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Congratulations on your purchase of the NetAtlas Enterprise Ethernet Switch Manager for the
ES-3124 series, ES-2024A. and GS-2024. The Ethernet Switch Manager is an Element
Management System (EMS) that retrieves management information from switches using
SNMP.
Note: Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.
About This User's Guide
This manual is designed to guide you through the configuration of your EMS for its
applications.
Syntax Conventions
• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one predefined choices.
• The SMT menu titles and labels are in Bold Times New Roman font. Predefined field
choices are in Bold Arial font. Command and arrow keys are enclosed in square
brackets. [ENTER] means the Enter, or carriage return key; [ESC] means the Escape key
and [SPACE BAR] means the Space Bar.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.
• The NetAtlas Enterprise Ethernet Switch Manager may be referred to as” the EMS” in
this User’s guide.
• The switches being managed by the EMS may be referred to as “the switch” in this User’s
Guide.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• Switch User’s Guide
Refer to your switch User’s Guide for directions on installation, connections,
maintenance, hardware troubleshooting and safety warnings.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.
23 Preface
This chapter introduces and shows you how to access the EMS (Element Management
System).
1.1 EMS Overview
The Element Management System (EMS) retrieves management information from switches
using the SNMP protocol.
An EMS is composed of Network Elements (NE) that represent resources in a Network
Management System (NMS). The network elements can represent a physical piece of
equipment on the network, the components of a device on the network, or parts of the network
itself. The EMS is designed to manage the ES-3124 series, ES-2024A and GS-2024 switches
in the NMS. The ES-3124 series covers the ES-3124 and the ES-3124PWR.
EMS screens vary depending on your switch models. Screens for the ES-2024A will be shown
unless otherwise specified.
1.1.1 SNMPc Network Manager
SNMPc is network management software produced by Castle Rock.
You must have SNMPc properly installed before you can use the EMS; please refer to the
appendices in this User’s Guide; go to the Castle Rock web site at www.castlerock.com or see
your SNMPc user's guide.
1.2 System Requirements
These are the system requirements for the Windows version of the EMS.
Table 1 System Requirements
HARDWARESOFTWARE
CPU: Intel Pentium 4, 1.6 GHz or
above
Memory (RAM): 1 GB or moreDatabase Program: PostgreSQL 8.0 or later
Hard Disk free space: 20 GB or moreCastle Rock’s SNMPc 6.09 (Enterprise or
Operating System using NTFS file system:
Windows 2000 (with service pack 1), Windows XP
or Windows Server 2003.
Sorted bySelect By Device Name to sort the logs displayed in alphabetical order according to the
names of the switch(es). Select Log Time to sort the logs displayed according to the
times received on the switch(es).
DateSelect a start date and end date from the list boxes to display logs for that period.
ApplyClick Apply to display logs with the criteria set above.
IndexThis field displays the log number.
TargetThis field displays a reason for the generated log.
Device
Name
Log TypeThis field displays the type of log the switch generated.
Log TimeThis field displays the time a log was generated by a switch.
Login User This field displays the EMS user that logged into the switch
SlotThis field is currently not supported.
Port This field displays the selected switch port number on which the log was generated.
Description This field displays further information about the log.
DeleteClick Delete to delete a selected log from the list of log entries.
CloseClick Close to close this screen.
This field displays name of the switch that generated the log(s).
2.3 Database Management
The EMS-related event and access logs information and various configuration settings are
stored in the database. The database management features enable you to back up all logs and
configurations and restore selected backed up files.
2.3.1 Filename Convention
The EMS follows a pre-defined naming convention for the backup data. The backup data is
stored in plain text format with a “txt” filename extension. The general structure of the
filename is
2.3.2 Database Backup and Restore
Click Admin, Database Management and then Backup/Restore in the switch manager to
display the following screen.
Storage Configuration Configure the following fields to retain daily records.
Select the first radio button and a number (in thousands) from the drop-down
list box to retain that number of records. All records prior to these records are
cleared every 24 hours.
Or
Select the second radio button and a number (from 7 to 365) in the field
provided. All records up to the start of the period selected are cleared every 24
hours.
Cleared Records
Backup
Backup the cleared
records
Backup DirectoryType the path and file name of the record file you wish to back up to your
User info for Windows
AccountThis read-only field displays the Windows login account user.
PasswordEnter a password in this field for the administrator Account above.
ApplyClick Apply to save changes to the EMS.
CloseClick Close to close the screen.
If you do not configure this section, all records (excluding the latest reserved
records) will be cleared after 24 hours and therefore cannot be retrieved later.
Select the check box and type the path and file name or click Browse to locate
the folder you wish to save all records after 24 hours. The records are cleared
but saved in the backup file.
computer in the Backup Directory text box or click Browse to locate it.
2.3.4 Database Scheduled Backup Configuration
Click Admin, Database Management and then Backup and Restore (EMS DB) in the
switch manager to display the following screen.
FrequencyScheduled backups can be performed Daily, Weekly or Monthly. Select a
radio button to schedule database backups starting from the date and time
specified below. The default setting is No Backup.
Starting dateSpecify the starting date to begin database backup for the selected device(s).
Select a date from the drop-down list box.
Starting timeSpecify the starting time to begin database backup for the selected device(s).
Backup DirectoryType the path to which you wish to back up the database files on your
User info for Windows
AccountThis read-only field displays the Windows login account user.
PasswordEnter a password in this field for the administrator Account above.
ApplyClick Apply to save changes to the EMS.
CloseClick Close to close the screen.
Select a time from the selection box or enter a time (hh:mm:ss AM/PM format).
computer in the Backup Directory text box or click Browse to locate it.
