Gateway E1400 User Manual
E1400 Mid Tower
System Manual
Contents
Preface..............................................................v
Conventionsusedinthismanual ....................................... v
Gettingadditionalinformation ..........................................vi
1 System Features ................................................1
Easytoservicechassis...............................................1
Standardfeatures ...................................................1
Frontpanel ........................................................2
Rear panel . . . . . . . . . . . .............................................4
Insidethecomputer ..................................................6
Systemboard ......................................................7
Risercard .........................................................8
Front ..........................................................8
Back ..........................................................9
2 System Setup ..................................................11
Settingupyoursystem ..............................................11
Startingyoursystem ................................................12
UnderstandingthePower-OnSelf-Test ..............................13
Settinguptheoperatingsystem ....................................13
Turningoffyoursystem..............................................14
Resettingyoursystem...............................................15
3 Case Access ...................................................17
Staticelectricityprecautions ..........................................17
Openingthecase ..................................................19
Removingthesidepanels ........................................19
Closingthecase ...................................................23
Replacingthesidepanels ........................................23
4 Replacing and Adding Drives ..................................25
Aboutreplacingdrives...............................................25
Releasingthedrivecage.............................................26
Reinsertingthedrivecage ...........................................28
Replacingthediskettedrive ..........................................29
Addingaseconddiskettedrive........................................31
ReplacingtheCDdrive ..............................................33
Addingasecond5.25-inchdevice .....................................35
i
Replacingtheharddrive .............................................38
Adding an additional hard drive . . . . . . . . . . ..............................41
5 System Components ............................................45
Addingorreplacingmemory ..........................................45
Adding an expansion card . ...........................................48
ReplacingtheAGPcard..............................................51
Replacingthebattery ................................................52
Replacingthepowersupply ...........................................54
Replacingthesystemboard...........................................56
Replacingtheprocessor..............................................61
6 Using the BIOS Setup Utility ....................................65
AbouttheBIOSSetuputility...........................................65
UpdatingtheBIOS ..................................................67
Settingthesystemboardjumpers ......................................69
Recoverymode .................................................69
7 Managing Your System .........................................71
Protectingagainstpowersourceproblems ...............................71
Surgesuppressors ...............................................71
Lineconditioners ................................................72
Uninterruptiblepowersupplies......................................72
Maintainingandmanagingyourharddrive ...............................73
Harddrivemaintenanceutilities.....................................73
Harddrivemanagementpractices ...................................75
Systemintegrity ....................................................78
Protectingagainstviruses .........................................78
CheckingsystemhealthwithLANDesk ...............................79
Systemrecovery ....................................................80
Creatingastartupdiskette .........................................80
Keepingarecordofsystemconfiguration .............................80
UsingyourSystemRestorationCD..................................81
System power management ...........................................82
Aboutsoft-off ...................................................82
UsingSuspendinWindows95 .....................................82
UsingStandbyinWindows98 ......................................84
8 Cleaning Your System ..........................................87
Cleaningthemouse .................................................87
Cleaningthekeyboard ...............................................88
Cleaningthemonitorscreen ..........................................88
ii
Cleaningthecomputerandmonitorcases ...............................88
9 Troubleshooting ................................................89
Introduction .......................................................89
Troubleshootingchecklist ............................................90
Verifyingyourconfiguration .......................................90
Troubleshootingguidelines ........................................90
CD/DVDdriveproblems .............................................91
Harddriveproblems ................................................93
Memory/processorproblems ..........................................94
Modemproblems...................................................95
Peripheral/adapterproblems ..........................................96
Printerproblems ...................................................98
Systemproblems...................................................99
Videoproblems ...................................................101
Errormessages ...................................................104
10 Safety, Regulatory, and Notices ...............................109
A Specifications .................................................121
Index..............................................................123
iii
iv
Preface
Conventions used in this manual
Throughout this manual, you will see the following conventions:
Convention Description
ENTER Keyboard key names are printed in small capitals.
TRL+ALT+DEL Aplussignmeanstopressthekeysatthesametime.
C
Setup Commands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
User’s Guide Names of publications are printed in italic.
Important A note labeled important informs you of special
circumstances.
Caution A caution warns you of possible damage to equipment or
loss of data.
Warning A warning indicates the possibility of personal injury.
