HP Pavilion dv9500, dv9600, and dv9700
Entertainment PCs
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Sixth Edition: November 2007
First Edition: April 2007
Document Part Number: 448374-006
MSG revision history
Revision |
Publication date |
Description |
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|
A |
November 2009 |
The power connector bracket is included in the base enclosure kits. The information |
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was updated in the following location: Computer major components on page 19. |
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The part number for the optical drive connector board was incorrect in the system |
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board removal and replacement procedures. It has been corrected to part number |
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432992-001. |
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iii
iv MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 |
Product description |
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2 |
External component identification |
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Top components ................................................................................................................................... |
9 |
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Display and top components ............................................................................................... |
9 |
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QuickPlay buttons .............................................................................................................. |
11 |
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Keys ................................................................................................................................... |
12 |
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TouchPad .......................................................................................................................... |
13 |
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Front components .............................................................................................................................. |
14 |
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Right-side components ....................................................................................................................... |
15 |
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Left-side components ......................................................................................................................... |
15 |
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Bottom components ........................................................................................................................... |
17 |
3 |
Illustrated parts catalog |
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Serial number location ........................................................................................................................ |
18 |
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Computer major components ............................................................................................................. |
19 |
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Display assembly components ........................................................................................................... |
26 |
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Plastics Kit .......................................................................................................................................... |
28 |
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Cable Kit ............................................................................................................................................. |
29 |
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Mass storage devices ......................................................................................................................... |
30 |
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Miscellaneous parts ............................................................................................................................ |
31 |
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Sequential part number listing ............................................................................................................ |
32 |
4 Removal and replacement procedures |
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Preliminary replacement requirements ............................................................................................... |
40 |
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Tools required .................................................................................................................... |
40 |
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Service considerations ....................................................................................................... |
40 |
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Plastic parts ....................................................................................................... |
40 |
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Cables and connectors ..................................................................................... |
41 |
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Drive handling ................................................................................................... |
41 |
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Grounding guidelines ......................................................................................................... |
42 |
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Electrostatic discharge damage ........................................................................ |
42 |
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Packaging and transporting guidelines ............................................. |
43 |
vii
Workstation guidelines ..................................................................... |
43 |
Equipment guidelines ....................................................................... |
44 |
Unknown user password ................................................................................................... |
45 |
Component replacement procedures ................................................................................................. |
46 |
Serial number .................................................................................................................... |
46 |
Battery ............................................................................................................................... |
47 |
Camera module ................................................................................................................. |
48 |
Display inverter .................................................................................................................. |
50 |
Hard drive .......................................................................................................................... |
52 |
Computer feet .................................................................................................................... |
54 |
Memory module ................................................................................................................. |
54 |
RTC battery ....................................................................................................................... |
