BlackBerry Torch Smartphone
User Guide
Version: 6.1
SWDT643442-941426-0126010642-001
Contents |
|
Quick Help.......................................................................................................................................................................................................... |
9 |
Top 10................................................................................................................................................................................................................. |
9 |
Getting to know your smartphone..................................................................................................................................................................... |
13 |
Tips..................................................................................................................................................................................................................... |
29 |
Make it yours...................................................................................................................................................................................................... |
34 |
Shortcuts............................................................................................................................................................................................................ |
42 |
Phone shortcuts................................................................................................................................................................................................. |
42 |
Message shortcuts.............................................................................................................................................................................................. |
42 |
File and attachment shortcuts........................................................................................................................................................................... |
43 |
Typing shortcuts for the slide-out keyboard...................................................................................................................................................... |
44 |
Media shortcuts................................................................................................................................................................................................. |
45 |
Browser shortcuts.............................................................................................................................................................................................. |
46 |
Calendar shortcuts............................................................................................................................................................................................. |
47 |
Search shortcuts................................................................................................................................................................................................. |
47 |
Map shortcuts.................................................................................................................................................................................................... |
48 |
Troubleshooting: Shortcuts................................................................................................................................................................................ |
48 |
Phone................................................................................................................................................................................................................. |
49 |
Phone basics....................................................................................................................................................................................................... |
49 |
Emergency calls.................................................................................................................................................................................................. |
52 |
Volume............................................................................................................................................................................................................... |
52 |
Voice mail........................................................................................................................................................................................................... |
53 |
Speed dial........................................................................................................................................................................................................... |
54 |
Call waiting, call forwarding, and call blocking................................................................................................................................................... |
55 |
Fixed dialing and smart dialing........................................................................................................................................................................... |
57 |
Conference calls................................................................................................................................................................................................. |
59 |
Call logs............................................................................................................................................................................................................... |
60 |
Multiple phone numbers.................................................................................................................................................................................... |
62 |
Phone options.................................................................................................................................................................................................... |
63 |
Phone shortcuts................................................................................................................................................................................................. |
65 |
Troubleshooting: Phone..................................................................................................................................................................................... |
66 |
Voice commands................................................................................................................................................................................................ |
68 |
Perform an action using a voice command........................................................................................................................................................ |
68 |
Available voice commands................................................................................................................................................................................. |
68 |
Change the language for voice commands........................................................................................................................................................ |
69 |
Turn off choice lists for voice commands........................................................................................................................................................... |
69 |
Change the options for voice prompts............................................................................................................................................................... |
69 |
Improve voice recognition.................................................................................................................................................................................. |
70 |
Troubleshooting: Voice dialing........................................................................................................................................................................... |
70 |
Messages............................................................................................................................................................................................................ |
71 |
Email................................................................................................................................................................................................................... |
71 |
PIN messages...................................................................................................................................................................................................... |
87 |
Text messages.................................................................................................................................................................................................... |
91 |
Security options for messages............................................................................................................................................................................ |
99 |
Attachments....................................................................................................................................................................................................... |
101 |
S/MIME-protected messages............................................................................................................................................................................. |
103 |
IBM Lotus Notes native encrypted messages..................................................................................................................................................... |
109 |
PGP protected messages.................................................................................................................................................................................... |
110 |
Message shortcuts.............................................................................................................................................................................................. |
115 |
File and attachment shortcuts........................................................................................................................................................................... |
116 |
Troubleshooting: Messages................................................................................................................................................................................ |
117 |
Files.................................................................................................................................................................................................................... |
123 |
File basics........................................................................................................................................................................................................... |
123 |
Managing files and attachments........................................................................................................................................................................ |
125 |
File and attachment shortcuts........................................................................................................................................................................... |
128 |
Troubleshooting: Attachments........................................................................................................................................................................... |
129 |
Media................................................................................................................................................................................................................. |
130 |
Music.................................................................................................................................................................................................................. |
130 |
Podcasts............................................................................................................................................................................................................. |