Conventions used in this manual v
Getting additional information
Log on to the Gateway Support Center at www.gateway.com/support to find
information about your system or other Gateway products. Some types of
information you can access are:
Hardware driver and program updates
Technical tips
Service agreement information
Technical documents and component information
Frequently asked questions (FAQ)
Documentation for peripherals or optional components
Online access to technical support
vi
System Features
Easy to service chassis
The E1400 Mid Tower has many features that let you easily access the inside
of your system to add and remove components, such as hard drives, memory,
and processors.
Standard features
The following features are standard in the E1400 Mid Tower system:
Intel® Celeron™ and Pentium III™ (FC-PGA 370) processors with 128K
and 256K of integrated L2 cache, respectively
Two DIMM sockets that support up to 512 megabytes (MB) of
Synchronous Dynamic Random Access Memory (SDRAM)
Intel 810 chipset
Integrated Heceta IV Hardware Management Application Specific
Integrated Circuit (ASIC)
1
Five PCI slots
One 1.44 MB 3.5-inch diskette drive, one CD drive, and one hard drive
Keyboard port, mouse port, serial port, parallel port, video port, two
Universal Serial Bus (USB) ports, RJ-45 Ethernet port, and audio line-out
and audio line-in ports
200-watt power supply
Easy to service chassis 1
Front panel
The front panel contains following features:
Audio-out port
CD volume control
Diskette drive
Hard drive LED
Power button
Audio-out port connects headphones or powered speakers that let you listen
to an audio CD (directly from the CD drive).
CD drive
CD eject button
Diskette eject button
Reset button
Power LED
Right panel
release button
CD drive plays data or audio CDs.
CD eject button ejects a CD from the CD drive.
CD volume control controls the volume of an audio CD.
Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.
Diskette eject button ejects diskettes from the diskette drive.
Hard drive LED lights when the hard drive is active.
Power button turns the computer on and off.
2 System Features
Power LED lights when the computer is turned on. The green light indicates
your computer is using full power. The amber light indicates your computer
is in power conservation mode.
Reset button restarts a system that becomes non-responsive.
Right panel release button lets you easily remove the right panel to access
the internal components of your system.
Front panel 3
Rear panel
The Mid Tower rear panel includes the following Input/Output (I/O) ports,
connectors, and switches:
Video port
Parallel port
Serial port
Kensington lock slot
RJ-45LANconnector
Mouse port
Keyboard port
USB ports
Audio line-out
Audio line-in
Voltage selector
Power connector
Audio Line-out, and Line-in jacks connect audio devices such as speakers,
tape players, and microphones.
Kensington lock slot permits the use of a cable lock to secure the system.
Keyboard port connects a Personal System/2
®
(PS/2) compatible keyboard.
Mouse port connects a PS/2 compatible mouse.
Parallel port connects a printer or other parallel device.
4 System Features
Power Connector connects the computer power cord. The other end of the
power cord plugs into an AC outlet or power strip.
RJ-45 LAN connector connects a network cable.
Serial port connects serial devices, such as a musical instrument digital
interface (MIDI) device.
USB ports connect external Plug-and-Play devices, such as keyboards and
pointing devices, that are automatically configured when they are plugged
into the computer through one of these ports.
Video port connects the monitor interface cable.
Voltage selector sets the voltage for your area, either 115V (US standard) or
230V.
Rear panel 5
Inside the computer
The following illustration shows locations of various system components:
G
F
E
A
BB
C
A System board
B Riser card
C Power supply release lever
D Power supply
E Hard drive (hard drive shown here in top bay: bay location may
vary)
F Diskette drive
G CD drive
6 System Features
D
System board
F
E
D
A
C
A I/O (input/output) connectors
B Configuration jumper (J6C1)
C Battery
D DIMM slots
E Processor
F Processor fan connector
System board 7
Riser card
The riser card is mounted to the chassis by three screws at the top. The riser
card includes a chassis intrusion switch to alert you if the computer cover is
removed. It also includes five PCI connectors for add-on cards.