56 |
WLAN module .................................................................................................................... |
57 |
Optical drive ....................................................................................................................... |
59 |
Switch cover ...................................................................................................................... |
61 |
Keyboard ........................................................................................................................... |
63 |
Speaker assembly ............................................................................................................. |
66 |
Power button board ........................................................................................................... |
67 |
Display assembly ............................................................................................................... |
69 |
Top cover ........................................................................................................................... |
75 |
Wireless switch board ........................................................................................................ |
80 |
Bluetooth module ............................................................................................................... |
82 |
Front USB board ................................................................................................................ |
84 |
ExpressCard assembly ...................................................................................................... |
85 |
Top cover trim .................................................................................................................... |
87 |
Display switch module ....................................................................................................... |
89 |
Rear USB board ................................................................................................................ |
90 |
System board ..................................................................................................................... |
92 |
Audio board ....................................................................................................................... |
97 |
Fan/heat sink assembly ..................................................................................................... |
99 |
Processor ......................................................................................................................... |
103 |
5 Setup Utility |
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Starting the Setup Utility ................................................................................................................... |
105 |
Using the Setup Utility ...................................................................................................................... |
106 |
Changing the language of the Setup Utility ..................................................................... |
106 |
Navigating and selecting in the Setup Utility .................................................................... |
106 |
Displaying system information ......................................................................................... |
106 |
Restoring default settings in the Setup Utility .................................................................. |
107 |
Using advanced Setup Utility features ............................................................................. |
108 |
Closing the Setup Utility ................................................................................................... |
108 |
Setup Utility menus .......................................................................................................................... |
108 |
Main menu ....................................................................................................................... |
108 |
viii
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Security menu .................................................................................................................. |
109 |
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System Configuration menu ............................................................................................ |
109 |
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Diagnostics menu ............................................................................................................ |
109 |
6 |
Specifications |
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Computer specifications ................................................................................................................... |
110 |
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17.0-inch, SXGA+ display specifications .......................................................................................... |
111 |
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17.0-inch WXGA+ display specifications .......................................................................................... |
112 |
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Hard drive specifications .................................................................................................................. |
113 |
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DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ |
114 |
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HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications ................. |
115 |
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Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support |
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specifications .................................................................................................................................... |
116 |
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System DMA specifications, Intel ..................................................................................................... |
117 |
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System DMA specifications, AMD discrete and UMA graphics ........................................................ |
118 |
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System interrupt specifications, Intel ................................................................................................ |
119 |
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System interrupt specifications, AMD discrete graphics .................................................................. |
120 |
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System interrupt specifications, AMD UMA graphics ....................................................................... |
121 |
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System I/O address specifications, Intel .......................................................................................... |
122 |
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System I/O address specifications, AMD discrete and UMA graphics ............................................. |
124 |
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System memory map specifications, Intel ........................................................................................ |
126 |
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System memory map specifications, AMD discrete graphics ........................................................... |
127 |
