Hp M255, M256 User Manual

HP Color LaserJet Pro M255-M256

User Guide

www.hp.com/videos/LaserJet

www.hp.com/support/ljM255

HP Color LaserJet Pro M255-M256

User Guide

Copyright and License

© Copyright 2019 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 3, 08/2019

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................	1
Warning icons ............................................................................................................................................................................	2
Printer views ..............................................................................................................................................................................	3
Printer front view .................................................................................................................................................	3
Printer back view ..................................................................................................................................................	4
2-line control-panel view (nw and dn models only) .......................................................................................	5
Touchscreen control-panel view (dw models only) ........................................................................................	7
Home screen layout ........................................................................................................................	8
How to use the touchscreen control panel .................................................................................	9
Printer specifications .............................................................................................................................................................	10
Technical specifications ....................................................................................................................................	10
Supported operating systems .........................................................................................................................	10
Mobile printing solutions ..................................................................................................................................	12
Printer dimensions ............................................................................................................................................	13
Power consumption, electrical specifications, and acoustic emissions ....................................................	14
Operating environmental range ......................................................................................................................	14
Printer hardware setup and software installation ............................................................................................................	15
2 Paper trays ..............................................................................................................................................................................................	17
Introduction .............................................................................................................................................................................	18
Load paper to the single-sheet slot (Tray 1) .....................................................................................................................	18
Introduction ........................................................................................................................................................	18
Tray 1 paper orientation ...................................................................................................................................	20
Load paper to Tray 2 .............................................................................................................................................................	21
Introduction ........................................................................................................................................................	21
Tray 2 paper orientation ...................................................................................................................................	23
Load and print envelopes .....................................................................................................................................................	25
Introduction ........................................................................................................................................................	25
Print envelopes ..................................................................................................................................................	25
Envelope orientation .........................................................................................................................................	26
Load and print labels .............................................................................................................................................................	27
Introduction ........................................................................................................................................................	27

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Manually feed labels .........................................................................................................................................	27
Label orientation ...............................................................................................................................................	28
3 Supplies, accessories, and parts ..........................................................................................................................................................	29
Order supplies, accessories, and parts ...............................................................................................................................	30
Ordering ..............................................................................................................................................................	30
Supplies and accessories .................................................................................................................................	30
Customer self-repair parts ...............................................................................................................................	31
Replace the toner cartridges ................................................................................................................................................	32
Introduction ........................................................................................................................................................	32
Remove and replace the toner cartridges .....................................................................................................	34
4 Print ..........................................................................................................................................................................................................	37
Print tasks (Windows) ............................................................................................................................................................	38
How to print (Windows) ....................................................................................................................................	38
Automatically print on both sides (Windows) ...............................................................................................	38
Manually print on both sides (Windows) ........................................................................................................	39
Print multiple pages per sheet (Windows) ....................................................................................................	39
Select the paper type (Windows) ....................................................................................................................	40
Print tasks (macOS) ...............................................................................................................................................................	41
How to print (macOS) ........................................................................................................................................	41
Automatically print on both sides (macOS) ...................................................................................................	41
Manually print on both sides (macOS) ...........................................................................................................	41
Print multiple pages per sheet (macOS) ........................................................................................................	42
Select the paper type (macOS) ........................................................................................................................	42
Additional print tasks ........................................................................................................................................	42
Mobile printing ........................................................................................................................................................................	43
Introduction ........................................................................................................................................................	43
Wi-Fi Direct (wireless models only) ................................................................................................................	43
Enable or disable Wi-Fi Direct .....................................................................................................	45
Change the printer Wi-Fi Direct name .......................................................................................	46
HP ePrint via email ............................................................................................................................................	48
HP ePrint software ............................................................................................................................................	49
AirPrint .................................................................................................................................................................	50
Android embedded printing .............................................................................................................................	50
Use walk-up USB printing (touchscreen models only) .....................................................................................................	51
Introduction ........................................................................................................................................................	51
Step one: Access USB files on the printer ......................................................................................................	51
Step two: Print USB documents ......................................................................................................................	51
Option one: Print documents ......................................................................................................	51
Option two: Print photos ..............................................................................................................	52

