LaserJet Enterprise M604, M605, M606
Troubleshooting Manual
3
M604n |
M604dn |
M605x |
M605n |
M605dn |
M606x |
|
M606dn |
|
www.hp.com/support/lj604
www.hp.com/support/lj605
www.hp.com/support/lj606
For printer part removal and part numbers information, see the Repair Manual.
Copyright and License
© 2015 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 4/2015
Trademark Credits
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
Conventions used in this guide
TIP: Helpful hints or shortcuts.
Reinstallation tip: Reinstallation helpful hints, shortcuts, or considerations.
NOTE: Information that explains a concept or how to complete a task.
IMPORTANT: Information that help the user to avoid potential printer error conditions.
CAUTION: Procedures that the user must follow to avoid losing data or damaging the printer.
WARNING! Procedures that the user must follow to avoid personal injury, catastrophic loss of data, or extensive damage to the printer.
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iii |
For additional service and support information
HP service personnel, go to the Service Access Work Bench (SAW) at http://h41302.www4.hp.com/km/saw/ home.do.
Channel partners, go to HP Channel Services Network (CNS) at https://h30125.www3.hp.com/hpcsn.
●To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan the Quick Response (QR) code below.
●Install and configure
●Printer specifications
●Up-to-date control-panel message (CPMD) troubleshooting
●Solutions for printer issues and emerging issues
●Remove and replace part instructions and videos
●Service advisories
●Warranty & regulatory information
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v |
Table of contents
1 Theory of operation ....................................................................................................................................... |
1 |
Related documentation and software ................................................................................................................... |
2 |
Basic operation ...................................................................................................................................................... |
3 |
Sequence of operation ........................................................................................................................ |
4 |
Formatter-control system ..................................................................................................................................... |
5 |
Sleep mode .......................................................................................................................................... |
5 |
Printer job language (PJL) ................................................................................................................... |
6 |
Printer management language (PML) ................................................................................................. |
6 |
Control panel ....................................................................................................................................... |
6 |
Easy-access USB port .......................................................................................................................... |
7 |
Wireless ............................................................................................................................................... |
7 |
Near field communication (NFC) .......................................................................................................... |
7 |
CPU ....................................................................................................................................................... |
7 |
Input/output ........................................................................................................................................ |
7 |
Memory ................................................................................................................................................ |
7 |
Firmware ........................................................................................................................... |
8 |
Nonvolatile random access memory (NVRAM) ................................................................. |
8 |
Random access memory (RAM) ........................................................................................ |
8 |
HP Memory Enhancement technology (MEt) .................................................................... |
8 |
Engine-control system .......................................................................................................................................... |
9 |
DC controller ...................................................................................................................................... |
10 |
Motors ............................................................................................................................. |
11 |
Fans ................................................................................................................................. |
11 |
Solenoids ......................................................................................................................... |
12 |
Switches .......................................................................................................................... |
12 |
Sensors ........................................................................................................................... |
13 |
Low-voltage power supply ................................................................................................................ |
14 |
Low-voltage power supply voltages description ........................................................... |
14 |
Over-current/over-voltage protection ........................................................................... |
15 |
Sleep mode operation ..................................................................................................... |
15 |
Low-voltage power supply failure detection ................................................................. |
15 |
High-voltage power supply ............................................................................................................... |
16 |
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vii |
Fuser bias ........................................................................................................................ |
17 |
Engine power supply ......................................................................................................................... |
17 |
Fuser-control circuit ........................................................................................................ |
17 |
Fuser temperature control ............................................................................................. |
17 |
Fuser unit life detection .................................................................................................. |
18 |
Fuser unit identification .................................................................................................. |
18 |
Engine laser/scanner system .............................................................................................................................. |
19 |
Laser failure detection ...................................................................................................................... |
21 |
Image formation process .................................................................................................................. |
22 |
Step 1: Primary charging ................................................................................................ |
23 |
Step 2: Laser-beam exposure ......................................................................................... |
24 |
Step 3: Development ...................................................................................................... |
24 |
Step 4: Transfer ............................................................................................................... |
25 |
Step 5: Separation ........................................................................................................... |
25 |
Step 6: Fusing .................................................................................................................. |
26 |
Step 7: Drum cleaning ..................................................................................................... |
26 |
Step 8: Drum charge elimination .................................................................................... |
27 |
Pickup, feed, and delivery system ....................................................................................................................... |
28 |
Photo sensors and switches ............................................................................................................. |
28 |
Motors, clutches, and solenoids ........................................................................................................ |
28 |
Tray 1 (multipurpose)/Tray 2 (base printer) ..................................................................................... |
29 |
Tray 1 paper pickup and feed ......................................................................................... |
29 |
Tray 2 paper presence detection .................................................................................... |
29 |
Tray 2 paper pickup and feed ......................................................................................... |
30 |
Tray 2 multiple-feed prevention ..................................................................................... |
30 |
Tray 2 tray presence detection ....................................................................................... |
31 |
Tray 2 skew feed prevention ........................................................................................... |
31 |
Duplexer ............................................................................................................................................ |
32 |
Duplexing reverse and duplex feed control ................................................................... |
32 |
Side registration adjustment operation (DP) ................................................................. |
34 |
Jam detection/prevention ................................................................................................................. |
35 |
Fuser wrapping jam detection ........................................................................................ |
39 |
Pressure roller pressurization and depressurization control ...................... |
39 |
Input accessories ................................................................................................................................................. |
41 |
Trays 3-6 ........................................................................................................................................... |
42 |
Trays 3-6 driver PCA ....................................................................................................... |
42 |
Trays 3-6 motor control .................................................................................................. |
43 |
Trays 3-6 electrical components .................................................................................... |
43 |
Trays 3-6 media size detection ...................................................................................... |
44 |
Trays 3-6 paper pickup ................................................................................................... |
44 |
Trays 3-6 multiple feed prevention ................................................................................ |
45 |
viii |
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Trays 3-6 tray presence detection .................................................................................. |
45 |
Trays 3-6 tray lift operation ........................................................................................... |
45 |
Trays 3-6 jam detection .................................................................................................. |
45 |
High-capacity input (HCI) feeder ....................................................................................................... |
46 |
HCI driver PCA .................................................................................................................. |
46 |
HCI motor control ............................................................................................................ |
47 |
HCI electrical components .............................................................................................. |
48 |
HCI media size detection ................................................................................................. |
48 |
HCI paper pickup ............................................................................................................. |
48 |
HCI multiple feed prevention .......................................................................................... |
49 |
HCI tray lift operation ..................................................................................................... |
50 |
HCI jam detection ............................................................................................................ |
51 |
Envelope feeder ................................................................................................................................ |
