Loading...
HP ProLiant DL360p Gen8 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 664727-004a
September 2013
Edition: 4a
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel® Xeon® is a registered trademark of Intel Corporation in the U.S. and other countries.
Contents |
|
Customer self repair ...................................................................................................................... |
5 |
Parts only warranty service............................................................................................................................ |
5 |
Illustrated parts catalog ............................................................................................................... |
15 |
Mechanical components ............................................................................................................................. |
15 |
System components .................................................................................................................................... |
18 |
Removal and replacement procedures........................................................................................... |
25 |
Required tools............................................................................................................................................ |
25 |
Preparation procedures............................................................................................................................... |
25 |
Power down the server ..................................................................................................................... |
25 |
Extend the server from the rack.......................................................................................................... |
26 |
Access the HP Systems Insight Display ................................................................................................ |
26 |
Safety considerations.................................................................................................................................. |
28 |
Preventing electrostatic discharge ...................................................................................................... |
28 |
Symbols on equipment...................................................................................................................... |
29 |
Server warnings and cautions............................................................................................................ |
29 |
Access panel ............................................................................................................................................. |
30 |
Drive blank................................................................................................................................................ |
30 |
Hot-plug drive ............................................................................................................................................ |
31 |
Power supply blank .................................................................................................................................... |
32 |
AC power supply ....................................................................................................................................... |
32 |
48V DC power supply option ...................................................................................................................... |
33 |
Drive cage assembly .................................................................................................................................. |
40 |
DVD-ROM or DVD-RW drive ....................................................................................................................... |
40 |
Fan module ............................................................................................................................................... |
42 |
Fan blank.................................................................................................................................................. |
43 |
Flash-backed write cache procedures ........................................................................................................... |
44 |
Cache module ................................................................................................................................. |
44 |
FBWC capacitor pack ...................................................................................................................... |
45 |
Recovering data from the flash-backed write cache.............................................................................. |
46 |
Front video adapter.................................................................................................................................... |
47 |
FlexibleLOM .............................................................................................................................................. |
47 |
Rack bezel ................................................................................................................................................ |
49 |
Air baffle................................................................................................................................................... |
49 |
PCI riser cage ............................................................................................................................................ |
50 |
Expansion boards ...................................................................................................................................... |
51 |
PCIe riser board......................................................................................................................................... |
52 |
DIMMs...................................................................................................................................................... |
52 |
Heatsink.................................................................................................................................................... |
53 |
Processor................................................................................................................................................... |
56 |
System battery ........................................................................................................................................... |
61 |
System board ............................................................................................................................................ |
62 |
HP Trusted Platform Module......................................................................................................................... |
66 |
Cabling ..................................................................................................................................... |
67 |
Cabling overview....................................................................................................................................... |
67 |
Contents |
3 |
Hard drive backplane cabling ..................................................................................................................... |
67 |
FBWC capacitor pack cabling..................................................................................................................... |
68 |
DVD-ROM and DVD-RW drive cabling ......................................................................................................... |
69 |
Chipset SATA cable option ......................................................................................................................... |
69 |
Diagnostic tools .......................................................................................................................... |
73 |
Troubleshooting resources ........................................................................................................................... |
73 |
HP Insight Diagnostics ................................................................................................................................ |
73 |
HP Insight Diagnostics survey functionality .......................................................................................... |
74 |