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System memory map specifications, AMD UMA graphics ............................................................... |
128 |
7 |
Screw listing |
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Phillips PM2.5×8.0 captive screw ..................................................................................................... |
129 |
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Phillips PM3.0×4.0 screw ................................................................................................................. |
130 |
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Phillips PM2.5×5.0 captive screw ..................................................................................................... |
131 |
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Phillips PM2.0×11.0 screw ............................................................................................................... |
132 |
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Phillips PM2.5×8.0 screw ................................................................................................................. |
133 |
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Phillips PM2.0×3.0 screw ................................................................................................................. |
137 |
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Phillips PM2.5×5.0 screw ................................................................................................................. |
139 |
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Phillips PM2.5×6.0 screw ................................................................................................................. |
143 |
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Phillips PM2.0×4.0 screw ................................................................................................................. |
144 |
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Phillips 2.5×4.0 captive screw .......................................................................................................... |
145 |
8 Backup and recovery |
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Recovering system information ........................................................................................................ |
146 |
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Creating recovery discs ................................................................................................... |
146 |
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Backing up your information ............................................................................................ |
147 |
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When to back up ............................................................................................. |
147 |
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Backup suggestions ........................................................................................ |
147 |
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Using system restore points ............................................................................ |
148 |
ix
When to create restore points ........................................................ |
148 |
Create a system restore point ........................................................ |
148 |
Restore to a previous date and time ............................................... |
148 |
Performing a recovery ..................................................................................................... |
149 |
Recovering from the recovery discs ................................................................ |
149 |
Recovering from the partition on the hard drive .............................................. |
149 |
9 Connector pin assignments |
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Audio-out (headphone) ..................................................................................................................... |
150 |
Audio-in (microphone) ...................................................................................................................... |
150 |
External monitor ............................................................................................................................... |
151 |
RJ-11 (modem) ................................................................................................................................ |
152 |
RJ-45 (network) ................................................................................................................................ |
152 |
S-Video-out ...................................................................................................................................... |
153 |
Universal Serial Bus ......................................................................................................................... |
153 |
10 Power cord set requirements |
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Requirements for all countries or regions ......................................................................................... |
154 |
Requirements for specific countries or regions ................................................................................ |
155 |
11 Recycling |
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Battery .............................................................................................................................................. |
156 |
Display .............................................................................................................................................. |
156 |
Index ................................................................................................................................................................. |
162 |
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Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
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featured |
models |
system |
system |
system |
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models |
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board (Intel) |
board |
board |
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(AMD) |
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(Intel) |
(Intel) |
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Product |
HP Pavilion dv9500, dv9600, and |
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Name |
dv9700 Entertainment PCs |
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Proces- |
Intel® Core™ 2 Duo processor: |
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sors |
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T7700 (2.4-GHz, 4-MB L2 cache, |
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800-MHz FSB) |
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Intel® Core™ Duo processors: |
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T7500 (2.2-GHz, 4-MB L2 cache, |
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800-MHz FSB) |
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T7300 (2.0-GHz, 4-MB L2 cache, |
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800-MHz FSB) |
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T7100 (1.8-GHz, 2-MB L2 cache, |
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800-MHz FSB) |
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T5250e (1.5-GHz, 2-MB L2 cache, |
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667-MHz FSB) |
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T2300 (1.6-GHz, L2 cache, 533- |
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MHz FSB) |
