Basic User's Guide
DCP-L2500D
DCP-L2520DW
DCP-L2540DN
MFC-L2700DW
Online User's Guide
This Basic User's Guide does not contain all the information about the machine.
To learn detailed information, read the Online User's Guide at solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
Model Number: DCP-L2500D/DCP-L2520DW/DCP-L2540DN/
(Circle your model MFC-L2700DW number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/html/registration
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
•may serve as confirmation of the purchase date of your product should you lose your receipt;
•may support an insurance claim by you in the event of product loss covered by insurance; and,
•will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is online at http://www.brother.com/html/registration.
© 2014 Brother Industries, Ltd. All rights reserved.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
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The Online User's Guide Helps You Get the Most Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
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1. Search Box |
2. Navigation |
3. Summary |
4. Step-by-Step |
Where can I find this manual?
(Windows®)
Click 
(Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides.
(Windows® 8)
Tap or click 
(Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
(Select your model from the drop-down list if not already selected.) (Macintosh or other options)
Go to your model's Manuals page on the Brother Solutions Center at http://support.brother.com to download manuals.
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If you have questions or problems, please take a look at our FAQs.
Provides several ways to search!
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice.
Where can I find these FAQs?
Brother Solutions Center
http://support.brother.com
iii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
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Compilation and Publication Notice
This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change.
For the latest manual, visit us at http://support.brother.com. ©2014 Brother Industries, Ltd. All rights reserved.
v
Table of Contents
Basic User's Guide
1
2
3
4
General Information ............................................................................................ |
1 |
Control Panel Overview............................................................................................. |
1 |
Access Brother Utilities.............................................................................................. |
8 |
Initial Setup................................................................................................................ |
9 |
Set the Date and Time ..................................................................................... |
9 |
Adjust the Ring Volume ................................................................................... |
9 |
Adjust the Beeper Volume ............................................................................... |
9 |
Adjust the Speaker Volume ............................................................................. |
9 |
Paper Handling ................................................................................................... |
11 |
Load Paper .............................................................................................................. |
11 |
Load and Print using the Paper Tray ............................................................. |
11 |
Set the Check Size ........................................................................................ |
12 |
Change the Paper Size ........................................................................................... |
12 |
Change the Paper Type........................................................................................... |
13 |
Recommended Print Media ..................................................................................... |
13 |
Using Special Paper ................................................................................................ |
14 |
Print .................................................................................................................... |
15 |
Print from Your Computer (Windows®).................................................................... |
15 |
Print a Document (Windows®) ....................................................................... |
15 |
Print on Both Sides of the Paper (Windows®) ............................................... |
15 |
Print More Than One Page on a Single Sheet of Paper (N in 1) |
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(Windows®).................................................................................................... |
16 |
Printing on Envelopes, Thick Paper, or Labels .............................................. |
17 |
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper |
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using the Manual Feed Slot ........................................................................... |
19 |
Copy ................................................................................................................... |
21 |
Copy a Document.................................................................................................... |
21 |
Copy Settings .......................................................................................................... |
23 |
Copy Option................................................................................................... |
23 |
Copy Multiple Pages on Both Sides of the Paper.......................................... |
25 |
Copy a 2-sided Document Using the Scanner Glass .................................... |
26 |
Copy Both Sides of an ID Card onto One Page ............................................ |
27 |
5 Scan.................................................................................................................... |
29 |
Scan from Your Computer (Windows®) ................................................................... |
29 |
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6
A
B
Save Scanned Documents and Photos to a Folder as a PDF File Using |
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ControlCenter4 Advanced Mode (Windows®) ............................................... |
29 |
Scan Using the Scan Button on Your Brother Machine........................................... |
30 |
Scan Using the Scan Button on the Machine ................................................ |
30 |
Fax ...................................................................................................................... |
