ZyXEL NetAtlas Enterprise User Guide
NetAtlas Enterprise
Ethernet Switch Manager
User’s Guide
Version 1.01
9/2005
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Copyright
Copyright © 2005 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
Copyright 2
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Federal Communications
Commission (FCC) Interference
Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Certifications
Go to www.zyxel.com
1 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
2 Select the certification you wish to view from this page.
3 Federal Communications Commission (FCC) Interference Statement
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.
• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.
• If you wall mount your device, make sure that no electrical, gas or water pipes will be
damaged.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Make sure to connect the cables to the correct ports.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.
Safety Warnings 4
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
5 ZyXEL Limited Warranty
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
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sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com
info@cz.zyxel.com +420 241 091 350 www.zyxel.cz ZyXEL Communications
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support@zyxel.de +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.
sales@zyxel.de +49-2405-6909-99
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+1-714-632-0882
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
support@zyxel.no +47 22 80 61 80 www.zyxel.no Z y X E L C o m m u n i c a t i o n s A / S
sales@zyxel.no +47 22 80 61 81
support@zyxel.es +34 902 195 420 www.zyxel.es Z y X E L C o m m u ni c a t i o n s
sales@zyxel.es +34 913 005 345
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sales@zyxel.se +46 31 744 7701
A
WEB SITE
www.europe.zyxel.com
ftp.europe.zyxel.com
www.us.zyxel.com ZyXEL Communications Inc.
REGULAR MAIL
ZyXEL Communications Corp.
6 Innovation Road II
Sc ien ce P ar k
Hsinchu 300
Ta iw a n
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Customer Support 6
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
METHOD
LOCATION
UNITED KINGDOM
SUPPORT E-MAIL TELEPHONE
SALES E-MAIL FAX FTP SITE
support@zyxel.co.uk +44 (0) 8702 909090 www.zyxel.co.uk ZyXEL Communications UK
sales@zyxel.co.uk +44 (0) 8702 909091
0906 7370001(UK
only)
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WEB SITE
ftp.zyxel.co.uk
a. “+” is the (prefix) number you enter to make an international telephone call.
REGULAR MAIL
Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)
7 Customer Support
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table of Contents
Copyright .................................................................................................................. 2
Federal Communications Commission (FCC) Interference Statement ............... 3
Safety Warnings ....................................................................................................... 4
ZyXEL Limited Warranty.......................................................................................... 5
Customer Support.................................................................................................... 6
Table of Contents ..................................................................................................... 8
List of Figures ........................................................................................................ 14
List of Tables .......................................................................................................... 18
Preface .................................................................................................................... 22
Chapter 1
Introduction ............................................................................................................24
1.1 EMS Overview ...................................................................................................24
1.1.1 SNMPc Network Manager ........................................................................24
1.2 System Requirements ........................................................................................24
1.2.1 Device Firmware Versions Supported ......................................................25
1.3 EMS Installation .................................................................................................25
1.4 Accessing NetAtlas ............................................................................................25
Chapter 2
Switch Manager......................................................................................................28
2.1 Switch Manager Overview .................................................................................28
2.2 Access Log .........................................................................................................29
2.3 Database Management ......................................................................................30
2.3.1 Filename Convention ................................................................................30
2.3.2 Database Backup and Restore .................................................................30
2.3.3 Database Log Storage Configuration ........................................................31
2.3.4 Database Scheduled Backup Configuration .............................................32
2.4 Accessing the EMS Main Screen .......................................................................33
Chapter 3
EMS Main Window.................................................................................................. 36
3.1 Introducing the EMS Main Window ....................................................................36
Table of Contents 8
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
3.2 Device Icon Colors .............................................................................................37
3.3 System Message Panel Alarm Status ................................................................37
3.4 System Message Panel Port Status ...................................................................38
3.5 Menu Shortcut Buttons .......................................................................................38
3.6 EMS Main Menu Summary ................................................................................39
3.7 Common EMS Command Buttons .....................................................................41
3.8 View the Switch ..................................................................................................41
3.9 Switch Information .............................................................................................41
3.10 Configuration Save ...........................................................................................42
Chapter 4
Map .......................................................................................................................... 44
4.1 Submap and Device Mapping ............................................................................44
4.1.1 Adding a Submap or Device .....................................................................44
4.1.2 Edit a Node ...............................................................................................45
4.1.3 Find an Object ..........................................................................................46
4.1.4 Delete a Submap ......................................................................................46
