Sony MDR-100ABN Help Guide

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Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

Use this manual if you encounter any problems, or have any questions.

Getting started

BLUETOOTH connection

What you can do with the BLUETOOTH function

How to make a wireless connection to BLUETOOTH devices

Supplied accessories

Checking the package contents

About the supplied manuals

Features

What you can do with the headset

Parts and controls

Location and function of parts

About the indicator

Charging the headset

System requirements for battery charge using USB

Charging the headset

Available operating time

Checking the remaining battery charge

Voice guidance

About voice guidance

Making connections

One-touch connection (NFC) compatible Android devices

One-touch connection (NFC) with a smartphone (Android 4.1 or later)

One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)

Disconnecting the smartphone by one touch (NFC)

Switching the device by one touch (NFC)

Android devices not compatible with one-touch connection (NFC)

Pairing and connecting with an Android smartphone

Connecting to a paired Android smartphone

iPhone (iOS devices)

Pairing and connecting with an iPhone

Connecting to a paired iPhone

Computers

Pairing and connecting with a computer (Windows 10)

Pairing and connecting with a computer (Windows 8/Windows 8.1)

Pairing and connecting with a computer (Windows 7)

Pairing and connecting with a computer (Windows Vista)

Connecting to a paired computer (Windows 10)

Connecting to a paired computer (Windows 8/Windows 8.1)

Connecting to a paired computer (Windows 7)

Connecting to a paired computer (Windows Vista)

Other BLUETOOTH devices

Pairing and connecting with other BLUETOOTH devices

Connecting to a paired BLUETOOTH device

Multi point connection

Connecting the headset to both a music player and a smartphone or mobile phone

Connecting the headset to 2 Android smartphones

Connecting the headset to an Android smartphone and an iPhone

Headphone cable connection

Using the supplied headphone cable

Listening to music

Listening to music via a BLUETOOTH connection

Listening to music from a device connected via BLUETOOTH

Controlling the audio device (BLUETOOTH connection)

Disconnecting BLUETOOTH connection (after use)

Noise canceling function

Using the noise canceling function

About the Automatic AI noise canceling function

Sound quality mode

Switching the sound quality mode

Checking the sound quality mode

Supported codecs

Making phone calls

Receiving a call

Making a call

Functions for a phone call

Disconnecting BLUETOOTH connection (after use)

Using the voice assist function (Siri)

Voice assist

Using the voice assist function (Siri)

Important information

Precautions

What is BLUETOOTH wireless technology?

Trademarks

Support website

Customer support websites

Troubleshooting

What can I do to solve a problem?

Power

The headset is not turned on.

Charging

Charging cannot be done.

Charging time is too long.

The headset cannot be recognized by a computer.

The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.

Sound

No sound

Low sound level

Low sound quality

Sound skips frequently during playback.

The noise canceling effect is not sufficient.

Pairing

Pairing cannot be done.

One-touch connection (NFC)

Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)

BLUETOOTH connection

Unable to make a BLUETOOTH connection

Distorted sound

The BLUETOOTH wireless communication range is short, or the sound skips.

The headset does not operate properly.

Phone calls

No voice from callers

Low voice from callers

Resetting or initializing the headset

Resetting the headset

Initializing the headset to restore factory settings

Help Guide MDR-100ABN...............................................................................................................	i
Getting started.................................................................................................................................	i
BLUETOOTH connection................................................................................................................	i
What you can do with the BLUETOOTH function.....................................................................	1
Help Guide \| How to make a wireless connection to BLUETOOTH devices............................	2
Supplied accessories.......................................................................................................................	i
Help Guide \| Checking the package contents...........................................................................	3
Help Guide \| About the supplied manuals................................................................................	4
Features...........................................................................................................................................	i
Help Guide \| What you can do with the headset.......................................................................	5
Parts and controls............................................................................................................................	i
Help Guide \| Location and function of parts..............................................................................	6
Help Guide \| About the indicator...............................................................................................	8
Charging the headset......................................................................................................................	ii
Help Guide \| System requirements for battery charge using USB..........................................	10
Help Guide \| Charging the headset........................................................................................	11
Help Guide \| Available operating time....................................................................................	13
Help Guide \| Checking the remaining battery charge.............................................................	14
Voice guidance...............................................................................................................................	ii
Help Guide \| About voice guidance........................................................................................	16
Making connections........................................................................................................................	ii
One-touch connection (NFC) compatible Android devices.............................................................	ii
Help Guide \| One-touch connection (NFC) with a smartphone (Android 2.3.3
or later, and less than Android 4.1)........................................................................................	19
One-touch connection (NFC) with a smartphone (Android 4.1 or later).................................	17
Help Guide \| Disconnecting the smartphone by one touch (NFC)..........................................	22
Help Guide \| Switching the device by one touch (NFC)..........................................................	23
Android devices not compatible with one-touch connection (NFC)................................................	ii
Help Guide \| Pairing and connecting with an Android smartphone........................................	24
Help Guide \| Connecting to a paired Android smartphone.....................................................	27
iPhone (iOS devices)......................................................................................................................	ii
Help Guide \| Pairing and connecting with an iPhone..............................................................	29
Help Guide \| Connecting to a paired iPhone..........................................................................	32
Computers......................................................................................................................................	ii
Help Guide \| Pairing and connecting with a computer (Windows 10).....................................	34
Help Guide \| Pairing and connecting with a computer (Windows 8/Windows 8.
1)............................................................................................................................................	38
Help Guide \| Pairing and connecting with a computer (Windows 7).......................................	41