52 |
Envelope feeder driver PCA ............................................................................................ |
52 |
Envelope feeder motor control ....................................................................................... |
52 |
Envelope feeder electrical components ......................................................................... |
53 |
Envelope feeder paper pickup ........................................................................................ |
54 |
Envelope feeder multiple feed prevention ..................................................................... |
54 |
Envelope feeder multiple feed detection ....................................................................... |
54 |
Envelope feeder jam detection ....................................................................................... |
56 |
Duplexer ............................................................................................................................................ |
57 |
Duplexer driver PCA ........................................................................................................ |
57 |
Duplexer motor control .................................................................................................. |
57 |
Duplexer electrical components ..................................................................................... |
58 |
Duplexer paper pickup .................................................................................................... |
59 |
Side registration adjustment operation (DP) ............................................... |
60 |
Duplexer jam detection ................................................................................................... |
62 |
2 Solve problems ............................................................................................................................................ |
63 |
For additional service and support ..................................................................................................................... |
64 |
Solve problems checklist ..................................................................................................................................... |
65 |
Solve problems checklist ................................................................................................................... |
65 |
Print the configuration page ............................................................................................................. |
68 |
Print menu map ................................................................................................................................. |
69 |
Print current settings pages ............................................................................................................. |
70 |
Print event log ................................................................................................................................... |
70 |
Pre-boot menu options ..................................................................................................................... |
73 |
Remote Admin ................................................................................................................. |
82 |
Required software and network connection ................................................ |
82 |
Connect a remote connection ....................................................................... |
84 |
Disconnect a remote connection .................................................................. |
88 |
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ix |
Troubleshooting process ..................................................................................................................................... |
91 |
Determine the problem source ......................................................................................................... |
91 |
Troubleshooting owchart ............................................................................................. |
91 |
Power subsystem .............................................................................................................................. |
92 |
Power-on checks ............................................................................................................. |
92 |
Power-on troubleshooting overview ........................................................... |
92 |
Control panel checks ......................................................................................................................... |
95 |
Control-panel diagnostics .............................................................................................. |
96 |
Touchscreen diagnostic mode (M605x and M606x only) ............................ |
96 |
Control-panel system diagnostics (touchscreen control panel) ............... |
100 |
Control panel diagnostic owcharts (M605x and M606x only) ................................... |
115 |
Touchscreen black, white, or dim (no image) ............................................ |
116 |
Touchscreen is slow to respond or requires multiple presses to |
|
respond ....................................................................................................... |
117 |
Touchscreen has an unresponsive zone .................................................... |
118 |
No control panel sound .............................................................................. |
119 |
Home button is unresponsive .................................................................... |
120 |
Hardware integration pocket (HIP) is not functioning (control panel |
|
functional) .................................................................................................. |
121 |
Tools for troubleshooting .................................................................................................................................. |
122 |
Individual component diagnostics .................................................................................................. |
122 |
Tools for troubleshooting: LED diagnostics ................................................................. |
122 |
Understand lights on the formatter ........................................................... |
122 |
Tools for troubleshooting: Engine diagnostics ............................................................ |
123 |
Engine test button ...................................................................................... |
123 |
Defeating interlocks ................................................................................... |
124 |
Disable cartridge check .............................................................................. |
125 |
Tools for troubleshooting: Paper path and sensor diagnostic tests ........................... |
126 |
Paper path test ........................................................................................... |
126 |
Paper path sensors test ............................................................................. |
127 |
Manual sensor tests ................................................................................... |
129 |
Tray/bin manual sensor test ...................................................................... |
131 |
Tools for troubleshooting: Print/stop test ................................................................... |
133 |
Tools for troubleshooting: Component tests ............................................................... |
134 |
Individual component diagnostics (special-mode test) ............................ |
134 |
Diagrams ......................................................................................................................................... |
136 |
Diagrams: Block diagrams ............................................................................................ |
136 |
Sensors and switches ................................................................................. |
136 |
Cross section diagrams .............................................................................. |
141 |
Diagrams: Printed circuit assembly (PCA) connector locations ................................... |
146 |
DC controller connections .......................................................................... |
146 |
x |
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Formatter PCA ............................................................................................ |
148 |
Printer base connectors ............................................................................. |
149 |
1x500-sheet feeder connectors ................................................................ |
150 |
1,500-sheet high-capacity feeder connectors .......................................... |
150 |
Duplexer connectors .................................................................................. |
151 |
Envelope feeder connectors ...................................................................... |
151 |
Diagrams: External plug and port locations ................................................................. |
151 |
Diagrams: Locations of major assemblies ................................................................... |
153 |
Main assemblies (printer base) .................................................................. |
153 |
Motors and fans (printer base) ................................................................... |
155 |
Printed circuit assemblies (PCAs; printer base) ......................................... |
156 |
1x500-sheet paper feeder ......................................................................... |
157 |
1x1500-sheet paper feeder ....................................................................... |
158 |
Diagrams: General timing chart ................................................................................... |
160 |
Diagrams: General circuit diagrams ............................................................................. |
161 |
Internal print-quality test pages .................................................................................................... |
168 |
Print a configuration page ............................................................................................ |
168 |
HP embedded Jetdirect page ..................................................................... |
170 |
Wireless page ............................................................................................. |
171 |
Finding important information on the configuration pages ..................... |
173 |
Print a fuser test page .................................................................................................. |
174 |
Print a cleaning page .................................................................................................... |
176 |
Enable and configure auto cleaning ........................................................... |
176 |
Control-panel menus ...................................................................................................................... |
177 |
Administration menu .................................................................................................... |
177 |
Reports menu ............................................................................................. |
177 |
General Settings menu ............................................................................... |
179 |
General Print Settings menu ...................................................................... |
184 |
Default Print Options menu ....................................................................... |
187 |
Display Settings menu ............................................................................... |
189 |
Manage Supplies menu .............................................................................. |
191 |
Manage Trays menu ................................................................................... |
193 |
Stapler/Stacker Settings menu .................................................................. |
195 |
Network Settings menu ............................................................................. |
196 |
Troubleshooting menu ............................................................................... |
207 |
Device Maintenance menu ............................................................................................ |
210 |
Backup/Restore menu ................................................................................ |
210 |
Calibration/Cleaning menu ......................................................................... |
210 |
USB Firmware Upgrade menu .................................................................... |
212 |
Service menu .............................................................................................. |
212 |
Control panel message document (CPMD) ..................................................................................... |
213 |
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Control-panel message types ...................................................................................... |
213 |
Control-panel messages and event log entries ........................................................... |
213 |
10.XX.YZ Error Messages ........................................................................... |
213 |
11.XX.YZ Error Messages ........................................................................... |
219 |
