ............................................................................................

70

Select print media ...............................................................................................................................

72

Printing and paper-storage environment ............................................................................................

77

Load media .........................................................................................................................................

78

Load the flatbed scanner ...................................................................................................

78

Load the ADF .....................................................................................................................

78

Load tray 1 .........................................................................................................................

78

Load trays 2, 3, 4 and 5 .....................................................................................................

79

Load special media ............................................................................................................

83

Load envelopes .................................................................................................

83

Load labels ........................................................................................................

84

Load transparencies .........................................................................................

85

Load letterhead, prepunched, or preprinted paper ...........................................

85

Load paper that has a special finish ..................................................................

86

Load small sizes, custom sizes, or heavy paper ...............................................

87

Weight and sizes ..............................................................................

87

Guidelines for heavy paper ...............................................................

87

Guidelines for custom-size paper .....................................................

87

Additional guidelines for small or narrow paper ................................

87

Control print jobs ................................................................................................................................

88

Select output bins ...............................................................................................................................

89

Select an output location ...................................................................................................

89

3-bin mailbox output bins ...................................................................................................

89

Selecting face-up or face-down output for copy jobs .........................................................

89

5 Use device features

 

Use the stapler ...................................................................................................................................

92

Configure the printer driver to recognize the optional stapler ............................................

92

Staple media ......................................................................................................................

92

Load staples ......................................................................................................................

94

Use job storage features ....................................................................................................................

96

Gain access to the job storage features ............................................................................

96

Use the proof and hold feature ..........................................................................................

96

Create a proof and hold job ...............................................................................

96

Print the remaining copies of a proof and hold job ............................................

97

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Delete a proof and hold job ...............................................................................

97

Use the private job feature .................................................................................................

98

Create a private job ...........................................................................................

98

Print a private job ..............................................................................................

98

Delete a private job ...........................................................................................

98

Use the QuickCopy feature ................................................................................................

99

Create a QuickCopy job ....................................................................................

99

Print additional copies of a QuickCopy job ........................................................

99

Delete a QuickCopy job ....................................................................................

99

Use the stored job feature ...............................................................................................

100

Create a stored copy job .................................................................................

100

Create a stored print job ..................................................................................

100

Print a stored job .............................................................................................

100

Delete a stored job ..........................................................................................

101

6 Print

 

Use features in the Windows printer driver ......................................................................................

104

Create and use quick sets ...............................................................................................

104

Use watermarks ...............................................................................................................

104

Resize documents ...........................................................................................................

105

Set a custom paper size from the printer driver ...............................................................

106

Use different paper and printing covers ...........................................................................

106

Print a blank first page .....................................................................................................

106

Print multiple pages on one sheet of paper .....................................................................

107

Print on both sides of the paper .......................................................................................

108

Use automatic duplex printing .........................................................................

108

Print on both sides manually ...........................................................................

109

Layout options for printing on both sides ........................................................

109

Use features in the Macintosh printer driver .....................................................................................

110

Create and use presets ...................................................................................................

110

Print a cover page ............................................................................................................

111

Print multiple pages on one sheet of paper .....................................................................

111

Print on both sides of the paper .......................................................................................

112

Cancel a print job .............................................................................................................................

113

Stop the current print job from the control panel ..............................................................

113

Stop the current print job from the software program ......................................................

113

7 Copy

 

Use the Copy screen ........................................................................................................................

116

Set the default copy options .............................................................................................................

117

Basic copy instructions .....................................................................................................................

118

Copy from the scanner glass ...........................................................................................

118

Copy from the document feeder ......................................................................................

118

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Adjust the copy settings ...................................................................................................................

119

Copy two-sided documents ..............................................................................................................

120

Copying two-sided documents manually .........................................................................

120

Copy two-sided documents automatically (duplex models only) .....................................

120

Copy mixed-size originals ................................................................................................................

122

Change the copy-collation setting ....................................................................................................

123

Copy photos and books ....................................................................................................................

124

Combine copy jobs by using Job Build .............................................................................................

125

Cancel a copy job .............................................................................................................................

