NetAtlas Workgroup
Ethernet Switch Manager
Quick Start Guide
Version 1.03
Edition 1
1/2007
NetAtlas Workgroup Quick Start Guide
1 Introduction
The NetAtlas Workgroup Ethernet Switch Manager is an Element
Management System (EMS) that retrieves management information
from switches using the SNMP protocol. The EMS allows you to
manage multiple switches from a central location.
This guide shows you how to install NetAtlas Workgroup. Refer to the
user’s guide for background and configuration information.
2 Minimum System Requirements
• CPU: Intel Pentium 4, 1.6 GHz or faster
• Memory (RAM): 1 GB or more
• Hard Disk free space: 20 GB or more
• Screen Resolution: 1024 x 768 pixels
• Ethernet Adaptor: 10/100 Mbps
• Operating System (using NTFS file system): Windows 2000 (service
pack 1), Windows Professional, Windows XP or Windows Server 2003.
• Database Program: PostgreSQL 8.0.
• Castle Rock’s SNMPc Network Manager 7.0.14.
2.1 Installation Overview
The following gives an overview of what you need to do to install the
EMS:
1 Install EMS server.
Note: The installation program will install or upgrade PostgreSQL
and SNMPc if they are not installed or are of an older version
than the minimum requirement.
2 Compile MIBs.
3 Add device(s) that you want the EMS to manage.
4 If required, configure the ODBC (Open DataBase Connectivity)
driver to connect to the EMS database.
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NetAtlas Workgroup Quick Start Guide
3 Install EMS Server
Follow the steps below to install the EMS server on a computer.
Note: Follow the directions in the wizard to proceed through the
installation. Only screens that require input specific to the
EMS Workgroup installation are shown.
1 Find and double-click
NetAtlasWorkgroup_S103.exe on
the installation CD.
2 A Welcome screen displays. Click
Next to proceed to the License
Agreement Screen.
Read the license agreement. Click
Yes to accept the agreement.
3 A screen displays indicating
whether SNMPc or PostgreSQL
installation/upgrade is required.
Click Next.
If you need to install/upgrade
SNMPc, you see the screen as
shown in Step 4.
If you need to install/upgrade
PostgreSQL, you see the screen as
shown in Step 7.
Otherwise, you see the screen as shown in Step 15.
4 A screen displays. Click Next to
proceed to install/upgrade SNMPc.
Follow the directions in the SNMPc
installation wizard until you enter the
Discovery Seed screen.
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NetAtlas Workgroup Quick Start Guide
5 You can set the SNMPc to
automatically locate your ZyXEL
switch(es). Specify the IP address,
subnet mask and community (or
password) of a device as the
starting point. Make sure the IP
address and subnet mask of this
device and your ZyXEL switch are in
the same range.
Select Start with Discovery Off to
manually add a ZyXEL switch after
initial setup.
6 Continue through the wizard a
screen appears to confirm a
successful installation of SNMPc
7.0. Click OK
7 If you need to install/upgrade
PostgreSQL, you see the screen as
shown here. Click Next to continue.
Otherwise, you see the screen as
shown in Step 15.
8 Specify where you want to install
PostgreSQL. Accept the default file
directory or click Browse to specify
a new location.
Follow the directions in the next
screens until you enter the
Installation Options screen of
PostgreSQL installation.
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NetAtlas Workgroup Quick Start Guide
9 Specify the installation options.
Make sure you install in the same
file location as specified in Step 8.
Click Next to continue.
10 Accept the default or specify the
account user name and password
that allows the PostgreSQL to run
on your computer. The default
password is “PostgreSQLDB”.
Note: This is NOT a Windows login
account. The account user
name and password are casesensitive.
11 Click Yes to create a new
account and then click OK to
continue.
12 Specify the database cluster
settings and create the
administrator (root) account.
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NetAtlas Workgroup Quick Start Guide
13 Accept the default setting and click
Next to continue.
14 Select additional function(s) for the
database.
Note: Do NOT clear the DBsize or
pgAdmin Support option.
Continue through the installation and
click Finish when you get to the final
PostgreSQL screen.
15 EMS installation automatically
continues and initializes database
connections.
16 When the EMS installation process
is complete, a screen displays as
shown. Click Finish.
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NetAtlas Workgroup Quick Start Guide
4 SNMPc Network Manager Startup
To start the SNMPc Network
Manager manually, use the Windows
Start menu.
To start SNMPc automatically each
time you turn on your computer, click
Config, System Startup, select
Auto Startup and then click OK.
Conversely, clear this check box if
you do not wish SNMPc to automatically start each time you turn on
your computer.
5 Compile MIBs
Management Information Base (MIB) is designed for holding
management information on systems. ZyXEL private MIBs contains
information for devices that the standard MIB does not include. During
the EMS installation, ZyXEL private MIBs are automatically added into
the SNMPc MIB database.
1 From the SNMPc Network Manager
main screen, click Config, MIB
Database.
2 Click Compile in the Compile Mibs
screen.
3 Click Yes when asked to confirm, then
click OK.
