Throughout this manual, you will see the following conventions:
ConventionDescription
E
NTER
C
TRL+ALT+DEL
Setup
User’s GuideNames of publications are printed in italic.
ViewpointAll references to front, rear, left or right on the computer are based
Keyboard key names are printed in small capitals.
A plus sign means to press the keys at the same time.
Commands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
on the computer being in a normal, upright position, as viewed from
the front.
Conventions used in this manual
v
Important
A note labeled important informs you of special
circumstances.
Caution
Warning
A caution warns you of possible damage to equipment or
loss of data.
A warning indicates the possibility of personal injury.
Getting additional information
Log on to the Gateway Support Center at www.gateway.com/support to find
information about your system or other Gateway products. Some types of
information you can access are:
Hardware driver and software application updates
■
Technical tips
■
Service agreement information
■
Technical documents and component information
■
■
■
■
Preface
vi
Frequently asked questions (FAQ)
Documentation for peripherals or optional components
Online access to technical support
System
Features
Standard features
Up to two Intel® Pentium III processors with 133 MHz Front Side Bus
■
(FSB) in Slot 1 processor sockets
Four Rambus™ In-line Memory Module (RIMM™) sockets that support
■
up to 2 Gigabytes (GB) of Rambus Dynamic Random Access Memory
(RDRAM) up to 400 Mhz
Intel 840 chipset
■
Integrated Intel 82259 10/100 LAN support with Cape lookout
■
AGP Slot (AGP 2.0 compliant)
■
Matrox G400 AGP graphics controller with 32 MB of SGRAM and support
■
for two monitors
Five PCI slots
■
ATX form factor system board and mid-tower chassis
■
One 3.5 inch 1.44 MB diskette drive, one CD-ROM drive, and one hard
■
drive
Keyboard port (PS/2), mouse port (PS/2), serial port, parallel port, two
■
Universal Serial Bus (USB) ports, RJ-45 Ethernet port, Audio line-out,
Audio line-in, and Microphone-in
1
Integrated core logic (ICH) audio using AC’97 2.1 compliant digital
■
controller and AC’97 compliant Codec chip soft audio
Standard features
1
Front panel
The front panel of the mid-tower case includes the following features:
Audio-out jack
CD-ROM volume
control
Power button and
Power-on LED
Hard drive LED
CD/DVD drive
CD/DVD eject
button
Diskette drive
Diskette
eject button
Reset button
Audio-out jack connects headphones or powered speakers that you use to
listen to an audio CD (directly from the CD/DVD drive).
CD/DVD volume control controls the volume of an audio CD.
Power button turns the computer on and off.
Power on LED lights when the computer is turned on. The green light means
your computer is using full power. The amber light means your computer is
in power conservation mode.
Hard drive LED lights when the hard drive is active.
System Features
2
CD/DVD drive plays data or audio CDs.
CD/DVD eject button ejects a CD from the CD/DVD drive.
Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.
Diskette eject button ejects diskettes from the diskette drive.
Reset button restarts a system that has become non-responsive.
Front panel
3
Rear panel
The mid-tower case rear panel includes the following Input/Output (I/O)
ports, connectors, and switches:
Power connector
Voltage selector
Mouse port
Keyboard port
USB ports
Parallel port
Serial port
RJ-45 LAN
connector
Audio Line-out
Microphone-in
Secondary video
port
Primary video port
Padlock tab
Thumbscrew
Audio Line-in
Thumbscrew
Voltage selector sets the voltage for your area, either 115 V or 230 V.
Power connector connects the computer power cord. The other end of the
power cord plugs into an AC outlet or power strip.
Mouse port connects a PS/2-compatible mouse.
Keyboard port connects a Personal System/2
USB ports connect external Plug-and-Play devices, such as keyboards and
pointing devices, that are automatically configured when they are plugged
into the computer through one of these ports.
Parallel (printer) port connects a printer or other parallel device.
System Features
4
Kennsington
lock slot
®
(PS/2) compatible keyboard.
Serial port connects to a serial device.
RJ-45 LAN connector lets you connect to a network, and the adjacent
Indicator LEDs show LAN activity (yellow) and 100 Mbit speed (green).
Microphone-in, Audio Line-out, and Audio Line-in jacks connect audio
devices such as speakers, tape players, and microphones.
Secondary video port connects the second monitor interface cable.
Primary video port connects the first (or only) monitor interface cable.
Padlock tab permits the use of a padlock to secure the system. To use the
padlock tab it must be removed from it’s shipping position and reinstalled
in the active position, as shown below.
Active position
Shipping position
Thumbscrews must be loosened to remove the cover from the system.
Kennsington lock slot lets you use a cable lock to secure the system.
Rear panel
5
System board
The following figure and list identify system board components.