4.1.5 Delete a Device ........................................................................................47
4.2 Exit .....................................................................................................................47
Chapter 5
View ......................................................................................................................... 48
5.1 Hardware Status .................................................................................................48
5.2 Spanning Tree Protocol (STP) ...........................................................................50
5.2.1 STP Terminology ......................................................................................50
5.2.2 How STP Works .......................................................................................50
5.2.3 STP Port States ........................................................................................51
5.2.4 STP Status ................................................................................................51
5.3 VLAN Status .......................................................................................................52
5.4 Port Status ..........................................................................................................53
5.5 802.1D ................................................................................................................55
5.5.1 802.1D: MAC Table ...................................................................................55
5.5.2 View the MAC Table .................................................................................55
5.5.3 802.1D: ARP Table ...................................................................................57
5.5.4 How ARP Works .......................................................................................57
5.5.5 View the ARP Table ..................................................................................57
5.6 Multicast Status ..................................................................................................58
Chapter 6
Template.................................................................................................................60
6.1 Template Overview .............................................................................................60
6.2 VLAN Template ..................................................................................................60
6.3 IGMP Filter Template .........................................................................................61
9 Table of Contents
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
6.3.1 IP Multicast Addresses .............................................................................62
6.3.2 Configuring an IGMP Filter Template ........................................................62
6.3.3 New IGMP Filter Template Screen ...........................................................63
6.4 Static Multicast Group Template .........................................................................64
6.4.1 Multicast MAC Address ............................................................................65
6.4.2 Static Multicast Group Template Screen ...................................................65
6.4.3 New Multicast Template Screen ...............................................................67
Chapter 7
Provisioning ........................................................................................................... 70
7.1 Provisioning Overview ........................................................................................70
7.2 Applying an IGMP Filter Profile ..........................................................................70
7.3 Removing an IGMP Filter Profile ........................................................................72
Chapter 8
Performance ...........................................................................................................74
8.1 Interface Performance ........................................................................................74
8.2 Table Menu Bar Icons ........................................................................................75
8.2.1 Editing a Table Entry .................................................................................76
8.2.2 Expand Dialog Box ...................................................................................77
8.3 Graph Menu Bar Icons .......................................................................................78
8.3.1 Graph Styles .............................................................................................79
8.3.2 Chart Format Display Variable ..................................................................79
8.3.3 Graph Labels ............................................................................................80
Chapter 9
Fault......................................................................................................................... 82
9.1 Event Log ...........................................................................................................82
9.2 Loopback Test ....................................................................................................83
Chapter 10
Maintenance ........................................................................................................... 86
10.1 Firmware Upgrade ...........................................................................................86
10.1.1 Procedure to Update Firmware ...............................................................86
10.2 Device Reset ....................................................................................................87
10.3 Network Element Configuration Backup and Restore ......................................88
10.4 Load Factory Default ........................................................................................89
10.5 Scheduled Network Element Configuration Backup ........................................90
10.5.1 Scheduled Network Element Configuration Backup Add ........................91
10.5.2 Scheduled Network Element Configuration Backup Remove .................92
Table of Contents 10
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Chapter 11
Tools ........................................................................................................................ 94
11.1 Accessing the Switch .......................................................................................94
11.1.1 Telnet ......................................................................................................94
11.1.2 Web Access ............................................................................................95
11.2 Ping ..................................................................................................................95
Chapter 12
Device Menu Overview .......................................................................................... 98
12.1 Device Menu Summary ....................................................................................98
12.2 Property Configuration .....................................................................................98
12.3 Introducing the Device Configuration Window .................................................98
12.3.1 Port List Multiple Port Configuration .......................................................99
12.3.2 The Copy to.. Button .............................................................................100
Chapter 13
System Configuration..........................................................................................104
