HP LaserJet P2050 and P2030 Series Printers
Service Manual
HP LaserJet P2030 Series and HP LaserJet
P2050 Series Printers
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: CE457-90980
Edition 1, 10/2008
Trademark Credits
Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries/ regions.
Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.
Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Table of contents
1 Product basics |
|
Product comparison ............................................................................................................................. |
2 |
HP LaserJet P2050 Series Printers ..................................................................................... |
2 |
HP LaserJet P2030 Series Printers ..................................................................................... |
3 |
Product features ................................................................................................................................... |
4 |
HP LaserJet P2050 Series Printers ..................................................................................... |
4 |
HP LaserJet P2030 Series Printers .................................................................................... |
5 |
Product walkaround .............................................................................................................................. |
6 |
HP LaserJet P2050 Series Printers ..................................................................................... |
6 |
Front view ............................................................................................................ |
6 |
Rear view ............................................................................................................ |
7 |
Interface ports ..................................................................................................... |
8 |
Model and serial number label ............................................................................ |
8 |
HP LaserJet P2030 Series Printers ..................................................................................... |
9 |
Front view ............................................................................................................ |
9 |
Rear view .......................................................................................................... |
10 |
Interface ports ................................................................................................... |
11 |
Model and serial-number label location ............................................................ |
12 |
Supported product software ............................................................................................................... |
13 |
Software included with the product .................................................................................... |
13 |
Software installation types for Windows ............................................................ |
13 |
Macintosh software ........................................................................................... |
13 |
Supported printer drivers for Windows (HP LaserJet P2050 Series Printers) ................... |
13 |
Supported printer drivers for Windows (HP LaserJet P2030 Series Printers) ................... |
13 |
Supported printer drivers for Macintosh (HP LaserJet P2050 Series Printers only) .......... |
13 |
Supported printer drivers for Macintosh (HP LaserJet P2030 Series Printers only) .......... |
14 |
Other software provided .................................................................................................... |
14 |
Software for Windows ....................................................................................... |
14 |
HP ToolboxFX (HP LaserJet P2050 Series Printers only) ............... |
14 |
Status Alerts software (HP LaserJet P2030 Series Printers only) .................... |
14 |
Software for networks ....................................................................................... |
14 |
HP Web Jetadmin ............................................................................ |
14 |
Embedded Web server (HP LaserJet P2055dn, HP LaserJet |
|
P2055x, and HP LaserJet P2035n printers only). ............................ |
14 |
ENWW |
iii |
Software for other operating systems ............................................................... |
15 |
System minimum requirements .......................................................................................................... |
16 |
Windows requirements ...................................................................................................... |
16 |
Macintosh requirements .................................................................................................... |
16 |
Connectivity ........................................................................................................................................ |
17 |
Supported networks (HP LaserJet P2050 Series Printers) ................................................ |
17 |
Supported network (HP LaserJet P2030 Series Printers) ................................................. |
18 |
2 Control panel |
|
Control panel (HP LaserJet P2050 Series Printers only) ................................................................... |
22 |
Control-panel layout ........................................................................................................... |
22 |
Use the control-panel menus ............................................................................................. |
23 |
Use the menus .................................................................................................. |
23 |
Reports menu .................................................................................................................... |
24 |
System setup menu ........................................................................................................... |
25 |
Service menu ..................................................................................................................... |
27 |
Network config. menu (HP LaserJet P2055dn and HP LaserJet P2055x only) ................. |
28 |
Control panel (HP LaserJet P2030 Series Printers only) ................................................................... |
30 |
3 Paper and print media |
|
Supported paper and print media ....................................................................................................... |
32 |
Paper for the HP LaserJet P2050 Series Printers ............................................................. |
32 |
Supported paper and print media sizes ............................................................ |
32 |
Supported paper and print media types ............................................................ |
33 |
Tray and bin capacity ........................................................................................ |
34 |
Paper for the HP LaserJet P2030 Series Printers ............................................................. |
34 |
Supported paper and print media sizes ............................................................ |
34 |
Supported paper and print media types ............................................................ |
36 |
Tray and bin capacity ........................................................................................ |
37 |
Load paper and print media ............................................................................................................... |
38 |
Load trays ......................................................................................................................... |
38 |
Paper orientation for loading trays ................................................................... |
38 |
Tray 1 ................................................................................................................ |
39 |