126

8 Scan and send to e-mail

 

Configure e-mail settings ..................................................................................................................

128

Supported protocols .........................................................................................................

128

Configure e-mail server settings ......................................................................................

128

Find gateways ..................................................................................................................

129

Find the SMTP gateway from the device control panel ...................................

129

Find the SMTP gateway from an e-mail program ...........................................

129

Use the Send E-mail screen .............................................................................................................

130

Perform basic e-mail functions .........................................................................................................

131

Load documents ..............................................................................................................

131

Send documents ..............................................................................................................

131

Send a document ............................................................................................

131

Use the auto-complete function ......................................................................

132

Use the address book ......................................................................................................................

133

Create a recipient list .......................................................................................................

133

Use the local address book .............................................................................................

133

Add e-mail addresses to the local address book ............................................

134

Delete e-mail addresses from the local address book ....................................

134

Change e-mail settings for the current job .......................................................................................

135

Scan to a folder ................................................................................................................................

136

Scan to a workflow destination .........................................................................................................

137

9 Fax

 

Analog fax ........................................................................................................................................

140

Install the fax accessory ..................................................................................................

140

Connect the fax accessory to a phone line ......................................................................

142

Configure and use the fax features ..................................................................................

142

Digital fax ..........................................................................................................................................

143

10 Manage and maintain the device

 

Use information pages .....................................................................................................................

146

Configure e-mail alerts .....................................................................................................................

148

Use the embedded Web server ........................................................................................................

149

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Open the embedded Web server by using a network connection ...................................

149

Embedded Web server sections ......................................................................................

150

Use HP Web Jetadmin software ......................................................................................................

152

Use the HP Printer Utility for Macintosh ...........................................................................................

153

Open the HP Printer Utility ...............................................................................................

153

HP Printer Utility features ................................................................................................

153

Manage supplies ..............................................................................................................................

154

Supplies life expectancy ..................................................................................................

154

Change the print cartridge ...............................................................................................

154

Manage the print cartridge ...............................................................................................

154

Print-cartridge storage .....................................................................................

154

Use genuine HP print cartridges .....................................................................

154

HP policy on non-HP print cartridges ..............................................................

154

Print-cartridge authentication ..........................................................................

155

HP fraud hotline and Web site ........................................................................

155

Clean the device ...............................................................................................................................

156

Clean the exterior ............................................................................................................

156

Clean the scanner glass ..................................................................................................

156

Clean the scanner lid backing ..........................................................................................

157

Clean the paper path .......................................................................................................

157

Clean the document feeder .............................................................................................

157

Clean the document feeder delivery system ...................................................

158

Clean the document feeder-rollers ..................................................................

158

Calibrate the scanner .......................................................................................................................

161

11 Problem solving

 

Problem-solving checklist .................................................................................................................

164

Factors that affect performance .......................................................................................

164

Problem-solving flowchart ................................................................................................................

165

Solve general device problems ........................................................................................................

170

Control-panel message types ...........................................................................................................

173

Control-panel messages ..................................................................................................................

174

Common causes of jams ..................................................................................................................

183

Clear jams ........................................................................................................................................

184

Clear jams from the top-cover and print-cartridge areas .................................................

185

Clear jams from the optional envelope-feeder area .........................................................

187

Clear jams from the tray 1 area .......................................................................................

188

Clear jams from the tray 2, 3, 4, or 5 areas .....................................................................

190

Clear jams from the optional duplexer .............................................................................

191

Clear jams from the output areas ....................................................................................

193

Clear jams from the fuser ................................................................................................

194

Clear jams from the document feeder .............................................................................

197

Solve repeated jams ........................................................................................................

198

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Paper-path test ................................................................................................................

198

Clear staple jams ..............................................................................................................................

199

Solve print-quality problems .............................................................................................................

201

Print-quality problems associated with media ..................................................................

201

Print-quality problems associated with the environment ..................................................

201

Print-quality problems associated with jams ....................................................................

201

Image defect examples ....................................................................................................

201

Light print (partial page) ..................................................................................................