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5 Manage the printer .................................................................................................................................................................................	53
Use HP Web Services applications (touchscreen models only) ......................................................................................	54
Change the printer connection type (Windows) ................................................................................................................	55
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .......................	56
Method one: Open the HP Embedded Web Server (EWS) from the software .........................................	56
Method two: Open the HP Embedded Web Server (EWS) from a web browser ......................................	56
onfigure IP network settings ..............................................................................................................................................	60
Introduction ........................................................................................................................................................	60
Printer sharing disclaimer ................................................................................................................................	60
View or change network settings ...................................................................................................................	60
Rename the printer on a network ...................................................................................................................	61
Manually configure IPv4 TCP/IP parameters from the control panel ........................................................	62
Printer security features .......................................................................................................................................................	64
Introduction ........................................................................................................................................................	64
Assign or change the system password using the HP Embedded Web Server .......................................	64
Energy-conservation settings ..............................................................................................................................................	66
Introduction ........................................................................................................................................................	66
Print with EconoMode .......................................................................................................................................	66
Set the Sleep/Auto Off After Inactivity setting ..............................................................................................	66
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power ....	67
Set the Delay Shut Down setting ....................................................................................................................	68
HP Web Jetadmin ...................................................................................................................................................................	70
Update the firmware ..............................................................................................................................................................	71
Method one: Update the firmware using the control panel ........................................................................	71
Method two: Update the firmware using the Firmware Update Utility .....................................................	72
6 Solve problems .......................................................................................................................................................................................	73
Customer support ..................................................................................................................................................................	74
Control panel help system (touchscreen models only) ...................................................................................................	75
Restore the factory-set defaults .........................................................................................................................................	76
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .................................	77
Change the “Very Low” settings ......................................................................................................................	77
For printers with fax capability ...................................................................................................	78
Order supplies ....................................................................................................................................................	78
Printer does not pick up paper or misfeeds .......................................................................................................................	79
Introduction ........................................................................................................................................................	79
The product does not pick up paper ...............................................................................................................	79
The product picks up multiple sheets of paper ............................................................................................	79
Clear paper jams .....................................................................................................................................................................	80
Introduction ........................................................................................................................................................	80

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Paper jam locations ...........................................................................................................................................	80
Experiencing frequent or recurring paper jams? ..........................................................................................	81
Clear paper jams in the single-sheet slot (Tray 1) .......................................................................................	83
Clear paper jams in Tray 2 ................................................................................................................................	85
Clear paper jams in the rear door and the fuser area ..................................................................................	87
Clear paper jams in the duplexer (duplex models only) ..............................................................................	89
Clear paper jams in the output bin ..................................................................................................................	91
Improve print quality .............................................................................................................................................................	93
Introduction ........................................................................................................................................................	93
Update the printer firmware ............................................................................................................................	94
Print from a different software program .......................................................................................................	94
Check the paper-type setting for the print job .............................................................................................	94
Check the paper type setting on the printer .............................................................................	94
Check the paper type setting (Windows) ..................................................................................	94
Check the paper type setting (macOS) ......................................................................................	94
Check toner-cartridge status ...........................................................................................................................	95
Step one: Print the supplies status page ..................................................................................	95
Step two: Check supplies status .................................................................................................	95
Print a cleaning page .........................................................................................................................................	96
Visually inspect the toner cartridge or cartridges ........................................................................................	97
Check paper and the printing environment ...................................................................................................	97
Step one: Use paper that meets HP specifications ..................................................................	97
Step two: Check the environment ..............................................................................................	97
Step three: Set the individual tray alignment ...........................................................................	98
Try a different print driver ................................................................................................................................	99
Check the EconoMode settings .....................................................................................................................	100
Adjust Print Density ........................................................................................................................................	100
Calibrate the printer to align the colors .......................................................................................................	101
Adjust color settings (Windows) ...................................................................................................................	102
Print and interpret the print quality page ...................................................................................................	102
Resolving print quality problems ......................................................................................................................................	104
Introduction ......................................................................................................................................................	104
Troubleshoot print quality problems ...........................................................................................................	104
Solve wired network problems ..........................................................................................................................................	112
Introduction ......................................................................................................................................................	112
Poor physical connection ...............................................................................................................................	112
The computer is using the incorrect IP address for the printer ...............................................................	112
The computer is unable to communicate with the printer .......................................................................	113
The printer is using incorrect link and duplex settings for the network .................................................	113
New software programs might be causing compatibility problems .......................................................	113
The computer or workstation might be set up incorrectly .......................................................................	113