2.4 Accessing the EMS Main Screen
To display the EMS main screen, click on the device icon in the Switch Manager screen.
The EMS polls for all the available switches. Select a device icon to display a graphic of the
switch in the Device Panel. You can only display one switch in the Device Panel at one time.
After you have accessed the EMS, double-click the switch device icon in the Device List Panel
to display the EMS main screen. The EMS retrieves device information from the switch (using
SNMP protocol).
The EMS main screen varies depending on the selected switch model.
Figure 10 EMS Main Screen Overview
1
3
2
5
The following table describes the elements in the EMS screen.
1Menu Shortcut BarUse these buttons to execute common commands quickly. Hold the
cursor over an icon to see a tool tip.
2Device List PanelView devices in a tree structure. The colors of the device icons indicate
the time status of the represented devices.
3Alarm Severity IconsThese icons indicate the presence of any alarm/event logs. Click on an
active icon to view the Event Log screen.
4Device PanelThis is a graphical device display. Double-click on a switch to display the
5System Message Panel View the alarm statusa and port status of the selected switch.
a.Not available on all models at the time of writing.
EMS GUI management window for the switch.
3.2 Device Icon Colors
The colors of the device icons (in the Device List Panel) indicate the status of the represented
devices stored in the database. To update the device status, double-click on a device icon. The
following table describes the colors used.
Table 9 Device Icon Colors
COLORDESCRIPTION
GreenThe device is working and is responding to polling.
RedThere is no response from the device or the device is not turned on.
3.3 System Message Panel Alarm Status
The colors of the alarm icons (in the System Message Panel) indicate the real-time status of
the current selected device. The following table describes the alarm states used.
Table 10 System Message Panel Alarm Status
PANEL ALARMSALARM OFFALARM ON
ALARMWhen this icon is gray out, the
FANWhen this icon is gray out, the
device fan, temperature or
voltage alarm is off.
device fans are functioning
properly.
The fan, temperature and
voltage alarms are all on. A
serious hardware problem
exists.
802.1dThis link takes you to a screen where you can view the MAC addresses (and
types) of devices attached to what ports and VLAN IDs or view the MAC
addresses – IP address resolution table.
Multicast StatusThis link takes you to a screen where you can view the multicast traffic status
of a device.
Te mp l at e
VLAN TemplateThis link takes you to a screen where you can pre-configure a VLAN
template for upload to multiple devices.
IGMP Filtering
Profile Template
Multicast TemplateThis link takes you to a screen where you can configure a multicast template
Provisioning
IGMP Filtering
Provisioning
Performance
InterfaceThis link takes you to a screen where you can configure interface
Fault Screens
Event LogThis link takes you to a screen where you can configure an alarm filter.
Loopback TestThis link takes you to a screen where you can perform a loopback test.
Maintenance
Firmware UpgradeThis link takes you to a screen where you can perform a device firmware
Device ResetThis link takes you to a screen where you can reset a device.
NE (Network
Element)
Configuration
Backup and Restore
Load Factory Default This link takes you to a screen where you can load the factory default
Scheduled NE
Config Backup
Tool Screens
Te ln e tThis link takes you to a screen where you can access a device Telnet
Web AccessThis link takes you to a screen where you can access a device Web
PingThis link takes you to a screen where you can ping a device directly through
This link takes you to screens where you can pre-configure an IGMP filter
template for upload to multiple devices.
for upload to multiple devices.
This link takes you to screens where you can apply IGMP filtering templates.
performance graphs and tables.
upgrade.
This link takes you to a screen where you can backup or restore
configuration files.
settings.
This link takes you to a screen where you can schedule when you want to
backup a device configuration file.
The following table shows common command buttons found on most EMS screens.
Table 13 Common EMS Command Buttons
LABELDESCRIPTION
ApplyClick Apply to save the changes back to the switch.
OKClick OK to save your changes and close the screen.
CancelClick Cancel to discard all changes and close the screen.
CloseClick Close to close the screen.
3.8 View the Switch
To display a selected switch, double-click the appropriate switch in the Device List Panel or
on the switch icon in the Device Panel. You can only display one switch in the device Panel
window at a time. Refer to the appropriate chapters or sections for the descriptions of each
menu screen.
Figure 12 Switch View
3.9 Switch Information
Follow the steps to display information on a switch.
1 Right-click on the switch icon in the Device List Panel.
2 Click Configuration, System and then System Info. The switch information window
displays as shown next.
3 Choose a switch from the list located on the left-hand side of the screen.
This chapter describes the Map screens you use to add, edit or delete device mappings in the
EMS.
4.1 Submap and Device Mapping
The EMS mapping displays logical hierarchy for the switch in the EMS. When you first start
the EMS, the default Root Map and an icon for your switch device are created in the Device
List Panel automatically. Both devices and submaps (or folders) can be added below the
rootmap. Devices can also be added to submap folders.
The following figure shows the “Rootmap” folder. “Switch-5425”, “Gs2024” and “ES3124”
are mapped to the “Rootmap” folder.
CHAPTER 4
Map
Figure 16 Submaps and Device Mapping
Note: You cannot create, edit or delete the Rootmap.
4.1.1 Adding a Submap or Device
To add a new submap or a new device, select the Root Map or a submap icon in the Device
List Panel. Click Map and Add Submap/Device to display the following screen.
To remove a device from the Device List Panel, select the device icon and click Map and then
Delete.
4.2 Exit
Click Map and then Exit to close the EMS screen.
47 Chapter 4 Map
This chapter describes the hardware status, STP status, VLAN status, port status and 802.1d
status View screens.