13.XX.YZ Error Messages ........................................................................... |
219 |
20.XX.YZ Error Messages ........................................................................... |
237 |
32.XX.YX and 33.XX.YZ Error Messages .................................................... |
238 |
40.XX.YZ Error Messages ........................................................................... |
245 |
41.XX.YZ Error Messages ........................................................................... |
246 |
42.XX.YZ Error Messages ........................................................................... |
254 |
47.XX.XX Error Messages ........................................................................... |
254 |
48.XX.YY Error Messages ........................................................................... |
256 |
49.XX.YY Error Messages ........................................................................... |
256 |
50.WX.YZ Error Messages .......................................................................... |
257 |
51.XX.YZ, 52.XX.YZ Error Messages .......................................................... |
261 |
54.XX.YZ Error Messages ........................................................................... |
261 |
55.XX.YZ, 56.XX.YZ Error Messages .......................................................... |
262 |
57.XX.YZ Error Messages ........................................................................... |
263 |
58.XX.YZ Error Messages ........................................................................... |
265 |
59.XX.YZ Error Messages ........................................................................... |
266 |
60.00.0Y, 62.00.00 Error Messages ........................................................... |
268 |
65.X0.AZ Error Messages ........................................................................... |
269 |
66.WX.YZ Error Messages .......................................................................... |
269 |
70.XX.YY Error Messages ........................................................................... |
271 |
80.XX.YY, 82.XX.YY Error Messages ........................................................... |
271 |
98.0X.0Y Error Messages ........................................................................... |
273 |
99.XX.YY Error Messages ........................................................................... |
274 |
Alpha Error Messages ................................................................................. |
281 |
Tools for troubleshooting: Event log messages .......................................................... |
311 |
Print or view an event log ........................................................................... |
312 |
Clear the event log ..................................................................................... |
313 |
Solve image-quality problems .......................................................................................................................... |
314 |
Improve print quality ...................................................................................................................... |
314 |
Repetitive image defect ruler ....................................................................................... |
314 |
Use a ruler to measure between repetitive defects .................................. |
315 |
Print-quality troubleshooting pages ............................................................................ |
318 |
Print from a different software program ..................................................................... |
322 |
Check the paper-type setting for the print job ............................................................ |
322 |
Check toner-cartridge status ....................................................................................... |
322 |
Clean the printer ........................................................................................................... |
323 |
Print a cleaning page .................................................................................. |
323 |
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Visually inspect the toner cartridge or cartridges ....................................................... |
324 |
Check paper and the printing environment ................................................................. |
324 |
Use manual print modes ............................................................................................... |
324 |
Image defects table ...................................................................................................... |
327 |
Clean the printer ................................................................................................................................................ |
335 |
Clean the paper path ....................................................................................................................... |
335 |
Print a cleaning page ....................................................................................................................... |
335 |
Clean the Tray 1 rollers ................................................................................................................... |
336 |
Step 1: Remove the Tray 1 rollers ................................................................................ |
336 |
Step 2: Clean the Tray 1 rollers ..................................................................................... |
339 |
Step 3: Install the Tray 1 rollers .................................................................................... |
340 |
Clean the Tray 2-X rollers ................................................................................................................ |
345 |
Step 1: Remove the tray ............................................................................................... |
345 |
Step 2: Remove the pickup, feed, and separation rollers ............................................ |
345 |
Step 3: Clean the Tray 2-X rollers ................................................................................. |
347 |
Step 4: Install the pickup, feed, and separation rollers ............................................... |
347 |
Step 5: Install the tray .................................................................................................. |
350 |
Clean the 1,500-sheet high capacity input (HCI) feeder rollers ..................................................... |
351 |
Step 1: Remove the pickup, feed, and separation rollers ............................................ |
351 |
Step 2: Clean the HCI rollers ......................................................................................... |
353 |
Step 3: Install the pickup, feed, and separation rollers ............................................... |
353 |
Solve paper handling problems ........................................................................................................................ |
357 |
Product feeds incorrect page size ................................................................................................... |
357 |
Product pulls from incorrect tray .................................................................................................... |
357 |
Product will not duplex or duplexes incorrectly ............................................................................. |
357 |
Paper does not feed from Tray 2-X ................................................................................................. |
358 |
Output is curled or wrinkled ............................................................................................................ |
358 |
Product does not pick up paper or misfeeds .................................................................................. |
359 |
The product does not pick up paper ............................................................................. |
359 |
The product picks up multiple sheets of paper ............................................................ |
360 |
Paper does not feed automatically .............................................................................. |
360 |
Clear paper jams ................................................................................................................................................ |
361 |
Paper path jam sensor locations .................................................................................................... |
362 |
Auto-navigation for clearing jams .................................................................................................. |
365 |
Experiencing frequent or recurring paper jams? ............................................................................ |
365 |
Clear paper jams in Tray 1 ............................................................................................................... |
367 |
Clear paper jams in Tray 2 and the 500-sheet trays ...................................................................... |
368 |
Clear paper jams in the optional 1,500-sheet high-capacity tray ................................................. |
370 |
Clear paper jams in the toner-cartridge area ................................................................................. |
372 |
Clear paper jams in the rear output bin .......................................................................................... |
375 |
Clear paper jams in the fuser area .................................................................................................. |
376 |
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xiii |
Clear paper jams in the output bin .................................................................................................. |
381 |
|
Clear paper jams in the duplexer .................................................................................................... |
382 |
|
Clear paper jams in the envelope feeder ........................................................................................ |
384 |
|
Clear paper jams in the 5-bin mailbox ............................................................................................ |
386 |
|
Clear jams in the stacker or stapler/stacker ................................................................................... |
388 |
|
Clear paper jams in the stacker or stapler/stacker ...................................................... |
388 |
|
Clear staple jams in the stapler/stacker ....................................................................... |
389 |
|
Change jam recovery ....................................................................................................................... |
391 |
|
Solve performance problems ............................................................................................................................ |
392 |
|
Factors affecting print performance ............................................................................................... |
392 |
|
Print speeds ..................................................................................................................................... |
|
393 |
The product does not print or it prints slowly ................................................................................ |
393 |
|
The product prints slowly ............................................................................................................... |
394 |
|
Solve connectivity problems |
............................................................................................................................. |
395 |
Solve USB connection problems ..................................................................................................... |
395 |
|
Solve wired network problems ....................................................................................................... |
395 |
|
Poor physical connection .............................................................................................. |
395 |
|
The computer is using the incorrect IP address for the product .................................. |
395 |
|
The computer is unable to communicate with the product ......................................... |
396 |
|
The product is using incorrect link and duplex settings for the network .................... |
396 |
|
New software programs might be causing compatibility problems ........................... |
396 |
|
The computer or workstation might be set up incorrectly .......................................... |
396 |
|
The product is disabled, or other network settings are incorrect ............................... |
396 |
|
Service mode functions ..................................................................................................................................... |
|
397 |
Service menu ................................................................................................................................... |
|
397 |
Product resets ................................................................................................................................. |
|
398 |
Restore factory-set defaults ........................................................................................ |
398 |
|
Restore the service ID ................................................................................................... |
399 |
|
Product cold reset ......................................................................................................... |
400 |
|