133 |
Videos................................................................................................................................................................................................................. |
135 |
Video camera..................................................................................................................................................................................................... |
136 |
Camera............................................................................................................................................................................................................... |
138 |
Pictures............................................................................................................................................................................................................... |
140 |
Voice notes......................................................................................................................................................................................................... |
142 |
Ring tones........................................................................................................................................................................................................... |
143 |
Media storage.................................................................................................................................................................................................... |
145 |
Transferring and downloading media files......................................................................................................................................................... |
148 |
Supported audio and video file formats............................................................................................................................................................. |
150 |
Media shortcuts................................................................................................................................................................................................. |
150 |
Troubleshooting: Media..................................................................................................................................................................................... |
151 |
Ring tones, sounds, and alerts............................................................................................................................................................................ |
154 |
About ring tones, sounds, and alerts.................................................................................................................................................................. |
154 |
Change your ring tone, notifiers, or reminders.................................................................................................................................................. |
154 |
Add a custom profile.......................................................................................................................................................................................... |
155 |
Add a contact alert............................................................................................................................................................................................. |
155 |
Silence your device............................................................................................................................................................................................. |
155 |
Flashing LED........................................................................................................................................................................................................ |
156 |
Change alarm notification options..................................................................................................................................................................... |
156 |
Turn on event sounds......................................................................................................................................................................................... |
157 |
Troubleshooting: Ring tones, sounds, and alerts............................................................................................................................................... |
157 |
Browser.............................................................................................................................................................................................................. |
158 |
Browser basics.................................................................................................................................................................................................... |
158 |
Browser bookmarks............................................................................................................................................................................................ |
161 |
RSS feeds............................................................................................................................................................................................................ |
162 |
Browser options................................................................................................................................................................................................. |
163 |
Browser security................................................................................................................................................................................................. |
165 |
Browser push...................................................................................................................................................................................................... |
167 |
Browser shortcuts.............................................................................................................................................................................................. |
168 |
Troubleshooting: Browser.................................................................................................................................................................................. |
169 |
Calendar............................................................................................................................................................................................................. |
170 |
Calendar basics................................................................................................................................................................................................... |
170 |
Meetings............................................................................................................................................................................................................. |
171 |
Conference call meetings................................................................................................................................................................................... |
173 |
Synchronizing calendar....................................................................................................................................................................................... |
175 |
Calendar options................................................................................................................................................................................................ |
177 |
Calendar shortcuts............................................................................................................................................................................................. |
178 |
Troubleshooting: Calendar................................................................................................................................................................................. |
179 |
Contacts.............................................................................................................................................................................................................. |
181 |
Contact basics..................................................................................................................................................................................................... |
181 |
Customizing contacts......................................................................................................................................................................................... |
182 |
Synchronizing contacts....................................................................................................................................................................................... |
184 |
Personal distribution lists................................................................................................................................................................................... |
186 |
Multiple contact lists.......................................................................................................................................................................................... |
187 |
Contact list options............................................................................................................................................................................................. |
187 |
Troubleshooting: Contacts................................................................................................................................................................................. |
188 |
Clock................................................................................................................................................................................................................... |
190 |
Set the date and time......................................................................................................................................................................................... |
190 |
Change what appears on the screen when your device is charging................................................................................................................... |
190 |
Change the clock face......................................................................................................................................................................................... |
190 |
Display a second time zone on the clock............................................................................................................................................................ |
191 |
Turn on the alarm............................................................................................................................................................................................... |
191 |
Silence the alarm................................................................................................................................................................................................ |
191 |
Change alarm notification options..................................................................................................................................................................... |
191 |
Turn on bedside clock mode.............................................................................................................................................................................. |
192 |
Set options for bedside clock mode................................................................................................................................................................... |
192 |
Use the stopwatch.............................................................................................................................................................................................. |
192 |
Use the timer...................................................................................................................................................................................................... |