Tray 2 ................................................................................................................ |
40 |
Load A6-size paper .......................................................................... |
40 |
Optional Tray 3 (HP LaserJet P2050 Series Printers only) ............................... |
41 |
Load A6-size paper .......................................................................... |
41 |
Manual feed ...................................................................................................... |
42 |
Configure trays ................................................................................................................................... |
43 |
Configure trays (HP LaserJet P2050 Series Printers only) ................................................ |
43 |
Configure trays (HP LaserJet P2030 Series Printers only) ............................................... |
43 |
Use paper output options .................................................................................................................. |
44 |
Print to the top (standard) output bin ................................................................................. |
44 |
iv |
ENWW |
Print to the straight-through paper path (rear output) ........................................................ |
45 |
4 Manage and maintain |
|
Print the information pages ............................................................................................................... |
48 |
Print the information pages (HP LaserJet P2050 Series Printers only) ............................. |
48 |
Print the information pages (HP LaserJet P2030 Series Printers only) ............................. |
48 |
Demo page ........................................................................................................ |
48 |
Configuration page ............................................................................................ |
49 |
Supplies Status page ........................................................................................ |
49 |
Use the HP ToolboxFX software (HP LaserJet P2050 Series Printers only) ..................................... |
50 |
View HP ToolboxFX ........................................................................................................... |
50 |
Status ................................................................................................................................. |
51 |
Event log ........................................................................................................... |
51 |
Alerts .................................................................................................................................. |
52 |
Set up Status Alerts .......................................................................................... |
52 |
Set up E-mail Alerts .......................................................................................... |
52 |
Help ................................................................................................................................... |
52 |
Device Settings .................................................................................................................. |
53 |
Device Information ............................................................................................ |
53 |
Paper Handling ................................................................................................. |
54 |
Printing .............................................................................................................. |
54 |
PCL6 ................................................................................................................. |
54 |
PCL5c ............................................................................................................... |
54 |
PostScript .......................................................................................................... |
54 |
Print quality ....................................................................................................... |
54 |
Paper Types ...................................................................................................... |
55 |
System Setup .................................................................................................... |
55 |
Troubleshooting ................................................................................................ |
55 |
Network Settings ................................................................................................................ |
55 |
Shop for Supplies .............................................................................................................. |
55 |
Other Links ........................................................................................................................ |
55 |
Manage a network product ................................................................................................................. |
57 |
Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet |
|
P2035n only) ...................................................................................................................... |
57 |
Open the embedded Web server ...................................................................... |
57 |
Status tab .......................................................................................................... |
57 |
Settings tab ....................................................................................................... |
58 |
Networking tab .................................................................................................. |
58 |
Links .................................................................................................................. |
58 |
Use HP Web Jetadmin software ........................................................................................ |
58 |
Use security features ......................................................................................................... |
58 |
Secure the embedded Web server ................................................................... |
58 |
Manage supplies ................................................................................................................................ |
59 |
Supplies life ....................................................................................................................... |
59 |
ENWW |
v |
Manage the print cartridge ................................................................................................. |
59 |
Print-cartridge storage ....................................................................................... |
59 |
Use genuine HP print cartridges ....................................................................... |
59 |
HP policy on non-HP print cartridges ................................................................ |
59 |
Print-cartridge authentication ............................................................................ |
59 |
HP fraud hotline and Web site .......................................................................... |
59 |
Replace supplies and parts ................................................................................................................ |
61 |
Supply replacement guidelines .......................................................................................... |
61 |
Redistribute toner .............................................................................................................. |
61 |
Change the print cartridge ................................................................................................. |
62 |
Install memory (HP LaserJet P2050 Series Printers only) ................................................................. |
64 |
Install product memory ...................................................................................................... |
64 |