203

Light print (entire page) ...................................................................................................

203

Specks ............................................................................................................................

203

Dropouts .........................................................................................................................

204

Lines ...............................................................................................................................

204

Gray background ............................................................................................................

204

Toner smear ...................................................................................................................

205

Loose toner .....................................................................................................................

205

Repeating defects ...........................................................................................................

206

Repeating image ..............................................................................................................

206

Misformed characters .....................................................................................................

206

Page skew .......................................................................................................................

207

Curl or wave ....................................................................................................................

207

Wrinkles or creases ........................................................................................................

208

Vertical white lines ..........................................................................................................

208

Tire tracks .......................................................................................................................

208

White spots on black .......................................................................................................

209

Scattered lines ................................................................................................................

209

Blurred print ....................................................................................................................

210

Random image repetition ................................................................................................

210

Solve network printing problems ......................................................................................................

211

Solve copy problems ........................................................................................................................

212

Prevent copy problems ....................................................................................................

212

Image problems ...............................................................................................................

212

Media-handling problems ................................................................................................

213

Performance problems ....................................................................................................

214

Solve fax problems ...........................................................................................................................

216

Solve sending problems ..................................................................................................

216

Solve receiving problems .................................................................................................

217

Solve e-mail problems ......................................................................................................................

219

Validate the SMTP gateway address ...............................................................................

219

Validate the LDAP gateway address ...............................................................................

219

Solve common Windows problems .................................................................................................

220

Solve common Macintosh problems ................................................................................................

221

Solve Linux problems .......................................................................................................................

224

Solve PostScript problems ...............................................................................................................

225

General problems ............................................................................................................

225

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Appendix A Accessories and consumables

 

Order parts, accessories, and supplies ............................................................................................

228

Part numbers ....................................................................................................................................

229

Accessories .....................................................................................................................

229

Print cartridges .................................................................................................................

229

Maintenance kits ..............................................................................................................

230

Memory ............................................................................................................................

230

Cables and interfaces ......................................................................................................

230

Print media .......................................................................................................................

230

Appendix B Specifications

 

Physical specifications .....................................................................................................................

234

Electrical specifications ....................................................................................................................

234

Acoustic specifications .....................................................................................................................

235

Operating environment .....................................................................................................................

235

Appendix C Regulatory information

 

FCC regulations ...............................................................................................................................

238

Environmental product stewardship program ...................................................................................

239

Protecting the environment ..............................................................................................

239

Ozone production ............................................................................................................

239

Power consumption .........................................................................................................

239

Toner consumption ..........................................................................................................

239

Paper use ........................................................................................................................

239

Plastics ............................................................................................................................

239

HP LaserJet print supplies ...............................................................................................

240

HP print supplies returns and recycling program information ..........................................

240

Paper ...............................................................................................................................

240

Material restrictions ..........................................................................................................

241

Disposal of waste equipment by users in private households in the European Union ....

241

Material Safety Data Sheet (MSDS) ................................................................................

242

For more information .......................................................................................................

242

Telecom statement ...........................................................................................................................

243

Declaration of conformity ..................................................................................................................

244

Safety statements .............................................................................................................................

245

Laser safety .....................................................................................................................

245

Canadian DOC regulations ..............................................................................................

245

VCCI statement (Japan) ..................................................................................................

245

Power cord statement (Japan) .........................................................................................

245

EMC statement (Korea) ...................................................................................................

245

Laser statement for Finland .............................................................................................

245

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Appendix D Working with memory and print server cards

 

Overview ..........................................................................................................................................

248

Adding printer memory .....................................................................................................................

249

Installing printer memory .................................................................................................

249

Checking DIMM installation ..............................................................................................................

252

Save resources (permanent resources) ..........................................................................................

253

Enabling memory for Windows .........................................................................................................

254

Using HP Jetdirect print server cards ...............................................................................................

255

Install an HP Jetdirect print server card ...........................................................................

255

Remove an HP Jetdirect print server card .......................................................................

256

Index .................................................................................................................................................................

