Samsung S32F351FU, S27F359FH, S27F352FH, S27F350FH, S24F352FH User Manual

User Manual

S22F350FH* S22F352FH* S22F354FH* S24F350FH* S24F352FH* S24F354FH* S24F356FH* S24F359FH* S27F350FH* S27F352FH* S27F354FH* S27F358FW* S27F359FH* S32F351FU*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.

•• An administration fee may be charged if either

‒‒ (a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).

‒‒ (b) you bring the unit to a repair center and there is no defect in the product (i.e. where you have failed to read this user manual).

•• The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of contents

Before Using the Product

Securing the Installation Space	4
Precautions for storage	4
Safety Precautions	4
Symbols	4
Cleaning	5
Electricity and Safety	5
Installation	6
Operation	7

Preparations

Parts	9
Control Panel	9
Direct Key guide	10
Function Key Guide	11
Changing Brightness, Contrast and
Sharpness settings	12
Reverse Side	13
Adjusting the Product Tilt	14
Anti-theft Lock	14
Installing a Wall-mount Kit or Desktop Stand
(S22F350FH*/S22F352FH*/S22F354FH*/
S24F350FH*/S24F352FH*/S24F354FH*/
S24F356FH*/S24F359FH*/S27F350FH*/
S27F352FH*/S27F354FH*/S27F358FW*/
S27F359FH*)	15
Installing a Wall-mount Kit or Desktop Stand
(S32F351FU*)	17
Installation	19

Attaching the Stand (S22F350FH*/S22F352FH*/
S22F354FH*/S24F350FH*/S24F352FH*/
S24F354FH*/S24F359FH*/S27F350FH*/
S27F352FH*/S27F354FH*/S27F359FH*/
S32F351FU*)	19
Removing the Stand (S22F350FH*/
S22F352FH*/S22F354FH*/S24F350FH*/
S24F352FH*/S24F354FH*/S24F359FH*/
S27F350FH*/S27F352FH*/S27F354FH*/
S27F359FH*/S32F351FU*)	20
Attaching the Stand (S24F356FH*/S27F358FW*)	21
Removing the Stand (S24F356FH*/S27F358FW*)	22

Connecting and Using a Source Device

Pre-connection Checkpoints	23
Connecting and Using a PC	23
Connection Using the D-SUB Cable (Analog Type) 23
Connection Using the HDMI or HDMI-DVI Cable	24
Connection Using an DP Cable	24
Connecting the Power	25
Correct posture to use the product	26
Driver Installation	26
Setting Optimum Resolution	26

Screen Setup

SAMSUNG MAGIC Bright	27
Brightness	28
Contrast	28
Sharpness	28
Color	28
SAMSUNG MAGIC Angle (S22F350FH*/
S22F352FH*/S22F354FH*)	29
SAMSUNG MAGIC Upscale	29
HDMI Black Level	29
Eye Saver Mode	30
Game Mode	30
Response Time (S24F350FH*/S24F352FH*/
S24F354FH*/S24F356FH*/S24F359FH*/
S27F350FH*/S27F352FH*/S27F354FH*/
S27F358FW*/S27F359FH*/S32F351FU*)	30
Picture Size	30
Screen Adjustment	31

2

Table of contents

Adjusting OSD (On Screen Display) settings

Transparency	32
Position	32
Language	32
Display Time	32

Setup and Reset

FreeSync (S24F350FH*/S24F352FH*/
S24F354FH*/S24F356FH*/S24F359FH*/
S27F350FH*/S27F352FH*/S27F354FH*/
S27F358FW*/S27F359FH*)	33
Eco Saving Plus	35
Off Timer	35
PC/AV Mode	35
Source Detection	35
Key Repeat Time	35
Power LED On	36
Reset All	36
Information	36

Installing the Software

Easy Setting Box

37

Troubleshooting Guide

Requirements Before
Contacting Samsung Customer Service Center	38
Testing the Product	38
Checking the Resolution and Frequency	38
Check the following.	38
Q & A	40

Specifications

General	41
Standard Signal Mode Table	42

Appendix

Responsibility for the Pay Service
(Cost to Customers)	44
Not a product defect	44
A Product damage caused by customer's fault	44
Others	44

3

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

――The exterior may differ depending on the product.