13.1 System Info ....................................................................................................104
13.2 SNMP .............................................................................................................104
13.2.1 Configuring SNMP ................................................................................105
13.3 Remote Management .....................................................................................106
13.4 Time Setup .....................................................................................................108
Chapter 14
Switch Configuration ........................................................................................... 110
14.1 Switch Setup .................................................................................................. 110
14.2 Priority Queue ................................................................................................ 113
14.3 STP Configuration .......................................................................................... 114
14.4 Link Aggregation ............................................................................................115
14.4.1 Dynamic Link Aggregation ....................................................................116
14.4.2 Link Aggregation ID .............................................................................. 116
14.4.3 Configuring Link Aggregation ...............................................................117
14.4.4 DHCP Relay ......................................................................................... 117
14.4.5 DHCP Relay Agent Information ............................................................ 118
14.5 GARP Timer ...................................................................................................119
14.6 RADIUS ..........................................................................................................120
14.6.1 Introduction to Authentication ...............................................................120
14.6.2 Configuring RADIUS .............................................................................120
14.7 Filtering ..........................................................................................................121
14.7.1 Creating a New Filter ............................................................................122
14.8 MAC Forwarding ............................................................................................123
14.8.1 Configuring Static MAC Forwarding ......................................................123
14.9 Mirroring .........................................................................................................125
11 Table of Contents
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
14.10 DSCP ...........................................................................................................126
Chapter 15
VLAN ..................................................................................................................... 128
15.1 Introduction to VLANs ....................................................................................128
15.2 Configuring 802.1Q VLAN ..............................................................................128
15.2.1 Modify an 802.1Q VLAN .......................................................................130
15.2.2 Removing a VLAN ................................................................................131
15.3 Introduction to Port-based VLANs ..................................................................132
15.3.1 Configuring Port Based VLAN ..............................................................132
Chapter 16
Ethernet Port Configuration................................................................................ 134
16.1 Overview ........................................................................................................134
16.2 Port Setup ......................................................................................................134
16.3 Port VLAN ......................................................................................................137
16.3.1 Configuring Port VLAN .........................................................................137
16.4 Port Link Aggregation .....................................................................................138
16.5 Port STP .........................................................................................................138
16.6 Bandwidth Control ..........................................................................................139
16.7 Broadcast Storm Control ................................................................................141
16.8 DiffServ ..........................................................................................................142
16.9 Port 802.1x .....................................................................................................143
16.10 Port Security .................................................................................................144
16.10.1 Configuring Port Security ....................................................................144
16.11 Port Mirroring ................................................................................................145
16.12 VLAN Stacking .............................................................................................146
16.13 Queue Method .............................................................................................147
Chapter 17
Routing Configuration ......................................................................................... 150
17.1 Static Route ....................................................................................................150
17.1.1 Configuring Static Routing ....................................................................150
17.1.2 Add or Modify a Static Route ................................................................151
Chapter 18
Multicast Configuration ....................................................................................... 154
18.1 Overview ........................................................................................................154
18.1.1 IGMP Snooping ...................................................................................154
18.2 Multicast Setting .............................................................................................154
18.2.1 Changing the Port Multicast Settings ....................................................156
18.2.2 Applying a Multicast Template ..............................................................156
18.2.3 Displaying IGMP Filter Profile ...............................................................157
Table of Contents 12
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
18.3 MVR ...............................................................................................................158
18.3.1 Types of MVR Ports ..............................................................................159
18.3.2 MVR Modes ..........................................................................................159
18.3.3 Viewing MVR Settings ..........................................................................159
18.3.4 Creating a New Multicast VLAN ...........................................................161
18.3.5 Creating a New MVR Group .................................................................162
Chapter 19