Check DIMM installation .................................................................................................... |
67 |
Save resources (permanent resources) ........................................................................... |
67 |
Enable memory for Windows ............................................................................................. |
68 |
Clean the product ............................................................................................................................... |
69 |
Clean the print-cartridge area ............................................................................................ |
69 |
Clean the paper path (HP LaserJet P2050 Series Printers only) ...................................... |
70 |
Clean the paper path (HP LaserJet P2030 Series Printers only) ...................................... |
70 |
Clean the Tray 1 pickup roller ............................................................................................ |
71 |
Clean the Tray 2 pickup roller ............................................................................................ |
75 |
5 Theory of operation |
|
Introduction ......................................................................................................................................... |
80 |
Internal components ........................................................................................................................... |
81 |
Timing ................................................................................................................................................. |
83 |
Engine control system ........................................................................................................................ |
84 |
DC controller ...................................................................................................................... |
85 |
Low-voltage power supply ................................................................................................. |
85 |
High-voltage power supply ................................................................................................ |
86 |
Laser/scanner system ........................................................................................................................ |
88 |
Laser failure detection ....................................................................................................... |
89 |
Image-formation system ..................................................................................................................... |
90 |
Pickup/feed/delivery system ............................................................................................................... |
94 |
Jam detection .................................................................................................................... |
95 |
6 Removal and replacement |
|
Introduction ......................................................................................................................................... |
98 |
Removal and replacement strategy ................................................................................................... |
98 |
Electrostatic discharge ....................................................................................................................... |
98 |
Required tools ................................................................................................................................... |
99 |
Before performing service ................................................................................................................ |
100 |
After performing service ................................................................................................................... |
100 |
vi |
ENWW |
Post-service test ............................................................................................................................... |
101 |
Print-quality test ............................................................................................................... |
101 |
Print cartridge ................................................................................................................................... |
102 |
Tray 2 cassette ................................................................................................................................. |
103 |
Rollers and pads .............................................................................................................................. |
104 |
Pickup roller; Tray 1 ......................................................................................................... |
104 |
Pickup roller assembly; Tray 2 ......................................................................................... |
107 |
Separation-pad assembly; Tray 2 .................................................................................... |
110 |
Transfer roller .................................................................................................................. |
111 |
External panels, covers, and doors .................................................................................................. |
114 |
DIMM door (HP LaserJet P2050 Series only) .................................................................. |
114 |
Right cover ....................................................................................................................... |
115 |
Reinstall the right cover ................................................................................... |
117 |
Left cover ......................................................................................................................... |
118 |
Rear cover, rear door, and duplex-paper-feed assembly ................................................ |
120 |
Top-cover assembly ........................................................................................................ |
124 |
Cartridge-door assembly and front cover ........................................................................ |
127 |
Reinstall the cartridge-door assembly and front cover .................................... |
129 |
Internal assemblies .......................................................................................................................... |
130 |
Formatter PCA; HP LaserJet P2030 Series .................................................................... |
130 |
Formatter PCA; HP LaserJet P2050 Series .................................................................... |
132 |
Paper-pickup-gear assembly ........................................................................................... |
134 |
Reinstall the paper-pickup-gear assembly ...................................................... |
135 |
Cartridge-door switch ....................................................................................................... |
137 |
Tray 1 pickup solenoid ..................................................................................................... |
138 |
Fan ................................................................................................................................... |
140 |
Reverse-sensor assembly; HP LaserJet P2050 Series ................................................... |
142 |
Power-switch assembly ................................................................................................... |
144 |
Connecting PCA .............................................................................................................. |
147 |
Inlet-cable assembly ........................................................................................................ |
150 |
Registration assembly ..................................................................................................... |
152 |
Laser/scanner assembly .................................................................................................. |