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The printer is disabled, or other network settings are incorrect .............................................................	113
Solve wireless network problems .....................................................................................................................................	114
Introduction ......................................................................................................................................................	114
Wireless connectivity checklist ......................................................................................................................	114
The printer does not print after the wireless configuration completes ..................................................	115
The printer does not print, and the computer has a third-party firewall installed ...............................	115
The wireless connection does not work after moving the wireless router or printer ..........................	115
Cannot connect more computers to the wireless printer .........................................................................	115
The wireless printer loses communication when connected to a VPN ...................................................	116
The network does not appear in the wireless networks list ....................................................................	116
The wireless network is not functioning .....................................................................................................	116
Perform a wireless network diagnostic test ...............................................................................................	116
Reduce interference on a wireless network ................................................................................................	117
Index ...........................................................................................................................................................................................................	119

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1Printer overview

●Warning icons

●Printer views

●Printer specifications

●Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM255.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

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1

Warning icons

Warning icon definitions The following warning icons may appear on HP products. Apply appropriate caution where applicable.

●

Caution: Electric shock

●

Caution: Hot surface

●

Caution: Keep body parts away from moving parts

●

Caution: Sharp edge in close proximity

2 Chapter 1 Printer overview

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Printer views

●Printer front view

●Printer back view

●2-line control-panel view (nw and dn models only)

●Touchscreen control-panel view (dw models only)

Printer front view

1	10	9
2

3

4 5

6

7 8

Table 1-1 Printer front view legend

Number	Printer component
1	2-line backlit control panel (nw and dn models only)
2	Output bin
3	Output bin extension
4	Front door (access to the toner cartridges)
5	Model name
6	Single-sheet priority feed slot (Tray 1)
7	Main input tray (Tray 2)
8	Power button
9	Control panel with color touchscreen display (dw models only)
10	Walk-up USB port for printing without a computer (dw models only)

ENWW	Printer views 3

Printer back view

1

2

6

3

4 5

Table 1-2 Printer back view legend

Number

Printer component

1Rear door (access for clearing jams)

2Serial number and product number label

3Power connection

4USB interface port

5Ethernet port

6Duplexer (duplex models only)

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2-line control-panel view (nw and dn models only)

1

2 3 7

6

4 5

Table 1-3 2-line control panel legend

Number	Control panel component	Function
1	2-line control panel display	This screen displays menus and printer information.
2	OK button	Press the OK button for the following actions:
		●	Open the control-panel menus.
		●	Open a submenu displayed on the control-panel display.
		●	Select a menu item.
		●	Clear some errors.
		●	Begin a print job in response to a control-panel prompt (for example, when
			the message Press [OK] to continue appears on the control-panel display).
3	Left arrow button	Use this button to navigate through the menus or to decrease a value that
		appears on the display.

ENWW	Printer views 5

Table 1-3 2-line control panel legend (continued)

Number	Control panel component	Function
4	Back arrow button	Use this button for the following actions:
		●	Exit the control-panel menus.
		●	Scroll back to a previous menu in a submenu list.
		●	Scroll back to a previous menu item in a submenu list (without saving
			changes to the menu item).

5	Wireless button	(wireless	Use this button to access the wireless menu.
	models only)
6	Cancel button		Press this button to cancel a print job or to exit the control panel menus.
7	Right arrow button		Use this button to navigate through the menus or to increase a value that appears
			on the display.

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Touchscreen control-panel view (dw models only)

1

2

3

	4	5
Table 1-4 Touchscreen control panel legend
Number	Control panel component		Function
1	Back button		Touch this button to return to the previous screen.
2	Home button		Touch this button to navigate to the Home screen.
3	Help button		Touch this button to open the control-panel help system.
4	Touchscreen		The display provides access to menus, help animations, and printer information.
5	Home page screen indicator		The display indicates which Home screen the control panel is currently
			displaying.

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

ENWW	Printer views 7

Home screen layout

The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by touching the Home button on the printer control panel.

NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

12

3

4

5

6

7

Table 1-5 Home screen layout legend

Number

Home screen

Function

component

1

Reset button

Touch this button to reset any temporary job settings to the default printer settings.

2

Connection Information

Touch this button to open the Connection Information menu, which provides network

button

information. The button appears as either a wired network icon

or a wireless

network icon

, depending on the type of network to which the printer is connected.

3

Printer status

This screen area provides information about the overall printer status.

4

USB button

Touch this button to open the USB Flash Drive menu.

5	Supplies button		Touch this button to view information about supplies status.
6	Apps button	2	Touch this button to open the Apps menu to print directly from select Web applications.
7	Setup button		Touch this button to open the Setup menu.