Troubleshooting ...................................................................................................166
19.1 Installation Problems ......................................................................................166
19.2 Problems Accessing the EMS ........................................................................166
19.3 Uninstalling the EMS ......................................................................................166
19.4 Problems Finding a Device ............................................................................167
Appendix A
SNMPc Network Manager.................................................................................... 168
Starting the SNMPc Network Manager .................................................................. 168
Manual Startup................................................................................................. 168
Automatic Startup ............................................................................................ 168
SNMPc Main Window ...................................................................................... 169
Selection Tool .................................................................................................. 170
Event Log Tool ................................................................................................. 170
View Window Area........................................................................................... 171
Main and Edit Button Bar Icons ....................................................................... 171
Appendix B
Alarm Types and Causes .................................................................................... 174
Index...................................................................................................................... 176
13 Table of Contents
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
List of Figures
Figure 1 SNMPc: Switch Device List Icon ........................................................................... 25
Figure 2 NetAtlas Main Screen ...................................................................................... 26
Figure 3 EMS: Main Screen ............................................................................................... 26
Figure 4 Switch Manager .................................................................................................. 28
Figure 5 Switch Manager: Admin: Access Log ................................................................... 29
Figure 6 Switch Manager: Admin: Database Management: Backup/Restore .................... 31
Figure 7 Switch Manager: Admin: Database Management: Log Storage ........................... 31
Figure 8 Switch Manager: Admin: Database Management: Scheduled Backup ................. 32
Figure 9 EMS: Main Screen ............................................................................................... 34
Figure 10 EMS Main Screen Overview ............................................................................... 36
Figure 11 EMS Main Screen Shortcut Bar ......................................................................... 38
Figure 12 Switch View ........................................................................................................ 41
Figure 13 Configuration: System Configuration: System Info ............................................ 42
Figure 14 Configuration Save ............................................................................................ 43
Figure 15 Configuration Save: Result ................................................................................ 43
Figure 16 Submaps and Device Mapping ........................................................................... 44
Figure 17 Map: Add Submap/Device .................................................................................. 45
Figure 18 Map: Edit Node ................................................................................................... 46
Figure 19 Map: Find Object ................................................................................................. 46
Figure 20 Map: Delete Warning .......................................................................................... 46
Figure 21 View: Hardware Status ....................................................................................... 48
Figure 22 View: STP Status ................................................................................................ 51
Figure 23 View: VLAN Status .............................................................................................. 53
Figure 24 View: Port Status ................................................................................................ 54
Figure 25 MAC Table Flowchart .......................................................................................... 55
Figure 26 View: 802.1d: MAC Table ................................................................................... 56
Figure 27 View: 802.1d: ARP Table .................................................................................... 58
Figure 28 View: Multicast Status ........................................................................................ 59
Figure 29 Template: VLAN ................................................................................................. 60
Figure 30 Template: IGMP Filter ........................................................................................ 62
Figure 31 Template: New IGMP Filter ................................................................................ 63
Figure 32 Multicast MAC-IP Address Mapping Example ................................................... 65
Figure 33 Template: Multicast ............................................................................................ 66
Figure 34 Template: New Multicast .................................................................................... 67
Figure 35 Provisioning: IGMP Filter ................................................................................... 71
Figure 36 Provisioning: IGMP Filter: Apply to Devices ...................................................... 71
Figure 37 Provisioning: IGMP Filter: Apply to Devices: Successful ................................... 72
Figure 38 Provisioning: IGMP Filter: Remove From Devices .............................................. 72
List of Figures 14
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Figure 39 Provisioning: IGMP Filter: Remove From Devices: Select Device ..................... 73
Figure 40 Provisioning: IGMP Filter: Remove From Devices: Successful ......................... 73
Figure 41 Performance: Interface ....................................................................................... 74
Figure 42 Table Menu Bar Icons ......................................................................................... 75
Figure 43 Edit Table Entry .................................................................................................. 76
Figure 44 Expand Field ...................................................................................................... 78
Figure 45 Graph Menu Bar ................................................................................................. 79
Figure 46 Cell Properties Select ......................................................................................... 80
Figure 47 Chart Color Codes and Line Styles ..................................................................... 80
Figure 48 Graph Variables ................................................................................................. 81