5.1 Hardware Status1
View fan speeds, voltage levels and temperatures of a selected switch in the Hardware
Monitor screen.
Click View and then Hardware Status and select a switch from the device list located on the
left-hand side of the screen. The device hardware status displays.
Fan RPM (RPM) A properly functioning fan is an essential component (along with a sufficiently
ventilated, cool operating environment) in order for the device to stay within the
temperature threshold. Each fan has a sensor that is capable of detecting and
reporting if the fan speed falls below the threshold shown.
IndexThis field displays the fan number.
CurrentThis field displays this fan’s current speed in Revolutions Per Minute (RPM).
MaxThis field displays this fan’s maximum speed recorded in Revolutions Per Minute
MinThis field displays this fan’s minimum speed recorded in Revolutions Per Minute
ThresholdThis field displays the minimum speed at which a normal fan should work.
StatusNORMAL indicates that this fan is functioning above the minimum speed. ERROR
Voltage (V)The power supply for each voltage has a sensor that is capable of detecting and
IndexThis field displays the first voltage sensor number.
CurrentThis is the current voltage reading in volts.
MaxThis field displays the maximum voltage recorded at this sensor in volts.
MinThis field displays the minimum voltage recorded at this sensor in volts.
ThresholdThis field displays the minimum voltage percentage at which the switch should work.
StatusNORMAL indicates that the voltage is within an acceptable operating range at this
TemperatureThe switch has temperature sensors that are capable of detecting and reporting if the
CelsiusSelect this option to display the temperature in degrees Centigrade.
FahrenheitSelect this option to display the temperature in degrees Fahrenheit.
IndexThis field displays the temperature sensor number.
Current
Val ue
MaxThis field displays the maximum temperature recorded at this sensor.
MinThis field displays the minimum temperature recorded at this sensor.
ThresholdThis field displays the upper temperature limit at this sensor.
StatusThis field displays NORMAL for temperatures below the threshold and ERROR for
PollingThe text box displays how often (in seconds) this screen refreshes. You may change
CloseClick Close to close the screen.
(RPM).
(RPM).
indicates that this fan is functioning below the minimum speed.
reporting if the voltage falls out of the tolerance range.
point; otherwise ERROR is displayed. ABSENT indicates that there is no power
reading at a sensor(s).
temperature rises above the threshold. You may choose the temperature unit (in
degrees Celsius or or Fahrenheit).
This shows the current temperature at this sensor.
those above.
the refresh interval by typing a new number in the text box and then clicking the
Apply button.
STP detects and breaks network loops and provides backup links between switches, bridges or
routers. It allows a switch to interact with other STP-compliant switches in your network to
ensure that only one route exists between any two stations on the network.
5.2.1 STP Terminology
The root bridge is the base of the spanning tree; it is the bridge with the lowest identifier value
(MAC address).
Path cost is the cost of transmitting a frame onto a LAN through that port. It is assigned
according to the speed of the link to which a port is attached. The slower the media, the higher
the cost - see the next table.
Table 17 STP Path Costs
LINK SPEEDRECOMMENDED VALUE RECOMMENDED RANGEALLOWED RANGE
4Mbps250100 to 10001 to 65535
10Mbps10050 to 6001 to 65535
16Mbps6240 to 4001 to 65535
100Mbps1910 to 601 to 65535
1Gbps43 to 101 to 65535
10Gbps21 to 51to 65535
On each bridge, the root port is the port through which this bridge communicates with the root.
It is the port on this switch with the lowest path cost to the root (the root path cost). If there is
no root port, then this switch has been accepted as the root bridge of the spanning tree
network.
For each LAN segment, a designated bridge is selected. This bridge has the lowest cost to the
root among the bridges connected to the LAN.
5.2.2 How STP Works
After a bridge determines the lowest cost-spanning tree with STP, it enables the root port and
the ports that are the designated ports for connected LANs, and disables all other ports that
participate in STP. Network packets are therefore only forwarded between enabled ports,
eliminating any possible network loops.
STP-aware switches exchange Bridge Protocol Data Units (BPDUs) periodically. When the
bridged LAN topology changes, a new spanning tree is constructed.
Once a stable network topology has been established, all bridges listen for Hello BPDUs
(Bridge Protocol Data Units) transmitted from the root bridge. If a bridge does not get a Hello
BPDU after a predefined interval (Max Age), the bridge assumes that the link to the root
bridge is down. This bridge then initiates negotiations with other bridges to reconfigure the
network to re-establish a valid network topology.
5.2.3 STP Port States
STP assigns five port states (see next table) to eliminate packet looping. A bridge port is not
allowed to go directly from blocking state to forwarding state so as to eliminate transient
loops.
Table 18 STP Port States
PORT STATEDESCRIPTION
DisabledSTP is disabled (default).
BlockingOnly configuration and management BPDUs are received and processed.
ListeningAll BPDUs are received and processed.
LearningAll BPDUs are received and processed. Information frames are submitted to the
ForwardingAll BPDUs are received and processed. All information frames are received and
learning process but not forwarded.
forwarded.
5.2.4 STP Status
View current STP information in the STP Status screen. Click Status and then STP Status.
Select a switch from the device list located on the left-hand side of the screen. The STP status
displays in the table.
Figure 22 View: STP Status
The following table describes the labels in this screen.
STP This field displays Running if STP is activated; otherwise, it displays Down.
BridgeRoot refers to the base of the spanning tree (the root bridge).
Bridge IDThis is the unique identifier for this bridge, consisting of bridge priority plus MAC
address.
Hello Time
(second)
Max Age (second) This is the maximum time (in seconds) a switch can wait without receiving a
Forwarding Delay
(second)
Cost to BridgeThis is the path cost from the root port on this switch to the root switch.