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TJ85 (1.67-GHz, 2-MB L2 cache, |
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667-MHz FSB) |
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AMD Turion™ 64 X2 Dual-Core |
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Mobile Technology and AMD |
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Athlon™ 64 X2 Dual-Core |
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processors: |
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Turion TL-68 (2.4 -GHz, 1-MB L2 |
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cache) |
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Turion TL-66 (2.3 -GHz, 1-MB L2 |
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cache) |
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Turion TL-64 (2.2 -GHz, 1-MB L2 |
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cache) |
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Turion TL-62 (2.1 -GHz, 1-MB L2 |
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cache) |
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Turion TL-60 (2.0 -GHz, 1-MB L2 |
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cache) |
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1
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
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featured |
models |
system |
system |
system |
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models |
(AMD) |
board (Intel) |
board |
board |
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(AMD) |
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(Intel) |
(Intel) |
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Turion TL-58 (1.9 -GHz, 1-MB L2 |
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cache) |
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Turion TL-56 (1.8 -GHz, 1-MB L2 |
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cache) |
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Athlon TK-55 (1.86-GHz. 512-MB |
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L2 cache) |
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Athlon TK-53 (1.7-GHz. 512-MB L2 |
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cache) |
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Chipset |
Northbridge: Intel PM965 |
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Northbridge: Intel GM965 |
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Southbridge: ICH8m |
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Northbridge/Southbridge: nVidia |
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MCP67D |
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Northbridge/Southbridge: nVidia |
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MCP67M |
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Graphics |
nVidia Discrete PCI Express × 16 |
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Graphics: |
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nVidia NB8P-SE (GeForce 8600M |
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GS, G86M-128 bit) with at least |
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256 MB of dedicated video memory |
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(16M×16 DDR2 × 8 PCs), with: |
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● 511 MB of video memory |
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when system memory = 1 GB |
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(256 MB + 255 MB Turbo |
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Cache) |
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● 1023 MB of video memory |
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when system memory = 2 GB |
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(256 MB + 767 MB Turbo |
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Cache) |
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● 2047 MB of video memory |
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when system memory = 4 GB |
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(256 MB + 1791 MB Turbo |
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Cache) |
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System design supports up to 55-W |
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GPU requirement. |
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2 Chapter 1 Product description
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
featured |
models |
system |
system |
system |
|
|
models |
(AMD) |
board (Intel) |
board |
board |
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(AMD) |
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(Intel) |
(Intel) |
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nVidia NB8M-SE -GS (GeForce |
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8400M GS) with at least 128 MB of |
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dedicated video memory (16M × 16 |
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DDR2 × 4 PCs), with: |
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● 192 MB of video memory |
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when system memory = |
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512 MB (128 MB + 64 MB |
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Turbo Cache) |
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● 383 MB of video memory |
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when system memory = 1 GB |
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(128 MB + 255 MB Turbo |
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Cache) |
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● 895 MB of video memory |
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when system memory = 2 GB |
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(128 MB + 767 MB Turbo |
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Cache) |
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● 1919 MB of video memory |
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when system memory = 4 GB |
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(128 MB + 1535 MB Turbo |
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Cache) |
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System design supports up to 55-W |
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GPU requirement. |
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Intel Extreme Graphics - Intel GMA |
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√ |
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X3100 UMA (integrated) with |
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shared video memory: |
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● Up to 64 MB when system |
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memory = 512 MB |
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● Up to 251 MB when system |
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memory = 1024 MB |
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● Up to 358 MB when system |
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memory > 2047 MB |
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Memory size is dynamically |
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allocated. |
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3
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
featured |
models |
system |
system |
system |
|
|
models |
(AMD) |
board (Intel) |
board |
board |
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|
(AMD) |
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(Intel) |
(Intel) |
