SAMSUNG SCX-4727FD User Manual

User’s Guide

SCX-472x Series

SCX-470x Series

BASICIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides informationabout installation, advanced configuration, operation and troubleshooting on variousOS environments.

Some features may not be available depending on models or countries.

BASIC

1. Introduction

	Key benefits	5
	Features by models	7
	Useful to know	13
	About this user’s guide	14
	Safety information	15
	Machine overview	20
	Control panel overview	24
	Turning on the machine	27
	Installing the driver locally	28
	Reinstalling the driver	29

2. Menu overview and basic setup

	Menu overview	31
	Changing the display language	40
	Media and tray	41
	Basic printing	55
	Basic copying	61
	Basic scanning	65
	Basic faxing	66

3. Maintenance
Ordering supplies and accessories	71
Available supplies	72
Available maintenance parts	73
Redistributing toner	74
Replacing the toner cartridge	75
Monitoring the supplies life	77
Setting the toner low alert	78
Cleaning the machine	79

4. Troubleshooting
Tips for avoiding paper jams	86
Clearing original document jams	87
Clearing paper jams	91
Understanding the status LED	96
Understanding display messages	98

5. Appendix

Specifications

103

2

BASIC

Regulatory information	113
Copyright	126

3

1. Introduction

This chapter provides information you need to know before using the machine.

•	Key benefits	5
•	Features by models	7
•	Useful to know	13
• About this user’s guide		14
•	Safety information	15
•	Machine overview	20
•	Control panel overview	24
• Turning on the machine		27
• Installing the driver locally		28
•	Reinstalling the driver	29

Key benefits

Environmentally friendly		Convenience

•To save toner and paper, this machine supports Eco feature.

•To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 216).

•To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 216).

•To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

Fast high resolution printing

•Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 255).

•Printing Status (or Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using advanced print features" on page 216).

•AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 256).

•Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

•You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

•Fast, on-demand printing. SCX-472x Series, SCX-470x Series:

-For single-side printing, 28 ppm (A4) or 29 ppm (Letter).

-For duplex printing, 14 ppm (A4) or 15 ppm (Letter).

Key benefits

Wide range of functionality and application support

•Supports various paper sizes (see "Print media specifications" on page 105).

•Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 216).

•Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 216).

•You can print in various operating systems (see "System requirements" on page 108).

•Your machine is equipped with a USB interface and/or a network interface.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

		SCX-472xFD Series	SCX-472xFW Series
	Operating System	SCX-472xHD Series		SCX-470x ND Series
			SCX-472xHW Series
		SCX-472xHN Series
	Windows	●	●	●
	Macintosh	●	●	●
	Linux	●	●	●
	Unix	●	●	●

(●: Included, Blank: Not available)

Software

SCX-472xFD Series

SCX-472xFW Series

Software SCX-472xHD Series SCX-470x ND Series

SCX-472xHW Series

SCX-472xHN Series

PCL / SPL printer drivera	●	●	●

PS printer driver

XPS printer driver

Direct Printing Utility

Features by models

			SCX-472xFD Series	SCX-472xFW Series
	Software		SCX-472xHD Series		SCX-470x ND Series
				SCX-472xHW Series
			SCX-472xHN Series
Samsung Easy		Scan to PC settings	●	●	●
Printer Manager
		Fax to PC settings	●	●
		Device settings	●	●	●
Samsung Printer Status			●	●	●
Smart Panel			●	●	●
AnyWeb Print			●	●	●
SyncThru™ Web Service			●	●	●
SyncThru Admin Web Service			●	●	●
Easy Eco Driver			●	●	●
Fax		Samsung Network PC	●	●
		Fax
Scan		Twain scan driver	●	●	●
		WIA scan driver	●	●	●
		Samsung Scan Assistant	●	●	●
		SmarThru 4
		SmarThru Office	●	●	●

a. Depending on the operating system you use, the installed print driver may differ.