Format Disk and Partial Clean functions ........................................................................................ |
401 |
|
Active and repository firmware locations .................................................................... |
401 |
|
Partial Clean .................................................................................................................. |
401 |
|
|
Execute a Partial Clean ............................................................................... |
402 |
Format Disk ................................................................................................................... |
402 |
|
|
Execute a Format Disk ................................................................................ |
403 |
Firmware upgrades ............................................................................................................................................ |
|
405 |
Determine the installed revision of firmware ................................................................................. |
406 |
|
Perform a firmware upgrade .......................................................................................................... |
407 |
|
HP Embedded Web Server ............................................................................................ |
407 |
|
USB |
ash drive (Pre-boot menu) .................................................................................. |
408 |
USB |
ash drive (control-panel menu) .......................................................................... |
410 |
xiv |
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Appendix A Printer specifications .................................................................................................................. |
411 |
Printer dimensions ............................................................................................................................................ |
412 |
Dimensions for the products, as sold ............................................................................................. |
412 |
Dimensions for the input and output accessories .......................................................................... |
414 |
Dimensions for sample combinations of the products and optional accessories ......................... |
418 |
Combination one ........................................................................................................... |
418 |
Combination two ........................................................................................................... |
419 |
Combination three ........................................................................................................ |
419 |
Printer space requirements ............................................................................................................................... |
421 |
Power consumption, electrical specifications, and acoustic emissions ........................................................... |
422 |
Operating-environment range .......................................................................................................................... |
423 |
Certificate of Volatility ....................................................................................................................................... |
424 |
Index ........................................................................................................................................................... |
427 |
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xv |
List of tables
Table 1-1 Sequence of operation .......................................................................................................................................... |
4 |
|
Table 1-2 |
Motors ................................................................................................................................................................. |
11 |
Table 1-3 |
Fans ..................................................................................................................................................................... |
11 |
Table 1-4 |
Solenoids ............................................................................................................................................................ |
12 |
Table 1-5 |
Switches .............................................................................................................................................................. |
12 |
Table 1-6 |
Sensors ............................................................................................................................................................... |
13 |
Table 1-7 Converted DC voltages ....................................................................................................................................... |
14 |
|
Table 1-8 Image formation process ................................................................................................................................... |
23 |
|
Table 1-9 Media presence and size detection (Tray 2 and 1x500sheet feeder) .............................................................. |
29 |
|
Table 1-10 Jam detection sensors ..................................................................................................................................... |
36 |
|
Table 1-11 Jams that the printer detects ........................................................................................................................... |
36 |
|
Table 2-1 Pre-boot menu options (1 of 7) .......................................................................................................................... |
76 |
|
Table 2-2 Pre-boot menu options (2 of 7) .......................................................................................................................... |
77 |
|
Table 2-3 Pre-boot menu options (3 of 7) .......................................................................................................................... |
78 |
|
Table 2-4 Pre-boot menu options (4 of 7) .......................................................................................................................... |
78 |
|
Table 2-5 Pre-boot menu options (5 of 7) .......................................................................................................................... |
79 |
|
Table 2-6 Pre-boot menu options (6 of 7) .......................................................................................................................... |
80 |
|
Table 2-7 Pre-boot menu options (7 of 7) .......................................................................................................................... |
81 |
|
Table 2-8 |
Troubleshooting owchart ................................................................................................................................. |
91 |
Table 2-9 Paper-path sensors diagnostic tests ............................................................................................................... |
127 |
|
Table 2-10 Manual sensor diagnostic tests ..................................................................................................................... |
130 |
|
Table 2-11 Tray/bin manual sensors ................................................................................................................................ |
132 |
|
Table 2-12 Component test details .................................................................................................................................. |
135 |
|
Table 2-13 Product base, sensors and switches block diagram ...................................................................................... |
136 |
|
Table 2-14 1x500-sheet paper feeder, sensors and switches block diagram ................................................................ |
137 |
|
Table 2-15 1,500-sheet high capacity input feeder, sensors and switches block diagram ............................................ |
138 |
|
Table 2-16 Envelope feeder, sensors and switches block diagram ................................................................................. |
139 |
|
Table 2-17 Duplexer, sensors and switches block diagram ............................................................................................. |
140 |
|
Table 2-18 Product base, cross section diagram ............................................................................................................. |
141 |
|
Table 2-19 1x500-sheet paper feeder, cross section diagram ........................................................................................ |
142 |
|
Table 2-20 1,500-sheet high capacity input (HCI) feeder, cross section diagram ........................................................... |
143 |
|
Table 2-21 Envelope feeder, cross section diagram ........................................................................................................ |
144 |
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xvii |
Table 2-22 Duplexer, cross section diagram .................................................................................................................... |
145 |
|
Table 2-23 Tray, cross section diagram ............................................................................................................................ |
145 |
|
Table 2-24 DC controller connectors ................................................................................................................................ |
146 |
|
Table 2-25 Formatter PCA ................................................................................................................................................ |
148 |
|
Table 2-26 External plug and port locations .................................................................................................................... |
152 |
|
Table 2-27 Main assemblies (1 of 2; printer base) ........................................................................................................... |
153 |
|
Table 2-28 Main assemblies (2 of 2; printer base) ........................................................................................................... |
154 |
|
Table 2-29 Motors and fans (printer base) ....................................................................................................................... |
155 |
|
Table 2-30 PCAs (printer base) ......................................................................................................................................... |
156 |
|
Table 2-31 Main assemblies (1x500-sheet paper feeder) ............................................................................................... |
157 |
|
Table 2-32 Printed circuit assembly and solenoid (1x500-sheet paper feeder) ............................................................. |
157 |
|
Table 2-33 Main assemblies (1x1500-sheet paper feeder) ............................................................................................. |
158 |
|
Table 2-34 Printed circuit assembly (PCA) and motor (1x1500-sheet paper feeder) ..................................................... |
158 |
|
Table 2-35 Printed circuit assembly (PCA) and motor (1x1500-sheet paper feeder) ..................................................... |
159 |
|
Table 2-36 |
Configuration page ......................................................................................................................................... |
169 |
Table 2-37 HP embedded Jetdirect page ......................................................................................................................... |
170 |
|
Table 2-38 |
Wireless page ................................................................................................................................................. |
171 |
Table 2-39 Important information on the configuration pages ...................................................................................... |
173 |
|
Table 2-40 Reports menu ................................................................................................................................................. |
177 |
|
Table 2-41 General Settings menu ................................................................................................................................... |
179 |
|
Table 2-42 General Print Settings menu .......................................................................................................................... |
184 |
|
Table 2-43 Default Print Options menu ........................................................................................................................... |
187 |
|
Table 2-44 Display Settings menu ................................................................................................................................... |
189 |
|
Table 2-45 Manage Supplies menu .................................................................................................................................. |
191 |
|
Table 2-46 Manage Trays menu ....................................................................................................................................... |
193 |
|
Table 2-47 Default Print Options menu ........................................................................................................................... |
195 |
|
Table 2-48 Network Settings menu ................................................................................................................................. |