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1 Device basics

Device introduction

Features comparison

Walkaround

Device software

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1

Device introduction

Figure 1-1 HP LaserJet M4349x MFP

The HP LaserJet M4349x comes standard with the following items:

100-sheet input tray (tray 1)

500-sheet input tray (tray 2)

Automatic document feeder (ADF) that holds up to 50 pages

HP Jetdirect embedded print server for connecting to a 10/100Base-T network

256 megabytes (MB) synchronous dynamic random access memory (SDRAM)

Automatic duplex printing accessory (duplexer)

Additional 500-sheet feeder (tray 3)

33.6 kbps analog-fax accessory

2 Chapter 1 Device basics

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Features comparison

Feature

HP LaserJet M4349x

 

 

 

Functions

Two-sided copying (duplexing)

 

Image modification

 

Color digital sending

 

Document finishing

 

 

 

Speed and throughput

45 pages per minute (ppm) when scanning and printing

 

 

on letter-size paper; 43 ppm when copying and printing

 

 

on A4-size paper

 

25% to 400% scalability when using the scanner glass

 

25% to 200% scalability when using the automatic

 

 

document feeder (ADF)

 

Less than 10 seconds to print the first page

 

Transmit Once, Raster Image Processing (RIP) ONCE

 

 

technology

 

Duty cycle of up to 200,000 pages per month

 

 

 

Resolution

1200 dots per inch (dpi) with Resolution Enhancement

 

 

technology (REt)

 

FastRes1200 provides 1200 dpi quality at full speed

 

Up to 220 levels of gray

 

 

 

Memory

256 megabytes (MB) of random-access memory (RAM),

 

 

expandable to 512 MB by using an industry standard 100-

 

 

pin double data rate memory module (DDR SDRAM

 

 

DIMM)

 

Memory Enhancement technology (MEt) that

 

 

automatically compresses data to use RAM more

 

 

efficiently

 

 

 

User interface

Graphical touchscreen control panel

 

An embedded Web server to gain access to support (for

 

 

network-connected products)

 

 

Drivers

HP provides the following drivers for downloading:

 

HP Universal Print Driver (UPD): Postscript, PCL 6, PCL

 

 

5

 

Mac Driver

 

Linux

 

SAP

 

UNIX Model Script

 

To download the drivers, to go www.hp.com/go/

 

ljm4349mfp_software

 

 

 

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Features comparison 3

Language and fonts

HP PCL 6

 

HP PCL 5

 

Printer Management Language

 

PDF

 

XHTML

 

80 scalable TrueType typefaces

 

HP Postscript 3 emulation

 

 

 

Copying and sending

Modes for text, graphics, and mixed text and graphics

 

 

formats

 

A job-interrupt feature (at copy boundaries)

 

Xenon lamp for instant-on copying

 

Multiple pages per sheet

 

Operator attendance animations (for example, jam

 

 

recovery)

 

E-mail compatibility

 

A sleep feature that saves energy

 

Automatic duplex (two-sided) scanning

 

NOTE: An automatic duplex printing accessory is required

 

for two-sided copying.

 

NOTE: To use e-mail functionality, the device must be

 

connected to an IP-based server that has simple mail transfer

 

protocol (SMTP). This server can be on the local area network

 

or at an outside Internet service provider (ISP). HP

 

recommends that the device be located on the same local area

 

network (LAN) as the SMTP server. If you are using an ISP,

 

you must connect to the ISP by using a digital subscriber line

 

(DSL) connection. If you obtain e-mail services from an ISP,

 

ask the ISP to provide the correct SMTP address.

 

Dial-up connections are not supported. If you do not have an

 

SMTP server on your network, you can purchase third-party

 

software that allows you to create an SMTP server.

 

 

 

Print cartridge

Prints up to 18,000 pages at 5% coverage.

 

No-shake cartridge design

 

Authentic HP print cartridge detection

 

 

 

4 Chapter 1 Device basics

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Paper Input

Tray 1 (multipurpose tray): A multipurpose tray for

 

paper, transparencies, labels, and envelopes. Holds up

 

to 100 sheets of paper or 10 envelopes.

