Sirona Didexis Service manual

kÉï=~ë=çÑW= MPKOMNS

pfabufp=Q

pзСнп~кЙ=оЙклбзе=sQKNKP

pЙкобЕЙ=j~ем~д

bеЦдблЬ

Sirona Dental Systems GmbH	Table of contents
Service Manual SIDEXIS 4

Table of contents

1	About this Service Manual.......................................................................................				5
	1.1	Structure of the document............................................................................			5
		1.1.1 Identification of the danger levels....................................................			5
		1.1.2 Formats and symbols used.............................................................			6
	1.2	Scope	...........................................................................................................		6
	1.3	Other relevant ............................................................................documents			6
2	Configuring software................................................................................................				7
	2.1	Configuration ......................................................................................menu			7
		2.1.1 ............................................................................	"General settings"		10
		2.1.2 .............................................................................	"Patient settings"		21
		2.1.3 .......................................................................................	"Exposure"		22
		2.1.4 ...........................................................................................	"Output"		29
		2.1.5 ........................................................................	"SIDEXIS Manager"		32
	2.2	Call up .....................................................................the configuration menu			35
	2.3	Personalizing ..............................................................................SIDEXIS 4			36
		2.3.1 .........................................................Setting the program language			36
		2.3.2 .................................................................	Practice - specific settings		38
		.................................................	2.3.2.1	Enter practice information	39
		..........................................................	2.3.2.2	Define practice logo	40
		..........................................	2.3.2.3 Configure headers for printing		42
		............................................	2.3.2.4 Selecting the dental notation		45
		2.3.3 .......................................................Set up communication partners			47
		2.3.4 ...............................................................	User set up/administration		49
3	Configuring the ........................................................................................computer				51
	3.1	Free hard ..................................................................disk space for PDATA			51
4	Data and database..................................................................................................				52
	4.1	Data migration..............................................................................................			53
	4.2	Data backup.................................................................................................			53
		4.2.1 ....................................Data backup via "Windows task scheduler"			54
		4.2.2 .............................Data backup via the "SQL Management Studio"			55
	4.3	Restoring ......................................................................................database			59
	4.4	Installing .......................................................................................database			64
	4.5	Database ....................................................................................movement			65
		4.5.1 ....................................................................Moving the SQL server			65
		..........................................	4.5.1.1 Prepare the “new” SQL server		65
		......................................	4.5.1.2 Backing up the “old” SQL server		65

bеЦдблЬ

64 58 983 D3592	3
D3592.076.01.03.02 03.2016

Table of contents	Sirona Dental Systems GmbH
	Service Manual SIDEXIS 4

5

6

7

		4.5.1.3 Restoring database to the "new" SQL server....................	65
		4.5.1.4 Execute provisioning.........................................................	66
	4.5.2 Moving the PDATA folder .................................................................		68
		4.5.2.1 Move the PDATA folder to a bigger hard disk “within the	68
		computer”
		4.5.2.2 Migrate the data (PDATA) to a new “remote” file server...	68
4.6	Disconnecting CEREC database (if available) ..............................................		72
Special features with 64bit operating systems.........................................................			73
5.1	Astra Plugin ...................................................................................................		73
Troubleshooting........................................................................................................			75
6.1	Errors during installation ...............................................................................		75
	6.1.1	DVD setup........................................................................................	75
	6.1.2	SQL server installation.....................................................................	75
	6.1.3	Server provisioning ..........................................................................	75
6.2	Error during reference run .............................................................................		76
	6.2.1 On the SIDEXIS 4 workstation .........................................................		76
6.3	Errors when establishing exposure readiness ..............................................		79
6.4	Errors when executing TWAIN devices .........................................................		80
6.5	Errors during SLIDA communication .............................................................		80
Other	........................................................................................................................		81
7.1 ...........................................................................	Uninstalling X - ray log book		81
7.2 ..................................................................	Changing the SQL database port		82
7.3 .................................................................................	Switching service ports		85

4	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	1 About this Service Manual
Service Manual SIDEXIS 4	1.1 Structure of the document

1About this Service Manual

1.1Structure of the document

1.1.1Identification of the danger levels

To prevent personal injury and material damage, please observe the warning and safety information provided in these operating instructions. Such information is highlighted as follows:

DANGER

An imminent danger that could result in serious bodily injury or death.

WARNING

A possibly dangerous situation that could result in serious bodily injury or death.