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UMA nVidia MCP67M with shared |
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video memory, and |
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● Up to 128 MB on computer |
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models with 512 MB of system |
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RAM |
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● Up to 287 MB on computer |
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models with 1024 MB of |
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system RAM |
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● Up to 559 MB on computer |
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models with 2048 MB of |
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system RAM |
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● Up to 559 MB on computer |
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models with 4096 MB of |
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system RAM |
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Memory size is dynamically |
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allocated. |
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Panels |
17.0-inch dual lamp WXGA+ |
√ |
√ |
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BrightView (1440 × 900), 200 nits |
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typical brightness |
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17.0-inch single lamp SXGA+ |
√ |
√ |
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BrightView 1680 × 1050), 200 nits |
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typical brightness |
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17.0-inch single lamp WXGA |
√ |
√ |
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BrightView (1440 × 900), 200 nits |
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typical brightness |
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Memory |
2 SODIMM slots |
√ |
√ |
√ |
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Customer-accessible/upgradable |
√ |
√ |
√ |
√ |
√ |
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PC2-5300, 667-MHz, DDR2 |
√ |
√ |
√ |
√ |
√ |
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Dual-channel support |
√ |
√ |
√ |
√ |
√ |
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Supports up to 4096 MB of system |
√ |
√ |
√ |
√ |
√ |
|
memory |
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● 2048-MB total system |
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memory (1024 MB × 2) |
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● 1024-MB total system |
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memory (1024 MB × 1) |
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Hard |
Supports all Serial ATA (SATA) 9.5- |
√ |
√ |
√ |
√ |
√ |
drives |
mm, 2.5-inch hard drives |
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RAID software support not required |
√ |
√ |
√ |
√ |
√ |
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for second hard drive |
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|
4 Chapter 1 Product description
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
|
|
featured |
models |
system |
system |
system |
|
|
|
models |
(AMD) |
board (Intel) |
board |
board |
|
|
|
(AMD) |
|
|
(Intel) |
(Intel) |
|
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|
Single hard drive configurations: |
√ |
√ |
√ |
√ |
√ |
|
|
● |
250-GB, 5400-rpm |
|
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● |
200-GB, 4200-rpm |
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● |
160-GB, 5400-rpm |
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● |
120-GB, 7200and 5400-rpm |
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● |
100-GB, 7200-rpm |
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● |
80-GB, 5400-rpm |
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Dual hard drive configurations: |
√ |
√ |
√ |
√ |
√ |
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|
● 500-GB, 5400-rpm (250 GB × |
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2) |
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● 400-GB, 4200-rpm (200 GB × |
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2) |
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● 320-GB, 5400-rpm (160 GB × |
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2) |
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● 280-GB, 5400-rpm (160 GB + |
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120 GB) |
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● 240-GB, 7200-rpm (120 GB × |
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2) |
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● 240-GB, 5400-rpm (120 GB x |
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2) |
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● 200-GB, 7200-rpm (100 GB × |
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2) |
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● 200-GB, 5400-rpm (120 GB + |
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80 GB) |
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Optical |
12.7-mm tray load |
√ |
√ |
√ |
√ |
√ |
|
drives |
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Parallel ATA |
√ |
√ |
√ |
√ |
√ |
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Fixed (1 screw for removal) |
√ |
√ |
√ |
√ |
√ |
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||
|
Support for the following optical drives: |
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||
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● Blu-ray Disc ROM Drive with |
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√ |
√ |
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SuperMulti DVD±R/RW |
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Double-Layer (DL) support |
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(select models only) |
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● HD DVD-ROM Drive with |
√ |
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|
√ |
√ |
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SuperMulti DVD±R/RW |
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Double Layer support |
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● |
DVD±RW and CD-RW |
√ |
√ |
√ |
√ |
√ |
|
|
SuperMulti Double-Layer |
|
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|
Combo Drive with LightScribe |
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|
|
5
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
featured |
models |
system |
system |
system |
|
|
models |
(AMD) |
board (Intel) |
board |
board |
|
|
(AMD) |
|
|
(Intel) |
(Intel) |
|
|
|
|
|
|
|
|
● DVD±RW and CD-RW |
√ |
√ |
√ |
√ |
√ |
|
SuperMulti Double-Layer |
|
|
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|
|
Combo Drive |
|
|
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|
|
Camera |
Low-light VGA camera |
√ |
√ |
√ |
√ |
√ |
|
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|
|
|
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|
|
Fixed (no tilt) |
√ |
√ |
√ |
√ |
√ |
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|
|
|
640 × 480 by 20 frames per second |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Diskette |
Supports external USB drive only |
√ |
√ |
√ |
√ |
√ |
drive |
|
|
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|
|
|
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|
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|
|
Audio |
HD Audio (Realtek ALC861-VD- |
|
|
√ |
√ |
√ |
|
GR) |
|
|
|
|
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|