Figure 49 Fault: Event Log .................................................................................................. 82
Figure 50 Fault: Loopback Test ......................................................................................... 84
Figure 51 fault: Loopback: Result ...................................................................................... 84
Figure 52 Maintenance: Firmware Upgrade ........................................................................ 87
Figure 53 Maintenance: Firmware Upgrade: Result .......................................................... 87
Figure 54 Maintenance: Device Reset ................................................................................ 88
Figure 55 Maintenance: Device Reset: Result ................................................................... 88
Figure 56 Maintenance: Configuration Backup/Restore ..................................................... 89
Figure 57 Maintenance: Load Factory Defaults .................................................................. 90
Figure 58 Maintenance: Scheduled NE Config Backup ...................................................... 90
Figure 59 Maintenance: Scheduled NE Config Backup Add ............................................... 92
Figure 60 Telnet ................................................................................................................. 94
Figure 61 Web Access ........................................................................................................ 95
Figure 62 Ping .................................................................................................................... 96
Figure 63 Device Panel List Menus .................................................................................... 98
Figure 64 Configuration Window ......................................................................................... 99
Figure 65 Configuration Window: Port List: Multiple Port Select ........................................ 100
Figure 66 Applied Results ................................................................................................... 100
Figure 67 Copy Port Setup: Example .................................................................................. 101
Figure 68 Copy Successful ................................................................................................. 102
Figure 69 SNMP Management Model ................................................................................. 104
Figure 70 System Configuration: SNMP Conf. .................................................................... 106
Figure 71 System Configuration: Remote Management ..................................................... 107
Figure 72 System Configuration: Time Setup .................................................................... 108
Figure 73 Switch Configuration: Switch Setup (ES-2024A) ............................................... 110
Figure 74 Switch Configuration: Switch Setup (GS-2024) ................................................. 111
Figure 75 Switch Configuration: Switch Setup (ES-3124/ES-3124PWR) .......................... 111
Figure 76 Switch Configuration: Priority Queue .................................................................. 113
Figure 77 Switch Configuration: STP Conf. ....................................................................... 115
Figure 78 Switch Configuration: Link Aggregation ............................................................. 117
Figure 79 Switch Configuration: DHCP Relay .................................................................... 118
Figure 80 Switch Configuration: GARP Timer .................................................................... 120
Figure 81 Switch Configuration: RADIUS .......................................................................... 121
15 List of Figures
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Figure 82 Switch Configuration: Filtering ........................................................................... 122
Figure 83 Switch Configuration: Filtering: Add .................................................................. 122
Figure 84 Switch Configuration: MAC Forwarding .............................................................. 124
Figure 85 Switch Configuration: MAC Forwarding: Add ..................................................... 124
Figure 86 Switch Configuration: Mirroring (ES-2024) ........................................................ 125
Figure 87 Switch Configuration: Mirroring (GS-2024) ........................................................ 126
Figure 88 Switch Configuration: Mirroring (ES-3124/ES-3124PWR) ................................. 126
Figure 89 DiffServ: Differentiated Service Field ................................................................. 127
Figure 90 Switch Configuration: DSCP .............................................................................. 127
Figure 91 Selecting a VLAN Type ...................................................................................... 129
Figure 92 VLAN Configuration: 802.1Q ............................................................................. 129
Figure 93 VLAN Configuration: 802.1Q: Modify ................................................................. 130
Figure 94 VLAN Configuration: Port Based ....................................................................... 132
Figure 95 Ethernet Port Configuration: Port Setup (ES-2024A) ......................................... 134
Figure 96 Ethernet Port Configuration: Port Setup (GS-2024) ........................................... 135
Figure 97 Ethernet Port Configuration: Port Setup (ES-3124/ES-3124PWR) .................... 135
Figure 98 Ethernet Port Configuration: Port VLAN ............................................................ 137
Figure 99 Ethernet Port Configuration: Port Link Aggregation ............................................ 138
Figure 100 Ethernet Port Configuration: Port STP .............................................................. 139
Figure 101 Ethernet Port Configuration: Bandwidth Ctrl. ................................................... 140
Figure 102 Ethernet Port Configuration: Bandwidth Ctrl. (GS-2024) ................................. 140
Figure 103 Ethernet Port Configuration: Broadcast Storm Ctrl. (ES-2024A) ..................... 141
Figure 104 Ethernet Port Configuration: Broadcast Storm Ctrl. (GS-2024) ....................... 141
Figure 105 Ethernet Port Configuration: Broadcast Storm Ctrl. (ES-3124/ES-3124PWR) 141
Figure 106 Ethernet Port Configuration: DiffServ ............................................................... 143
Figure 107 Ethernet Port Configuration: Port 802.1x .......................................................... 143
Figure 108 Ethernet Port Configuration: Port Security ........................................................ 144
Figure 109 Ethernet Port Configuration: Port Security (GS-2024) ..................................... 144
Figure 110 Ethernet Port Configuration: Port Mirroring ....................................................... 146
Figure 111 Ethernet Port Configuration: VLAN Stacking ................................................... 147
Figure 112 Ethernet Port Configuration: Queue Method ................................................... 148
Figure 113 Routing Configuration: Static Route ................................................................. 150
Figure 114 Routing Configuration: Static Route: Add or Modify ......................................... 151