Port IDThis is the priority and number of the port on the switch through which this switch
Topology Changed
Times
Time Since Last
Change
PollingThe text box displays how often (in seconds) this screen refreshes. You may
CloseClick Close to close the screen.
This is the time interval (in seconds) at which the root device transmits a
configuration message. The root bridge determines Hello Time, Max Age and
Forwarding Delay
configuration message before attempting to reconfigure.
This is the time (in seconds) the root switch will wait before changing states (that
is, listening to learning to forwarding).
must communicate with the root of the spanning tree.
This is the number of times the spanning tree has been reconfigured.
This is the time since the spanning tree was last reconfigured.
change the refresh interval by typing a new number in the text box and then
clicking the Apply button.
5.3 VLAN Status
Follow the steps below to view the VLAN status of a switch.
1 Click View and then VLAN Status.
2 Choose a switch from the list located on the left-hand side of the screen.
The following table describes the labels in this screen.
Table 20 View: VLAN Status
LABELDESCRIPTION
VLAN IDThis field displays the identification number of the VLAN.
NameThis field displays a unique number for identification purposes.
Elapsed TimeThis field displays the time since the VLAN was created.
StatusThis field displays Active if the VLAN is active and will remain so after the next reset
Port ListThis table displays all available ports that are participating in a VLAN. A tagged port is
PollingThe text box displays how often (in seconds) this screen refreshes. You may change
CloseClick Close to close the screen.
5.4 Port Status
of the device. This field displays GVRP if the VLAN is active and will remain so until
removed by GVRP. This field is other if the VLAN is active, but is not permanent or
created by GVRP.
marked T while an untagged port is marked U.
the refresh interval by typing a new number in the text box and then clicking the Apply
button.
Follow the steps below to view the port status of a switch.
1 Click View and then Port Status to display the following screen.
2 To view the port status of a switch choose a switch from the list located on the left-hand
The following table describes the labels in this screen.
Table 21 View: Port Status
LABELDESCRIPTION
PortThis identifies the Ethernet port.
Link SpeedThis field displays the speed (either 10M for 10Mbps, 100M for 100Mbps or 1000M
Stat eThis field displays the STP state of the port. See the Spanning Tree Protocol
LACPThis field displays whether LACP is activated.
PDThis field displays the power device (PD) module status on the switch. If N/A is
TxPktsThis field shows the number of transmitted frames on this port.
RxPktsThis field shows the number of received frames on this port.
ErrorsThis field shows the number of received errors on this port.
PollingThe text box displays how often (in seconds) this screen refreshes. You may
CloseClick Close to close the screen.
for 1000Mbps).
chapter for details on STP port states.
displayed, the switch does not have a PD.
This field displays On if the switch has a PD and it is in use.
This field displays Off if the switch has a PD, but it is not in use.
change the refresh interval by typing a new number in the text box and then clicking
the Apply button.
Use the following screens to view a table of MAC address entries or to view a table of IP
address mappings.
5.5.1 802.1D: MAC Table
The MAC table shows how frames are forwarded or filtered across the switch’s ports. It shows
what device MAC address, belonging to what VLAN group (if any) is forwarded to which
port(s) and whether the MAC address is dynamic (learned by the switch) or static (manually
entered in Static MAC Forwarding).
The switch uses the Filtering Database to determine how to forward frames. See the following
figure.
1 The switch examines a received frame and learns the port on which this source MAC
address came.
2 The switch checks to see if the frame's destination MAC address matches a source MAC
address already learned in the Filtering Database.
•If the switch has already learned the port for this MAC address, then it forwards
the frame to that port.
•If the switch has not already learned the port for this MAC address, then the frame
is flooded to all ports. Too much port flooding leads to network congestion.
•If the switch has already learned the port for this MAC address, but the destination
port is the same as the port it came in on, then it filters the frame.
Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol address (IP
address) to a physical machine address, also known as a Media Access Control or MAC
address, on the local area network.
An IP (version 4) address is 32 bits long. In an Ethernet LAN, MAC addresses are 48 bits
long. The ARP Table maintains an association between each MAC address and its
corresponding IP address.
5.5.4 How ARP Works
When an incoming packet destined for a host device on a local area network arrives at the
switch, the switch's ARP program looks in the ARP table and, if it finds the address, sends it to
the device.
If no entry is found for the IP address, ARP broadcasts the request to all the devices on the
LAN. The switch fills in its own MAC and IP address in the sender address fields, and puts the
known IP address of the target in the target IP address field. In addition, the switch puts all
ones in the target MAC field (FF.FF.FF.FF.FF.FF is the Ethernet broadcast address). The
replying device (which is either the IP address of the device being sought or the router that
knows the way) replaces the broadcast address with the target's MAC address, swaps the
sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP
updates the ARP Table for future reference and then sends the packet to the MAC address that
replied.
5.5.5 View the ARP Table
Follow the steps below to view the ARP table.
1 Click View and then 802.1d.
2 To view the ARP table of a switch choose a switch from the list located on the left-hand
The following table describes the labels in this screen.
Table 23 View: 802.1d: ARP Table
LABELDESCRIPTION
IndexThis is the ARP table entry number.
IP AddressThis is the learned IP address of a device connected to a switch port with
MAC AddressThis is the MAC address of the device with corresponding IP address above.
TypeThis shows whether the MAC address is dynamic (learned by the switch) or static
PollingThe text box displays how often (in seconds) this screen refreshes. You may change
CloseClick Close to close the screen.
corresponding MAC address below.