 

Tray 2 and optional trays 3, 4, and 5: 500-sheet trays.

 

These trays automatically detect standard paper sizes up

 

to Legal and accommodate printing on custom-size

 

paper.

 

Automatic document feeder (ADF): Holds up to 50

 

sheets of paper.

 

Duplex printing and copying: With the optional

 

duplexing accessory, provides two-sided printing and

 

copying (printing on both sides of the paper).

 

ADF duplex scanning: The ADF has an automatic

 

duplex feature for scanning two-sided documents.

 

Optional envelope feeder: Holds up to 75 envelopes.

 

 

Paper output

Standard output bin: The standard output bin is located

 

on the left side of the device. This bin can hold up to 500

 

sheets of paper.

 

ADF output bin: The ADF output bin is underneath the

 

ADF input tray. The bin holds up to 50 sheets, and the

 

device automatically stops when this bin is full.

 

Optional stapler/stacker: The stapler/stacker staples up

 

to 30 sheets and stacks up to 500 sheets.

 

Optional 3-bin mailbox: One bin stacks up to 500

 

sheets, and two bins stack up to 100 sheets each for a

 

total capacity of 700 sheets.

 

 

Connectivity

Local area network (LAN) connector (RJ-45) for the

 

embedded HP Jetdirect print server

 

Optional analog-fax card

 

Optional HP Digital Sending Software (DSS)

 

High-speed USB 2.0

 

Jetlink for paper handling solutions

 

Optional HP Jetdirect enhanced input/output (EIO) print

 

server cards:

 

LocalTalk

 

Fast Ethernet 10/100TX

 

Ethernet 802.11b wireless

 

Bluetooth wireless printer adapter

 

Infrared adapter

 

 

 

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Features comparison 5

Environmental features

The Sleep setting saves energy (meets ENERGY STAR

 

 

guidelines).

 

 

 

Security features

Secure Disk Erase

 

Security lock

 

Job retention

 

DSS authentication

 

 

 

6 Chapter 1 Device basics

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Walkaround

1Document-feeder assembly

2Document-feeder top cover

3Document-feeder input tray

4Top cover (provides access to the print cartridge)

5Top-cover lever

6Tray 1 (multipurpose tray)

7Jam-access lever

8Tray-number indicator

9Paper-level indicator

10Control-panel keypad

11Control-panel display

12Control-panel status lights

13Scanner lock

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Walkaround 7

Hp M4349X MFP User Manual

14

Output bin

 

 

15

Optional duplexer

 

 

16

On/off switch

 

 

17

Power connection

 

 

18

Interface ports

 

 

19

Formatter cover (provides access to the memory DIMM slot, hard disk, and analog-fax accessory)

 

 

Accessories and supplies

1500-sheet feeder (Q5968A) (See the note that follows)

2Duplexer (Q5969A)

3Envelope feeder (Q2438B)

4Stapler/stacker (Q5691A)

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5Memory DIMM

6HP Jetdirect print server (EIO card)

7Hard-disk accessory (EIO card)

8Storage cabinet/stand (Q5970A)

93-bin mailbox (Q5692A)

10Staple cartridge (C8091A)

11Print cartridge (CE267C)

12HP LaserJet Analog Fax Accessory 300 (Q3701A)

See Order parts, accessories, and supplies on page 228 for information about ordering accessories and supplies.

NOTE: The device accommodates up to three optional 500-sheet feeders. HP recommends using a cabinet when using the optional 500-sheet feeders.

Interface ports

1

2

3

4

1EIO slot

2Network connection (embedded HP Jetdirect print server)

3High-speed USB 2.0 device port

4Telephone-line connection (for the optional analog-fax accessory)

Locking and unlocking optional accessories

For more stability to prevent the device from tipping over, the optional 500-sheet feeders and the cabinet are automatically locked to the bottom of the device. When accessories are installed, verify that the lock on each accessory is in the rear (locked) position.

To unlock the accessories, slide the lever to the forward (unlocked) position.

