Hp DM1 User Manual

5 (1)

HP Pavilion dm1 Entertainment PC

Maintenance and Service Guide

© Copyright 2011, 2012 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Fourth Edition: March 2012

Third Edition: November 2011

First Edition: September 2011

Document Part Number: 657776-004

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by

the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................

1

2

External component identification ................................................................................................................

7

 

Display ..................................................................................................................................................

7

 

Buttons .................................................................................................................................................

9

 

Keys ...................................................................................................................................................

11

 

Lights ..................................................................................................................................................

12

 

TouchPad ...........................................................................................................................................

13

 

Front ...................................................................................................................................................

13

 

Left side ..............................................................................................................................................

14

 

Right side ...........................................................................................................................................

15

 

Bottom ................................................................................................................................................

16

3

Illustrated parts catalog ...............................................................................................................................

17

 

Service label .......................................................................................................................................

17

 

Computer major components .............................................................................................................

19

 

Display assembly subcomponents .....................................................................................................

25

 

Mass storage devices .........................................................................................................................

27

 

Miscellaneous parts ............................................................................................................................

28

 

Sequential part number listing ............................................................................................................

29

4 Removal and replacement procedures .......................................................................................................

37

 

Preliminary replacement requirements ...............................................................................................

37

 

Tools required ....................................................................................................................

37

 

Service considerations .......................................................................................................

37

 

Plastic parts .......................................................................................................

37

 

Cables and connectors .....................................................................................

37

 

Drive handling ...................................................................................................

38

 

Grounding guidelines .........................................................................................................

38

 

Electrostatic discharge damage ........................................................................

38

 

Packaging and transporting guidelines .............................................

39

v

Component replacement procedures .................................................................................................

42

Service label ......................................................................................................................

42

Computer feet ....................................................................................................................

43

Battery ...............................................................................................................................

44

SIM (select models only) ...................................................................................................

45

Display panel .....................................................................................................................

46

Webcamera module ...........................................................................................................

47

WLAN module ....................................................................................................................

48

WWAN module (select models only) .................................................................................

51

RTC battery .......................................................................................................................

53

Hard drive ..........................................................................................................................

55

Memory module .................................................................................................................

57

Keyboard ...........................................................................................................................

58

Display assembly ...............................................................................................................

63

Top cover ...........................................................................................................................

68

Speakers ............................................................................................................................

71

TouchPad button board .....................................................................................................

73

System board .....................................................................................................................

74

Power connector cable ......................................................................................................

75

Fan .....................................................................................................................................

77

Heat sink ............................................................................................................................

78

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................

81

Using Setup Utility ..............................................................................................................................

81

Starting Setup Utility ..........................................................................................................

81

Changing the language of Setup Utility .............................................................................

81

Navigating and selecting in Setup Utility ............................................................................

82

Displaying system information ...........................................................................................

82

Restoring factory settings in Setup Utility ..........................................................................

83

Exiting Setup Utility ............................................................................................................

83

Updating the BIOS .............................................................................................................

83

Determining the BIOS version ...........................................................................

84

Downloading a BIOS update .............................................................................

84

Using System Diagnostics ..................................................................................................................

85

6 Specifications ................................................................................................................................................

87

Computer specifications .....................................................................................................................

87

11.6-inch display specifications ..........................................................................................................

88

Hard drive specifications ....................................................................................................................

89

vi

7 Backup and recovery ....................................................................................................................................

91

Restore ...............................................................................................................................................

91

Creating restore media .......................................................................................................................

92

Performing a system restore ..............................................................................................................

93

Restoring using the dedicated recovery partition (select models only) ..............................

93

Restoring using the restore media .....................................................................................

94

Changing the computer boot order ....................................................................................

94

Backing up and recovering your information ......................................................................................

95

Using Windows Backup and Restore ................................................................................

96

Using Windows system restore points ...............................................................................

96

When to create restore points ...........................................................................

96

Create a system restore point ...........................................................................

97

Restore to a previous date and time .................................................................

97

8 Power cord set requirements ......................................................................................................................

99

Requirements for all countries ............................................................................................................

99

Requirements for specific countries and regions .............................................................................

100

9 Recycling .....................................................................................................................................................

103

Index .................................................................................................................................................................