Figure 115 Multicast Configuration: Multicast Setting ........................................................ 155
Figure 116 Multicast Configuration: Multicast Setting: Modify ............................................ 156
Figure 117 Multicast Configuration: Multicast Setting: Load Template ............................... 157
Figure 118 Multicast Configuration: Multicast Setting: View Profile ................................... 158
Figure 119 Multicast Configuration: MVR ........................................................................... 160
Figure 120 Multicast Configuration: MVR: Add MVLAN ..................................................... 161
Figure 121 Multicast Configuration: MVR: Add MVLAN: Result ........................................ 162
Figure 122 Multicast Configuration: MVR: Select MVLAN ................................................. 162
Figure 123 Multicast Configuration: MVR: Add .................................................................. 163
Figure 124 Configuration: Multicast Configuration: MVR: Add MVR Group: Result .......... 163
List of Figures 16
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Figure 125 EMS: Remove ................................................................................................... 167
Figure 126 Automatic Startup .............................................................................................. 168
Figure 127 SNMPc Main Windows ..................................................................................... 169
Figure 128 SNMPc Main Button Bar Icons ......................................................................... 171
Figure 129 SNMPc Edit Button Bar Icons ........................................................................... 172
17 List of Figures
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
List of Tables
Table 1 System Requirements ........................................................................................... 24
Table 2 Device Firmware Versions Supported ................................................................... 25
Table 3 Switch Manager Menus Overview ......................................................................... 28
Table 4 Switch Manager: Admin: Access Log .................................................................... 29
Table 5 Switch Manager: Admin: Database Management: Backup/Restore ...................... 31
Table 6 Switch Manager: Admin: Database Management: Log Storage ............................ 32
Table 7 Switch Manager: Admin: Database Management: Scheduled Backup ................. 33
Table 8 EMS Main Screen Overview .................................................................................. 37
Table 9 Device Icon Colors ................................................................................................ 37
Table 10 System Message Panel Alarm Status ................................................................. 37
Table 11 EMS Menu Summary ........................................................................................... 39
Table 12 EMS Navigation Panel Sub-link Descriptions ...................................................... 39
Table 13 Common EMS Command Buttons ...................................................................... 41
Table 14 Configuration: Switch System Configuration ....................................................... 42
Table 15 Map: Add Submap/Device ................................................................................... 45
Table 16 Status: Hardware Status ...................................................................................... 49
Table 17 STP Path Costs ................................................................................................... 50
Table 18 STP Port States ................................................................................................... 51
Table 19 View: STP Status ................................................................................................. 52
Table 20 View: VLAN Status .............................................................................................. 53
Table 21 View: Port Status ................................................................................................. 54
Table 22 View: 802.1d: MAC Table .................................................................................... 56
Table 23 View: 802.1d: ARP Table ..................................................................................... 58
Table 24 View: Multicast Status .......................................................................................... 59
Table 25 Template: VLAN ................................................................................................... 61
Table 26 Template: IGMP Filter .......................................................................................... 62
Table 27 Template: New IGMP Filter .................................................................................. 64
Table 28 Template: Multicast .............................................................................................. 66
Table 29 Template: New Multicast ...................................................................................... 67
Table 30 Performance: Interface ........................................................................................ 74
Table 31 Edit Table Entry ................................................................................................... 76
Table 32 Variable Types ..................................................................................................... 78
Table 33 Edit Table Entry ................................................................................................... 79
Table 34 Edit Style Dialog Box ........................................................................................... 80
Table 35 Graph Variables ................................................................................................... 81
Table 36 Fault: Event Log .................................................................................................. 82
Table 37 Maintenance: Configuration Backup/Restore ...................................................... 89
Table 38 Maintenance: Scheduled NE Config Backup ....................................................... 91
List of Tables 18
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table 39 Configuration Window ......................................................................................... 99
Table 40 Copy Port Setup .................................................................................................. 101
Table 41 SNMP Commands ............................................................................................... 105
Table 42 System Configuration: SNMP Conf. .................................................................... 106
Table 43 System Configuration: Remote Management ...................................................... 107
Table 44 System Configuration: Time Setup ...................................................................... 108
Table 45 Switch Configuration: Switch Setup ..................................................................... 112
Table 46 Switch Configuration: Priority Queue ................................................................... 114
Table 47 Switch Configuration: STP Conf. ......................................................................... 115
Table 48 Aggregation ID Local Switch ............................................................................... 116
Table 49 Aggregation ID Peer Switch ................................................................................ 116