CAUTION

A possibly dangerous situation that could result in slight bodily injury.

NOTICE

A possibly harmful situation which could lead to damage of the product or an object in its environment.

IMPORTANT

Application instructions and other important information.

Tip: Information on making work easier.

bеЦдблЬ

64 58 983 D3592	5
D3592.076.01.03.02 03.2016

1 About this Service Manual	Sirona Dental Systems GmbH
1.2 Scope	Service Manual SIDEXIS 4

1.1.2 Formats and symbols used

The formats and symbols used in this document have the following meaning:

Prerequisite

Prompts you to do something.

1.First action step

2.Second action step

or

Alternative action

	Result
	Individual action step
See "Formats and symbols		Identifies a reference to another text
used [→6]"		passage and specifies its page
		number.
●	List	Designates a list.
"Command / menu item"		Indicates commands, menu items or
		quotations.

1.2Scope

This Service Manual describes the servicing of the software SIDEXIS 4. It is intended for use exclusively by trained and authorized distributors and service technicians.

1.3Other relevant documents

In addition to this manual, you need the following documents:

Installation Instructions

● SIDEXIS 4 Installation Instructions: REF 64 47 200

Current service documentation, such as the Service Manual, can be downloaded from the Sirona dealer website.

System requirements can be found in the "readme.html" file on the SIDEXIS 4 DVD.

6	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

2 Configuring software

Configuration of SIDEXIS 4 takes place via a Configuration menu [→7], which you SIDEXIS 4can open [→35] via the cog symbol in the headline.

2.1 Configuration menu

YoucanadjustSIDEXIS4accordingtotherequirementsofyourpractice. To do this, you are provided with a clear configuration menu

bеЦдблЬ

Configuration menu, e.g.the "Application language" menu

A	Structure tree with buttons for menu selection
B	Display tab: displays whether the menu contains global, user-
	specific, or workstation-related settings.
C	Menu

The menus for presetting the program are compiled into groups.

●"General Settings"

●"Patient Settings"

●"Acquisition"

●"Output"

●"SIDEXIS Tools"

NOTE: If plug-ins for treatment units that require settings are installed in

SIDEXIS 4, these are also displayed as buttons here.

64 58 983 D3592	7
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

By clicking on the group name (E) (e.g. "General Settings" ) the buttons

(F) for the relevant menu become visible.

When you click on a button, the corresponding menu opens.

8	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

Identifying changes to the configuration

bеЦдблЬ

Identifying a change to the configuration that has not yet been saved

	If you have made changes in the configuration menu and these have not
	yet been saved, the corresponding buttons in the structure tree (H) are
	labeled with an * (I). This identification is deleted again once the
	configuration is saved.
Saving the changes	To save the changes to the configuration click on the "Save" button (J)
	on the bottom right of the configuration menu. The changes are saved
	and the menu closes.

Closing the configuration menu with no changes

If you wish to close the configuration menu without saving the changes to the configuration, click on the "Cancel" button (G). The changes are discarded and the menu closes.

64 58 983 D3592	9
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

2.1.1	"General settings"
"Language SIDEXIS 4"	User-specific settings for the program language

"Application language" menu

List field	Function
Application language	Selecting the program language
Button	Function
"Adopt system	Select system language as the program
language"	language.
	The currently set system language is adopted
	as the program language. If the system
	languageisnotavailableasprogramlanguage,
	English is automatically used as the program
	language.

10	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

"Praxis"	Global settings for the practice data; e.g. how data is displayed on a
	printout
	The "General Settings" menu contains the following sub-areas:
	●	"Praxis Settings"
	●	"Header definition"
	●	"Dental chart"

You can move the menu up or down in the window using the scrollbar to the right of the menu.

bеЦдблЬ

64 58 983 D3592	11
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"Praxis Settings" menu

12	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

Example of a practice address in a printout

Entry fields	Entry
"Praxis name"	Name of the practice
"Additional	Any additional information
information"
"Street"	Street
"Zip"	Zip code
"City"	City
"Country"	Country
"Phone"	Phone number
"Fax"	Fax number
"E-Mail"	Email address
"Web address"	Website
Option button	Option button activated
"International (FDI)"	International dental notation is used
"American Dental	American dental notation is used
Association (ADA)"
Button	Function
"Praxis logo"	Define practice logo for printouts
"Show preview"	Preview the display of practice data;
	e.g. on printouts

Anothercheckboxappearsbyclickingonthe"Advancedoptions" button.