156 |
Fuser ................................................................................................................................ |
158 |
Reinstall the fuser ........................................................................................... |
162 |
Engine controller unit (ECU) ............................................................................................ |
163 |
Reinstall the ECU ............................................................................................ |
170 |
Paper-feed-guide assembly ............................................................................................. |
172 |
Main motor ....................................................................................................................... |
174 |
Face-down-drive or duplexing-paper-feed assembly ....................................................... |
177 |
Duplex solenoid; HP LaserJet P2050 Series ................................................................... |
180 |
Paper-retaining-delivery assembly .................................................................................. |
181 |
7 Solve problems
ENWW |
vii |
Solve general problems .................................................................................................................... |
186 |
Troubleshooting checklist ................................................................................................ |
186 |
Factors that affect product performance .......................................................................... |
187 |
Basic problem solving ...................................................................................................... |
188 |
Menu map (HP LaserJet P2050 Series Printers only) ...................................................................... |
190 |
Troubleshooting process .................................................................................................................. |
191 |
Pre-troubleshooting checklist .......................................................................................... |
191 |
Tools for troubleshooting .................................................................................................................. |
193 |
Continuous self-test (HP LaserJet P2050 Series only) .................................................... |
193 |
Half self-test functional check .......................................................................................... |
193 |
Drum rotation functional check ....................................................................................... |
193 |
Heating element check .................................................................................................... |
194 |
High-voltage contacts check ............................................................................................ |
194 |
Checking the print cartridge contacts ............................................................ |
194 |
Component locations ....................................................................................................... |
196 |
Problem-solve diagrams ................................................................................................................... |
202 |
Repetitive image defect ruler ........................................................................................... |
202 |
Engine controller PCA ..................................................................................................... |
203 |
Major components ........................................................................................................... |
205 |
PCAs ................................................................................................................................ |
206 |
General timing chart ........................................................................................................ |
207 |
Circuit diagram ................................................................................................................. |
207 |
Status-light patterns (HP LaserJet P2030 Series Printers only) ....................................................... |
209 |
Status-alert messages (HP LaserJet P2030 Series Printers only) ................................................... |
215 |
Interpret control-panel messages (HP LaserJet P2050 Series Printers only) .................................. |
219 |
Control-panel messages .................................................................................................. |
219 |
Event-log messages ......................................................................................................................... |
227 |
Print the event log (HP LaserJet P2050 Series Printers only) ......................................... |
227 |
Print an event log (HP LaserJet P2030 Series Printers only) .......................................... |
227 |
Event log messages ........................................................................................................ |
227 |
Paper-handling problems ................................................................................................................. |
229 |
Jams ................................................................................................................................ |
229 |
Common causes of jams ................................................................................. |
229 |
Jam locations .................................................................................................. |
230 |
Clear jams ....................................................................................................... |
230 |
Internal areas .................................................................................. |
230 |
Input trays ....................................................................................... |
235 |
Output bins ..................................................................................... |
239 |
Solve image-quality problems .......................................................................................................... |
241 |
Printed page is different from what appeared onscreen .................................................. |
241 |
Image defect examples .................................................................................................... |
242 |
Light print or faded .......................................................................................... |
242 |
Toner specks ................................................................................................... |
243 |
Dropouts .......................................................................................................... |
243 |
viii |
ENWW |
Vertical lines .................................................................................................... |
243 |
Gray background ............................................................................................. |
243 |
Toner smear .................................................................................................... |
244 |
Loose toner ..................................................................................................... |
244 |
Vertical repetitive defects ................................................................................ |
244 |
Misformed characters ...................................................................................... |
244 |
Page skew ....................................................................................................... |
245 |
Curl or wave .................................................................................................... |
245 |
Wrinkles or creases ......................................................................................... |
245 |