Table 50 Switch Configuration: Link Aggregation ............................................................... 117
Table 51 Switch Configuration: DHCP Relay ..................................................................... 119
Table 52 Switch Configuration: GARP Timer ..................................................................... 120
Table 53 Switch Configuration: RADIUS ............................................................................ 121
Table 54 Switch Configuration: Filtering ............................................................................. 122
Table 55 Switch Configuration: Filtering: Add .................................................................... 123
Table 56 Switch Configuration: MAC Forwarding ............................................................... 124
Table 57 Switch Configuration: MAC Forwarding: Add ...................................................... 125
Table 58 Switch Configuration: Mirroring ........................................................................... 126
Table 59 Switch Configuration: DSCP ................................................................................ 127
Table 60 VLAN Configuration: 802.1Q ............................................................................... 129
Table 61 VLAN Configuration: 802.1Q: Modify .................................................................. 131
Table 62 VLAN Port Type Descriptions .............................................................................. 131
Table 63 VLAN Configuration: Port Based ......................................................................... 133
Table 64 Ethernet Port Configuration: Port Setup .............................................................. 135
Table 65 Ethernet Port Configuration: Port VLAN .............................................................. 137
Table 66 Ethernet Port Configuring: Port Link Aggregation ............................................... 138
Table 67 Ethernet Port Configuration: Port STP ................................................................ 139
Table 68 Ethernet Port Configuration: Bandwidth Ctrl. ....................................................... 140
Table 69 Ethernet Port Configuration: Broadcast Storm Ctrl. ............................................. 142
Table 70 Ethernet Port Configuration: Port 802.1x ............................................................. 143
Table 71 Ethernet Port Configuration: Port Security .......................................................... 145
Table 72 Ethernet Port Configuration: Port Mirroring ......................................................... 146
Table 73 Ethernet Port Configuration: VLAN Stacking ....................................................... 147
Table 74 Ethernet Port Configuration: Queue Method ....................................................... 148
Table 75 Routing Configuration: Static Route .................................................................... 151
Table 76 Routing Configuration: Static Route: Add or Modify ............................................ 151
Table 77 Multicast Configuration: Multicast Setting ............................................................ 155
Table 78 Multicast Configuration: Multicast Setting: Modify ............................................... 156
Table 79 Multicast Configuration: Multicast Setting: Load Template .................................. 157
Table 80 Multicast Configuration: Multicast Setting: View Profile ....................................... 158
Table 81 Multicast Configuration: MVR .............................................................................. 160
19 List of Tables
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table 82 General Installation Problems ............................................................................. 166
Table 83 Problems Accessing the EMS ............................................................................. 166
Table 84 Problems Accessing the EMS ............................................................................. 167
Table 85 SNMPc Main Window .......................................................................................... 169
Table 86 Selection Tool ...................................................................................................... 170
Table 87 Alarm Types and Causes .................................................................................... 174
List of Tables 20
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
21 List of Tables
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Preface
Congratulations on your purchase of the NetAtlas Enterprise Ethernet Switch Manager for the
ES-3124 series, ES-2024A. and GS-2024. The Ethernet Switch Manager is an Element
Management System (EMS) that retrieves management information from switches using
SNMP.
Note: Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.
About This User's Guide
This manual is designed to guide you through the configuration of your EMS for its
applications.
Syntax Conventions
• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one predefined choices.
• The SMT menu titles and labels are in Bold Times New Roman font. Predefined field
choices are in Bold Arial font. Command and arrow keys are enclosed in square
brackets. [ENTER] means the Enter, or carriage return key; [ESC] means the Escape key
and [SPACE BAR] means the Space Bar.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.
• The NetAtlas Enterprise Ethernet Switch Manager may be referred to as” the EMS” in
this User’s guide.
• The switches being managed by the EMS may be referred to as “the switch” in this User’s
Guide.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• Switch User’s Guide
Refer to your switch User’s Guide for directions on installation, connections,
maintenance, hardware troubleshooting and safety warnings.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.
Preface 22
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.
23 Preface
This chapter introduces and shows you how to access the EMS (Element Management
System).
1.1 EMS Overview
The Element Management System (EMS) retrieves management information from switches
using the SNMP protocol.
An EMS is composed of Network Elements (NE) that represent resources in a Network
Management System (NMS). The network elements can represent a physical piece of
equipment on the network, the components of a device on the network, or parts of the network
itself. The EMS is designed to manage the ES-3124 series, ES-2024A and GS-2024 switches
in the NMS. The ES-3124 series covers the ES-3124 and the ES-3124PWR.
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
CHAPTER 1
Introduction
EMS screens vary depending on your switch models. Screens for the ES-2024A will be shown
unless otherwise specified.
1.1.1 SNMPc Network Manager
SNMPc is network management software produced by Castle Rock.
You must have SNMPc properly installed before you can use the EMS; please refer to the
appendices in this User’s Guide; go to the Castle Rock web site at www.castlerock.com or see
your SNMPc user's guide.
1.2 System Requirements
These are the system requirements for the Windows version of the EMS.
Table 1 System Requirements
HARDWARE SOFTWARE
CPU: Intel Pentium 4, 1.6 GHz or
above
Memory (RAM): 1 GB or more Database Program: PostgreSQL 8.0 or later
Hard Disk free space: 20 GB or more Castle Rock’s SNMPc 6.09 (Enterprise or
Operating System using NTFS file system:
Windows 2000 (with service pack 1), Windows XP
or Windows Server 2003.
versions.