196 |
|
Table 2-49 Embedded Jetdirect Menu .............................................................................................................................. |
196 |
|
Table 2-50 Troubleshooting menu ................................................................................................................................... |
207 |
|
Table 2-51 Backup/Restore menu .................................................................................................................................... |
210 |
|
Table 2-52 Sample event log page ................................................................................................................................... |
311 |
|
Table 2-53 |
Repetitive defects .......................................................................................................................................... |
314 |
Table 2-54 Print modes under the Adjust Paper Types submenu ................................................................................... |
326 |
|
Table 2-55 Print modes under the Optimize submenu .................................................................................................... |
326 |
|
Table 2-56 Image defects table ........................................................................................................................................ |
327 |
|
Table 2-57 Product feeds incorrect page size .................................................................................................................. |
357 |
|
Table 2-58 Product pulls from incorrect tray ................................................................................................................... |
357 |
|
Table 2-59 Product will not duplex (print 2-sided jobs) or duplexes incorrectly ............................................................ |
357 |
|
Table 2-60 Paper does not feed from Tray 2-X ................................................................................................................ |
358 |
|
Table 2-61 Output is curled or wrinkled ........................................................................................................................... |
358 |
|
Table 2-62 Paper does not feed automatically ................................................................................................................ |
360 |
xviii |
ENWW |
Table 2-63 Product base jam sensors .............................................................................................................................. |
362 |
|
Table 2-64 1x500-sheet paper-feeder jam sensors ........................................................................................................ |
363 |
|
Table 2-65 |
1,500-sheet high-capacity input (HCI) feeder jam sensors .......................................................................... |
364 |
Table 2-66 |
Duplexer jam sensors ..................................................................................................................................... |
365 |
Table 2-67 |
Solve performance problems ......................................................................................................................... |
392 |
Table A-1 |
Operating-environment specifications ............................................................................................................ |
423 |
ENWW |
xix |
List of figures
Figure 1-1 Relationship between the main printer systems |
............................................................................................... 3 |
|
Figure 1-2 |
Engine-control system ........................................................................................................................................ |
9 |
Figure 1-3 DC controller block diagram .............................................................................................................................. |
10 |
|
Figure 1-4 Low-voltage power-supply circuit .................................................................................................................... |
14 |
|
Figure 1-5 High-voltage power supply circuits .................................................................................................................. |
16 |
|
Figure 1-6 |
Fuser control ..................................................................................................................................................... |
17 |
Figure 1-7 Fuser temperature-control circuit .................................................................................................................... |
18 |
|
Figure 1-8 |
Laser/scanner system ....................................................................................................................................... |
20 |
Figure 1-9 |
Image-formation system .................................................................................................................................. |
22 |
Figure 1-10 |
Image-formation process ............................................................................................................................... |
23 |
Figure 1-11 |
Primary charging ............................................................................................................................................. |
24 |
Figure 1-12 Laser-beam exposure ..................................................................................................................................... |
24 |
|
Figure 1-13 |
Development ................................................................................................................................................... |
25 |
Figure 1-14 |
Primary transfer .............................................................................................................................................. |
25 |
Figure 1-15 |
Separation ....................................................................................................................................................... |
26 |
Figure 1-16 |
Fusing .............................................................................................................................................................. |
26 |
Figure 1-17 |
Drum cleaning ................................................................................................................................................. |
27 |
Figure 1-18 Drum charge elimination ................................................................................................................................ |
27 |
|
Figure 1-19 |
Photo sensors ................................................................................................................................................. |
28 |
Figure 1-20 Tray 2 multiple-feed prevention ..................................................................................................................... |
31 |
|
Figure 1-21 |
Skew-feed prevention ..................................................................................................................................... |
32 |
Figure 1-22 Duplex block diagram ..................................................................................................................................... |
34 |
|
Figure 1-23 Side registration adjustment operation (DP) ................................................................................................. |
35 |
|
Figure 1-24 Jam detection sensors .................................................................................................................................... |
36 |
|
Figure 1-25 Pressure roller pressure release control ........................................................................................................ |
40 |
|
Figure 1-26 1 x 500-sheet paper feeder ............................................................................................................................ |
42 |
|
Figure 1-27 1 x 500-sheet paper feeder block diagram .................................................................................................... |
43 |
|
Figure 1-28 1 x 500-sheet paper feeder circuit diagram ................................................................................................... |
44 |
|
Figure 1-29 |
HCI ................................................................................................................................................................... |
46 |
Figure 1-30 HCI block diagram ........................................................................................................................................... |
47 |
|
Figure 1-31 HCI circuit diagram .......................................................................................................................................... |
48 |
|
Figure 1-32 |
HCI lift .............................................................................................................................................................. |
50 |
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xxi |
Figure 1-33 |
Envelope feeder .............................................................................................................................................. |
52 |
Figure 1-34 Envelope feeder block diagram ...................................................................................................................... |
53 |
|
Figure 1-35 Envelope feeder circuit diagram ..................................................................................................................... |
53 |
|
Figure 1-36 Envelope feeder multiple feed detection ....................................................................................................... |
55 |
|
Figure 1-37 Envelope feeder jam detection ....................................................................................................................... |
56 |
|
Figure 1-38 |
Duplexer .......................................................................................................................................................... |
57 |
Figure 1-39 Envelope feeder block diagram ...................................................................................................................... |
58 |
|
Figure 1-40 Duplexer circuit diagram ................................................................................................................................. |
59 |
|
Figure 1-41 Side registration adjustment operation (DP) ................................................................................................. |
61 |
|
Figure 1-42 Envelope feeder jam detection ....................................................................................................................... |
62 |
|
Figure 2-1 Open the Pre-boot menu .................................................................................................................................. |
73 |
|
Figure 2-2 Pre-boot menu .................................................................................................................................................. |
74 |
|
Figure 2-3 Open the Pre-boot menu .................................................................................................................................. |
75 |
|
Figure 2-4 Open the Control Panel ..................................................................................................................................... |
83 |
|
Figure 2-5 Turn Windows features on or off ...................................................................................................................... |
83 |
|
Figure 2-6 Enable the telnet client feature ........................................................................................................................ |
84 |
|
Figure 2-7 Select the +3:Administrator item ..................................................................................................................... |
85 |
|
Figure 2-8 Select the +A:Remote Admin item .................................................................................................................... |
85 |
|
Figure 2-9 Select the 1:Start Telnet item ........................................................................................................................... |
85 |
|
Figure 2-10 Telnet connecting message ............................................................................................................................ |
85 |
|
Figure 2-11 Telnet error message ...................................................................................................................................... |
86 |
|
Figure 2-12 Telnet server function initialized .................................................................................................................... |
86 |
|
Figure 2-13 Open a command window ............................................................................................................................... |
87 |
|
Figure 2-14 Start a telnet session ...................................................................................................................................... |
87 |
|
Figure 2-15 Establish a telnet connection ......................................................................................................................... |
87 |
|
Figure 2-16 |
Enter the PIN ................................................................................................................................................... |