105

vii

viii

1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with an

equipped with an

 

 

AMD® processor

Intel® processor

 

 

 

 

Product Name

HP Pavilion dm1 Entertainment PC

 

 

 

 

Processors

AMD® E450 1.65-GHz processor (1.0-MB L2 cache,

 

 

1333-MHz, dual core, 18 W)

 

 

 

 

 

 

 

AMD E300 1.30-GHz processor (1.0-MB L2 cache,

 

 

1066-MHz, dual core, 18 W)

 

 

 

 

 

 

 

Intel Core i3-2367M (1.4GHz), 1333MHz/3MB L3,

 

 

Dual 17W

 

 

 

 

 

 

 

Intel Celeron 867 (1.3GHz), 2M cache

 

 

 

 

 

Chipset

AMD A50M fusion controller hub (FCH)

 

 

 

 

 

 

Intel® HM65 Express Chipset

 

 

 

 

 

Graphics

AMD Radeon™ HD 6320 discrete-class graphics on

 

 

computer models equipped with an AMD E450 1.65-

 

 

 

GHz processor

 

 

 

 

 

 

 

AMD Radeon HD 6310 discrete-class graphics on

 

 

computer models equipped with an AMD E300 1.00-

 

 

 

GHz processor

 

 

 

 

 

 

 

Support for Blu-ray playback with HD decode and

 

 

DX11 support

 

 

 

 

 

 

 

Intel® HD Graphics 3000

 

 

 

 

 

 

Intel® HD Graphics

 

 

 

 

 

 

Support HD Decode, DX10, and HDMI

 

 

 

 

 

Panel

11.6-in, high-definition (HD), light-emitting diode

 

(LED), BrightView (1366×768) display; typical

 

 

 

brightness: 200 nits

 

 

 

 

 

 

 

All display assemblies include 2 wireless local area

 

network (WLAN) antenna cables

 

 

 

 

 

 

 

Supports 16:9 wide aspect ratio

 

 

 

 

 

Support for non-flush glass panel cover (non-PMMA)

 

 

 

 

 

 

Select computer model display assemblies include 2

 

 

wireless wide area network (WWAN) antenna cables

 

 

 

 

 

 

1

Category

Description

Computer models

Computer models

 

 

 

equipped with an

equipped with an

 

 

 

AMD® processor

Intel® processor

 

 

 

 

Memory

Two customer-accessible/upgradable memory

 

 

module slots

 

 

 

 

 

 

 

DDR3-1333-MHz single channel support (automatic

 

 

downgrade to DDR3-1066-MHz on computer models

 

 

 

equipped with an AMD E300 1.30-GHz processor)

 

 

 

 

 

 

 

Supports up to 8192 GB of system RAM

 

 

 

 

 

 

Supports the following configurations:

 

 

8192-MB total system memory (4096×2; only

 

 

 

 

on a 64-bit operating system)

 

 

 

6144-MB total system memory (4096×1 +

 

 

 

 

2048×1

 

 

 

4096-MB total system memory (4096×1 or

 

 

 

 

2048×2)

 

 

 

2048-MB total system memory (2048×1)

 

 

 

 

 

 

 

One customer-accessible/upgradable memory

 

 

module slot

 

 

 

 

 

 

 

Supports up to 4096 MB of system RAM

 

 

 

 

 

 

Supports the following configurations:

 

 

4096MB (4096MB x1 SODIMM)

 

 

 

2048MB (2048MB x1 SODIMM)

 

 

 

 

 

 

Hard drives

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.

 

 

37-in) and 7.0-mm (.28-in) thicknesses

 

 

 

 

 

 

 

Customer-accessible

 

 

 

 

 

 

Serial ATA (SATA)

 

 

 

 

 

 

Supports Accelerometer hard drive protection

 

 

 

 

 

 

Supports the following hard drives:

 

 

640-GB, 5400-rpm, 9.5-mm

 

 

 

500-GB, 7200-rpm, 9.5-mm

 

 

 

500-GB, 5400-rpm, 9.5-mm

 

 

320-GB, 7200-rpm, 9.5-mm and 7.0-mm

320-GB, 5400-rpm, 9.5-mm and 7.0-mm

2 Chapter 1 Product description

Category

Description

Computer models

Computer models

 

 

 

equipped with an

equipped with an

 

 

 

