tekmar 483 User Manual

Installation & Operation Manual

tekmarNet®4 Gateway 483

Accessories

D 483

12/11

Replaces: 06/10

Introduction

The tekmarNet®4 Gateway 483 allows contractors, building managers and home owners the ability to remotely access tekmarNet®4 compatible controls through a computer web browser, such as Internet Explorer®, Firefox® and Safari® or through a mobile device browser. Access can be either direct, through a local area network, or through the Internet.

Temperature adjustment, scheduling, and monitoring of each thermostat is made simple by allowing the installer to name each thermostat and also group thermostats into areas within the building. Users can select to have scheduled status reports and system alerts emailed automatically.

Features

tekmarNet® Compatible

• No Annual Fees

• Apple Mac® OS X® Computer Required

• Remotely Accessible Using Windows®,

• Mac OS X, or Linux

Web Browsers: Internet Explorer, Firefox, Safari

• Email Status Reports and Alerts

•

Monitor and Adjust Temperatures

• Adjust Schedules

• Adjust and Activate Scenes

• Activate Setpoint Controls

• Low and High Level Alert Contacts

• Alert Demand

•

Power

Alert Demand

Low Priority Alert

High Priority Alert

tN4 Gateway 483

USB

Alert Relays Alert

Power

Input4Low5High

tN4

Do not apply power

tN4

tN412C3

tN414C4

Alert on

break

USB

tN4 Bus 0

tN4 Bus 1

tN4 Bus 2

tN4 Bus 3

tN4 Bus 4

Made in Canada by tekmar Control Systems Ltd. tektra 1017-01

Power: 115 V ±10% 60 Hz 45 mA Demand: 20 to 125 V (ac) 2 VA Relays: 115 V (ac) 5 A 1/3 hp, pilot duty 240 VA

Caution: Signal wiring must be rated at least 300 V.

tN4

USB 2.0

Test

oﬀ red red

not testing testing testing paused

Alert on

make

Caution: Not a UL approved Alarm Panel

173

Demand

Date Code

H2043B

Table of Contents

Contents ........................................................................ 2

Additional Requirements .............................................2

Before you Start ............................................................2

483 Hardware ................................................................3

Status LED Indicators .................................................4

Testing the Control .....................................................4

Cleaning ..................................................................... 4

Apple Mac OSX Computer ........................................... 5

Background ................................................................5

Installation of Computer .............................................5

Mac OS X Basics .......................................................5

Contents

tekmarNet

• Web Host Software USB - P9307

• 6 foot USB cable

• Screwdriver

•

4 Gateway 483

Additional Requirements

An Apple Mac computer with OS X version 10.5 Leopard,

10.6 Snow Leopard or 10.7 Lion is required. This computer

will be used as a web server to host the tekmarNet® Gateway web pages.

Web Browser

The tekmarNet®4 Gateway web pages can be viewed from any computer that has one of the following web browsers:

Internet Explorer version 6.0 or higher

• Firefox version 2.0 or higher

• Safari version 2.0 or higher

•

Compatible tekmarNet

The tekmarNet®4 Gateway 483 version J1193L is compatible with the following products:

tekmarNet®4 Timer 033

• Setpoint Control 161*, 162**

• Boiler Control 274, 275

• tekmarNet®2 Wiring Center 313, 314

• tekmarNet®4 Wiring Center 315, 316

• Zone Expansion Module 324, 325, 326

• Zone Manager 334, 335, 336, 337

•

Products

Installation of Web Host Software ..............................5

Configuring Mac OS X ..................................................6

tekmarNet®4 Gateway Web Pages ..............................8

Networking Options ...................................................13

Router Configuration for LAN ................................... 14

Router Configuration for Internet .............................16

Accessing the Gateway ..............................................17

Updating the Web Host Software .............................. 19

Trademarks ................................................................. 19

Warranty ......................................................................20

Wiring Brochure W483

• Data Brochure D 483

• Job Record J 483

• User Brochure U 483

•

Power Manager 345, 346

• tekmarNet®2 House Control 400, 401, 402, 403, 406

• Boiler Reset Module 420

• Mixing Reset Module 421

• Universal Reset Module 422, 423

• Mixing Expansion Module 440, 441, 444

• tekmarNet®4 User Switch 479, 480, 481

• tekmarNet®2 Thermostat 527, 528, 529, 530

• tekmarNet®4

• 543***, 544, 545, 546

tekmarNet® Thermostat 552

•

* 161 versions J1141A and J1141B are not fully compatible

with the 483

** 162 versions J1142A and J1142B are not fully compatible

with the 483

*** 543 versions J1126A to J1126I are not fully compatible

with the 483

Please contact your tekmar sales representative for assistance with affected 161, 162, and 543 products.

tekmarNet® products not listed may not be compatible with this version of the 483 software. Contact your tekmar sales representative for information.