HP ROM-Based Setup Utility ........................................................................................................................ |
74 |
Integrated Management Log........................................................................................................................ |
74 |
USB support and functionality...................................................................................................................... |
75 |
USB support .................................................................................................................................... |
75 |
Internal USB functionality .................................................................................................................. |
75 |
Component identification............................................................................................................. |
76 |
Front panel components.............................................................................................................................. |
76 |
Front panel LEDs and buttons....................................................................................................................... |
78 |
Rear panel components .............................................................................................................................. |
79 |
Rear panel LEDs and buttons ....................................................................................................................... |
80 |
System board components .......................................................................................................................... |
81 |
DIMM slots ...................................................................................................................................... |
82 |
System maintenance switch ............................................................................................................... |
83 |
NMI jumper..................................................................................................................................... |
83 |
Systems Insight Display LEDs ....................................................................................................................... |
84 |
Systems Insight Display LED combinations..................................................................................................... |
85 |
Device numbers ......................................................................................................................................... |
86 |
Hot-plug drive LED definitions ...................................................................................................................... |
87 |
Fan modules .............................................................................................................................................. |
87 |
Storage and expansion diagram ................................................................................................................. |
89 |
Specifications............................................................................................................................. |
90 |
Environmental specifications........................................................................................................................ |
90 |
Server specifications................................................................................................................................... |
90 |
Power supply specifications......................................................................................................................... |
90 |
HP 460W Common Slot Gold Hot Plug Power Supply (92% efficiency) ................................................. |
91 |
HP 460W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) ...................................... |
91 |
HP 500W Common Slot 277VAC Hot Plug Power Supply (94% efficiency)............................................ |
92 |
HP 750W Common Slot 277VAC Hot Plug Power Supply (94% efficiency)............................................ |
92 |
HP 750W Common Slot Titanium Hot Plug Power Supply (96% efficiency) ............................................ |
93 |
HP 750W Common Slot Gold Hot Plug Power Supply (92% efficiency) ................................................. |
93 |
HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) ...................................... |
94 |
HP 750W Common Slot -48VDC Hot Plug Power Supply (94% efficiency)............................................. |
94 |
HP 1200W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) .................................... |
95 |
Hot-plug power supply calculations .............................................................................................................. |
96 |
Acronyms and abbreviations........................................................................................................ |
97 |
Documentation feedback ............................................................................................................. |
99 |
Index....................................................................................................................................... |
100 |
Contents 4
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
•Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
•Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Customer self repair 5
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
Customer self repair 6
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrtund Arbeitskosten für diesen Service berechnet.
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
Customer self repair 7
defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair).
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrtund Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
•Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
•Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no
Customer self repair 8
enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Customer self repair 9
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.
Customer self repair 10
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer self repair 11
Customer self repair 12
Customer self repair 13
Customer self repair 14
Illustrated parts catalog
Mechanical components
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
1 |
Access panel |
— |
— |
|
a) Caged heatsink access panel |
671351-001 |
Mandatory1 |
|
|
|
|
|
b) Screw-down heatsink access panel* |
743499-001 |
Mandatory1 |
|
|
|
|
2 |
Miscellaneous hardware kit |
671354-001 |
Mandatory1 |
|
a) Power supply blank |
— |
— |
|
|
|
|
|
b) Power cord clip* |
— |
— |
|
|
|
|
|
c) Fan blank |
— |
— |
|
|
|
|
3 |
Hard drive blank |
— |
— |
|
|
|
|
|
a) SFF hard drive blank, 6.35 cm (2.5 in) |
670033-001 |
Mandatory1 |
|
|
|
|
|
b) LFF hard drive blank, 8.89 cm (3.5 in)* |
675039-001 |
Mandatory1 |
|
|
|
|
4 |
Processor blank |
— |
— |
|
|
|
|
|
a) Caged processor blank |
675061-001 |
Mandatory1 |
|
|
|
|
|
b) Screw-down processor blank* |
743136-001 |
Mandatory1 |
|
|
|
|
5 |
Power supply air baffle |
675037-001 |
Mandatory1 |
6 |
Hard drive cage |
— |
— |
Illustrated parts catalog 15
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
|
a) 8 SFF hard drive cage* ** |
667868-001 |
Mandatory1 |
|
|
|
|
|
b) 10 SFF hard drive cage** |
692479-001 |
Mandatory1 |
|
|
|
|
|
c) 4 LFF hard drive cage* ** |
667869-001 |
Mandatory1 |
|
|
|
|
|
Rack mounting hardware |
— |
— |
|
|
|
|
7 |
Rack mounting hardware kit* |
— |
— |
|
a) 8 or 10 SFF ball bearing kit |
675042-001 |
Mandatory1 |
|
|
|
|
|
b) 4 LFF ball bearing kit |
675041-001 |
Mandatory1 |
|
|
|
|
|
c) Friction rail kit |
675040-001 |
Mandatory1 |
|
|
|
|
|
d) SFF easy install rail kit |
744111-001 |
Mandatory1 |
|
|
|
|
|
e) LFF easy install rail kit |
744112-001 |
Mandatory1 |
|
|
|
|
8 |
Cable management arm* |
— |
— |
|
a) Cable management arm |
675043-001 |
Mandatory1 |
|
|
|
|
|
b) Cable management arm, easy install |
744113-001 |
Mandatory1 |
|
|
|
|
*Not shown
**If a replacement 24-pin SFF cable (spare part number 667878-001) or 20-pin SFF cable (spare part number 667877-001) is needed, the cables ship with the 8 SFF hard drive cage (spare part number 667868-001). If a replacement cable is needed for the 10 SFF drive cage, the cable ships with the 10 SFF drive cage (spare part number 692479-001).