Toner scatter outline ....................................................................................... |
246 |
Solve print-quality problems ............................................................................................................. |
247 |
Print-quality problems associated with paper .................................................................. |
247 |
Print-quality problems associated with the environment .................................................. |
247 |
Print-quality problems associated with jams .................................................................... |
247 |
Solve performance problems ........................................................................................................... |
248 |
Solve connectivity problems ............................................................................................................. |
249 |
Solve direct-connect problems ........................................................................................ |
249 |
Solve network problems .................................................................................................. |
249 |
Service mode functions .................................................................................................................... |
250 |
Secondary service menu (HP LaserJet P2050 Series Printers only) .............................. |
250 |
Open the secondary service menu ................................................................. |
250 |
Secondary service menu structure .................................................................. |
250 |
Engine resets ................................................................................................................... |
251 |
Engine test page ............................................................................................. |
251 |
Restore defaults .............................................................................................. |
251 |
NVRAM initialization (HP LaserJet P2050 Series Printers only) ..................... |
251 |
8 Parts and diagrams |
|
Order parts, accessories, and supplies ............................................................................................ |
254 |
Part numbers .................................................................................................................................... |
255 |
Paper-handling accessories ............................................................................................ |
255 |
Print cartridges ................................................................................................................. |
255 |
Memory ............................................................................................................................ |
255 |
Cables and interfaces ...................................................................................................... |
255 |
Whole unit replacement ................................................................................................... |
256 |
Screws .............................................................................................................................................. |
257 |
How to use the parts lists and diagrams .......................................................................................... |
258 |
External covers, panels, and doors .................................................................................................. |
260 |
HP LaserJet P2035 .......................................................................................................... |
260 |
HP LaserJet P2055 .......................................................................................................... |
262 |
Internal components ......................................................................................................................... |
264 |
Internal components 1 of 5 .............................................................................................. |
264 |
Internal components 2 of 5 .............................................................................................. |
266 |
ENWW |
ix |
Internal components 3 of 5 .............................................................................................. |
268 |
Internal components 4 of 5 .............................................................................................. |
270 |
Internal components 5 of 5 .............................................................................................. |
272 |
Alphabetical parts list ....................................................................................................................... |
274 |
Numerical parts list ........................................................................................................................... |
277 |
Appendix A Service and support |
|
Hewlett-Packard limited warranty statement .................................................................................... |
282 |
Print cartridge limited warranty statement ........................................................................................ |
283 |
End User License Agreement .......................................................................................................... |
284 |
Customer self-repair warranty service .............................................................................................. |
286 |
Customer support ............................................................................................................................. |
287 |
HP maintenance agreements ........................................................................................................... |
288 |
On-site service agreements ............................................................................................. |
288 |
Next-day on-site service .................................................................................. |
288 |
Weekly (volume) on-site service ..................................................................... |
288 |
Repack the product .......................................................................................................... |
288 |
Extended warranty ........................................................................................................... |
289 |
Appendix B Specifications |
|
Physical specifications ..................................................................................................................... |
292 |
Electrical specifications .................................................................................................................... |
292 |
Acoustic emissions ........................................................................................................................... |
293 |
Operating environment ..................................................................................................................... |
293 |
Appendix C Regulatory information |
|
FCC regulations ............................................................................................................................... |
296 |
Declaration of conformity .................................................................................................................. |
297 |
Declaration of conformity ................................................................................................. |
297 |
Safety statements ............................................................................................................................. |
298 |
Laser safety ..................................................................................................................... |
298 |
Canadian DOC regulations .............................................................................................. |
298 |
VCCI statement (Japan) .................................................................................................. |