Thermostat 537, 538, 540, 541, 542,

Before You Start

Before connecting the tekmarNet®4 Gateway 483 to a tekmarNet® system, it is recommended that the system be fully completed, with no tekmarNet® thermostats or setpoint control’s being added or removed at a later date. Also, each tekmarNet® thermostat and setpoint control device is automatically assigned a tekmarNet® address when connected to the system. It is recommended that

each device be given a manual address. This address should be written down together with the room location for future reference.

The gateway records the address of each tekmarNet® thermostat and setpoint control. For each address, the installer can name the room location and building area for each thermostat and setpoint control.

483 Hardware

Switch Settings

Alert on

break

Alert on

make

Alert on break / Alert on make

When using the Alert Demand (terminals 16 and 17), the 483 can either register an alert when the alert demand is removed (Alert on break – switch setting in up position) or it can register an alert when the alert demand is applied (Alert on make – switch setting in down position).

Unlock / Lock

The Unlock / Lock switch allows the use of a factory default user ID and password for the tekmarNet® gateway login web page.

When set to Unlock (switch setting in up position), the user ID is “installer” and the password is “tekmar”.

After logging in to the tekmarNet® gateway login web page, create personal accounts for yourself and your customer through the configuration page. Once the personal accounts are completed, the Unlock / Lock switch can be set to Lock. The default user ID and password are then no longer accepted.

Should the personal account user ID or passwords be forgotten, the Unlock / Lock switch can be set to Unlock and the default user ID and password can be used to create new personal accounts.

Alert Relays

The 483 includes two relay contacts that indicate alerts to 3rd party monitoring equipment such as a security system, automation system, or telephone auto dialer.

The High Priority Alert Relay closes when the following error messages are active on the tekmarNet® System Control:

Master Device Error

• E01 Adjust Error

• Boiler Sensor Short Circuit Error

• Boiler Sensor Open Circuit Error

• Mix Sensor Short Circuit Error

• Mix Sensor Open Circuit Error

• Mixing Expansion Module Missing Error

• Mixing Expansion Module Conflict Error

• Mixing Expansion Module Sensor Short Circuit Error

• Mixing Expansion Module Sensor Open Circuit Error

•

The Low Priority Alert Relay closes when the Alert Demand is present or removed according to the Alert on break / Alert on make switch setting.

The Low Priority Alert Relay also closes if there is any error on the tekmarNet® system that is not included on the high priority list.

Once the error is corrected, the respective Alert Relay contact is opened.

Note: The 483 is not a UL approved alarm panel.

IMPORTANT NOTE

Once the tekmarNet® Gateway installation is complete, it is important that the switch setting be left in the Lock position in order to prevent unauthorized access.

Alert Demand

The Alert Demand terminals (16 and 17) provide a way for external devices to create a Low Priority Alert and provide an email notification. The Alert Demand and Low Priority Alert LEDs turn on when a voltage between 20 to 125 V (ac) is applied or removed depending on the Alert on break/Alert on make switch setting. This demand also closes the Low Priority Alert Relay. Through the gateway web interface, the installer can assign the Alert Demand to provide a user defined warning message that is sent through email.

The Alert Demand could be used to detect the low level switch of a fuel oil tank, or monitor a low water cut off.

Note: The 483 is not a UL approved alarm panel.

Alert Demand

Low Priority Alert

High Priority Alert

Status LED Indicators

LEDs On Off

Power

Power is on. Power is off.

Alert Demand

Low Priority Alert

High Priority Alert

USB

tN4 Bus 0

tN4 Bus 1

tN4 Bus 2

tN4 Bus 3

tN4 Bus 4

Alert demand is present. Alert demand is not present. A low priority alert is present. No low priority alert. A high priority alert is present. No high priority alert. USB communication is present. No USB communication. tN4 communication on bus 0 is present. No tN4 communication on bus 0. tN4 communication on bus 1 is present. No tN4 communication on bus 1. tN4 communication on bus 2 is present. No tN4 communication on bus 2. tN4 communication on bus 3 is present. No tN4 communication on bus 3. tN4 communication on bus 4 is present. No tN4 communication on bus 4.

Testing the Control

The 483 includes a built-in test routine that tests the alert relays.

Start the test routine by pressing the Test button for 1 second. The Test LED turns red.

Test LED

Test

Step 1: The Low Priority Alert Relay is closed for 10

•

seconds and then opened.

Step 2: The High Priority Alert Relay is closed for 10

•

seconds and then opened.

The 483 then exits the test routine and resumes normal operation.

Pause the test routine by pressing the Test button again while in the test routine. The Test LED flashes red while paused. Press the Test button again to resume the test routine.