88 |
Figure 2-17 Remote Admin window ................................................................................................................................... |
88 |
|
Figure 2-18 Access the administrator menu ...................................................................................................................... |
89 |
|
Figure 2-19 Access the remote admin menu ...................................................................................................................... |
89 |
|
Figure 2-20 Terminate the telnet connection .................................................................................................................... |
90 |
|
Figure 2-21 Diagnostic-tests access button ...................................................................................................................... |
96 |
|
Figure 2-22 Press the diagnostics-access button .............................................................................................................. |
97 |
|
Figure 2-23 Control-panel version A yellow screen ........................................................................................................... |
97 |
|
Figure 2-24 Touch the screen to advance colored screens ................................................................................................ |
98 |
|
Figure 2-25 Exit the diagnostic mode ................................................................................................................................ |
99 |
|
Figure 2-26 Open the Pre-boot menu .............................................................................................................................. |
100 |
|
Figure 2-27 Pre-boot menu .............................................................................................................................................. |
101 |
|
Figure 2-28 Access the administration menu .................................................................................................................. |
102 |
|
Figure 2-29 Access the diagnostics menu ........................................................................................................................ |
102 |
|
Figure 2-30 Open the screen test ..................................................................................................................................... |
103 |
|
Figure 2-31 Blue vertical gradient screen ........................................................................................................................ |
103 |
xxii |
ENWW |
Figure 2-32 Open the touch test ...................................................................................................................................... |
107 |
|
Figure 2-33 Touch the white grid ..................................................................................................................................... |
107 |
|
Figure 2-34 Verify the mark ............................................................................................................................................. |
108 |
|
Figure 2-35 Open the softkey test ................................................................................................................................... |
109 |
|
Figure 2-36 Touch the Home button ................................................................................................................................ |
109 |
|
Figure 2-37 |
Successful test .............................................................................................................................................. |
110 |
Figure 2-38 Open the backlight test ................................................................................................................................. |
111 |
|
Figure 2-39 Open the sound test ...................................................................................................................................... |
112 |
|
Figure 2-40 Do not open the keyboard test ..................................................................................................................... |
113 |
|
Figure 2-41 Open the sound test ...................................................................................................................................... |
114 |
|
Figure 2-42 Touchscreen blank, white, or dim (no image) .............................................................................................. |
116 |
|
Figure 2-43 Touchscreen is slow to respond or requires multiple presses to respond ................................................... |
117 |
|
Figure 2-44 Touchscreen has an unresponsive zone ....................................................................................................... |
118 |
|
Figure 2-45 No control panel sound ................................................................................................................................. |
119 |
|
Figure 2-46 Home button is unresponsive ....................................................................................................................... |
120 |
|
Figure 2-47 Hardware integration pocket (HIP) is not functioning (control panel functional) ....................................... |
121 |
|
Figure 2-48 Engine test button ........................................................................................................................................ |
123 |
|
Figure 2-49 |
Defeating interlocks ...................................................................................................................................... |
124 |
Figure 2-50 Printer base, sensors and switches block diagram ...................................................................................... |
136 |
|
Figure 2-51 1x500-sheet paper feeder, sensors and switches block diagram ............................................................... |
137 |
|
Figure 2-52 1,500-sheet high capacity input feeder, sensors and switches block diagram .......................................... |
138 |
|
Figure 2-53 Envelope feeder, sensors and switches block diagram ............................................................................... |
139 |
|
Figure 2-54 Duplexer, sensors and switches block diagram ........................................................................................... |
140 |
|
Figure 2-55 Printer base, cross section diagram ............................................................................................................. |
141 |
|
Figure 2-56 1x500-sheet paper feeder, cross section diagram ...................................................................................... |
142 |
|
Figure 2-57 1,500-sheet high capacity input (HCI) feeder, cross section diagram ......................................................... |
143 |
|
Figure 2-58 Envelope feeder, cross section diagram ....................................................................................................... |
144 |
|
Figure 2-59 Duplexer, cross section diagram ................................................................................................................... |
145 |
|
Figure 2-60 Tray, cross section diagram .......................................................................................................................... |
145 |
|
Figure 2-61 DC controller PCA connectors ....................................................................................................................... |
146 |
|
Figure 2-62 |
Formatter PCA ............................................................................................................................................... |
148 |
Figure 2-63 Printer base connectors ................................................................................................................................ |
149 |
|
Figure 2-64 1x500-sheet feeder connectors ................................................................................................................... |
150 |
|
Figure 2-65 1,500-sheet high-capacity feeder connectors ............................................................................................ |
150 |
|
Figure 2-66 Stapling mailbox connectors ........................................................................................................................ |
151 |
|
Figure 2-67 Envelope feeder connectors ......................................................................................................................... |
151 |
|
Figure 2-68 External plug and port locations .................................................................................................................. |
152 |
|
Figure 2-69 Main assemblies (1 of 2; printer base) ......................................................................................................... |
153 |
|
Figure 2-70 Main assemblies (2 of 2; printer base) ......................................................................................................... |
154 |
|
Figure 2-71 Motors and fans (printer base) ..................................................................................................................... |
155 |
|
Figure 2-72 PCAs (printer base) ....................................................................................................................................... |
156 |
ENWW |
xxiii |
Figure 2-73 Main assemblies (1x500-sheet paper feeder) ............................................................................................. |
157 |
|
Figure 2-74 Printed circuit assembly and solenoid (1x500-sheet paper feeder) ........................................................... |
157 |
|
Figure 2-75 Main assemblies (1x1500-sheet paper feeder) ........................................................................................... |
158 |
|
Figure 2-76 Printed circuit assembly (PCA) and motor (1x1500-sheet paper feeder) ................................................... |
158 |
|
Figure 2-77 Printed circuit assembly (PCA) and motor (1x1500-sheet paper feeder) ................................................... |
159 |
|
Figure 2-78 General timing chart ..................................................................................................................................... |
160 |
|
Figure 2-79 General circuit diagram for the printer base (1 of 3) ................................................................................... |
161 |
|
Figure 2-80 General circuit diagram for the printer base (2 of 3) ................................................................................... |
162 |
|
Figure 2-81 General circuit diagram for the printer base (3 of 3) ................................................................................... |
163 |
|
Figure 2-82 General circuit diagram for the 1x500-sheet feeder ................................................................................... |
164 |
|
Figure 2-83 General circuit diagram for the 1,500-sheet high-capacity feeder (HCI) .................................................... |
165 |
|
Figure 2-84 General circuit diagram for the envelope feeder ......................................................................................... |
166 |
|
Figure 2-85 General circuit diagram for the duplexer ..................................................................................................... |
167 |
|
Figure 2-86 |
Configuration page ....................................................................................................................................... |
169 |
Figure 2-87 |
Configuration page ....................................................................................................................................... |
170 |
Figure 2-88 |
Wireless page ................................................................................................................................................ |
171 |
Figure 2-89 Print a fuser test page .................................................................................................................................. |
175 |
|
Figure 2-90 Paper Tray guides ......................................................................................................................................... |
220 |
|
Figure 2-91 Paper Tray overfill guide ............................................................................................................................... |
220 |
|
Figure 2-92 Paper Tray guides ......................................................................................................................................... |
222 |
|
Figure 2-93 Paper Tray overfill guide ............................................................................................................................... |
222 |
|
Figure 2-94 Paper Tray guides ......................................................................................................................................... |
224 |
|
Figure 2-95 Paper Tray overfill guide ............................................................................................................................... |
224 |
|
Figure 2-96 Paper Tray guides ......................................................................................................................................... |
226 |
|
Figure 2-97 Paper Tray overfill guide ............................................................................................................................... |
226 |
|
