HP (Hewlett-Packard) DV6 User Manual

HP Pavilion dv6 Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, Athlon, Phenom, and Turion combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of

its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: May 2011

First Edition: March 2011

Document Part Number: 635489-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1	Product description ...........................................................................................................	1
2	External component identification ...................................................................................	11
	Display .................................................................................................................................	11
	Buttons, speakers, and fingerprint reader (select models only) ......................................................	12
	Keys .....................................................................................................................................	13
	Lights ....................................................................................................................................	14
	TouchPad ..............................................................................................................................	15
	Front .....................................................................................................................................	16
	Rear .....................................................................................................................................	16
	Left side ................................................................................................................................	17
	Right side ..............................................................................................................................	18
	Bottom ..................................................................................................................................	19
3	Illustrated parts catalog ..................................................................................................	20
	Service tag ............................................................................................................................	20
	Computer major components ...................................................................................................	22
	Cable Kit ..............................................................................................................................	32
	Display assembly subcomponents .............................................................................................	34
	Mass storage devices .............................................................................................................	36
	Miscellaneous parts ................................................................................................................	37
	Sequential part number listing ..................................................................................................	38
4	Removal and replacement procedures ............................................................................	52
	Preliminary replacement requirements .......................................................................................	52
	Tools required .........................................................................................................	52
	Service considerations .............................................................................................	52
	Plastic parts .............................................................................................	52
	Cables and connectors .............................................................................	52
	Drive handling .........................................................................................	53
	Grounding guidelines ..............................................................................................	53

v

	Electrostatic discharge damage ..................................................................	53
	Packaging and transporting guidelines ........................................	55
	Component replacement procedures ........................................................................................	57
	Service tag .............................................................................................................	57
	Computer feet .........................................................................................................	58
	Battery ...................................................................................................................	59
	Optical drive ..........................................................................................................	60
	Hard drive .............................................................................................................	62
	RTC battery ............................................................................................................	65
	Memory module ......................................................................................................	66
	WLAN module ........................................................................................................	67
	Keyboard ...............................................................................................................	70
	Top cover ...............................................................................................................	74
	Power button board .................................................................................................	77
	Fingerprint reader board ..........................................................................................	78
	Bluetooth module ....................................................................................................	79
	USB board .............................................................................................................	82
	Power connector cable ............................................................................................	83
	System board .........................................................................................................	85
	Fan/heat sink assembly ...........................................................................................	90
	Processor ...............................................................................................................	95
	Speakers ................................................................................................................	99
	Optical drive connector cable .................................................................................	102
	Display assembly ..................................................................................................	103
5	Setup Utility (BIOS) and System Diagnostics ..................................................................	112
	Using Setup Utility ................................................................................................................	112
	Starting Setup Utility ..............................................................................................	112
	Changing the language of Setup Utility ....................................................................	112
	Navigating and selecting in Setup Utility ..................................................................	113
	Displaying system information .................................................................................	113
	Restoring factory settings in Setup Utility ...................................................................	114
	Exiting Setup Utility ...............................................................................................	114
	Updating the BIOS ................................................................................................	114
	Determining the BIOS version ..................................................................	115
	Downloading a BIOS update ...................................................................	115
	Using System Diagnostics ......................................................................................................	116
6	Specifications ...............................................................................................................	117
	Computer specifications ........................................................................................................	117
	15.6-inch display specifications .............................................................................................	118

vi

	Hard drive specifications ......................................................................................................	119
	Hard drive specifications (continued) ......................................................................................	120
7 Backup and recovery ....................................................................................................		121
	Restore ...............................................................................................................................	121
	Creating restore media .........................................................................................................	122
	Performing a system restore ...................................................................................................	123
	Restoring using the dedicated recovery partition (select models only) ...........................	123
	Restoring using the restore media ............................................................................	124
	Changing the computer boot order ..........................................................................	124
	Backing up and recovering your information ...........................................................................	125
	Using Windows Backup and Restore .......................................................................	126
	Using Windows system restore points ......................................................................	126
	When to create restore points ..................................................................	126
	Create a system restore point ...................................................................	127
	Restore to a previous date and time ..........................................................	127
8	Power cord set requirements ........................................................................................	128
	Requirements for all countries ................................................................................................	128
	Requirements for specific countries and regions .......................................................................	129
9	Recycling ......................................................................................................................	130
	Battery ................................................................................................................................	130
	Display ...............................................................................................................................	130
Index ...............................................................................................................................		136