(manually entered in the Static MAC Forwarding screen).
the refresh interval by typing a new number in the text box and then clicking the Apply
button.
5.6 Multicast Status
View the IGMP multicast group membership information in the Multicast Status screen.
Click View and Multicast Status to display the screen as shown. Select a switch model in the
device list to display the multicast group membership information.
The following table describes the labels in this screen.
Table 24 View: Multicast Status
LABELDESCRIPTION
IndexThis field displays the index number.
VIDThis field displays the multicast VLAN ID.
PortThis field displays the port number(s) that belongs to the multicast group.
Multicast GroupThis field displays the multicast group address.
59 Chapter 5 View
This chapter describes how to configure VLAN, IGMP filtering and multicast templates.
6.1 Template Overview
A template is a pre-configured set of configuration settings. Templates allow you to configure
device VLANs efficiently. The template can then be uploaded to one or more devices thus
removing the need to configure the VLAN settings for each device. See the VLAN
Configuration chapter for more information on the template upload.
The following table describes the labels in this screen.
Table 25 Template: VLAN
LABELDESCRIPTION
Device TypeSelect a device from the drop-down list box to view the device’s VLAN configuration.
VLAN Identity
VLAN IDEnter a unique number to identify the VLAN.
VLAN Name Enter a descriptive name for identification purposes.
Egress PortsA port that is in the egress list in a VLAN. Only select this if the subscriber's DSL
modem or router supports IEEE 802.1Q VLAN.
Select the ports which you want to be egress ports from the list provided.
Forbidden Ports A port that is blocked from joining a VLAN group. No frames are transmitted through
this port.
A forbidden port cannot be an egress port and cannot add tags to outgoing traffic.
Select the ports which you want to be forbidden ports from the list provided.
UntagA port that does not tag all outgoing frames transmitted.
An egress port can be untagged.
Select the ports which you want to be untagged ports from the list provided.
NewClick New to create a new VLAN. You must enter a VLAN ID and a VLAN Name to
create a new VLAN. The new VLAN and name is displayed in the left-hand column in
this screen.
DeleteClick on a VLAN in the left-hand column of this screen and then click the Delete
button to remove it from the VLAN template.
ModifyClick on a VLAN in the left-hand column of this screen. Change the VLAN Name or
change the configuration of the egress, forbidden and untagged ports. Click the
Modify button to save the changes to the switch.
If you want to change the VLAN ID of a VLAN configuration, you can only delete the
VLAN configuration or create a new VLAN configuration using a different VLAN ID.
Port ListClick on a port in the Egress Ports list to add the selected port to the port list. If a
CloseClick Close to close the screen.
port is not selected from any of the three port lists, then it is a normal tagged port.
This fields displays all available ports that are participating in a VLAN. A tagged port
is marked T while an untagged port is marked U.
6.3 IGMP Filter Template
Templates (also know as profiles) allow you to configure device IGMP filter settings
efficiently. The template can then be uploaded to one or more devices thus removing the need
to configure the IGMP filter settings for each device.
With the IGMP filter feature, you can limit the number of IGMP groups a subscriber on a port
can join. This allows you to control the distribution of multicast services (such as content
information distribution) based on service plans and types of subscription.
You can set the device to filter the multicast group join reports on a per-port basis by
configuring an IGMP filtering template and associating the profile to a port.
IGMP filter templates allow you to control access to IGMP multicast groups. This allows you
to have a service available to a specific IGMP multicast group. You can configure an IGMP
filter template for an IGMP multicast group that has access to a service (like a SIP server for
example).
6.3.1 IP Multicast Addresses
In IPv4, a multicast address allows a device to send packets to a specific group of hosts
(multicast group) in a different subnetwork. A multicast IP address represents a traffic
receiving group, not individual receiving devices. IP addresses in the Class D range (224.0.0.0
to 239.255.255.255) are used for IP multicasting. Certain IP multicast numbers are reserved by
IANA for special purposes (see the IANA web site for more information).
6.3.2 Configuring an IGMP Filter Template
Click Templa te and then click IGMP Filtering Template to display the screen as shown.
Figure 30 Template: IGMP Filter
The following table describes the labels in this screen.
Table 26 Template: IGMP Filter
LABELDESCRIPTION
No.This field displays the index number.
IGMP Filter
Name
New/AddClick New/Add to create an IGMP filter profile.
DeleteClick Delete to remove one or more selected IGMP filter profiles.
IGMP Filter NameType a name (up to 31 printable characters) to identify the IGMP filter profile.
New/AddClick New/Add to create a new IGMP filter template.
DeleteClick Delete to remove the selected IGMP filter template.
Modify Click Modify to change the settings of the selected IGMP filter template.
Start AddressEnter the starting multicast IP address for a range of multicast IP addresses to
which you want this IGMP filter profile to allow access.
End AddressEnter the ending multicast IP address for a range of IP addresses to which you
want this IGMP filter profile to allow access.
If you want to add a single multicast IP address, enter it in both the Start IP and
End IP fields.
IndexThis is the number of the IGMP filter profile. Double-click a profile’s index number
to edit the profile.
Start AddressThis field displays the starting multicast IP address for a range of multicast IP
addresses to which you want this IGMP filter profile to allow access.
End AddressThis field displays the ending multicast IP address for a range of IP addresses to
CloseClick Close to close this screen.
which you want this IGMP filter profile to allow access.
6.4 Static Multicast Group Template
Use the static multicast filter to allow incoming frames based on multicast MAC address(es)
that you specify. This feature can be used in conjunction with IGMP snooping to allow
multicast MAC address(es) that are not learned by IGMP snooping. Use the static multicast
filter to pass routing protocols, such as RIP and OSPF.