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versandund Arbeitskosten für diesen Service berechnet.
Illustrated parts catalog 16
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 17
System components
Illustrated parts catalog 18
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
9 |
Hot-plug power supplies |
— |
— |
|
a) 460 W, 92% |
511777-001 |
Mandatory1 |
|
b) 460 W, Platinum Plus, 94%* |
660184-001 |
Mandatory1 |
|
|
|
|
|
c) 500 W, 277 V AC, 94%* |
638549-001 |
Mandatory1 |
|
|
|
|
|
d) 750 W, 277 V AC, 94%* |
674890-001 |
Mandatory1 |
|
|
|
|
|
e) 750 W, Titanium 96%* |
700287-001 |
Mandatory1 |
|
|
|
|
|
f) 750 W, 92%* |
511778-001 |
Mandatory1 |
|
|
|
|
|
g) 750 W, Platinum Plus, 94%* |
660183-001 |
Mandatory1 |
|
|
|
|
|
h) 750 W 48V DC, 92%* |
639173-001 |
Mandatory1 |
|
i) 1200 W, Platinum Plus, 94%* |
660185-001 |
Mandatory1 |
|
|
|
|
10 |
HP FlexibleLOM for Racks |
— |
— |
|
a) 1-Gb, 4 ports |
634025-001 |
Optional2 |
|
|
|
|
|
b) 10-Gb, 2 ports* |
649869-001 |
Optional2 |
|
|
|
|
|
c) 10-Gb, 2 ports* |
634026-001 |
Optional2 |
|
|
|
|
|
d) 10-Gb/40-Gb, 2 ports* |
656090-001 |
Optional2 |
|
e) 10-Gb/40-Gb, 2 ports* |
656091-001 |
Optional2 |
|
|
|
|
11 |
PCI riser cage |
671352-001 |
Mandatory1 |
12 |
Heatsink |
— |
— |
|
a) Standard latch, with thermal grease |
667880-001 |
Optional2 |
|
|
|
|
|
b) High-end latch, with thermal grease* |
667881-001 |
Optional2 |
|
|
|
|
|
c) Standard screw-down, with thermal grease* |
735506-001 |
Optional2 |
|
|
|
|
|
d) High-end screw down, with thermal grease* |
735507-001 |
Optional2 |
|
|
|
|
13 |
Processor |
— |
— |
|
a) 1.80-GHz Intel Xeon processor E5-2603, 80W ** † |
670533-001 |
Optional2 |
|
|
|
|
|
b) 1.80-GHz Intel Xeon processor E5-2603v2, 80W* ** † |
730243-001 |
Optional2 |
|
|
|
|
|
c) 2.40-GHz Intel Xeon processor E5-2609, 80W* ** † |
670530-001 |
Optional2 |
|
|
|
|
|
d) 2.5-GHz Intel Xeon processor E5-2609v2, 80W* ** † |
730242-001 |
Optional2 |
|
e) 2.00-GHz Intel Xeon processor E5-2620, 95W* ** † |
670529-001 |
Optional2 |
|
|
|
|
|
f) 2.1-GHz Intel Xeon processor E5-2620v2, 80W* ** † |
730241-001 |
Optional2 |
|
|
|
|
|
g) 2.00-GHz Intel Xeon processor E5-2630L, 60W* ** † |
670535-001 |
Optional2 |
|
|
|
|
|
h) 2.40-GHz Intel Xeon processor E5-2630Lv2, 60W* ** † |
730244-001 |
Optional2 |
|
|
|
|
|
i) 2.30-GHz Intel Xeon processor E5-2630, 95W* ** † |
670528-001 |
Optional2 |
|
|
|
|
|
j) 2.6-GHz Intel Xeon processor E5-2630v2, 80W* ** † |
730240-001 |
Optional2 |
|
|
|
|
|
k) 3.00-GHz Intel Xeon processor E5-2637, 80W* ** † |
670539-001 |
Optional2 |
|
|
|
|
|
l) 3.5-GHz Intel Xeon processor E5-2637v2, 130W* ** † |
730249-001 |
Optional2 |
|
|
|
|
Illustrated parts catalog 19
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
|
m) 2.50-GHz Intel Xeon processor E5-2640, 95W* ** † |