vii

viii

1 Product description

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
Product Name	HP Pavilion dv6 Notebook PC	√	√
Processors	AMD A8-3530MX 2.60-GHz processor, (1.90-GHz	√
	FSB, 4.0-MB L2 cache, quad core, 45 W)
	AMD A8-3510MX 2.50-GHz processor (1.50-GHz	√
	FSB, 4.0-MB L2 cache, quad core, 45 W)
	AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB,	√
	4.0-MB L2 cache, quad core, 35 W)
	AMD A6-3410MX 2.30-GHz processor (1.60-GHz	√
	FSB, 2.0-MB L2 cache, quad core, 45 W)
	AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB,	√
	4.0-MB L2 cache, quad core, 35 W)
	AMD A4-3310MX 2.50-GHz processor (2.10-GHz	√
	FSB, 2.0-MB L2 cache, dual core, 45 W)
	AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB,	√
	4.0-MB L2 cache, dual core, 35 W)
	AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB,	√
	4.0-MB L2 cache, quad core, 35 W)
	AMD Athlon II N370 2.50-GHz processor (1.0-MB	√
	L2 cache, 1066-MHz, 3.2GT/sec, dual core, 35 W)
	AMD Athlon II P360 2.30-GHz processor (1.0-MB	√
	L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
	AMD Athlon II P340 2.20-GHz processor (1.0-MB	√
	L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
	AMD Phenom II N970 2.20-GHz processor (2.0-MB	√
	L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W)
	AMD Phenom II N870 2.30-GHz processor (1.5-MB	√
	L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W)
	AMD Phenom II N850 2.20-GHz processor (1.5-MB	√
	L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W)

1

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
	AMD Phenom II N660 3.00-GHz processor (2.0-MB	√
	L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W)
	AMD Phenom II P960 1.80-GHz processor (2.0-MB	√
	L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)
	AMD Phenom II P860 2.00-GHz processor (1.5-MB	√
	L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W)
	AMD Phenom II P650 2.60-GHz processor (2.0-MB	√
	L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)
	AMD Turion II P570 2.70-GHz processor (2.0-MB	√
	L2 cache, 1066-MHz, 3.6GT/sec, dual core, 35 W)
	AMD Turion II P560 2.50-GHz processor (2.0-MB	√
	L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)
	Intel Core i7-2820QM 2.30-GHz (SC turbo up to		√
	3.10-GHz) processor (8.0-MB L3 cache, quad core,
	45 W)
	Intel Core i7-2720QM 2.20-GHz (SC turbo up to		√
	3.00-GHz) processor (6.0-MB L3 cache, quad core,
	45 W)
	Intel Core i7-2630QM 2.00-GHz (SC turbo up to		√
	2.90-GHz) processor (6.0-MB L3 cache, quad core,
	45 W)
	Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-		√
	GHz) processor (4.0-MB L3 cache, dual core, 35 W)
	Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-		√
	GHz) processor (3.0-MB L3 cache, dual core, 35 W)
	Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-		√
	GHz) processor (3.0-MB L3 cache, dual core, 35 W)
	Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-		√
	GHz) processor (3.0-MB L3 cache, dual core, 35 W)
	Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-		√
	GHz) processor (3.0-MB L3 cache, dual core, 35 W)
	Intel Core i3-2350M 2.30-GHz processor (3.0-MB		√
	L3 cache, dual core, 35 W)
	Intel Core i3-2330M 2.20-GHz processor (3.0-MB		√
	L3 cache, dual core, 35 W)
	Intel Core i3-2310M 2.10-GHz processor (3.0-MB		√
	L3 cache, dual core, 35 W)
	Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB		√
	L3 cache, dual core, 35 W)
	Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB		√
	L3 cache, dual core, 35 W)

2 Chapter 1 Product description

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
Chipset	Northbridge: AMD A70M Fusion controller hub (FCH)	√
	Northbridge: AMD A60M FCH +NEC USB 3.0
	Northbridge: AMD A60M FCH
	Northbridge: ATI RS880M - AMD M880G with ATI
	Mobility Radeon HD 4250
	Northbridge: AMD RS880MD
	Southbridge: AMD SB820M
	Intel® HM65 Express chipset with NEC USB 3.0		√

3

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
Graphics	Internal graphics:	√

●AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor

●AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor

●AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor

●ATi Mobility Radeon HD 4250 graphics supporting DX10.1 on computer models equipped with an AMD Athlon, Phenom, and

Turion processor

Switchable discrete graphics:

●AMD RadeonT HD 6755G2 graphics on computer models equipped with an AMD A8 or A6 processor; supports bus alive/chip off (BACO), dual graphics, HD decode, DX11, and HDMI

●AMD RadeonT HD 6645G2 graphics on computer models equipped with an AMD

A8 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI

●AMD RadeonT HD 6545G2 graphics on computer models equipped with an AMD

A6 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI

●AMD RadeonT HD 6515G2 graphics on computer models equipped with an AMD

A4 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI

●ATi XT Radeon HD 6650M M2 package with 1024-MB of graphics subsystem discrete memory (64-MB × 16 DDR3 @ 900MHz × 8 PCs), 128bit muxless; supports HD decode, DX11,

and HDMI

●ATi XT Radeon HD 6470M M2 package with 512-MB of graphics subsystem discrete memory (64-MB × 16 DDR3 @ 900MHz × 4 PCs), 64bit muxless; supports HD decode, DX11,

and HDMI

4 Chapter 1 Product description

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
	Internal graphics: Intel HD Graphics 3000		√
	Switchable discrete graphics:
	● ATI XT Radeon HD 6770M M2 package with
	1024-MB of graphics subsystem discrete memory
	(32-MB × 32 GDDR5 × 8 PCs, 5GBPS), muxless,
	with reserve space for 2-GB graphics
	subsystem memory
	● ATi XT Radeon HD 6490M M2 package with
	1024-MB of graphics subsystem discrete memory
	(64-MB × 32 GDDR5 × 4 PCs, 5GBPS), with a
	maximum of 1-GB of graphics subsystem
	memory, muxless
	Support DX11, HD decode, and HDMI	√	√
Panel	15.6-in, full high-definition (FHD), light-emitting diode	√	√
	(LED), low-voltage differential signalling (LVDS), WVA
	AntiGlare (1080p, 1900×1080) display; typical
	brightness: 220 nits
	15.6-in, HD, LED, LVDS, SVA BrightView (1366×768)
	display; typical brightness: 200 nits
	All display assemblies include 2 wireless local area
	network (WLAN) antenna cables
	Supports 16:9 ultra wide aspect ratio
	Lighted logo on top bezel
Memory	2 customer-accessible/upgradable memory	√	√
	module slots
	Supports dual-channel memory	√	√
	Supports up to 8192 GB of system RAM	√
	Supports up to 16384 GB of system RAM		√
	DDR3/1333-MHz	√	√

5

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
	Supports the following configurations:	√
	● 8192-MB total system memory (4096×2)
	● 6144-MB total system memory (4096×1 +
	2048×1)
	● 4096-MB total system memory (4096×1 or
	2048×2)
	● 3072-MB total system memory (2048×1 +
	1024×1)
	● 2048-MB total system memory (2048×1 or
	1024×2)
	● 1024-MB total system memory (1024×1; not
	supported on computer models equipped with an
	AMD processor)
	Supports the following configurations:		√
	● 16384-MB total system memory (8192×2)
	● 12288-MB total system memory (8192×1 +
	4096×1)
	● 8192-MB total system memory (8192×1 or
	4096×2)
	● 6144-MB total system memory (4096×1 +
	2048×1)
	● 4096-MB total system memory (4096×1 or
	2048×2)
	● 3072-MB total system memory (2048×1 +
	1024×1)
	● 2048-MB total system memory (2048×1 or
	1024×2)
	● 1024-MB total system memory (1024×1)
Hard drives	Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.	√	√
	50-in), 9.5-mm (.37-in), and 7.0-mm (.28-
	in) thicknesses
	Customer-accessible	√	√
	Accelerometer / HDD protection support	√	√
	Serial ATA	√	√