A static multicast group template allows you to configure multicast filters efficiently. The
template can then be uploaded to one or more devices thus removing the need to configure the
static multicast filter settings for each device.
Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender to 1
recipient) or Broadcast (1 sender to everybody on the network). Multicast delivers IP packets
to just a group of hosts on the network.
IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish
membership in a multicast group - it is not used to carry user data. Refer to RFC 1112 and RFC
2236 for information on IGMP versions 1 and 2 respectively.
You can set the switch to forward multicast data to specific port(s). This is essential for
sending multicast traffic to hosts that cannot report their membership with IGMP.
All Ethernet devices must have a unique MAC address to communicate with one another.
Device such as routers and switches on the LAN keeps a table of MAC-IP address mappings.
When a packet is received, the destination IP address is looked up in the address mapping table
and the packet is forwarded to the intended Ethernet device. IP multicast packets are in the
Class D group addresses, thus an IP multicast address does not correspond to a unique
Ethernet device.
The IANA has reserved a range of address (01:00:5e:00:00:00 to 01:00:5e:7f:ff:ff in
hexadecimal notation) for multicasting. This range gives 23 usable bits. The IP-MAC
multicast address mapping is done by copying the lower-order 23-bit of a Class D address to
the lower-order 23-bit of the MAC multicast address.
The following figure shows an example.
Figure 32 Multicast MAC-IP Address Mapping Example
Since 32 Class D addresses are mapped to the same multicast MAC address, filtering (by
checking the destination IP address) is recommended on the Ethernet devices to reduce
excessive multicast packets.
6.4.2 Static Multicast Group Template Screen
Click Templa te and then click Static Multicast Group Template to display the screen as
shown.
IGMP FilteringThis field displays the name of the IGMP filtering profile to use for this port.
CloseClick Close to close this screen.
6.4.3 New Multicast Template Screen
To create a new multicast template, click New in the Multicast Te mp late screen. A screen
displays as shown.
Figure 34 Template: New Multicast
The following table describes the labels in this screen.
Table 29 Template: New Multicast
LABELDESCRIPTION
Profile NameEnter a descriptive name for the new multicast template.
Port This field displays the port number.
Immed. LeaveSpecify whether the switch is to remove this port from the multicast tree when an
IGMP version 2 leave message is received on this port.
Select Tru e from the drop-down list box to activate the immediate leave feature.
Select False to disable this feature.
Group LimitSelect True to limit the number of multicast groups this port is allowed to join. Once a
port is registered in the specified number of multicast groups, any new IGMP join
report frame(s) is dropped on this port.
Select False to disable this feature.
Max. Group
Number
IGMP FilterSelect the name of the IGMP filtering profile to use for this port.
67 Chapter 6 Template
Enter a number to limit the number of multicast groups this port is allowed to join.
Once a port is registered in the specified number of multicast groups, any new IGMP
join report frame(s) is dropped on this port.
This chapter shows you how to use the Provisioning screens to apply templates.
7.1 Provisioning Overview
After you have created an IGMP filter profile (or template) in the Template screens, you can
use the Provisioning screens to apply or delete IGMP filter profiles to or from a device.
Note: You must first create IGMP filtering templates before you can apply them
using the Provisioning screen. Refer to the chapter on creating templates
for more information.
Non-unicast PktsSelect this option to show the total number of good non-unicast packets received
or transmitted that were dropped.
Discard PktsSelect this option to show the total number of packets received or transmitted that
were dropped.
Error PktsSelect this option to show the total number of error packets received or
transmitted.
Multicast PktsSelect this option to show the total number of good multicast packets received or
transmitted.
Broadcast PktsSelect this option to show the total number of good broadcast packets received or
HC-Unicast PktsSelect this option to show the number of unicast packets (High Capacity (HC) 64 ~
HC-Multicast PktsSelect this option to show the number of multicast packets (High Capacity (HC) 64
HC-Broadcast Pkts Select this option to show the number of broadcast packets (High Capacity (HC)
GraphClick the Graph button to create a graph based on the above selections.
TableClick the Tab le button to create a table based on the above selections.
Close Click Close to close the screen.
transmitted.
1518 octets long) dropped because they either had a bad Frame Check Sequence
(FCS) or non-integer number of octets (alignment error).
~ 1518 octets long) dropped because they either had a bad Frame Check
Sequence (FCS) or non-integer number of octets (alignment error).
64 ~ 1518 octets long) dropped because they either had a bad Frame Check
Sequence (FCS) or non-integer number of octets (alignment error).
8.2 Table Menu Bar Icons
The following figure displays the table menu bar icons. These icons are common to all screens
that display information in tabular format.
Figure 42 Table Menu Bar Icons
Edit Short Search Edit SNMPc
Controls Names Entry Help
Pause Switch Show Save to Poll
Polling Axis Graph File Interval
75 Chapter 8 Performance
8.2.1 Editing a Table Entry
Note: You can edit a table entry in all screens that display information in tabular
format.
In any tabulated screen display, click the Edit icon in the menu bar icon to display the
Edit Table Entry screen and edit any field in a table. There is a set of variable names, value
and set button controls that operate on the fields of the selected table. There is also a set of
function control buttons on the right. For tables that have more than ten entries, the Edit Table Entry screen supports multiple pages.
Figure 43 Edit Table Entry
Variable Name Variable Values Variable Set Button Previous and Next Page Buttons
The following table describes the labels in this screen.
Table 31 Edit Table Entry
COMMANDDESCRIPTION
Variable NamesThe first vertical column contains the variable names; these are the names of fields
in the selected table. These names are set by SNMPc and cannot be changed.