10 cm

(3.93 Inches)

	10 cm (3.93 Inches)
10 cm	10 cm
(3.93 Inches)	(3.93 Inches)

10 cm

(3.93 Inches)

10 cm

(3.93 Inches)

10 cm				10 cm (3.93 Inches)
							10 cm
(3.93 Inches)							(3.93 Inches)

10 cm

(3.93 Inches)

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Safety Precautions

Caution	RISK OF ELECTRIC SHOCK DO NOT OPEN
	Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
	(OR BACK)
	THERE ARE NO USER SERVICEABLE PARTS INSIDE.
	REFER ALL SERVICING TO QUALIFIED PERSONNEL.
	This symbol indicates that high voltage is present inside.
	It is dangerous to make any kind of contact with any internal part of this
	product.
	This symbol alerts you that important literature concerning operation and
	maintenance has been included with this product.

Symbols

Warning			A serious or fatal injury may result if instructions are not followed.
	Caution		Personal injury or damage to properties may result if instructions are not followed.

4

Cleaning

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning.

1Power off the product and computer.

2Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3Wipe the monitor with a clean, soft and dry cloth.

‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. ‒‒ Do not spray water or detergent directly on the product.

4Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

5Connect the power cord to the product when cleaning is finished.

6Power on the product and computer.

Electricity and Safety

Warning

•• Do not use a damaged power cord or plug, or a loose power socket.

•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

•• Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Do not place the power cord or product near heat sources.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•• Do not disconnect the power cord while the product is being used.

•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• Keep the power socket where the power cord is connected unobstructed.

‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

•• Hold the plug when disconnecting the power cord from the power socket.

5

Installation

Warning

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• Install the product at least 10 cm away from the wall to allow ventilation.

•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.

•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.

•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.

•• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

•• Do not drop the product while moving.

•• Do not set down the product on its front.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Set down the product gently.

‒‒ Product failure or personal injury may result.

•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

6

Operation

Warning

•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs.

•• To move the product, first disconnect all the cables from it, including the power cable.

•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

7

Caution

•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.

•• Do not put AC/DC adapters together.

•• Remove the plastic bag from the AC/DC adapter before you use it.

•• Do not let water enter the power device or get the device wet. ‒‒ An electric shock or fire may result.

‒‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

•• Do not put the AC/DC adapter near to any heating apparatus. ‒‒ Otherwise, a fire may result.

•• Keep the AC/DC adapter in a well-ventilated area.

•• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.

•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•• Do not use humidifiers or stoves around the product.

•• Rest your eyes for more than 5 minutes for every 1 hour of product use.

•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

•• Store small accessories out of the reach of children.

•• Exercise caution when adjusting the product angle or stand height. ‒‒ Your hand or finger may get stuck and injured.

‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•• Do not place heavy objects on the product.

‒‒ Product failure or personal injury may result.

8

Chapter 02

Preparations

Parts

Icons

Description

Multi directional button that helps navigate.

		JOG Button	――The JOG button is located on the rear left side of the product. The
	Control Panel			button can be used to move up, down, left or right, or as Enter.
			This LED is power status indicator and works as
	――The color and shape of parts may differ from what is shown. Specifications are subject to change without		••	Power On (Power button): Off
	notice to improve quality.	Power LED	••	Power saving mode: Blinking
	S22F350FH*/S22F352FH*/S22F354FH*/S24F350FH*/S24F352FH*/S24F354FH*/		••	Power Off (Power button): On
	S24F359FH*/S27F350FH*/S27F352FH*/S27F354FH*/S27F359FH*		――The power Indicator operation can be swapped by changing in the

menu. (System Power LED On) Actual models because of functional variation maybe haven’t this function.

			Press the JOG button when the screen is turned on. The Function Key
		Function Key Guide	Guide will appear. To access the onscreen menu when the guide is
			displayed, press the corresponding direction button again.
Power LED			――Function Key Guide may vary depending on the function or product
S24F356FH*/S27F358FW*		UP	model. Please refer to the actual product.
	LEFT	RIGHT
Power LED	PRESS(ENTER)	DOWN
S32F351FU*		JOG Button

Power LED	Return	9
	Function Key Guide

Direct Key guide

――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ――The function buttons page shows if Eye Saver Mode is enabled.