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How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Table 1-6 Touchscreen control panel actions

Action	Description	Example
Touch	Touch an item on the screen to select that	Touch the Setup button	to open the
	item or open that menu. Also, when	Setup menu.
	scrolling through menus, brie y touch the
	screen to stop the scrolling.

Swipe	Touch the screen and then move the finger	Swipe the Home screen to access the Setup
	horizontally to move the screen sideways.	button	.
Scroll	Touch the screen, and then, without lifting	Scroll through the Setup menu.
	the finger, move the finger vertically to move
	the screen.

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Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM255.

●Technical specifications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating environmental range

Technical specifications

See www.hp.com/support/ljM255 for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for macOS and to the software installer.

Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer: www.hp.com/support/ljM255.

macOS: Mac computers are supported with this printer. Download HP Smart either from 123.hp.com or from the Printer Support page, and then use HP Smart to install the HP print driver. HP Smart is not included in the

HP Software Installer.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

Table 1-7 Supported operating systems and print drivers

Operating system	Print driver installed (from the software on	Notes
	the web)
Windows® XP SP3, 32-bit	The “HP PCL.6” printer-specific print driver is	Microsoft retired mainstream support for
	installed for this operating system as part of	Windows XP in April 2009. HP will continue
	the software installation.	to provide best effort support for the
		discontinued XP operating system. Some
		features of the print driver are not
		supported.

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Table 1-7 Supported operating systems and print drivers (continued)

Operating system	Print driver installed (from the software on	Notes
	the web)
Windows Vista®, 32-bit	The “HP PCL.6” printer-specific print driver is	Microsoft retired mainstream support for
	installed for this operating system as part of	Windows Vista in April 2012. HP will
	the software installation.	continue to provide best effort support for
		the discontinued Vista operating system.
		Some features of the print driver are not
		supported.
Windows 7, 32-bit and 64-bit	The “HP PCL 6” printer-specific print driver is	This operating system is fully supported.
	installed for this operating system as part of
	the software installation.

Windows 8, 32-bit and 64-bit	The “HP PCL 6” printer-specific print driver is
	installed for this operating system as part of
	the software installation.

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32bit driver.

Windows 8.1, 32-bit and 64-bit	The “HP PCL-6” V4 printer-specific print	Windows 8.1 RT support is provided through
	driver is installed for this operating system	Microsoft IN OS Version 4, 32bit driver.
	as part of the software installation.
Windows 10, 32-bit and 64-bit	The “HP PCL-6” V4 printer-specific print	This operating system is fully supported.
	driver is installed for this operating system
	as part of the software installation.

Windows Server 2008 SP2, 32-bit	The “HP PCL.6” printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system. Some features of the print driver are not supported.

Windows Server 2008 SP2, 64-bit	The “HP PCL 6” printer-specific print driver is
	available for download from the printer-
	support website. Download the driver, and
	then use the Microsoft Add Printer tool to
	install it.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best effort support for the discontinued Server 2008 operating system.

Windows Server 2008 R2, SP 1, 64-bit	The “HP PCL 6” printer-specific print driver is	This operating system is fully supported.
	installed for this operating system as part of
	the software installation.
Windows Server 2012, 64-bit	The “HP PCL 6” printer-specific print driver is	This operating system is fully supported.
	installed for this operating system as part of
	the software installation.
Windows Server 2012 R2, 64-bit	The “HP PCL-6” printer-specific print driver is	This operating system is fully supported.
	installed for this operating system as part of
	the software installation.
Windows 10 server (Server 2016), 32-bit	The “HP PCL-6” printer-specific print driver is	This operating system is fully supported.
and 64-bit	installed for this operating system as part of
	the software installation.
macOS v10.15 Catalina, macOS v10.14	To install the print driver, download	This operating system is fully supported.
Mojave, macOS v10.13 High Sierra, macOS	HP Smart from 123.hp.com. Follow the
v10.12 Sierra	steps provided to install the printer software
	and print driver.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM255 for HP's allinclusive help for the printer.