4 Finally click Done in the Compile Mibs screen.
6 Add Your Device
The SNMPc Network Manager is able to find new devices automatically
using auto-discovery (enabled by default) or you can add device(s)
manually.
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NetAtlas Workgroup Quick Start Guide
6.1 Device Auto-Discovery
1 To enable auto-discovery and then
find your device, click Config,
Discovery/Polling.
2 Select the Enable Discovery check
box and click OK.
3 Find your device in the Device List
panel. Double-click the device icon
to access the EMS.
6.2 Add Device(s) Manually
Follow the steps below to add your
device(s) manually.
1 Click Insert, MAP Object, Device.
2 In the MAP Object Properties
screen, enter a descriptive device
name and IP address for the device
and then click OK.
3 Click the Access tab.
4 For initial setup, configure the
specified fields to the default values
listed in the table below.
Field Value
Read Access Mode SNMP V2c
Read/Write Access Mode SNMP V2c
Read, Read/Write and
public
Trap communities
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NetAtlas Workgroup Quick Start Guide
Note: For security purposes, it is strongly recommended you
change the Read Community and Read/Write Community
defaults and store this information in a secure place so you
will not forget it later.
5 After the device has been found, an
icon and label appear in the network
manager view window.
6 Right-click on the device icon to
view a set of SNMPc network
manager shortcuts. Click
Properties to verify the information
you entered in Step 4.
Note: Make sure PostgreSQL
database is running.
PostgreSQL should start
automatically when you start
Windows. If it does not, click
Start (or start), Programs,
PostgreSQL 8.0 and then click
Start service.
7 Access the EMS
To access the EMS, double-click a
ZyXEL device icon in the SNMPc
main screen. Click the Switch
Manager icon to display the main
EMS screen.
You have successfully installed the
EMS. Refer to the user’s guide for
configuration information.
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NetAtlas Workgroup Quick Start Guide
7.1 Database Synchronization
If you upgrade EMS from a previous
version, the Database
Synchronization screen displays
when you try to access the EMS.
You can use this screen to back up
the database from a previous EMS
version using the new database
format.
1 If you want to import the
database from a previous EMS version into SNMPc, select Yes.
Select No if you have created objects in SNMPc for your ZyXEL
devices and you want to have the EMS automatically obtain device
information from SNMPc.
2 In the Backup Directory field, click Browse to specify a location to
back up the database from a previous EMS version using the new
database format.
3 In the Backup Name field, enter a descriptive name for the file.
4 Click OK to continue.
Note: Database backup using the new database format allows you
to restore data from a previous EMS version. You cannot
restore information from a backup database with the old
database format.
Troubleshooting
1 EMS, SNMPc and/or PostgreSQL will not install properly
• Make sure that the computer on which you are installing EMS
meets the minimum hardware and software requirements. Refer
to Section 2 on page 2.
• Before installing PostgreSQL, make sure your computer is using
the NTFS file system. To check your computer’s file system,
right-click on a drive in Windows Explorer and click Properties.
• Shut down any running services or applications which may affect
the installation.
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NetAtlas Workgroup Quick Start Guide
• Remove any previous versions of PostgreSQL from your computer. See Step 3.
• Re-install PostgreSQL and EMS in that order. See Step 3.
2 I cannot find my device in the SNMPc Management screen.
• Check that you have compiled the MIBs without errors (see Sec-
tion 5 on page 7).
• Check that you have enabled auto-discovery; see Section 4 on
page 7.
• Check that the map object properties are correct for initial setup;
see Section 6.2 on page 8. Make sure the IP address entered is
the IP address of the switch you want to manage via the EMS.
• Check that the ODBC driver is correctly configured; see the next
section.
• Make sure that PostgreSQL is running.
• Make sure that the computer on which you have installed the
EMS is connected to the network where the switch is located.
• Make sure the ZyXEL switch is turned on.
• Make sure your computer’s Ethernet card is working properly.
• If the problem still persists, uninstall and re-install the EMS, see
Step 3.
3 Uninstalling and Reinstalling EMS and its required components.
• If you encounter problems with
your software or one of its components you can try uninstalling
and reinstalling EMS or one of its
components.
• Find and double-click
NetAtlasWorkgroup_S103.exe
on the installation CD. The following screen appears.
• Follow the unscreen directions to
uninstall any of the components.
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NetAtlas Workgroup Quick Start Guide
Configure the ODBC Driver
The ODBC driver should already be installed during the EMS installation
process. If you have changed the default ODBC settings, make sure the
EMS can connect to the PostgreSQL database successfully.
Follow the steps below to configure the ODBC driver in Windows 2000.
Steps are similar for other supported Windows operating systems.
1 Click Start, Settings and Control
Panel to open the Control Panel
screen. Double-click
Administrative Tools.
2 Double-click Data Source (ODBC).
3 A screen displays as shown. Click
the System DNS screen, select
EnterpriseEMS and click
Configure.
4 The PostgreSQL ODBC
Driver Setup screen
displays. Configure the fields
exactly as listed in the table
below.
Field Value
Database EnterpriseEMS
Server localhost
Port 5432
User Name root
Password 1234
Note: The field values are case-sensitive.
5 Click Save to save the changes and close this screen.
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