192 |
Change timer notification options...................................................................................................................................................................... |
193 |
Troubleshooting: Clock....................................................................................................................................................................................... |
193 |
Tasks and memos............................................................................................................................................................................................... |
194 |
Create a task or memo....................................................................................................................................................................................... |
194 |
Send a task or memo.......................................................................................................................................................................................... |
194 |
Change or delete a task or memo...................................................................................................................................................................... |
194 |
Change the status of a task................................................................................................................................................................................ |
194 |
Hide completed tasks......................................................................................................................................................................................... |
195 |
Show tasks in the calendar................................................................................................................................................................................. |
195 |
Synchronizing tasks and memos......................................................................................................................................................................... |
195 |
About categories................................................................................................................................................................................................ |
197 |
Categorize a contact, task, or memo.................................................................................................................................................................. |
197 |
Create a category for contacts, tasks, or memos............................................................................................................................................... |
197 |
Turn off the prompt that appears before you delete items............................................................................................................................... |
198 |
Typing................................................................................................................................................................................................................. |
199 |
Typing basics...................................................................................................................................................................................................... |
199 |
Typing input methods........................................................................................................................................................................................ |
200 |
Typing options.................................................................................................................................................................................................... |
202 |
Spelling checker.................................................................................................................................................................................................. |
203 |
Custom dictionary.............................................................................................................................................................................................. |
204 |
AutoText............................................................................................................................................................................................................. |
205 |
Typing shortcuts for the slide-out keyboard...................................................................................................................................................... |
206 |
Troubleshooting: Typing..................................................................................................................................................................................... |
207 |
Keyboard............................................................................................................................................................................................................ |
208 |
Assign an application to a Convenience key....................................................................................................................................................... |
208 |
Change the default currency symbol.................................................................................................................................................................. |
208 |
Set the cursor speed........................................................................................................................................................................................... |
208 |
Turn on key tones............................................................................................................................................................................................... |
208 |
Set the trackpad sensitivity................................................................................................................................................................................ |
209 |
Turn off trackpad sounds................................................................................................................................................................................... |
209 |
Troubleshooting: Keyboard................................................................................................................................................................................ |
209 |
Language............................................................................................................................................................................................................ |
210 |
About typing input languages............................................................................................................................................................................ |
210 |
Change the language.......................................................................................................................................................................................... |
210 |
Use a shortcut for switching typing input languages when you are typing........................................................................................................ |
210 |
Add a display language....................................................................................................................................................................................... |
211 |
Delete a language............................................................................................................................................................................................... |
211 |
Troubleshooting: Language................................................................................................................................................................................ |
211 |
Screen display..................................................................................................................................................................................................... |
212 |
Set options for backlighting................................................................................................................................................................................ |
212 |
Use a picture as your device wallpaper.............................................................................................................................................................. |
212 |
Change the display font...................................................................................................................................................................................... |
212 |
Organizing applications on the Home screen..................................................................................................................................................... |
213 |
Add a message that appears when your device is locked.................................................................................................................................. |
214 |
Set the touch screen sensitivity.......................................................................................................................................................................... |
214 |
Use grayscale or reverse contrast for the screen display................................................................................................................................... |
214 |
Turn on flashing LED notification for wireless coverage.................................................................................................................................... |
214 |
Themes............................................................................................................................................................................................................... |
215 |
Troubleshooting: Display.................................................................................................................................................................................... |
215 |
GPS technology................................................................................................................................................................................................... |
217 |
About GPS technology........................................................................................................................................................................................ |
217 |
Turn on GPS technology..................................................................................................................................................................................... |
217 |
Set the GPS receiver that you use to track your movement.............................................................................................................................. |
217 |
Get your GPS location........................................................................................................................................................................................ |
218 |
Prevent others from tracking your location....................................................................................................................................................... |
218 |
Turn off location aiding...................................................................................................................................................................................... |
218 |
Troubleshooting: GPS technology...................................................................................................................................................................... |
219 |
Maps................................................................................................................................................................................................................... |
220 |
Map basics.......................................................................................................................................................................................................... |
220 |