If the test routine is paused for more than 5 minutes, the 483 automatically exits the entire test routine.

Cleaning

The 483 exterior can be cleaned using a damp cloth. Moisten the cloth with water and wring out prior to wiping the device. Do not use solvents or cleaning solutions.

Apple Mac OSX Computer

Background

The Mac OS X computer functions as a web server for the tekmarNet® Gateway. The web server creates and maintains the gateway web pages so that any computer with a web browser and a network connection can access the gateway. This includes PC’s with Microsoft Windows, PC’s with Linux, Mac’s with Apple OS X, as well as smart phones such as an Apple iPhone™.

For applications where the gateway will be accessed remotely from another computer, it is recommended to purchase an Apple Mac Mini computer since it does not come bundled with a keyboard, mouse, or monitor. A keyboard, mouse, and monitor are required during installation but can be removed once installation is complete. If possible, complete all the computer settings, computer network settings, and install the tekmarNet® Gateway web host software before installing the computer at the job site to eliminate the need to bring a monitor, keyboard and mouse to the job site.

For applications where the gateway will be accessed directly, it is recommended to purchase an Apple iMac® (desktop computer) or MacBook® (laptop computer).

If using an Apple Mac Mini computer, it is recommended to mount the computer to the wall using the H-Squared Mini Mount available from the Apple store.

Installation of Computer

Wire the computer according the instructions provided with the computer and the Wiring Brochure W483.

Computer Setup

Press the power button (found on the back of the Mac Mini) and go through the startup screen steps. It is very important that the computer username and password is recorded for future reference. Should the username and password be lost, the operating system must be reinstalled in order to install any new software.

Power Button

Mac OS X Basics

System Updates

If the computer is connected to the Internet, it is recommended to update to the latest software. Click on the Apple icon in the top left corner, and then click “Software Update”.

Shutting the Computer Down

Should you need to shut down the Mac OS X computer, click the Apple icon in the top left corner, and then click “Shut Down”.

Window Operation

Red = close the window Amber = minimize the window Green = maximize the window

Dock

By default, the dock is located at the bottom of the screen. It has icons for commonly used programs.

Finder File Edit View Go Window Help

Menu Bar (drop down lists)

View Previous /

View Next

Click Triangles

to expand

contents

Desktop

Minimize

DEVICES SHARED PLACES

Folders and links to common ﬁle and device locations can be accessed from here. Click on links to display contents in right pane

Maximize

Switch Between

View Modes

Folders

Finder Window

Search Field

Drag with left mouse

button to resize window

Hard Drive (Disk)

Double left

click to view

contents

USB Drive

Finder

Click on the Finder icon to search or

Finder

(View Files & Folders)

browse for files on the computer.

Safari Web Browser

Click on the Safari Web Browser icon to start the web browser.

System Preferences

Click on the System Preferences icon to change settings on the computer.

Installation of Web Host Software

To install the tekmarNet® Gateway on the Mac web host computer, follow these steps.

STEP 1) Insert the Web Host Software USB - P9307 into

the USB port on the computer. The USB drive will appear as an icon on the computer desktop. Double click on the USB drive icon.

Safari

(Built-in Web Browser)

Dock (Quick Way to Open Applications, Folders & Files

System Preferences

(Power, Networking, Etc.)

Removing the USB Drive

To remove the USB drive, drag the Disk icon to the Trash Can icon. Once the drive icon is not dipslayed on the desktop, the USB drive can be safely removed.

Trash Can

(Delete ﬁles or

eject media)

Installation of Web Host Software (continued)

STEP 2) The finder window is now open with the USB drive

contents displayed in the right side pane.

STEP 3) Double click the icon called “Install”.

STEP 4) Click Yes when the dialog box asks to install

tekmarNet® Gateway Software.

STEP 5) Click and drag the USB drive icon towards the

garbage can on the dock. The garbage can turns into an Eject symbol. Drop the USB drive icon on top of the Eject symbol. It is safe to remove the USB drive once it is not longer shown on the desktop.

The tekmarNet® Gateway web host software is now installed. Click on the amber dot in the upper left corner to minimize the tekmarNet® Gateway window.

Conﬁ guring Mac OS X

Disable OS X Automatic Updates

The Mac OS X automatic software updates can interfere with the normal operation of the tekmarNet® Gateway software. It is recommended to disable the automatic software update feature. Please note that Mac computer software updates can still continue to be performed manually.

STEP 1) Click on the System Preferences icon to

change settings on the computer.

STEP 2) Click on Software Update.

STEP 3) Uncheck “Download important updates

automatically”.

STEP 4) Uncheck “Check for updates”.

The window can be closed by clicking on the red dot in the upper left corner.

System Preferences

minimize button

Software Update

+ 14 hidden pages