670527-001 |
Optional2 |
|
|
|
|
|
n) 2.0-GHz Intel Xeon processor E5-2640v2, 95W* ** † |
730239-001 |
Optional2 |
|
|
|
|
|
o) 3.30-GHz Intel Xeon processor E5-2643, 130W* ** † |
670538-001 |
Optional2 |
|
|
|
|
|
p) 3.3-GHz Intel Xeon processor E5-2643v2, 130W* ** † |
730248-001 |
Optional2 |
|
q) 1.80-GHz Intel Xeon processor E5-2650L, 70W* ** † |
670534-001 |
Optional2 |
|
|
|
|
|
r) 1.7-GHz Intel Xeon processor E5-2650Lv2, 70W* ** † |
730250-001 |
Optional2 |
|
|
|
|
|
s) 2.00-GHz Intel Xeon processor E5-2650, 95W* ** † |
670526-001 |
Optional2 |
|
|
|
|
|
t)2.6-GHz Intel Xeon processor E5-2650v2, 95W* ** † |
730238-001 |
Optional2 |
|
|
|
|
|
u) 2.20-GHz Intel Xeon processor E5-2660, 95W* ** † |
670525-001 |
Optional2 |
|
|
|
|
|
v) 2.2-GHz Intel Xeon processor E5-2660v2, 95W* ** † |
730237-001 |
Optional2 |
|
|
|
|
|
w) 2.40-GHz Intel Xeon processor E5-2665, 115W* ** † |
670524-001 |
Optional2 |
|
|
|
|
|
x) 2.90-GHz Intel Xeon processor E5-2667, 130W* ** † |
670537-001 |
Optional2 |
|
|
|
|
|
y) 3.0-GHz Intel Xeon processor E5-2667v2, 130W* ** † |
730247-001 |
Optional2 |
|
|
|
|
|
z) 2.60-GHz Intel Xeon processor E5-2670, 115W* ** † |
670523-001 |
Optional2 |
|
|
|
|
|
aa)2.5-GHz Intel Xeon processor E5-2670v2, 115W* ** † |
730236-001 |
Optional2 |
|
|
|
|
|
bb) 2.70-GHz Intel Xeon processor E5-2680, 130W* ** † |
670522-001 |
Optional2 |
|
|
|
|
|
cc) 2.8-GHz Intel Xeon processor E5-2680v2, 115W* ** † |
730235-001 |
Optional2 |
|
|
|
|
|
dd) 3.90-GHz Intel Xeon processor E5-2690, 135W* ** † |
670521-001 |
Optional2 |
|
|
|
|
|
ee) 3.0-GHz Intel Xeon processor E5-2690v2, 130W* ** † |
730234-001 |
Optional2 |
|
|
|
|
|
Memory |
— |
— |
|
|
|
|
14 |
DIMM |
— |
— |
|
a) 2-GB, PC3L-10600E-9, single-rank x8 |
664694-001 |
Mandatory1 |
|
|
|
|
|
b) 2-GB, PC3L-12800E-11, single-rank x8* |
715279-001 |
Mandatory1 |
|
|
|
|
|
c) 2-GB, PC3-14900E-13, single-rank x8* |
715269-001 |
Mandatory1 |
|
|
|
|
|
d) 4-GB, PC3-14900E-13, single-rank x8* |
715270-001 |
Mandatory1 |
|
|
|
|
|
e) 4-GB, PC3-14900R-13, dual-rank x4* |
715272-001 |
Mandatory1 |
|
|
|
|
|
f) 4-GB, PC3-12800R-11, single-rank x4* |
664689-001 |
Mandatory1 |
|
|
|
|
|
g) 4-GB, PC3L-12800R-11, dual-rank x4* |
715282-001 |
Mandatory1 |
|
|
|
|
|
h) 4-GB, PC3L-12800E-11, single rank x8* |
715280-001 |
Mandatory1 |
|
|
|
|
|
i) 4-GB, PC3L-10600R-9, single-rank x4* |
664688-001 |
Mandatory1 |
|
j) 4-GB, PC3L-10600E-9, dual-rank x8* |
664695-001 |
Mandatory1 |
|
|
|
|
|
k) 8-GB, PC3-14900E-13, dual-rank x8* |
715271-001 |
Mandatory1 |
|
|
|
|
|
l) 8-GB, PC3L-12800E-11, dual-rank x8* |
715281-001 |
Mandatory1 |
|
|
|
|
|
m) 8-GB, PC3L-12800R-11, dual-rank x4* |
715283-001 |
Mandatory1 |
|
|
|
|
Illustrated parts catalog 20
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
|
n) 8-GB, PC3-14900R-13, dual-rank x4* |