Map options....................................................................................................................................................................................................... |
223 |
Map shortcuts.................................................................................................................................................................................................... |
223 |
Troubleshooting: Maps...................................................................................................................................................................................... |
224 |
Applications........................................................................................................................................................................................................ |
225 |
About multitasking............................................................................................................................................................................................. |
225 |
Keep an application running in the background and switch to another application......................................................................................... |
225 |
Close an application so that it is not running in the background....................................................................................................................... |
225 |
About adding applications.................................................................................................................................................................................. |
226 |
About social networking applications................................................................................................................................................................ |
227 |
About instant messaging applications................................................................................................................................................................ |
227 |
Require your device password before adding an application............................................................................................................................ |
227 |
Delete an application......................................................................................................................................................................................... |
228 |
View properties for an application..................................................................................................................................................................... |
228 |
View the size of an application database........................................................................................................................................................... |
228 |
Troubleshooting: Applications........................................................................................................................................................................... |
228 |
BlackBerry Device Software............................................................................................................................................................................... |
229 |
About updating the BlackBerry Device Software............................................................................................................................................... |
229 |
Update the BlackBerry Device Software over the wireless network.................................................................................................................. |
230 |
Return to or delete the previous version of the BlackBerry Device Software.................................................................................................... |
230 |
Update the BlackBerry Device Software from a web site.................................................................................................................................. |
230 |
Update the BlackBerry Device Software using the BlackBerry Desktop Software............................................................................................. |
231 |
Troubleshooting: BlackBerry Device Software................................................................................................................................................... |
231 |
Manage Connections.......................................................................................................................................................................................... |
233 |
Manage Connections basics............................................................................................................................................................................... |
233 |
Mobile network.................................................................................................................................................................................................. |
235 |
Wi-Fi technology................................................................................................................................................................................................ |
239 |
Bluetooth technology......................................................................................................................................................................................... |
245 |
Power and battery.............................................................................................................................................................................................. |
253 |
Turn off your device........................................................................................................................................................................................... |
253 |
Set your device to turn on and turn off automatically....................................................................................................................................... |
253 |
Reset the device................................................................................................................................................................................................. |
253 |
Check the battery power level........................................................................................................................................................................... |
253 |
Tips: Extending battery life................................................................................................................................................................................. |
253 |
Memory and media cards................................................................................................................................................................................... |
255 |
About media cards............................................................................................................................................................................................. |
255 |
Supported media cards...................................................................................................................................................................................... |
255 |
View the amount of available storage space on your device............................................................................................................................. |
255 |
Turn off media card support.............................................................................................................................................................................. |
255 |
Repair files stored on your media card or on your device................................................................................................................................. |
255 |
About compression............................................................................................................................................................................................ |
256 |
About file encryption.......................................................................................................................................................................................... |
256 |
Turn on encryption............................................................................................................................................................................................. |
256 |
Tips: Freeing and conserving storage space....................................................................................................................................................... |
257 |
Troubleshooting: Storage and media cards........................................................................................................................................................ |
258 |
Search................................................................................................................................................................................................................. |
259 |
Search for an item.............................................................................................................................................................................................. |
259 |
Set the types of items that are included in searches......................................................................................................................................... |
259 |
Search for messages........................................................................................................................................................................................... |
259 |
Message search criteria...................................................................................................................................................................................... |
260 |
Do more with your message search results....................................................................................................................................................... |
260 |
Search for text in a message, in a file, or on a web page................................................................................................................................... |
261 |
View, change, or delete a saved search............................................................................................................................................................. |
261 |
Search for a contact in your organization's address book.................................................................................................................................. |
261 |
Search shortcuts................................................................................................................................................................................................. |
262 |
SIM card.............................................................................................................................................................................................................. |
263 |
About the SIM card phone book........................................................................................................................................................................ |
263 |
Add a contact to your SIM card.......................................................................................................................................................................... |
263 |
Copy contacts from your SIM card to your contact list...................................................................................................................................... |
263 |
Copy a contact from your contact list to your SIM card..................................................................................................................................... |
263 |
Change or delete a SIM card contact................................................................................................................................................................. |
264 |
Store text messages on your SIM card............................................................................................................................................................... |