AH
AF
AD
AB
AK
AJ
AI
AG
AE
Y
AC
AA
A
Z
C
B
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
A
B
C
D
E
System Features
6
X
W
Processor fan 1 connector
Processor fan 2 connector
Processor slot 1
Processor slot 2
Processor fan 3 connector (not used)
U
V
T
Voltage regulator module (VRM) for second processor
F
ATX power connector
G
Supplementary AGP Pro50 power connector
H
Auxiliary power connector
I
RIMM slots 1 and 2 (Channel A)
J
AGP (accelerated graphics processor) slot
K
SCSI LED connector
L
Diskette drive connector
M
Secondary IDE connector
N
Primary IDE connector
O
Internal speaker
P
Front system fan connector
Q
Front panel connector
R
Front chassis intrusion connector (not used)
S
Auxiliary LED connector
T
Configuration jumper (J1F2)
U
Internal MIDI connector
V
Telephony connector
W
CD/DVD audio connector
X
PCI slots (5)
Y
Battery
Z
System fan (not used)
AA
Rear chassis intrusion connector
AB
Rear system fan
AC
RIMM slots 3 and 4 (Channel B)
AD
Microphone-in connector
AE
System board
7
Audio line-in (right) and Audio line-out (left) connectors
AF
RJ-45 Ethernet LAN connector and LEDs
AG
Serial port
AH
Parallel port
AI
USB ports
AJ
PS/2 Mouse and Keyboard ports
AK
System Features
8
System Setup
Setting up your system
Use the instructions on the poster that came with your system to assemble
your system. You can prepare a safer working environment before assembling
your system by following the guidelines listed below.
Provide a clean, flat, and stable surface for your system. Allow at
■
least 12 inches at the rear of the computer for cabling and air
circulation.
Obtain a grounded (three-prong) AC surge-protected power strip.
■
A surge-protected power strip helps protect against AC line spikes.
Protect your system from extreme temperature and humidity. Do
■
not expose your system to direct sunlight, heater ducts, or other
heat-generating objects.
Keep your computer away from equipment that generates magnetic
■
fields, such as unshielded stereo speakers. Even a telephone placed
too close to the computer may cause interference.
Plug the computer into a wall outlet or power strip that is easily
■
accessible. When you turn off the computer with the power button,
some electricity still flows through the computer. To remove all
power from the computer, you need to unplug the power cord.
2
Important
Keep the computer boxes and packing material, in case
you need to send the computer to Gateway for repairs. If
you return your computer in different packaging, your
warranty may be void.
Setting up your system
9
Starting your system
Before you start your system for the first time:
Make sure that the voltage selector switch on the back of the
■
computer is still set to the correct voltage for your area. This switch
is set at the factory to the correct voltage (see “Rear panel” on
page 4 for voltage selector switch location).
Make sure all cables are firmly connected to the proper ports on
■
the rear panel of the computer.
Caution
Make sure the computer and monitor are plugged into an AC outlet
■
or power strip and that the power strip is turned on.
Make sure your computer and peripherals are turned off
and unplugged from the power outlet when you connect
peripherals to the computer.
To start the system:
If you have connected the system components to a power strip, make
1
sure all the system components are turned off, then turn on the power
strip.
Turn on the monitor by pressing its power button.
2
System Setup
10
Turn on the computer by pressing its power button. The light-emitting
3
diode (LED) in the power button is lit when the power is on.
Power button
and power LED
Turn on any other components connected to the computer, such as
4
speakers, a printer, or a scanner.
If nothing happens when you turn on the system:
Recheck the power cables to make sure that they are securely
■
plugged in and that your power strip (if you are using one) is
plugged in and turned on.
Make sure the monitor is connected to the computer, plugged into
■
the power strip or AC outlet, and turned on. You may also need
to adjust the brightness and contrast controls on the monitor.
Important
Wait until the startup procedure is finished before loading
a diskette in the diskette drive, or the computer may search
the diskette for startup information.
Starting your system
11
Understanding the Power-On Self-Test
When you turn on your computer, the power-on self-test (POST) routine
checks the system memory and components. To see this information on the
screen, press T
count.
The system displays an error message if POST finds any problems. Write down
the error message that appears. If you continue to experience problems, this
error message may help technical support diagnose the cause.
during POST. Press ESC to bypass the remaining memory
AB
Setting up the operating system
The first time you start your computer, the operating system takes a few
minutes to set up.
Refer to your software documentation for specific questions regarding
software.
To complete the operating system setup:
After the computer starts, the start-up wizard opens. Continue by clicking
1
.
Next
Type the requested information in the appropriate text boxes. When you
2
have finished typing the information, continue by clicking
Next
.
Continue following the instructions and selecting options in the start-up
3
wizard dialog boxes, clicking
the wizard tells you to restart your computer.
Most of the dialog boxes that open in the start-up wizard have a button
that takes you back to previous dialog boxes, in case you need to change
or correct the information you typed.
Restart your system. The setup is complete.
4
System Setup
12
to move through the dialog boxes, un til
Next
Turning off your system
Every time you turn off your system, shut down the operating system first.
You may lose data if you do not follow the proper procedure.
To turn off your system in Windows NT:
1
Click
Down
Start
.
, then click
Shut down the computer?
(Windows NT), then select
Shut
Click OK. The computer turns off. If you see a message saying
2
to turn off your computer
Turn off the monitor and peripherals.