Check box	Function
"Temporarily show	Displaydeletedmediatemporarilyin"Timeline"
deleted media"	for reactivation.

The configuration for displaying the practice address in the printout is described in the Personalizing SIDEXIS 4 Practice-specific settings [→38] section.

bеЦдблЬ

64 58 983 D3592	13
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"Multistation" Workstation-related settings for multi-user operation

"Multistation capability" menu

Entry fields	Entry
"Mailbox File (SLIDA)"	Path to the PAS mailbox file
Check box	Check box activated
"Orders can be	X-ray jobs are taken automatically from the
accepted here"	PAS
"Accept a single order	X-ray jobs are added to the job list
directly"
"Automatic	X-ray jobs are added to the job list once the
acceptance of orders	patient is logged in
after registering a
patient"
Button	Function
Folder icon	Path selection

14	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

"Communication partners" Workstation-related setup of a communication partner

bеЦдблЬ

Menu "Communication partners"

Entry fields	Entry
"Name"	Name of communication partner

"Mailbox File (SLIDA)" Path to the practice mailbox file for the communication partner

"Name and path of the Name and path of the communication program

SW"

"Window class name" Identification key for the communication program

64 58 983 D3592	15
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

Check box		Check box activated
"Accounting"		Attributes are defined for communication
"Patient database"
"Image exchange"
"Automatically		With each exposure a copy is placed in the
receivesacopyofnew		folder in which the mailbox file is located.
exposures"
"Reportinternalpatient		If there is no external file card index number
ID if external is		available from the PAS for a patient, the
missing"		internal SIDEXIS 4 card index number is
		transmitted to the communication partner to
		identify the patient.
"Integrate patient		Patient name is integrated into the file name
name in image file		during media transfer
name"
"Can be accessed by		Activatestheentryfields"Nameandpathofthe
program change"		SW" and "Window class name"
Option buttons		Function
"Remove"		Remove communication partners
"Add"		Add communication partners
Button		Function
"Remove"		Remove communication partners
"Add"		Add communication partners
Menu area "SLIDA 3D" :
Entry fields		Entry
"Profile"		Profile of the external manufacturer
Check box		Check box activated
"Third-patry		External manufacturer available
manufacturer"
"Facescan(OBJ)"		The Facescan OBJ file (if available) is also
		exported.

16	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

Option buttons	Function
"Partner can receive	The communication partner can receive 3D
3D volumes"	volumes.
"DICOMDIR"	DICOMDIR
"*.dcm"	Gathering DCM files
"Sidexis"	Exporting the 3D volumes as DICOMDIR.
	3D volumes that are exported in this type, can
	be reimported in SIDEXIS 4.
"Only 2D image"	Only 2D thumbnail.
	Communication partners who cannot receive
	the 3D volumes receive a 2D thumbnail in tiff
	format.

bеЦдблЬ

64 58 983 D3592	17
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"User" Global user setup.

Users set up here are entered into different list fields of SIDEXIS 4 (e.g. when enteringthe indicationpriortoexposure) andcanbe selectedthere.

"User/User details/User role" menu

Entry fields	Entry
"Title"	Title of the user
"First name"	First name of the user
"Last name"	Surname of the user
Check box	Check box activated
"Default for all	Selected users are defined as standard
stations"	consultants.
	If a patient is not assigned to a consultant, this
	standard consultant is suggested as the main
	consultant in the menus.
"Inactive"	Deactivate user
Button	Function
"Add"	Add new user

18	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

"Presentation" Global settings for the ceph projection.

The "Presentation" configuration menu can be used to switch the "CA" ceph projection from "CA Ceph (a.p.)" (factory settings) to "CP Ceph (p.a.)" .

bеЦдблЬ

"Presentation" menu

Button	Function
"CA Ceph (a.p.)"	"CA"	anterior – posterior projection
"CP Ceph (p.a.)"	"CA"	posterior – anterior projection

64 58 983 D3592	19
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"Reminder" Global settings for the diary.

Via the "Reminder" configuration menu, entries are defined that appear as reminders in the list of appointments in the "Start" work area.