264 |
Change the display name for a phone number.................................................................................................................................................. |
264 |
About SIM card security..................................................................................................................................................................................... |
264 |
Protect your SIM card with a PIN code............................................................................................................................................................... |
265 |
Change the SIM card PIN code........................................................................................................................................................................... |
265 |
Security............................................................................................................................................................................................................... |
266 |
Security basics.................................................................................................................................................................................................... |
266 |
Password keeper................................................................................................................................................................................................ |
268 |
Encryption.......................................................................................................................................................................................................... |
270 |
Memory cleaning................................................................................................................................................................................................ |
272 |
Certificates......................................................................................................................................................................................................... |
273 |
PGP keys............................................................................................................................................................................................................. |
280 |
Certificate servers.............................................................................................................................................................................................. |
285 |
Key store............................................................................................................................................................................................................. |
287 |
Smart cards......................................................................................................................................................................................................... |
289 |
VPN settings....................................................................................................................................................................................................... |
292 |
Verify security software manually...................................................................................................................................................................... |
293 |
Third-party application control.......................................................................................................................................................................... |
294 |
Troubleshooting: Security.................................................................................................................................................................................. |
297 |
Service books and diagnostic reports................................................................................................................................................................. |
298 |
Accept, delete, or restore a service book........................................................................................................................................................... |
298 |
Run a diagnostic report...................................................................................................................................................................................... |
298 |
View, submit, or delete a diagnostic report....................................................................................................................................................... |
298 |
Set a default recipient for diagnostic reports..................................................................................................................................................... |
299 |
I cannot run or submit a diagnostic report......................................................................................................................................................... |
299 |
View the version number of the BlackBerry Device Software on your device................................................................................................... |
299 |
Synchronization.................................................................................................................................................................................................. |
300 |
About synchronization....................................................................................................................................................................................... |
300 |
Reconcile email over the wireless network........................................................................................................................................................ |
300 |
Delete email on your device and in your email application on your computer................................................................................................. |
301 |
Synchronize organizer data over the wireless network..................................................................................................................................... |
301 |
About synchronization conflicts......................................................................................................................................................................... |
301 |
Manage email reconciliation conflicts................................................................................................................................................................ |
302 |
Manage data synchronization conflicts.............................................................................................................................................................. |
302 |
About backing up and restoring device data...................................................................................................................................................... |
302 |
Empty the deleted items folder on your computer from your device............................................................................................................... |
303 |
Troubleshooting: Synchronization..................................................................................................................................................................... |
303 |
Accessibility options........................................................................................................................................................................................... |
305 |
About accessibility options................................................................................................................................................................................. |
305 |
Screen accessibility options................................................................................................................................................................................ |
305 |
Audio and phone accessibility options............................................................................................................................................................... |
306 |
Typing accessibility options................................................................................................................................................................................ |
308 |
Calculator........................................................................................................................................................................................................... |
310 |
Use the calculator............................................................................................................................................................................................... |
310 |
Convert a measurement..................................................................................................................................................................................... |
310 |
BrickBreaker....................................................................................................................................................................................................... |
311 |
About BrickBreaker............................................................................................................................................................................................ |
311 |
BrickBreaker capsules......................................................................................................................................................................................... |
311 |
BrickBreaker scoring........................................................................................................................................................................................... |
312 |
Play BrickBreaker................................................................................................................................................................................................ |
312 |
Adjust the volume.............................................................................................................................................................................................. |
312 |
Set the paddle speed.......................................................................................................................................................................................... |
313 |
Word Mole game................................................................................................................................................................................................ |
314 |
Word Mole game basics..................................................................................................................................................................................... |
314 |
Single-player games............................................................................................................................................................................................ |
315 |
Multiplayer games.............................................................................................................................................................................................. |
316 |
Troubleshooting: Word Mole............................................................................................................................................................................. |
317 |
Glossary.............................................................................................................................................................................................................. |
318 |
Legal notice........................................................................................................................................................................................................ |
323 |
RIM Confidential and Proprietary Information - Approved Third Parties
Top 10
BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.