ENWW	Printer specifications 11

NOTE: For HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-8 Minimum system requirements

Windows		macOS
●	Internet connection	●	Internet connection
●	Dedicated USB 1.1 or 2.0 connection or a network connection	●	1 GB of available hard-disk space

●400 MB of available hard-disk space

●1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●Wi-Fi Direct (wireless models only)

●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●HP ePrint app (Available for Android, iOS, and Blackberry)

●HP Smart app for iOS and Android devices

●HP ePrint software

●Google Cloud Print

●AirPrint

●Android Printing

12 Chapter 1 Printer overview

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Printer dimensions

Figure 1-1 Dimensions for the nw and dn models
3	3
2
1	1
	2

Table 1-9 nw and dn model printer dimension legend

Dimension	Printer fully closed	Printer fully open
1. Height	247.5 mm (9.7 in)	247.5 mm (9.7 in)
2. Depth	nw models: 385.8 mm (15.2 in)	nw models: 855 mm (33.7 in)
	dn models: 419 mm (16.5 in)	dn models: 1008 mm (39.7 in)
3. Width	392 mm (15.4 in)	392 mm (15.4 in)
Weight (with cartridges)	nw models: 13.8 kg (30.4 lb)	nw models: 13.8 kg (30.4 lb)
	dn models: 14.8 kg (32.6 lb)	dn models: 14.8 kg (32.6 lb)

Figure 1-2 Dimensions for dw models
3	3
2
1	1
	2

Table 1-10 dw model printer dimension legend

Dimension	Printer fully closed	Printer fully open
1. Height	247.5 mm (9.7 in)	297 mm (11.7 in)
2. Depth	419 mm (16.5 in)	1008 mm (39.7 in)

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Table 1-10 dw model printer dimension legend (continued)

Dimension	Printer fully closed	Printer fully open
3. Width	392 mm (15.4 in)	392 mm (15.4 in)
Weight (with cartridges)	14.8 kg (32.6 lb)	14.8 kg (32.6 lb)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM255 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-11 Operating environmental range

Environment	Recommended	Allowed
Temperature	15° to 27°C (59° to 80.6°F)	10° to 32.5°C (50° to 90.5°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% (RH)

14 Chapter 1 Printer overview

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Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM255 for HP's all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

ENWW	Printer hardware setup and software installation 15

16 Chapter 1 Printer overview

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2Paper trays

●Introduction

●Load paper to the single-sheet slot (Tray 1)

●Load paper to Tray 2

●Load and print envelopes

●Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM255.

HP's all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

ENWW

17

Introduction

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

Load paper to the single-sheet slot (Tray 1)

Introduction

The following information describes how to load paper in Tray 1. This tray holds 1 sheet of paper, use it to print single-page documents, documents that require multiple paper types, or envelopes.

NOTE: To avoid paper jams:

●Never add or remove paper from the tray during printing.

●Use paper that is not wrinkled, folded, or damaged.

1. Move the paper width guides in the single-sheet priority feed slot outward.

2. Place the top edge of the sheet at the opening, and then adjust the side guides so that they lightly touch the sheet, but do not bend it.

18 Chapter 2 Paper trays

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3.Insert the single sheet into the slot and hold it. The printer will pull the sheet partially into the paper path. For information about how to orient the paper, see Tray 1 paper orientation on page 20.

NOTE: Depending on the size of the paper, you might need to support the sheet with two hands until the sheet advances into the printer.

4.At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the single-sheet priority feed slot.

ENWW	Load paper to the single-sheet slot (Tray 1) 19

Tray 1 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.

Table 2-1 Tray 1 paper orientation

Paper type	Image orientation	Output	Paper size	How to load paper
Letterhead or	Portrait	1-sided printing	Letter, Legal, Executive,	Face-up
Preprinted	NOTE: In Tray 1, A5		Oficio (8.5 x 13), A4, A5, A6, B5 (JIS),	Top edge leading into the printer
			B5 (ISO), Postcard #10, Japanese
	paper can be oriented		Postcard (Postcard (JIS)), Double
	for both Landscape		Japan Postcard Rotated (Double
	and Portrait printing.		Postcard (JIS))
				123

Letterhead or	Portrait	2-sided printing	Letter, Legal, Executive,	Face-down
Preprinted			Oficio (8.5 x 13), A4, A5, A6, B5 (JIS),	Top edge leading into the printer
			B5 (ISO), Postcard #10, Japanese
			Postcard (Postcard (JIS)), Double
			Japan Postcard Rotated (Double
			Postcard (JIS))

Prepunched	Portrait	1-sided printing or 2-	Letter, Legal, Executive,
		sided printing	Oficio (8.5 x 13), A4, A5, A6, B5 (JIS),
	NOTE:	In Tray 1, A5	B5 (ISO), Postcard #10, Japanese
	paper can be oriented		Postcard (Postcard (JIS)), Double
	for both Landscape		Japan Postcard Rotated (Double
	and Portrait printing.		Postcard (JIS))

Face-up

Holes toward the left side of the printer

20 Chapter 2 Paper trays

ENWW