Features by models

(●: Included, Blank: Not available)

Features by models

Variety feature

		SCX-472xFD Series	SCX-472xFW Series
	Features	SCX-472xHD Series		SCX-470xND Series
			SCX-472xHW Series
		SCX-472xHN Series
	Hi-Speed USB 2.0	●	●	●
	Network Interface Ethernet 10/100 Base TX	●	●	●
	wired LAN
	Network Interface 802.11b/g/n wireless LAN		●
	Eco printing	●	●	●
	Duplex (2-sided) printing	●	●	●
	USB memory interface
	Touch screen
	Duplex Automatic Document Feeder (DADF)
	Automatic Document Feeder (ADF)	●	●	●
	Handset	●	●
		(SCX-472xHD Series, SCX-472xHN	(SCX-472xHW Series only)
		Series only)

Features by models

			SCX-472xFD Series	SCX-472xFW Series
	Features		SCX-472xHD Series		SCX-470xND Series
				SCX-472xHW Series
			SCX-472xHN Series
Fax		Multi-send	●	●
		Delay send	●	●
		Priority send	●	●
		Duplex send
		Secure receive	●	●
		Duplex print	●	●
		Send/ Receive	●	●
		forward - fax
		Send/ Receive
		forward - email
		Send/ Receive
		forward - server
Scan		Scanning to email
		Scanning to SMB
		server
		Scanning to FTP
		server
		Duplex scan
		Scan to PC	●	●	●

1. Introduction 11

Features by models

			SCX-472xFD Series	SCX-472xFW Series
	Features		SCX-472xHD Series		SCX-470xND Series
				SCX-472xHW Series
			SCX-472xHN Series
Copy		ID card copying	●	●	●
		Collation	●	●	●
		Poster	●	●	●
		Clone	●	●	●
		Book
Copy (Continue)		2-up/ 4-up	●	●	●
		Adjust background	●	●	●
		Margin shift
		Edge erase
		Gray enhance
		Duplex copy	●	●	●

(●: Included, Blank: Not available)

1. Introduction 12

Useful to know

The machine does not print.

•Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56).

•Remove the driver and install it again (see "Installing the driver locally" on page 28).

•Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

•Inquire at a Samsung distributor or your retailer.

•Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

•Turn the product off and on again.

•Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 96).

A paper jam has occurred.

•Open and close the front door.

•Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 91).

Printouts are blurry.

•The toner level might be low or uneven. Shake the toner cartridge.

•Try a different print resolution setting.

•Replace the toner cartridge.

Where can I download the machine’s driver?

•Visit www.samsung.com to download the latest machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

•Read the safety information before using the machine.

2

General icons

	• If you have a problem using the machine, refer to the troubleshooting	Icon	Text	Description
	chapter.
			Caution	Gives users information to protect the machine from
	• Terms used in this user’s guide are explained in the glossary chapter.
				possible mechanical damage or malfunction.

•All illustrations in this user’s guide may differ from your machine depending

	on its options or model you purchased.	Note	Provides additional information or detailed
			specification of the machine function and feature.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

•The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

•Document is synonymous with original.

•Paper is synonymous with media, or print media.

•Machine refers to printer or MFP.

1. Introduction 14

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Hazards or unsafe practices that may result in severe personal injury or death.

Caution

Hazards or unsafe practices that may result in minor personal injury or property damage.

Do not attempt.

4

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

•The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction 15

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

5

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

1. Introduction 16

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords.

Then lift the machine:

•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWGa or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

1. Introduction 17

Safety information

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

a. AWG: American Wire Gauge

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

•Do not remove any covers or guards that are fastened with screws.

•Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

•The machine should only be repaired by a Samsung service technician.

1. Introduction 18

Safety information

8

Supply usage

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

1. Introduction 19

Machine overview

9

Accessories

Power cord	Quick installation guide

Software CDa

Handsetb

Misc. accessoriesc

a.The software CD contains the print drivers and software applications.

b.Handset model only (see "Features by models" on page 7)

c.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

1. Introduction 20

Machine overview

10

Front view

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

1	Document feeder cover	7	Manual feeder tray	13	Scanner glass
2	Document feeder guide cover	8	Front cover	14	Document feeder input tray

1. Introduction 21

Machine overview

3	Document feeder output tray	9	Output tray	15	Paper width guide on a document feeder
4	Control Panel	10	Output support	16	Document feeder output support
5	Paper level indicator	11	Paper width guide on a manual feeder	17	Handseta
6	Tray	12	Scanner lid

a. Handset model only (see "Features by models" on page 7).