6 Chapter 1 Product description

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
	Supports the following configurations:	√	√
	● 1 TB, 5400 rpm (12.7 mm)
	● 750 GB, 7200 and 5400 rpm (9.5 mm)
	● 640 GB, 7200 and 5400 rpm (9.5 mm)
	● 500 GB, 7200 and 5400 rpm (9.5 mm)
	● 320 GB, 7200 (7.0 mm) and 5400 rpm
	(9.5 mm)
	● 250 GB, 7200 rpm (7.0 mm)
	Supports 160-GB solid-state drive		√
Optical drive	Fixed	√	√
	Serial ATA	√	√
	12.7-mm tray load	√	√
	Blu-ray ROM with LightScribe DVD ±R/RW Super Multi	√	√
	Double-Layer Drive
	Blu-ray Disc R/RW with SuperMulti Double-Layer Drive		√
	DVD±RW and CD-RW Super Multi Double-Layer	√	√
	Combo Drive with LightScribe
	Supports zero-power optical drive		√
Audio and video	Dual array digital microphones with appropriate beam-	√	√
	forming, echo-cancellation, noise-suppression software
	HD audio	√	√
	HP-branded Altec/Lansing quad Beats Audio speakers	√	√
	(select models only)
	HP TrueVision HD webcam	√	√
Ethernet	Integrated 10/100/1000 network interface	√	√
	card (NIC)
Wireless	Integrated wireless local area network (WLAN) options	√	√
	by way of wireless module
	Two WLAN antennas built into display assembly	√	√

7

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
	Support for the following WLAN formats:	√	√
	● Broadcom 4313 802.11b/g/n 1×1 WiFi and
	2070 Bluetooth 2.1+EDR Combo adapter
	(BT3.0+HS ready)
	● Broadcom 4313 802.11b/g/n 1×1
	WiFi Adapter
	● Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and
	Bluetooth 2.1+EDR Combo Adapter
	(BT3.0+HS ready)
	● Ralink 5390GN 802.11b/g/n 1×1
	WiFi Adapter
	Support for the following WLAN formats:	√
	● Atheros 9285G 802.11b/g/n 1×1
	WiFi Adapter
	● Atheros AR8002WB-1NGB 802.11b/g/n 1×1
	WiFi and Bluetooth 2.1+EDR Combo Adapter
	(BT3.0+HS ready)
	● Realtek RTL8191SE 802.11b/g/n 1×1
	WiFi Adapter
	● Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi
	and Bluetooth 3.0+HS Combo Adapter
	Support for the following WLAN formats:		√
	● Intel Centrino Advanced-N 6230
	● Intel Centrino Wireless-N 1000
	● Intel Centrino Wireless-N + WiMAX 6150
External media	HP Multi-Format Digital Media Reader supports the	√	√
card	following digital card formats:
	● Secure Digital (SD) Memory Card
	● Secure Digital Extended Capacity (SDxC)
	Memory Card
	● Secure Digital High Capacity (SDHC)
	Memory Card
	● Ultra High Speed MultiMediaCard (UHS/MMC)

8 Chapter 1 Product description

Category	Description	Computer models	Computer models
		equipped with an	equipped with an
		AMD processor	Intel processor
Ports	● 3-pin AC power	√	√
	● Audio-in (mono microphone)
	● Audio-out (stereo headphone)
	● HDMI version 1.4 supporting up to 1920 ×1200
	@ 60Hz
	● RJ-45 (Ethernet, includes link and activity lights)
	● USB 2.0 (3 ports)
	● VGA (Dsub 15 pin) supporting 2048×1536
	external resolution @ 85 Hz (on computer models
	equipped with an AMD Athlon, Phenom, or
	Turion processor) or 1920×1600 external
	resolution @ 60 Hz (on computer models
	equipped with an AMD A8, A6, A4, or
	E2 processor), hot plug and unplug and auto-
	detection for correct output to wide-aspect vs.
	standard aspect video
Keyboard/	Full-size, textured, pocket, keyboard with	√	√
pointing devices	numeric keypad
	TouchPad with multi-touch gestures, 2-finger scrolling,	√	√
	and pinch-zoom enabled
	Dura-coat, island-style keyboard	√	√
	Multitouch gestures (2-finger scrolling and pinch-zoom)	√	√
	enabled by default
	Taps enabled by default	√	√
Power	Support for the following 3-wire plug with	√	√
requirements	ground pin AC adapters (supports 3-pin
	DC connector):
	● 120W AC adapter with localized cable
	plug support
	● 90W EM AC adapter with localized cable
	plug support
	● 90W AC adapter with localized cable
	plug support
	● 65W EM AC adapter with localized cable
	plug support
	● 65W AC adapter with localized cable
	plug support