Some tables have variable names with an asterisk to the right of the name. These
variables are used as indices into the table. All index variables must be specified to
perform a Set operation.
Var iab le Valu esThe second vertical column contains the variable values in pull down list boxes. You
Variable Set
Button
can change the value by typing into the pull down edit box. If the variable has integer
aliases defined in the MIB, you can select an alias by clicking on the down arrow and
selecting an item from the drop down list. You must enter the variable value in the
proper format. Use the expand button (see next section) to view the variable type.
Each variable value has a small Set button to the right. Click this Set button to
perform an SNMP set on only one variable. Set buttons are grayed for variables that
are read-only.
ExpandClick the Expand button to expand the view of the active variable value edit box.
FirstClick the First button to obtain the first entry of the table from the node. The variable
GetClick the Get button to obtain the selected table entry. Enter all of the index values to
NextClick the Next button to obtain the next entry of the table from the node, using an
StopClick the Stop button to abort the current SNMP operation. This button can be used
Set AllClick the Set All button to set all writable variable values to the node. You must enter
DoneClick this button when you’re done editing this dialog box.
HelpClick this button for online help.
Each page shows up to ten variables. The page number and total number of pages
are displayed in the top right corner. Use the >> button to move to the next page and
click the << button to move to the previous page.
First click on the edit box, then select the Expand button.
values will be updated. You do not need to enter index values - they will be ignored.
select a table entry. If you have already displayed an entry, and perhaps modified the
value boxes, you can Click the Get button to refresh the variable values.
SNMP GetNext operation. The variable values are updated. If there are no more
entries in the table, a message is displayed. You can specify a starting point for the
GetNext by entering index values. You do not need to enter all index values, but if
you enter the Nth index value, you must also enter the 1st through (N-1)th index
values.
to stop a command when a node is not responding and you don't want to wait for the
timeout period.
all of the index values (those with an asterisk to the right of the variable name) to
select the table entry. If you do not know the proper index values, you can first find
the entry you want to change by using the First and Get, Next buttons. Some nodes
do not allow set operations to all variables that are defined as writable in the MIB.
For these nodes, you will have to individually set table entry variables using the
variable Set buttons.
Note: You can only use the variable Set button (via the EMS) to update system
contact, system name, system location and the administrative status of each
port.
8.2.2 Expand Dialog Box
In the Edit Table Entry screen click the Expand button to expand the view of the active
variable value edit box. First click on the edit box, then click Expand.
The Expand screen shows the variable value in a larger edit box, so you can more easily enter
a long value. It also shows the variable type and a description from the MIB source file.
Possible variable types are shown in the following table.
Table 32 Variable Types
TYPEDESCRIPTION
NumberThis can be an INTEGER, COUNTER, GAUGE or Time Ticks. Data is normally represented
HexArrOCTET PRIM TYPE. Data is formatted as a list of two digit hexadecimal numbers,
ObjIDOBJECT IDENTIFIER. Data is formatted in MIB dot format, optionally with a leading text
StringThis is OCTET PRIM TYPE with printable (ASCII string) data (DisplayString).
IP AddrIP ADDRESS PRIM TYPE in dotted decimal notation, for example, 128.9.118.0.
as a decimal number. However, in cases where INTEGER aliases are defined in the MIB,
an ASCII word will be displayed. For example, the value for ifOperStatus is displayed as UP
or DOWN.
representing one byte each, and separated by a single space, for example 22 3E 44 A1 10.
identifier, for example sysObjectID.0 or 1.3.6.1.2.1.1.2.0.
8.3 Graph Menu Bar Icons
These graphical menu bar icons are common to all screens that display information in
graphical format.
Restart Save to Bar Poll Paging Scroll
Graph File Chart Interval Controls Controls
Pause Line Pie Distribution Vertical
Graph Graph Chart Scale
8.3.1 Graph Styles
Use one of the style buttons to change the graph style to one of the following:
Table 33 Edit Table Entry
STYLEDESCRIPTION
LineEach variable is displayed as a line, with time as the horizontal axis. The vertical axis
represents the size of each polled value for each poll interval.
BarThe cumulative average value for each variable is displayed as a vertical bar.
PieAll variables are displayed as relative sized portions of a pie diagram. The entire display
represents a single poll interval.
DistributionEach variable is displayed as a stacked vertical bar. Each segment of the bar represents
the amount of time that the variable value is within a certain range (as a percent). The
legend on the right side of the display shows the corresponding range for each color. The
entire display represents a single poll interval.
8.3.2 Chart Format Display Variable
Choose which variables to display in chart format by doing one of the following:
1 Click a variable cell in a table and click the bar chart icon.
2 Display the chart menu and then deselect variables (all are displayed by default).
3 Right-click a variable’s cell and select Properties.
Alarm TypeSelect the type of logs from the drop-down list box. Choices are All,
Communication, QualityOfService, ProcessingError, Equipment and
Environmental.
Select All for system event logs generated by all alarm types.
Select Communication for transmission and signal logs.
Select QualityOfService for performance logs.
Select Processing Error for software and configuration problem logs.
Select Equipment for hardware-related logs.
Select Environmental for environmental logs.
See the appendix for a more detailed list of possible alarm causes.
SeveritySelect the severity level of the logs you want to display from the drop-down list box.
The choices and associated colors are as follows:
•Critical - Red
•Major - Orange
•Minor - Yellow
•Information - Blue
•Normal - Green
Sorted bySelect Log Time to sort event logs by the time at which they were generated or
Date / ToSpecify the time range to display the event logs.
ApplyClick Apply to display event logs generated within the specified time period.
Alarm
IndexThis field displays the index number of the event logs.