AMD® processor

Intel® processor

 

 

 

 

 

Supports the following hard drives:

 

 

640-GB, 5400-rpm, 9.5-mm

 

 

 

500-GB, 7200-rpm, 9.5-mm

 

 

 

500-GB, 5400-rpm, 9.5-mm

 

 

 

320-GB, 7200-rpm, 9.5-mm and 7.0-mm

 

 

 

320-GB, 5400-rpm, 9.5-mm and 7.0-mm

 

 

 

 

 

 

 

Supports the following solid-state drives (SSD):

 

6.35-cm (2.5-in) 160-GB

 

 

 

6.35-cm (2.5-in) 128-GB

 

 

 

 

 

 

Optical drive

External USB optical drive (computer USB ports

 

support 2A current)

 

 

 

 

 

 

 

SATA

 

 

 

 

 

12.7mm tray load

 

 

 

 

 

Supports the following external optical drives:

 

Blu-ray ROM DVD±R/RW Super Multi Double-

 

 

 

 

Layer Drive

 

 

 

DVD±RW Super Multi Double-Layer Drive

 

 

 

 

 

 

Audio and video

Single digital microphone

 

 

 

 

 

Beats Audio with Beats logo (support Beats hotkey

 

[fn+b])

 

 

 

 

 

 

 

Two integrated stereo speakers

 

 

 

 

 

HP TrueVision high-definition webcam (fixed, no tilt,

 

 

1280×800 by 30 frames per second)

 

 

 

 

 

 

 

HP TrueVision high-definition webcam (fixed, no tilt,

 

 

1280×720 by 30 frames per second)

 

 

 

 

 

 

Ethernet

Integrated Gigabit network interface card (NIC),

 

PCIE interface

 

 

 

 

 

 

Wireless

Integrated WLAN options by way of wireless module

 

 

 

 

 

Two WLAN antennas built into display assembly

 

 

 

 

 

Supports the following WLAN formats for all

 

computer models:

 

 

Atheros WB2251x1 802.11b/g/n Bluetooth (BT 4.0 + HS support) combo

Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 combo HMC

3

Category

Description

Computer models

Computer models

 

 

 

equipped with an

equipped with an

 

 

 

AMD® processor

Intel® processor

 

 

 

 

 

Supports the following WLAN formats for computers

 

 

equipped with an AMD processor:

 

 

 

Broadcom HMC 802.11 b/g/n Bluetooth (BT

 

 

 

 

3.0) combo adapter (configurable only for

 

 

 

 

Brazil)

 

 

 

 

 

 

 

Supports the following WLAN formats for computers

 

 

equipped with an Intel processor:

 

 

 

Intel Centrino® Wireless-N 1030 802.11 b/g/n

 

 

 

 

1×2 + Bluetooth combo adapter

 

 

 

Intel Centrino® Wireless-N 6230 802.11 a/b/g/n

 

 

 

 

1×2 + Bluetooth combo adapter

 

 

 

 

 

 

 

Integrated WWAN options by way of wireless module

 

 

 

 

 

 

Two WWAN antennas built into display assembly

 

 

(select models only)

 

 

 

 

 

 

 

Supports the HP hs2340 HSPA+ Mobile Broadband

 

 

Module

 

 

 

 

 

 

External media

Push-push insertion/removal

card

 

 

 

 

 

 

 

 

 

HP Multi-Format Digital Media Reader supports the

 

following digital card formats:

 

 

 

MultiMediaCard

 

 

 

Secure Digital (SD) Card

 

 

 

Secure Digital High-Capacity (SDHC) Card

 

 

 

Secure Digital Extended Capacity (SDxC) Card

 

 

 

 

 

 

 

Subscriber identity module (SIM) slot (populated with

 

 

WWAN; tool-less user accessible) (select models

 

 

 

only)

 

 

 

 

 

 

 

 

Ports

3-pin AC power

Audio-in (mono microphone), supports jack detection

Audio-out (stereo headphone), supports jack detection

HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz

RJ-45 (Ethernet, includes link and activity lights)

USB 2.0 (3 ports)

VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

4 Chapter 1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with an

equipped with an

 

 

AMD® processor

Intel® processor

 

 

 

 

Keyboard/

97% Duracoat, island-style keyboard, no spill-

pointing devices

resistance (in charcoal finish)