TOC-1

Help Guide \| Pairing and connecting with a computer (Windows Vista).................................	44
Help Guide \| Connecting to a paired computer (Windows 10)................................................	47
Help Guide \| Connecting to a paired computer (Windows 8/Windows 8.1)............................	50
Help Guide \| Connecting to a paired computer (Windows 7)..................................................	53
Help Guide \| Connecting to a paired computer (Windows Vista)............................................	55
Other BLUETOOTH devices..........................................................................................................	iii
Help Guide \| Pairing and connecting with other BLUETOOTH devices.................................	58
Help Guide \| Connecting to a paired BLUETOOTH device....................................................	60
Multi point connection....................................................................................................................	iii
Help Guide \| Connecting the headset to both a music player and a
smartphone or mobile phone..................................................................................................	62
Help Guide \| Connecting the headset to 2 Android smartphones...........................................	63
Help Guide \| Connecting the headset to an Android smartphone and an
iPhone....................................................................................................................................	65
Headphone cable connection.........................................................................................................	iii
Help Guide \| Using the supplied headphone cable.................................................................	67
Listening to music..........................................................................................................................	iii
Listening to music via a BLUETOOTH connection........................................................................	iii
Help Guide \| Listening to music from a device connected via BLUETOOTH.........................	68
Help Guide \| Controlling the audio device (BLUETOOTH connection)...................................	70
Help Guide \| Disconnecting BLUETOOTH connection (after use).........................................	71
Help Guide \| Disconnecting BLUETOOTH connection (after use).........................................	72
Noise canceling function................................................................................................................	iii
Help Guide \| Noise canceling function....................................................................................	73
Help Guide \| Using the noise canceling function....................................................................	74
Help Guide \| About the Automatic AI noise canceling function...............................................	76
Sound quality mode.......................................................................................................................	iii
Help Guide \| Switching the sound quality mode.....................................................................	77
Help Guide \| Checking the sound quality mode......................................................................	79
Supported codecs..........................................................................................................................	iii
Help Guide \| Supported codecs..............................................................................................	80
Making phone calls........................................................................................................................	iii
Help Guide \| Receiving a call..................................................................................................	81
Help Guide \| Making a call......................................................................................................	83
Help Guide \| Functions for a phone call..................................................................................	85
Disconnecting BLUETOOTH connection (after use)..............................................................	72
Using the voice assist function (Siri)..............................................................................................	iv
Voice assist....................................................................................................................................	iv
Help Guide \| Using the voice assist function (Siri)..................................................................	87
Important information.....................................................................................................................	iv