Figure 2-98 Sample event log .......................................................................................................................................... |
311 |
|
Figure 2-99 Examples of repetitive defects ..................................................................................................................... |
316 |
|
Figure 2-100 Place the ruler on the page ......................................................................................................................... |
317 |
|
Figure 2-101 Locate the next repetitive defect ............................................................................................................... |
317 |
|
Figure 2-102 Determine the defective assembly ............................................................................................................ |
318 |
|
Figure 2-103 Print-quality troubleshooting procedure page .......................................................................................... |
320 |
|
Figure 2-104 Black print-quality troubleshooting page .................................................................................................. |
321 |
|
Figure 2-105 Open the front cover ................................................................................................................................... |
336 |
|
Figure 2-106 Open the separation roller cover ................................................................................................................ |
336 |
|
Figure 2-107 Slide the separation roller .......................................................................................................................... |
337 |
|
Figure 2-108 Remove the separation roller ..................................................................................................................... |
337 |
|
Figure 2-109 Remove one screw ...................................................................................................................................... |
338 |
|
Figure 2-110 Remove the bushing ................................................................................................................................... |
338 |
|
Figure 2-111 Remove the cover ....................................................................................................................................... |
339 |
|
Figure 2-112 Remove the Tray 1 pickup and feed rollers ................................................................................................ |
339 |
|
Figure 2-113 Clean the rollers .......................................................................................................................................... |
340 |
xxiv |
ENWW |
Figure 2-114 Install the Tray 1 pickup and feed rollers ................................................................................................... |
340 |
|
Figure 2-115 Remove the cover ....................................................................................................................................... |
341 |
|
Figure 2-116 Install the bushing ...................................................................................................................................... |
342 |
|
Figure 2-117 Install one screw ......................................................................................................................................... |
342 |
|
Figure 2-118 Open the separation roller cover ................................................................................................................ |
343 |
|
Figure 2-119 Position the separation roller ..................................................................................................................... |
343 |
|
Figure 2-120 Install the separation roller ........................................................................................................................ |
344 |
|
Figure 2-121 Close the front cover ................................................................................................................................... |
344 |
|
Figure 2-122 Remove the tray ......................................................................................................................................... |
345 |
|
Figure 2-123 |
Open the cover ............................................................................................................................................ |
345 |
Figure 2-124 Remove the feed roller ............................................................................................................................... |
346 |
|
Figure 2-125 Remove the feed roller ............................................................................................................................... |
346 |
|
Figure 2-126 Remove the pick roller ................................................................................................................................ |
347 |
|
Figure 2-127 Clean the rollers .......................................................................................................................................... |
347 |
|
Figure 2-128 Install the pick roller ................................................................................................................................... |
348 |
|
Figure 2-129 Install the feed roller .................................................................................................................................. |
348 |
|
Figure 2-130 |
Open the cover ............................................................................................................................................ |
349 |
Figure 2-131 Align the torque limiter ............................................................................................................................... |
349 |
|
Figure 2-132 Install the feed roller .................................................................................................................................. |
350 |
|
Figure 2-133 |
Install the tray ............................................................................................................................................. |
350 |
Figure 2-134 Open the feeder door .................................................................................................................................. |
351 |
|
Figure 2-135 Open the separation-roller cover ............................................................................................................... |
351 |
|
Figure 2-136 Remove the separation roller ..................................................................................................................... |
352 |
|
Figure 2-137 Remove the feed roller ............................................................................................................................... |
352 |
|
Figure 2-138 Remove the pick roller ................................................................................................................................ |
353 |
|
Figure 2-139 Clean the rollers .......................................................................................................................................... |
353 |
|
Figure 2-140 Install the pick roller ................................................................................................................................... |
354 |
|
Figure 2-141 Install the feed roller .................................................................................................................................. |
354 |
|
Figure 2-142 Open the separation-roller cover ............................................................................................................... |
355 |
|
Figure 2-143 Check the torque limiter ............................................................................................................................. |
355 |
|
Figure 2-144 Install the feed roller .................................................................................................................................. |
356 |
|
Figure 2-145 Close the feeder door ................................................................................................................................. |
356 |
|
Figure 2-146 Product base jam sensors .......................................................................................................................... |
362 |
|
Figure 2-147 1x500-sheet paper-feeder jam sensors .................................................................................................... |
363 |
|
Figure 2-148 1,500-sheet high-capacity input (HCI) feeder jam sensors ....................................................................... |
364 |
|
Figure 2-149 Duplexer jam sensors ................................................................................................................................. |
365 |
|
Figure 2-150 Open the Pre-boot menu ............................................................................................................................ |
400 |
|
Figure 2-151 Open the Pre-boot menu ............................................................................................................................ |
402 |
|
Figure 2-152 Open the Pre-boot menu ............................................................................................................................ |
403 |
|
Figure 2-153 Open the Pre-boot menu ............................................................................................................................ |
408 |
|
Figure A-1 Dimensions for the n models .......................................................................................................................... |
412 |
ENWW |
xxv |
Figure A-2 Dimensions for the dn models ........................................................................................................................ |
413 |
|
Figure A-3 Dimensions for the x models .......................................................................................................................... |
414 |
|
Figure A-4 Dimensions for the 1 x 500-sheet paper feeder ............................................................................................ |
414 |
|
Figure A-5 Dimensions for the 1,500-sheet high-capacity input tray ............................................................................ |
415 |
|
Figure A-6 |
Dimensions for the stacker ............................................................................................................................. |
416 |
Figure A-7 |
Dimensions for the stapler/stacker ................................................................................................................ |
416 |
Figure A-8 |
Dimensions for the 5-bin mailbox .................................................................................................................. |
417 |
Figure A-9 |
Dimensions for the printer stand ................................................................................................................... |
417 |
Figure A-10 Dimensions for Combination one ................................................................................................................. |
418 |
|
Figure A-11 Dimensions for Combination two ................................................................................................................. |
419 |
|
Figure A-12 Dimensions for Combination three .............................................................................................................. |
420 |
|
Figure A-13 Certificate of Volatility 1 of 2) ...................................................................................................................... |
424 |
|
Figure A-14 Certificate of Volatility (2 of 2) ..................................................................................................................... |
425 |
xxvi |
ENWW |
●Related documentation and software
●Basic operation
●Formatter-control system
●Engine-control system
●Engine laser/scanner system
●Pickup, feed, and delivery system
●Input accessories
ENWW |
1 |
HP service personnel, go to the Service Access Work Bench (SAW) at http://h41302.www4.hp.com/km/saw/ home.do.
Channel partners, go to HP Channel Services Network (CSN) at https://h30125.www3.hp.com/hpcsn.
2 Chapter 1 Theory of operation |
ENWW |
The printer routes all high-level processes through the formatter, which stores font information, processes the print image, and communicates with the host computer.
The basic printer operation comprises the following systems:
●The engine-control system, which includes the power supply and the DC controller printed circuit assembly (PCA)
●The laser/scanner system, which forms the latent image on the photosensitive drum
●The image-formation system, which transfers a toner image onto the paper
●The media feed system, which uses a system of rollers and belts to transport the paper through the printer
●Accessory (optional paper feeder)
Figure 1-1 Relationship between the main printer systems
Laser scanner system
Image-formation system
Engine-control system
Pickup, feed and delivery system
Accessory
ENWW |
Basic operation 3 |
The DC controller PCA controls the operating sequence. The following table describes the basic operating sequence from when the printer power is turned on until the final printed page is delivered to an output bin.
NOTE: The printer takes about two minutes and twenty seconds to initialize.