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|
|
|
HD Audio - Conexant CX20549-12) |
√ |
√ |
|
|
|
|
|
|
|
|
|
|
|
Supports Microsoft Premium |
√ |
√ |
√ |
√ |
√ |
|
Requirements |
|
|
|
|
|
|
|
|
|
|
|
|
|
Pavilion-branded Altec Lansing |
√ |
√ |
√ |
√ |
√ |
|
speakers |
|
|
|
|
|
|
|
|
|
|
|
|
|
2 omnidirectional microphones, |
√ |
√ |
√ |
√ |
√ |
|
dual array with appropriate |
|
|
|
|
|
|
software (supports beam forming, |
|
|
|
|
|
|
echo cancellation, and noise |
|
|
|
|
|
|
suppression) |
|
|
|
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|
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|
|
|
Modem |
56K V.92 data/fax modem |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Supports all world-wide certification |
√ |
√ |
√ |
√ |
√ |
|
requirements |
|
|
|
|
|
|
|
|
|
|
|
|
Ethernet |
Integrated Realtek RT8111B |
|
|
|
√ |
√ |
|
10/100/1000 network interface card |
|
|
|
|
|
|
(NIC) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Integrated Realtek RT8101e |
|
|
√ |
|
|
|
10/100 NIC |
|
|
|
|
|
|
|
|
|
|
|
|
|
Integrated Realtek RTL8211B |
√ |
|
|
|
|
|
10/100 NIC |
|
|
|
|
|
|
|
|
|
|
|
|
|
Integrated Realtek RT8201CL |
|
√ |
|
|
|
|
10/100 NIC |
|
|
|
|
|
|
|
|
|
|
|
|
Wireless |
Integrated wireless local area |
|
|
√ |
√ |
√ |
|
network (WLAN) options by way |
|
|
|
|
|
|
of wireless module: |
|
|
|
|
|
|
|
|
|
|
|
|
|
Intel PRO wireless 3945 a/b/g and |
|
|
√ |
√ |
√ |
|
b/g with 2 antennae built into the |
|
|
|
|
|
|
display assembly |
|
|
|
|
|
|
|
|
|
|
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|
|
Intel WLAN + Bluetooth® |
|
|
√ |
√ |
√ |
|
|
|
|
|
|
|
|
802.11b/g for use only in North |
|
|
√ |
√ |
√ |
|
America, includes two 2.4-GHz |
|
|
|
|
|
|
antennae in display assembly |
|
|
|
|
|
|
|
|
|
|
|
|
6 Chapter 1 Product description
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
featured |
models |
system |
system |
system |
|
|
models |
(AMD) |
board (Intel) |
board |
board |
|
|
(AMD) |
|
|
(Intel) |
(Intel) |
|
|
|
|
|
|
|
|
Intel PRO wireless 4965 a/b/g with |
|
|
√ |
√ |
√ |
|
2 antennae built into the display |
|
|
|
|
|
|
assembly and a/b/g/n with 3 |
|
|
|
|
|
|
antennae built into the display |
|
|
|
|
|
|
assembly |
|
|
|
|
|
|
|
|
|
|
|
|
|
Broadcom 4321AGN Wi-Fi Adapter |
√ |
√ |
|
|
|
|
(802.11 a/b/g/ draft-n) + Bluetooth |
|
|
|
|
|
|
with 2 antennas |
|
|
|
|
|
|
|
|
|
|
|
|
|
Broadcom 4321AGN Wi-Fi Adapter |
√ |
√ |
|
|
|
|
(802.11 a/b/g/ draft-n) with 2 |
|
|
|
|
|
|
antennas |
|
|
|
|
|
|
|
|
|
|
|
|
External |
One ExpressCard 54 slot, supports |
√ |
√ |
√ |
√ |
√ |
media card |
Hybrid Analog+ATSC and DVBT |
|
|
|
|
|
|
TV tuner |
|
|
|
|
|
|
|
|
|
|
|
|
|
One Mini PCIe slot |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Digital Media Slot, supports SD, |
√ |
√ |
√ |
√ |
√ |
|
MMC, SD I/O, MS, MSP, xD |
|
|
|
|
|
|
|
|
|
|
|
|
Ports |
Audio-in (mono microphone) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Audio-out (stereo headphone) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Audio-out (stereo headphone with |
√ |
√ |
√ |
√ |
√ |
|
S/PDIF) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Consumer infrared |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
High-Definition Multimedia |
√ |
|
|
√ |
√ |
|
Interface (HDMI, on select models |
|
|
|
|
|
|
only) |
|
|
|
|
|
|
|
|
|
|
|
|
|
IEEE 1394a |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
RJ-11 (modem) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
RJ-45 (Ethernet, includes link and |
√ |
√ |
√ |
√ |
√ |
|
activity lights) |
|
|
|
|
|
|
|
|
|
|
|
|
|
S-Video-out |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
USB (4 on computer models not |
√ |
√ |
√ |
√ |
√ |
|
equipped with a fingerprint reader; |
|
|
|
|
|
|
3 on computer models equipped |
|
|
|
|
|
|
with a fingerprint reader) |
|
|
|
|
|
|
|
|
|
|
|
|
|
VGA (Dsub 15-pin) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
2-pin AC power for 90-W AC |
√ |
√ |
|
√ |
√ |
|
adapter |
|
|
|
|
|
|
|
|
|
|
|
|
|
2-pin AC power for 65-W AC |
|
|
√ |
|
|
|
adapter |
|
|
|
|
|
|
|
|
|
|
|
|
Docking |
Expansion port 3 supports the HP |
√ |
√ |
√ |
√ |
√ |
|
xb3000 Notebook Expansion Base |
|
|
|
|
|
|
and HP Notebook QuickDock |
|
|
|
|
|
|
|
|
|
|
|
|
7
Category |
Description |
Full- |
Defeatured |
8m GM |
8m PM |
8p PM |
|
|
featured |
models |
system |
system |
system |
|
|
models |
(AMD) |
board (Intel) |
board |
board |
|
|
(AMD) |
|
|
(Intel) |
(Intel) |
|
|
|
|
|
|
|
Keybrd/ |
17-inch full-size keyboard with |
√ |
√ |
√ |
√ |
√ |
pointing |
numeric keypad |
|
|
|
|
|
devices |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Touchpad supports 2-way scrolling |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Taps enabled as default |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Power |
8-cell 2.55-Ah Li-ion battery |
√ |
√ |
√ |
√ |
√ |
require- |
|
|
|
|
|
|
ments |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
8-cell 2.20-Ah Li-ion battery |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
90-W AC adapter with localized |
√ |
√ |
|
√ |
√ |
|
cable plug support (2-wire plug with |
|
|
|
|
|
|
ground pin, supports 2-pin DC |
|
|
|
|
|
|
connector) |
|
|
|
|
|
|
|
|
|
|
|
|
|
65-W AC adapter with localized |
|
|
√ |
|
|
|
cable plug support (2-wire plug with |
|
|
|
|
|
|
ground pin, supports 2-pin DC |
|
|
|
|
|
|
connector) |
|
|
|
|
|
|
|
|
|
|
|
|
Security |
Security cable slot |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Fingerprint reader (select models |
√ |
√ |
√ |
√ |
√ |
|
only) |
|
|
|
|
|
|
|
|
|
|
|
|
Operating |
Preinstalled: |
|
|
|
|
|
system |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Windows Vista® with embedded |
|
|
√ |
√ |
√ |
|
QuickPlay Direct |
|
|
|
|
|
|
|
|
|
|
|
|
|
Windows Vista Business (32-bit) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Windows Vista Ultimate (64-bit) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Windows Vista Premium (64-bit) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
Service- |
End-user replaceable parts: |
√ |
√ |
√ |
√ |
√ |
ability |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
AC adapter |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Battery (system) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Hard drives (2) |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Memory module |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
Optical drive |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
WLAN module |
√ |
√ |
√ |
√ |
√ |
|
|
|
|
|
|
|
8 Chapter 1 Product description
Item |
Component |
Description |
|
|
|
(1)Internal microphones (2) (select models only)
Record sound.
NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones.
(2) |
Integrated camera (select models only) |
Records video and captures still photographs. |
|
|
|
(3) |
Speakers (2) |
Produce sound. |
|
|
|
(4) |
Num lock light |
On: Num lock is on or the embedded numeric keypad is |
|
|
enabled. |
|
|
|
Top components |
9 |
Item |
Component |
Description |
|
|
|
(5) |
Volume scroll zone |
Adjusts speaker volume. Slide your finger to the left to |
|
|
decrease volume and to the right to increase volume. You |
|
|
can also tap the minus sign on the scroll zone to decrease |
|
|
volume, or tap the plus sign on the scroll zone to increase |
|
|
volume. |
|
|
|
(6) |
Volume mute button |
Mutes and restores the speaker sound. |
|
|
|
(7) |
Caps lock light |
On: Caps lock is on. |
|
|
|
(8) |
Power button* |
● When the computer is off, press the button to turn on |
the computer.
● When the computer is on, press the button to shut down the computer.
● When the computer is in the Sleep state, press the button briefly to exit Sleep.