TOC-2

Precautions....................................................................................................................................	iv
Help Guide \| Precautions........................................................................................................	88
Help Guide \| What is BLUETOOTH wireless technology?.....................................................	89
Trademarks....................................................................................................................................	iv
Help Guide \| Trademarks........................................................................................................	91
Support website.............................................................................................................................	iv
Help Guide \| Customer support websites...............................................................................	92
Troubleshooting.............................................................................................................................	iv
Help Guide \| What can I do to solve a problem?....................................................................	93
Power.............................................................................................................................................	iv
Help Guide \| The headset is not turned on.............................................................................	94
Charging........................................................................................................................................	iv
Help Guide \| Charging cannot be done..................................................................................	95
Help Guide \| Charging time is too long...................................................................................	96
Help Guide \| The headset cannot be recognized by a computer............................................	97
Help Guide \| The remaining battery charge of the headset is not displayed on
the screen of an iPhone, iPad, or iPod touch.........................................................................	98
Sound.............................................................................................................................................	iv
Help Guide \| No sound...........................................................................................................	99
Help Guide \| Low sound level...............................................................................................	100
Help Guide \| Low sound quality............................................................................................	101
Help Guide \| Sound skips frequently during playback..........................................................	102
Help Guide \| The noise canceling effect is not sufficient......................................................	103
Pairing.............................................................................................................................................	v
Help Guide \| Pairing cannot be done....................................................................................	104
One-touch connection (NFC)..........................................................................................................	v
Help Guide \| Unable to connect the headset to a BLUETOOTH device with
one-touch connection (NFC)................................................................................................	105
BLUETOOTH connection...............................................................................................................	v
Help Guide \| Unable to make a BLUETOOTH connection...................................................	106
Help Guide \| Distorted sound................................................................................................	107
Help Guide \| The BLUETOOTH wireless communication range is short, or
the sound skips.....................................................................................................................	108
Help Guide \| The headset does not operate properly...........................................................	109
Phone calls.....................................................................................................................................	v
Help Guide \| No voice from callers.......................................................................................	110
Help Guide \| Low voice from callers.....................................................................................	111
Resetting or initializing the headset................................................................................................	v
Help Guide \| Resetting the headset......................................................................................	112
Help Guide \| Initializing the headset to restore factory settings............................................	113

TOC-3

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

What you can do with the BLUETOOTH function

The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.

Listening to music

You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.

Talking on the phone

You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

How to make a wireless connection to BLUETOOTH devices

You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function. When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.

Device registration (pairing)

The operation to register a device to be connected is called device registration (pairing).

If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform device registration (pairing).

If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a BLUETOOTH connection.

Connecting the headset to a registered (paired) device

When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. For details, see “Making connections.”

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

Checking the package contents

After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer. Numbers in ( ) indicate the item amount.

Wireless Noise Canceling Stereo Headset (1)

Carrying case (1)

Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)

Headphone cable (approx. 1.2 m (47 1/4 in.)) (1)

Reference Guide (1)

Operating Instructions (1)

Related Topic

About the indicator

Checking the remaining battery charge

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

About the indicator

The indicator flashes in red or blue to indicate various statuses.

: Turns on in blue/: Turns on in red/-: Turns off

Turning on

When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.

- (flashes two times)

Turning off

When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.

(lights for about two seconds)

BLUETOOTH status indication

Pairing mode

(Pressing and holding the button for about 7 seconds when the headset is turned off)

Not connected

- - - - - - (one-second intervals)

Connection process completed

(flashes quickly for about five seconds)

Connected

- - - (about five-second interval) ---

Incoming call

Sound quality mode indication

Priority on sound quality

- - - -

Priority on stable connection

For details, refer to “Switching the sound quality mode.”

Remaining battery charge indication

High

- - - -

Medium

- -

Low (needs to charge)

For details, refer to “Checking the remaining battery charge.”

Other

Initialization completed

For details, refer to “Initializing the headset to restore factory settings.”

Hint

When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

System requirements for battery charge using USB

The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time.

Personal Computer with pre-installed with any of the following operating systems and USB port:

When using Windows®

Windows® 10 Home / Windows® 10 Pro

Windows® 8.1 / Windows® 8.1 Pro

Windows® 8 / Windows® 8 Pro

Windows® 7 Home Basic / Home Premium / Professional / Ultimate

Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate

When using Mac

Mac OS X (version 10.3 or later)

Note

Sony does not guarantee proper operation in all system environments.

When using Windows 8.1 update using Windows Update.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

Charging the headset

The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable.

1Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted computer.

Make sure that the indicator (red) lights up.

Charging is completed in about 6 hours (*) and the indicator (red) goes off automatically.

*Time required for charging the empty battery to its full capacity.

Note

The headset cannot be turned on, nor can the BLUETOOTH and noise canceling functions be used, during charging.

If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.

Ambient temperature exceeds the charging temperature range of 5 °C – 35 °C (41 °F - 95 °F). There is a problem with the battery.

If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up.

If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve.

If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge.

If the headset is not used for a long time, it may take longer to charge the battery.

If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.

Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the sun.

If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in this case.

Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub.

Hint

You can use the headset by connecting the supplied headphone cable, even while charging the headset.