"Reminder" menu

Entry fields	Entry
"Name"	Appointment title
"Interval (in days)"	Interval for automatically creating regular
	appointments in the diary
"Executing Program"	Selecting the program that should be started
	when clicking on an appointment in the diary.
"Next reminder"	Date of the next appointment
Check box	Check box activated
"Set automatically to	Appointments are automatically set to the
done"	"Completed"statusafterclickingontheminthe
	diary.
"Enable Reminder"	The defined appointment is activated and
	appears in the diary
Button	Function
"Add"	Add new appointment
"Remove"	Delete existing appointment
Folder icon	Path selection

20	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

2.1.2"Patient settings"

"Patient display"

Global settings for displaying the logged in patient in the header line

bеЦдблЬ

"Patient display" menu

Check box	Check box activated
"Card-index no."	Information is displayed in the header line
"Last name"
"First name"
"Date of birth"
"Patient image"

IMPORTANT

At leastthe"Card-indexno." check boxorthecheck boxes"Last name" , "First name" , and "Date of birth" must be checked to uniquely identify a patient.

If just the "Card-index no." check box is checked, a card index number must be entered for each patient.

If a patient is logged in for whom this does not apply (no card index number, even though only the "Card-index no." check box is ticked in the configuration, with the exception of check box "Patient image" ), the red text "Not clearly identifiable" appears in the display for the loggedin patient.

64 58 983 D3592	21
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

2.1.3	"Exposure"
"Import"	User-specific settings for importing available media
	When importing media items, a check is performed to see whether the
	media item is already in the SIDEXIS 4 database. If the check box is
	deactivated (factory setting), an icon (A) is displayed to signal that an
	importis notpossiblewhen attempts are madetoimportmedia items that
	are already available.
	In the "File Import" menu you can cancel the import of the duplicate once
	through the "Allow import of duplicates (if image already exists in
	database)" check box.

"Default Import Settings" menu

Check box	Check box activated
"Allow import of	If a media item to be imported is already
duplicates (if image	present in the database, this is still imported as
already exists in	a duplicate.
database)"

22	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

"TWAIN" Workstation-related settings for TWAIN devices

bеЦдблЬ

"TWAIN devices" menu

You can set the TWAIN connection via the check boxes in the "TWAIN devices" menu.

64 58 983 D3592	23
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"File watcher" Workstation-related settings for directory monitoring for media imports

Via the directory monitoring, you can set up an automatic import of media items from a "monitored" folder. Via the "File watchers" menu, you can create and delete "monitored" folders and specify which media items are to be automatically imported with which patient assignment.

"File watchers" menu

Entry fields	Entry
"Name"	Name of the practice
"Folder"	Any additional information
Check box	Check box activated
"include subfolders"	Media items that sit in subfolders of monitored
	folders are also imported.
"delete source files	The original files are deleted in the monitored
after import"	folder after the import.
	NOTE: The "deleted" files are not actually
	deleted, but are moved from the import to the
	"temp" folder. The temp folder must therefore
	be deleted every now and then. You can
	access the required directory using the
	environment variable "%TMP%".

24	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

Option button	Option button activated
"interactive import"	Media items are assigned manually to patients
	during imports.
"automatic import	The assignment of media items (tif, tiff) to
(background mode)"	patients is done automatically through DICOM.
Button	Function
"Add"	Add monitored folder
"Remove"	Delete monitored folder
"Icon"	Define icon for the monitored folder
Folder icon	Path selection

bеЦдблЬ

64 58 983 D3592	25
D3592.076.01.03.02 03.2016

2 Configuring software	Sirona Dental Systems GmbH
2.1 Configuration menu	Service Manual SIDEXIS 4

"Templates" Global settings for the exposure series

"Templates" menu

Entry fields

Entry

"Holding time for Time interval between the exposure appearing viewing the exposure and therequest for triggering the next exposure

(sec.)"

Check box	Check box activated

"Show positioning aid" Activate positioning aid for the exposure series

26	64 58 983 D3592
	D3592.076.01.03.02 03.2016

Sirona Dental Systems GmbH	2 Configuring software
Service Manual SIDEXIS 4	2.1 Configuration menu

"Delete raw data" Global settings for deleting raw data

bеЦдблЬ

"Delete raw data" menu

Option buttons	Entry
Configuration of the deletion frequency
"Never"	No raw data is deleted.
"Daily"	Raw data is deleted daily;
	time can be adjusted
"Weelky"	Raw data is deleted weekly;
	weekday and time can be adjusted
"Monthly"	Raw data is deleted monthly;
	day of the month (1-31) and time can be
	adjusted
	NOTE: If a month has less days than the set
	day, the raw data is deleted on the last day of
	the month.

64 58 983 D3592	27
D3592.076.01.03.02 03.2016