3
Warning
, turn off the computer by pressing the power button.
When you turn the computer off by pressing the power
button, some electric current still flows through the
computer. Before opening the computer case or
connecting or removing any peripherals, turn off the
computer, then unplug the power cord and modem cord
(if installed).
It is now safe
Turning off your system
13
Resetting your system
If your computer does not respond to keyboard or mouse input, you may have
to close a program or programs that may not be responding. If closing
unresponsive programs does not restore your computer to normal operation,
you may have to reset the system.
To reset your system in Windows NT:
Press C
1
that is not responding.
TRL+ALT+DEL
. A window opens that lets you to close a program
Click
2
3
4
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
Task Manager
Close the program by clicking
If the computer does not respond, press the reset button to restart the
computer.
, then select the program that is not responding.
End Task
.
System Setup
14
Case Access
Preventing static electricity
Before opening the computer case, read and follow these precautions to
prevent damage from static electricity. When opening your computer case,
always perform the following procedure.
3
Caution
To prevent static electricity discharge:
Turn off the computer power.
1
Touch a bare metal surface on the back of the computer.
2
Unplug all power cords from AC outlets and disconnect the modem cable
3
(if installed).
Static electricity can permanently damage electronic
components in your computer. Prevent electrostatic
damage to your computer by following static electricity
precautions every time you open your computer case.
Preventing static electricity
15
Also follow these static electricity precautions:
Avoid static-causing surfaces such as plastic and styrofoam in your work
■
area.
Remove the parts from their antistatic bag or container only when you
■
are ready to use them. Do not lay parts on the outside of an antistatic
bag or container because only the inside provides antistatic protection.
Always hold cards by their edges and their metal mounting brackets.
■
Avoid touching components on the cards and the edge connectors that
connect to expansion slots. Never slide cards or other parts over any
surface.
Case Access
16
Opening the case
Important
To work on the internal components of the computer, you must open the
case, which has two removable parts:
A left side cover panel that permits access to the interior of the case
■
A bezel that covers the front of the chassis
■
Because the components inside your computer are extremely sensitive to static
electricity, make sure to follow the precautions at the beginning of this chapter
for avoiding static electricity damage. Only qualified personnel should open
the system for maintenance. If you feel you are qualified to maintain the
system yourself, make sure you are properly grounded before opening the
system chassis.
Warning
All references to front, rear, left or right on the computer
are based on the computer being in a normal, upright
position, as viewed from the front.
Avoid exposure to dangerous electrical voltages and
moving parts, by turning off your computer and unplugging
the power cord and modem cable (if installed) before
removing the chassis cover.
To remove the left side cover panel:
Turn off the computer and disconnect all power cords.
1
Remove the thumbscrews from the back of the side panel and unlock
2
the chassis lock (if applicable).
Opening the case
17
3
Thumbscrews
Slide the left side panel to the rear (approximately 3/4-inch), disengaging
the retaining tabs on the top edge of the panel from the top of the chassis.
Lift the panel up and away from the chassis.
4
Case Access
18
To remove the bezel:
With the left side panel removed, disengage the retention tabs on the
1
left side of the bezel by prying outward on each tab.
Swing the bezel out from the front of the chassis and disengage the hinge
2
tabs on the right side of the bezel by moving the bezel to the right.
Remove the bezel.
3
RetentionTabs
Opening the case
19
Closing the case
Replace the chassis cover as soon as you finish installing or removing
components so that dust and dirt (which can damage the computer) do not
collect inside the computer.
To replace the bezel:
Holding the bezel at an angle to the front of the chassis, place the hinge
1
tabs on the right side of the bezel in the appropriate slots in the front
of the chassis.
Swing the left side of the bezel toward the chassis until the retaining tabs
2
snap into place.
Four hinge tabs are located
on the right side of the bezel
and are not visible in this
illustration
Case Access
20
To replace the chassis cover:
Holding the left side panel at an angle to the chassis and 3/4-inch to the
1
rear, engage the retaining strip on the bottom edge of the panel with the
lip at the bottom edge of the chassis.
Swing the top of the panel toward the chassis, engaging the retaining
2
tabs on the top edge of the side panel with the slots on the chassis.
Slide the panel toward the front of the chassis 3/4-inch, securing it into
3
place.
Reinstall the thumbscrews and lock the case (if applicable).
4
Closing the case
21
Case Access
22
System
Components
The system board
The system board is the heart of the computer, which integrates the other
elements of the system, such as the processor, memory, storage, networking,
and communications, and lets them operate in a coordinated and useful way.
Removing the system board
The system board is mounted on stand-off retention hooks on the right side
of the chassis. The board is secured by two screws, one located on the
back-right of the chassis, and one located inside the case.
Important
To remove the system board:
Turn off the system and disconnect the power cord, modem cord (if
1
installed), and all external peripheral devices.
All references to front, rear, left or right on the computer
are based on the computer being in a normal, upright
position, as viewed from the front.
4
Open the case by following the instructions on page 17. (See “Preventing
2
static electricity” on page 15.)
Place the chassis gently on its right side.
3
The system board
23
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