 

 

 

 

 

 

 

TouchPad with multi-touch gestures

 

 

 

 

 

Taps enabled as default

 

 

 

 

Power

Supports the following HP Smart AC adapters:

requirements

65-W PFC RC V EM 3-wire HP Smart AC

 

 

 

 

 

 

adapter (for use only in India)

 

 

 

65-W PFC RC V 3-wire HP Smart AC adapter

 

 

 

(for use in all countries and regions except

 

 

 

India)

 

 

 

 

 

 

 

Supports the following batteries:

 

6-cell, 55-Whr, 2.55-Ah Li-ion battery

 

 

 

3-cell, 28-Whr, 2.55-Ah Li-ion battery

 

 

 

 

 

 

Security

Security cable slot

 

 

 

 

Operating system

Preinstalled:

 

 

Windows 7 Home Basic (64and 32-bit)

 

 

 

Windows 7 Home Premium (64and 32-bit)

 

 

 

Windows 7 Professional (64and 32-bit)

 

 

 

Windows 7 Starter 32-bit (only on computer

 

 

 

models equipped with a 500-, 320-, or 250-GB

 

 

 

hard drive and 2-GB memory)

 

 

 

SUSE Linux (select models only) (Does not

 

 

 

support Energy Star, WWAN/GPS, QuickWeb,

 

 

 

BD playback, or wireless card)

 

 

 

DVD SSRD recovery solution

 

 

 

 

 

 

 

Preinstalled:

 

 

Windows 7 Home Basic (64and 32-bit)

 

 

 

Windows 7 Home Premium (64and 32-bit)

 

 

 

Windows 7 Professional (64and 32-bit)

 

 

 

Windows 7 Starter 32-bit (only on computer

 

 

 

models equipped with a 500-, 320-, or 250-GB

 

 

 

hard drive and 2-GB memory)

 

 

 

SUSE Linux (select models only) (Does not

 

 

 

support Energy Star, WWAN/GPS, QuickWeb,

 

 

 

BD playback, or wireless card)

 

 

 

DVD SSRD recovery solution

 

 

 

 

 

 

5

Category

Description

Computer models

Computer models

 

 

equipped with an

equipped with an

 

 

AMD® processor

Intel® processor

 

 

 

 

Serviceability

End-user replaceable parts:

 

AC adapter

Battery

Hard drive

Memory modules (2)

SIM (select models only)

Solid-state drive

WLAN module

WWAN module (select models only)

End-user replaceable parts:

AC adapter

Battery

Hard drive

Memory module

SIM (select models only)

Solid-state drive

WLAN module

6 Chapter 1 Product description

2 External component identification

Display

Item

Component

Description

 

 

 

(1)

Internal display switch

Turns off the display or initiates Sleep if the display is

 

 

closed while the power is on.

 

 

NOTE: The display switch is not visible from the

 

 

outside of the computer.

 

 

 

(2)

WLAN antennas (2)*

Send and receive wireless signals to communicate

 

 

with WLANs.

 

 

 

(3)

WWAN antennas (2)* (select models only)

Send and receive wireless signals to communicate

 

 

with WWANs.

 

 

 

(4)

Internal microphone

Records sound.

 

 

 

Display 7

Item

Component

Description

 

 

 

(5)

Webcam

Records video and captures still photographs.

 

 

To use the webcam, select Start > All Programs >

 

 

CyberLink and Chat > CyberLink YouCam.

 

 

 

(6)

Webcam light

On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

8

Chapter 2 External component identification

Buttons

Buttons 9

Item

Component

Description

 

 

 

(1)

Power button

When the computer is off, press the button to turn

 

 

on the computer.

 

 

When the computer is on, press the button briefly

 

 

to initiate Sleep.

 

 

When the computer is in the Sleep state, press the

 

 

button briefly to exit Sleep.

 

 

When the computer is in Hibernation, press the

 

 

button briefly to exit Hibernation.

 

 

If the computer has stopped responding and Windows

 

 

shutdown procedures are ineffective, press and hold the

 

 

power button for at least 5 seconds to turn off

 

 

the computer.

 

 

To learn more about your power settings, select Start >

 

 

Control Panel > System and Security > Power

 

 

Options, or refer to the HP Notebook Reference Guide.