If charging starts while the headset is turned on, the headset will turn off automatically.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

Available operating time

The available operating times of the headset on a fully-charged battery are as follows:

Wireless connection

Music Playback time (SBC/AAC): Max. 22 hours (NC ON)/Max. 24 hours (NC OFF) Music Playback time (aptX/LDAC): Max. 20 hours (NC ON)/Max. 22 hours (NC OFF) Communication time: Max. 18 hours (NC ON)/Max. 20 hours (NC OFF)

Standby time: Max. 40 hours (NC ON)/Max. 200 hours (NC OFF)

Wired connection (Power on): Max. 38 hours (NC ON)/Max. 50 hours (NC OFF)

Note

Usage hours may be shorter depending on the Codec and the conditions of use.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

Checking the remaining battery charge

You can check the remaining battery charge of the rechargeable battery.

When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes.

You can also check the remaining battery charge when the headset is turned on. Pressing the button will cause the indicator to flash and show the remaining battery charge. You also hear English voice guidance of the remaining battery charge.

3 times - - - - : High “Battery level high” 2 times - - : Medium “Battery level medium”

1 time : Low (needs to charge) “Battery level low”

When the battery is almost empty

The indicator turns red. When the battery becomes empty, the headset sounds a warning beep, you hear voice guidance “Recharge headset”, and the head set turns off automatically.

When you are using an iPhone, iPad, or iPod touch

When the headset is connected to an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile), it will show an icon that indicates the remaining battery charge of the headset on the screen.

Compatible devices

iPhone, iPad, or iPod touch (iOS 5.0 or later) supporting Hands-free Profile (HFP) iOS 7.X / 8.X / 9.X

iOS 5.X / 6.X

A: Remaining battery charge of the headset

B: High

C: Medium

D: Low (needs to charge)

Note

If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly.

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

About voice guidance

You hear English voice guidance on the following situations via the headset.

When powering on: “Power on”

When powering off: “Power off”

When entering pairing mode: “BLUETOOTH pairing”

When establishing a BLUETOOTH connection: “BLUETOOTH connected”

When disconnecting a BLUETOOTH connection: “BLUETOOTH disconnected”

When checking the remaining battery charge by pressing the button when turned on: “Battery level high” / “Battery level medium” / “Battery level low”

When automatically turning off due to the low battery condition: “Recharge headset”

Help Guide

Wireless Noise Canceling Stereo Headset

h.ear on Wireless NC (MDR-100ABN)

One-touch connection (NFC) with a smartphone (Android 4.1 or later)

By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.

Compatible smartphones

NFC-compatible smartphones installed with Android 4.1 or later

NFC

NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags. Thanks to the NFC function, data communication - for example, BLUETOOTH pairing - can be achieved easily by simply touching NFC-compatible devices together (i.e., at the N-Mark symbol or location designated on each device).

1Unlock the screen of the smartphone if it is locked.

2Select [Setting] — [More].

3Set the NFC function to on.

* The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone.

4 Touch the headset with the smartphone.

Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the smartphone reacts.

Refer to the operating instructions of the smartphone for the designated location to be touched on the smartphone.

Follow the on-screen instructions to complete the pairing and connection.

When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance “BLUETOOTH connected”.

To disconnect, touch the smartphone again.

To connect a paired smartphone, perform steps 2 and 3.

Hint

If you cannot connect the headset, try the following.

Unlock the screen of the smartphone if it is locked, and move the smartphone slowly over the N-Mark of the headset. If the smartphone is in a case, remove the case.

If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and connects to the headset (One-touch connection switching).

Sony MDR-100ABN Help Guide

Getting started

BLUETOOTH connection

Supplied accessories

Features

Parts and controls

Charging the headset

Voice guidance

Making connections

One-touch connection (NFC) compatible Android devices

Android devices not compatible with one-touch connection (NFC)

iPhone (iOS devices)

Computers

Other BLUETOOTH devices

Multi point connection

Headphone cable connection

Listening to music

Listening to music via a BLUETOOTH connection

Noise canceling function

Sound quality mode

Supported codecs

Making phone calls

Using the voice assist function (Siri)

Voice assist

Important information

Precautions

Trademarks

Support website

Troubleshooting

Power

Charging

Sound

Pairing

One-touch connection (NFC)

BLUETOOTH connection

Phone calls

Resetting or initializing the headset

Table Of Contents

What you can do with the BLUETOOTH function

One-touch connection (NFC) with a smartphone (Android 4.1 or later)