● When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power Options.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
10 Chapter 2 External component identification
Item |
Component |
Description |
|
|
|
(1) |
Media button |
Launches the QuickPlay program. |
|
|
NOTE: If the computer has been set up to require a logon |
|
|
password, you may be asked to log on to Windows. |
|
|
QuickPlay launches after you log on. Refer to the |
|
|
QuickPlay online Help for more information. |
|
|
|
(2) |
DVD button |
Launches the DVD playback feature of the QuickPlay |
|
|
program. |
|
|
NOTE: If the computer has been set up to require a logon |
|
|
password, you may be asked to log on to Windows. |
|
|
QuickPlay launches after you log on. Refer to the |
|
|
QuickPlay online Help for more information. |
|
|
|
(3) |
Previous/rewind button |
When a disc is playing in the optical drive: |
|
|
● Plays the previous track or chapter, when pressed |
|
|
once. |
|
|
● Rewinds when pressed with the fn key. |
|
|
|
(4) |
Play/pause button |
Plays or pauses the disc. |
|
|
|
(5) |
Next/fast forward button |
● Plays the next track or chapter when the button is |
|
|
pressed once. |
|
|
● Fast forwards media when pressed simultaneously |
|
|
with the fn key. |
|
|
|
(6) |
Stop button |
Stops the disc. |
|
|
|
Top components 11
Item |
Component |
Function |
|
|
|
(1) |
Function keys |
Execute frequently used system functions when pressed in |
|
|
combination with the fn key. |
|
|
|
(2) |
caps lock key |
Enables caps lock and turns on the caps lock light. |
|
|
|
(3) |
fn key |
Executes frequently used system functions when pressed |
|
|
in combination with a function key or the esc key. |
|
|
|
(4) |
Windows logo key |
Displays the Windows® Start menu. |
|
|
|
(5) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(6) |
Arrow keys |
Move the cursor around the screen. |
|
|
|
(7) |
Embedded numeric keypad keys |
Can be used like the keys on an external numeric keypad. |
|
|
|
(8) |
num lock key |
Enables numeric lock, turns on the embedded numeric |
|
|
keypad, and turns on the num lock light. |
|
|
|
12 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(1) |
TouchPad light |
● Blue: TouchPad is enabled. |
|
|
● Amber: TouchPad is disabled. |
|
|
|
(2) |
TouchPad* |
Moves the pointer and selects or activates items on the |
|
|
screen. |
|
|
|
(3) |
TouchPad left and right buttons* |
Function like the left and right buttons on an external |
|
|
mouse. |
|
|
|
(4) |
TouchPad on/off button |
Enables/disables the TouchPad. |
|
|
|
(5) |
TouchPad scroll zone |
Scrolls up or down. |
*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.
Top components 13
Item |
Component |
Function |
|
|
|
|
|
(1) |
Power light |
● |
On: The computer is on. |
|
|
● |
Blinking: The computer is in the Sleep state. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(2) |
Battery light |
● |
On: A battery is charging. |
|
|
● |
Blinking: A battery that is the only available power |
|
|
|
source has reached a low battery level or a critical |
|
|
|
battery level. |
|
|
● |
Off: If the computer is plugged into an external power |
|
|
|
source, the light is turned off when all batteries in the |
|
|
|
computer are fully charged. If the computer is not |
|
|
|
plugged into an external power source, the light stays |
|
|
|
off until the battery reaches a low battery level. |
|
|
|
|
(3) |
Drive light |
Blinking: The hard drive or optical drive is being accessed. |
|
|
|
|
|
(4) |
Wireless switch |
Turns the wireless feature on or off, but does not create a |
|
|
|
wireless connection. |
|
|
|
NOTE: To establish a wireless connection, a wireless |
|
|
|
network must already be set up. |
|
|
|
|
|
(5) |
Wireless light |
● |
Blue: An integrated wireless device, such as a |
|
|
|
wireless local area network (LAN) device and/or a |
|
|
|
Bluetooth® device, is turned on. |
|
|
● |
Amber: An integrated wireless device is turned off. |
|
|
|
|
(6) |
Consumer infrared lens |
Receives a signal from a remote control device, such as |
|
|
|
the HP Remote Control. |
|
|
|
|
|
(7) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, |
|
|
|
stereo array microphone, or monaural microphone. |
|
|
|
|
|
(8) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered |
|
|
|
stereo speakers, headphones, ear buds, a headset, or |
|
|
|
television audio. |
|
|
|
|
|
|
Audio-out (headphone) S/PDIF jack (select models |
Produces sound when connected to optional powered |
|
|
only) |
stereo speakers, headphones, ear buds, a headset, or |
|
|
|
television audio. |
|
|
|
|
|
(9) |
Display lid latch |
Opens the computer. |
|
|
|
|
|
14 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(1) |
USB ports (select models only) |