Table 1-1 Sequence of operation
Period |
Duration |
Description |
|
|
|
|
|
Waiting |
From the time the power is turned on, the door is |
● |
Brings the printer to standby condition. |
|
closed, or when the printer exits Sleep mode until the |
● |
Pressurizes the pressure roller in the fuser |
|
printer is ready for printing. |
||
|
|
● |
Detects the toner cartridge |
|
|
● |
Rotates and stops each motor |
|
|
● |
Rotates and stops each fan |
|
|
|
|
Standby |
From the end of the waiting sequence, the last |
● |
Is in the Ready state |
|
rotation until the formatter receives a print command, |
● |
Enters Sleep mode if the formatter sends the |
|
or until the printer is turned off. |
||
|
|
|
sleep command |
|
|
|
|
Initial rotation |
From the time the formatter receives a print command |
● |
Activates the high-voltage power supply |
|
until the paper enters the paper path. |
● |
Prepares the laser/scanner unit |
|
|
||
|
|
● |
Warms the fuser to the correct temperature |
|
|
|
|
Printing |
From the time the first sheet of paper enters the paper |
● |
Forms the image on the photosensitive drum |
|
path until the last sheet has passed through the fuser. |
● |
Transfers the toner to the paper |
|
|
||
|
|
● |
Fuses the toner image onto the paper |
|
|
|
|
Last rotation |
From the time the last sheet of paper exits the fuser |
● |
Moves the last printed sheet into the output bin |
|
until the motors stop rotating. |
● |
Stops each motor |
|
|
||
|
|
● |
Stops each fan |
|
|
● |
Stops the high-voltage power supply |
|
|
● |
Stops the laser/scanner unit |
|
|
● |
Turns the fuser heater off |
|
|
● |
If another print command is received, the printer |
|
|
|
enters the initial rotation period when the last |
|
|
|
rotation is complete. |
|
|
|
|
4 Chapter 1 Theory of operation |
ENWW |
The formatter performs the following functions:
●Controlling sleep mode
●Receiving and processing print data from the various printer interfaces
●Monitoring control panel functions and relaying printer status information (through the control panel and the network or bi-directional interface)
●Developing and coordinating data placement and timing with the DC controller PCA
●Storing font information
●Communicating with the host computer through the network or the bidirectional interface
The formatter receives a print job from the network or bidirectional interface and separates it into image information and instructions that control the printing process. The DC controller PCA synchronizes the image formation system with the paper input and output systems, and then signals the formatter to send the print image data.
The formatter also provides the electrical interface and mounting locations for the Slim DIMM and the optional hard-disk drive (HDD).
NOTE: In the General Settings menu (a submenu of the Administration menu), this item is termed Sleep Timer Settings.
This feature conserves power after the printer has been idle for an adjustable period of time. When the printer is in Sleep mode, the printer retains all settings, downloaded fonts, and macros. The default setting is for Sleep mode to be enabled, and the printer enters Sleep mode after a 30-second idle time.
The printer firmware uses a combination of timers and Sleep settings to control when the printer enters a different state as well as what states the printer will enter. The available states are listed below, in descending order, from using the most power to using the least power:
●Active: The printer control panel is fully illuminated. The power button light is illuminated.
●Shallow suspend: The printer control panel is dim and the content is grayed out, but is still readable. The power button light is illuminated.
●Suspend: The printer control panel is off (blacked out). The power button light blinks once every three seconds.
●Deep suspend: The printer control panel is off (blacked out). The power button light blinks once every three seconds. The control panel and power button appearance is the same in this state as the suspend state. However, the printer is drawing less than 1 watt of power in the deep suspend state (as opposed to 6 watts of power in the suspend state).
●ff: This state is entered by pressing the power button or removing power from the printer. The power button light is not illuminated.
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The printer exits Sleep mode and enters the warm-up cycle when any of the following events occur:
●The printer receives a print job, valid data, or a PML or PJL command.
●A control-panel button is pressed or the touchscreen is touched.
●A cover or door is opened.
●The engine-test switch is pressed.
●A paper tray, other than Tray 1, is opened.
NOTE: If the printer is in the deep suspend state, opening a paper tray will not cause the printer to exit Sleep mode.
NOTE: Printer error messages override the Sleep message. The printer enters Sleep mode at the appropriate time, but the error message continues to appear.
PJL is an integral part of printer configuration, in addition to the standard printer command language (PCL) and PostScript (PS). With standard cabling, the printer can use PJL to perform a variety of functions, such as these:
●Two-way communication with the host computer through a network connection or a USB device port: The printer can inform the host about the control-panel settings, and the control-panel settings can be changed from the host.
●Dynamic I/O switching: The printer uses this switching to be configured with a host on each I/O. The printer can receive data from more than one I/O simultaneously, until the I/O buffer is full. This can occur
even when the printer is o ine.
●Context-sensitive switching: The printer can automatically recognize the personality (PS or PCL) of each job and configure itself to serve that personality.
●Isolation of print environment settings from one print job to the next: For example, if a print job is sent to the printer in landscape mode, the subsequent print jobs print in landscape only if they are formatted for landscape printing.
PML allows remote configuration of the printer and status read-back from the printer through the I/O ports.
The M604n, M605n, M604dn, M605dn, and M606dn control panel is a 6.85 cm (2.7 in) four-line color display with numeric keypad and additional buttons for navigating control panel menus. The M605x and M606x control panel is a 20.3 cm (8 in) full-color SVGA with capacitive touchscreen and adjustable viewing angle.
The M605x and M606x control panel has a diagnostic mode to allow testing of the touchscreen, Home button, and speaker. The control panel does not require calibration.
All models include an easy-access USB port for walk-up printing and a hardware integration pocket for thirdparty USB devices, such as card readers.
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This printer features easy-access USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following types of files
●.prn
●.pcl
●.ps
●.cht
The USB port is disabled by default. Follow the instructions in the printer user guide to enable the USB port and print USB documents.
The M605x and M606x contains a wireless card to enable 802.11b/g/n wireless communication.
The M605x and M606x printer supports near field communication (NFC) capabilities. NFC enables an easy one-to-one HP wireless direct print connection using a simple device-to-device touch. Mobile device users can quickly connect to the printer and print documents and images from a mobile device, such as a smartphone or tablet, by touching the device to the NFC icon on the bottom of the control panel.
CPU
The formatter incorporates an 800 MHz processor.
The printer has three I/O interfaces:
●Hi-Speed USB 2.0
●10/100/1000 Ethernet LAN connection with IPv4 and IPv6
●Easy-access USB printing (no computer required)
If the printer encounters a problem when managing available memory, a clearable warning message appears on the control panel.
The formatter incorporates different types of memory and storage to store the printer firmware as well as print-job data and user settings.
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●512 MB base memory, expandable to 1.0 GB or 1.5 GB by adding DIMM memory modules
●HP Secure High-Performance Hard Disk (HDD; optional)
Memory on the formatter or an optional hard-disk drive (HDD) attached to the formatter store the firmware. A remote firmware upgrade process is used to overwrite and upgrade the firmware.
The printer uses NVRAM to store printer and user configuration settings. The contents of NVRAM are retained when the printer is turned off or disconnected.
The formatter has one DIMM slot. All models come with 512 MB base memory installed. Additional memory can be added up to a maximum of 1.5 GB.
The RAM on the formatter contains the page, I/O buffers, and the font storage area. It stores printing and font information received from the host system, and can also serve to temporarily store a full page of print-image data before the data is sent to the print engine.
NOTE: If the printer encounters a problem when managing available memory, a clearable warning message displays on the control panel display.
MEt effectively doubles the amount of standard memory through a variety of fontand data-compression methods.
NOTE: MEt is available only in when printing in printer command language (PCL) mode. It is not functional when printing in PostScript (PS) mode.
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