715273-001 |
Mandatory1 |
|
|
|
|
|
o) 8-GB, PC3-14900R-13, quad-rank x4* |
735303-001 |
Mandatory1 |
|
|
|
|
|
p) 8-GB, PC3L-12800R-11, quad-rank x4* |
735302-001 |
Mandatory1 |
|
|
|
|
|
q) 8-GB, PC3-12800R-1, single-rank x4* |
664691-001 |
Mandatory1 |
|
r) 8-GB, PC3L-10600R-9, dual-rank x4* |
664690-001 |
Mandatory1 |
|
|
|
|
|
s) 8-GB, PC3L-10600E-9, dual-rank x8* |
664696-001 |
Mandatory1 |
|
|
|
|
|
t) 16-GB, PC3-12800R-11, dual-rank x4* |
684031-001 |
Mandatory1 |
|
|
|
|
|
u) 16-GB, PC3L-12800R-11, quad-rank x4* |
715284-001 |
Mandatory1 |
|
|
|
|
|
v) 16-GB, PC3-14900R-13, quad-rank x4* |
715274-001 |
Mandatory1 |
|
|
|
|
|
w) 16-GB, PC3L-10600R-9, dual-rank x4* |
664692-001 |
Mandatory1 |
|
|
|
|
|
x) 16-GB 2Rx4 PC3-10600H-9 HC FIO kit* |
684032-001 |
Mandatory1 |
|
|
|
|
|
y) 32-GB, PC3L-10600L-9, quad-rank x4* |
664693-001 |
Mandatory1 |
|
|
|
|
|
z) 32-GB, PC3-14900L-13, quad-rank x4* |
715275-001 |
Mandatory1 |
|
|
|
|
|
Boards |
— |
— |
|
|
|
|
15 |
System board |
— |
— |
|
a) Caged heatsink system board |
667865-001 |
Optional2 |
|
|
|
|
|
b) Screw-down heatsink system board* |
732150-001 |
Optional2 |
|
|
|
|
|
Fans |
— |
— |
|
|
|
|
16 |
Fan module |
732136-001 |
Mandatory1 |
|
Media devices |
— |
— |
|
|
|
|
17 |
DVD-ROM drives |
— |
— |
|
a) SATA DVD-ROM drive, 9.5 mm (0.37 in) |
652296-001 |
Mandatory1 |
|
|
|
|
|
b) SATA DVD-RW drive, 9.5 mm (0.37 in)* |
652297-001 |
Mandatory1 |
|
|
|
|
|
Hard drives |
— |
— |
|
|
|
|
18 |
Hard drives |
— |
— |
|
|
|
|
|
a) 72-GB, SAS, 6.35 cm (2.5 in) |
653949-001 |
Mandatory1 |
|
|
|
|
|
b) 100-GB, SATA, MLC SSD, 6.35 cm (2.5 in)* |
653965-001 |
Mandatory1 |
|
|
|
|
|
c) 100-GB, SATA, MLC SSD, 8.89 cm (3.5 in)* |
653968-001 |
Mandatory1 |
|
|
|
|
|
d) 146-GB, SAS, 6.35 cm (2.5 in)* |
653950-001 |
Mandatory1 |
|
|
|
|
|
e) 200-GB, SATA, MLC SSD, 6.35 cm (2.5 in)* |
653966-001 |
Mandatory1 |
|
f) 200-GB, SATA, MLC SSD, 8.89 cm (3.5 in)* |
653969-001 |
Mandatory1 |
|
|
|
|
|
g) 200-GB, SAS, SLC SSD, 6.35 cm (2.5 in)* |
653961-001 |
Mandatory1 |
|
|
|
|
|
h) 300-GB, SAS, 6.35 cm (2.5 in)* |
653955-001 |
Mandatory1 |
|
|
|
|
|
i) 300-GB, SAS, 6.35 cm (2.5 in)* |
653960-001 |
Mandatory1 |
|
|
|
|
Illustrated parts catalog 21
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
|
j) 400-GB, SATA, MLC SSD, 6.35 cm (2.5 in)* |
653967-001 |
Mandatory1 |
|
|
|
|
|
k) 400-GB, SATA, MLC SSD, 8.89 cm (3.5 in)* |
653970-001 |
Mandatory1 |
|
|
|
|
|
l) 400-GB, SAS, MLC SSD, 6.35 cm (2.5 in)* |
653963-001 |
Mandatory1 |
|
|
|
|
|
m) 400-GB, SAS, SLC SSD, 6.35 cm (2.5 in)* |
653962-001 |
Mandatory1 |
|
n) 450-GB, SAS, 6.35 cm (2.5 in)* |
653956-001 |
Mandatory1 |
|
|
|
|
|
o) 450-GB, SAS, 8.89 cm (3.5 in)* |
653951-001 |
Mandatory1 |
|
|
|
|
|
p) 500-GB, SAS, 6.35 cm (2.5 in)* |
653953-001 |
Mandatory1 |
|
|
|
|
|