298 |
Power cord statement (Japan) ......................................................................................... |
298 |
EMI statement (Korea) ..................................................................................................... |
298 |
Laser statement for Finland ............................................................................................. |
299 |
Substances Table (China) ............................................................................................... |
300 |
Index ................................................................................................................................................................. |
301 |
x |
ENWW |
●Product comparison
●Product features
●Product walkaround
●Supported product software
●System minimum requirements
●Connectivity
ENWW |
1 |
HP LaserJet P2055d printer |
HP LaserJet P2055dn printer |
HP LaserJet P2055x printer |
CE457A |
CE459A |
CE460A |
● Prints up to 35 pages per minute (ppm) |
Has the same features as the HP LaserJet |
on Letter size paper and 33 ppm on A4 |
P2035d model printer, plus the following: |
size paper |
● Gigabit networking port |
|
●Contains 64 megabytes (MB) of random
access memory (RAM) and is |
● HP Jetdirect print server/networking |
expandable to 320 MB. |
solution |
Has the same features as the HP LaserJet P2035dn model printer, plus the following:
●500-sheet input tray (Tray 3)
● HP print cartridge, rated for up to 2,300 ● |
Contains 128 MB RAM and is |
pages |
expandable to 384 MB. |
● Tray 1 holds up to 50 sheets |
|
● Tray 2 holds up to 250 sheets |
|
● 125-sheet face-down output bin |
|
● Straight-through output path |
|
● 2-line control-panel display |
|
● Hi-speed USB 2.0 port |
|
● One open dual inline memory module |
|
(DIMM) slot |
|
|
|
2 Chapter 1 Product basics |
ENWW |
HP LaserJet P2035 printer |
HP LaserJet P2035n printer |
CE461A |
CE462A |
● Prints up to 30 pages per minute (ppm) on Letter-size paper and |
Has the same features as the HP LaserJet P2035 model, with the |
||
|
30 ppm on A4-size paper |
following differences: |
|
● |
Contains 16 megabytes (MB) of random access memory (RAM). |
● |
10/100 networking port |
● |
HP print cartridge, rated for up to 2,300 pages |
● |
No parallel port |
●Tray 1 holds up to 50 sheets
●Tray 2 holds up to 250 sheets
●125-sheet face-down output bin
●Straight-through output path
●Hi-speed USB 2.0 port
●Parallel port
ENWW |
Product comparison 3 |
Feature |
Description |
|
|
|
|
Performance |
● |
600 MHz processor |
|
|
|
User interface |
● |
2-line display |
|
● HP ToolboxFX (a Web-based status and problem-solving tool) |
|
|
● Windows® and Macintosh printer drivers |
|
|
● Embedded Web server to access support and order supplies (for network-connected models |
|
|
|
only) |
|
|
|
Printer drivers |
● HP PCL 6 (included on CD) |
|
|
● HP PCL 5c Universal Print Driver for Windows (HP UPD PCL 5c) (available for download from |
|
|
|
the Web) |
|
● HP postscript emulation Universal Print Driver for Windows (HP UPD PS) (available for |
|
|
|
download from the Web) |
|
● XML Paper Specification (XPS) Driver (available for download from the Web) |
|
|
|
|
Resolution |
● FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of |
|
|
|
business text and graphics |
|
● ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images |
|
|
● 600 dpi—provides the fastest printing |
|
|
|
|
Fonts |
● 45 internal scalable fonts available for PCL and 35 for HP postscript emulation |
|
|
● 80 device-matching screen fonts in TrueType format available with the software solution |
|
|
|
|
Accessories |
● |
500-sheet input tray |
|
● HP Jetdirect external print server |
|
|
|
|
Connectivity |
● Hi-Speed USB 2.0 connection |
|
|
● Gigabit networking connection (HP LaserJet P2055dn and HP LaserJet P2055x only) |
|
|
|
|
Supplies |
● The supplies status page contains information about toner level, page count, and estimated |
|
|
|
pages remaining. |
|
● The product checks for an authentic HP print cartridge at installation. |
|
|
● Integration with HP Sure Supply Web site for replacement-cartridge reordering |
|
|
|
|
Supported operating systems |
● Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™ |
|
|
● Macintosh OS X V10.3, V10.4, and V10.5 |
|
|
● Novell NetWare (TCP/IP only) (HP LaserJet P2055dn and HP LaserJet P2055x only) |
|
|
|
|
Accessibility |
● The online user guide is compatible with text screen-readers. |
|
|
● The print cartridge can be installed and removed by using one hand. |
● All doors can be opened by using one hand.
● Media can be loaded in Tray 1 by using one hand.
4 Chapter 1 Product basics |
ENWW |
Feature |
Description |
|
|
Performance |
● 266 MHz processor |
|
|
User interface |
● 2-button, 6 LED control panel |
|
● Windows® and Macintosh printer drivers |
|
● Embedded Web server to access support and order supplies (for network-connected models |
|
only) |
|
|
Printer drivers |
● Host-based printer drivers for Windows and Macintosh, included on the product CD |
|
● HP UPD PCL 5c printer driver (available for download from the Web) |
|
● XML Paper Specification (XPS) printer driver (available for download from the Web) |
|
|
Resolution |
● FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of |
|
business text and graphics |
|
● 600 dpi—provides the fastest printing |
|
|
Fonts |
● 45 internal scalable fonts |
|
● 80 device-matching screen fonts in TrueType format available with the software solution |
|
|
Connectivity |
● Hi-Speed USB 2.0 connection |
|
● Parallel connection (HP LaserJet P2035 printer only) |
|
● 10/100 networking port (HP LaserJet P2035n printer only) |
|
|
Supplies |
● The supplies status page contains information about toner level, page count, and estimated |
|
pages remaining. |
|
● The product checks for an authentic HP print cartridge at installation. |
|
● Integration with HP Sure Supply Web site for replacement-cartridge reordering |
|
|
Accessories |
● HP Jetdirect external print server |
|
|
Supported operating systems |
● Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™ |
|
● Macintosh OS X V10.3, V10.4, and V10.5 |
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Accessibility |
● The online user guide is compatible with text screen-readers. |
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● The print cartridge can be installed and removed by using one hand. |
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● All doors can be opened by using one hand. |
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● Media can be loaded in Tray 1 by using one hand. |
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Product features 5 |
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Tray 1 (pull to open) |
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Top output bin |
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Control panel |
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Print-cartridge-door release button |
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On/off switch |
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Optional Tray 3 (included with the HP LaserJet P2055x printer) |
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Tray 2 |
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Print-cartridge door |
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6 5
1Jam-release door (pull the green handle to open)
2Straight-through paper path (pull to open)
3DIMM cover (provides access to the DIMM slot)
4Interface ports
5Rear duplex jam-release door
6Power connection
7Slot for a cable-type security lock
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Product walkaround 7 |
1 2
1Hi-Speed USB 2.0 connection, for connecting directly to a computer
2Gigabit networking connection (10/100/1000 networking port)
The label that contains the model and serial numbers is on the outside of the rear output door (straightthrough paper path).