Workgroup edition)
Chapter 1 Introduction 24
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table 1 System Requirements (continued)
HARDWARE SOFTWARE
Screen Resolution: 1024x768 pixels
Ethernet Adaptor: 10/100 Mbps
1.2.1 Device Firmware Versions Supported
The EMS supports the devices and device firmware versions as listed in the following tale.
Table 2 Device Firmware Versions Supported
DEVICE MODEL FIRMWARE VERSION
ES-3124 360TP1C0 or later versions
ES-3124PWR 360TY1C0 or later versions
ES-2024A 360TX1C0 or later versions
GS-2024 360LT0C0 or later versions
1.3 EMS Installation
Refer to the Quick Start Guide for the EMS installation procedure.
1.4 Accessing NetAtlas
1
Follow the steps below to access NetAtlas.
1 In the SNMPc main screen, double-click the switch icon.
Figure 1 SNMPc: Switch Device List Icon
2 Click the Switch Manager icon to display the main EMS screen.
1. The list of devices and device firmware versions supported is accurate at the time of writing.
25 Chapter 1 Introduction
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Figure 2 NetAtlas Main Screen
Figure 3 EMS: Main Screen
Chapter 1 Introduction 26
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
27 Chapter 1 Introduction
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
This chapter describes the Switch Manager screens.
2.1 Switch Manager Overview
Use the Switch Manager screens to view EMS and device logs and database management.
In SNMPc, double-click on a device icon to display the main Switch Manager screen as
shown.
Figure 4 Switch Manager
CHAPTER 2
Switch Manager
The following table describes the options in the switch manager screen.
Table 3 Switch Manager Menus Overview
LABEL MENU SUB-MENU DESCRIPTION
Window Exit Click Exit to close the switch
manager screen.
Admin Access Log Use this screen to display
logs.
Database Management Backup and Restore (EMS DB) Use this screen to backup or
Log Storage Configuration Use this screen to enable
Chapter 2 Switch Manager 28
restore a switch’s
configuration.
logging and specify how
many logs to store in the
database.
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table 3 Switch Manager Menus Overview (continued)
LABEL MENU SUB-MENU DESCRIPTION
Help On-line Help Select On-line Help to
2.2 Access Log
To view access logs, click Admin and then Access Log in the Switch Manager screen.
Figure 5 Switch Manager: Admin: Access Log
Scheduled Backup
Configuration (EMS DB)
Use this screen to specify
when to store logs in the
database.
display an EMS help file.
The following table describes the fields in this screen.
Table 4 Switch Manager: Admin: Access Log
LABEL DESCRIPTION
Log Filter
Port Select a port or All Ports for which you want to view switch login data via the EMS.
Log Type Select the type of logs which you want to view for the selected switch and port(s).
Login User Select All Users to view logs for all access attempts to a switch via the EMS. Select
29 Chapter 2 Switch Manager
Administrator to view only the EMS administrator access attempts.
NetAtlas Enterprise Ethernet Switch Manager User’s Guide
Table 4 Switch Manager: Admin: Access Log (continued)
LABEL DESCRIPTION
Sorted by Select By Device Name to sort the logs displayed in alphabetical order according to the
names of the switch(es). Select Log Time to sort the logs displayed according to the
times received on the switch(es).
Date Select a start date and end date from the list boxes to display logs for that period.
Apply Click Apply to display logs with the criteria set above.
Index This field displays the log number.
Target This field displays a reason for the generated log.
Device
Name
Log Type This field displays the type of log the switch generated.
Log Time This field displays the time a log was generated by a switch.
Login User This field displays the EMS user that logged into the switch
Slot This field is currently not supported.
Port This field displays the selected switch port number on which the log was generated.
Description This field displays further information about the log.
Delete Click Delete to delete a selected log from the list of log entries.
Close Click Close to close this screen.
This field displays name of the switch that generated the log(s).
2.3 Database Management
The EMS-related event and access logs information and various configuration settings are
stored in the database. The database management features enable you to back up all logs and
configurations and restore selected backed up files.
2.3.1 Filename Convention
The EMS follows a pre-defined naming convention for the backup data. The backup data is
stored in plain text format with a “txt” filename extension. The general structure of the
filename is
2.3.2 Database Backup and Restore
Click Admin, Database Management and then Backup/Restore in the switch manager to
display the following screen.
<type>.txt (for example, AccessLog.txt).
Chapter 2 Switch Manager 30
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