1. Introduction 22

Machine overview

11

Rear view

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

1	Network port	3	Telephone line socket (Line)	5	Power receptacle
			(SCX-472x Series only)
2	Extension telephone socket (EXT)	4	USB port	6	Rear cover
	(SCX-472x Series only)

1. Introduction 23

Control panel overview

This control panel may differ from your machine depending on its model.	1	Eco	Turn into eco mode to reduce toner consumption
There are various types of control panels.			and paper usage (see"Eco printing" on page 58).
	2	(WPS)	Configures the wireless network connection easily
			without a computer (see Advanced Guide).
A Type (SCX-472x Series)		Darkness	Adjust the brightness level to make a copy for
			easier reading, when the original contains faint
			markings and dark images.
	3	ID Copy	Allows you to copy both sides of an ID card like a
			driver’s license on a single side of paper (see "ID
			card copying" on page 63).
	4	(Power)	Turns the power on or off, or wakes up the machine
			from the power save mode. If you need to turn the
			machine off, press this button for more than three
			seconds.
	5	(Fax)	Switches to Fax mode.
	6		Switches to Copy mode.
		(Copy)
	7		Switches to Scan mode.
		(Scan)
	8		Opens Menu mode and scrolls through the
		(Menu)	available menus.
	9	Left/Right Arrows	Scrolls through the options available in the
			selected menu and increases or decreases values.

1. Introduction 24

Control panel overview

10	OK						Confirms the selection on the screen.
11						(Back)	Sends you back to the upper menu level.
12					(Start)		Starts a job.
13					(Stop/Clear)		Stops an operations at any time.
14	Status LED						Indicates the status of your machine (see
							"Understanding the status LED" on page 96).
15	Numeric keypad						Dials a number or enters alphanumeric characters.
16					(On Hook Dial)		When you press this button, you can hear a dial
							tone. Then enter a fax number. It is similar to
							making a call using speaker phone.
17					Redial/Pause(-)		Redials the last number in ready mode, or inserts a
							pause(-) into a fax number in edit mode.
18				(Address Book)			Allows you to store frequently used fax numbers or
							search for stored fax numbers.
19	Display screen						Shows the current status and displays prompts
							during an operation.

13

B Type (SCX-470x Series)

1	Eco	Turn into eco mode to reduce toner consumption
		and paper usage (see"Eco printing" on page 58).

1. Introduction 25

Control panel overview

2	Darkness					Adjust the brightness level to make a copy for
						easier reading, when the original contains faint
						markings and dark images.
3	ID Copy					Allows you to copy both sides of an ID card like a
						driver’s license on a single side of paper (see "ID
						card copying" on page 63).
4	Scan to					Sends scanned data (see "Basic Scanning" on page
						65).
5				(Power)		Turns the power on or off, or wakes up the machine
						from the power save mode. If you need to turn the
						machine off, press this button for more than three
						seconds.
6	Display screen					Shows the current status and displays prompts
						during an operation.
7						Opens Menu mode and scrolls through the
					(Menu)	available menus.
8	Left/Right Arrows					Scrolls through the options available in the
						selected menu and increases or decreases values.
9	OK					Confirms the selection on the screen.
10					(Back)	Sends you back to the upper menu level.
11					(Start)	Starts a job.
12					(Stop/Clear)	Stops an operations at any time.

13	Status LED	Indicates the status of your machine (see
		"Understanding the status LED" on page 96).

Adjusting the control panel

1. Introduction 26

Turning on the machine

1Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch.

1. Introduction 27

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).

• If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide.

•The installation window in this User’s Guide may differ depending on the machine and interface in use.

•Selecting Custom Installation allows you to choose which programs to install.

•Only use a USB cable no longer than 3 meters (118 inches).

Windows

1Make sure that the machine is connected to your computer and powered on.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

2Insert the supplied software CD into your CD-ROM drive.

Click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

3Select Install Now.

(SCX-470x Series does not support the Wireless Setting and Installation menu)

4Read the License Agreement, and select I accept the terms of the License Agreement. Then, click Next.

5Follow the instructions in the installation window.

1. Introduction 28

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

1Make sure that the machine is connected to your computer and powered on.

2From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall.

3Follow the instructions in the installation window.

4Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 28).

1. Introduction 29

2. Menuoverviewandbasic

setup

This chapter provides information about the overall menu structure and the basic setup options.

•	Menu overview	31
• Changing the display language		40
•	Media and tray	41
•	Basic printing	55
•	Basic copying	61
•	Basic scanning	65
•	Basic faxing	66