Front
B C DE
AF
Q
P
O
N
M
L
K
A Secondary IDE connector
B CD/diskette drive power connector
C Wake-on LAN connector (WOL)
D Net Alert connector (AOL)
E Ring-in connector
F System board connectors
G System chassis fan connector
8 System Features
HIJ
G
Back
PCI slots (5)
H
I Chassis intrusion switch
J Hard drive power connector
K Primary IDE connector
L Remote lock/unlock
M Chassis fan connector
N Front panel connector
O SCSI LED connector
P CD/DVD audio connector
Q Diskette drive connector
A
A Power supply connector
Riser card 9
10 System Features
System Setup
Setting up your system
Follow the instructions on the poster that came with your system for assembly
instructions. You can prepare a safer working environment before assembling
your system by following the guidelines listed below.
Provide a clean, flat, stable surface for your system. Allow at least
12 inches at the rear of the computer for cabling and air circulation.
Obtain a grounded (three-prong) AC surge-protected power strip. A
surge-protected power strip helps protect against AC line spikes.
Protect your system from extreme temperature and humidity. Do not
expose your system to direct sunlight, heater ducts, or other
heat-generating objects.
Keep your computer away from equipment that generates magnetic
fields, such as unshielded stereo speakers. Even a telephone placed too
close to the computer may cause interference.
Plug the computer into a wall outlet or power strip that is easily
accessible. When you turn off the computer with the power button, some
electricity still flows through the computer. To remove all power from
the computer, you need to unplug it.
2
Important Keep the product cartonand packing material, in caseyou
need to send the system out for repair. If you return your
system to the factory in different packaging, your warranty
may be void.
Setting up your system 11
Starting your system
Before you start your system for the first time:
Refer to the safety information beginning on page 109.
Make sure the voltage selector switch on the back of the computer is set
to the correct voltage for your area. This switch is set at the factory to
the correct voltage (see “Rear panel” on page 4 for voltage selector switch
location).
Make sure all cables are firmly connected to the proper ports on the rear
panel of the computer.
Caution Make sure your computer and peripherals are turned off
and unplugged from the power outlet when you connect
peripherals to the computer.
Make sure the computer and monitor are plugged into an AC outlet or
power strip.
To start the system:
1 If you have connected the system components to a power strip, make
sure all the system components are turned off, then turn on the power
strip.
2 Turn on the monitor by pressing the power button.
3 Turn on the computer by pressing the power button. The power
light-emitting diode (LED) on the front panel is lit when the power is on.
4 Turn on any other components connected to the computer, such as
speakers, a printer, or a scanner.
If nothing happens when you turn on the system:
Recheck the power cables to see that they are securely plugged in
and that your power strip (if you are using one) is plugged in and
turned on.
Make sure the monitor is connected to the computer, plugged into
the power strip or AC outlet, and turned on. You may also need
to adjust the brightness and contrast controls on the monitor.
12 System Setup
Wait until the startup procedure is finished before loading a diskette in the
diskette drive, or the computer may search the diskette for startup
information.
Understanding the Power-OnSelf-Test
When you turn on your computer, the Power-On Self-Test (POST) routine
checks the system memory and components. To see this information on the
screen, press T
count.
The system displays an error message if POST finds any problems. Write down
the error message that appears.
AB during POST. Press ESC to bypass the remaining memory
Setting up the operating system
The first time you start your computer, the operating system takes a few
minutes to set up.
Refer to your software documentation for specific questions.
To complete the operating system setup:
1 After the computer starts, the start-up wizard opens. Continue by clicking
Next.
2 Type the requested information in the appropriate text boxes. When you
have finished entering the information, continue by clicking
Next.
3 Continue following the instructions and selecting options in the start-up
wizard dialog boxes, clicking
the wizard tells you to restart your computer.
If you need to return to the previous dialog box to change any of your
entries, click
Back.
Next to move through the dialog boxes until
4 Restart your system. The setup is complete.
Starting your system 13
Turning off yoursystem
Every time you turn off your system, shut down the operating system first.
You may lose data if you do not follow the proper procedure.
To turn off your system in Windows 95:
1 On the taskbar, click Start.
2 Click Shut Down.
3 Select Shut down the computer?
4 Click Yes. The computer turns off.
5 Turn off the monitor and peripherals.
To turn off your system in Windows NT or Windows 98:
1 Click Start, then select Shut Down (Windows 98) or Shut down the
computer?
2 Select Shut Down.
3 Click OK. The computer turns off. If you see a message saying It is now
safe to turn off your computer
by pressing the power button.
(Windows NT).