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8 Chapter 1 Product basics |
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1 |
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1Tray 1 (pull to open)
2Top output bin
3Control panel
4Print-cartridge-door release button
5On/off switch
6Tray 2
7Print-cartridge door
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Product walkaround 9 |
1 2
5
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1Jam-release door (pull the green handle to open)
2Straight-through paper path (pull to open)
3Interface ports
4Power connection
5Slot for a cable-type security lock
10 Chapter 1 Product basics |
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Figure 1-1 HP LaserJet P2035 printer
1
2
1Hi-Speed USB 2.0 port
2Parallel port
Figure 1-2 HP LaserJet P2035n printer
1
2
1Hi-Speed USB 2.0 port
210/100 network port
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Product walkaround 11 |
The label that contains the model and serial numbers is on the rear of the product.
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12 Chapter 1 Product basics |
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There are several options for completing a recommended install. Easy Install will complete the installation with default settings. Advanced Install allows you to select custom settings and choose the components that are installed.
You can choose from the following types of software installations:
●Recommended Installation . This method installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This method is recommended for computers in a directconnect or a home/small network environment.
●Express Installation. This method installs the minimum set of drivers and software. This method is recommended for servers or computers in a network environment.
●HP Printer Utility
●HP PCL 6 (on the product CD)
●HP PCL 5c Universal Print Driver (HP UPD PCL 5c) (available for download from the Web)
●HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web)
●XPS (XML Paper Specification) driver (available for download from the Web)
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: For more information about the UPD, see www.hp.com/go/upd.
The product features a host-based printer driver.
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.
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Supported product software 13 |
The HP installer provides a printer driver and the HP Printer Utility for use with Macintosh computers.
HP ToolboxFX is a software program that you can use for the following tasks:
●Checking the product status
●Checking the supplies status and ordering supplies online
●Setting up alerts
●Setting up e-mail notification for certain product and supplies events
●Viewing and changing product settings
●Viewing product documentation
●Gaining access to troubleshooting and maintenance tools
You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. HP ToolboxFX is installed as part of the basic installation (recommended).
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem with the product. The alert includes information about solving the problem.
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the system administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems, go to www.hp.com/go/webjetadmin.
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.
The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
14 Chapter 1 Product basics |
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The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 48.)
For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server (HP LaserJet P2055dn, HP LaserJet P2055x, and HP LaserJet P2035n only) on page 57.
OS |
Software |
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UNIX |
To download the HP UNIX modelscripts, follow these steps. |
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1. |
Go to www.hp.com, and click Software & Driver Download. |
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2. |
Type the name of the product in the product name box. |
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3. |
In the list of operating systems, click UNIX. |
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4. |
Download the appropriate file or files. |
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Linux |
For information, go to www.hp.com/go/linuxprinting. |
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Citrix |
Use the printer driver provided with the product. |
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Supported product software 15 |
●512 MB of RAM
●350 MB of disk space
●256 MB of RAM
●150 MB of disk space
16 Chapter 1 Product basics |
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The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.