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Walkaround 9

10 Chapter 1 Device basics

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Device software

The printing-system software is only available for download from the Web. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the features and communication with the computer.

NOTE: For a list of printer drivers and updated software, go to www.hp.com/go/ ljm4349mfp_software.

Supported operating systems

The device supports the following operating systems:

Full software installation

Printer driver only

Windows XP (32-bit and 64-bit)

Linux (Web only)

Windows Server 2003 (32-bit and 64-bit)

UNIX model scripts (Web only)

Windows Server 2008 (32-bit and 64-bit)

Windows 2000

Mac OS X V10.3, V10.4 and later

NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers

Operating system

PCL 5

PCL 6

Postscript level 3

 

 

 

emulation

 

 

 

 

Windows

 

 

 

Mac OS X V10.3, V10.4 and later

Linux1

1 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

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Device software 11

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language).

The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers.

Use the PCL 6 printer driver for the best overall performance.

Use the PCL 5 printer driver for general office printing.

Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs, or for postscript flash font support.

Universal printer drivers

The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing system administrator with tools to manage devices more effectively. For more information, go to www.hp.com/go/universalprintdriver.

Driver Autoconfiguration

The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).

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Update Now

If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Open the printer drivers on page 14), on the Device Settings tab, click the Update Now button to update the driver.

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for

HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/go/hpdpc_sw.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.

Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else.

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Device software 13

Open the printer drivers

Operating System To change the settings for all print jobs until the software program is closed

To change the default settings

To change the device

for all print jobs

configuration settings

Windows 2000, XP,

1.

On the File menu in the

1.

Click Start, click Settings,

1.

Click Start, click Settings,

Server 2003, and

 

software program, click

 

and then click Printers or

 

and then click Printers or

Server 2008

 

Print.

 

Printers and Faxes.

 

Printers and Faxes.

 

2.

Select the driver, and then

2.

Right-click the driver icon,

2.

Right-click the driver icon,

 

 

click Properties or

 

and then select Printing

 

and then select

 

 

Preferences.

 

Preferences.

 

Properties.

 

The steps can vary; this

 

 

3.

Click the Device Settings

 

procedure is most common.

 

 

 

tab.

 

 

 

 

 

 

 

Mac OS X V10.3,

1.

On the File menu, click

1.

On the File menu, click

1.

In the Finder, on the Go

V10.4 and later

 

Print.

 

Print.

 

menu, click Applications.

 

2.

Change the settings that

2.

Change the settings that

2.

Open Utilities, and then

 

 

you want on the various

 

you want on the various

 

open Printer Setup Utility.

 

 

pop-up menus.

 

pop-up menus.

3.

Click on the print queue.

 

 

 

3.

On the Presets pop-up

 

 

 

4.

On the Printers menu, click

 

 

 

 

menu, click Save as and

 

 

 

 

type a name for the preset.

 

Show Info.

 

 

 

These settings are saved in the

5.

Click the Installable

 

 

 

Presets menu. To use the new

 

Options menu.

 

 

 

settings, you must select the

NOTE: Configuration settings

 

 

 

saved preset option every time

 

 

 

you open a program and print.

might not be available in Classic

 

 

 

 

 

mode.

 

 

 

 

 

 

 

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Software for Macintosh computers

The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See Embedded Web server on page 16.

The printing system software includes the following components:

PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

HP Printer Utility

Use the HP Printer Utility to set up device features that are not available in the printer driver:

Name the device.

Assign the device to a zone on the network.

Assign an internet protocol (IP) address to the device.

Download files and fonts.

Configure the device for IP or AppleTalk printing.

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for Macintosh on page 153.

NOTE: The HP Printer Utility is supported for Mac OS X V10.3 or later.

Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

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Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.

NOTE: HP Web Jetadmin 10.0 or later is required for full support of this product.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Use information pages on page 146.)

For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 16.

Other components and utilities

Windows

Macintosh OS

Software installer — automates the printing system installation

Online Web registration

PostScript Printer Description files (PPDs) — use with the Apple PostScript drivers that come with the Mac OS

The HP Printer Utility — change device settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.3 and later.

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