Set up an email address
1.On the Home screen, click the Setup icon.
2.In the Setup section, click the Email Accounts icon.
3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
•Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for example, Google Mail™ or Windows Live™ Hotmail®) or to create a new email address for your device.
•Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Google Mail or Windows Live Hotmail) or a new email address for your device, and do not see this option, contact your administrator or wireless service provider.
Related topics
Change options for your personal email account, 79
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the key > Save.
Related topics
I cannot change the number of times that my device rings, 67
9
RIM Confidential and Proprietary Information - Approved Third Parties
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•To see all your application icons, press the key > All.
•To hide an application icon, highlight the icon. Press the key > Hide.
•To show all hidden application icons, press the key > Show All.
•To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside the Hide field.
Related topics
My display changed, 215
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software.
Application Center
10
RIM Confidential and Proprietary Information - Approved Third Parties
If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the key > Help.
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1.On the Home screen, click the Messages icon.
2.Press the key > Options.
•For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor.
•For a personal email account, click Email Account Management. Click an email account. Click Edit.
3.Type a signature.
4.Press the key > Save.
Your signature is added to your email after you send it.
Use a picture as your device wallpaper
1.On the Home screen, click the Media icon > Pictures icon.
2.Browse to a picture.
3.Press the key > Set As Wallpaper.
Related topics
My display changed, 215
Supported audio and video file formats
Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.
Type |
File format |
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Audio |
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AAC |
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AMR |
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FLAC |
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MP3 |
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M4A |
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OGG |
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11
RIM Confidential and Proprietary Information - Approved Third Parties
Type |
File format |
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• |
WMA |
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WAV |
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Video |
• |
3GP |
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AVI |
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ASF |
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MP4 |
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MOV |
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WMV |
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For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/ smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones.
Transfer a file from your computer to your device using your device as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.
1.Connect your device to your computer using a USB cable.
2.Do one of the following:
•If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
•If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.
3.If necessary, type a password. Your device appears as a drive on your computer.
4.Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using BlackBerry Desktop Software, 38
Open, close, or switch between tabs
Do one of the following:
•To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon.
•To open a new tab for a link on a web page, highlight the link. Press the key > Open Link in New Tab.
•To switch between tabs, in the browser, press the key > Tabs. Click a tab.
•To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the icon.
12
RIM Confidential and Proprietary Information - Approved Third Parties
Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1.On the Home screen, click the Messages icon.
2.Press the key > Options > Email Reconciliation.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Select the Wireless Reconcile check box.
5.Press the key > Save.
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software.
Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
13
RIM Confidential and Proprietary Information - Approved Third Parties
Home
Important keys
Front keys |
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Key |
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Actions |
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Trackpad |
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Slide your finger to move around the screen. |
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Press (click) to select an item. |
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14
RIM Confidential and Proprietary Information - Approved Third Parties
Key |
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Actions |
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• Press and hold to open a pop-up menu. |
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Menu |
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Open a menu. |
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• Select a highlighted menu item. |
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• Press and hold to switch applications quickly. |
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Escape |
• Return to the previous screen. |
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• |
Close the menu. |
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Send |
• |
Make a call. |
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Answer a call. |
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End/Power |
• |
End a call. |
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• Return to the Home screen. |
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• Press and hold to turn on or turn off your BlackBerry® device. |
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Top keys |
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Key |
Name |
Actions |
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Power/Lock |
• Lock or unlock the screen. |
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• Press and hold to turn on or turn off your device. |
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Mute |
• |
Mute a call. |
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• |
Mute the volume. |
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Side keys |
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Key |
Name |
Actions |
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Volume |
• |
Change the volume. |
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• Press and hold to play the next or previous media file. |
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• Before you take a picture or record a video, press to zoom in or out. |
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Convenience key |
• |
Take a picture. |
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• You can also customize this key. |
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Keyboard |
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Key |
Name |
Actions |
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Shift |
Capitalize letters. |
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Alt |
Type the alternate character on a key. |
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RIM Confidential and Proprietary Information - Approved Third Parties
Key |
Name |
Actions |
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Symbol |
Open the symbol list. |
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Backspace/Delete |
Delete the previous character or a selected item. |
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Enter |
Select an item. |
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Speakerphone |
Turn on or turn off the speakerphone during a call. |
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About the slider and keyboard
The slider enables you to use your BlackBerry® device when it is open or closed. For example, when the slider is closed, you can use the touch screen keyboard to type short responses to messages. When the slider is open, the slide-out keyboard is available for you to type longer messages, access keyboard shortcuts, and type while you view a full screen of content. You can also open the slider to answer a call and to turn on backlighting.