9

Category	Description		Computer models	Computer models
			equipped with an	equipped with an
			AMD processor	Intel processor
	Support for the following batteries:		√	√
	● 9cell, 100-Whr, 3.00-Ah Li-ion battery
	● 6-cell, 62-Whr, 2.80-Ah Li-ion battery
	● 6-cell, 55-Whr, 2.55-Ah Li-ion battery
Security	Security cable slot		√	√
	Fingerprint reader with Digital Persona			√
	software support (select models only)
	Supports Intel AT-p Ready			√
Operating	Preinstalled:		√
system	● Windows 7 Home Basic (select models only)
	● Windows 7 Home Premium 64-bit (select
		models only)
	● Windows 7 Professional 64-bit (select
		models only)
	Preinstalled:			√
	● Windows 7 Home Basic (64and 32-bit; select
		models only)
	● Windows 7 Home Premium (64and 32-bit;
		select models only)
	● Windows 7 Professional (64and 32-bit; select
		models only)
	● Windows 7 Starter (32-bit; select models only)
	● Windows 7 Ultimate (64-bit; select models only)
	●	FreeDOS
	●	RedFlag
Serviceability	End-user replaceable parts:		√	√
	●	AC adapter
	●	Battery
	●	Hard drive
	●	Memory modules (2)
	●	Optical drive
	●	WLAN module

10 Chapter 1 Product description

2 External component identification

Display

Item	Component	Description
(1)	WLAN antennas (2)*	Send and receive wireless signals to communicate
		with WLANs.
(2)	Internal microphones (2)	Record sound.
(3)	Webcam light	On: The webcam is in use.
(4)	Webcam	Records video and captures still photographs.
		To use the webcam, select Start > All Programs >
		CyberLink YouCam > CyberLink YouCam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Display 11

Buttons, speakers, and fingerprint reader (select models only)

Item	Component	Description
(1)	Power button	● When the computer is off, press the button to turn on
		the computer.
		● When the computer is on, press the button briefly to
		initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		● When the computer is in Hibernation, press the
		button briefly to exit Hibernation.
		If the computer has stopped responding and Windows
		shutdown procedures are ineffective, press and hold the
		power button for at least 5 seconds to turn off
		the computer.
		To learn more about your power settings, select Start >
		Control Panel > System and Security > Power
		Options, or refer to the HP Notebook Reference Guide.
(2)	Speakers (2)	Produce sound.
(3)	Web browser button	Opens the default Web browser.
(4)	Fingerprint reader (select models only)	Allows a fingerprint logon to Windows, instead of a
		password logon.

12	Chapter 2 External component identification

Keys

Item	Component	Description
(1)	esc key	Displays system information when pressed in combination
		with the fn key.
(2)	fn key	Executes frequently used system functions when pressed
		in combination with the num lk key, the b key, or the
		esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	b key	Increases or decreases the Beats Audio bass settings
		(select models only). Beats Audio is an enhanced audio
		profile that provides a deep, controlled bass while
		maintaining a clear sound. Beats Audio is enabled
		by default.
		You can also view and control the bass settings through
		the Windows operating system. To view and control the
		bass properties:
		● Select Start > All Programs > Beats Audio
		Control Panel > Listening Experience.
		– or –
		● Select Start > Control Panel > Hardware
		and Sound > Beats Audio Control Panel >
		Listening Experience.
(5)	Windows applications key	Displays a shortcut menu for items beneath the pointer.

Keys 13

Item	Component	Description
(6)	Integrated numeric keypad	When the keypad has been enabled, the keys can be
		used like an external numeric keypad.
(7)	num lk key	Enables/disables the integrated numeric keypad when
		pressed in combination with the fn key.
(8)	Action keys	Execute frequently used system functions.

Lights

Item	Component	Description
(1)	Caps lock light	On: Caps lock is on.
(2)	Power light	● White: the computer is on.
		● Blinking white: the computer is in the Sleep state.
		● Off: the computer is off or in Hibernation.
(3)	Mute light	● Amber: Computer sound is off.
		● Off: Computer sound is on.

14	Chapter 2 External component identification

Item	Component	Description
(4)	Wireless light	● White: An integrated wireless device, such as a
		WLAN device and/or a Bluetooth device, is on.
		● Amber: All wireless devices are off.
(5)	Fingerprint reader light (select models only)	● White: The fingerprint was read.
		● Amber: The fingerprint was not read.