AcknowledgeThis field displays whether a log has been acknowledged so that EMS users will
TypeThis field displays the type of the event log.
SeverityThis field displays the severity of the event log.
Device NameThis field displays the name of the device on which the event log was generated.
PortThis field displays the port number on which the event log was generated.
Date TimeThis field displays the date and time when the event log was generated.
DescriptionThis field displays some information about the event log.
AcknowledgeClick Acknowledge to acknowledge any selected log messages.
DeleteClick Delete to remove the selected log.
CloseClick Close to close this screen.
select Device Name to sort event logs by the device from which they were
generated.
know when a log has been dealt with by an administrator.
9.2 Loopback Test
Follow the steps below to perform an internal loopback test.
1 Click Fault and then Loopback Test.
2 Choose a switch from the list located on the left-hand side of the screen.
This chapter tells you how to backup and restore your configuration file as well as upload new
firmware and configuration files.
10.1 Firmware Upgrade
You must be logged in with system administrator rights to use this function.
Note: Do NOT turn off the switch during the updating process, as it may corrupt the
firmware and make the selected switch unusable.
10.1.1 Procedure to Update Firmware
Maintenance
You can perform firmware upgrade on all switches of the same type simultaneously on
the EMS. To update firmware, first download the latest firmware, then unzip and store it
on your computer. You can use this EMS FTP client to connect to a selected switch.
Note: Do NOT turn off the switch during the updating process, as it may corrupt the
firmware and make your switch unusable.
1 Click Maintenance and then Firmware Upgrade.
2 Select a device type from the Device Type drop-down list box.
3 The list displays the switches of the selected type. Select a switch or multiple switches on
which you want to upgrade the firmware.
4 Type the path and file name of the firmware file you wish to upload to the switch in the
FW Image text box or click Browse to locate it. After you have specified the file, click
Apply.
Directory/File NameType the path and file name of the configuration file you wish to restore to the
Save running-config to
configuration
BackupClick the Backup radio button to transfer the configuration file from your switch
RestoreClick the Restore radio button to transfer the configuration file from your
ApplyClick Apply to backup or restore the switch(es) configuration file.
CloseClick Close to close this screen.
switch or backup to your computer in the Directory / File Name text box or
click Browse to locate it.
Select the Save running-config to configuration text box to save the most
recently updated configuration to a file specified in the Directory/File Name
field.
to a computer.
computer to a switch.
10.4 Load Factory Default
Follow the steps below to reset a switch configuration to the factory defaults.
1 Click Maintenance and then Load Factory Default.
2 Select a switch from the list of devices shown.
3 Click Apply to clear all configuration information and return the switch to the factory
This takes up to two minutes. If you want to access the switch web configurator again,
you may need to change the IP address of your computer to be in the same subnet as that
of the default switch IP address.
4 Click Close to close this screen.
Figure 57 Maintenance: Load Factory Defaults
10.5 Scheduled Network Element Configuration Backup
Perform configuration backups according to a schedule. Set the frequency, time and date of the
backup and the location where you want to backup the configuration file.
Figure 58 Maintenance: Scheduled NE Config Backup
The following table describes the labels in this screen.
This chapter shows you how to access a switch via Telnet or web configurator directly through
the EMS. You may need to do this to test the switch network connection for example.
11.1 Accessing the Switch
Access the switch remotely via Telnet or web browser.
Note: When you access a switch via Telnet or the web configurator, you CANNOT
Telnet is the login and terminal emulation protocol common on the Internet and in UNIX
environments. It operates over TCP/IP networks. Its primary function is to allow users to log
into remote host systems.
The administrator uses Telnet from a computer on a remote network to access the switch. You
can use remote Telnet access as shown next.
1 Select a switch from the list of devices shown in the Device List Panel.
2 Click Tool and then Tel net to open a console session for Telnet access to the switch.
3 Type the switch user name and password to access the switch command line prompt.
Figure 60 Telnet
4 Refer to the switch User’s Guide for information on the commands used in this screen.
This chapter introduces the device configuration menus.
12.1 Device Menu Summary
To select a device configuration menu, right-click on a device in the Device List Panel.
Figure 63 Device Panel List Menus
CHAPTER 12
12.2 Property Configuration
See Section 4.1.2 on page 45 for information on the Edit Device screen.
12.3 Introducing the Device Configuration Window
The following example screen displays the main features used to configure EMS-managed
devices. See the individual screen selections for details on switch feature configuration.
The following table describes the elements in this screen.
Table 39 Configuration Window
LABELDESCRIPTION
1Device PanelThis panel displays all active devices (of the same type) currently managed by
2Port List PanelThis field displays a list of switch ports. This list displays in the Ethernet Port
3Copy to..Click the Copy to.. button to copy the configuration from the switch that you are
4Configuration
Panel
5CloseClick Close to close a configuration screen. If you close a screen without first
the EMS.
Configuration screens only.
To make configuration changes to each port or ports, select a port number or
multiple port numbers (by pressing the [CTRL] key and clicking at the same
time) in the Port List Panel.
currently configuring to the port(s) on the same switch or other switch(es). Port
configurations can also be copied to other device ports in the Ethernet Port
Configuration screens.
Use this panel to make configuration changes to a device based on a port or
multiple ports selected in the Port List Panel.
If the screen does not have a Port List Panel, then use this panel to make
configuration changes to a device selected in the Device Panel.
Click Apply to save configuration changes.
clicking Apply, configuration changes will not be saved.
12.3.1 Port List Multiple Port Configuration
Configure more than one port at the same time by pressing the [CTRL] key and clicking at the
same time in the Port List Panel.