q) 500-GB, SATA, 6.35 cm (2.5 in)* |
656107-001 |
Mandatory1 |
|
|
|
|
|
r) 500-GB, SATA, 8.89 cm (3.5 in)* |
658103-001 |
Mandatory1 |
|
|
|
|
|
s) 600-GB, SAS, 6.35 cm (2.5 in)* |
653957-001 |
Mandatory1 |
|
|
|
|
|
t) 600-GB, SAS, 8.89 cm (3.5 in)* |
653952-001 |
Mandatory1 |
|
|
|
|
|
u) 800-GB, SAS, MLC SSD, 6.35 cm (2.5 in)* |
653964-001 |
Mandatory1 |
|
|
|
|
|
v) 900-GB, SAS, 6.35 cm (2.5 in)* |
653971-001 |
Mandatory1 |
|
|
|
|
|
w) 1-TB, SAS, 6.35 cm (2.5 in)* |
653954-001 |
Mandatory1 |
|
|
|
|
|
x) 1-TB, SAS, 8.89 cm (3.5 in)* |
653947-001 |
Mandatory1 |
|
|
|
|
|
y) 1 TB, SATA, 6.35 cm (2.5 in)* |
656108-001 |
Mandatory1 |
|
|
|
|
|
z) 1-TB, SATA, 8.89 cm (3.5 in)* |
657739-001 |
Mandatory1 |
|
aa) 2-TB, SAS, 8.89 cm (3.5 in)* |
653948-001 |
Mandatory1 |
|
|
|
|
|
bb) 2-TB, SATA, 8.89 cm (3.5 in)* |
658102-001 |
Mandatory1 |
|
|
|
|
|
cc) 3-TB, SAS, 8.89 cm (3.5 in)* |
653959-001 |
Mandatory1 |
|
|
|
|
|
dd) 3-TB, SATA, 8.89 cm (3.5 in)* |
628182-001 |
Mandatory1 |
|
|
|
|
|
Options |
— |
— |
|
|
|
|
19 |
Cache module* |
— |
— |
|
a) FBWC module, 512-MB |
633540-001 |
Optional2 |
|
|
|
|
|
b) FBWC module, 1-GB |
633542-001 |
Optional2 |
|
|
|
|
|
c) FBWC module, 2-GB |
633543-001 |
Optional2 |
|
|
|
|
20 |
FBWC capacitor pack, 91 cm (36 in) |
671353-001 |
Optional2 |
21 |
PCI riser board options* |
— |
— |
|
a) PCIe riser board, x8, LP |
667866-001 |
Optional2 |
|
|
|
|
|
b) PCIe riser board, x16, FH, HL |
667867-001 |
Optional2 |
|
|
|
|
|
Miscellaneous |
— |
— |
|
|
|
|
22 |
HP Trusted Platform Module* |
450168-001 |
No3 |
23 |
Battery, 3.3-V, lithium* |
234556-001 |
Mandatory1 |
24 |
AC power cord* |
187335-001 |
Mandatory1 |
|
Cables |
— |
— |
|
|
|
|
Illustrated parts catalog 22
Item |
Description |
Spare part |
Customer self |
|
|
number |
repair (on |
|
|
|
page 5) |
|
|
|
|
25 |
Hard drive data cable or Mini-SAS cable, 45 cm (18 in)* |
667874-001 |
Mandatory1 |
26 |
Hard drive data cable or Mini-SAS cable, 64 cm (25 in)* |
667875-001 |
Mandatory1 |
27 |
Power to hard drive backplane cable* |
667873-001 |
Mandatory1 |
28 |
Front video adapter* |
671353-001 |
Optional2 |
29 |
SATA DVD-ROM drive cable* |
667879-001 |
Optional2 |
30 |
Chipset SATA cable* |
671353-001 |
Optional2 |
31 |
Mini-SAS straight cable, 83.82 cm (33 in)* |
671353-001 |
Optional2 |
*Not shown
**All processors in this HP ProLiant server must have the same cache size, speed, number of cores, and rated maximum power consumption.
†Be sure you are using the correct spare part when replacing processors, heatsinks, or system boards. 1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versandund Arbeitskosten für diesen Service berechnet. 2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Illustrated parts catalog 23
2Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
Illustrated parts catalog 24