32 |
Before Faxing .......................................................................................................... |
32 |
Set Your Station ID ........................................................................................ |
32 |
Set Telephone Line Compatibility for Interference and VoIP Systems .......... |
33 |
Receive Modes .............................................................................................. |
33 |
Choose the Correct Receive Mode................................................................ |
35 |
Set the F/T Ring Time (Fast Double-ring)...................................................... |
37 |
Set the Number of Rings Before the Machine Answers (Ring Delay) ........... |
37 |
Store Numbers ........................................................................................................ |
38 |
Store One Touch Dial Numbers ..................................................................... |
38 |
Store Speed Dial Numbers ............................................................................ |
38 |
Change or Delete One Touch Dial Numbers ................................................. |
38 |
Change or Delete Speed Dial Numbers ........................................................ |
39 |
Telephone Services and External Devices .............................................................. |
40 |
Voice Mail ...................................................................................................... |
40 |
Voice Over Internet Protocol (VoIP)............................................................... |
40 |
Connection of an External Telephone Answering Device (TAD).................... |
40 |
External and Extension Telephones .............................................................. |
40 |
Send and Receive a Fax Using Your Machine ........................................................ |
41 |
Send a Fax .................................................................................................... |
41 |
Fax Using Your Computer (PC-FAX) ....................................................................... |
43 |
Send Faxes from Your Computer .................................................................. |
43 |
Receive Faxes on Your Computer (Windows® only) ..................................... |
43 |
Troubleshooting ................................................................................................ |
45 |
Identify the Problem................................................................................................. |
45 |
Error and Maintenance Messages........................................................................... |
46 |
Fax and Telephone Problems.................................................................................. |
50 |
Troubleshooting for Other Fax Problems....................................................... |
51 |
Print or Scan Problems............................................................................................ |
52 |
Document and Paper Jams ..................................................................................... |
54 |
Find the Jammed Document or Paper........................................................... |
54 |
Clear the Document Jam ............................................................................... |
54 |
Clear the Paper Jam...................................................................................... |
55 |
Appendix ............................................................................................................ |
61 |
How to Enter Text on Your Brother Machine ........................................................... |
61 |
Supplies................................................................................................................... |
63 |
vii
C Index ................................................................................................................... |
64 |
viii
1General Information
Control Panel Overview
The control panel will vary depending on your model.
MFC-L2700DW |
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1.One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold down (Shift) as you press the number.
2.Fax buttons
Redial/Pause
Press to dial the last numbers you called. This button also inserts a pause when programming quick dial numbers or when dialling a number manually.
Tel/R
Press Tel/R to have a telephone conversation after picking up the external handset during the F/T fast double-ring.
When connected to a PBX, use this button to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
3.WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Information General 1
1
4.Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or Fax Mode, the LCD displays:
a
01/01 12:00 Fax Only
b
a.Date & Time
b.Receive Mode
When you press COPY, the LCD displays:
c |
d |
Stack Copies:01
100%□□■□□ Auto
g |
f |
e |
c.Type of copy
d.Number of copies
e.Quality
f.Contrast
g.Copy ratio
5.Mode buttons FAX
Press to switch the machine to FAX Mode.
SCAN
Press to switch the machine to SCAN Mode.
COPY
Press to switch the machine to COPY Mode.
6.Copy buttons Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
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8 |
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7.Menu buttons Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings. d or c
Press to scroll back or forward through menu selections. a or b
•Press to scroll up or down through menus and options.
•Press to change the resolution in Fax Mode.
Press 
to access speed dial numbers.
8.Dial Pad
•Use to dial fax and telephone numbers.
•Use as a keyboard to enter text or characters.
9.
Power On/Off
•Turn on the machine by pressing 
.
•Turn off the machine by pressing and holding 
. The LCD displays Shutting Down and stays on for a few seconds before turning off. If you have an external telephone or TAD connected, it is always available.
Information General 1
3
10.Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
11.Start
•Press to start sending faxes.
•Press to start copying.
•Press to start scanning documents.
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DCP-L2500D/DCP-L2520DW/DCP-L2540DN
This illustration is based on DCP-L2520DW.
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1.
Power On/Off
•Turn on the machine by pressing 
.
•Turn off the machine by pressing and holding 
. The LCD displays Shutting Down and stays on for a few seconds before turning off.
2.Copy buttons Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only)
Press to copy on both sides of a sheet of paper.
3.Scan
Press to switch the machine to Scan Mode.