 

 

 

(2)

QuickWeb button

For computer models equipped with an AMD processor:

 

 

When the computer is off or in Hibernation, press

the button to open HP QuickWeb (select models only).

When the computer is in Microsoft Windows, press the button to open the default Web browser.

When the computer is in HP QuickWeb, press the button to open the Web browser.

QuickWeb allows you to browse the Internet, communicate with others using Skype, and explore other HP QuickWeb programs. When the computer is off or in Hibernation, you can press the QuickWeb button to access these features without waiting for the operating system to start.

NOTE: For more information, refer to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not start QuickWeb or perform any action or function

in QuickWeb.

For computer models equipped with an Intel processor:

When the computer is in Microsoft Windows, press the button to open the default Web browser.

10 Chapter 2 External component identification

Keys

Item

Component

Description

 

 

 

(1)

esc key

Displays system information when pressed in

 

 

combination with the fn key.

 

 

 

(2)

fn key

Displays system information when pressed in

 

 

combination with the esc key.

 

 

 

(3)

Windows logo key

Displays the Windows Start menu.

 

 

 

(4)

Windows applications key

Displays a shortcut menu for items beneath the pointer.

 

 

 

(5)

Action keys

Execute frequently used system functions.

 

 

 

Keys 11

Lights

Item

Component

Description

 

 

 

(1)

Power light

White: The computer is on.

 

 

Blinking white: The computer is in the Sleep state.

 

 

Off: The computer is off or in Hibernation.

 

 

 

(2)

Mute light

Amber: Computer sound is off.

 

 

Off: Computer sound is on.

 

 

 

(3)

Wireless light

White: An integrated wireless device, such as a

 

 

WLAN device and/or a Bluetooth device, is on.

 

 

Amber: All wireless devices are off.

 

 

 

(4)

Caps lock light

On: Caps lock is on.

 

 

 

(5)

TouchPad light

On: The TouchPad is off.

 

 

Off: The TouchPad is on.

 

 

 

12 Chapter 2 External component identification

TouchPad

Item

Component

Description

 

 

 

(1)

TouchPad light

On: The TouchPad is off.

 

 

Off: The TouchPad is on.

 

 

 

(2)

TouchPad on/off button

Turns the TouchPad on and off. Quickly double-tap the

 

 

TouchPad on/off button to turn the TouchPad on and off.

 

 

 

(3)

TouchPad zone

Moves the pointer and selects or activates items on

 

 

the screen.

 

 

 

(4)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(5)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

Front

Component

Description

 

 

Speakers (2)

Produce sound.

 

 

TouchPad 13

Left side

Item

Component

Description

 

 

 

(1)

Power connector

Connects an AC adapter.

 

 

 

(2)

AC adapter/Battery light

White: The computer is connected to external

 

 

power. If a battery installed, the battery is

 

 

fully charged.

 

 

Amber: The computer is connected to external

 

 

power and the battery is charging.

 

 

Off: The computer is not connected to

 

 

external power.

 

 

Blinking: The computer is in the Sleep state.

 

 

 

(3)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a

 

 

deterrent, but it may not prevent the computer from

 

 

being mishandled or stolen.

 

 

 

(4)

Vent

Enables airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to

 

 

cool internal components and prevent overheating. It is

 

 

normal for the internal fan to cycle on and off during

 

 

routine operation.

 

 

 

(5)

Hard drive light

Blinking white: The hard drive is being accessed.

 

 

Amber: HP 3D DriveGuard has temporarily parked

 

 

the hard drive.

 

 

NOTE: For information on HP 3D DriveGuard,

 

 

refer to the HP Notebook Reference Guide.

 

 

 

(6)

HDMI port (select models only)

Connects an optional video or audio device, such as a

 

 

high-definition television, or any compatible digital or

 

 

audio component.

 

 

 

(7)

USB port (2)

Connects an optional USB device.

 

 

 

14 Chapter 2 External component identification

Right side

Item

Component

Description

 

 

 

(1)

Digital Media Slot

Supports the following digital card formats:

 

 

MultiMediaCard

 

 

SD Card

 

 

Secure Digital High-Capacity (SDHC) Card

 

 

Secure Digital Extended Capacity (SDxC) Card

 

 

 

(2)

Audio-out (headphone) jack

Produce sound when connected to optional powered

 

 

stereo speakers, headphones, ear buds, a headset, or

 

 

television audio.