: On : Off

S22F350FH*/S22F352FH*/S22F354FH*/S24F350FH*/S24F352FH*/S24F354FH*/S24F356FH*/ S32F351FU*/S27F358FW* S24F359FH*/S27F350FH*/S27F352FH*/S27F354FH*/S27F359FH*

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

•• / : Adjust Brightness, Contrast, Sharpness.

•• : Adjust Auto Adjustment.

――Changing the resolution in Display Properties will activate the Auto Adjustment function. ――This function is only available in Analog mode.

••		: Display Function Key Guide.

Brightness

Features

Eye Saver Mode Off

••		/		/		/		: Adjust Brightness, Contrast, Sharpness.
••		: Display Function Key Guide.

10

Function Key Guide

――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Return

Icons

Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selectsby moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for10 seconds when the main menu displayed.

――If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver Mode is available.

System Power LED On is available. Information can be viewed.

					Selects					by moving the JOG button in the function key guide screen.
					Press to enable or disable Eye Saver Mode.
					The items below are not available if the Eye Saver Mode function is enable.
					••	Picture				MAGICSAMSUNGBright, Brightness, Color, Game Mode
					••	System				Eco Saving Plus
					Selects			to turn the Monitor off by moving the JOG button in the function key guide screen.

――Actual models because of functional variation, Function key guide options will be different.

11

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button	Power saving/Non-signal mode
UP	Source Change
Down
PRESS(ENTER) for 2 seconds	Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

	JOG Button	Action
	UP/DOWN	Move the option
		Exit the Main menu.
	LEFT	Close Sublist without saving value.
		Value decreases in the slider.
	RIGHT	Move to next depth.
		Value increases in the slider.
	PRESS(ENTER)	Move to next depth.
		Save the value and close Sublist.

Changing Brightness, Contrast and Sharpness settings

You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed.

Sharpness

Brightness

100

Contrast

――The displayed image may differ depending on the model.

Brightness

――This menu is not available when MAGICSAMSUNGBright is set to Dynamic Contrast mode. ――This menu is not available when Eco Saving Plus is enabled.

――This menu is not available when Eye Saver Mode is enabled.

Contrast

――This menu is not available when MAGICSAMSUNGBright is in Cinema or Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled.

Sharpness

――This menu is not available when MAGICSAMSUNGBright is in Cinema or Dynamic Contrast mode. ――This menu is not available when MAGICSAMSUNGUpscale is in Mode1 or Mode2 mode.

――This menu is not available when Game Mode is enabled.

12

Reverse Side

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

S22F350FH*/S22F352FH*/S22F354FH*/S24F350FH*/

S24F356FH*

S27F358FW*

S32F351FU*

S24F352FH*/S24F354FH*/S24F359FH*/S27F350FH*/

S27F352FH*/S27F354FH*/S27F359FH*

Port						Description		Port		Description
						Connects to a source device using an HDMI cable or				Connects to a PC using a DP cable.
						HDMI-DVI cable.

Connect to a PC using the D-SUB cable.

Connects to the AC/DC adapter.

13

Adjusting the Product Tilt

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

S22F350FH*/S22F352FH*/	S24F356FH*/S27F358FW*	S32F351FU*
S22F354FH*/S24F350FH*/
S24F352FH*/S24F354FH*/
S24F359FH*/S27F350FH*/
S27F352FH*/S27F354FH*/
S27F359FH*
-1.0° (±1.0°) ~ +22.0° (±2.0°)	-2.0° (±2.0°) ~ +22.0° (±2.0°)	-1.0° (±1.0°) ~ +18.0° (±1.0°)

•• You can adjust the product tilt.

•• Hold the lower part of the product and adjust the tilt carefully.

Anti-theft Lock

――An anti-theft lock allows you to use the product securely even in public places.

――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

S22F350FH*/S22F352FH*/

S24F356FH*/S27F358FW*

S32F351FU*

S22F354FH*/S24F350FH*/

S24F352FH*/S24F354FH*/

S24F359FH*/S27F350FH*/

S27F352FH*/S27F354FH*/

S27F359FH*

1	Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2	Put one end of the cable through the loop on the other end.
3	Insert the locking device into the anti-theft lock slot at the back of the product.
4	Lock the locking device.
	‒‒ An anti-theft locking device can be purchased separately.
	‒‒ Refer to the user guide provided with your anti-theft locking device for details.

‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.

14