4.WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Information General 1
5
5.Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
a |
b |
Stack Copies:01
100%□□■□□ Auto
e |
d |
c |
a.Type of copy
b.Number of copies
c.Quality
d.Contrast
e.Copy ratio
6 |
7 |
8 |
6.Menu buttons Menu
Press to access the Menu for programming your machine settings.
Clear
•Press to delete entered data.
•Press to cancel the current setting.
OK
Press to store your machine setting.
a or b
Press to scroll up or down through menus and options.
7.Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
8.Start
•Press to start copying.
6
• Press to start scanning documents.
Information General 1
7
Access Brother Utilities 3 Select the operation you want to use.
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device.
1Do one of the following:
•(Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2)
Click 
Start > All Programs > Brother > Brother Utilities.
•(Windows® 8 and Windows Server® 2012)
Tap or Click 
(Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen). When the Apps screen
appears, tap or click 
(Brother Utilities).
2Select Brother MFC-XXXX series
(where XXXX is the name of your model).
8
Initial Setup
Set the Date and Time
Related Models:
MFC-L2700DW
1 Press Menu.
2Press a or b to display the Initial Setup option, and then press OK.
3Press a or b to display the Date&Time option, and then press OK.
4Press a or b to display the Date&Time option, and then press OK.
5Enter the last two digits of the year using the dial pad, and then press OK.
6Enter the two digits for the month using the dial pad, and then press OK.
7Enter the two digits for the day using the dial pad, and then press OK.
8Enter the time in the 24-hour format using the dial pad, and then press OK.
9 Press Stop/Exit.
Adjust the Ring Volume
Related Models:
MFC-L2700DW
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Ring option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
6 Press Stop/Exit.
Adjust the Beeper Volume
Related Models:
MFC-L2700DW
When the beeper is on, the machine will beep when you press a button, make a mistake, or after you send or receive a fax. You can choose from a range of volume levels.
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Beeper option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
6 Press Stop/Exit.
Adjust the Speaker Volume
Related Models:
MFC-L2700DW
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
Information General 1
9
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Speaker option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
6 Press Stop/Exit.
10
2Paper Handling
Load Paper
Load and Print using the Paper Tray
•If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions.
•When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time.
1Pull the paper tray completely out of the machine.
2Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
3 Fan the stack of paper well.
4Load paper with the printing surface face down in the paper tray.
DO NOT load different types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.
Handling Paper 2
11
5Make sure the paper is below the maximum paper mark (b b b).
Overfilling the paper tray will cause paper jams.
6Slowly push the paper tray completely into the machine.
7Lift the support flap to prevent paper from sliding off the output tray.
8 Send your print job to the machine.
Change your print preferences in the Print dialog box before sending the print job from your computer.
Set the Check Size
Your Brother machine's Check Size setting causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper size.
The default setting is On.
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Paper option, and then press OK.
4Press a or b to display the Check Size option, and then press OK.
5Press a or b to select the On or Off option, and then press OK.
6 Press Stop/Exit.
Change the Paper Size
When you change the size of the paper you load in the tray, you must change the paper size setting on the LCD at the same time.
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Paper option, and then press OK.
4Press a or b to display the Paper Size option, and then press OK.
12
5Press a or b to display the A4, Letter,
Legal, Executive, A5, A5 L, A6, or
Folio option, and press OK.
6 Press Stop/Exit.
Change the Paper Type
To get the best print quality, set the machine for the type of paper you are using.
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Paper option, and then press OK.
4Press a or b to display the Paper Type option, and then press OK.
5Press a or b to display the Thin,
Plain, Thick, Thicker, Recycled Paper or Label option, and press OK.
6 Press Stop/Exit.
Recommended Print
Media
To get the best print quality, we recommend using the paper in the table.
Paper Type |
Item |
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Plain Paper |
Xerox Premier TCF 80 g/m2 |
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Xerox Business 80 g/m2 |
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Recycled |
Steinbeis Evolution White |
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2 |
Paper |
80 g/m2 |
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Paper |
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Labels |
Avery laser label L7163 |
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Handling |
Envelopes |
Antalis River series (DL) |
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