Table 1-1 Printing
Service name |
Description |
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port9100 (Direct Mode) |
The default TCP/IP printing port on the HP Jetdirect print |
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server, accessed by software such as HP Standard Port |
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Line printer daemon (LPD) |
LPD provides line printer spooling services for TCP/IP |
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systems. Use LPD services on the HP Jetdirect print server. |
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WS Print |
Use the Microsoft Web Services for Devices (WSD) Print |
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services supported on the HP Jetdirect print server. |
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Table 1-2 Network product discovery
Service name |
Description |
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SLP (Service Location Protocol) |
Device Discovery Protocol, used to help find and configure |
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network devices. Used primarily by Microsoft-based software |
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programs. |
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multicast Domain Name Service (mDNS—also known as |
Device Discovery Protocol, used to help find and configure |
“Rendezvous” or “Bonjour”) |
network devices. Used primarily by Apple Macintosh-based |
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software programs. |
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WS Discovery |
Allows Microsoft WS discovery protocols on the print server. |
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LLMNR (TCP/IP v6) |
Indicates whether link local multicast name resolution |
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(LLMNR) requests are responded to over IPv6. |
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NetBIOS over TCP/IP |
Provides communication among applications on separate |
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computers within a local area network. Because the |
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programming interface runs through TCP/IP (NBT), each |
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computer in the network has both a NetBIOS name and an IP |
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address relevant to a host name (even though the two names |
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might not be the same). |
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DNS Client |
DNS domain name that the HP Jetdirect print server resides in |
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(for example, support.hp.com). |
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Table 1-3 Messaging and management
Service name |
Description |
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HTTP (hypertext transfer protocol) |
Allows Web browsers to communicate with embedded Web |
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server. |
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EWS (embedded Web server) |
Allows a user to manage the product through a Web browser. |
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SNMP (simple network management protocol) |
Used by network programs for product management. SNMP |
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V3 and standard MIB-II (Management Information Base) |
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objects are supported. |
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Connectivity 17 |
Table 1-3 Messaging and management (continued)
Service name |
Description |
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Web Jetadmin (WJA) |
Management program that provides controlled access to |
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HP Jetdirect and product features. |
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EPC |
HP Easy Printer Care Software 2.0 (EPC 2.0) provides |
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HP Web Jetadmin-type functions for small and micro |
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businesses with up to 15 HP LaserJet products. EPC 2.0 |
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delivers effortless laser product upkeep and protection for your |
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printing investment, in addition to simple, consolidated |
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supplies replenishment. |
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Table 1-4 IP addressing
Service name Description
DHCP (dynamic host configuration protocol)
For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server.
BOOTP (bootstrap protocol) |
For Automatic IP address assignment. BOOTP server |
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provides the product with an IP address. Requires the |
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administrator to type the product MAC hardware address on |
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the BOOTP server in order for the product to obtain an IP |
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address from that server. |
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Auto IP |
For Automatic IP address assignment. If neither a DHCP |
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server nor a BOOTP server is present, this service allows the |
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product to generate a unique IP address. |
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Manual IP |
Manually configure the IP address on the print server by using |
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the product control panel or the embedded Web server. |
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Telnet |
Set configuration parameters by using the default IP address |
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to create a Telnet connection from your system to the HP |
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Jetdirect print server. When configured, the print server saves |
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the configuration when turned off and then turned on. |
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RARP |
You can configure the print server to use RARP on UNIX and |
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Linux systems. Use RARP to answer the print server's RARP |
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request and supply the print server with the IP address. The |
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RARP method allows you to only configure the IP address. |
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ARP/PING |
You can configure an HP Jetdirect print server with an IP |
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address using the arp command from a supported system. |
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The workstation from which the configuration is made must be |
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located on the same network segment as the HP Jetdirect print |
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server. |
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The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services use this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.
18 Chapter 1 Product basics |
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Table 1-5 Printing
Service name |
Description |
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port9100 (Direct Mode) |
Printing service |
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Line printer daemon (LPD) |
Printing service |
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Table 1-6 Network product discovery
Service name |
Description |
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SLP (Service Location Protocol) |
Device Discovery Protocol, used to help find and configure |
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network devices. Used primarily by Microsoft-based software |
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programs. |
multicast Domain Name Service (mDNS—also known as “Rendezvous” or “Bonjour”)
Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs.
Table 1-7 Messaging and management
Service name |
Description |
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HTTP (hypertext transfer protocol) |
Allows Web browsers to communicate with embedded Web |
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server. |
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EWS (embedded Web server) |
Allows a user to manage the product through a Web browser. |
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SNMP (simple network management protocol) |
Used by network programs for product management. SNMP |
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V1, V2, and standard MIB-II (Management Information Base) |
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objects are supported. |
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Table 1-8 IP addressing
Service name Description
DHCP (dynamic host configuration protocol)
For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server.
BOOTP (bootstrap protocol) |
For Automatic IP address assignment. BOOTP server |
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provides the product with an IP address. Requires the |
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administrator to type the product MAC hardware address on |
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the BOOTP server in order for the product to obtain an IP |
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address from that server. |
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Auto IP |
For Automatic IP address assignment. If neither a DHCP |
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server nor a BOOTP server is present, this service allows the |
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product to generate a unique IP address. |
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Connectivity 19 |