(Windows NT only), turn off the computer
4 Turn off the monitor and peripherals.
Warning When you turn the computer off by pressing the power
Important You can use the power button to turn off your system if
14 System Setup
button, some electric current still flows through the
computer. Before opening the computer case or
connecting or removing any peripherals, turn off the
computer and then unplug the power cord and modem
cord (if installed).
the system does not respondto commands. However,you
must hold the power button in for 4 seconds to turn it off
(Windows 95 and Windows 98 only).
Resetting yoursystem
If your computer does not respond to keyboard or mouse input, you may have
to close any programs that are not responding. If closing unresponsive
programs does not restore your computer to normal operation, you may have
to reset the system.
To reset your system in Windows 95 or Windows 98:
1 Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2 Highlight a program that displays a “not responding” message and click
End Task. Close the program by following any additional screen prompts.
3 If the computer does not respond, restart the computer by pressing the
reset button.
4 After displaying some of the startup screens, a message appears asking if
you would like to run ScanDisk.
5 Run ScanDisk by pressing any key. Follow the on-screen instructions.
When the checks are finished, Windows starts.
To reset your system in Windows NT:
1 Press CTRL+ALT+DEL. A window opens that lets you to close a program
that is not responding.
2 Click Task Manager, then select the program that is not responding.
3 Close the program by clicking End Task.
4 If the computer does not respond, press the reset button to restart the
computer.
As a part of the regular startup process, a program to check the disk status
automatically runs. When the checks are finished, Windows starts.
Resetting your system 15
16 System Setup
Case Access
Static electricity precautions
Static electricity can permanently damage electronic components in your
computer. When opening your computer case, always perform the following
procedure.
Caution Prevent electrostatic damage to your computer by
followingstatic electricity precautions every time you open
your computer case.
To avoid static electricity discharge:
1 Wear a grounding wrist strap (available at most electronics stores).
2 Turn off the computer power.
3 Discharge any static electricity by touching a bare metal surface on the
back of the case.
4 Unplug all power cords from AC outlets and disconnect the modem cable
(if installed).
3
Static electricity precautions 17
Follow these precautions to avoid electrostatic damage to your system
components:
Avoid static-causing surfaces such as plastic and packing foam in your
work area.
Remove the parts from their antistatic bags only when you are ready to
use them. Do not lay parts on the outside of antistatic bags since only
the inside of the bags provides antistatic protection.
Always hold cards by their edges and their metal mounting brackets.
Avoid touching components on the cards and the edge connectors that
connect to expansion slots.
Never slide cards or other parts over any surface.
Warning Avoid exposure to dangerous electrical voltages and
moving parts by turning off your computer. Unplug the
power cord and modem cord before removing the
computer cover.
18 Case Access
Opening the case
The case has two removable side panels. Both panels are screwless, meaning
you do not have to remove any screws to take off the panels.
The right panel is removed by pressing a button located on the front panel.
The L-shaped panel covers both the right side and top of the chassis. The left
panel is removed by sliding a tab located on the top of the chassis.
Removing the sidepanels
To remove the right panel:
1 Because the components inside your computer are extremely sensitive to
static electricity, make sure to observe the “Static electricity precautions”
on page 17.
2 Turn off the computer, disconnect the power cord, modem cord (if
installed), and all external peripheral devices.
Opening the case 19
3 Push the release button located in the lower right-hand corner of the
front bezel. The bottom portion of the right panel unlatches from the
chassis.
Rightpanel
20 Case Access
2
1
Right panel release button
Lift up on the right panel, then lift the panel up and away from the
4
chassis.
Right panel
Opening the case 21
To remove the left panel:
1 Remove the right panel. (See “Removing the side panels” on page 19 for
instructions.)
2 Slide the left panel release tab toward the rear of the chassis. This
unlatches the left panel from the chassis.
Left panel
release tab
1
2
3 Grasp the left panel, then lift the panel up away from the chassis.
22 Case Access
Left panel
Closing the case
Replace the cover as soon as you finish installing or removing components
so that dust and dirt (which could damage the computer) do not collect inside
the computer.
Replacing the side panels
To replace the left panel:
1 Align the tabs at the bottom of the panel with the tab holes at the base
of the chassis.
2 Insert the tabs into the tab holes.
3 Push the panel towards the chassis until it locks into place.
Closing the case 23
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