 

 

WARNING! To reduce the risk of personal injury,

 

 

adjust the volume before putting on headphones,

 

 

earbuds, or a headset. For additional safety information,

 

 

refer to the Regulatory, Safety, and

 

 

Environmental Notices.

 

 

NOTE: When a device is connected to the jack, the

 

 

computer speakers are disabled.

 

 

 

(3)

Audio-in (microphone) jack

Connects an optional computer headset microphone,

 

 

stereo array microphone, or monaural microphone.

 

 

 

(4)

USB 2.0 ports (2)

Connect optional USB 2.0 devices.

 

 

 

(5)

External monitor port

Connects an external VGA monitor or projector.

 

 

 

(6)

RJ-45 (network) jack

Connects a network cable.

 

 

 

 

Right side 15

Bottom

Item

Component

Description

 

 

 

(1)

Battery bay

Holds the battery.

 

 

 

(2)

SIM slot (select models only)

Supports a wireless subscriber identity module (SIM).

 

 

The SIM slot is located inside the battery bay.

 

 

 

(3)

Battery/service door latch

Releases the battery from the battery bay.

 

 

 

(4)

Vent

Enables airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to

 

 

cool internal components and prevent overheating. It is

 

 

normal for the internal fan to cycle on and off during

 

 

routine operation.

 

 

 

(5)

Service door

Provides access to the hard drive bay, a memory

 

 

module slot, the SIM slot (select models only), the

 

 

WLAN module, and the WWAN module (select

 

 

models only).

 

 

 

16 Chapter 2 External component identification

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label.

Item

Description

Function

 

 

 

(1)

Product name

This is the product name affixed to the front of

 

 

the computer.

 

 

 

Service label 17

Item

Description

Function

 

 

 

(2)

Serial number

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Part number/Product number

This number provides specific information about the

 

 

product's hardware components. The part number

 

 

helps a service technician to determine what

 

 

components and parts are needed.

 

 

 

(4)

Warranty period

This number describes the duration of the warranty

 

 

period for the computer.

 

 

 

(5)

Model description

This is the alphanumeric identifier used to locate

 

 

documents, drivers, and support for the computer.

 

 

 

18 Chapter 3 Illustrated parts catalog

Hp DM1 User Manual

Computer major components

Computer major components 19

Item

Component

Spare part

 

 

number

(1)Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page 25.

(2)

Keyboard (includes keyboard cable):

 

 

 

 

 

In charcoal finish

 

 

 

 

 

For use in Belgium

659500-A41

 

 

 

 

For use in Brazil

659500-201

 

 

 

 

For use in Canada

659500-121

 

 

 

 

For use in the Czech Republic and Slovenia

659500-FL1

 

 

 

 

For use in Denmark, Finland, and Norway

659500-DH1

 

 

 

 

For use in France

659500-051

 

 

 

 

For use in Germany

659500-041

 

 

 

 

For use in Greece

659500-DJ1

 

 

 

 

For use in Hungary

659500-211

 

 

 

 

For use in India

659500-D61

 

 

 

 

For use in Israel

659500-BB1

 

 

 

 

For use in Italy

659500-061

 

 

 

 

For use in Japan

659500-291

 

 

 

 

For use in Latin America

659500-161

 

 

 

 

For use in the Netherlands

659500-B31

 

 

 

 

For use in Portugal

659500-131

 

 

 

 

For use in Russia

659500-251

 

 

 

 

For use in Saudi Arabia

659500-171

 

 

 

 

For use in South Korea

659500-AD1

 

 

 

 

For use in Spain

659500-071

 

 

 

 

For use in Switzerland

659500-BG1

 

 

 

 

For use in Taiwan

659500-AB1

 

 

 

 

For use in Thailand

659500-281

 

 

 

 

For use in Turkey

659500-141

 

 

 

 

For use in the United Kingdom

659500-031

 

 

 

 

For use in the United States

659500-001

 

 

 

 

In ash black finish

 

 

 

 

 

For use in Belgium

659501-A41

 

 

 

 

For use in Brazil

659501-201

 

 

 

 

For use in Canada

659501-121

 

 

 

20 Chapter 3 Illustrated parts catalog

Item

Component

Spare part

 