TouchPad

Item	Component	Description
(1)	TouchPad off light	●	On: The TouchPad is off.
		●	Off: The TouchPad is on.
(2)	TouchPad on/off button	Turns the TouchPad on and off.
(3)	TouchPad zone	Moves the pointer and selects or activates items on
		the screen.
(4)	Left TouchPad button	Functions like the left button on an external mouse.
(5)	TouchPad on light	●	On: The TouchPad is on.
		●	Off: The TouchPad is off.
(6)	Right TouchPad button	Functions like the right button on an external mouse.

TouchPad 15

Front

Item	Component	Description
(1)	Digital Media Slot	Supports the following digital card formats:
		● Secure Digital (SD) Memory Card
		● Secure Digital Extended Capacity (SDxC)
		Memory Card
		● Secure Digital High Capacity (SDHC) Memory Card
		● Ultra High Speed MultiMediaCard (UHS/MMC)
(2)	Speakers (2) (select models only)	Produce sound.

Rear

Component	Description
Vent	Enables airflow to cool internal components.
	NOTE: the computer fan starts up automatically to cool
	internal components and prevent overheating. It is normal
	for the internal fan to cycle on and off during
	routine operation.

16	Chapter 2 External component identification

Left side

Item	Component	Description
(1)	Vent	Enables airflow to cool internal components.
		NOTE: the computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during
		routine operation.
(2)	External monitor port	Connects an external VGA monitor or projector.
(3)	HDMI port	Connects an optional video or audio device, such as a
		high-definition television, or any compatible digital or
		audio component.
(4)	RJ-45 (network) jack	Connects a network cable.
(5)	SuperSpeed USB ports (2)	Connect optional USB 3.0 devices (select models only)
		and provide enhanced USB power performance.
		NOTE: The SuperSpeed USB ports are also compatible
		with USB 1.0 and USB 2.0 devices.
(6)	Audio-in (microphone) jack	Connects an optional computer headset microphone,
		stereo array microphone, or monaural microphone.

(7)	Audio-out (headphone) jacks (2)

Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and

Environmental Notices.

NOTE: When a device is connected to a headphone jack, the computer speakers are disabled.

Left side

17

Right side

Item	Component	Description
(1)	Optical drive	Reads and writes (select models only) to an optical disc.
(2)	Optical drive light	●	Green: The optical drive is being accessed.
		●	Off: The optical drive is off.
(3)	Optical drive eject button	Ejects the optical drive.
(4)	Power light	●	White: the computer is on.
		●	Blinking white: the computer is in the Sleep state.
		●	Off: the computer is off or in Hibernation.
(5)	Drive light	●	Blinking white: The hard drive is being accessed.
		●	Amber: HP ProtectSmart Hard Drive Protection has
			temporarily parked the hard drive.
			NOTE: For information on HP ProtectSmart Hard
			Drive Protection, refer to the HP Notebook
			Reference Guide.
(6)	USB ports (2)	Connect optional USB devices.
(7)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(8)	Battery light	●	White: the computer is connected to external power
			and the battery is fully charged.
		●	Amber: A battery is charging.
		●	Blinking amber: The battery has reached a low
			battery level, or there is a battery error. When a
			battery reaches a critical battery level, the battery
			light begins blinking rapidly.
(9)	Power connector	Connects an AC adapter.

18	Chapter 2 External component identification

Bottom

Item	Component	Description
(1)	Battery bay	Holds the battery.
(2)	Battery release latch	Releases the battery from the battery bay.
(3)	Vents (6)	Enable airflow to cool internal components.
		NOTE: the computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during
		routine operation.
(4)	Hard drive bay	Contains the hard drive, the WLAN device, and the
		memory module slots.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom 19

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item	Component	Description
(1)	Product name	This is the product name affixed to the front of
		the computer.
(2)	Serial number (s/n)	This is an alphanumeric identifier that is unique to
		each product.

20	Chapter 3 Illustrated parts catalog

Item	Component	Description
(3)	Part number/Product number (p/n)	This number provides specific information about the
		product’s hardware components. The part number helps
		a service technician determine what components and
		parts are needed.
(4)	Warranty period	This number describes the duration of the warranty
		period for the computer.
(5)	Model description	This is the alphanumeric identifier used to locate
		documents, drivers, and support for the computer.

Service tag

21

Computer major components

Item

Component

Spare part number

(1)Display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables):

15.6-in, full high-definition (FHD), light-emitting diode (LED), AntiGlare display	654103-001
assembly in dark umber finish

22	Chapter 3 Illustrated parts catalog