Connect optional USB devices. |
|
|
|
(2) |
ExpressCard slot |
Supports optional ExpressCard/54 cards. |
|
|
|
(3) |
Optical drive |
Reads optical discs, and, on select models, also writes to |
|
|
optical discs. |
|
|
|
(4) |
Power connector |
Connects an AC adapter. |
|
|
|
Item |
Component |
Function |
|
|
|
(1) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a |
|
|
deterrent, but it may not prevent the computer from being |
|
|
mishandled or stolen. |
|
|
|
(2) |
S-Video-out jack |
Connects an optional S-Video device such as a television, |
|
|
VCR, camcorder, overhead projector, or video capture |
|
|
card. |
|
|
|
(3) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(4) |
Expansion port 3 |
Connects the computer to an optional docking device or |
|
|
expansion product. |
|
|
NOTE: The computer has only one expansion port. The |
|
|
term expansion port 3 describes the type of expansion port. |
|
|
|
(5) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
NOTE: On select computer models, the network jack |
|
|
provides Gigabit Ethernet functionality. |
|
|
|
(6) |
RJ-11 (modem) jack |
Connects a modem cable. |
|
|
|
Right-side components 15
Item |
Component |
Function |
|
|
|
|
|
(7) |
HDMI port (select models only) |
Connects an optional video or audio device such as a high- |
|
|
|
definition television, set-top box, DVD player, or any |
|
|
|
compatible digital or audio device. |
|
|
|
|
|
(8) |
USB ports (1 or 2, depending on computer model) |
Connect optional USB devices. |
|
|
|
NOTE: Depending on your computer model, the |
|
|
|
computer may include an HDMI port or a USB port. |
|
|
|
|
|
(9) |
1394 port (select models only) |
Connects an optional IEEE 1394 or 1394a device, such as |
|
|
|
a camcorder. |
|
|
|
|
|
(10) |
Digital Media Slot light (select models only) |
On: A digital card is being accessed. |
|
|
|
|
|
(11) |
Digital Media Slot (select models only) |
Supports the following optional digital card formats: |
|
|
|
● |
Memory Stick (MS) |
|
|
● Memory Stick Pro (MSP) |
|
|
|
● |
MultiMediaCard (MMC) |
|
|
● Secure Digital Input/Output (SD I/O) |
● Secure Digital (SD) Memory Card
● xD-Picture Card (XD)
● xD-Picture Card (XD) Type H
● xD-Picture Card (XD) Type M
16 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(1) |
Battery bay |
Holds the battery. |
|
|
|
(2) |
Battery release latch |
Releases the battery from the battery bay. |
|
|
|
(3) |
Optical drive |
Reads optical discs, and, on select models, also writes to |
|
|
optical discs. |
|
|
|
(4) |
Secondary hard drive bay |
Holds an optional secondary hard drive. |
|
|
|
|
Primary hard drive bay |
Hold the primary hard drive. |
|
|
|
(5) |
Vents (5) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(6) |
Memory/WLAN module compartment |
Contains the memory module slots, the WLAN module slot, |
|
|
and the RTC battery. |
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Bottom components 17
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
18 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
(1)Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera:
Computer major components 19
Item |
Description |
Spare part number |
|
|
|
|
|
|
● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView |
447991-001 |
|
|
|
|
|
|
● |
17.0-inch, SXGA+, TFT, single Lamp with BrightView |
447990-001 |
|
|
|
|
|
● |
17.0-inch, WXGA+, TFT, single Lamp with BrightView |
447989-001 |
For use only with computer models not equipped with a camera:
● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView |
447994–001 |
|
|
|
|
● |
17.0-inch, SXGA+, TFT, Single Lamp with BrightView |
447993-001 |
|
|
|
● |
17.0-inch, WXGA+, TFT, Single Lamp with BrightView |
447992-001 |
NOTE: See Display assembly components on page 26 for more information on display assembly spare part numbers.
(2) |
Switch cover (includes LED board and LED board cable) |
448014-001 |
|
|
|
(3) |
Power button board (includes power button board cable) |
432987-001 |
|
|
|
(4) |
Speaker assembly |
432994-001 |
(5)Keyboards (include keyboard cable)
Belgium |
441541-A41 |
|
|
Denmark, Finland, Norway, and Sweden |
441541-DH1 |
|
|
France |
441541-051 |
|
|
French Canada |
441541-121 |
|
|
Germany |
441541-041 |
|
|
Greece |
441541-151 |
|
|
Israel |
441541-BB1 |
|
|
Italy |
441541-061 |
|
|
Japan |
441541-291 |
|
|
South Korea |
441541-AD1 |
|
|
Latin America |
441541-161 |
|
|
The Netherlands and Europe |
441541-B31 |
|
|
Portugal |
441541-131 |
|
|
Russia |
441541-251 |
|
|
Saudi Arabia |
441541-171 |
|
|
Spain |
441541-071 |
|
|
Switzerland |
441541-111 |
|
|
Thailand |
441541-281 |
|
|
Turkey |
441541-141 |
|
|
The United Kingdom |
441541-031 |
|
|
The United States |
441541-001 |
|
|
20 Chapter 3 Illustrated parts catalog