 

number

 

 

 

 

For use in the Czech Republic and Slovenia

659501-FL1

 

 

 

 

For use in Denmark, Finland, and Norway

659501-DH1

 

 

 

 

For use in France

659501-051

 

 

 

 

For use in Germany

659501-041

 

 

 

 

For use in Greece

659501-DJ1

 

 

 

 

For use in Hungary

659501-211

 

 

 

 

For use in India

659501-D61

 

 

 

 

For use in Israel

659501-BB1

 

 

 

 

For use in Italy

659501-061

 

 

 

 

For use in Japan

659501-291

 

 

 

 

For use in Latin America

659501-161

 

 

 

 

For use in the Netherlands

659501-B31

 

 

 

 

For use in Portugal

659501-131

 

 

 

 

For use in Romania

659501-271

 

 

 

 

For use in Russia

659501-251

 

 

 

 

For use in Saudi Arabia

659501-171

 

 

 

 

For use in South Korea

659501-AD1

 

 

 

 

For use in Spain

659501-071

 

 

 

 

For use in Switzerland

659501-BG1

 

 

 

 

For use in Taiwan

659501-AB1

 

 

 

 

For use in Thailand

659501-281

 

 

 

 

For use in Turkey

659501-141

 

 

 

 

For use in the United Kingdom

659501-031

 

 

 

 

For use in the United States

659501-001

 

 

 

 

In ruby red finish

 

 

 

 

 

For use in Belgium

677713-A41

 

 

 

 

For use in Brazil

677713-201

 

 

 

 

For use in Canada

677713-121

 

 

 

 

For use in the Czech Republic and Slovenia

677713-FL1

 

 

 

 

For use in Denmark, Finland, and Norway

677713-DH1

 

 

 

 

For use in France

677713-051

 

 

 

 

For use in Germany

677713-041

 

 

 

 

For use in Greece

677713-DJ1

 

 

 

 

For use in Hungary

677713-211

 

 

 

Computer major components 21

Item

Component

Spare part

 

 

number

 

 

 

 

For use in India

677713-D61

 

 

 

 

For use in Israel

677713-BB1

 

 

 

 

For use in Italy

677713-061

 

 

 

 

For use in Japan

677713-291

 

 

 

 

For use in Latin America

677713-161

 

 

 

 

For use in the Netherlands

677713-B31

 

 

 

 

For use in Portugal

677713-131

 

 

 

 

For use in Romania

677713-271

 

 

 

 

For use in Russia

677713-251

 

 

 

 

For use in Saudi Arabia

677713-171

 

 

 

 

For use in South Korea

677713-AD1

 

 

 

 

For use in Spain

677713-071

 

 

 

 

For use in Switzerland

677713-BG1

 

 

 

 

For use in Taiwan

677713-AB1

 

 

 

 

For use in Thailand

677713-281

 

 

 

 

For use in Turkey

677713-141

 

 

 

 

For use in the United Kingdom

677713-031

 

 

 

 

For use in the United States

677713-001

 

 

 

 

For Alexandre Herchcovitch Special Edition computer models equipped with an AMD

 

 

processor

 

 

 

 

 

For use in Brazil

683100-201

 

 

 

 

For use in Canada

683100-121

 

 

 

 

For use in Latin America

683100-161

 

 

 

 

For use in the United States

683100-001

 

 

 

(3)

Top cover (includes power button board and cable and TouchPad and TouchPad cable):

 

 

 

 

 

In charcoal finish for use only with computer models equipped with an AMD processor

659513-001

 

 

 

 

In ash black finish for use only with computer models equipped with an AMD processor

659514-001

 

 

 

 

In ruby red finish for use only with computer models equipped with an AMD processor

678159-001

 

 

 

 

For use only with Alexandre Herchcovitch Special Edition computer models equipped with

683099-001

 

an AMD processor

 

 

 

 

 

In charcoal finish for use only with computer models equipped with an Intel processor

669426-001

 

 

 

 

In ash black finish for use only with computer models equipped with an Intel processor

669427-001

 

 

 

 

In ruby red finish for use only with computer models equipped with an Intel processor

677718-001

 

 

 

(4)

Speakers (includes cables)

659508-001

 

 

 

22 Chapter 3 Illustrated parts catalog

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