You can use the touch screen keyboard in either portrait or landscape view. If you open the slider when the touch screen keyboard is displayed, the touch screen keyboard disappears and the device displays screens in portrait view. Videos are displayed according to your device's orientation.
Select commands using toolbars and pop-up menus
Several menu commands are also available on the screen to help you to perform common actions quickly.
Toolbars
Toolbars are available in most applications, and appear at the bottom of the screen. You can use the toolbar in the Messages application, for example, to quickly search your messages, compose an email, or open or delete the highlighted message.
•To see a description for a toolbar icon, touch and hold the icon.
•To select the command, tap the icon.
Pop-up menus
Pop-up menus are available in most applications, and appear in the center of the screen. You can use the pop-up menu when you are viewing a message, for example, to file, forward, or reply to the message.
•To open a pop-up menu, touch and hold an item on the screen or press and hold the trackpad.
•To select a command, tap the icon or click the trackpad.
•To see additional commands, tap the Full Menu icon.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
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RIM Confidential and Proprietary Information - Approved Third Parties
Use the Quick Access area to access popular options |
Highlight and click an area at the top of the Home screen to |
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access options such as changing your ring tone, setting the |
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alarm, viewing notifications, and turning on or off network |
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connections. |
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See all the apps and folders on the Home screen, or minimize |
On the navigation bar, click All. |
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your view and view the wallpaper |
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Switch to another app |
Press and hold the |
key. Click an app. |
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Note: The other app might still be running in the background. |
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Open an app with a convenience key |
Press a convenience key on the side of your device. |
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Note: You can customize which app a convenience key opens. |
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Use toolbars |
Toolbars are available in most applications, and appear at the |
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bottom of the screen. For example, you can click icons on the |
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toolbar in the message list to quickly search the message list, |
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compose an email, and open or delete the selected message. |
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To see a description for a toolbar icon, touch and hold the icon, |
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or highlight the icon and press and hold the trackpad. |
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Use pop-up menus |
Pop-up menus provide common available actions, and appear |
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in the center of the screen. For example, you can use the pop- |
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up menu in a message to file, forward, or reply to the message. |
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To open a pop-up menu, touch and hold the screen or press |
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and hold the trackpad. To select a command, tap the icon or |
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click the trackpad. |
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Switch to the Favorites, Media, Downloads, and Frequent |
On the Home screen, highlight All on the navigation bar and |
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views |
slide your finger on the trackpad right or left. |
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Add an app to the Favorites view |
Highlight an app on the Home screen or in a folder. Press the |
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key > Mark as Favorite. |
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Change options for the Home screen such as the wallpaper |
On the Home screen, press the |
key > Options. |
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Related topics
Keep an application running in the background and switch to another application, 225
Assign an application to a Convenience key, 208
Change what happens when you type on the Home screen, 36
Applications
Get started with some of these great applications.
17
RIM Confidential and Proprietary Information - Approved Third Parties
Messages
Send emails, PIN messages, and more.
Text Messages
Send text messages.
Browser
Browse websites.
Media
See saved pictures, play songs, and more.
Camera (if supported)
Take pictures.
Instant Messaging
Chat with friends or colleagues.
Options
Set your device options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth® connection.