Removal and replacement procedures
Required tools
You need the following items for some procedures:
•T-10/T-15 Torx screwdriver
•HP Insight Diagnostics software ("HP Insight Diagnostics" on page 73)
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the following procedures:
•Extend the server from the rack (on page 26).
If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
For more information about telco rack solutions, refer to the RackSolutions.com website (http://www.racksolutions.com/hp).
•Power down the server (on page 25).
If you must remove a server from a rack or a non-hot-plug component from a server, power down the server.
•Remove the server from the rack.
If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.
Removal and replacement procedures 25
This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through HP iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution.
1.Power down the server (on page 25).
2.Disconnect all peripheral cables and power cords.
3.Loosen the front panel thumbscrews.
4.Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
5.After performing the installation or maintenance procedure, slide the server into the rack:
a.Slide the server fully into the rack.
b.Secure the server by tightening the thumbscrews.
6.Connect the peripheral cables and power cords.
Access the HP Systems Insight Display
1.Press and release the display.
2.Extend the display from the chassis.
Removal and replacement procedures 26
o 8 SFF configuration
The display can be rotated up to 90 degrees.
Removal and replacement procedures 27
o 10 SFF configuration
The display can be rotated up to 90 degrees.
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
•Avoid hand contact by transporting and storing products in static-safe containers.
Removal and replacement procedures 28
•Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•Place parts on a grounded surface before removing them from their containers.
•Avoid touching pins, leads, or circuitry.
•Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.
14.06-15.97 kg WARNING: To reduce the risk of personal injury or damage to the equipment, observe 31.00-35.20 lb local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
Removal and replacement procedures 29
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
To remove the component:
1.Power down the server (on page 25).
2.Extend the server from the rack (on page 26).
Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access panel.
To replace the component:
1.Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).
2.Push down on the hood latch. The access panel slides to a closed position.
3.Tighten the security screw on the hood latch.
Drive blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Removal and replacement procedures 30
Loading...