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Help |
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Find the user guide here or click Help in a menu. |
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To show or hide an icon, highlight the icon using the trackpad. Press the |
key > Show All or Hide. |
Status indicators |
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Home screen |
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new notification |
alarm set |
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unopened message count |
BlackBerry® Messenger |
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calendar reminder count |
social feeds |
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missed call count |
sending or receiving data |
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Wi-Fi® turned on |
roaming |
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Messages |
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18
RIM Confidential and Proprietary Information - Approved Third Parties
Home screen |
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unopened |
opened |
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text message |
sent message |
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attachment |
message is sending |
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high priority |
message not sent |
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draft |
meeting invite |
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Phone |
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missed call |
received call |
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placed call |
voice mail message |
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Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.
Remove the new item indicator |
Open each item that has this indicator. For example, to remove |
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it from the Messages icon, click the icon. |
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Remove the unopened message indicator |
In the Messages app, do one or more of the following: |
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• Open all of your messages by clicking on them. If you |
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cannot find all of your unopened messages in your inbox, |
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look in your messages folders. |
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• Mark a message as opened. Highlight a message. Press the |
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key > Mark Opened. |
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• Mark all messages that are prior to a date as opened. |
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Highlight a date field. Press the |
key > Mark Prior |
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Opened. |
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Identify an indicator |
• You might be able to identify an indicator by seeing the |
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icon of the application that the indicator refers to. To see |
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a complete list of applications on your device and their |
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icons, on the Home screen or in a folder, click the Options |
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icon. Click Device > Application Management. |
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19
RIM Confidential and Proprietary Information - Approved Third Parties
• For a complete list of BlackBerry® indicators, visit www.blackberry.com/docs/smartphones. Click your device model, and then click the Icons and Indicators guide.
Phone
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RIM Confidential and Proprietary Information - Approved Third Parties
Contacts
21
RIM Confidential and Proprietary Information - Approved Third Parties
Browser
22
RIM Confidential and Proprietary Information - Approved Third Parties
Camera
23
RIM Confidential and Proprietary Information - Approved Third Parties
Pictures
24
RIM Confidential and Proprietary Information - Approved Third Parties
Messages
25
RIM Confidential and Proprietary Information - Approved Third Parties
Cut, copy, and paste
26
RIM Confidential and Proprietary Information - Approved Third Parties
Type text
Feature availability
The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your device.
27
RIM Confidential and Proprietary Information - Approved Third Parties
Device model |
Features such as GPS, the camera and video camera, and |
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network connection options are dependent on your device |
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model. To find feature specifications for your device model, |
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visit www.blackberry.com/go/devices. |
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Wireless service plan |
You must purchase or change your wireless service plan |
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through your wireless service provider. |
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A wireless service plan with phone or voice is required for you |
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to use the phone application and to send and receive text |
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messages. |
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A wireless service plan with data is required for you to use the |
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browser service and instant messaging applications, and to |
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send and receive email messages and PIN messages. |
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For more information about your plan, contact your wireless |
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service provider. |
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BlackBerry Internet Service and BlackBerry Enterprise Server |
Once you have a data plan, you must set up your email address |
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or third-party instant messaging account in order to send and |
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receive email messages, use third-party instant messaging |
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applications, and use some browser options. |
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If you are an individual user, when you set up your email |
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address or instant messaging account, you are associating it |
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with the BlackBerry® Internet Service. |
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If you are a corporate user, your administrator sets up your |
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email account by associating it with a BlackBerry® Enterprise |
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Server. Your administrator might set options that determine |
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the features and settings that are available on your device. To |
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view the IT policies that have been set by your administrator, |
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on the Home screen or in a folder, click the Options icon. Click |
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Security > Security Status Information > View IT Policy. |
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Wireless service provider |
Features such as text messaging, location-based services, and |
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some phone features are dependent on your wireless service |
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provider's offerings. For more information, contact your |
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wireless service provider. |
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Wireless network |
The wireless network that your device is connected to might |
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affect the availability of some features. Depending on your |
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wireless service provider and available roaming options, |
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28